Name: Property Development & Management - 35 Courses Bundle
Price: 256 GBP
Availability: InStock

<p>Looking for a way to take your administrative skills to the next level? Look no further than our Minute Taking and Document Control Diploma course!</p><p><strong>Endorsed by the Quality Licence Scheme</strong>, this comprehensive course is designed to equip you with the essential knowledge and skills required to excel in administration. Whether you want to enhance your CV or improve your professional development, this course is perfect for you.</p><p>During the course, you will learn the fundamentals of minute-taking and document control, including how to effectively record and distribute minutes, how to create professional documents, and how to manage documentation in accordance with legal and regulatory requirements. Our experienced instructors will guide you through each module of the course, providing practical tips and real-world examples to help you better understand the material.</p><p>Upon completion of the course, you will receive a hardcopy certificate endorsed by the Quality Licence Scheme, providing you with tangible proof of your newly acquired skills and knowledge. This certificate can be used to showcase your achievements to current and future employers, helping you stand out in a crowded job market.</p><p>So what are you waiting for? Sign up for our <strong>Minute Taking and Document Control Diploma</strong> course today and take the first step towards unlocking your full potential in the administration field.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Minute Taking at QLS Level 5</li><li><strong>Course 02:</strong> Certificate in Document Control at QLS Level 3</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Office Skills</li><li><strong>Course 04:</strong> Email Writing Training</li><li><strong>Course 05:</strong> Business Writing</li><li><strong>Course 06:</strong> Meeting Management Online - CPD Accredited</li><li><strong>Course 07:</strong> Microsoft Excel Complete Course 2019</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Develop essential skills for taking accurate and comprehensive minutes in various professional settings.</li><li>Learn how to effectively manage documents and records in accordance with legal and regulatory requirements.</li><li>Improve your email and business writing skills to communicate with colleagues and clients effectively.</li><li>Enhance your office skills, including time management, organisation, and customer service.</li><li>Master the art of meeting management to ensure productive and efficient meetings.</li><li>Gain proficiency in Microsoft Excel, a valuable data analysis and presentation tool.</li><li>Earn a comprehensive diploma that showcases your mastery of these essential skills and sets you apart in the job market.</li></ul><p>The Minute Taking Executive Training and Document Control courses are two essential components of our Minute Taking and Document Control Diploma bundle. The Minute Taking Executive Training course is designed to provide you with the necessary skills and knowledge to take accurate and comprehensive minutes in various professional settings. You will learn how to effectively record and distribute minutes and best practices for preparing for and following up on meetings. The Document Control course, on the other hand, is designed to teach you how to effectively manage documents and records in accordance with legal and regulatory requirements. You will learn how to create, revise, and distribute documents and maintain a document control system that ensures accuracy, accessibility, and security.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will receive not only one but <strong>Two Hard Copy QLS Endorsed Certificates</strong> conveniently <strong>delivered to their doorstep!</strong></p><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals looking to enhance their administrative skills and advance their careers</li><li>Individuals seeking to improve their minute-taking, document control, and general office skills</li><li>Those who want to learn how to manage meetings and communicate with colleagues and clients effectively</li><li>Individuals interested in gaining proficiency in Microsoft Excel</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol this Minute Taking and Document Control Diploma course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle is beneficial for anyone looking to build their career as:</p><ul><li>Administrative Assistant (£18,000 - £25,000 per year)</li><li>Executive Assistant (£25,000 - £35,000 per year)</li><li>Office Manager (£22,000 - £35,000 per year)</li><li>Project Coordinator (£22,000 - £35,000 per year)</li><li>Business Analyst (£25,000 - £50,000 per year)</li><li>Data Analyst (£25,000 - £40,000 per year)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Level 3 & 5 Endorsed Diploma | FREE QLS Hard Copy Certificate | FREE 5 CPD Courses | Lifetime Access

Minute Taking and Document Control Diploma

General Admission

<p>In today's competitive market, it is essential to stay ahead of the game, and with the Catering Management &amp; Food Labelling - Endorsed Certificate bundle, you can do just that. This bundle includes two QLS-endorsed courses and five CPD QS accredited courses that will help you develop your knowledge and skills in catering management, food labelling regulations, spill management, chemical spill, COSHH training for assessors, infection prevention, and PPE. Upon completion of the two QLS-endorsed courses, you will receive hardcopy certificates, proving your expertise in the field.</p><p>Upon completion of these two QLS-endorsed courses, you will receive hardcopy certificates, providing proof of your expertise in catering management and food labelling regulations. With these certificates, you can demonstrate your knowledge and skills to potential employers or clients, making you a valuable asset to any catering business or food-related industry.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Catering - Catering Management at QLS Level 4</li><li><strong>Course 02:</strong> Certificate in Food Labelling at QLS Level 3</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> HACCP Training</li><li><strong>Course 04:</strong> Food Allergen Awareness Level 3</li><li><strong>Course 05: </strong>How to Improve Your Food Hygiene Rating<strong><br /></strong></li><li><strong>Course 06:</strong> Food, Fitness &amp; Mental Health</li><li><strong>Course 07:</strong> Immunity Boosting Food</li></ul><p><strong>Learning Outcomes:</strong></p><p>By completing this bundle, you will be able to:</p><ul><li>Develop a comprehensive understanding of catering management and food labelling regulations.</li><li>Implement best practices in catering management, ensuring a safe and efficient working environment.</li><li>Implement food labelling regulations effectively and efficiently, meeting all legal requirements.</li><li>Recognize and manage spills and chemical spills effectively, minimizing harm to individuals and the environment.</li><li>Understand and implement the Control of Substances Hazardous to Health (COSHH) regulations, ensuring safe working practices.</li><li>Implement infection prevention measures to minimize the spread of infections in the workplace.</li><li>Understand the importance of PPE and implement its use in the workplace.</li></ul><p><strong>Catering Management:</strong></p><p>The Catering Management course is designed to provide you with a comprehensive understanding of catering management, including planning, preparation, production, and service. You will learn about the various factors that can affect the success of a catering business, including menu planning, staffing, and customer service. You will also learn about the legal and regulatory requirements that must be met when operating a catering business, such as food safety regulations and health and safety laws. This course is ideal for catering professionals who want to enhance their knowledge and skills, as well as managers and supervisors who want to improve their understanding of catering management.</p><p><strong>Food Labelling Regulations Training</strong>:</p><p>The Food Labelling Regulations Training course is designed to provide you with a solid understanding of food labelling regulations in the UK. You will learn about the legal requirements for labelling food products, including information on allergens, nutritional information, and product origin. You will also learn about the various types of food labelling, such as ingredient lists, nutrition claims, and health claims. This course is ideal for anyone involved in the food industry, including catering professionals, food manufacturers, and retailers. By completing this course, you will have a comprehensive understanding of food labelling regulations, ensuring that you can meet all legal requirements when labelling your products.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is perfect for anyone who wants to develop their knowledge and skills in catering management, food labelling regulations, spill management, chemical spill, COSHH training for assessors, infection prevention, and PPE. Specifically, it is suitable for:</p><ul><li>Catering professionals who want to improve their knowledge and skills.</li><li>Managers and supervisors who want to enhance their understanding of catering management and food labelling regulations.</li><li>Individuals who are new to the catering industry and want to learn about best practices and regulations.</li><li>Those who want to ensure the safety and well-being of their employees and customers.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Catering Manager: £20,000 - £40,000 per year</li><li>Food Service Manager: £18,000 - £35,000 per year</li><li>Chef: £16,000 - £35,000 per year</li><li>Food Safety Manager: £22,000 - £45,000 per year</li><li>Health and Safety Manager: £24,000 - £60,000 per year</li><li>Quality Assurance Manager: £25,000 - £45,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Catering Management & Food Labelling - QLS Endorsed Certificate

