Name: Make-Up: Professional Makeup Artist
Price: 53 GBP
Availability: InStock

<p>ð Unlock Your Potential: Nail Technician Course ð</p><p>Are you ready to dive into the glamorous world of nail artistry and make your mark in the beauty industry? Look no further! Our Nail Technician Course is your gateway to mastering the art of nail care, design, and innovation. Whether you're a budding enthusiast or an aspiring professional, this course is designed to elevate your skills and ignite your passion for all things nails!</p><p> </p><p>ð Why Choose Our Nail Technician Course? ð</p><p>ð¥ Expert Guidance: Learn from industry professionals who have years of experience and insider knowledge to share. Our instructors are dedicated to your success and will guide you through every step of your journey.</p><p>ð Creative Freedom: Unleash your imagination and explore endless possibilities in nail design. From classic manicures to intricate nail art, this course empowers you to express your creativity like never before.</p><p>ð¡ Comprehensive Curriculum: Dive deep into the fundamentals of nail care, hygiene, and safety protocols. Gain hands-on experience with the latest techniques, tools, and products used in the industry.</p><p>ð Flexible Learning: Whether you prefer to learn at your own pace or thrive in a classroom setting, our course offers flexible options to accommodate your schedule and learning style.</p><p>ð©âð Accreditation: Upon completion of the course, receive a recognized certification that validates your skills and enhances your credibility as a professional nail technician.</p><p> </p><p>Who is this for? ð¯</p><p>Our Nail Technician Course is perfect for anyone passionate about nails and beauty! Whether you're a beauty enthusiast looking to turn your hobby into a career, a salon professional seeking to expand your skill set, or a newcomer eager to enter the thriving beauty industry, this course is tailored to meet your needs. No prior experience is required - just a love for all things nails and a desire to learn and grow!</p><p> </p><p>Career Path ð</p><p>Embark on an exciting journey towards a rewarding career as a certified nail technician! With your newfound skills and certification in hand, the opportunities are endless. You could:</p><p>ð Work in a Salon: Join a reputable salon or spa and provide nail care services to clients, ranging from manicures and pedicures to nail enhancements and nail art.</p><p>ð¼ Start Your Own Business: Become your own boss and open your own nail salon or mobile nail service. Showcase your creativity and build a loyal clientele while enjoying the flexibility of entrepreneurship.</p><p>ð Freelance and Events: Offer your services as a freelance nail technician for weddings, special events, fashion shows, and photoshoots. Get the chance to work with celebrities and top brands, creating stunning nail looks that stand out.</p><p>ð¸ Social Media Influencer: Build your online presence and showcase your nail artistry on social media platforms like Instagram, YouTube, and TikTok. Gain a following, collaborate with brands, and monetize your passion for nails.</p><p> </p><p>Don't wait any longer to pursue your dreams of becoming a skilled and certified nail technician! Enroll in our Nail Technician Course today and take the first step towards a fulfilling career in the booming beauty industry. With expert guidance, comprehensive curriculum, and endless opportunities awaiting, the world of nail artistry is yours to conquer! ððð</p><p> </p><p>ð Nail Technician Course FAQ ð</p><ol><li><strong>What is a Nail Technician Course?</strong> A Nail Technician Course is a comprehensive training program designed to teach individuals the skills and knowledge necessary to become proficient in nail care, design, and enhancement techniques. The course covers various aspects of nail care, including manicures, pedicures, nail art, and nail enhancements, while also emphasizing hygiene, safety, and customer service principles.</li><li><strong>Who can enroll in a Nail Technician Course?</strong> Anyone with a passion for nails and beauty can enroll in a Nail Technician Course. Whether you're a beginner with no prior experience or a seasoned professional looking to enhance your skills, our course welcomes individuals from all backgrounds and skill levels.</li><li><strong>What will I learn in a Nail Technician Course?</strong> In a Nail Technician Course, you'll learn a wide range of skills and techniques, including nail shaping, cuticle care, polish application, nail art design, and various nail enhancement methods such as acrylics, gels, and dip powder. The curriculum also covers topics like sanitation, sterilization, safety protocols, client consultation, and business management basics.</li><li><strong>How long does it take to complete a Nail Technician Course?</strong> The duration of a Nail Technician Course can vary depending on the program format and the pace of the student. Some courses offer intensive training programs that can be completed in a matter of weeks, while others provide more flexible options that allow students to learn at their own pace over several months.</li><li><strong>Is certification provided upon completion of the course?</strong> Yes, most Nail Technician Courses provide certification upon successful completion of the program. This certification validates your skills and knowledge as a professional nail technician and may be required for employment or to start your own nail care business.</li><li><strong>What career opportunities are available after completing a Nail Technician Course?</strong> Upon completing a Nail Technician Course, graduates can pursue various career opportunities in the beauty industry. This includes working in salons, spas, nail bars, or as freelance nail technicians. Some may also choose to start their own nail salon or offer mobile nail services. Additionally, opportunities exist in fashion, entertainment, and media as a nail artist or influencer.</li><li><strong>Can I continue to advance my skills after completing the course?</strong> Absolutely! The beauty industry is constantly evolving, and there are always opportunities to continue learning and advancing your skills as a nail technician. Many professionals choose to attend advanced training workshops, participate in industry conferences, or pursue specialized certifications in areas such as nail artistry, nail technology, or nail product education. Continuous learning and staying updated with industry trends are key to success in this field.</li></ol><p>Whether you're a novice looking to start your journey in the nail industry or a seasoned professional seeking to expand your expertise, a Nail Technician Course offers the perfect opportunity to hone your skills, unleash your creativity, and embark on a fulfilling career path in the exciting world of nail artistry.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Nail Technician-converted</h4><div><div><ul><li><div>
<span></span><h5>
Module 1 Nail Technician-converted</h5></div><div>
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<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Nail Techniques Basic and Advance-converted</h4><div><div><ul><li><div>
<span></span><h5>
Module 2 Nail Techniques Basic and Advance-converted</h5></div><div>
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<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Nail Technician Career Option-converted</h4><div><div><ul><li><div>
<span></span><h5>
Module 3 Nail Technician Career Option-converted</h5></div><div>
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Module 4 Anatomy and Physiology Related to Nail Treatments</h4><div><div><ul><li><div>
<span></span><h5>
Module 4 Anatomy and Physiology Related to Nail Treatments</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Nail Technician

General Admission

<p>ð Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' ð</p><p>Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' ð</p><p> </p><p>ð Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.</p><p> </p><p><strong>ð ï¸ What You'll Learn:</strong></p><p>â <strong>Zendesk Essentials:</strong> Navigate through the platform effortlessly and maximize its core features.</p><p>â <strong>Ticket Management Mastery:</strong> Streamline your support workflow for quicker issue resolution.</p><p>â <strong>Automation Awesomeness:</strong> Implement time-saving automations for a more efficient support process.</p><p>â <strong>Reporting and Analytics:</strong> Extract valuable insights to enhance your support strategy.</p><p>â <strong>Integration Wizardry:</strong> Seamlessly integrate Zendesk with other tools for a unified support experience.</p><p> </p><p><strong>ð¼ Who Can Benefit:</strong></p><ul><li>Customer Support Representatives</li><li>Service Desk Managers</li><li>IT Professionals</li><li>Business Owners</li><li>Anyone committed to delivering exceptional customer experiences</li></ul><p> </p><p><strong>ð Course Highlights:</strong></p><p><strong>ð¥ Engaging Video Lessons:</strong> Learn at your own pace with expert-led video tutorials.</p><p><strong>ð Comprehensive Study Material:</strong> Access downloadable resources for offline learning.</p><p><strong>ð¬ Interactive Discussions:</strong> Connect with fellow learners and industry experts.</p><p><strong>ð§ Practical Assignments:</strong> Apply your knowledge in real-world scenarios.</p><p><strong>ð Certification of Completion:</strong> Showcase your expertise with our accredited certification.</p><p> </p><p>ð Why Choose Our Course:</p><ol><li><strong>Proven Expertise:</strong> Our instructors are Zendesk certified professionals with years of hands-on experience.</li><li><strong>Practical Focus:</strong> Learn skills you can apply immediately to enhance your customer support operations.</li><li><strong>Flexible Learning:</strong> Access the course anytime, anywhere, and on any device.</li></ol><p> </p><p>ð Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Basic</h4><div><div><ul><li><div>
<span></span><h5>
Overview</h5></div><div>
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<span></span><h5>
Pricing</h5></div><div>
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<span></span><h5>
Account Set Up</h5></div><div>
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E-Mail Set Up</h5></div><div>
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00:00													</span>
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<span></span><h5>
The Customers Experience with E-Mail Submission</h5></div><div>
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<span></span></div></li><li><div>
<span></span><h5>
Setting Up the Guide Center</h5></div><div>
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00:00													</span>
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<span></span><h5>
Customer Experience with the Guide Center</h5></div><div>
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00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Admin - Customer Settings</h5></div><div>
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00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding Agents - Agent Settings</h5></div><div>
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00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Ticket Settings</h5></div><div>
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00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Setting a Customer Schedule</h5></div><div>
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00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Admin - Account Settings - Part 1</h5></div><div>
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00:00													</span>
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<span></span><h5>
Admin - Account Settings - Part 2</h5></div><div>
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00:00													</span>
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<span></span><h5>
Admin - Business Rules - Automation</h5></div><div>
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Business Rules - Triggers</h5></div><div>
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Website Widget</h5></div><div>
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Admin Channels - E-Mail - Part 1</h5></div><div>
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Admin Channels - E-Mail - Part 2</h5></div><div>
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<span></span></div></li><li><div>
<span></span><h5>
Managing Ticket Views</h5></div><div>
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<span></span></div></li><li><div>
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Conclusion</h5></div><div>
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<span></span></div></li></ul></div></div></div><div><h4>
Advanced</h4><div><div><ul><li><div>
<span></span><h5>
Overview - Research</h5></div><div>
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<span></span></div></li><li><div>
<span></span><h5>
Social Media Channels</h5></div><div>
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<span></span></div></li><li><div>
<span></span><h5>
Enable Live Chat Channel</h5></div><div>
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<span></span></div></li><li><div>
<span></span><h5>
Ticket Forms</h5></div><div>
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<span></span></div></li><li><div>
<span></span><h5>
Ticket Fields</h5></div><div>
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<span></span></div></li><li><div>
<span></span><h5>
Managing the Ticket View</h5></div><div>
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<span></span></div></li><li><div>
<span></span><h5>
Adding Support Agents and Team Members</h5></div><div>
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Managing Help Participants</h5></div><div>
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Managing Applications -Autoresponders</h5></div><div>
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Adding Applications - Mailchimp</h5></div><div>
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Adding Applications - Webinars</h5></div><div>
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Extending Applications - Zapier</h5></div><div>
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Extending Applications - Zoom</h5></div><div>
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<span></span><h5>
Extending Applications - Stripe</h5></div><div>
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<span></span><h5>
Extending Applications - PayPal</h5></div><div>
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<span></span><h5>
Live Example - Editing Settings</h5></div><div>
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<span></span></div></li><li><div>
<span></span><h5>
Extending Applications - Zoom</h5></div><div>
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<span></span></div></li><li><div>
<span></span><h5>
Live Example - Customer Experience</h5></div><div>
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<span></span><h5>
Live Example - Extending Applications</h5></div><div>
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<span></span></div></li><li><div>
<span></span><h5>
Conclusion</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Optimizing Customer Assistance through Zendesk Excellence

