<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is intended for the following technical professionals who need to use advanced features of fiber optics technology:<br />System installers<br />System integrators<br />System administrators<br />Network administrators<br />Solutions designers</p>Overview<p>After taking this course, you should be able to:<br />Perform the ONS 15454 MSTP node turn-up procedure<br />Describe first generation mesh topologies<br />Describe the Optical Channel Network Connection (OCHNC) prerequisite requirements for provisioning circuits in an ONS 15454 MSTP network<br />Describe the ONS MSTP advanced protocols<br />Describe the OCHNC circuit provisioning for Single Module (SM) Reconfigurable Optical Add-Drop Multiplexer (ROADM) rings<br />Describe the Any-Rate Muxponder Crossponder (AR MXP/XP) cards<br />Describe how the Pseudo Command Line can be used to configure muxponder cards<br />Identify the advantages G.709 encapsulation brings to optical transponder cards<br />Install and provision the Any Rate cards<br />Describe the 100-Gbps and 200-Gbps cards<br />Describe the NCS 2000 400-Gbps Xponder line card and how it is configured<br />Describe the SM ROADM (SMR)-based configurations<br />Describe the 10-Gbps transponder and muxponder cards<br />List the 10GE_XP and GE_XP card options<br />Describe ingress policing and basic egress queuing strategies, and implement the customer QoS scheme into the ONS 15454 crossponder network<br />Identify the principles of Ethernet related to the operation of Cisco optical networking products<br />Configure the 10GE_XP/XPE and GE_XP/XPE cards, install Layer 1 circuits, and read the performance counters for Layer 1 Gigabit Ethernet circuits<br />Turn up an encrypted network and test to ensure that information being passed is secure<br />Add a node to an existing DWDM ring<br />Describe problems with interconnecting circuits between rings, the ONS 15454 MSTP 80-channel manual Multiring feature, and hardware components<br />Describe the ONS 15454 MSTP Troubleshooting Guide</p><p>The Cisco Optical Technology Advanced (OPT300) v2.0 course gives you the skills you need to deploy advanced features of the CiscoÂ© Optical Networking Services (ONS) 15454 Multiservice Transport Platform (MSTP) and Cisco Network Convergence System (NCS) 2000 Series. In this course you?ll learn to how to use the Cisco Transport Planner Design Tool to create network topologies and advanced network topologies. You will learn how to use advanced Dense Wavelength Division Multiplexing (DWDM) features such as G.709 encapsulation, generic framing protocol G.7041, Layer 1 circuits, Quality of Service (QoS), crossponder networks using T1 over Ethernet, and encryption.</p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Cisco Transport Planner Design Tool</li><li>First-Generation Mesh Topologies</li><li>Ochnc In A Mesh Network</li><li>Advanced Protocols</li><li>Any Rate Muxponder And Crossponders</li><li>100-Gbps And 200-Gbps Transponders And Muxponders</li><li>Cisco Ncs 2000 400-Gbps Xponder Line Card</li><li>Cisco 10G Web Security Essentials (Wse) Network Encryption Card</li><li>Adding A New Location With Cisco Transport Planner (Ctp) And Cisco Transport Controller (Ctc)</li><li>Crossponders And Layer 1 Networks</li><li>Crossponders And Layer 2 Networks</li><li>Troubleshooting</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Optical Technology Advanced v2.0 (OPT300) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Optical Technology Advanced v2.0 (OPT300) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Cisco Certified Network Professional certification (CCNP)

CompTIA Network+

Cisco Certified Entry Networking Technician (CCENT)

Fibre Optic Technician

Cisco Certified Internetwork Expert (CCIE)

IT Networking Fundamentals

Cisco Optical Technology Advanced v2.0 (OPT300)

<div id="course-pills-1">Duration<p>2.5 Days</p><p>15 CPD hours</p>This course is intended for<p>This course is intended to help participants learn  basic principles and techniques of providing PC, mobile, applications, and network support.</p>Overview<p>Upon successful completion of this course, students will have introductory knowledge of computer systems and mobile devices.</p><p>In this course, students will identify and set up:  computer hardware, software, networks, files, wireless devices and discuss safety.</p></div><div id="course-pills-2"><h4>Identifying Computer Hardware</h4><ul><li>Identify Types of Computing Devices</li><li>Identify Internal Computer Components</li><li>Common Computer Connector Types</li><li>Identify Common Peripheral Devices</li></ul><h4>Identifying Computer Software</h4><ul><li>Compare Functions and Features of Common Operating</li><li>Systems</li><li>Identify Application Software</li></ul><h4>Setting Up a Basic Workstation</h4><ul><li>Connect Hardware</li><li>Install and Configure Operating Systems</li><li>Install and Configure Applications</li><li>Configure Accessibility Options</li></ul><h4>Configuring Network Access</h4><ul><li>Network Connection Types</li><li>Install and Configure a SOHO Router</li><li>Network and Alternative Technologies</li><li>Sharing and Storage Methods</li></ul><h4>Working with Files, Folders, and Applications</h4><ul><li>Create Files</li><li>Navigate a File Structure</li><li>Manage Files and Folders</li><li>Compress and Extract Files</li><li>Create Screen Captures</li></ul><h4>Configuring and Using Wireless Devices</h4><ul><li>Configuring Wireless Devices</li><li>Use Wireless Devices</li></ul><h4>Securing Computing Devices</h4><ul><li>Identify Security Threats</li><li>Apply Security Best Practices</li><li>Perform Secure Web Browsing</li></ul><h4>Supporting Computers and Users</h4><ul><li>Environmental and Safety Concepts</li><li>Back Up and Restore Data</li><li>Manage Software</li><li>Implement Basic Support Measures</li></ul></div>

IT Technician

Programming Fundamentals

Networking Fundamentals

IT Certifications

Computer Skills

IT Fundamentals Plus

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This is an introductory level course for experienced software developers seeking to enhance and extend their core web development skillset leveraging JavaScript. Attendees should have practical experience developing basic software applications. This course provides an excellent foundation for continued learning to gain in-demand skills in in-demand skills and technologies such as NodeJS, Angular, React, Redux and more.  This course can also be tailored for less experienced or non-developers as needed. Please inquire for details.</p>Overview<p>Throughout this course, students will explore the practical use of the umbrella of technologies that work in conjunction with JavaScript as well as some of the tools, toolkits, and frameworks that can be used in conjunction with web development and deployment. The course thoroughly explores JavaScript and how it is used within the context of web applications, walking students through the different technologies that are used with JavaScript and exploring core aspects of JavaScript in terms of web applications, security, tools, and frameworks.<br />This skills-focused course is approximately 50% hands-on lab to lecture ratio. Our instructors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working within in a hands-on learning environment guided by our expert team, attendees will learn to:<br />Understand what JavaScript is and how it is used within the context of web applications<br />Work with the different technologies that are the foundation for web applications.<br />Understand and work with the fundamental aspects of JavaScript in terms of web applications, security, tools, and frameworks<br />Learn to how to effectively work with the newest advances in JavaScript such as ES6 and TypeScript<br />Develop code using conventions and optimal constructs for performance</p><p>Introduction to JavaScript | Modern JavaScript Essentials is a hands-on geared for web developers who need to learn basic JavaScript to use with today's systems and architectures to build sophisticated web interfaces.  The training will guide students through a balanced mixture of theory and practical labs to gain core JavaScript development skills and have them explore its related technologies through to the use of tools and libraries to ease the development of advanced web applications.  Course attendees will be able to hit the ground running right after class, applying essential JavaScript to projects at both an architectural as well as a line by line coding level.</p></div><div id="course-pills-2"><h4>HTML Refresher (optional) </h4><ul><li>HTMLÃ¿</li><li>HTML5</li></ul><h4>CSS Refresher (optional) </h4><ul><li>CSSÃ¿</li><li>CSS3 Overview </li></ul><h4>Introduction to JavaScript </h4><ul><li>JavaScript Basics </li><li>Debugging Tools </li><li>JavaScript Functions </li><li>JavaScript Arrays, Math and Date</li><li>JavaScript Event Handling and the DOM </li><li>Object-Oriented JavaScript</li></ul><h4>Advanced JavaScript Topics</h4><ul><li>The Next Step </li><li>TypeScript</li><li>Introduction to JSON and Ajax</li><li>JavaScript Best Practices </li><li>JavaScript Scheduling, Execution, and Security</li><li>HTML5 JavaScript API </li></ul><h4>Working with XML (Optional)</h4><ul><li>XML DOM Mechanics  </li><li>XSLT Applied </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Introduction to JavaScript | Modern JavaScript Essentials (TT4110) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Introduction to JavaScript | Modern JavaScript Essentials (TT4110) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Online Course Marketing

Online Course Creation

Salesforce Certified JavaScript Developer

Professional Skills Course (PSC)