<p><strong>48-Hour Knowledge Knockdown! Prices Reduced Like Never Before.</strong></p><p>Welcome to your opportunity to elevate your skills with our CPD Certified Restaurant Hospitality and Management Diploma. The course offers an in-depth understanding of the operational and management aspects vital to run a successful restaurant. Transform your passion for food and hospitality into an impressive career with our comprehensive guide to Restaurant Hospitality and Management.</p><p>This course introduces you to the dynamic world of Restaurant Hospitality and Management, covering topics such as customer service, operational management, staff handling, and much more. Designed to help you build a solid foundation, this course paves the way to a flourishing career in Restaurant Hospitality and Management.</p><p>Don't just dream of owning or managing a successful restaurant, equip yourself with the knowledge to make it a reality. Unleash your potential, understand what it takes to create memorable dining experiences, and lead a team to excellence. Embark on your journey towards a fulfilling career with our Restaurant Hospitality and Management Diploma today.</p><p><strong>Courses Are Included in this Restaurant Hospitality and Management Diploma - CPD Certified Bundle: </strong></p><ul><li><strong>Course 01: Restaurant Management Course</strong></li><li><strong>Course 02: Catering Management</strong></li><li><strong>Course 03: Professional Waiter Diploma</strong></li><li><strong>Course 04: HACCP Food Safety Levels 1 and 2</strong></li><li><strong>Course 05: Hospitality Management &amp; Concierge</strong></li></ul><p><strong>Learning Objectives</strong></p><ul><li>Understand the fundamental aspects of Restaurant Hospitality and Management, including front and back-of-house operations.</li><li>Learn the nuances of effective customer service in the restaurant industry to create memorable dining experiences.</li><li>Gain knowledge about staff handling and team management, vital for smooth Restaurant Hospitality and Management operations.</li><li>Familiarise with financial aspects of Restaurant Hospitality and Management, including budgeting, cost control, and revenue management.</li><li>Understand the importance and implementation of hygiene and safety regulations in a restaurant setting.</li><li>Develop skills to effectively deal with challenges and changes in the restaurant industry, reinforcing robust Restaurant Hospitality and Management.</li></ul><p><strong>Why Choose Our Restaurant Hospitality and Management Course?</strong></p><ul><li>FREE Restaurant Hospitality and Management certificate accredited by CPD QS</li><li>Get a free student ID card with Restaurant Hospitality and Management Training</li><li>Restaurant Hospitality and Management is affordable and simple to understand</li><li>Restaurant Hospitality and Management is an entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the Restaurant Hospitality and Management course materials</li><li>Restaurant Hospitality and Management comes with 24/7 tutor support</li></ul><p>So enrol now in this Restaurant Hospitality and Management Today to advance your career!</p> <p>Start your learning journey straightaway !<br />This Restaurant Hospitality and Management curriculum has been designed by Restaurant Hospitality and Management experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Restaurant Hospitality and Management with ease. You'll discover how to master the Restaurant Hospitality and Management skill while exploring relevant and essential topics.</p><p><strong>Assessment Process</strong></p><p>Once you have completed all the courses in the Restaurant Hospitality and Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        50 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Restaurant Hospitality and Management Diploma - CPD Certified bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this Restaurant Hospitality and Management Diploma - CPD Certified.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Restaurant Hospitality and Management Diploma - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage as a Restaurant manager</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an international student, you will be required to pay an additional fee of <strong>10 GBP</strong> for international delivery, and <strong>4.99 GBP</strong> for delivery within the UK, for each certificate</p></div>

                        </div>

Academy for Health and Fitness

Catering Management

Hospitality & Catering

Hospitality Management

Hotel Management

Restaurant Management

Hospitality & Tourism

Restaurant Hospitality and Management Diploma - CPD Certified

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					<div><p>Do you want to be a part of an industry with a market value of $16.6 trillion? Undoubtedly, ecommerce is one of the best sectors to make a promising future for yourself. So, unleash your potential with this Ecommerce Executive course to deep-dive into the dynamic world of digital commerce.</p><p>First of all, this Ecommerce Executive course starts with an introduction to e-commerce. You will know the origin and evolution of ecommerce. The second module will let you discover some remarkable winning strategies that bring massive growth and maximum profit.</p><p>The customer is king. Therefore, module three of the course will teach you how to provide mind-boggling customer service on the virtual platform. Moreover, it will also show you the tricks to foster brand loyalty. The next module focuses on product positioning, flawless service, and brand image building. Module five of the course will help you acquire skills to create outstanding content. Without eye-catching content, it's impossible to survive in e-commerce. As you complete the module, you will master crafting content that will spread your brand voice all over the digital world.</p><p>Social media is directly related to the ecommerce business due to the high audience presence on those platforms. Module six will teach you how to leverage virtual platforms to engage, connect, and build meaningful relationships with your target customers. Module seven will enhance your knowledge of e-commerce marketing. You will learn about search engine optimisation, email campaigns, and a few other strategies to drive traffic and growth.</p><p>When you go through modules nine to twelve, the central learning would be to create an excellent user experience, ensure hassle-free transaction systems, and develop expertise in e-commerce analytics.</p><p>Enrol in the Ecommerce Executive course to build skills that enhance your expertise in the digital market.</p></div>
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										<span>Learn highly effective e-commerce strategies</span>
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										<span>Master versatile marketing techniques like social media engagement and SEO to retain an online audience</span>
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										<span>Ability to create engaging online experience for the customers, which increases conversions</span>
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										<span>Gain proficiency in e-commerce analytics</span>
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										<span>Acquire the skills to ensure a seamless purchasing experience for the customers</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Make yourself a capable individual with excellent e-commerce skills</span>
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										<span>Increase the value of your resume</span>
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			<h2> <b>Career Path</b></h2>		</div>
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										<span>E-commerce Manager</span>
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										<span>Interest in the e-commerce industry</span>
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										<span>Basic academic knowledge</span>
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										<span>Smooth internet connection</span>
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                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Introduction to Electronic Commerce</strong></td>
				</tr>
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					<td>▶</td>
					<td>Introduction to Electronic Commerce</td><td><span>🕐 00:18:00</span></td>
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					<td colspan="4"><strong>Module 2: E-Commerce Strategy and Implementation</strong></td>
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					<td>▶</td>
					<td>E-Commerce Strategy and Implementation</td><td><span>🕐 00:21:00</span></td>
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					<td colspan="4"><strong>Module 3: Customer Service</strong></td>
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					<td>▶</td>
					<td>Customer Service</td><td><span>🕐 00:21:00</span></td>
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					<td colspan="4"><strong>Module 4: Products, Brands, and Services</strong></td>
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					<td>▶</td>
					<td>Products, Brands, and Services</td><td><span>🕐 00:20:00</span></td>
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					<td colspan="4"><strong>Module 5: Content Planning and Production </strong></td>
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					<td>▶</td>
					<td>Content Planning and Production</td><td><span>🕐 00:18:00</span></td>
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					<td colspan="4"><strong>Module 6: Use of Social Networks</strong></td>
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					<td>Use of Social Networks</td><td><span>🕐 00:19:00</span></td>
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					<td colspan="4"><strong>Module 7: Marketing</strong></td>
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					<td>▶</td>
					<td>Marketing</td><td><span>🕐 00:20:00</span></td>
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					<td colspan="4"><strong>Module 8: Business Markets and Buying Behaviour</strong></td>
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					<td>Business Markets and Buying Behaviour</td><td><span>🕐 00:53:00</span></td>
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					<td colspan="4"><strong>Module 9 : Creating an Engaging User Experience</strong></td>
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					<td>Creating an Engaging User Experience</td><td><span>🕐 00:14:00</span></td>
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					<td colspan="4"><strong>Module 10 : Transaction Management</strong></td>
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					<td>Transaction Management</td><td><span>🕐 00:20:00</span></td>
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					<td colspan="4"><strong>Module 11 : E-Commerce Analytics</strong></td>
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					<td>▶</td>
					<td>E-Commerce Analytics</td><td><span>🕐 00:13:00</span></td>
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					<td colspan="4"><strong>Module 12: Advertising and Sales Promotion</strong></td>
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					<td>▶</td>
					<td>Advertising and Sales Promotion</td><td><span>🕐 01:02:00</span></td>
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		                        </div>

Skill Up

Make a powerful entry into the e-commerce sector with the teaching of the E-commerce Executive course. Learn about products, Brands, Content Planning, and Marketing.