<p><strong>ð Unlock the Secrets to Success with 'Food Delivery Business in USA' Course! ð</strong></p><p>Are you ready to tap into the booming food delivery market in the USA? ð With our comprehensive 'Food Delivery Business in USA' course, you can learn everything you need to know to launch and grow a successful food delivery venture. Whether you're a seasoned entrepreneur or a budding business owner, this course will equip you with the skills and knowledge to thrive in the competitive world of food delivery. ð</p><p> </p><p><strong>Why Choose 'Food Delivery Business in USA' Course?</strong></p><p>In today's fast-paced world, the food delivery industry continues to soar, presenting lucrative opportunities for aspiring business owners. ð However, navigating the complexities of launching and managing a food delivery business requires more than just passion-it demands expertise and strategic know-how. That's where our course comes in! Here's why you should enroll today:</p><ol><li><strong>Expert Guidance</strong>: Learn from industry experts who have hands-on experience in the food delivery landscape. Our instructors will share invaluable insights and proven strategies to help you succeed.</li><li><strong>Comprehensive Curriculum</strong>: From market analysis and customer acquisition to logistics and technology, our course covers all aspects of running a successful food delivery business in the USA. You'll gain a deep understanding of the industry landscape and learn how to leverage emerging trends to your advantage.</li><li><strong>Practical Skills Development</strong>: Through real-world case studies and interactive exercises, you'll develop practical skills that you can immediately apply to your own business venture. Whether it's optimizing delivery routes or implementing effective marketing campaigns, you'll be equipped with the tools you need to succeed.</li><li><strong>Networking Opportunities</strong>: Connect with like-minded entrepreneurs and industry professionals through our exclusive networking events and online community. Build valuable relationships and gain insights from peers who are also navigating the world of food delivery.</li><li><strong>Flexible Learning</strong>: Our course is designed to accommodate your busy schedule. With online lectures and self-paced modules, you can learn at your own pace and access course materials from anywhere, at any time.</li></ol><p> </p><p><strong>Who is this for?</strong></p><p>Our 'Food Delivery Business in USA' course is perfect for:</p><ul><li>Entrepreneurs looking to capitalize on the growing demand for food delivery services.</li><li>Restaurant owners seeking to expand their reach and increase revenue through delivery.</li><li>Professionals interested in launching their own food delivery startup or joining an existing venture.</li><li>Students and aspiring business owners eager to explore new opportunities in the food industry.</li></ul><p>No matter your background or experience level, if you're passionate about food and entrepreneurship, this course is for you!</p><p> </p><p><strong>Career Path</strong></p><p>Upon completing our 'Food Delivery Business in USA' course, you'll be well-positioned to pursue various career opportunities in the food delivery industry, including:</p><ol><li><strong>Entrepreneurship</strong>: Launch your own food delivery startup and carve out a niche in the market. With the skills and knowledge gained from our course, you'll have the foundation you need to build a successful business from the ground up.</li><li><strong>Management</strong>: Join an existing food delivery company in a managerial role, overseeing operations, logistics, and customer service. Your expertise will be invaluable in ensuring smooth and efficient delivery operations.</li><li><strong>Consulting</strong>: Share your insights and expertise with others by offering consulting services to restaurants and food delivery startups. Help them optimize their operations, increase efficiency, and drive growth in the competitive food delivery landscape.</li><li><strong>Technology and Innovation</strong>: Explore opportunities in food delivery technology and innovation, leveraging your knowledge to develop cutting-edge solutions that enhance the delivery experience for both businesses and consumers.</li></ol><p> </p><p><strong>FAQ</strong></p><p><strong>Q: Is prior experience in the food industry required to enroll in the course?</strong> A: While prior experience can be beneficial, it is not required. Our course is designed to cater to individuals with diverse backgrounds and skill levels, providing comprehensive training and guidance to help you succeed in the food delivery business.</p><p><strong>Q: How long does it take to complete the course?</strong> A: The duration of the course varies depending on your pace and schedule. On average, most students complete the course within a few weeks, but you have the flexibility to learn at your own speed.</p><p><strong>Q: Will I receive a certificate upon completion of the course?</strong> A: Yes, upon successfully completing all course requirements, you will receive a certificate of completion, which you can showcase to potential employers or clients as a testament to your expertise in food delivery business in the USA.</p><p><strong>Q: Is the course content updated regularly to reflect changes in the industry?</strong> A: Yes, we are committed to providing up-to-date and relevant content that reflects the latest trends, developments, and best practices in the food delivery industry. Our team regularly reviews and updates course materials to ensure that you receive the most current information.</p><p><strong>Q: Can I access course materials after completing the course?</strong> A: Yes, you will have lifetime access to course materials, allowing you to revisit and review key concepts and strategies whenever needed. Additionally, you'll have access to our online community and resources to support your ongoing learning and professional development.</p><p> </p><p>Don't miss out on this opportunity to transform your passion for food and entrepreneurship into a thriving business venture. Enroll in our 'Food Delivery Business in USA' course today and take the first step towards building a successful and rewarding career in the dynamic world of food delivery! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Food Delivery Service in the USA.</h4><div><div><ul><li><div>
<span></span><h5>
Food Delivery Service in the USA.</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Regulations and Platform Development.</h4><div><div><ul><li><div>
<span></span><h5>
Regulations and Platform Development.</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Restaurant Partner and Customer Engagement.</h4><div><div><ul><li><div>
<span></span><h5>
Restaurant Partner and Customer Engagement.</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Quality Control and Sustainability.</h4><div><div><ul><li><div>
<span></span><h5>
Quality Control and Sustainability.</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Data Analytics and Marketing.</h4><div><div><ul><li><div>
<span></span><h5>
Data Analytics and Marketing.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Food Delivery Business in USA

<div><div><div><div><div><div><div><div><div><div><div><div><p>ð Unlock Your Potential with Safe Handling of Medicines Level 2 Course! ð</p><p>Are you ready to take your career in healthcare to the next level? Look no further! Our comprehensive Safe Handling of Medicines Level 2 course is designed to equip you with the essential knowledge and skills needed to ensure the safe and effective handling of medications in various healthcare settings. Whether you're just starting out in your healthcare career or looking to enhance your existing skills, this course is your gateway to success!</p><p> </p><p>ð Why Choose Safe Handling of Medicines Level 2 Course?</p><ol><li><strong>Safety First</strong>: In the healthcare sector, the safe handling of medicines is of paramount importance. Our course provides you with a thorough understanding of best practices and guidelines to minimize risks associated with medication handling, ensuring the safety of both patients and healthcare professionals.</li><li><strong>Legal Compliance</strong>: Stay up-to-date with the latest regulations and legislation governing the handling of medicines. Our course covers key legal requirements, empowering you to work confidently within the boundaries of the law.</li><li><strong>Enhanced Skills</strong>: Gain practical skills and techniques necessary for the safe administration, storage, and disposal of medications. From proper dosage calculations to understanding medication labels, you'll develop a comprehensive skill set that's highly valued in the healthcare industry.</li><li><strong>Professional Development</strong>: Stand out from the crowd and boost your professional credentials with a recognized qualification in safe handling of medicines. Our Level 2 certification demonstrates your commitment to excellence and dedication to delivering high-quality patient care.</li><li><strong>Career Advancement</strong>: Whether you're aiming for a promotion or seeking new job opportunities, completing our Safe Handling of Medicines Level 2 course can open doors to a wide range of career prospects within healthcare institutions, pharmacies, nursing homes, and more.</li></ol><p> </p><p>ð©âï¸ Who is this for? ð¨âï¸</p><ul><li>Aspiring Healthcare Professionals: Nurses, care assistants, pharmacists, and pharmacy technicians looking to expand their knowledge and skills in medication management.</li><li>Current Healthcare Workers: Individuals already working in healthcare settings who want to refresh their understanding of safe medication practices and stay compliant with industry standards.</li><li>Healthcare Students: Students pursuing degrees or certifications in healthcare-related fields who want to gain a competitive edge in the job market.</li></ul><p> </p><p>ð Career Path ð¤ï¸</p><p>Completing the Safe Handling of Medicines Level 2 course can pave the way for exciting career opportunities, including:</p><ol><li><strong>Medication Technician</strong>: Assist pharmacists with medication dispensing and administration in hospitals, clinics, or long-term care facilities.</li><li><strong>Nurse</strong>: Work in various healthcare settings, administering medications and providing patient education on safe medication use.</li><li><strong>Pharmacy Assistant</strong>: Support pharmacists in dispensing prescriptions, managing inventory, and providing customer service in retail or hospital pharmacies.</li><li><strong>Healthcare Assistant</strong>: Help patients with medication management, ensuring they take their medications safely and as prescribed.</li><li><strong>Care Coordinator</strong>: Coordinate medication schedules and assist with medication management for patients receiving home care services.</li></ol><p>Don't miss out on this opportunity to take your career to new heights! Enroll in our Safe Handling of Medicines Level 2 course today and unlock a world of possibilities in the healthcare industry. Start your journey towards success now!</p><p>ð</p></div></div></div><div><div><p><strong>FAQs</strong></p><p><strong>1. What is the duration of the Safe Handling of Medicines Level 2 course?</strong></p><p>The duration of the course can vary depending on the learning format and the institution offering it. Typically, it ranges from a few weeks to several months. Some courses may offer flexible scheduling options to accommodate students' diverse needs.</p><p><strong>2. Is there an exam at the end of the course?</strong></p><p>Yes, most Safe Handling of Medicines Level 2 courses include an assessment component to evaluate students' understanding of the material covered. This assessment may take the form of written exams, practical demonstrations, or a combination of both.</p><p><strong>3. Can I take the course online?</strong></p><p>Many institutions offer Safe Handling of Medicines Level 2 courses in an online format, allowing students to study at their own pace and from the comfort of their own home. Online courses often include interactive modules, multimedia resources, and virtual simulations to enhance the learning experience.</p><p><strong>4. Will I receive a certificate upon completion of the course?</strong></p><p>Yes, successful completion of the Safe Handling of Medicines Level 2 course typically results in the awarding of a certificate or qualification recognized by relevant industry bodies and employers. This certificate serves as formal documentation of your proficiency in safe medication handling practices.</p><p><strong>5. Are there any prerequisites for enrolling in the course?</strong></p><p>While specific prerequisites may vary depending on the institution, most Safe Handling of Medicines Level 2 courses are open to individuals with a basic understanding of healthcare concepts and terminology. Some courses may require students to have completed a Level 1 course or have relevant work experience in the healthcare field.</p><p><strong>6. How will this course benefit my career?</strong></p><p>Completing the Safe Handling of Medicines Level 2 course can enhance your career prospects in the healthcare industry by providing you with the knowledge and skills needed to ensure the safe and effective handling of medications. This qualification can open doors to a wide range of job opportunities in hospitals, clinics, pharmacies, and other healthcare settings.</p><p><strong>7. Is financial aid available for this course?</strong></p><p>Many institutions offer financial aid options, such as scholarships, grants, or tuition assistance programs, to help students cover the cost of their education. Additionally, some employers may offer reimbursement or sponsorship opportunities for employees seeking to further their education in relevant fields such as healthcare. It's recommended to inquire with the institution or employer about available financial aid options.</p><div></div><div></div></div></div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ The Importance of Safe Handling of Medicines</h4><div><div><ul><li><div>
<span></span><h5>
The Importance of Safe Handling of Medicines</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Proper Handling and Storage of Medications</h4><div><div><ul><li><div>
<span></span><h5>
Proper Handling and Storage of Medications</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ Medication Reconciliation and Administratioin Records</h4><div><div><ul><li><div>
<span></span><h5>
Medication Reconciliation and Administratioin Records</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Patient Education and Adverse Drug Reaction</h4><div><div><ul><li><div>
<span></span><h5>
Patient Education and Adverse Drug Reaction</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Medicine Disposal</h4><div><div><ul><li><div>
<span></span><h5>
Medicine Disposal</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Safe Handling of Medicines Level 2