Trainers Course

Introduction to JavaScript | Modern JavaScript Essentials (TT4110)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>System installersSystem integratorsSystem administratorsNetwork administratorsSolutions designers</p>Overview<p>After completing this course, you should be able to:Explain transactional service activation and how it relates to business requirementsExplain the benefits and uses of Cisco NSOExplain how Cisco NSO communicates with network devicesUnderstand the NETCONF protocol and be able to read and write simple YANG modelsInstall NSO and describe how NSO uses NETCONF and the Device Manager componentUnderstand the difference between devices that are fully NETCONF capable and those that are less or not NETCONF capableExplain the YANG service model structureDescribe how YANG is used with NSO, create and deploy a service, and explain NSO FASTMAPDesign and manage services with YANG modelsPerform NSO configuration and basic troubleshooting, and describe the following NSO features: integration options, alarms and reporting, scalability and performance options, and available function packsUse logs to troubleshoot the Cisco NSO deployment and check NSO communication with network devicesExplain the mapping logic of service parameters to device models and consequently to device configurationsDescribe the use of different integration options and APIsExplain the use of Reactive FASTMAP for manipulating and implementing advanced Network Functions Virtualization (NFV) componentsDescribe the use of feature components and function packsDefine and explain the European Telecommunications Standards Institute (ETSI) Open Source NFV Management and Orchestration (MANO) principles and solutionWork with the alarm console, and understand the NSO alarm structure and how it conforms to modern network operations procedures</p><p>The Cisco NSO Essentials for Programmers and Network Architects (NSO201) course introduces you to CiscoÂ© Network Services Orchestrator (NSO). You will learn to install Cisco NSO and use it to manage devices and create services based on YANG templates with XPath. This course provides a brief overview of NSO as a network automation solution, as well as an introduction to NETCONF, YANG, and XPath. You will learn about service packages, network element drivers, and Application Programming Interfaces (APIs). The course also covers service creation, device and configuration management, NSO maintenance, NSO options and integrations, and basic NSO troubleshooting.</p></div><div id="course-pills-2"><h4>Introduction to Cisco NSO </h4><ul><li>Meeting Challenges with Orchestration </li><li>Challenges of Network Management</li><li>Challenges of Network Orchestration</li><li>NSO Features and Benefits That Meet Challenges</li><li>Standardized Approach</li></ul><h4>What Is NSO? </h4><ul><li>Logical Architecture</li><li>Components</li></ul><h4>What Does NSO Do? </h4><ul><li>Orchestration Use Cases</li></ul><h4>How Does NSO Work? </h4><ul><li>Introduction to NETCONF and YANG</li><li>Packages</li><li>Mapping Logic</li><li>Network Element Drivers (NEDs)</li></ul><h4>Resources and Training </h4><ul><li>Resources</li><li>Training</li></ul><h4>Get Started with Cisco NSO </h4><ul><li>Installing Cisco NSO </li><li>Setup Overview</li><li>Cisco NSO Local Installation</li><li>Installing NEDs</li><li>Using NetSim</li></ul><h4>NETCONF Overview </h4><ul><li>Challenges of Network Management</li><li>Introduction to NETCONF</li><li>NETCONF Operation</li></ul><h4>Device Manager </h4><ul><li>Device Manager Overview</li><li>Device Configuration Management</li><li>Device Connection Management</li><li>Templates and Groups</li><li>Other Device Management Tools</li></ul><h4>Service Manager Essentials </h4><ul><li>YANG Overview </li><li>Introduction to YANG</li><li>Other Representations of YANG</li><li>Data Types</li><li>XPath Overview</li><li>Basic YANG Statements</li><li>Can You Spot the Error?</li></ul><h4>Using Services </h4><ul><li>Package Architecture</li><li>Creating a Service Package</li><li>Sample Service Configuration</li><li>Service Template</li><li>YANG Service Model</li><li>Deploying a Service</li></ul><h4>Model-to-Model Mapping </h4><ul><li>Mapping Introduction</li><li>Mapping Logic</li><li>FASTMAP</li><li>Template Processing</li></ul><h4>Service Design and Cisco NSO Programmability </h4><ul><li>Service Design </li><li>Service Design Overview</li><li>Top-Down Approach</li><li>Bottom-Up Approach</li><li>Device Configuration</li><li>Service Model</li></ul><h4>Service Management </h4><ul><li>Service Management Tasks</li><li>Service Lifecycle Management Guidelines</li></ul><h4>NSO Programmability Introduction </h4><ul><li>NSO Programmability Overview</li><li>Python Service Skeleton</li><li>Creating a Service YANG Model</li><li>Creating a Service Template</li><li>Template Processing with Python</li></ul><h4>Cisco NSO Flexibility </h4><ul><li>System Configuration and Troubleshooting </li><li>System Configuration</li><li>System Troubleshooting</li></ul><h4>Integration </h4><ul><li>Integration Options</li><li>NETCONF Server</li><li>Web Integration</li><li>SNMP Agent</li></ul><h4>Alarm Management and Reporting </h4><ul><li>Alarm Management</li><li>Reporting</li></ul><h4>Scalability and Performance </h4><ul><li>High Availability</li><li>High-Availability Cluster Communications</li><li>Clustering</li><li>Layered Service Architecture</li><li>Addressing Performance Limitations</li></ul><h4>Components and Function Packs </h4><ul><li>Function Packs</li><li>NFV Orchestration</li><li>Reactive FASTMAP</li></ul></div>

Service Design Courses (SDC)

Network & Security

Network Engineer

Client Contractor National Safety Group (CCNSG)

Cisco NSO Essentials for Programmers and Network Architects v3.0 (NSO201)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course benefits individuals responsible for configuring and monitoring devices running the Junos OS.</p>Overview<p>Describe the value of MPLS VPNs.<br />Describe the differences between provider-provisioned VPNs and customer-provisioned VPNs.<br />Describe the differences between Layer 2 VPNs and Layer 3 VPNs.<br />List the provider-provisioned MPLS VPN features supported by the JUNOS software.<br />Describe the roles of a CE device, PE router, and P router in a BGP Layer 3 VPN.<br />Describe the format of the BGP routing information, including VPN-IPv4 addresses and route distinguishers.<br />Describe the propagation of VPN routing information within an AS.<br />List the BGP design constraints to enable Layer 3 VPNs within a provider network.<br />Explain the operation of the Layer 3 VPN data plane within a provider network.<br />Create a routing instance, assign interfaces to a routing instance, create routes in a routing instance, and import/export routes from a routing instance using route distinguishers/route targets.<br />Describe the purpose of BGP extended communities, configure extended BGP extended communities, and use BGP extended communities.<br />List the steps necessary for proper operation of a PE-CE dynamic routing protocol.<br />List the troubleshooting and monitoring techniques for routing instances.<br />Explain the difference between the bgp.l3vpn table and the inet.0 table of a routing instance.<br />Monitor the operation of a CE-PE dynamic routing protocol.<br />Explain the operation of a PE mulit-access interface in a Layer 3 VPN and list commands to modify that behavior.<br />Describe ways to support communication between sites attached to a common PE router.<br />Provision and troubleshoot hub-and-spoke Layer 3 VPNs,<br />Describe the flow of control traffic and data traffic in a hub-and-spoke Layer 3 VPN.<br />Describe QoS mechanisms available in L3VPNs.<br />Configure L3VPN over GRE tunnels.<br />Describe the RFC 4364 VPN options.<br />Describe the carrier-of-carriers model.<br />Configure the carrier-of-carriers and ''Option C'' configuration.<br />Describe the flow of control and data traffic in a draft-rosen multicast VPN.<br />Describe the configuration steps for establishing a draft-rosen multicast VPN.<br />Monitor and verify the operation of draft-rosen multicast VPNs.<br />Describe the flow of control traffic and data traffic in a next-generation multicast VPN.<br />Describe the configuration steps for establishing a next-generation multicast VPN.<br />Describe the configuration steps for establishing a next-generation multicast VPN.<br />Monitor and verify the operation of next-generation multicast VPNs.</p><p>This three-day course is designed to provide students with MPLS-based Layer 3 virtual private network (VPN) knowledge and configuration examples.</p></div><div id="course-pills-2"><h4>Chapter 1: Course Introduction</h4><ul><li>Course Introduction</li></ul><h4>Chapter 2: MPLS VPNs</h4><ul><li>MPLS VPNs</li><li>Provider-Provisioned VPNs</li></ul><h4>Chapter 3: Layer 3 VPNs</h4><ul><li>Layer 3 VPN Terminology</li><li>VPN-IPv4 Address Structure</li><li>Operational Characteristics</li></ul><h4>Chapter 4: Basic Layer 3 VPN Configuration</h4><ul><li>Preliminary Steps</li><li>PE Router Configuration</li><li>Lab: Layer 3 VPN with Static and BGP Routing</li></ul><h4>Chapter 5: Layer 3 VPN Scaling and Internet Access</h4><ul><li>Scaling Layer 3 VPNs</li><li>Public Internet Access Options</li><li>Lab: LDP over RSVP Tunnels and Public Internet Access</li></ul><h4>Chapter 6: Layer 3 VPNs ? Advanced Topics</h4><ul><li>Exchanging Routes between Routing Instances</li><li>Hub-and-Spoke Topologies</li><li>Layer 3 VPN CoS Options</li><li>Layer 3 VPN and GRE Tunneling Integration</li><li>Layer 3 VPN and IPSec Integration</li><li>Layer 3 VPN Egress Protection</li><li>BGP prefix-independent convergence (PIC) edge for MPLS VPNs</li><li>VRF Localization</li><li>Provider Edge Link Protection</li><li>Support for configuring more than 3 million L3VPN Labels</li><li>Lab: GRE Tunneling</li></ul><h4>Chapter 7: Interprovider Backbones for Layer 3 VPNs</h4><ul><li>Hierarchical VPN Models</li><li>Carrier-of-Carriers Model</li><li>Option C Configuration</li><li>Lab: Carrier of Carrier Layer 3 VPNs</li></ul><h4>Chapter 8: Troubleshooting Layer 3 VPNs</h4><ul><li>Working with Multiple Layers</li><li>Troubleshooting Commands on a PE Device</li><li>Multiaccess Interfaces in Layer 3 VPNs</li><li>PE and CE-based Traceroutes</li><li>Layer 3 VPN Monitoring Commands</li><li>Lab: Troubleshooting Layer 3 VPNs</li></ul><h4>Chapter 9: Draft Rosen Multicast VPNs</h4><ul><li>Multicast Overview</li><li>Draft Rosen MVPN Overvie</li><li>Draft Rosen MVPN Operation</li><li>Configuration</li><li>Monitoring</li></ul><h4>Chapter 10: Next Generation Multicast VPNs</h4><ul><li>Multicast VPN Overview</li><li>Next-Generation MVPN Operation</li><li>Configuration</li><li>Monitoring</li><li>Internet Multicast</li><li>Ingress Replication</li><li>Internet Multicast Signaling and Data Plane</li><li>Configuring MVPN Internet Multicast</li><li>Monitoring MVPN Internet Multicast</li><li>Lab: MVPN Internet Multicast</li></ul></div>