Ecommerce Executive

<h3><b>Overview</b></h3>
<span>The global aviation industry is booming. In 2022, passenger traffic reached 4.5 billion, expected to exceed 5.6 billion by 2030. </span><b>The Airport Management Level 3 course is designed to provide you with the knowledge and skills about all aspects of airport operations, from customer service to security to innovation and growth.</b><b></b>

<span>This Level 3 course delves into essential aspects of airport operations, providing a solid foundation in </span><b>Airport Customer Service</b><span>, </span><b>Passenger Terminal Management</b><span>, </span><b>Cargo Management, Security Management, and more.</b><span> With a total duration of 2 hours and 38 minutes, </span><b>this program ensures a thorough understanding of critical components vital for successful airport management.</b><b></b>

<span>Dive deep into airport management and fly to new professional heights. Enrol now!</span>

<b>How will I get my certificate?</b>

You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><b>Who is this course for?</b></h3>
<span>There is no experience or previous qualifications required for enrolment on this Airport Management Level 3</span><span>. It is available to all students, of all academic backgrounds.</span>
<h3><b>Requirements</b></h3>
<span>Our Airport Management Level 3</span><span> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</span>

<span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span>
<h3><b>Career path</b></h3>
<span>Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span> <h3>Course Curriculum</h3><div><p>11 sections • 11 lectures • 02:35:00 total length</p></div><div><div><div><div><div><div><div><p>•Introduction to Airport Management: 00:14:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Airport Customer Service: 00:10:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Passenger Terminal Management: 00:14:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Airport Components: 00:17:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Airport Peaks and Airline Scheduling: 00:16:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Cargo Management: 00:17:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Aviation Noise Control: 00:09:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Weather Control: 00:14:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Sustainable Airport Management: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Security Management: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Innovation and Growth: 00:14:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Tourism Management

Airline Transport Pilot Licence (ATPL)

Global Aviation

Aviation Engineering

FA Level 1

Airport Management

Airport Management Level 3

<p><strong>24 Hour Flash Deal **33-in-1 Hospitality and Tourism Management Mega Bundle**<br /><br /> Hospitality and Tourism Management Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong><br /><br />Take the initial steps toward a successful long-term career by studying the <strong>Hospitality and Tourism Management</strong> package online with Studyhub through our online learning platform. The Hospitality and Tourism Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /><br />This <strong>Hospitality and Tourism Management</strong> course provides complete 360-degree training on Hospitality and Tourism Management. You'll get not one, not two, not three, but <strong>thirty-three</strong> Hospitality and Tourism Management courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Hospitality and Tourism Management courses are yours for as long as you want them once you enrol in this course<br /><br /><strong>This Hospitality and Tourism Management Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Hospitality Management</li><li>Course 02: Event Planning and Management</li><li>Course 03: Catering Management</li><li>Course 04: Customer Service Manager Training and Front Desk Certification</li><li>Course 05: Restaurant Management</li><li>Course 06: Hotel Concierge Certification</li><li>Course 07: Catering &amp; Cooking Basics: From Kitchen Novice to Culinary Pro</li><li>Course 08: Mastering Plant-Based Cooking Techniques</li><li>Course 09: Indian Cooking Mastery</li><li>Course 10: Food Preparation Mastery</li><li>Course 11: Food and Beverage Manager</li><li>Course 12: Chef Training Certificate</li><li>Course 13: Hospitality and Catering</li><li>Course 14: Quality Assurance Manager</li><li>Course 15: HACCP Course</li><li>Course 16: Vegan Nutritionist Certification: Promoting Plant-Based Diets</li><li>Course 17: Nutrition Training - Advanced Diet &amp; Meal Planning</li><li>Course 18: Employee Engagement and Retention Strategies</li><li>Course 19: Workplace Violence, Harassment and Conflict Resolution Training</li><li>Course 20: Workplace Communication Management</li><li>Course 21: Influencing and Negotiation Skills</li><li>Course 22: Diploma in Workplace Professionalism and Communication</li><li>Course 23: Accredited Mediator Skills Training: Mediation &amp; Dispute Resolution</li><li>Course 24: Mastering Organizational Chaos</li><li>Course 25: Team Building Masterclass</li><li>Course 26: Talent Management &amp; Employee Retention Techniques</li><li>Course 27: Employee Training Responsibilities: Effective Training Management</li><li>Course 28: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team</li><li>Course 29: Workplace Health and Safety Advanced Diploma</li><li>Course 30: Cross-Cultural Awareness Training Diploma Certificate</li><li>Course 31: Business Contract &amp; Compliance Manager: Ensuring Legal Integrity Diploma</li><li>Course 32: Emotional Intelligence and Social Management Diploma</li><li>Course 33: Office Politics for Managers</li></ul><p><strong>In this exclusive Hospitality and Tourism Management bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Hospitality and Tourism Management lessons</li><li>One to one assistance from Hospitality and Tourism Management professionals if you need it</li><li>Innovative exams to test your knowledge after the Hospitality and Tourism Management course</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all thirty-three Hospitality and Tourism Management courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Hospitality and Tourism Management certificate and transcript on the next working day</li><li>Easily learn the Hospitality and Tourism Management skills and knowledge you want from the comfort of your home</li></ul> <p>The <strong>Hospitality and Tourism Management</strong> course has been prepared by focusing largely on Hospitality and Tourism Management career readiness. It has been designed by our Hospitality and Tourism Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.<br /><br />The <strong>Hospitality and Tourism Management</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Hospitality and Tourism Management bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /><br />This <strong>Hospitality and Tourism Management</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Hospitality and Tourism Management Elementary modules, allowing our students to grasp each lesson quickly.<br /><br />The <strong>Hospitality and Tourism Management</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Hospitality and Tourism Management </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Hospitality and Tourism Management</li></ul><p>After completing this course you can progress towards-</p><ul><li>Level 4 Diploma in Hospitality and Tourism Management (RQF)</li><li>Level 3 Diploma in Hospitality and Tourism Management (VRQ)</li><li>Level 5 Diploma in Hospitality and Tourism Management (RQF)</li></ul><p><strong>Please Note:</strong> Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Hospitality and Tourism Management </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Hospitality and Tourism Management</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Hospitality and Tourism Management </strong>career because this course includes various courses as a bonus. This Hospitality and Tourism Management is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Hospitality and Tourism Management career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Studyhub UK