<p>ð <strong>Unlock Your Leadership Potential with the Duty Manager Course!</strong> ð</p><p>Are you ready to step into a role of responsibility and leadership? Do you aspire to manage teams efficiently while ensuring seamless operations? Look no further than our comprehensive <strong>Duty Manager</strong> course! Designed to equip you with the essential skills and knowledge needed to excel in managerial roles, this course is your gateway to a successful career in various industries.</p><p> </p><p>ð <strong>Benefits of Taking the Duty Manager Course:</strong></p><ol><li><strong>Leadership Mastery:</strong> Learn the art of effective leadership, including communication, decision-making, and team motivation. Develop the confidence to lead by example and inspire your team to achieve greatness.</li><li><strong>Operational Excellence:</strong> Gain insights into streamlining operations, optimizing resources, and maintaining high standards of service delivery. Discover techniques to enhance productivity while ensuring customer satisfaction.</li><li><strong>Crisis Management Skills:</strong> Acquire the ability to handle unexpected challenges and crises with grace and efficiency. Learn proven strategies to mitigate risks, solve problems, and maintain business continuity even in the most demanding situations.</li><li><strong>Strategic Thinking:</strong> Develop strategic thinking abilities to analyze situations, identify opportunities, and make informed decisions that drive organizational success. Master the art of long-term planning and execution to achieve sustainable growth.</li><li><strong>Industry-Relevant Knowledge:</strong> Stay ahead of the curve with up-to-date industry insights and best practices. Our course content is meticulously curated to address the specific needs and challenges faced by duty managers across various sectors.</li><li><strong>Networking Opportunities:</strong> Connect with fellow professionals and industry experts through our interactive learning platform. Build valuable relationships that can open doors to exciting career opportunities and collaborations.</li></ol><p> </p><p>ð¯ <strong>Who is this for?</strong></p><ul><li><strong>Aspiring Managers:</strong> Individuals who aspire to step into managerial roles and lead teams to success.</li><li><strong>Current Managers:</strong> Experienced managers looking to enhance their leadership skills and stay updated with the latest industry trends.</li><li><strong>Hospitality Professionals:</strong> Frontline staff, supervisors, and managers in the hospitality industry seeking to advance their careers and excel in duty management roles.</li><li><strong>Retail Managers:</strong> Retail professionals aiming to elevate their managerial capabilities and effectively oversee store operations.</li><li><strong>Facility Managers:</strong> Those responsible for managing facilities, such as office buildings, shopping centers, or recreational facilities, who want to enhance their managerial skills.</li><li><strong>Event Managers:</strong> Professionals involved in planning and executing events who wish to improve their ability to manage teams and resources effectively.</li><li><strong>Anyone Seeking Career Growth:</strong> Individuals from diverse backgrounds who recognize the value of strong leadership skills and wish to accelerate their career growth.</li></ul><p> </p><p>â­ <strong>Career Path:</strong></p><p>Upon completion of the Duty Manager course, you'll be equipped with the skills and knowledge to pursue various exciting career opportunities, including:</p><ul><li><strong>Duty Manager:</strong> Lead teams and oversee operations in industries such as hospitality, retail, facilities management, and events.</li><li><strong>Operations Manager:</strong> Manage day-to-day operations, optimize resources, and ensure efficiency across different sectors.</li><li><strong>Team Leader:</strong> Inspire and motivate teams to achieve goals and deliver exceptional results.</li><li><strong>Department Manager:</strong> Take charge of specific departments within organizations and drive performance and profitability.</li><li><strong>General Manager:</strong> Progress to higher-level management positions, overseeing entire business operations and strategic planning.</li></ul><p> </p><p>Invest in your future success today with our Duty Manager course and embark on a journey towards a fulfilling and rewarding career in leadership and management. Enroll now and unlock your potential to lead with confidence and competence! ð</p><p> </p><p><strong>FAQ (Frequently Asked Questions) - Duty Manager Course</strong></p><p><strong>Q1: What is a Duty Manager?</strong></p><p>A Duty Manager is a professional responsible for overseeing the operations of a business or organization during specific shifts or periods. They ensure that all tasks are completed efficiently, supervise staff members, handle customer inquiries or issues, and address any emergencies that may arise. Duty Managers often have a broad range of responsibilities and play a crucial role in maintaining the smooth operation of the establishment.</p><p><strong>Q2: What does a Duty Manager course entail?</strong></p><p>A Duty Manager course typically covers a variety of topics essential for individuals aspiring to work in managerial roles within various industries. These topics may include leadership skills development, conflict resolution, effective communication strategies, team management, customer service techniques, emergency response protocols, and organizational procedures. The course aims to equip participants with the knowledge and skills necessary to excel in a managerial position.</p><p><strong>Q3: Who can benefit from taking a Duty Manager course?</strong></p><p>Individuals from diverse professional backgrounds can benefit from enrolling in a Duty Manager course. Whether you are already working in a managerial role and seeking to enhance your skills or looking to transition into a managerial position, this course can provide valuable insights and knowledge. It is suitable for supervisors, team leaders, hospitality professionals, retail managers, administrative staff, and anyone interested in advancing their career in management.</p><p><strong>Q4: What are the career prospects after completing a Duty Manager course?</strong></p><p>Completing a Duty Manager course can significantly enhance your career prospects in various industries. With the acquired skills and knowledge, individuals can pursue opportunities such as Duty Manager roles in hotels, restaurants, retail stores, event venues, hospitals, airports, and other establishments requiring managerial oversight. Additionally, the leadership and management skills developed during the course can open doors to higher-level management positions in the future.</p><p><strong>Q5: Is prior experience required to enroll in a Duty Manager course?</strong></p><p>While prior experience in a managerial or supervisory role may be beneficial, it is not always necessary to enroll in a Duty Manager course. These courses are designed to cater to individuals at different stages of their careers, from beginners to seasoned professionals. Whether you are looking to enter the field of management or enhance your existing skills, a Duty Manager course can provide valuable insights and practical knowledge to help you succeed in your career aspirations.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Financial Management for Duty Managers</h4><div><div><ul><li><div>
<span></span><h5>
Financial Management for Duty Managers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Leadership and Team Management</h4><div><div><ul><li><div>
<span></span><h5>
Leadership and Team Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Conflict Resolution and Problem Solving</h4><div><div><ul><li><div>
<span></span><h5>
Conflict Resolution and Problem Solving</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Essential Skills for Duty Managers</h4><div><div><ul><li><div>
<span></span><h5>
Essential Skills for Duty Managers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Communication Skills for Duty Managers</h4><div><div><ul><li><div>
<span></span><h5>
Communication Skills for Duty Managers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Duty Manager

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p><p><strong>Train drivers </strong>in the UK <strong>earn higher</strong> than other related sectors because they have a very strong Trade Union that fights vigorously and effectively for their pay and conditions. Trainee drivers <strong>start</strong> with a <strong>salary </strong>of<strong> £24,024, </strong> rising to<strong> £39,372 after the training period</strong>, while <strong>experienced </strong>drivers earn <strong>£50,451</strong>.<br /><br />With the<strong> British </strong>Rail Network being the <strong>fifth most used</strong> globally, the popularity is never dying. And to keep the tarings running, <strong>skilled train drivers</strong> are <strong>always in demand</strong>. So, enrol in our comprehensive Trainee Train Driver bundle and learn the fundamentals of becoming a Train Driver.</p><p>Along with this course, you will get <strong>10 premium courses, an original </strong><strong>Hardcopy</strong>, <strong>11 PDF Certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Trainee Train Driver Course Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>Trainee Train Driver Course</li><li><strong>Course 02: </strong>Car Maintenance Level 3</li><li><strong>Course 03: </strong>Driver Safety Awareness Certificate</li><li><strong>Course 04: </strong>Driving Theory Test Preparation</li><li><strong>Course 05: </strong>Hybrid Vehicle Expert Training</li><li><strong>Course 06: </strong>Transport Manager Complete Training Level 4</li><li><strong>Course 07: </strong>Healthy Fitness<strong><br /></strong></li><li><strong>Course 08: </strong>Attention Management</li><li><strong>Course 09: </strong>First Aid Training</li><li><strong>Course 10: </strong>Effective Communication Skills Diploma</li><li><strong>Course 11: </strong>Time Management</li></ul><p>So, enrol now to advance your career!</p><p><strong>Benefits you'll get choosing Apex Learning for this Trainee Train Driver Course:</strong></p><ul><li>Pay once and get lifetime access to 11 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p>Curriculum of <strong>the Bundle </strong></p><p><strong>Course 01: Trainee Train Driver Course</strong></p><ul><li>Introduction to Trainee Train Driving</li><li>Train Driver Licences and Certificates: Key Facts</li><li>Required Skills and Attitudes</li><li>Application Form Success</li><li>Psychometric Test</li><li>References, Medical Assessment and Training</li></ul><p>And Much More.....</p><p><strong>Course 02: Vehicle Routing Problem with Spreadsheet</strong></p><ul><li>Introduction</li><li>VRP Variants</li><li>Conclusion</li><li>Assignment</li></ul><p><strong>Course 03: Car Maintenance Level 3</strong></p><p>Module 1</p><ul><li>Chapter 1: Safety Rules &amp; Introduction to Tools</li><li>Chapter 2: General Maintenance</li><li>Chapter 3: Dashboard Indicator Lights</li><li>Chapter 4: Tires</li><li>Chapter 5: Internal Combustion Engines &amp; Engine Oil</li><li>Chapter 6: The Cooling System</li></ul><p>Module 2</p><ul><li>Chapter 7: The Fuel System</li><li>Chapter 8: The Electrical System</li><li>Chapter 9: The Drive Train</li><li>Chapter 10: Brakes</li><li>Chapter 11: The Auto Repair Industry</li></ul><p><strong>Course 04: Driver Safety Awareness Certificate</strong></p><ul><li>Introduction to Safe Driving</li><li>Reading the Signals and Marks on the Road</li><li>Pre-Journey Safety Check</li><li>Safe Driving Tactics for Driving in the UK</li><li>Driving in Poor Condition</li><li>Driving and Human Health</li><li>In the Events of Accidents and Breakdowns</li><li>Laws and Policies Involving Road Safety</li></ul><p><strong>Course 05: Driving Theory Test Preparation</strong></p><ul><li>Driving Test</li><li>Rules For Pedestrians and Users of Powered Wheelchairs and Mobility Scooters</li><li>Driving in Adverse Weather Conditions</li><li>Signs, Signals and Road Markings</li><li>Maintenance, Breakdowns and Other Incidents</li><li>Using the Road and Parking</li><li>DSA Practical Driving Test</li><li>Preparation for the Test</li><li>Day of the Test</li><li>Your Test Result</li><li>Things to Remember</li><li>Sample Theory Test Questions</li></ul><p>And Much More.....</p><p><strong>Course 06: Transport Manager Complete Training Level 4</strong></p><ul><li>Transport Management</li><li>SAP Transportation Management</li></ul><p><strong>Course 07: Healthy Fitness<br /></strong></p><ul><li>Section 01: 7 Day Work Program</li><li>Section 02: Bodybuilding Tips</li><li>Section 03: HIT</li><li>Section 04: Hypertrophy</li><li>Section 05: Joint Health 101</li><li>Section 06: Workout</li></ul><p><strong>Course 08: Attention Management</strong></p><ul><li>Getting Started</li><li>Introduction to Attention Management</li><li>Types of Attention</li><li>Strategies for Goal Setting</li><li>Meditation</li><li>Training Your Attention</li><li>Attention Zones Model</li><li>SMART Goals</li><li>Keeping Yourself Focused</li><li>Procrastination</li><li>Prioritizing Your Time</li><li>Wrapping Up</li></ul><p><strong>Course 09: First Aid Training</strong></p><ul><li>Introduction to Workplace First Aid</li><li>Legal Framework for Workplace First Aid</li><li>Incident Management at Work</li><li>Primary Survey</li><li>Secondary Survey</li><li>Basic First-Aid Techniques</li><li>Dealing with Minor Injuries at the Workplace</li><li>Secondary Illness Loss of Responsiveness and CPR</li><li>Secondary Illness Breathing Problems</li><li>Secondary Illnesses and Injuries</li><li>Dealing With Fractures and Dislocations</li><li>Call for an Emergency</li></ul><p><strong>Course 10: Effective Communication Skills Diploma</strong></p><ul><li>Business Communication</li><li>Verbal and Non-verbal Communication</li><li>Written Communication</li><li>Electronic Communication</li><li>Communicating with Graphic</li><li>Effectively Working for Your Boss</li></ul><p><strong>Course 11: Time Management</strong></p><ul><li>Identifying Goals</li><li>Effective Energy Distribution</li><li>Working with Your Personal Style</li><li>Building Your Toolbox</li><li>Establishing Your Action Plan</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this <strong>Trainee Train Driver Course </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our <strong>Trainee Train Driver Course </strong>is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G.</p><p>There is no time limit for completing this course; it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Train Driver - £24-50k/year.</li><li>Train Conductor - £20-30k/year.</li><li>Rail Operations Manager - £30-50k/year.</li><li>Rail Track Maintenance Worker - £18-25k/year.</li><li>Rail Signaller - £20-35k/year.</li><li>Rail Customer Service Assistant - £18-25k/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Certificate of completion is included in course price</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Trainee Train Driver</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Train Driver

