34 Conflict Management courses in Waltham Cross

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Provides employees with conflict resolution strategies and techniques to be utilised...

If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.

Mediation for Managers Training

Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues. This course will equip you with the knowledge of conflict management strategies and the practical skills to take steps to help to resolve situations of conflict.

Conflict is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships that do not hold value to you could make your life very difficult and stressful, especially if there is conflict between you and your manager. This course is essential for people who want to understand where conflict can be used to positive effect and how to manage conflict in your working relationships and see it as something positive that can stimulate the environment. Research has shown that relationships at work are an extremely high motivational factor, and for a lot of people it has a higher importance that salary! Therefore, it is essential that we invest in relationships and search out new ways to make them better in order to have a more positive influence on our surroundings. By understanding why other people are in conflict we can manage the conversation a lot better, with outcomes managed more effectively so the 'conflict' will add value to the organisation. This participative event will cover a wide variety of exercises and personal stories, and leave course participants with a clear strategy to identify when they are in conflict with someone and how they will structure their approach to get to a satisfactory outcome. This is a workshop that targets anyone where conflict needs to be managed and cannot seem to resolve it, whether internally or externally. At the end of the day, participants will: * Know their key relationships and the strength of those relationships * Complete the Strengths Deployment Inventory (SDI) to identify where you deploy your strengths * Understand what is important to you and your key stakeholders * Know how motivational value systems can influence behaviour * Tailor your communication style to match that of your opposite party * Know conflict strategies to resolve conflict in others * Learn to be more assertive when challenging * Achieve key personal, departmental and organisational objectives 1 WHERE ARE YOU NOW? * How effective are your current working relationships? * Can I work effectively without the input from others? * Who do you need to be a success? 2 THE STRENGTHS DEPLOYMENT INVENTORY (SDI) * Completion of the SDI questionnaire * An understanding of the theory * A 'trip around the triangle' * Predicting relationship interaction * Your scores and what they mean in your relationships 3 CONFLICT THEORY * What is conflict? * The 3 flags of conflict * What are your conflict triggers? * Your conflict scores plotted * The conflict sequence 4 CONFLICT RESOLUTION STRATEGIES * Early warning signs * Most productive behaviours * Least productive behaviours * Preventable / unwarranted conflict * Review of the dynamic triangle * Review of the day, personal learning and action planning

The ability to effectively manage conflict is a core competency in the 21st-century workplace.

This OCN London accredited three-day course is unit one of the National Certificate in Workplace Mediation™. Essentials of Mediation™ covers the key areas to develop the core competencies required to undertake mediation casework within the workplace. The programme trains individuals to the highest standards in mediation best practice (via the FAIR mediation model), active listening, non-violent communication (NVC) and problem-solving.

The TCM Group's National Certificate in Workplace Mediation course offers an in-depth analysis of mediation, with particular reference to resolving business complaints, disputes and conflict. The course uses a variety of learning and teaching methods. During the course, participants are encouraged to develop their learning through group discussions, role-plays, case study discussions as well as independent learning and reflection. Peer-based evaluation and learning feature heavily throughout the programme. This is supported by regular assessment of activities and learners’ progress by course facilitators. Delegates who successfully complete this course refer to themselves as TCM Accredited Mediators – thereby demonstrating the highest standards of mediation practice in the UK.

Take The SIA Instructor Course This Will Take You 7 Days To Complete. Enroll Now On To The Course! -------------------------------------------------------------------------------- WHAT IS THE SIA INSTRUCTOR COURSE? SIA Instructor Course is a comprehensive training program designed to empower individuals with the knowledge and skills necessary to become certified instructors in the security industry. With a blend of classroom instruction and hands-on training, this program equips you to educate and guide aspiring security professionals in obtaining their SIA licenses. SIA Trainer Instructor Course LEVEL 3: SIA Trainer / Instructor Combined 7-Day Course – £1250 Embark on the SIA Trainer/Instructor course covering Security Guarding, Door Supervision, CCTV, and Conflict Management. This comprehensive 7-day program equips you to teach various SIA courses. The course is conducted weekly, concluding with a thorough examination. Combined Course Options SIA Combined AET + Conflict Management + Physical Intervention Level 3 – £1250 AET (Award in Education Training) + Conflict Management Delivery – £850 Conflict Management Delivery + Physical Intervention Delivery Level 3 – £950 -------------------------------------------------------------------------------- SIA Instructor Course Road Map Becoming an SIA instructor is a rewarding career path that not only allows you to contribute to the growth and development of the security industry but also opens up new opportunities for personal and professional growth. Here are some compelling reasons to consider our SIA Instructor Course: 01 Make A Difference As an SIA instructor, you have the power to shape the future of security professionals. Your expertise and guidance will directly impact the knowledge and skills of individuals entering the security industry, ultimately enhancing the safety and security of our communities. 02 Professional Growth Becoming a certified SIA instructor is a mark of excellence in your career. It not only validates your expertise but also opens doors to a wide range of teaching and training opportunities in the security sector. 03 Rewarding Career Being an SIA instructor is not just a job; it’s a rewarding career where you get to see your students grow and succeed in the security industry. The satisfaction of knowing you’ve played a role in their success is immeasurable. -------------------------------------------------------------------------------- Embark On A Fulfilling Career As An SIA-Certified Instructor Enrolling in our SIA Instructor Course is the first step toward a fulfilling career as an SIA-certified instructor. Whether you’re a seasoned security professional or just beginning your journey in the industry, this course equips you with the knowledge and skills needed to guide the next generation of security personnel. To enroll in our SIA Instructor Course or to obtain more information, please contact us at [Insert Contact Information]. We are committed to assisting you in your journey to become an SIA-certified instructor and contribute to the development of skilled security professionals. -------------------------------------------------------------------------------- Why Choose SIA Instructor Course? Instructional Techniques You’ll learn effective instructional methods and techniques to deliver training content in a clear and engaging manner. Whether you’re teaching new security personnel or conducting refresher courses, you’ll have the tools to make learning effective and enjoyable. Adult Learning Principles Understanding how adults learn is crucial for effective teaching. Our course equips you with the principles of adult learning, enabling you to tailor your teaching to the needs of your students. Effective Communication Communication is at the heart of successful teaching. You’ll gain insight into effective communication strategies, ensuring that your students understand and retain the material you present. SIA Training Content As an SIA instructor, you’ll be responsible for delivering specific training content to prepare security personnel for their roles. Our course covers the core content required for SIA licensing, giving you a deep understanding of the subject matter.