Hospital Management

Level 4 Diploma in Hospitality and Tourism Management

<p>24 Hour Flash Deal **33-in-1 Lean Project management Mega Bundle**<br /> Lean Project management Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **<br /><br />Take the initial steps toward a successful long-term career by studying the <strong>Lean Project management</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Lean Project management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /><br />This <strong>Lean Project Management</strong> course provides complete 360-degree training on Lean Project management. You'll get not one, not two, not three, but <strong>thirty-three</strong> Lean Project Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Lean Project management courses are yours for as long as you want them once you enrol in this course<br /><br /><strong>This Lean Project management Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Diploma in Lean Process and Six Sigma</li><li>Course 02: Lean Six Sigma White Belt course</li><li>Course 03: Six Sigma Green Belt Diploma</li><li>Course 04: Six Sigma Black Belt - Advance Diploma</li><li>Course 05: Project Management</li><li>Course 06: Agile Project Management Diploma</li><li>Course 07: The 5S Lean Methodology in Action</li><li>Course 08: Cost Control Process and Management</li><li>Course 09: Process Mapping: Toolkit</li><li>Course 10: Process Improvement</li><li>Course 11: Lean Leadership, Culture and Management - Online Diploma</li><li>Course 12: Team Management</li><li>Course 13: Operations and Time Management</li><li>Course 14: Agile Scrum Master Certification</li><li>Course 15: RCA: Root Cause Analysis</li><li>Course 16: Strategic Planning and Implementation</li><li>Course 17: Supply Chain Management</li><li>Course 18: Lean Production, Logistics and Supply Chain Management Training</li><li>Course 19: Lean Organisation Management Principles, Process and Techniques</li><li>Course 20: Good Manufacturing Practices (GMP) Certification</li><li>Course 21: Customer Relationship Management</li><li>Course 22: Customer Service &amp; Environment</li><li>Course 23: Quality Management and Strategic Training - ISO 9001</li><li>Course 24: Project, Change, and Quality Management</li><li>Course 25: Financial Modelling for Decision Making and Business plan</li><li>Course 26: Art of Negotiation and Conflict Resolution</li><li>Course 27: Environmental Engineering</li><li>Course 28: Data Analysis &amp; Forecasting</li><li>Course 29: Stakeholder Management</li><li>Course 30: Construction Project Management and Construction Cost Estimation</li><li>Course 31: Governance and Risk Management: Navigating Corporate Strategies</li><li>Course 32: Understanding Retail and Operations Management Strategies</li><li>Course 33: Organizational Behaviour, HR and Leadership</li></ul><p><strong>In this exclusive Lean Project management bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Lean Project management lessons</li><li>One to one assistance from Lean Project management professionals if you need it</li><li>Innovative exams to test your knowledge after the Lean Project management course</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all thirty-three Lean Project management courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Lean Project management certificate and transcript on the next working day</li><li>Easily learn the Lean Project management skills and knowledge you want from the comfort of your home</li></ul> <p>The <strong>Lean Project management</strong> course has been prepared by focusing largely on Lean Project management career readiness. It has been designed by our Lean Project management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.<br /><br />The <strong>Lean Project management</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Lean Project management bundle course has been created with <strong>thirty-three</strong> premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /><br />This <strong>Lean Project management</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Lean Project management Elementary modules, allowing our students to grasp each lesson quickly.<br /><br />The <strong>Lean Project management</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Lean Project management </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Lean Project management</li></ul><p><strong>Please Note:</strong> Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Lean Project management</strong> course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Lean Project management</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Lean Project management </strong>career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Lean Project management Advanced Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Online Course Marketing

Finance Cert & Exam Prep

Lean 6 Sigma

Institute of Leadership & Management (ILM)

Lean Project management Advanced Diploma

<p>You know that feeling you get when you're scrolling through job postings, hoping to find the one that will change your life? The one that will allow you to pursue your passions, grow your career, and make a real impact in the world? We all want that feeling. We all deserve it. And with the CV writing and Job Interviewing Skills - Endorsed Training bundle, you can make it a reality.</p><p>This comprehensive collection of 7 courses is designed to provide you with the knowledge and skills necessary to succeed in the world of job searching. With two QLS-endorsed courses in CV Writing Masterclass and Job Interviewing Skills, learners will receive a hardcopy certificate upon completion, showcasing their expertise and dedication to the field. The bundle also includes 5 CPD QS accredited courses that provide a deep dive into related areas such as Business Writing, CV Writing and Job Searching, Ultimate Job Interview in English, Interview Skills: Ace the Interview, and Public Speaking.</p><p>We understand that the job searching process can be daunting, but with the CV writing and Job Interviewing Skills - Endorsed Training bundle, you'll have the tools and knowledge necessary to stand out from the crowd. Our courses are designed to help you craft the perfect CV, develop effective job interviewing skills, and ultimately land the job of your dreams.</p><p>So why wait? Join us on this journey of self-discovery and unlock your full potential today.</p><p><strong>Learning Outcomes:</strong></p><p>Upon completion of the CV writing and Job Interviewing Skills - Endorsed Training bundle, learners will be able to:</p><ul><li>Craft a compelling CV that stands out to potential employers.</li><li>Develop effective job interviewing skills and confidently communicate their strengths and qualifications.</li><li>Understand the principles of effective business writing and be able to apply them in real-world scenarios.</li><li>Develop useful skills in job searching, including effective networking and online job searching.</li><li>Develop strong interview skills in English and understand the cultural nuances of job interviewing.</li><li>Learn how to ace job interviews and successfully negotiate salary and benefits.</li></ul><p>Apply their skills and knowledge to real-world scenarios, making a positive impact in their organisations<strong>.</strong></p><p><strong>QLS Endorsed Courses: </strong></p><ul><li><strong>Course 01: </strong>Diploma in CV Writing at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Job Interviewing Skills at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03: </strong>Business Writing</li><li><strong>Course 04: </strong>CV Writing and Job Searching</li><li><strong>Course 05:</strong> Ultimate Job Interview in English</li><li><strong>Course 06: </strong>Interview Skills: Ace the Interview</li><li><strong>Course 07: </strong>Public Speaking</li></ul><p>The CV writing and Job Interviewing Skills - Endorsed Training bundle is a comprehensive collection of 7 courses designed to provide learners with the knowledge and skills necessary to excel in the world of job searching. With two QLS-endorsed courses in CV Writing Masterclass and Job Interviewing Skills, learners will receive a hardcopy certificate upon completion, showcasing their expertise and commitment to the field. The bundle also includes 5 CPD QS accredited courses that provide a deep dive into related areas such as Business Writing, CV Writing and Job Searching, Ultimate Job Interview in English, Interview Skills: Ace the Interview, and Public Speaking.</p><p><strong>Certification</strong></p><p>Learners will qualify for the <strong>highly sought-after QLS Endorsed Certificate</strong> after successfully passing the assessment at the conclusion of each endorsed course.</p><p><strong>The Quality Licence Scheme</strong> is a credible and renowned endorsement that marks <strong>high quality </strong><strong>and excellence</strong> in the UK. It is well accepted and sought after by industry experts and recruiters.</p><p>Learners who purchase this bundle will receive <strong>TWO Hardcopy QLS Certificates at their door!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Job seekers looking to improve their CV and job interviewing skills.</li><li>Anyone looking to develop practical skills in business writing, job searching, and public speaking.</li><li>Recent graduates seeking to develop a strong foundation for a successful career.</li><li>Professionals seeking to advance their careers and improve their job interviewing skills.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completing the CV writing and Job Interviewing Skills - Endorsed Training bundle, learners may pursue careers in fields such as:</p><ul><li>Human resources (£18,000-£60,000)</li><li>Public relations (£20,000-£50,000)</li><li>Marketing (£20,000-£60,000)</li><li>Journalism (£18,000-£45,000)</li><li>Sales (£18,000-£50,000)</li><li>Customer service (£15,000-£40,000)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