Certificate in Emergency Response Ambulance Driving (CERAD)

Driving Instructor

Rail Training

Practical Driving

Trainers Course

Trainee Train Driver Course

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This Sports Agent will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Sports Agent will help you keep ahead of the pack.</p> <p>The Sports Agent incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Sports Agent will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Sports Agent, you can equip yourself with the essentials to keep you afloat in the competition.</p> <p>Along with this course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts.</p> <p><strong>This Sports Agent Bundle Consists of the following Premium courses: </strong> </p> <ul> <li><strong>Course 01: </strong>Football/Sports Agent</li><li><strong>Course 02: </strong>English Law and Legal System Level 3</li><li><strong>Course 03: </strong>Law and Contracts - Level 2</li><li><strong>Course 04: </strong>Level 3- Public Relation Course</li><li><strong>Course 05: </strong>Stakeholder Management</li><li><strong>Course 06: </strong>Facilities Management Level 3</li><li><strong>Course 07: </strong>Business Management Advanced Diploma</li><li><strong>Course 08: </strong>Investment</li><li><strong>Course 09: </strong>Basic Business Finance</li><li><strong>Course 10: </strong>Level 3 Tax Accounting</li><li><strong>Course 11: </strong>Effective Communication Skills Diploma</li></ul> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Course:</strong></p> <ul> <li>Pay once and get lifetime access to 11 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p><strong>Curriculum</strong></p> <p><strong>Course 01: Football/Sports Agent</strong></p> <ul> <li>Introduction to Sports Agent Industry</li><li>Duties and Functions of Sports Agent</li><li>Characteristics, Types and Socio-Economic Aspects of Sports Agents</li><li>Sports Agency Model and Regulations</li><li>Representative Bodies and Brand Building</li><li>Networking, Sponsorship and Required Skills</li><li>Becoming a Sports Agent</li></ul> <p><strong>Course 02: English Law and Legal System Level 3</strong></p> <ul> <li>The Legal Workplace and Professionals</li><li>Law and Legal Systems</li><li>Contract Law &amp; Business Law</li><li>Human Rights Law</li><li>Employment Law</li><li>Property Law</li><li>Mortgage Law</li><li>Wills, Probate &amp; Estate Law</li><li>Criminal Law</li><li>Other Common Laws &amp; Legal Matters</li></ul> <p><strong>Course 03: Law and Contracts - Level 2</strong></p> <ul> <li>Introduction to UK Laws</li><li>Ministry of Justice</li><li>Agreements and Contractual Intention</li><li>Considerations and Capacities of Contact Laws</li><li>Terms within a Contract</li><li>Misinterpretations and Mistakes</li><li>Consumer Protection</li><li>Privity of Contract</li><li>Insurance Contract Laws</li><li>Contracts for Employees</li><li>Considerations in International Trade Contracts</li><li>Laws and Regulations for International Trade</li><li>Remedies for Any Contract Breach</li></ul> <p><strong>Course 04: Level 3- Public Relation Course</strong></p> <ul> <li>Introduction to Public Relations</li><li>Concepts of Public Relations</li><li>Management and Organisation of Public Relations</li><li>Public Relations Tactics and Research</li><li>Major Fields of Public Relations Practice Part I</li><li>Major Fields of Public Relations Practice Part II</li><li>Social Media and PR</li><li>Crisis management</li><li>Ethics &amp; Professionalism in Public Relations</li></ul> <p><strong>Course 05: Stakeholder Management</strong></p> <ul> <li>Introducing Stakeholder Management</li><li>Stakeholder Theories</li><li>Stakeholder Mapping</li><li>Building Strong Business Relationships With Stakeholders</li><li>Stakeholder Engagement</li><li>Stakeholder Engagement Through Effective Communication</li><li>Monitoring and Evaluating the Engagement</li><li>Managing Stakeholder Conflict</li></ul> <p><strong>Course 06: Facilities Management Level 3</strong></p> <ul> <li>Module 01: Introduction to Facility Management</li><li>Module 02: Space Management</li><li>Module 03: Managing Workplace Services</li><li>Module 04: Human Resource and Contract Management</li><li>Module 05: Lease Purchase and Vendor Management</li><li>Module 06: Health and Safety at Work</li><li>Module 07: Sustainable Facility Management</li><li>Module 08: Maintenance and Repairs</li><li>Module 09: Project Management</li><li>Module 10: Business Development and Succession Planning</li></ul> <p><strong>Course 07: Business Management Advanced Diploma</strong></p> <ul> <li>Introduction to Business Management</li><li>Operations Management</li><li>Introduction to Business Analysis</li><li>Strategic Analysis and Product Scope</li><li>Project Management</li><li>Business Development and Succession Planning</li><li>Business Process Management</li><li>Planning &amp; Forecasting Operations</li><li>Performance Management</li><li>Management of Cash and Credit</li><li>Managing Risk and Recovery</li><li>Quality Management</li><li>Communication Skills</li><li>Business Environment</li><li>Organisational Skills</li><li>Negotiation Techniques</li><li>Human Resource Management</li><li>Motivation and Counselling</li><li>Customer Service</li><li>Time Management</li><li>Conflict Management</li></ul> <p><strong>Course 08: Investment</strong></p> <ul> <li>Introduction to Investment</li><li>Types and Techniques of Investment</li><li>Key Concepts in Investment</li><li>Understanding the Finance</li><li>Investing in Bond Market</li><li>Investing in Stock Market</li><li>Risk and Portfolio Management</li></ul> <p><strong>Course 09: Basic Business Finance</strong></p> <ul> <li>What is Business Finance?</li><li>Why Businesses Fail</li><li>The Principles of Business Finance Part 1</li><li>The Principles of Business Finance Part 2</li><li>The Balance Sheet</li><li>The Income Statement</li><li>The Cashflow Statement</li><li>A Business Finance Exercise</li><li>Financial Performance Indicators</li><li>Investment Analysis</li><li>Investment Analysis Exercise</li><li>Key Learning Points in Business Finance</li></ul> <p><strong>Course 10: Level 3 Tax Accounting</strong></p> <ul> <li>Tax System and Administration in the UK</li><li>Tax on Individuals</li><li>National Insurance</li><li>How to Submit a Self-Assessment Tax Return</li><li>Fundamentals of Income Tax</li><li>Advanced Income Tax</li><li>Payee, Payroll and Wages</li><li>Capital Gain Tax</li><li>Value Added Tax</li><li>Import and Export</li><li>Corporation Tax</li><li>Inheritance Tax</li><li>Double Entry Accounting</li><li>Management Accounting and Financial Analysis</li><li>Career as a Tax Accountant in the UK</li></ul> <p><strong>Course 11: Effective Communication Skills Diploma</strong></p> <ul> <li>Business Communication</li><li>Verbal and Non-verbal Communication</li><li>Written Communication</li><li>Electronic Communication</li><li>Communicating with Graphic</li><li>Effectively Working for Your Boss</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this Sports Agent bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our Sports Agent is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course; it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having this various expertise will increase the value of your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Football/Sports Agent</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Sports Agent Diploma - CPD Certified