MPLS

JL3V - Junos Layer 3 VPNs

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>Systems engineers<br />Network engineers<br />Field engineers<br />Technical support personnel<br />Channel partners and resellers</p>Overview<p>After taking this course, you should be able to:<br />Describe the key concepts of segment routing<br />Implement and verify IGP segment routing<br />Migrate an existing Multiprotocol Label Switching (MPLS) LDP-based network to segment routing<br />Implement and verify TI-LFA segment routing<br />Instantiate segment routing policies<br />Instantiate multidomain segment routing policies<br />Configure and verify BGP prefix segments and SR-based services</p><p>The Implementing Segment Routing on Cisco IOS XR (SEGRTE201) v2.0 course covers the fundamental concepts of Segment Routing (SR), how to configure and verify segment routing within an Interior Gateway Protocol (IGP), and the interworking of Label Distribution Protocol (LDP) with segment routing. You will learn how to implement Topology-Independent Loop-Free Alternate (TI-LFA) using segment routing, and how to instantiate and verify segment routing traffic engineering policies. You will also learn how to implement segment routing within Border Gateway Protocol (BGP).</p></div><div id="course-pills-2"><h4>Introduction to Segment Routing</h4><ul><li>Examining Unified Fabric Routing</li><li>Exploring Segment Routing Concepts</li><li>Examining Segment Types</li><li>Examining the Segment Routing Global Block (SRGB)</li></ul><h4>IGP Segment Routing Implementation and Verification</h4><ul><li>Examining the IGP Control Plane</li><li>Examining SRGB and IGP Interactions</li><li>Examining Prefix and Adjacency SIDs</li><li>Intermediate System to Intermediate System (IS-IS) Multilevel and Open Shortest Path First (OSPF) Multi-Area</li><li>Configuring and Verifying IS-IS SR Operation</li><li>Configuring and Verifying OSPF SR Operation</li></ul><h4>Segment Routing and LDP Interworking</h4><ul><li>SR and LDP Interworking Data Plane</li><li>Mapping Server Function and Configuration</li><li>Interworking Deployment Models</li></ul><h4>Topology Independent ? Loop Free Alternate</h4><ul><li>Examining Classic LFA</li><li>Examining TI-LFA Fundamentals</li><li>Implementing and Verifying TI-LFA for SR Traffic</li><li>Implementing and Verifying SR TI-LFA for LDP Traffic</li><li>TI-LFA and SR LDP Interworking</li></ul><h4>Segment Routing Policies ? Traffic Engineering (SR-TE)</h4><ul><li>Exploring SR Policies</li><li>Introducing the Anycast and Binding SIDs</li><li>Enabling and Verifying SR Policies</li><li>Instantiating SR Policies</li><li>Instantiating SR Policies using BGP Dynamic</li></ul><h4>Multidomain SR Policies</h4><ul><li>Configuring and Verifying a Path Computation Element (PCE)</li><li>Configuring and Verifying BGP Link-State (LS)</li><li>Configuring Multidomain SR Policies with a PCE</li><li>Configuring Multidomain SR Policies with On Demand Next-Hop (ODN)</li></ul><h4>Segment Routing?Based Services</h4><ul><li>Examining the BGP Prefix-SID Operation</li><li>Configuring and Verifying the BGP Prefix SID</li><li>Examining Egress Peer Engineering</li><li>Examining the BGP Prefix-SID Operation</li><li>SR Flexible Algorithm and Performance Measurement (PM) Delay</li><li>SR-Enabled VPNs</li></ul></div>

Cisco Implementing Segment Routing on Cisco IOS XR (SEGRTE201)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Ideal candidates are IT Professionals who deploy small-to-medium scale enterprise network solutions based on Aruba products and technologies.</p>Overview<p>Network Fundamentals<br />Review Aruba Switching portfolio<br />ArubaOS-CX Network Operating System<br />VLANs<br />Spanning Tree Protocol<br />VRRP<br />Link Aggregation<br />IP Routing<br />Subnetting<br />OSPFv2 - Single Area<br />Stacking using VSF<br />Secure Management and Maintenance<br />Aruba NetEdit</p><p>Teaches you the fundamental skills necessary to configure and manage modern, open standards-based networking solutions using Aruba's OS-CX routing &amp; switching technologies. This course consists of approximately 60% lecture and 40% hands-on lab exercises</p></div><div id="course-pills-2"><h4>Network Fundamentals</h4><ul><li>What is a network?</li><li>What is a Protocol?</li><li>OSI Reference Model</li><li>Encapsulation, frames, packets, segments</li><li>Layer 2 to Layer 7 headers</li><li>Media, cabling, Ethernet/wifi headers</li><li>Binary/Hex/Decimal theory and conversion</li><li>TCP/IP Stack (IP addressing &amp; Transport Protocols TCP/UDP)</li><li>Types of traffic: Unicast, Broadcast, Multicast</li></ul><h4>TCP/IP Stack</h4><ul><li>Overview</li><li>Ethernet frames</li><li>IPv4 Header</li><li>TCP Header ? Three-way Handshake</li><li>TCP Header ? Sequence Numbers</li><li>TCP Header ? Port Numbers</li><li>TCP Header</li><li>UPD Header</li></ul><h4>Basic Networking with Aruba Solutions</h4><ul><li>Networking devices: Switches, Routers, Multilayer Switches, APs, Mobility Controllers, Firewalls, Servers (HTTP, DHCP, DNS, Telnet, FTP)</li><li>2-Tier vs 3-Tier hierarchy</li><li>Switching Portfolio (AOS switches &amp; AOS-CX switches) is this introducing both portfolio on a couple of slide and few slides on AOS-CX hardware architecture, software architecture and intro to NAE high level.</li><li>Introduction to AOS-CX and feature set</li><li>Port numbering</li><li>Accessing Aruba OS-CX CLI</li><li>Prompt modes/levels and navigation</li><li>Context sensitive help</li><li>Show logs, configuration, interfaces, transceivers, flash, version</li><li>Hostname/interface name, enabling interfaces</li><li>Link Layer Discovery Protocol</li><li>ICMP and reachability testing tools: Ping and Traceroute</li><li>PoE (standards one slide and what we support and one or two slide on configuration</li></ul><h4>VLANs</h4><ul><li>Broadcast/collision domains</li><li>VLAN benefits</li><li>VLAN creation</li><li>DHCP server configuration in switches (optional)</li><li>802.1Q tagging</li><li>Switchports vs. Routed ports</li><li>MAC address table</li><li>ARP table</li><li>Packet Delivery part 1</li></ul><h4>Spanning Tree Protocol</h4><ul><li>Redundant network</li><li>L2 loops</li><li>802.1D</li><li>Common Spanning Tree</li><li>802.1s</li><li>802.1w overview</li><li>802.1w load balancing</li><li>802.1w region configuration</li></ul><h4>Link Aggregation</h4><ul><li>Static Aggregation</li><li>LACP</li><li>Load Balancing</li></ul><h4>IP Routing - Part 1</h4><ul><li>Default Gateway</li><li>DHCP IP Helper Address</li><li>IP Routing Service</li><li>Inter-VLAN routing</li><li>Packet Delivery Part 2</li><li>Need for layer 3 redundancy</li><li>Introduction to VRF</li></ul><h4>VRRP</h4><ul><li>VRRP overview</li><li>VRRP basic operation</li><li>VRRP failover and preempt</li><li>VRRP and MSTP coordination</li></ul><h4>IP Routing - Part 2</h4><ul><li>Subnetting</li><li>CIDR</li><li>Static routes</li><li>Administrative Distance</li><li>Floating routes</li><li>Scalability issues</li></ul><h4>IP Routing - Part 3</h4><ul><li>IGP vs EGP</li><li>Distance Vector vs Link State</li><li>OSPF Router-ID and Hello Messages</li><li>Passive interfaces</li><li>States</li><li>DR and BDR</li><li>LSDB: LSA 1 and 2</li><li>Path selection and convergence</li><li>Using cost to manipulate routes</li></ul><h4>Stacking</h4><ul><li>Control Plane, Management Plane, and Data Plane</li><li>Introduction to Stacking technologies</li><li>Stacking Benefits</li><li>Centralized control and management plane</li><li>Distributed Data Plane and Distributed Link Aggregation</li><li>VSF</li><li>VSF requirements</li><li>VSF Link and member roles</li><li>VSF member IDs and port numbers</li><li>VSF Configuration</li><li>VSF Provisioning use cases</li><li>Tracing Layer 2 traffic: Unicast</li><li>Tracing Layer 2 traffic: Broadcast, Multicast, and Unknown Unicast</li><li>VSF Failover and OSFP Graceful-Restart</li><li>VSF Link failure without MAD</li><li>MAD</li><li>VSX Introduction</li></ul><h4>Secure Management and Maintenance</h4><ul><li>OOBM port</li><li>Management VRF</li><li>Secure Management Protocols: AAA, SSH, HTTPS, RBAC</li><li>Radius-based management auth (VSA)</li><li>SNMP</li><li>Web interface</li><li>Configuration file management (Backup, restore, checkpoint and roll back)</li><li>Operating System image management (backup and restore)</li><li>Factory default/password recovery</li></ul><h4>AOS-CX Management tools</h4><ul><li>Intro to NetEdit</li><li>NetEdit installation</li><li>Basic monitoring with NetEdit</li><li>AOS-CX Mobile App</li></ul></div>