One Education

CV writing and Job Interviewing Skills - 2 QLS Course

<p><strong>Only 12 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!</strong></p><p>In the modern world, education and training standards are constantly evolving. This Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) course is a vital tool for professionals who want to succeed in the Quality Assurance field. Recognised by Ofqual and the British Government, this course isn't just another academic credential. It's your gateway to meeting and exceeding the national standards in education and training.</p><p><strong>Learn from the Best, Be the Best</strong></p><p>Under the guidance of industry experts, you'll embark on a learning journey that is both enriching and practical. Our instructors bring a wealth of experience and are dedicated to nurturing your potential. Moreover, with our course being recognised by Ofqual and the British Government, your qualification will be respected across the UK and widely acknowledged by employers and educational institutions globally. So enrol today and be one step closer to success.</p><p><strong>The course is recognised by Ofqual and the British Government as a regulated qualification that meets the national standards for education and training.</strong></p><p>Upon completing this course, you can pursue different roles such as an Internal Verifier, Quality Assurance Coordinator, or Training Manager within educational institutions, corporate training departments, or vocational training organisations. This qualification is especially beneficial for those looking to step into leadership roles in education and training. You will be able to oversee and improve the quality of teaching and assessment practices.</p><p><strong>Why this is the Perfect Package for You!</strong></p><ul><li><strong>Grow and Boost Your Career: </strong>Drive your career forward by receiving a regulated qualification recognised by the British Government.<br /><br /></li><li><strong>Upgrade Your Knowledge and Skills: </strong>Upgrade your knowledge and refine your skills for better professional success.<br /><br /></li><li><strong>Be More Credible and Qualified: </strong>Enhance your credibility and qualifications, making you a standout candidate in your field.<br /><br /></li><li><strong>Get Unlimited Access to Entire Library: </strong>Enjoy unlimited access to our entire course library for a year. Seize this golden opportunity to advance your skills and achieve new heights!<br /><br /></li><li><strong>Support and Consultation from Experts:</strong> Receive valuable support and expert consultation to navigate challenges and opportunities in your career.<br /><br /></li><li><strong>100% Money-Back Guarantee: </strong>Be confident with a 100% money-back guarantee, ensuring your investment in self-improvement is risk-free.</li></ul><p>Your journey doesn't stop there. The skills and knowledge you acquire will be instrumental in pursuing higher-level positions such as Head of Department, Director of Studies, or even a Consultant in Educational Quality Assurance. You can also pursue higher education and get better qualifications.</p><p>So why wait? Enrol today and take the first step towards becoming a qualified assessor. With the Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF), you'll have a more fulfilling and rewarding career in education and training.</p><p><strong>The package includes the following: </strong></p><ul><li>Qualification Specification</li><li>Support Materials</li><li>24/7 access to the Course Library</li><li>Assessment Guidance</li><li>Tutor Support and Consultation</li><li>On-Demand Customer Service</li><li>Assignment, Observation, and Report Templates.</li></ul> <p><strong>**Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF)**</strong></p><ul><li><strong>Unit 1: </strong>Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment</li><li><strong>Unit 2: </strong>Internally Assure The Quality Of Assessment</li></ul><p><strong>Course Duration</strong></p><ul><li>Guided Learning Hours</li></ul><p>These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or another appropriate provider of education or training.</p><p><strong>Guided Learning Hours for this qualification is 90.</strong></p><ul><li>Total Qualification Time</li></ul><p>This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes.</p><p>Total Qualification Time is GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. The credit value, where given, for a qualification is determined by TQT, as one credit corresponds to 10 hours of learning.</p><p><strong>Total Qualification Time for this qualification is 120 hours.</strong></p><p><strong>Method of Assessment</strong></p><ul><li>Assessment activities consist of a few short assignments that you have to complete to show evidence of general reading while adding references to your work.</li><li>All assignments should be submitted via the online portal.</li></ul><p><strong>Video Assessment</strong></p><ul><li>You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work product evidence.</li><li>Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation.</li><li>You have to submit all your assignments via the online portal</li></ul><p><strong>Certification</strong></p><p>Successful candidates will be awarded a <strong>Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) </strong>from Focus Awards Limited.</p><p><strong>Progression</strong></p><ul><li>Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice</li><li>Level 4 Diploma in Learning and Development.</li></ul> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF)course is perfect for:</p><ul><li>Education and training professionals looking to improve their skills and career prospects</li><li>Individuals responsible for the quality assurance of assessment processes and practices within their organisation</li><li>Those seeking a regulated qualification recognised by Ofqual and the British Government</li><li>Anyone looking to make a real difference to the future of education and training in the UK.</li><li>Anyone looking to give their career a boost</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old or above.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After receiving the <strong>Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) </strong>certification, you would be eligible to function as a competent professional as:</p><ul><li>Professional EQA</li><li>Professional IQA</li><li>Practitioner</li><li>Internal quality assurer</li><li>Market developer</li><li>Marketing Executive</li><li>Quality monitoring officer</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

NVQ Assessor

Certificate in Further Education & Training (Cert Ed)

Practice Assessor

Assessor Training

Level 4 Award Internal Verifier, IV, IQA

<p><strong>Property Development &amp; Management - 35 courses Essential Bundle - All CPD Certified</strong></p> <p>Property Development &amp; Management bundle teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.</p> <p>This Property Development &amp; Management bundle is a comprehensive, instructor-guided, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p> <p>The Property Development &amp; Management training materials are available online for you to learn at your own pace and fast-track your career with ease.</p> <p><strong>This Property Development &amp; Management bundle includes the following courses:</strong></p> <ul> <li><strong>Course 01:</strong> Estate Agent Training</li><li><strong>Course 02:</strong> Property Development &amp; Management</li><li><strong>Course 03:</strong> Property Law</li><li><strong>Course 04:</strong> Property Marketing</li><li><strong>Course 05:</strong> Property Development</li><li><strong>Course 06:</strong> Conveyancing</li><li><strong>Course 07:</strong> Residential Property Sales</li><li><strong>Course 08:</strong> Land Surveying</li><li><strong>Course 09:</strong> Land Management</li><li><strong>Course 10:</strong> Property Law and Taxation</li><li><strong>Course 11:</strong> CRM - Customer Relationship Management</li><li><strong>Course 12:</strong> Stakeholder Management</li><li><strong>Course 13:</strong> KYC</li><li><strong>Course 14:</strong> AML</li><li><strong>Course 15:</strong> Customer Service</li><li><strong>Course 16:</strong> Sales Negotiation Skills</li><li><strong>Course 17:</strong> Budget &amp; Forecast</li><li><strong>Course 18:</strong> Business Analysis</li><li><strong>Course 19:</strong> Strategic Business Management</li><li><strong>Course 20:</strong> CDM Regulations</li><li><strong>Course 21:</strong> Insurance</li><li><strong>Course 22:</strong> PR: Public Relations</li><li><strong>Course 23:</strong> Email Writing</li><li><strong>Course 24:</strong> Debt Management</li><li><strong>Course 25:</strong> Environmental Law</li><li><strong>Course 26:</strong> Financial Reporting</li><li><strong>Course 27:</strong> Investment</li><li><strong>Course 28:</strong> Accounting and Finance</li><li><strong>Course 29:</strong> Landscape Architecture</li><li><strong>Course 30:</strong> Financial Management</li><li><strong>Course 31:</strong> Social Housing Management</li><li><strong>Course 32:</strong> CSR - Corporate Social Responsibility</li><li><strong>Course 33:</strong> Project Management</li><li><strong>Course 34:</strong> Legal Advisor Training</li><li><strong>Course 35:</strong> Commercial Law 2021</li></ul> <p><strong>Key Features of Property Development &amp; Management Bundle Courses</strong></p> <ul> <li>CPD Accredited Property Development &amp; Management courses</li><li>Instant e-certificate</li><li>Fully online, interactive Property Development &amp; Management course with audio voiceover</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>Enrol now in this Property Development &amp; Management </strong><strong>course to excel!</strong></p><p><strong>How You Will be Benefited from Property Development &amp; Management </strong> <strong>Bundle</strong></p> <p>All through this self-paced Property Development &amp; Management training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p> <p><strong>Accreditation</strong></p> <p>All of our courses included in this Property Development &amp; Management bundle course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your Property Development &amp; Management bundle course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone with a knack for learning new skills can take this Property Development &amp; Management bundle course.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal requirements for this Property Development &amp; Management bundle course to be enrolled.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>This Property Development &amp; Management bundle of courses will help you to uplift your career.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Property Development & Management - 35 Courses Bundle