<p>Give a compliment to your career and take it to the next level. This<strong> High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT bundle will help you stay ahead of the pack.</p> <p>Throughout the High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p> <p>Along with this High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT course, you will get <strong>10 premium courses, an original </strong><strong>hardcopy</strong>, <strong> 11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p> <p><strong>This High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong> </strong><strong>Course 01: </strong>Sales and Marketing Skills Level 3</li><li><strong> </strong><strong>Course 02: </strong>Digital Marketing</li><li><strong> </strong><strong>Course 03: </strong>Digital Marketing - Growth Hacking Techniques</li><li><strong> </strong><strong>Course 04: </strong>Social Media Strategist Training</li><li><strong> </strong><strong>Course 05: </strong>Disruptive Innovation for Business</li><li><strong> </strong><strong>Course 06:</strong> Customer Relationship Management<strong><br /></strong></li><li><strong> </strong><strong>Course 07: </strong>Influencing and Negotiating</li><li><strong> </strong><strong>Course 08: </strong>Project Management Course</li><li><strong> </strong><strong>Course 09: </strong>Project Management Skills for Manager</li><li><strong> </strong><strong>Course 10: </strong>Functional Skills IT</li><li><strong> </strong><strong>Course 11: </strong>Time Management</li></ul> <p>Enrol now in High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT to advance your career, and use the premium study materials from Apex Learning.</p> <p><strong>Certificate:</strong></p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.</p> <p><strong>Curriculum of Bundle</strong></p> <p><strong> Course 01: Sales and Marketing Skills Level 3</strong></p> <ul> <li>Module One - Getting Started</li><li>Module Two - Understanding the Talk</li><li>Module Three - Getting Prepared to Make the Call</li><li>Module Four - Creative Openings</li><li>Module Five - Making Your Pitch</li><li>Module Six - Handling Objections</li><li>Module Seven - Sealing the Deal</li><li>Module Eight - Following Up</li><li>Module Nine - Setting Goals</li><li>Module Ten - Managing Your Data</li><li>Module Eleven - Using a Prospect Board</li><li>Module Twelve - Wrapping Up</li></ul> <p><strong> Course 02: Digital Marketing</strong></p> <ul> <li>Section 1: Introduction</li><li>Section 2: How to Apply the Internet Marketing Process</li><li>Section 3: The Internet Marketing Strategies That Will Increase Your Sales</li><li>Section 4: Creating an Internet Marketing Strategy for Your Business</li><li>Section 5: Structuring and Auditing of Website</li></ul> <p><strong> Course 03: Digital Marketing - Growth Hacking Techniques</strong></p> <ul> <li>Module 01: Fundamentals of Digital Marketing</li><li>Module 02: Growth Hacking</li><li>Module 03: Customer Journey</li><li>Module 04: Content Marketing</li><li>Module 05: SEO</li><li>Module 06: E-Mail Marketing</li><li>Module 07: Facebook Marketing</li><li>Module 08: Instagram Marketing</li><li>Module 09: Twitter Marketing</li><li>Module 10: Youtube Marketing</li><li>Module 11: Mobile Marketing</li></ul> <p><strong> Course 04: Social Media Strategist Training</strong></p> <ul> <li>The Rise of Social Media</li><li>Conducting Market Analysis</li><li>Auditing Social Media</li><li>Setting Goals and Selecting Platforms</li><li>Creating the Social Media Policy</li><li>Integrating Marketing Strategies</li><li>Developing Effective Content</li><li>Understanding the Popular Platforms</li><li>Launching Successful Campaigns</li><li>Managing the Community</li><li>Providing Customer Service</li><li>Measuring, Analyzing and Reporting</li><li>The Social Media Strategist Career</li></ul> <p><strong> Course 05: Disruptive Innovation for Business</strong></p> <ul> <li>Module 01: Introduction Disruptive Innovations for Business</li><li>Module 02: The Three Key Difficulties</li><li>Module 03: Six Insight on How to grow Disruptive Innovations next to core</li></ul> <p><strong> Course 06: Customer Relationship Management<br /></strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong> Course 07: Influencing and Negotiating</strong></p> <p><strong>Unit 01: Influencing</strong></p> <ul> <li>Influencing</li><li>Influencing is about helping others understand</li><li>Your Personality affects how you influence others</li><li>Influence by Listening</li><li>Exercise: Your Influencing Inventory</li></ul> <p><strong>Unit 02: Negotiating</strong></p> <ul> <li>What is Negotiation?</li><li>The Drivers of Success in Negotiation</li><li>Information and Power in Negotiation</li><li>Exercise: Prepare to Negotiate</li><li>Successful Negotiation</li><li>The Importance of Rapport</li><li>Questions in Negotiation</li><li>Reducing Stress in Negotiation</li><li>Exercise: Examine your Trust Profile</li><li>Bringing the Negotiation to a Close</li><li>Dealing with Deadlock</li><li>Negotiating Online</li><li>Specific Negotiation Scenarios</li><li>More Negotiation Scenarios</li><li>The Negotiator's Toolkit</li></ul> <p><strong> Course 08: Project Management Course</strong></p> <ul> <li>Module 01: Introduction to Project Management</li><li>Module 02: PMBOK and PMI</li><li>Module 03: Global Project Management</li><li>Module 04: Project Life Cycle</li><li>Module 05: Time Management</li><li>Module 06: Quality Management</li><li>Module 07: Effective Planning &amp; Scheduling</li><li>Module 08: Human Resource Management</li><li>Module 09: Performance Management</li><li>Module 10: Talent Management</li><li>Module 11: Organising Meeting and Conferences</li><li>Module 12: Managing Resources</li><li>Module 13: Change Management</li><li>Module 14: Business Resilience and Crisis Management</li><li>Module 15: Conflict Management</li><li>Module 16: Stress Management</li><li>Module 17: Communication Skills</li><li>Module 18: Procurement &amp; Purchasing Management</li><li>Module 19: Risk Management</li></ul> <p><strong> Course 09: Project Management Skills for Manager</strong></p> <ul> <li>Project Management Fundamentals: Know the Principles and Get it Right</li><li>Project Definition Stage: The Vital Foundation to Your Success</li><li>Project Planning Stage: Failing to Plan = Planning to Fail</li><li>Project Delivery Stage: Don't you Love it When a Plan Comes Together!</li><li>Project Closure Stage: Deep Sigh - You're Nearly Done</li></ul> <p><strong> Course 10: Functional Skills IT</strong></p> <ul> <li>Section 1: Introduction</li><li>Section 2: Information Technology</li><li>Section 3: Components of IT</li><li>Section 4: Hardware</li><li>Section 5: Operating System</li><li>Section 6: Application/Software</li><li>Section 7: Networking</li><li>Section 8: Security</li><li>Section 9: Traffic Flow &amp; Enterprise Level IT Components</li><li>Section 10: Storage</li><li>Section 11: Database</li><li>Section 12: Virtualisation &amp; Cloud</li><li>Section 13: Management &amp; Other IT Jobs</li></ul> <p><strong> Course 11: Time Management</strong></p> <ul> <li>Identifying Goals</li><li>Effective Energy Distribution</li><li>Working with Your Personal Style</li><li>Building Your Toolbox</li><li>Establishing Your Action Plan</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>This High-income Skill Training including Sales, Digital Marketing, Project Management &amp; IT course has been designed to be fully compatible with tablets and smartphones.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div>    <p>P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.</p>    </div>

                        </div>

High-income Skill Training including Sales, Digital Marketing, Project Management & IT

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This <strong>Commercial law </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this coursewill help you keep ahead of the pack.</p> <p>The <strong>Commercial law </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Commercial law,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>What other courses are included with this Commercial law?</strong></p> <ul> <li><strong>Course 1: Business Law<br /></strong></li><li><strong>Course 2: Level 3 Tax Accounting<br /></strong></li><li><strong>Course 3: Contract Law UK Level 3<br /></strong></li><li><strong>Course 4: GDPR Data Protection Level 5<br /></strong></li><li><strong>Course 5: Compliance &amp; Business Risk Management<br /></strong></li><li><strong>Course 6: Anti Money Laundering (AML) Regulation for AML Officers Diploma<br /></strong></li><li><strong>Course 7: Business Analysis Level 3<br /></strong></li><li><strong>Course 8: Business Management Advanced Diploma<br /></strong></li><li><strong>Course 9: International Law<br /></strong></li><li><strong>Course 10: International Relations<br /></strong></li></ul> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Commercial law:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable and in-demand skills without leaving your home.</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p>Curriculum of <strong>Commercial law Bundle</strong></p> <p><strong>Course 1: Commercial Law 2021</strong></p> <ul> <li>Introduction</li><li>Business Organisations</li><li>International Trade: the Theory, the Institutions, and the Law</li><li>Sales of Goods Law</li><li>Consumer Law and Protection</li><li>E-Commerce Law</li><li>Competition Law</li></ul> <p><strong>Course 2: Business Law</strong></p> <ul> <li>Understanding Business Law</li><li>European Community Law</li><li>The Court System</li><li>Civil and Alternative Dispute Resolution</li><li>Contract &amp; Business Law</li><li>Employment Law</li><li>Agency Law</li><li>Consumer Law and Protection</li><li>Law of Tort</li><li>Business Organisations</li><li>Company Law</li><li>Business Property</li><li>Competition Law</li></ul> <p><strong>Course 3: Level 3 Tax Accounting</strong></p> <ul> <li>Tax System and Administration in the UK</li><li>Tax on Individuals</li><li>National Insurance</li><li>How to Submit a Self-Assessment Tax Return</li><li>Fundamentals of Income Tax</li><li>Payee, Payroll and Wages</li><li>Value Added Tax</li><li>Corporation Tax</li><li>Double Entry Accounting</li><li>Management Accounting and Financial Analysis</li><li>Career as a Tax Accountant in the UK</li></ul> <p><strong>Course 4: Contract Law UK Level 3</strong></p> <ul> <li>Introduction to UK Laws</li><li>Ministry of Justice</li><li>Agreements and Contractual Intention</li><li>Considerations and Capacities of Contact Laws</li><li>Terms within a Contract</li><li>Misinterpretations and Mistakes</li><li>Consumer Protection</li><li>Privity of Contract</li><li>Insurance Contract Laws</li><li>Contracts for Employees</li><li>Considerations in International Trade Contracts</li><li>Laws and Regulations for International Trade</li><li>Remedies for Any Contract Breach</li></ul> <p><strong>Course 5: GDPR Data Protection Level 5</strong></p> <ul> <li>GDPR Basics</li><li>GDPR Explained</li><li>Lawful Basis for Preparation</li><li>Rights and Breaches</li><li>Responsibilities and Obligations</li></ul> <p><strong>Course 6: Compliance &amp; Business Risk Management</strong></p> <ul> <li>Introduction to Compliance</li><li>Five basic elements of compliance</li><li>Compliance Management System (CMS)</li><li>Compliance Audit</li><li>Compliance and Ethics</li><li>Risk and Types of Risk</li><li>Introduction to Risk Management</li><li>Risk Management Process</li></ul> <p><strong>Course 7: Anti Money Laundering (AML) Regulation for AML Officers Diploma</strong></p> <ul> <li>Introduction to Money Laundering</li><li>Proceeds of Crime Act 2002</li><li>Development of Anti-Money Laundering Regulation</li><li>Responsibility of the Money Laundering Reporting Office</li><li>Risk-based Approach</li><li>Customer Due Diligence</li><li>Record Keeping</li><li>Suspicious Conduct and Transactions</li><li>Awareness and Training</li></ul> <p><strong>Course 8: Business Analysis Level 3</strong></p> <ul> <li>Introduction to Business Analysis</li><li>Business Processes</li><li>Business Analysis Planning and Monitoring</li><li>Strategic Analysis and Product Scope</li><li>Solution Evaluation</li><li>Investigation Techniques</li><li>Ratio Analysis</li><li>Stakeholder Analysis and Management</li><li>Process Improvement with Gap Analysis</li><li>Documenting and Managing Requirements</li><li>Career Prospect as a Business Analyst in the UK</li></ul> <p><strong>Course 9: Business Management Advanced Diploma</strong></p> <ul> <li>Introduction to Business Management</li><li>Operations Management</li><li>Introduction to Business Analysis</li><li>Strategic Analysis and Product Scope</li><li>Project Management</li><li>Business Development and Succession Planning</li><li>Commercial Law- Business Process Management</li><li>Planning &amp; Forecasting Operations</li><li>Performance Management</li><li>Management of Cash and Credit</li><li>Managing Risk and Recovery</li><li>Quality Management</li><li>Communication Skills</li><li>Business Environment</li><li>Organisational Skills</li><li>Negotiation Techniques</li><li>Human Resource Management</li><li>Motivation and Counselling</li><li>Customer Service</li><li>Time Management</li><li>Conflict Management</li></ul> <p><strong>Course 10: International Law</strong></p> <ul> <li>Basics of International Law</li><li>Sources of International Law</li><li>International Law and Municipal Law</li><li>International Organisations</li><li>International Law of Human Rights</li><li>Private International Law</li><li>International Criminal Law</li><li>Law of Treaties</li><li>Territory and Jurisdiction</li><li>Law of the Sea</li><li>International Commercial Law</li><li>International Environmental Law</li></ul> <p><strong>Course 11: International Relations</strong></p> <ul> <li>Understanding International Relations</li><li>Historical Context</li><li>Actors in International Relations</li><li>Theories in International Relations I: Realism and Liberalism</li><li>Theories in International Relations II: The Marxist, The Constructivist and The Feminist Tradition</li><li>International Political Economy</li><li>Recent Issues in International Relations</li><li>War</li><li>International Organisation</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Commercial law </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Commercial law </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Commercial Law 2021</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Commercial law Courses

