Sales & Negotiation Skills Course

Description

Welcome to the Sales and Negotiation Skills Masterclass, where we equip you with the necessary skills to drive your sales career to greater heights. This course is designed to give you the tools and techniques to excel in sales and negotiation.

Our course will guide you through the pre-suppositional sales process, SMART management of emotions, and prospecting by networking, phone, and online. You will also learn the art of objection handling, closing the sale, and selling season tickets. With a focus on personality types and body language, we teach you how to read your prospects and negotiate successfully. Join us and become a skilled sales consultant in demand in today's competitive market.

Learning Outcomes:

• Apply the pre-suppositional sales process to identify the prospect's worldviews.
• Manage emotions using the SMART process to overcome obstacles in sales.
• Utilise various prospecting techniques such as networking, phone, and online to generate leads.
• Read body language and understand personality types to establish connections with prospects.
• Master negotiation techniques to handle objections and close sales effectively.
• Sell season tickets using persuasive language and build long-term customer relationships.

Course Curriculum:

Introduction To The Sales And Negotiation Skills Masterclass

• Prepare The Train Driver - Self Development For The Sales Consultant
• Pre-suppositional Sales - Pre-Suppositions And Worldviews
• The SMART Process - Learn How To Manage Emotions
• The Coaches - Getting Ready For Passengers
• The Train Route - Planning Your Sales Route
• Selling Tickets - Understanding How Prospecting Works
• Prospecting By Networking
• Prospecting By Phone
• Online Prospecting
• Making Friends - Friendliness And Personality Types
• Body Language - How To Read Your Prospect
• Listening Station - Questioning And Listening
• Negotiation Station - How To Negotiate Successfully
• Objection Handling - How To Handle Objections To The Sale
• Closing The Sale
• Selling Season Tickets

How is the course assessed?

Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.

Exam & Retakes:
It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.

Certification
Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).

CPD

Who is this course for?

Requirements

Career path

Certificates