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<p>The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging.</p><p>So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle.</p><p>Our Customer Service Representative package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will dive deep into the core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest.</p><p>As Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this bundle as a one-stop solution for you.</p><p><strong>This 20-in 1 Ultimate Customer Service Representative bundle consists of the following Courses:</strong></p><ul><li>Course 01: Retail Management</li><li>Course 02: Certificate in Purchasing and Procurement</li><li>Course 03: Supply Chain Management</li><li>Course 04: Merchandising</li><li>Course 05: Visual Merchandising Diploma</li><li>Course 06: Operations Management</li><li>Course 07: Product Management</li><li>Course 08: Digital Product Management</li><li>Course 09: Facilities Management Diploma</li><li>Course 10: Strategic Business Management - Online Diploma Course</li><li>Course 11: Business Intelligence Analyst Course</li><li>Course 12: Customer Relationship Management</li><li>Course 13: Store Assistant</li><li>Course 14: Fundamentals of Business Analysis</li><li>Course 15: Strategic Planning and Analysis for Marketing</li><li>Course 16: Commercial Management</li><li>Course 17: Sales Skills</li><li>Course 18: Financial Management</li><li>Course 19: Purchase Ledger</li><li>Course 20: Business Plan</li></ul><p><strong>Additionally, you will get 5 other career-guided courses in this Customer Service Representative bundle:</strong></p><ul><li>Course 01: Career Development Plan Fundamentals</li><li>Course 02: CV Writing and Job Searching</li><li>Course 03: Interview Skills: Ace the Interview</li><li>Course 04: Video Job Interview for Job Seekers</li><li>Course 05: Create a Professional LinkedIn Profile</li></ul><p><strong><em>So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this </em>Customer Service Representative<em> bundle</em>.</strong></p><p><strong>Learning Outcomes of Customer Service Representative bundle </strong></p><p>This career-oriented bundle will help you to</p><ul><li>Gain the ability to excel in the role of Customer Service Representative</li><li>Know your responsibilities as Customer Service Representative and convey your experience to others</li><li>Gain excellent interpersonal and communication skills</li><li>Know the pros and cons of working as Customer Service Representative</li><li>Adhere to the regulations around this area</li><li>Gain time and risk management skills to ensure efficiency</li><li>Manipulate technological advancement to become more effective</li><li>Maintain moral standards and set an example for your peers</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Customer Service Representative bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Retail Management</strong> ) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Overview:
As a Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skills. Therefore, to make your career journey a successful one, we designed this Customer Service Representative bundle as a one-stop solution for you.
To cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle.
Our Customer Service Representative package, with the latest digital study materials and innovative learning methods, will give you in-depth knowledge of this domain. You will dive deep into the Customer Service Representative core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest.
This 20-in-1 Ultimate Customer Service Representative bundle consists of the following Courses:
Course 01: Retail Management
Course 02: Certificate in Purchasing and Procurement
Course 03: Supply Chain Management
Course 04: Merchandising
Course 05: Visual Merchandising Diploma
Course 06: Operations Management
Course 07: Product Management
Course 08: Digital Product Management
Course 09: Facilities Management Diploma
Course 10: Strategic Business Management - Online Diploma Course
Course 11: Business Intelligence Analyst Course
Course 12: Customer Relationship Management
Course 13: Store Assistant
Course 14: Fundamentals of Business Analysis
Course 15: Strategic Planning and Analysis for Marketing
Course 16: Commercial Management
Course 17: Sales Skills
Course 18: Financial Management
Course 19: Purchase Ledger
Course 20: Business Plan



Learning Outcomes of Customer Service Representative Bundle:
This career-oriented Customer Service Representative bundle will help you to
Gain the ability to excel in the role of Customer Service Representative
Know your responsibilities as a Customer Service Representative and convey your experience to others
Gain excellent interpersonal and communication skills
Know the pros and cons of working as a Customer Service Representative
Adhere to the regulations around this area
Gain time and risk management skills to ensure efficiency
Manipulate technological advancement to become more effective
Maintain moral standards and set an example for your peers



Why Choose this Customer Service Representative Bundle?
FREE Customer Service Representative CPD-accredited certificate
Get a free student ID card with Customer Service Representative training (£10 applicable for international delivery)
Lifetime access to the Customer Service Representative course materials
The Customer Service Representative program comes with 24/7 tutor support
Get instant access to this Customer Service Representative course
Learn Customer Service Representative training from anywhere in the world
The Customer Service Representative training is affordable and simple to understand
The Customer Service Representative training is entirely online
So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Customer Service Representative bundle.



Who is this Customer Service Representative course for? 
Anyone from any background can enrol in this Customer Service Representative bundle.



Requirements 
This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones.



Career path 
Having this Customer Service Representative expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates 
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Representative) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service

Customer Service Representative Diploma

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer!

Loughborough

<div>
		

		<div>
			
			<p>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.</p>
			<div><i></i> 2 x 3 Hour Sessions</div>
			<div><i></i>  £450.00 incl. VAT</div>
			
			
		</div>
	</div>

	

	<div id="filters">
		
		
	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h4><span>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.<br /></span></h4>
<h4><span>Aim: To develop the customer service skills of your people so that they enhance the experience for your customers.<br /></span></h4>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4>Programme Outcome</h4>
<ul>
<li>Customers feel engaged &amp; informed throughout the whole journey</li>
<li>Customers <i>feel important</i></li>
<li>Reduces complaints</li>
<li>Increases compliments</li>
<li>Help you win more business</li>
<li>Increases recommendations and profitable customer conversations</li>
<li>Improves external perception of your business</li>
<li>Makes it a better place to work</li>
<li>Colleagues feel important and even more confident in their roles</li>
<li>Great Customer Service drives great Customer Experience</li>
</ul>
<h4>Duration</h4>
<p>The programme is made up of 2 x 3-hour virtual modules or 1 day in person</p>
<h4>Programme content</h4>
<ul>
<li>Introduction and Welcome - We are all part of the same journey - what does this mean to you</li>
<li>What do we mean by Customer service and how this links to the customers experience?</li>
<li>In the shoes of your customer - to get the participants thinking about what Customer Service means to different people, which in turn will impact the mindset</li>
<li>Its not what you say, it is what <b><i>you say and do </i></b>- bringing Customer Service to life by 'Being It'</li>
<li>The journey starts and ends with you, so how can we enhance the Customer Service we provide to our internal &amp; external customers</li>
<li>Video and discussion around the key concepts of Be there, Make their day, Choose your attitude, Play - have a sense of fun linking this to creating the right customer service throughout their journey</li>
<li>Being on the front foot - what does this mean and how can we demonstrate this to our customers</li>
<li>Engaging with our customers, when, how often, why &amp; about what</li>
<li>Pulling it all together- what are the critical behaviours we need to demonstrate to bring our vision of Customer Service to life.</li>
<li>Follow up coach to support the business in implementing this important skill as required</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

<p><em>Master Customer Service &amp; CRM</em><em> - delight your customers using great customer care and benefit from lifelong loyalty and referrals</em></p><p>Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yoursâ¦.But guess what - it's not! Customer Service &amp; CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.</p><p>With Apex Learning online Customer Service &amp; CRM course, you can learn the fundamental elements of Customer Service &amp; CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service &amp; CRM program to the highest level.</p><p>The Customer Service &amp; CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service &amp; CRM. So go ahead and give your career in expert Customer Service &amp; CRM a solid boost by accessing professional and helpful learning from Apex Learning today.</p><p><strong>This Customer Service &amp; CRM Training s Bundle Consists of the following Premium courses: </strong></p><p><strong>Courses are included in this Customer Service &amp; CRM Training s Bundle?</strong></p><ul><li>Course 01: Sales and Marketing Skills Level 3</li><li>Course 02: Customer Relationship Management</li><li>Course 03: Know Your Customer (KYC)</li><li>Course 04: Leadership &amp; Management Diploma</li><li>Course 05: Risk Management Level 7</li><li>Course 06: Retail Management Level 5</li><li>Course 07: Effective Communication Skills</li><li>Course 08: Performance Management</li><li>Course 09: Quality Management</li><li>Course 10: Time Management</li></ul><p>Enrol now in Customer Service &amp; CRM To advance your career, and use the premium study materials from Apex Learning.</p><p>The Customer Service &amp; CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service &amp; CRM Expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Customer Service &amp; CRM Bundle Certificates after completion:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li></ul><ul><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        105 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>There is no experience or previous qualifications required for enrolment on this Customer Service &amp; CRM. Our course suitable for students, of all academic backgrounds.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Customer Service &amp; CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p>There is no time limit for completing this Customer Service &amp; CRM course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Customer Service &amp; CRM expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Customer Service Skills Complete Training</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Overview:
Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals
Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.
With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level.
The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today.
This Customer Service & CRM Training Bundle Consists of the following Premium courses: 
Course 01: Sales and Marketing Skills Level 3
Course 02: Customer Relationship Management
Course 03: Know Your Customer (KYC)
Course 04: Leadership & Management Diploma
Course 05: Risk Management Level 7
Course 06: Retail Management Level 5
Course 07: Effective Communication Skills
Course 08: Performance Management
Course 09: Quality Management
Course 10: Time Management
Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning.