Cisco Certified Network Associate (CCNA)

Computer Networking

AR-CXF: ArubaOS-CX Switching Fundamentals (Delivered by Fast Lane)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Operational Technology (OT) Engineers<br />IT engineers<br />Generalists, including managers, project leads, and solutions and business architects</p>Overview<p>Define what IIoT is and identify IIoT architectures.<br />Identify IIoT market verticals, and their motivations and requirements.<br />Explore Cisco IIoT networking devices, how they are different from other devices, and use common administrative tools for managing them.<br />Explore industrial communications protocols for control and automation, and how they have been adapted to run on top of a TCP/IP network infrastructure.<br />Describe wireless protocols used in IIoT environments, including architectures and devices used.<br />Understand the TCP/IP protocol stack and how it is used with other protocols in IIoT environments.<br />Discuss network protocols for clock synchronization between network devices, and describe available tools for IIoT network administration.<br />Discuss wireless technologies used in a core LAN, and their relevance to IIoT implementations.<br />Explore field WAN technologies and how they are used in IIoT environments.<br />Explore legacy protocols and explain the methods available to transport non-routable protocols over modern networks.<br />Explain fundamental concepts of Quality of Service (QoS) related to IIoT network environments.<br />Discuss Multiprotocol Label Switching (MPLS) operation, components, terminology, and features, and explore its use in IIoT environments.<br />Explore Layer 2 and Layer 3 VPN technologies and describe the way they can be used on IIoT deployments.<br />Describe Dense Wave Division Multiplexing (DWDM) technology and its use in IIoT environments.<br />Explore Layer 1 and Layer 2 high availability technologies and redundancy mechanisms.<br />Describe Layer 3 high availability and the need for Layer 3 redundancy in IIoT deployments</p><p>The Understanding Cisco Industrial IoT Networking Foundation (INFND) v1.0 course gives you an overview of the protocols, applications, and network infrastructure you need to support and manage Industrial Internet of Things (IIoT) solutions. You will learn about IIoT industry verticals and how different protocols are used within them. The course also covers configuring and verifying the protocols on CiscoÂ© IIoT networking devices.</p></div><div id="course-pills-2"><h4>Course Introduction.</h4><h4>Defining Industrial Internet of Things</h4><h4>Examining Common IIoT Verticals.</h4><h4>Examining Cisco IIoT Networking Devices.</h4><h4>Examining and Configuring Industrial Communication Protocols.</h4><h4>Describing Wireless IIoT Protocols.</h4><h4>Explaining and Configuring TCP/IP Protocols, Addressing, and Segmentation.</h4><h4>Examining Network Services and Administration.</h4><h4>Examining and Configuring Wireless Core LAN Technologies.</h4><h4>Describing Field WAN Technologies.</h4><h4>Examining and Configuring Transportation of Legacy Protocols.</h4><h4>Describing, Configuring, and Verifying Quality of Service (QoS) for IIoT Protocols.</h4><h4>Examining and Verifying MPLS and IIoT.</h4><h4>Configuring and Explaining VPN Technology and IIoT.</h4><h4>Describing DWDM.</h4><h4>Configuring and Defining Layer 1 and Layer 2 High Availability Technologies.</h4><h4>Defining and Configuring Layer 3 High Availability Technologies</h4><h4>Lab outline</h4><ul><li>Connect to the Cisco IIoT Devices.<br />Use Industrial Protocols with Cisco Industrial Ethernet Switches.<br />Configure an 802.11 Client.<br />Configure an IPv6 Address.<br />Configure Layer 2 Network Address Translation (NAT) and IP Addressing in an Example IoT Deployment.</li></ul></div>

Cisco Understanding Cisco Industrial IoT Networking Foundation (INFND)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This class is ideal for merchants, marketers, and content managers who want to learn more about using B2C Commerce Cloud Business Manager to manage end-to-end business operations for a Commerce Cloud storefront. This course is also useful for developers preparing for the B2C Commerce Developer certification, providing information on working with a B2C site and data management using Business Manager.</p>Overview<p>Organize a storefront using catalogs, categories, products, pricing, and search refinements.<br />Improve results in search engines using SEO best practices.<br />Improve on-site search using the search index, Einstein Search dictionaries, and sorting rules.<br />Entice and target online shoppers using customer groups, qualifiers, campaigns, and promotions.<br />Create shopper experiences using content slots, Page Designer, and Einstein Recommendations.<br />Leverage analytics and reports to determine success.<br />Create A/B tests to make decisions on storefront experiences.</p><p>Discover how to present products in a compelling way on a B2C Commerce Cloud storefront so you can turn customers into repeat customers. In this 5-day extended* class, you?ll learn how to improve conversion rates and increase the average order size of shoppers. Our B2C Commerce Cloud experts will walk you through how to organize an existing site, use best practices in search and online marketing, enhance the shopper experience, and leverage analytics to understand what products are selling best and why. <br />NOTE: This course does not include site creation, programming, or site design. This class is taught using the SFRA reference architecture site and not the client?s specific site. Client specific site is used during the Launch Readiness Bootcamp conducted by Services.</p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Introductions</li><li>Housekeeping</li><li>B2C Commerce Overview</li></ul><h4>Shop Organization</h4><ul><li>Explain How Catalogs Work</li><li>Create Categories</li><li>Manage Products</li><li>Manage Pricing &amp; Inventory</li><li>Configure Search Refinements</li></ul><h4>Search &amp; Sort</h4><ul><li>Manage Search Engine Optimization</li><li>Implement Searchandizing Strategies</li></ul><h4>Online Marketing</h4><ul><li>Use Qualifiers (coupon codes, source codes, customer groups)</li><li>Create Promotions</li><li>Create and Manage Campaigns</li><li>Refine Campaigns</li></ul><h4>Shopper Experience</h4><ul><li>Identify Content Management Basics</li><li>Create and Manage Content Slots</li><li>Create a Page Using Page Designer</li><li>Identify Einstein Recommender Types and Related Strategies</li></ul><h4>Analysis and Optimization</h4><ul><li>View Production Reports</li><li>Create an A/B Test</li></ul></div>

Salesforce Associate

Commercial & Contract Management Certification Program (CCM)