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This <strong>Make-Up: Professional Makeup Artist </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Make-Up: Professional Makeup Artist </strong>will help you keep ahead of the pack.</p> <p>The <strong>Make-Up: Professional Makeup Artist </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and practical knowledge, reaching out to the level of expertise required for your position. Further, this <strong>Make-Up: Professional Makeup Artist </strong>will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Make-Up: Professional Makeup Artist,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this <strong>Make-Up: Professional Makeup Artist </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This Make-Up: Professional Makeup Artist Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Make-up Artist</li><li><strong>Course 02: </strong>Bridal and Occasional Makeup Artist Masterclass</li><li><strong>Course 03: </strong>Skin Care Treatment</li><li><strong>Course 04: </strong>Online Nail Technician Diploma</li><li><strong>Course 05: </strong>Aging and Longevity Secrets<strong><br /></strong></li><li><strong>Course 06: </strong>Acne Treatments and Beauty Care</li><li><strong>Course 07: </strong>Advanced Diploma in Nutrition and Ketogenic Diet</li><li><strong>Course 08: </strong>Diploma in Hairdressing and Hair Cutting</li><li><strong>Course 09: </strong>Beauty &amp; Fashion Training</li><li><strong>Course 10: </strong>Social Media Strategist Training</li><li><strong>Course 11: </strong>Personal Hygiene</li></ul> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Make-Up: Professional Makeup Artist:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li>PDF Certificates: Free (Previously it was £10*11= £110)</li><li>Hard Copy Certificates: Free (Previously it was £20*11= £220)</li></ul><p><strong>Curriculum of the Bundle</strong></p> <p><strong>Course 01: Make-up Artist</strong></p> <ul> <li>Make Up</li><li>Skin Care</li><li>Things To Know As a Beauty Professional</li></ul> <p><strong>Course 02: Bridal and Occasional Makeup Artist Masterclass</strong></p> <ul> <li>Module 01: The Base</li><li>Module 02: Eye Makeup</li><li>Module 03: Lips, Cheeks and Brows</li><li>Module 04: Special Considerations for Weddings and Events</li><li>Module 05: Bridal &amp; Special Occasion Makeup as a Business</li></ul> <p><strong>Course 03: Skin Care Treatment</strong></p> <ul> <li>Module 01: Skin Anatomy</li><li>Module 02: Skin Nutrients</li><li>Module 03: Skin Care for Different Skin Types</li><li>Module 04: Skin Care for Different Ethnicities</li><li>Module 05: Reducing Ageing Effects</li><li>Module 06: Hair Removal Examined</li><li>Module 07: Diagnosis of Skin Disease</li><li>Module 08: Eczema</li><li>Module 09: Keratinising and Papulosquamous Disorders</li><li>Module 10: Skin Infections</li><li>Module 11: Remedies for Acne Prone Skin</li><li>Module 12: Seasonal Skin Care</li><li>Module 13: Effect of the Sun and Its' Remedies</li></ul> <p><strong>Course 04: Online Nail Technician Diploma</strong></p> <ul> <li>Introduction</li><li>Different Career Routes</li><li>Anatomy and Physiology as Related to Nail Treatments</li><li>Preparing the Work Area</li><li>Sanitation and Sterilisation</li><li>Nail and Skin Conditions</li><li>Manicure and Pedicure Treatments</li><li>Nail Extensions &amp; Nail Overlays</li><li>UV and LED Gels - Part 1</li><li>UV and LED Gels - Part 2</li><li>Nail Art</li><li>Related Legislation in the United Kingdom</li></ul> <p><strong>Course 05: Aging and Longevity Secrets<br /></strong></p> <ul> <li>Introduction To Reverse Aging &amp; Benefit</li><li>Lifestyle - Diet - Routines</li><li>Secrets To Younger Looking Skin</li><li>Powerful Anti-Aging Supplements</li></ul> <p><strong>Course 06: Acne Treatments and Beauty Care</strong></p> <ul> <li>Module 01: Understanding Acne</li><li>Module 02: Skincare Routine</li><li>Module 03: Medications</li><li>Module 04: Diet</li><li>Module 05: Lifestyle</li></ul> <p><strong>Course 07: Advanced Diploma in Nutrition and Ketogenic Diet</strong></p> <ul> <li>Module 01: Introduction to Nutrition</li><li>Module 02: Nutrients for Life - Macronutrients</li><li>Module 03: Nutrients for Life - Micronutrients</li><li>Module 04: Diet and Nutrition Related Diseases</li><li>Module 05: Eating Disorders</li><li>Module 06: Healthy Dieting</li><li>Module 07: Diet and Nutrition Related Diseases</li><li>Module 08: Use of Nutrition in Different Illnesses/Diseases</li><li>Module 09: Nutrition Requirements from Pregnancy to Teenage</li><li>Module 10: Nutrition Requirements for Adults and Various Groups</li><li>Module 11: Weight Control Management</li><li>Module 12: Weight Loss Management</li><li>Module 13: Basics of Ketogenic Diet</li><li>Module 14: The Role of Nutritionist</li></ul> <p><strong>Course 08: Diploma in Hairdressing and Hair Cutting</strong></p> <ul> <li>Introduction to Barbering</li><li>Hair Cutting</li><li>Hair Styling</li><li>Shampooing</li></ul> <p><strong>Course 09: Beauty &amp; Fashion Training</strong></p> <ul> <li>Professional Makeup and Beauty Tips</li><li>Manicure</li><li>Pedicure</li><li>Hairdressing</li><li>Hairstyling</li></ul> <p><strong>Course 10: Social Media Strategist Training</strong></p> <ul> <li>The Rise of Social Media</li><li>Conducting Market Analysis</li><li>Auditing Social Media</li><li>Setting Goals and Selecting Platforms</li><li>Creating the Social Media Policy</li><li>Integrating Marketing Strategies</li><li>Developing Effective Content</li><li>Understanding the Popular Platforms</li><li>Launching Successful Campaigns</li><li>Managing the Community</li><li>Providing Customer Service</li><li>Measuring, Analyzing and Reporting</li><li>The Social Media Strategist Career</li></ul> <p><strong>Course 11: Personal Hygiene</strong></p> <ul> <li>Module 01: Introduction to Personal Hygiene and a Brief History</li><li>Module 02: Looking Clean, Smelling Clean</li><li>Module 03: Improving and Maintaining Oral Health</li><li>Module 04: Care of the Eyes</li><li>Module 05: Ear Care Secrets</li><li>Module 06: Foot &amp; Nail Care in Personal Hygiene</li><li>Module 07: Hair Care Hygienic Ways</li><li>Module 08: Hygienic Approach to Skin Care</li><li>Module 09: Maintain Good Toilet Hygiene</li><li>Module 10: Potential Hygiene Guidelines</li><li>Module 11: Personal Hygiene During Coronavirus Pandemic</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Make-Up: Professional Makeup Artist </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Make-Up: Professional Makeup Artist </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Make-Up: Professional Makeup Artist

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<p>The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging.</p><p>So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle.</p><p>Our Customer Service Representative package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will dive deep into the core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest.</p><p>As Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this bundle as a one-stop solution for you.</p><p><strong>This 20-in 1 Ultimate Customer Service Representative bundle consists of the following Courses:</strong></p><ul><li>Course 01: Retail Management</li><li>Course 02: Certificate in Purchasing and Procurement</li><li>Course 03: Supply Chain Management</li><li>Course 04: Merchandising</li><li>Course 05: Visual Merchandising Diploma</li><li>Course 06: Operations Management</li><li>Course 07: Product Management</li><li>Course 08: Digital Product Management</li><li>Course 09: Facilities Management Diploma</li><li>Course 10: Strategic Business Management - Online Diploma Course</li><li>Course 11: Business Intelligence Analyst Course</li><li>Course 12: Customer Relationship Management</li><li>Course 13: Store Assistant</li><li>Course 14: Fundamentals of Business Analysis</li><li>Course 15: Strategic Planning and Analysis for Marketing</li><li>Course 16: Commercial Management</li><li>Course 17: Sales Skills</li><li>Course 18: Financial Management</li><li>Course 19: Purchase Ledger</li><li>Course 20: Business Plan</li></ul><p><strong>Additionally, you will get 5 other career-guided courses in this Customer Service Representative bundle:</strong></p><ul><li>Course 01: Career Development Plan Fundamentals</li><li>Course 02: CV Writing and Job Searching</li><li>Course 03: Interview Skills: Ace the Interview</li><li>Course 04: Video Job Interview for Job Seekers</li><li>Course 05: Create a Professional LinkedIn Profile</li></ul><p><strong><em>So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this </em>Customer Service Representative<em> bundle</em>.</strong></p><p><strong>Learning Outcomes of Customer Service Representative bundle </strong></p><p>This career-oriented bundle will help you to</p><ul><li>Gain the ability to excel in the role of Customer Service Representative</li><li>Know your responsibilities as Customer Service Representative and convey your experience to others</li><li>Gain excellent interpersonal and communication skills</li><li>Know the pros and cons of working as Customer Service Representative</li><li>Adhere to the regulations around this area</li><li>Gain time and risk management skills to ensure efficiency</li><li>Manipulate technological advancement to become more effective</li><li>Maintain moral standards and set an example for your peers</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Customer Service Representative bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Retail Management</strong> ) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Overview:
As a Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skills. Therefore, to make your career journey a successful one, we designed this Customer Service Representative bundle as a one-stop solution for you.
To cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle.
Our Customer Service Representative package, with the latest digital study materials and innovative learning methods, will give you in-depth knowledge of this domain. You will dive deep into the Customer Service Representative core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest.
This 20-in-1 Ultimate Customer Service Representative bundle consists of the following Courses:
Course 01: Retail Management
Course 02: Certificate in Purchasing and Procurement
Course 03: Supply Chain Management
Course 04: Merchandising
Course 05: Visual Merchandising Diploma
Course 06: Operations Management
Course 07: Product Management
Course 08: Digital Product Management
Course 09: Facilities Management Diploma
Course 10: Strategic Business Management - Online Diploma Course
Course 11: Business Intelligence Analyst Course
Course 12: Customer Relationship Management
Course 13: Store Assistant
Course 14: Fundamentals of Business Analysis
Course 15: Strategic Planning and Analysis for Marketing
Course 16: Commercial Management
Course 17: Sales Skills
Course 18: Financial Management
Course 19: Purchase Ledger
Course 20: Business Plan