Why Choose this Customer Service Bundle?
FREE Customer Service & CRM CPD-accredited certificate
Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery)
Lifetime access to the Customer Service & CRM course materials
The Customer Service & CRM program comes with 24/7 tutor support
Get instant access to this Customer Service & CRM course
Learn Customer Service & CRM training from anywhere in the world
The Customer Service & CRM training is affordable and simple to understand
The Customer Service & CRM training is entirely online



Description:
The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal.
Customer Service & CRM Bundle Certificates after completion:
PDF Certificate: Free (Previously it was £9.99*11 = £109)
Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99)



Who is this Customer Service course for? 
There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds.



Requirements 
Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.
There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace.



Career path 
Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service & CRM Diploma - CPD Certified

<p>Did you know that 86% of customers are willing to pay more for great customer service? In today's competitive business environment, exceptional customer service is no longer a luxury but a necessity. That's where our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>comes in.</p><p>Quality Licence Scheme is a leading accreditation body that ensures our courses meet the highest industry standards. When you enrol in our bundle, you'll not only receive training that is recognised by employers, but you'll also receive <strong>10 Hard Copy QLS Certificates</strong> upon completion of each course. These certificates will attest to your knowledge and skills, helping you stand out in a crowded job market.</p><p>But that's not all. Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>includes a range of career-guided courses designed to equip you with the skills and knowledge needed to excel in customer service management. From communication skills to managing customer complaints, our courses cover all aspects of customer service management.</p><p>In addition, our bundle includes courses that are relevant to today's business environment. You'll learn how to manage remote teams, navigate virtual communication channels, and build a customer-centric culture in your organisation. These skills are essential in today's digital age, where customers expect a seamless experience across all touchpoints.</p><p>By enrolling in our <strong>Customer Service Manager - QLS Endorsed Bundle</strong>, you'll gain the knowledge to succeed in a customer service management role. Whether you're starting your career or looking to upskill, our courses will provide you with a competitive edge in the job market.</p><p>Don't miss out on this opportunity to enhance your career prospects. Enrol now and take the first step towards becoming a customer service management expert.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of customer service management principles and best practices.</li><li>Master the communication skills required to interact with customers and team members effectively.</li><li>Gain knowledge of customer relationship management tools and techniques to enhance customer satisfaction.</li><li>Learn how to identify and prevent money laundering and terrorist financing.</li><li>Understand the fundamentals of marketing and how they relate to customer service management.</li><li>Develop the confidence and self-esteem needed to excel in a customer service management role.</li><li>Receive career coaching to help guide your professional development and achieve your goals.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>is a comprehensive training program that includes 10 QLS Endorsed courses designed to prepare you with the knowledge needed to excel in customer service management. You'll learn how to deliver exceptional customer service, manage teams, and create a customer-centric culture within your organisation.</p><p>The bundle includes courses such as the <strong>Customer Service Advisor Course</strong>, which covers the essential skills required to provide excellent customer service. You'll learn how to communicate effectively with customers, resolve complaints, and build long-term relationships.</p><p>Other courses, such as the <strong>Anti-Money Laundering (AML) Training</strong> and <strong>Know Your Customer (KYC)</strong> course, will help you understand the legal and regulatory frameworks surrounding money laundering and terrorist financing. You'll gain knowledge of the key regulations and compliance requirements, as well as best practices for preventing financial crime.</p><p>The <strong>Marketing Fundamentals</strong> course will provide you with an overview of the key marketing principles and how they relate to customer service management. You'll learn how to identify and understand your target audience, develop marketing strategies, and measure the success of your campaigns.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Customer Service Advisor Course</li><li><strong>Course 02:</strong> CRM</li><li><strong>Course 03:</strong> Phone-Based Customer Service</li><li><strong>Course 04:</strong> KYC</li><li><strong>Course 05:</strong> Anti-Money Laundering (AML) Training</li><li><strong>Course 06:</strong> Complete Communication Skills Master Class for Life</li><li><strong>Course 07:</strong> Public Speaking Training</li><li><strong>Course 08:</strong> Marketing Fundamentals</li><li><strong>Course 09:</strong> Career Coaching</li><li><strong>Course 10:</strong> The Unstoppable Self-Confidence &amp; High Self-Esteem Blueprint</li></ul><p><strong>Certificate:</strong></p><p>The <strong>Quality Licence Scheme </strong>ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, <strong>QLS Endorsed</strong> courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious <strong>QLS Certificate</strong> for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals seeking to enhance their career prospects in customer service management</li><li>Professionals looking to upskill and expand their knowledge in customer service management</li><li>Business owners and entrepreneurs who want to improve customer satisfaction and loyalty</li><li>Anyone interested in pursuing a career in customer service management</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol <strong>Customer Service Manager - QLS Endorsed Bundle</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Manager: £24,000-£50,000 per year</li><li>Customer Relationship Manager: £30,000-£60,000 per year</li><li>Sales Manager: £30,000-£65,000 per year</li><li>Marketing Manager: £25,000-£60,000 per year</li><li>Compliance Manager: £30,000-£65,000 per year</li><li>Operations Manager: £30,000-£65,000 per year</li><li>Business Development Manager: £30,000-£65,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Student ID Card</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Customer Service Manager - QLS Endorsed Bundle

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					<div><p>For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows an employee to interact directly with customers and give them the best support possible. Remarkable customer service is a competitive advantage and it is the key player in the game of customer retention.<br />Gratifying customer support and good products service can help to create the type of brand loyalty that increases revenue for your company. Become a Master in the art of quality Customer Service and solve complains of customers in a beneficial manner and deliver service beyond your customers' expectations can help your career take you far!</p><p>Please Note, there is no Assessment available with this Customer Service Training course. Learners can order the Course Completion Certificate right after completing the Customer Service Training course.</p></div>
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										<span>Study at your convenient time and from wherever you want</span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module 1: Six Critical Elements	</strong></td>
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					<td colspan="4"><strong>Module 2: Understanding Leadership and  Five Practices of Leadership</strong></td>
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					<td>Understanding Leadership and Five Practices of Leadership</td><td><span>🕐 00:22:00</span></td>
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For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows

Customer Service Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Providing excellent service to your customers over the phone is a skill that can set you apart from your competitors and boost your reputation. In this Phone-Based Customer Service course, you will learn how to communicate effectively, build rapport, handle difficult callers, and solve problems over the phone. You will also learn how to use customer relationship management tools, follow phone etiquette rules, and measure your service performance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will help you distinguish between poor and excellent customer service, enabling you to provide the best possible service. You&#39;ll find out how to maximise sales opportunities, improve customer loyalty, and present your company in a favourable light. Furthermore, you will acquire the expertise to handle various caller types, including those who may be angry, impatient, or confused, along with mastering the management of interoffice calls and voicemail messages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is suitable for anyone who wants to improve their phone-based customer service skills and gain a recognized qualification in this field.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Phone-Based Customer Service &nbsp; &nbsp;&nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the principles and practices of effective customer service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain skills and confidence in communicating with customers over the phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to use customer relationship management tools and strategies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire techniques for building rapport, handling difficult callers and solving problems</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to manage interoffice calls, voicemail and intra organisation dealings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to measure and improve customer service performance</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A CPD certificate that is recognised worldwide.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A great online learning experience.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interesting and unique online materials and activities.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Expert guidance and support from the field leaders.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Access to the study resources anytime you want.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Get a year-long access to the course.</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Introduction to Customer Service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: What&rsquo;s Different about Good Customer Service?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Customer Relationship Management</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Customer Service Communication Strategies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: Aspects of Phone Etiquette</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Building Rapport Over the Phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: Inbound and Outbound Calls</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Active Listening and Managing Tough Callers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Managing Interoffice Calls and Voicemail</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Problem Solving over the Phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Intra Organisation Dealings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 12: Measuring Customer Service</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is ideal for individuals aspiring to excel in various customer service roles, from representatives to managers. It&#39;s suitable for beginners aiming to enter the customer service field as well as experienced professionals looking to enhance their skills and advance their careers.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No prerequisites; suitable for individuals from any academic background.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Representative</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Call Centre Agent</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Manager</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Care Coordinator</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Relations Officer</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Trainer</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Telephone Customer Service Associate</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Inbound Sales Representative</span></li></ul></div></section></div>

</div>

Course Gate

Customer Care

Enrol in our comprehensive customer service course suitable for beginners and experienced professionals. Learn essential skills for various roles, from representatives to managers, and advance your career in the dynamic field of customer service.