Sales Management

B2C Sales

Salesforce Certified Marketing Cloud Email Specialist

Salesforce Manage and Merchandise a B2C Commerce Cloud Store - Extended (CCM101)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Data center administrators<br />Data center engineers<br />Systems engineers<br />Server administrators<br />Network managers<br />Cisco integrators and partners<br />Data center designers<br />Technical solutions architects<br />Network architects</p>Overview<p>After taking this course, you should be able to:<br />Describe the foundations of data center networking<br />Describe Cisco Nexus products and explain the basic Cisco NX-OS functionalities and tools<br />Describe Layer 3 first-hop redundancy<br />Describe Cisco FEX connectivity<br />Describe Ethernet port channels and vPCs<br />Introduce switch virtualization, machine virtualization, and describe network virtualization<br />Compare storage connectivity options in the data center<br />Describe Fibre Channel communication between the initiator server and the target storage<br />Describe Fibre Channel zone types and their uses<br />Describe NPV and NPIV<br />Describe data center Ethernet enhancements that provide a lossless fabric<br />Describe FCoE<br />Describe data center server connectivity<br />Describe Cisco UCS Manager<br />Describe the purpose and advantages of APIs<br />Describe Cisco ACI<br />Describe the basic concepts of cloud computing</p><p>The Understanding Cisco Data Center Foundations (DCFNDU) v1.1 course helps you prepare for entry-level data center roles. In this course, you will learn the foundational knowledge and skills you need to configure CiscoÂ© data center technologies including networking, virtualization, storage area networking, and unified computing. You will get an introduction to Cisco Application Centric Infrastructure (Cisco ACI), automation and cloud computing. You will get hands-on experience with configuring features on Cisco Nexus Operating System (Cisco NX-OS) and Cisco Unified Computing System (Cisco UCS). This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several CCNP and other professional-level data center courses and exams.</p></div><div id="course-pills-2"><h4>Describing the Data Center Network Architectures</h4><ul><li>Cisco Data Center Architecture Overview</li><li>Three-Tier Network: Core, Aggregation, and Access</li><li>Spine-and-Leaf Network</li><li>Two-Tier Storage Network</li></ul><h4>Describing the Cisco Nexus Family and Cisco NX-OS Software</h4><ul><li>Cisco Nexus Data Center Product Overview</li><li>Cisco NX-OS Software Architecture</li><li>Cisco NX-OS Software CLI Tools</li><li>Cisco NX-OS Virtual Routing and Forwarding</li></ul><h4>Describing Layer 3 First-Hop Redundancy</h4><ul><li>Default Gateway Redundancy</li><li>Hot Standby Router Protocol</li><li>Virtual Router Redundancy Protocol</li><li>Gateway Load Balancing Protocol</li></ul><h4>Describing Cisco FEX</h4><ul><li>Server Deployment Models</li><li>Cisco FEX Technology</li><li>Cisco FEX Traffic Forwarding</li><li>Cisco Adapter FEX</li></ul><h4>Describing Port Channels and vPCs</h4><ul><li>Ethernet Port Channels</li><li>Virtual Port Channels</li><li>Supported vPC Topologies</li></ul><h4>Describing Switch Virtualization</h4><ul><li>Cisco Nexus Switch Basic Components</li><li>Virtual Routing and Forwarding</li><li>Cisco Nexus 7000 VDCs</li><li>VDC Types</li><li>VDC Resource Allocation</li><li>VDC Management</li></ul><h4>Describing Machine Virtualization</h4><ul><li>Virtual Machines</li><li>Hypervisor</li><li>VM Manager</li></ul><h4>Describing Network Virtualization</h4><ul><li>Overlay Network Protocols</li><li>VXLAN Overlay</li><li>VXLAN BGP EVPN Control Plane</li><li>VXLAN Data Plane</li><li>Cisco Nexus 1000VE Series Virtual Switch</li><li>VMware vSphere Virtual Switches</li></ul><h4>Introducing Basic Data Center Storage Concepts</h4><ul><li>Storage Connectivity Options in the Data Center</li><li>Fibre Channel Storage Networking</li><li>VSAN Configuration and Verification</li></ul><h4>Describing Fibre Channel Communication Between the Initiator Server and the Target Storage</h4><ul><li>Fibre Channel Layered Model</li><li>FLOGI Process</li><li>Fibre Channel Flow Control</li></ul><h4>Describing Fibre Channel Zone Types and Their Uses</h4><ul><li>Fibre Channel Zoning</li><li>Zoning Configuration</li><li>Zoning Management</li></ul><h4>Describing Cisco NPV Mode and NPIV</h4><ul><li>Cisco NPV Mode</li><li>NPIV Mode</li></ul><h4>Describing Data Center Ethernet Enhancements</h4><ul><li>IEEE Data Center Bridging</li><li>Priority Flow Control</li><li>Enhanced Transmission Selection</li><li>DCBX Protocol</li><li>Congestion Notification</li></ul><h4>Describing FCoE</h4><ul><li>Cisco Unified Fabric</li><li>FCoE Architecture</li><li>FCoE Initialization Protocol</li><li>FCoE Adapters</li></ul><h4>Describing Cisco UCS Components</h4><ul><li>Physical Cisco UCS Components</li><li>Cisco Fabric Interconnect Product Overview</li><li>Cisco IOM Product Overview</li><li>Cisco UCS Mini</li><li>Cisco IMC Supervisor</li><li>Cisco Intersight</li></ul><h4>Describing Cisco UCS Manager</h4><ul><li>Cisco UCS Manager Overview</li><li>Identity and Resource Pools for Hardware Abstraction</li><li>Service Profiles and Service Profile Templates</li><li>Cisco UCS Central Overview</li><li>Cisco HyperFlex Overview</li></ul><h4>Using APIs</h4><ul><li>Common Programmability Protocols and Methods</li><li>How to Choose Models and Processes</li></ul><h4>Describing Cisco ACI</h4><ul><li>Cisco ACI Overview</li><li>Multitier Applications in Cisco ACI</li><li>Cisco ACI Features</li><li>VXLAN in Cisco ACI</li><li>Unicast Traffic in Cisco ACI</li><li>Multicast Traffic in Cisco ACI</li><li>Cisco ACI Programmability</li><li>Common Programming Tools and Orchestration Options</li></ul><h4>Describing Cloud Computing</h4><ul><li>Cloud Computing Overview</li><li>Cloud Deployment Models</li><li>Cloud Computing Services </li></ul><h4>Lab outline</h4><ul><li>Explore the Cisco NX-OS CLI</li><li>Explore Topology Discovery</li><li>Configure HSRP</li><li>Configure vPCs</li><li>Configure VRF</li><li>Explore the VDC Elements</li><li>Install ESXi and vCenter</li><li>Configure VSANs</li><li>Validate FLOGI and FCNS</li><li>Configure Zoning</li><li>Configure Unified Ports on a Cisco Nexus Switch and Implement FCoE</li><li>Explore the Cisco UCS Server Environment</li><li>Configure a Cisco UCS Service Profile</li><li>Configure Cisco NX-OS with APIs</li><li>Explore the Cisco UCS Manager XML API Management Information Tree</li><li>Explore Cisco ACI</li></ul></div>

Understanding Cisco Data Center Foundations (DCFNDU) v1.1

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online.</p>Overview<p>#NAME?</p><p>This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online.</p></div><div id="course-pills-2"><h3>1 - An Introduction to SharePoint Online</h3> <ul> <li>Introducing Office 365 and SharePoint</li> <li>Getting started with Office 365</li> <li>The cloud revolution</li> <li>Login to Office 365</li> <li>What is Office 365</li> <li>Using the app launcher</li> <li>What is SharePoint</li> <li>Office 365 settings</li> <li>Introducing Office 365 Groups</li> <li>Delve</li> <li>Ownership and Access</li> <li>OneDrive</li> </ul> <h3>2 - Creating Sites</h3> <ul> <li>Planning your sites</li> <li>Create new subsites</li> <li>The Office 365 tenant</li> <li>Site templates</li> <li>Web addresses</li> <li>Apply a them</li> <li>Site collections</li> <li>Building your navigation</li> <li>Create a new site</li> <li>Delete subsites</li> <li>Team site navigation</li> <li>User interface: classic vs modern</li> <li>Site contents: classic vs modern</li> <li>Where does classic come from?</li> </ul> <h3>3 - Creating and Managing Web Pages</h3> <ul> <li>The types of pages found in SharePoint</li> <li>Classic SharePoint pages</li> <li>Modern SharePoint pages</li> <li>How to use classic team site pages</li> <li>Create news and site pages</li> <li>Review features of publishing sites</li> <li>Web parts</li> <li>Save, publish, share and delete pages</li> <li>Communication sites</li> </ul> <h3>4 - Working with Apps</h3> <ul> <li>An introduction to apps</li> <li>Co-authoring</li> <li>Marketplace apps</li> <li>Check In ? Out</li> <li>Adding apps to a site</li> <li>Edit and view file properties</li> <li>Create and manage columns</li> <li>Quick edit view</li> <li>Public and personal views</li> <li>File commands</li> <li>Managing app settings</li> <li>Copy link and Share</li> <li>Content approval</li> <li>Folders</li> <li>Major and minor versioning</li> <li>The recycle bin</li> <li>Document sets</li> <li>Alerts</li> <li>Working with files in a library</li> <li>OneDrive sync</li> <li>Create, Upload and edit files</li> <li>Working with classic lists</li> </ul> <h3>5 - Building processes with Flow and PowerApps</h3> <ul> <li>What are business processes?</li> <li>Design and publish a Flow</li> <li>Classic tools for designing processes</li> <li>Getting started with PowerApps in SharePoint</li> <li>Design and test a classic workflow</li> <li>Enhance data capture with PowerApps</li> <li>Getting started with Flow in SharePoint</li> <li>Test a Flow and PowerApps enriched list</li> </ul> <h3>6 - Customizing Security</h3> <ul> <li>Office 365 Group access</li> <li>Share a file</li> <li>Updating Office 365 Group Security</li> <li>Remove a user</li> <li>Managing access to SharePoint</li> <li>Customizing SharePoint security</li> <li>New sites private vs public</li> <li>Create permission levels and groups</li> <li>Setup access requests</li> <li>Security inheritance</li> <li>Share a site</li> <li>Security best practices</li> </ul> <h3>7 - Working with Search</h3> <ul> <li>Delve</li> <li>Search tips</li> <li>An introduction to SharePoint search</li> <li>Accessing classic search</li> <li>Search in folders, libraries and sites</li> <li>Promoted results</li> <li>Search results</li> </ul> <h3>8 - Enterprise Content Management</h3> <ul> <li>Managed metadata service</li> <li>Information management policies</li> <li>An introduction to content types</li> <li>The records center</li> <li>Create and manage content type</li> <li>In-place records management</li> <li>Deploy content types</li> <li>The content organizer</li> <li>Using content types in apps</li> <li>Durable links</li> <li>The content type hub</li> </ul></div>