Learning Outcomes of Customer Service Representative Bundle:
This career-oriented Customer Service Representative bundle will help you to
Gain the ability to excel in the role of Customer Service Representative
Know your responsibilities as a Customer Service Representative and convey your experience to others
Gain excellent interpersonal and communication skills
Know the pros and cons of working as a Customer Service Representative
Adhere to the regulations around this area
Gain time and risk management skills to ensure efficiency
Manipulate technological advancement to become more effective
Maintain moral standards and set an example for your peers



Why Choose this Customer Service Representative Bundle?
FREE Customer Service Representative CPD-accredited certificate
Get a free student ID card with Customer Service Representative training (£10 applicable for international delivery)
Lifetime access to the Customer Service Representative course materials
The Customer Service Representative program comes with 24/7 tutor support
Get instant access to this Customer Service Representative course
Learn Customer Service Representative training from anywhere in the world
The Customer Service Representative training is affordable and simple to understand
The Customer Service Representative training is entirely online
So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Customer Service Representative bundle.



Who is this Customer Service Representative course for? 
Anyone from any background can enrol in this Customer Service Representative bundle.



Requirements 
This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones.



Career path 
Having this Customer Service Representative expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates 
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Representative) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service

Customer Service Representative Diploma

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer!

Loughborough

<div>
		

		<div>
			
			<p>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.</p>
			<div><i></i> 2 x 3 Hour Sessions</div>
			<div><i></i>  £450.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4><span>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.<br /></span></h4>
<h4><span>Aim: To develop the customer service skills of your people so that they enhance the experience for your customers.<br /></span></h4>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4>Programme Outcome</h4>
<ul>
<li>Customers feel engaged &amp; informed throughout the whole journey</li>
<li>Customers <i>feel important</i></li>
<li>Reduces complaints</li>
<li>Increases compliments</li>
<li>Help you win more business</li>
<li>Increases recommendations and profitable customer conversations</li>
<li>Improves external perception of your business</li>
<li>Makes it a better place to work</li>
<li>Colleagues feel important and even more confident in their roles</li>
<li>Great Customer Service drives great Customer Experience</li>
</ul>
<h4>Duration</h4>
<p>The programme is made up of 2 x 3-hour virtual modules or 1 day in person</p>
<h4>Programme content</h4>
<ul>
<li>Introduction and Welcome - We are all part of the same journey - what does this mean to you</li>
<li>What do we mean by Customer service and how this links to the customers experience?</li>
<li>In the shoes of your customer - to get the participants thinking about what Customer Service means to different people, which in turn will impact the mindset</li>
<li>Its not what you say, it is what <b><i>you say and do </i></b>- bringing Customer Service to life by 'Being It'</li>
<li>The journey starts and ends with you, so how can we enhance the Customer Service we provide to our internal &amp; external customers</li>
<li>Video and discussion around the key concepts of Be there, Make their day, Choose your attitude, Play - have a sense of fun linking this to creating the right customer service throughout their journey</li>
<li>Being on the front foot - what does this mean and how can we demonstrate this to our customers</li>
<li>Engaging with our customers, when, how often, why &amp; about what</li>
<li>Pulling it all together- what are the critical behaviours we need to demonstrate to bring our vision of Customer Service to life.</li>
<li>Follow up coach to support the business in implementing this important skill as required</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

<p><em>Master Customer Service &amp; CRM</em><em> - delight your customers using great customer care and benefit from lifelong loyalty and referrals</em></p><p>Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yoursâ¦.But guess what - it's not! Customer Service &amp; CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.</p><p>With Apex Learning online Customer Service &amp; CRM course, you can learn the fundamental elements of Customer Service &amp; CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service &amp; CRM program to the highest level.</p><p>The Customer Service &amp; CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service &amp; CRM. So go ahead and give your career in expert Customer Service &amp; CRM a solid boost by accessing professional and helpful learning from Apex Learning today.</p><p><strong>This Customer Service &amp; CRM Training s Bundle Consists of the following Premium courses: </strong></p><p><strong>Courses are included in this Customer Service &amp; CRM Training s Bundle?</strong></p><ul><li>Course 01: Sales and Marketing Skills Level 3</li><li>Course 02: Customer Relationship Management</li><li>Course 03: Know Your Customer (KYC)</li><li>Course 04: Leadership &amp; Management Diploma</li><li>Course 05: Risk Management Level 7</li><li>Course 06: Retail Management Level 5</li><li>Course 07: Effective Communication Skills</li><li>Course 08: Performance Management</li><li>Course 09: Quality Management</li><li>Course 10: Time Management</li></ul><p>Enrol now in Customer Service &amp; CRM To advance your career, and use the premium study materials from Apex Learning.</p><p>The Customer Service &amp; CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service &amp; CRM Expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Customer Service &amp; CRM Bundle Certificates after completion:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li></ul><ul><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        105 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>There is no experience or previous qualifications required for enrolment on this Customer Service &amp; CRM. Our course suitable for students, of all academic backgrounds.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Customer Service &amp; CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p>There is no time limit for completing this Customer Service &amp; CRM course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Customer Service &amp; CRM expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Customer Service Skills Complete Training</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Overview:
Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals
Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.
With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level.
The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today.
This Customer Service & CRM Training Bundle Consists of the following Premium courses: 
Course 01: Sales and Marketing Skills Level 3
Course 02: Customer Relationship Management
Course 03: Know Your Customer (KYC)
Course 04: Leadership & Management Diploma
Course 05: Risk Management Level 7
Course 06: Retail Management Level 5
Course 07: Effective Communication Skills
Course 08: Performance Management
Course 09: Quality Management
Course 10: Time Management
Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning.



Why Choose this Customer Service Bundle?
FREE Customer Service & CRM CPD-accredited certificate
Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery)
Lifetime access to the Customer Service & CRM course materials
The Customer Service & CRM program comes with 24/7 tutor support
Get instant access to this Customer Service & CRM course
Learn Customer Service & CRM training from anywhere in the world
The Customer Service & CRM training is affordable and simple to understand
The Customer Service & CRM training is entirely online



Description:
The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal.
Customer Service & CRM Bundle Certificates after completion:
PDF Certificate: Free (Previously it was £9.99*11 = £109)
Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99)



Who is this Customer Service course for? 
There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds.



Requirements 
Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.
There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace.



Career path 
Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service & CRM Diploma - CPD Certified

<p>Did you know that 86% of customers are willing to pay more for great customer service? In today's competitive business environment, exceptional customer service is no longer a luxury but a necessity. That's where our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>comes in.</p><p>Quality Licence Scheme is a leading accreditation body that ensures our courses meet the highest industry standards. When you enrol in our bundle, you'll not only receive training that is recognised by employers, but you'll also receive <strong>10 Hard Copy QLS Certificates</strong> upon completion of each course. These certificates will attest to your knowledge and skills, helping you stand out in a crowded job market.</p><p>But that's not all. Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>includes a range of career-guided courses designed to equip you with the skills and knowledge needed to excel in customer service management. From communication skills to managing customer complaints, our courses cover all aspects of customer service management.</p><p>In addition, our bundle includes courses that are relevant to today's business environment. You'll learn how to manage remote teams, navigate virtual communication channels, and build a customer-centric culture in your organisation. These skills are essential in today's digital age, where customers expect a seamless experience across all touchpoints.</p><p>By enrolling in our <strong>Customer Service Manager - QLS Endorsed Bundle</strong>, you'll gain the knowledge to succeed in a customer service management role. Whether you're starting your career or looking to upskill, our courses will provide you with a competitive edge in the job market.</p><p>Don't miss out on this opportunity to enhance your career prospects. Enrol now and take the first step towards becoming a customer service management expert.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of customer service management principles and best practices.</li><li>Master the communication skills required to interact with customers and team members effectively.</li><li>Gain knowledge of customer relationship management tools and techniques to enhance customer satisfaction.</li><li>Learn how to identify and prevent money laundering and terrorist financing.</li><li>Understand the fundamentals of marketing and how they relate to customer service management.</li><li>Develop the confidence and self-esteem needed to excel in a customer service management role.</li><li>Receive career coaching to help guide your professional development and achieve your goals.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>is a comprehensive training program that includes 10 QLS Endorsed courses designed to prepare you with the knowledge needed to excel in customer service management. You'll learn how to deliver exceptional customer service, manage teams, and create a customer-centric culture within your organisation.</p><p>The bundle includes courses such as the <strong>Customer Service Advisor Course</strong>, which covers the essential skills required to provide excellent customer service. You'll learn how to communicate effectively with customers, resolve complaints, and build long-term relationships.</p><p>Other courses, such as the <strong>Anti-Money Laundering (AML) Training</strong> and <strong>Know Your Customer (KYC)</strong> course, will help you understand the legal and regulatory frameworks surrounding money laundering and terrorist financing. You'll gain knowledge of the key regulations and compliance requirements, as well as best practices for preventing financial crime.</p><p>The <strong>Marketing Fundamentals</strong> course will provide you with an overview of the key marketing principles and how they relate to customer service management. You'll learn how to identify and understand your target audience, develop marketing strategies, and measure the success of your campaigns.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Customer Service Advisor Course</li><li><strong>Course 02:</strong> CRM</li><li><strong>Course 03:</strong> Phone-Based Customer Service</li><li><strong>Course 04:</strong> KYC</li><li><strong>Course 05:</strong> Anti-Money Laundering (AML) Training</li><li><strong>Course 06:</strong> Complete Communication Skills Master Class for Life</li><li><strong>Course 07:</strong> Public Speaking Training</li><li><strong>Course 08:</strong> Marketing Fundamentals</li><li><strong>Course 09:</strong> Career Coaching</li><li><strong>Course 10:</strong> The Unstoppable Self-Confidence &amp; High Self-Esteem Blueprint</li></ul><p><strong>Certificate:</strong></p><p>The <strong>Quality Licence Scheme </strong>ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, <strong>QLS Endorsed</strong> courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious <strong>QLS Certificate</strong> for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals seeking to enhance their career prospects in customer service management</li><li>Professionals looking to upskill and expand their knowledge in customer service management</li><li>Business owners and entrepreneurs who want to improve customer satisfaction and loyalty</li><li>Anyone interested in pursuing a career in customer service management</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol <strong>Customer Service Manager - QLS Endorsed Bundle</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Manager: £24,000-£50,000 per year</li><li>Customer Relationship Manager: £30,000-£60,000 per year</li><li>Sales Manager: £30,000-£65,000 per year</li><li>Marketing Manager: £25,000-£60,000 per year</li><li>Compliance Manager: £30,000-£65,000 per year</li><li>Operations Manager: £30,000-£65,000 per year</li><li>Business Development Manager: £30,000-£65,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Student ID Card</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Customer Service Manager - QLS Endorsed Bundle