Phone-Based Customer Service

<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h3>
Show that you are committed to providing the absolute best in customer service with this expert training.

This Customer Service for Hospitality course will coach you in customer expectations and offer useful recommendations for displaying outstanding performance.

Any business in the hospitality sector is reliant on its staff, showing consideration and attention to their clients, and you can be taught to embody this protocol. You will learn how to pre-empt requests by customers and to perform tasks diligently. The specific requirements for hygiene and courtesy with catering events are also covered in-depth, alongside the UK legislation that governs events and establishments with hospitality staff.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this Customer Service for Hospitality. It is available to all students, of all academic backgrounds.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Requirements</strong></h3>
Our Customer Service for Hospitality is fully compatible with PC&#39;s, Mac&#39;s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3 fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h3><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1 sections &bull; 12 lectures &bull; 04:28:00 total length</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 01: Introduction to Hospitality Management: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;An Overview of Hotel Industry: 00:18:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;The Process of Selection and Recruitment in Hospitality Industry: 00:21:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;The Process of Development and Training in Hospitality Industry: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 05: Management of Front Office Operations: 00:19:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Housekeeping, Engineering and Security Operations: 00:27:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Food and Beverage Operations: 00:20:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Service Quality in Hospitality Industry: 00:20:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Marketing in Travel and Tourism Business: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 10: Accounting in Hospitality Industry: 00:26:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Customer Satisfaction: 00:23:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 12: E-Hospitality and Technology: 00:22:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Overview
Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance.
Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff.
This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional.
With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector.



Why Choose this Customer Service Bundle?
FREE Customer Service CPD-accredited certificate
Get a free student ID card with Customer Service training (£10 applicable for international delivery)
Lifetime access to the Customer Service course materials
The Customer Service program comes with 24/7 tutor support
Get instant access to this Customer Service course
Learn Customer Service training from anywhere in the world
The Customer Service training is affordable and simple to understand
The Customer Service training is entirely online



How will I get my Customer Service certificate?
You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate.



Who is this Customer Service course for?
There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds.



Requirements
Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.



Career Path
Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.



Course Curriculum
Module One: Who We Are and What We Do - 00:17:00
Module Two: Establishing Your Attitude - 00:12:00
Module Three: Identifying and Addressing Customer Needs - 00:12:00
Module Four: Generating Return Business - 00:14:00
Module Five: In-Person Customer Service - 00:10:00
Module Six: Giving Customer Service over the Phone - 00:12:00
Module Seven: Providing Electronic Customer Service - 00:12:00
Module Eight: Recovering Difficult Customers - 00:15:00
Module Nine: Understanding When to Escalate - 00:14:00

Customer Service for Hospitality

Limited TIme Offer!

<p>Customer service is a critical aspect of any business, as it can make or break the customer's experience. The ability to provide excellent customer service is crucial to retaining customers and generating repeat business. In today's competitive market, it is essential to have employees who possess the necessary skills to provide top-notch customer service. Therefore, investing in customer service training can prove to be highly beneficial for individuals and businesses alike.</p> <p>Our Customer Service bundle provides you with an opportunity to gain valuable knowledge and skills required to succeed in the customer service industry. With three QLS-endorsed courses, five CPD QS-accredited relevant courses, and five career development courses, this bundle is designed to help you excel in your career. Upon completion, you will receive hardcopy certificates for the QLS-endorsed courses, which can be a valuable addition to your resume and demonstrate your expertise to potential employers.</p> <p>So why wait any longer? Enrol in the Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle right now!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Phone-Based Customer Service Training at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in KYC at QLS Level 5</li><li><strong>Course 03:</strong> Diploma in Customer Relationship Management (CRM) at QLS Level 4</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Assertiveness and Self Confidence Development</li><li><strong>Course 05:</strong> Patient Customer Service Training</li><li><strong>Course 06:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 07:</strong> Customer Service - Representative</li><li><strong>Course 08:</strong> Complete Communication Skills Master Class for Life</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10: </strong>Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p>By enrolling in this bundle, you can expect to learn the following:</p> <ul> <li>Gain expertise in customer service skills and practices.</li><li>Understand the importance of customer service in business.</li><li>Enhance your communication skills to effectively interact with customers.</li><li>Develop assertiveness and self-confidence to handle challenging situations.</li><li>Learn how to efficiently win customers and retain their loyalty.</li><li>Acquire knowledge of customer relationship management and its applications.</li><li>Expand your career opportunities in the customer service industry.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our Customer Service bundle is designed to equip you with the necessary knowledge and skills to succeed in the customer service industry. The bundle includes three QLS-endorsed courses covering Phone-Based Customer Service, KYC, and a Diploma in Customer Relationship Management (CRM). These courses are designed by industry experts and cover a wide range of topics, including communication skills, handling difficult customers, customer retention, and CRM strategies.</p> <p>In addition to QLS courses, our bundle includes five CPD QS-accredited relevant courses and five career development courses. These courses cover topics such as patient customer service training, assertiveness and self-confidence development, customer service representation, complete communication skills, and winning customers efficiently.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This bundle is ideal for:</p> <ul> <li>Individuals looking to start or advance their careers in the customer service industry.</li><li>Customer service representatives and professionals seeking to enhance their skills.</li><li>Business owners and managers who wish to provide their employees with customer service training.</li><li>Anyone who wishes to improve their communication skills and learn how to handle challenging situations effectively.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Upon completion of the courses, you will have the knowledge and skills to pursue many career paths, such as:</p> <ul> <li>Customer Service Representative: £18,000 - £25,000 per year</li><li>Customer Service Manager: £28,000 - £40,000 per year</li><li>Customer Success Manager: £30,000 - £55,000 per year</li><li>Customer Experience Manager: £30,000 - £60,000 per year</li><li>Call Centre Manager: £25,000 - £50,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Customer Service (CRM, KYC & Phone-Based Customer Service)

<div> <div>     </div> <div>  <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> <span>1 hour 15 minutes</span></li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about customer service</li> <li>Understand the core competencies and principles of customer service</li> <li>Explore the various areas of customer service</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert customer service manager</li> </ul> <hr /> <h3><strong>Customer Service</strong></h3> <p>This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p> <p>Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.</p> <p>But how is this done?</p> <p>How do you ensure it's consistent across your business? What are the benefits of delivering great customer service?</p> <p>This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.</p> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course.<br /> Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> <h3><strong>Entry Requirements</strong></h3> <p>This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> <h3><strong>Assessment</strong></h3> <p>This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> <h3><strong>Advance Your Career</strong></h3> <p>This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div> </div> </div><h3><strong>Recognised Accreditation</strong></h3> <p></p> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Module 1: About the Course</td> </tr> <tr> <td colspan="4">Module 2: What is Customer Service</td> </tr> <tr> <td colspan="4">Module 3: The Goals of Great Customer Service</td> </tr> <tr> <td colspan="4">Module 4: Discovering and Understanding Customer Needs</td> </tr> <tr> <td colspan="4">Module 5: Delivering Maximum Levels of Customer Service</td> </tr> <tr> <td colspan="4">Module 6: Making Customers Feel Great From the Start</td> </tr> <tr> <td colspan="4">Module 7: Communication Skills</td> </tr> <tr> <td colspan="4">Module 8: Non-verbal Communication and Body Language</td> </tr> <tr> <td colspan="4">Module 9: Dealing with Customer Complaints</td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

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