Microsoft Power Apps

Microsoft Sharepoint

Power Apps

Microsoft Power Platform

SharePoint

55215 SharePoint Online Power User

General Admission

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

IT Service Management

ITIL

IT (Information Technology)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

ITILÂ© 4 Foundation

<div data-node="61658ba442cd6" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cd7" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd9" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d7" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6165945ab79d8" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79da" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c2" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c3" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c5" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Digital Electronics Course</span></h3></div><div data-node="618322664d7fd" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Electronics Course</strong>&nbsp;is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.</p></div></div><div data-node="618322b7d4864" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Electronics Course</strong> runs over 10 evenings (every Monday and Wednesday) from 7.00pm to 10.00pm with the next course commencing on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">Monday 2nd September 2024 at 7.00 pm</span>.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span><br fr-original-style="" style="box-sizing: border-box;"></strong></p></div></div></div></div></div><div data-node="61657d76a40c7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6183230b58256" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom &ndash; how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through 9 online virtual classroom sessions. The 10th and last session will involve the additional practical work for the course as well as the written examination (multiple choice for City &amp; Guilds and written for Hi-Tech Training) which will take place at our training centre at 43 North Great Georges Street, Dublin 1 (completed online for non ROI learners).</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the virtual classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations on equipment being involved actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">We will send out a practical kit so that trainees can complete assignments and practical work at home. The kit is the property of Hi-Tech Training and will be returned to Hi-Tech Training on the last day of the course.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">(The kits may also be purchased by the learner&hellip;.see the&nbsp;<a href="http://hitechtraining.ie/product-category/electronics-courses/digital-electronics-course/" target="_blank" rel="noopener" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">Kits Page Link</a>&nbsp;for more details).<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The kit consists of power supply unit breadboard, multimeter, cables, The kit consists of breadboard, multimeter, oscilloscope, battery and connectors, components including resistors, LEDs and ICs (AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, Latches, Flip-Flops, Timers, etc). Trainees will build various projects as part of the course. The kit forms an integral part of the course, so full course fees need to be paid at least 7 days prior to course commencement to allow time to ship the kit in time for the course.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">* If attending the course from outside of Ireland the course practical training kit must be purchased via our online shop in time for delivery before course commencement. The equipment will then remain the property of the trainee.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for each course, we have a quick informal free 1 hr online meeting approx. 7 days prior to course commencement, to make sure that trainees get connected through Zoom properly, let them know what the virtual classroom will be like and go through any questions they may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc.) will be sent before the Informal Induction session.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div><div data-node="61657d76a40d2" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This course equips participants with practical &ldquo;Hands-on&rdquo; skills relevant to the workplace and the theory required for certification. Participants can expect to have the skills to:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Build and fault-finding a range of Digital Electronic circuits used in computers and computer-controlled equipment</li><li fr-original-style="" style="box-sizing: border-box;">Use test equipment including Multimeters, Oscilloscopes, logic probes and pulsers to implement systematic fault-finding techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Study and use of popular Digital Electronic gates and more advanced circuits</li></ul></div></div><div data-node="61657d76a40d7" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to Electronics: &ndash; Electric Current, OHMS Law, Insulation, Conduction and related Formulae. Resistor colour codes.</li><li fr-original-style="" style="box-sizing: border-box;">Practical study of Digital I.C.s including AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, SR Latches and D-Latches and Flip-Flops.</li><li fr-original-style="" style="box-sizing: border-box;">Oscillators, Multivibrators and 555 Timers. Switches and Switch De-bounce circuits and their applications.</li><li fr-original-style="" style="box-sizing: border-box;">Numbering systems, TTL and CMOS technologies</li><li fr-original-style="" style="box-sizing: border-box;">Counters, Counter Decoding Circuitry, Shift Registers</li><li fr-original-style="" style="box-sizing: border-box;">A-D and D-A converters</li><li fr-original-style="" style="box-sizing: border-box;">Digital Displays: &ndash; LED and LCD, numeric and alphanumeric, operating currents, voltages and power requirements. Display decoders and drivers.</li><li fr-original-style="" style="box-sizing: border-box;">Test Equipment: &ndash; Practical use of Analogue and Digital Multimeters, Oscilloscopes, Logic probes, Logic Pulsers, etc.</li><li fr-original-style="" style="box-sizing: border-box;">Fault-finding techniques: &ndash; Diagnosing and rectifying faults on circuits built during course.</li><li fr-original-style="" style="box-sizing: border-box;">Health &amp; Safety, Care of Tools and instruments for assembly and repair</li></ul></div></div></div></div></div><div data-node="61657d76a40d3" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40d4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40d5" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40d6" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds of London Institute Digital Electronics 2 (Examination No. 7267-425). This examination consists of 1 written paper and 4 practical assignments. The qualification can be used as part of the requirement for <a title="City & Guilds Diploma in IT Systems Support" href="http://hitechtraining.ie/city-guilds-certification/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">City &amp; Guilds Diploma in IT Systems Support (7267-24).</a></li><li fr-original-style="" style="box-sizing: border-box;">On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.</li></ul></div></div><div data-node="61657d76a40d8" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><img width="794" height="602" src="http://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png" alt="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" itemprop="image" srcset="https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png 794w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-300x227.png 300w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-768x582.png 768w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-600x455.png 600w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-64x49.png 64w" sizes="(max-width: 794px) 100vw, 794px" title="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div></div></div></div></div></div></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442ce8" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div>

Hi-Tech Training

City & Guilds

Electronics

Digital Design

Electrical Engineering

Analog Electronics

Computer Engineering

Digital Skills

Online Education

This Digital Electronics Course is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment. 

Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.

Digital Electronics Course Online

Deposit Only

Full Price (including Deposit)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>Candidates for this exam are users who aspire to improve productivity by automating business processes, analyzing data to produce business insights, and acting more effectively by creating simple app experiences.</p>Overview<p>After completing this course, you will be able to:<br />Describe Microsoft Power Platform components<br />Describe Microsoft Dataverse and connectors<br />Describe cross-cloud scenarios across M365, Dynamics 365, Microsoft Azure and 3rd party services<br />Identify benefits and capabilities of Microsoft Power Platform<br />Identify the basic functionality and business value Microsoft Power Platform components<br />Implement simple solutions with Power Apps, Power Automate, and Power BI</p><p>Learn the business value and product capabilities of Microsoft Power Platform. Create simple Power Apps, connect data with Dataverse, build a Power BI Dashboard, and automate processes with Power Automate. </p></div><div id="course-pills-2"><h4>Module 1: Introduction to Microsoft Power Platform</h4><ul><li>Identify when to use each Microsoft Power Platform component application to create business solution</li><li>Learn the value of using Microsoft Power Platform to create business solutions</li><li>Learn the components and features of Microsoft Power Platform</li></ul><h4>Module 2: Introduction to Microsoft Dataverse</h4><ul><li>Microsoft Dataverse Overview</li></ul><h4>Module 3: Get Started with Power Apps</h4><ul><li>Introduction to Power Apps</li><li>How to build a canvas app</li><li>How to build a model-driven app</li></ul><h4>Module 4: Get Started with Power Automate</h4><ul><li>Power Automate Overview</li><li>How to Build an Automated Solution</li></ul><h4>Module 5: Get Started with Power BI</h4><ul><li>Power BI Overview</li><li>How to Build a Simple Dashboard</li></ul><h4>Module 6: Introduction to Power Virtual Agents</h4><ul><li>Power Virtual Agents overview</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans PL-900T00 Microsoft Power Platform Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the PL-900T00 Microsoft Power Platform Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft PL-900

Microsoft AZ-900

Microsoft AZ-303

Microsoft AZ-700

PL-900T00 Microsoft Power Platform Fundamentals

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

Computer Technician

CompTIA A+

CompTIA Security+

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for people who are seeking to launch a career in cybersecurity.</p>Overview<p>Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents.</p><p>CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn.<br /> <br /> CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs.</p></div><div id="course-pills-2"><h3>Lesson 1: Summarize Fundamental Security Concepts</h3> <ul> <li>Security Concepts</li> <li>Security Controls</li> </ul> <h3>Lesson 2: Compare Threat Types</h3> <ul> <li>Threat Actors</li> <li>Attack Surfaces</li> <li>Social Engineering</li> </ul> <h3>Lesson 3: Explain Cryptographic Solutions</h3> <ul> <li>Cryptographic Algorithms</li> <li>Public Key Infrastructure</li> <li>Cryptographic Solutions</li> </ul> <h3>Lesson 4: Implement Identity and Access Management</h3> <ul> <li>Authentication</li> <li>Authorization</li> <li>Identity Management</li> </ul> <h3>Lesson 5: Secure Enterprise Network Architecture</h3> <ul> <li>Enterprise Network Architecture</li> <li>Network Security Appliances</li> <li>Secure Communications</li> </ul> <h3>Lesson 6: Secure Cloud Network Architecture</h3> <ul> <li>Cloud Infrastructure</li> <li>Embedded Systems and Zero Trust Architecture</li> </ul> <h3>Lesson 7: Explain Resiliency and Site Security Concepts</h3> <ul> <li>Asset Management</li> <li>Redundancy Strategies</li> <li>Physical Security</li> </ul> <h3>Lesson 8: Explain Vulnerability Management</h3> <ul> <li>Device and OS Vulnerabilities</li> <li>Application and Cloud Vulnerabilities</li> <li>Vulnerability Identification Methods</li> <li>Vulnerability Analysis and Remediation</li> </ul> <h3>Lesson 9: Evaluate Network Security Capabilities</h3> <ul> <li>Network Security Baselines</li> <li>Network Security Capability Enhancement</li> </ul> <h3>Lesson 10: Assess Endpoint Security Capabilities</h3> <ul> <li>Implement Endpoint Security</li> <li>Mobile Device Hardening</li> </ul> <h3>Lesson 11: Enhance Application Security Capabilities</h3> <ul> <li>Application Protocol Security Baselines</li> <li>Cloud and Web Application Security Concepts</li> </ul> <h3>Lesson 12: Explain Incident Response and Monitoring Concepts</h3> <ul> <li>Incident Response</li> <li>Digital Forensics</li> <li>Data Sources</li> <li>Alerting and Monitoring Tools</li> </ul> <h3>Lesson 13: Analyze Indicators of Malicious Activity</h3> <ul> <li>Malware Attack Indicators</li> <li>Physical and Network Attack Indicators</li> <li>Application Attack Indicators</li> </ul> <h3>Lesson 14: Summarize Security Governance Concepts</h3> <ul> <li>Policies, Standards, and Procedures</li> <li>Change Management</li> <li>Automation and Orchestration</li> </ul> <h3>Lesson 15: Explain Risk Management Processes</h3> <ul> <li>Risk Management Processes and Concepts</li> <li>Vendor Management Concepts</li> <li>Audits and Assessments</li> </ul> <h3>Lesson 16: Summarize Data Protection and Compliance Concepts</h3> <ul> <li>Data Classification and Compliance</li> <li>Personnel Policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