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					<div><p>For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows an employee to interact directly with customers and give them the best support possible. Remarkable customer service is a competitive advantage and it is the key player in the game of customer retention.<br />Gratifying customer support and good products service can help to create the type of brand loyalty that increases revenue for your company. Become a Master in the art of quality Customer Service and solve complains of customers in a beneficial manner and deliver service beyond your customers' expectations can help your career take you far!</p><p>Please Note, there is no Assessment available with this Customer Service Training course. Learners can order the Course Completion Certificate right after completing the Customer Service Training course.</p></div>
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										<span>Study at your convenient time and from wherever you want</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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                            <div>
                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module 1: Six Critical Elements	</strong></td>
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					<td>Six Critical Elements</td><td><span>🕐 00:29:00</span></td>
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					<td colspan="4"><strong>Module 2: Understanding Leadership and  Five Practices of Leadership</strong></td>
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					<td>Understanding Leadership and Five Practices of Leadership</td><td><span>🕐 00:22:00</span></td>
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Skill Up

For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows

Customer Service Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Providing excellent service to your customers over the phone is a skill that can set you apart from your competitors and boost your reputation. In this Phone-Based Customer Service course, you will learn how to communicate effectively, build rapport, handle difficult callers, and solve problems over the phone. You will also learn how to use customer relationship management tools, follow phone etiquette rules, and measure your service performance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will help you distinguish between poor and excellent customer service, enabling you to provide the best possible service. You&#39;ll find out how to maximise sales opportunities, improve customer loyalty, and present your company in a favourable light. Furthermore, you will acquire the expertise to handle various caller types, including those who may be angry, impatient, or confused, along with mastering the management of interoffice calls and voicemail messages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is suitable for anyone who wants to improve their phone-based customer service skills and gain a recognized qualification in this field.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Phone-Based Customer Service &nbsp; &nbsp;&nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the principles and practices of effective customer service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain skills and confidence in communicating with customers over the phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to use customer relationship management tools and strategies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire techniques for building rapport, handling difficult callers and solving problems</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to manage interoffice calls, voicemail and intra organisation dealings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to measure and improve customer service performance</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A CPD certificate that is recognised worldwide.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A great online learning experience.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interesting and unique online materials and activities.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Expert guidance and support from the field leaders.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Access to the study resources anytime you want.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Get a year-long access to the course.</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Introduction to Customer Service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: What&rsquo;s Different about Good Customer Service?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Customer Relationship Management</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Customer Service Communication Strategies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: Aspects of Phone Etiquette</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Building Rapport Over the Phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: Inbound and Outbound Calls</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Active Listening and Managing Tough Callers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Managing Interoffice Calls and Voicemail</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Problem Solving over the Phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Intra Organisation Dealings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 12: Measuring Customer Service</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is ideal for individuals aspiring to excel in various customer service roles, from representatives to managers. It&#39;s suitable for beginners aiming to enter the customer service field as well as experienced professionals looking to enhance their skills and advance their careers.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No prerequisites; suitable for individuals from any academic background.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Representative</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Call Centre Agent</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Manager</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Care Coordinator</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Relations Officer</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Trainer</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Telephone Customer Service Associate</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Inbound Sales Representative</span></li></ul></div></section></div>

</div>

Course Gate

Customer Care

Enrol in our comprehensive customer service course suitable for beginners and experienced professionals. Learn essential skills for various roles, from representatives to managers, and advance your career in the dynamic field of customer service.

Phone-Based Customer Service

<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h3>
Show that you are committed to providing the absolute best in customer service with this expert training.

This Customer Service for Hospitality course will coach you in customer expectations and offer useful recommendations for displaying outstanding performance.

Any business in the hospitality sector is reliant on its staff, showing consideration and attention to their clients, and you can be taught to embody this protocol. You will learn how to pre-empt requests by customers and to perform tasks diligently. The specific requirements for hygiene and courtesy with catering events are also covered in-depth, alongside the UK legislation that governs events and establishments with hospitality staff.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this Customer Service for Hospitality. It is available to all students, of all academic backgrounds.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Requirements</strong></h3>
Our Customer Service for Hospitality is fully compatible with PC&#39;s, Mac&#39;s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3 fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h3><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1 sections &bull; 12 lectures &bull; 04:28:00 total length</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 01: Introduction to Hospitality Management: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;An Overview of Hotel Industry: 00:18:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;The Process of Selection and Recruitment in Hospitality Industry: 00:21:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;The Process of Development and Training in Hospitality Industry: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 05: Management of Front Office Operations: 00:19:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Housekeeping, Engineering and Security Operations: 00:27:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Food and Beverage Operations: 00:20:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Service Quality in Hospitality Industry: 00:20:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Marketing in Travel and Tourism Business: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 10: Accounting in Hospitality Industry: 00:26:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Customer Satisfaction: 00:23:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 12: E-Hospitality and Technology: 00:22:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Overview
Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance.
Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff.
This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional.
With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector.



Why Choose this Customer Service Bundle?
FREE Customer Service CPD-accredited certificate
Get a free student ID card with Customer Service training (£10 applicable for international delivery)
Lifetime access to the Customer Service course materials
The Customer Service program comes with 24/7 tutor support
Get instant access to this Customer Service course
Learn Customer Service training from anywhere in the world
The Customer Service training is affordable and simple to understand
The Customer Service training is entirely online



How will I get my Customer Service certificate?
You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate.



Who is this Customer Service course for?
There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds.



Requirements
Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.



Career Path
Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.



Course Curriculum
Module One: Who We Are and What We Do - 00:17:00
Module Two: Establishing Your Attitude - 00:12:00
Module Three: Identifying and Addressing Customer Needs - 00:12:00
Module Four: Generating Return Business - 00:14:00
Module Five: In-Person Customer Service - 00:10:00
Module Six: Giving Customer Service over the Phone - 00:12:00
Module Seven: Providing Electronic Customer Service - 00:12:00
Module Eight: Recovering Difficult Customers - 00:15:00
Module Nine: Understanding When to Escalate - 00:14:00

Customer Service for Hospitality

Limited TIme Offer!

<p>Customer service is a critical aspect of any business, as it can make or break the customer's experience. The ability to provide excellent customer service is crucial to retaining customers and generating repeat business. In today's competitive market, it is essential to have employees who possess the necessary skills to provide top-notch customer service. Therefore, investing in customer service training can prove to be highly beneficial for individuals and businesses alike.</p> <p>Our Customer Service bundle provides you with an opportunity to gain valuable knowledge and skills required to succeed in the customer service industry. With three QLS-endorsed courses, five CPD QS-accredited relevant courses, and five career development courses, this bundle is designed to help you excel in your career. Upon completion, you will receive hardcopy certificates for the QLS-endorsed courses, which can be a valuable addition to your resume and demonstrate your expertise to potential employers.</p> <p>So why wait any longer? Enrol in the Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle right now!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Phone-Based Customer Service Training at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in KYC at QLS Level 5</li><li><strong>Course 03:</strong> Diploma in Customer Relationship Management (CRM) at QLS Level 4</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Assertiveness and Self Confidence Development</li><li><strong>Course 05:</strong> Patient Customer Service Training</li><li><strong>Course 06:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 07:</strong> Customer Service - Representative</li><li><strong>Course 08:</strong> Complete Communication Skills Master Class for Life</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10: </strong>Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p>By enrolling in this bundle, you can expect to learn the following:</p> <ul> <li>Gain expertise in customer service skills and practices.</li><li>Understand the importance of customer service in business.</li><li>Enhance your communication skills to effectively interact with customers.</li><li>Develop assertiveness and self-confidence to handle challenging situations.</li><li>Learn how to efficiently win customers and retain their loyalty.</li><li>Acquire knowledge of customer relationship management and its applications.</li><li>Expand your career opportunities in the customer service industry.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our Customer Service bundle is designed to equip you with the necessary knowledge and skills to succeed in the customer service industry. The bundle includes three QLS-endorsed courses covering Phone-Based Customer Service, KYC, and a Diploma in Customer Relationship Management (CRM). These courses are designed by industry experts and cover a wide range of topics, including communication skills, handling difficult customers, customer retention, and CRM strategies.</p> <p>In addition to QLS courses, our bundle includes five CPD QS-accredited relevant courses and five career development courses. These courses cover topics such as patient customer service training, assertiveness and self-confidence development, customer service representation, complete communication skills, and winning customers efficiently.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This bundle is ideal for:</p> <ul> <li>Individuals looking to start or advance their careers in the customer service industry.</li><li>Customer service representatives and professionals seeking to enhance their skills.</li><li>Business owners and managers who wish to provide their employees with customer service training.</li><li>Anyone who wishes to improve their communication skills and learn how to handle challenging situations effectively.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Upon completion of the courses, you will have the knowledge and skills to pursue many career paths, such as:</p> <ul> <li>Customer Service Representative: £18,000 - £25,000 per year</li><li>Customer Service Manager: £28,000 - £40,000 per year</li><li>Customer Success Manager: £30,000 - £55,000 per year</li><li>Customer Experience Manager: £30,000 - £60,000 per year</li><li>Call Centre Manager: £25,000 - £50,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Customer Service (CRM, KYC & Phone-Based Customer Service)

<div> <div>     </div> <div>  <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> <span>1 hour 15 minutes</span></li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about customer service</li> <li>Understand the core competencies and principles of customer service</li> <li>Explore the various areas of customer service</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert customer service manager</li> </ul> <hr /> <h3><strong>Customer Service</strong></h3> <p>This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p> <p>Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.</p> <p>But how is this done?</p> <p>How do you ensure it's consistent across your business? What are the benefits of delivering great customer service?</p> <p>This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.</p> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course.<br /> Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> <h3><strong>Entry Requirements</strong></h3> <p>This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> <h3><strong>Assessment</strong></h3> <p>This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> <h3><strong>Advance Your Career</strong></h3> <p>This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div> </div> </div><h3><strong>Recognised Accreditation</strong></h3> <p></p> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Module 1: About the Course</td> </tr> <tr> <td colspan="4">Module 2: What is Customer Service</td> </tr> <tr> <td colspan="4">Module 3: The Goals of Great Customer Service</td> </tr> <tr> <td colspan="4">Module 4: Discovering and Understanding Customer Needs</td> </tr> <tr> <td colspan="4">Module 5: Delivering Maximum Levels of Customer Service</td> </tr> <tr> <td colspan="4">Module 6: Making Customers Feel Great From the Start</td> </tr> <tr> <td colspan="4">Module 7: Communication Skills</td> </tr> <tr> <td colspan="4">Module 8: Non-verbal Communication and Body Language</td> </tr> <tr> <td colspan="4">Module 9: Dealing with Customer Complaints</td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

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