Certificate in Information Security Management Principles (CISMP)

Certified Cyber Professional (CCP)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.</p> <p>Collaboration Communications Systems Engineers have a fundamental understanding ofÃ¿networking, telecommunications, audio/visual and meeting room technologies, identity and access management.</p> <p>They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p> <p>Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365Ã¿Administrators. In addition, they may work with owners of other workloads, including facilitiesÃ¿managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.</p><p></p><p></p><p>This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.</p> <p>They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.</p> <p>In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p><p></p>Prerequisites<p></p><ul> <li>Microsoft 365 and Microsoft Teams</li> <li>Networking, telecommunications, and audio/visual basics</li> <li>Identity and access management basics</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>2 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>3 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>4 - Plan and optimize network performance for Teams media</h3> <ul> <li>Understand Teams network requirements</li> <li>Design network for media optimization</li> <li>Design and implement QoS</li> </ul> <h3>5 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>6 - Configure and deploy Teams Phone with Direct Routing</h3> <ul> <li>Design Direct Routing call flows</li> <li>Implement SIP trunking with Direct Routing</li> <li>Configure Emergency Calling for Direct Routing</li> <li>Extend Teams Direct Routing infrastructure</li> <li>Deploy and maintain a survivable branch appliance</li> </ul> <h3>7 - Extend Teams Phone with additional services</h3> <ul> <li>Understand how Teams interacts with additional services</li> <li>Configure compliance recording in Teams</li> <li>Configure and integrate a certified contact center in Teams</li> <li>Design and deploy voice bots in Teams</li> </ul> <h3>8 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams</h3> <ul> <li>Prepare</li> </ul> <h3>10 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>11 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>12 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>13 - Guided project - Prepare meeting room experiences</h3> <ul> <li>Prepare</li> </ul> <h3>14 - Monitor and troubleshoot Teams collaboration communications systems</h3> <ul> <li>Diagnose and troubleshoot phone number assignment</li> <li>Diagnose and troubleshoot Teams client issues</li> <li>Diagnose and troubleshoot call failure and call quality issues</li> <li>Report on and troubleshoot Teams calls with Call Quality Dashboard</li> <li>Diagnose and troubleshoot Direct Routing issues</li> <li>Troubleshoot and monitor Teams devices</li> <li>Troubleshoot Teams meetings and calling</li> <li>Troubleshoot Teams Rooms devices</li> </ul></div>

Microsoft Teams

Microsoft Certification

Microsoft Certified Trainer (MCT)

Clinical Engineer

MS-721T00 Collaboration Communications Systems Engineer

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies.</p><p></p><p></p><p>Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.</p><p></p>Prerequisites<p></p><li>Basic understanding of Microsoft 365</li>  <li>Fundamental understanding of Microsoft security, compliance, and identity products</li>   <li> Intermediate understanding of Windows 10</li>  <li> Familiarity with Azure services, specifically Azure SQL Database and Azure Storage</li>   <li> Familiarity with Azure virtual machines and virtual networking</li>   <li>Basic understanding of scripting concepts.</li><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Microsoft 365 threat protection</h3> <ul> <li>Explore Extended Detection &amp; Response (XDR) response use cases</li> <li>Understand Microsoft Defender XDR in a Security Operations Center (SOC)</li> <li>Explore Microsoft Security Graph</li> <li>Investigate security incidents in Microsoft Defender XDR</li> </ul> <h3>2 - Mitigate incidents using Microsoft 365 Defender</h3> <ul> <li>Use the Microsoft Defender portal</li> <li>Manage incidents</li> <li>Investigate incidents</li> <li>Manage and investigate alerts</li> <li>Manage automated investigations</li> <li>Use the action center</li> <li>Explore advanced hunting</li> <li>Investigate Microsoft Entra sign-in logs</li> <li>Understand Microsoft Secure Score</li> <li>Analyze threat analytics</li> <li>Analyze reports</li> <li>Configure the Microsoft Defender portal</li> </ul> <h3>3 - Protect your identities with Microsoft Entra ID Protection</h3> <ul> <li>Microsoft Entra ID Protection overview</li> <li>Detect risks with Microsoft Entra ID Protection policies</li> <li>Investigate and remediate risks detected by Microsoft Entra ID Protection</li> </ul> <h3>4 - Remediate risks with Microsoft Defender for Office 365</h3> <ul> <li>Automate, investigate, and remediate</li> <li>Configure, protect, and detect</li> <li>Simulate attacks</li> </ul> <h3>5 - Safeguard your environment with Microsoft Defender for Identity</h3> <ul> <li>Configure Microsoft Defender for Identity sensors</li> <li>Review compromised accounts or data</li> <li>Integrate with other Microsoft tools</li> </ul> <h3>6 - Secure your cloud apps and services with Microsoft Defender for Cloud Apps</h3> <ul> <li>Understand the Defender for Cloud Apps Framework</li> <li>Explore your cloud apps with Cloud Discovery</li> <li>Protect your data and apps with Conditional Access App Control</li> <li>Walk through discovery and access control with Microsoft Defender for Cloud Apps</li> <li>Classify and protect sensitive information</li> <li>Detect Threats</li> </ul> <h3>7 - Respond to data loss prevention alerts using Microsoft 365</h3> <ul> <li>Describe data loss prevention alerts</li> <li>Investigate data loss prevention alerts in Microsoft Purview</li> <li>Investigate data loss prevention alerts in Microsoft Defender for Cloud Apps</li> </ul> <h3>8 - Manage insider risk in Microsoft Purview</h3> <ul> <li>Insider risk management overview</li> <li>Create and manage insider risk policies</li> <li>Investigate insider risk alerts</li> <li>Take action on insider risk alerts through cases</li> <li>Manage insider risk management forensic evidence</li> <li>Create insider risk management notice templates</li> </ul> <h3>9 - Investigate threats by using audit features in Microsoft Defender XDR and Microsoft Purview Standard</h3> <ul> <li>Explore Microsoft Purview Audit solutions</li> <li>Implement Microsoft Purview Audit (Standard)</li> <li>Start recording activity in the Unified Audit Log</li> <li>Search the Unified Audit Log (UAL)</li> <li>Export, configure, and view audit log records</li> <li>Use audit log searching to investigate common support issues</li> </ul> <h3>10 - Investigate threats using audit in Microsoft Defender XDR and Microsoft Purview (Premium)</h3> <ul> <li>Explore Microsoft Purview Audit (Premium)</li> <li>Implement Microsoft Purview Audit (Premium)</li> <li>Manage audit log retention policies</li> <li>Investigate compromised email accounts using Purview Audit (Premium)</li> </ul> <h3>11 - Investigate threats with Content search in Microsoft Purview</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Create a content search</li> <li>View the search results and statistics</li> <li>Export the search results and search report</li> <li>Configure search permissions filtering</li> <li>Search for and delete email messages</li> </ul> <h3>12 - Protect against threats with Microsoft Defender for Endpoint</h3> <ul> <li>Practice security administration</li> <li>Hunt threats within your network</li> </ul> <h3>13 - Deploy the Microsoft Defender for Endpoint environment</h3> <ul> <li>Create your environment</li> <li>Understand operating systems compatibility and features</li> <li>Onboard devices</li> <li>Manage access</li> <li>Create and manage roles for role-based access control</li> <li>Configure device groups</li> <li>Configure environment advanced features</li> </ul> <h3>14 - Implement Windows security enhancements with Microsoft Defender for Endpoint</h3> <ul> <li>Understand attack surface reduction</li> <li>Enable attack surface reduction rules</li> </ul> <h3>15 - Perform device investigations in Microsoft Defender for Endpoint</h3> <ul> <li>Use the device inventory list</li> <li>Investigate the device</li> <li>Use behavioral blocking</li> <li>Detect devices with device discovery</li> </ul> <h3>16 - Perform actions on a device using Microsoft Defender for Endpoint</h3> <ul> <li>Explain device actions</li> <li>Run Microsoft Defender antivirus scan on devices</li> <li>Collect investigation package from devices</li> <li>Initiate live response session</li> </ul> <h3>17 - Perform evidence and entities investigations using Microsoft Defender for Endpoint</h3> <ul> <li>Investigate a file</li> <li>Investigate a user account</li> <li>Investigate an IP address</li> <li>Investigate a domain</li> </ul> <h3>18 - Configure and manage automation using Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Manage automation upload and folder settings</li> <li>Configure automated investigation and remediation capabilities</li> <li>Block at risk devices</li> </ul> <h3>19 - Configure for alerts and detections in Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Configure alert notifications</li> <li>Manage alert suppression</li> <li>Manage indicators</li> </ul> <h3>20 - Utilize Vulnerability Management in Microsoft Defender for Endpoint</h3> <ul> <li>Understand vulnerability management</li> <li>Explore vulnerabilities on your devices</li> <li>Manage remediation</li> </ul> <h3>21 - Plan for cloud workload protections using Microsoft Defender for Cloud</h3> <ul> <li>Explain Microsoft Defender for Cloud</li> <li>Describe Microsoft Defender for Cloud workload protections</li> <li>Enable Microsoft Defender for Cloud</li> </ul> <h3>22 - Connect Azure assets to Microsoft Defender for Cloud</h3> <ul> <li>Explore and manage your resources with asset inventory</li> <li>Configure auto provisioning</li> <li>Manual log analytics agent provisioning</li> </ul> <h3>23 - Connect non-Azure resources to Microsoft Defender for Cloud</h3> <ul> <li>Protect non-Azure resources</li> <li>Connect non-Azure machines</li> <li>Connect your AWS accounts</li> <li>Connect your GCP accounts</li> </ul> <h3>24 - Manage your cloud security posture management?</h3> <ul> <li>Explore Secure Score</li> <li>Explore Recommendations</li> <li>Measure and enforce regulatory compliance</li> <li>Understand Workbooks</li> </ul> <h3>25 - Explain cloud workload protections in Microsoft Defender for Cloud</h3> <ul> <li>Understand Microsoft Defender for servers</li> <li>Understand Microsoft Defender for App Service</li> <li>Understand Microsoft Defender for Storage</li> <li>Understand Microsoft Defender for SQL</li> <li>Understand Microsoft Defender for open-source databases</li> <li>Understand Microsoft Defender for Key Vault</li> <li>Understand Microsoft Defender for Resource Manager</li> <li>Understand Microsoft Defender for DNS</li> <li>Understand Microsoft Defender for Containers</li> <li>Understand Microsoft Defender additional protections</li> </ul> <h3>26 - Remediate security alerts using Microsoft Defender for Cloud</h3> <ul> <li>Understand security alerts</li> <li>Remediate alerts and automate responses</li> <li>Suppress alerts from Defender for Cloud</li> <li>Generate threat intelligence reports</li> <li>Respond to alerts from Azure resources</li> </ul> <h3>27 - Construct KQL statements for Microsoft Sentinel</h3> <ul> <li>Understand the Kusto Query Language statement structure</li> <li>Use the search operator</li> <li>Use the where operator</li> <li>Use the let statement</li> <li>Use the extend operator</li> <li>Use the order by operator</li> <li>Use the project operators</li> </ul> <h3>28 - Analyze query results using KQL</h3> <ul> <li>Use the summarize operator</li> <li>Use the summarize operator to filter results</li> <li>Use the summarize operator to prepare data</li> <li>Use the render operator to create visualizations</li> </ul> <h3>29 - Build multi-table statements using KQL</h3> <ul> <li>Use the union operator</li> <li>Use the join operator</li> </ul> <h3>30 - Work with data in Microsoft Sentinel using Kusto Query Language</h3> <ul> <li>Extract data from unstructured string fields</li> <li>Extract data from structured string data</li> <li>Integrate external data</li> <li>Create parsers with functions</li> </ul> <h3>31 - Introduction to Microsoft Sentinel</h3> <ul> <li>What is Microsoft Sentinel?</li> <li>How Microsoft Sentinel works</li> <li>When to use Microsoft Sentinel</li> </ul> <h3>32 - Create and manage Microsoft Sentinel workspaces</h3> <ul> <li>Plan for the Microsoft Sentinel workspace</li> <li>Create a Microsoft Sentinel workspace</li> <li>Manage workspaces across tenants using Azure Lighthouse</li> <li>Understand Microsoft Sentinel permissions and roles</li> <li>Manage Microsoft Sentinel settings</li> <li>Configure logs</li> </ul> <h3>33 - Query logs in Microsoft Sentinel</h3> <ul> <li>Query logs in the logs page</li> <li>Understand Microsoft Sentinel tables</li> <li>Understand common tables</li> <li>Understand Microsoft Defender XDR tables</li> </ul> <h3>34 - Use watchlists in Microsoft Sentinel</h3> <ul> <li>Plan for watchlists</li> <li>Create a watchlist</li> <li>Manage watchlists</li> </ul> <h3>35 - Utilize threat intelligence in Microsoft Sentinel</h3> <ul> <li>Define threat intelligence</li> <li>Manage your threat indicators</li> <li>View your threat indicators with KQL</li> </ul> <h3>36 - Connect data to Microsoft Sentinel using data connectors</h3> <ul> <li>Ingest log data with data connectors</li> <li>Understand data connector providers</li> <li>View connected hosts</li> </ul> <h3>37 - Connect Microsoft services to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft services connectors</li> <li>Connect the Microsoft Office 365 connector</li> <li>Connect the Microsoft Entra connector</li> <li>Connect the Microsoft Entra ID Protection connector</li> <li>Connect the Azure Activity connector</li> </ul> <h3>38 - Connect Microsoft Defender XDR to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft Defender XDR connectors</li> <li>Connect the Microsoft Defender XDR connector</li> <li>Connect Microsoft Defender for Cloud connector</li> <li>Connect Microsoft Defender for IoT</li> <li>Connect Microsoft Defender legacy connectors</li> </ul> <h3>39 - Connect Windows hosts to Microsoft Sentinel</h3> <ul> <li>Plan for Windows hosts security events connector</li> <li>Connect using the Windows Security Events via AMA Connector</li> <li>Connect using the Security Events via Legacy Agent Connector</li> <li>Collect Sysmon event logs</li> </ul> <h3>40 - Connect Common Event Format logs to Microsoft Sentinel</h3> <ul> <li>Plan for Common Event Format connector</li> <li>Connect your external solution using the Common Event Format connector</li> </ul> <h3>41 - Connect syslog data sources to Microsoft Sentinel</h3> <ul> <li>Plan for syslog data collection</li> <li>Collect data from Linux-based sources using syslog</li> <li>Configure the Data Collection Rule for Syslog Data Sources</li> <li>Parse syslog data with KQL</li> </ul> <h3>42 - Connect threat indicators to Microsoft Sentinel</h3> <ul> <li>Plan for threat intelligence connectors</li> <li>Connect the threat intelligence TAXII connector</li> <li>Connect the threat intelligence platforms connector</li> <li>View your threat indicators with KQL</li> </ul> <h3>43 - Threat detection with Microsoft Sentinel analytics</h3> <ul> <li>What is Microsoft Sentinel Analytics?</li> <li>Types of analytics rules</li> <li>Create an analytics rule from templates</li> <li>Create an analytics rule from wizard</li> <li>Manage analytics rules</li> </ul> <h3>44 - Automation in Microsoft Sentinel</h3> <ul> <li>Understand automation options</li> <li>Create automation rules</li> </ul> <h3>45 - Threat response with Microsoft Sentinel playbooks</h3> <ul> <li>What are Microsoft Sentinel playbooks?</li> <li>Trigger a playbook in real-time</li> <li>Run playbooks on demand</li> </ul> <h3>46 - Security incident management in Microsoft Sentinel</h3> <ul> <li>Understand incidents</li> <li>Incident evidence and entities</li> <li>Incident management</li> </ul> <h3>47 - Identify threats with Behavioral Analytics</h3> <ul> <li>Understand behavioral analytics</li> <li>Explore entities</li> <li>Display entity behavior information</li> <li>Use Anomaly detection analytical rule templates</li> </ul> <h3>48 - Data normalization in Microsoft Sentinel</h3> <ul> <li>Understand data normalization</li> <li>Use ASIM Parsers</li> <li>Understand parameterized KQL functions</li> <li>Create an ASIM Parser</li> <li>Configure Azure Monitor Data Collection Rules</li> </ul> <h3>49 - Query, visualize, and monitor data in Microsoft Sentinel</h3> <ul> <li>Monitor and visualize data</li> <li>Query data using Kusto Query Language</li> <li>Use default Microsoft Sentinel Workbooks</li> <li>Create a new Microsoft Sentinel Workbook</li> </ul> <h3>50 - Manage content in Microsoft Sentinel</h3> <ul> <li>Use solutions from the content hub</li> <li>Use repositories for deployment</li> </ul> <h3>51 - Explain threat hunting concepts in Microsoft Sentinel</h3> <ul> <li>Understand cybersecurity threat hunts</li> <li>Develop a hypothesis</li> <li>Explore MITRE ATT&amp;CK</li> </ul> <h3>52 - Threat hunting with Microsoft Sentinel</h3> <ul> <li>Explore creation and management of threat-hunting queries</li> <li>Save key findings with bookmarks</li> <li>Observe threats over time with livestream</li> </ul> <h3>53 - Use Search jobs in Microsoft Sentinel</h3> <ul> <li>Hunt with a Search Job</li> <li>Restore historical data</li> </ul> <h3>54 - Hunt for threats using notebooks in Microsoft Sentinel</h3> <ul> <li>Access Azure Sentinel data with external tools</li> <li>Hunt with notebooks</li> <li>Create a notebook</li> <li>Explore notebook code</li> </ul></div>

Microsoft AZ-104

Microsoft SC-200

SC-200T00 Microsoft Security Operations Analyst

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre</p><p>The course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects.</p></div><div id="course-pills-2"><h4>The Data Centre, it?s Importance and Causes for Downtime</h4><h4>Data Centre Standards and Best Practices</h4><h4>Data Centre Location, Building and Construction</h4><ul><li>Selecting appropriate sites and buildings and how to avoid pitfalls<br />Various components of an effective data centre and supporting facilities setup</li></ul><h4>Raised Floor/Suspended Ceiling</h4><ul><li>Uniform, concentrated and rolling load definitions<br />Applicable standards<br />Raised Floor guidelines<br />Signal Reference Grid, grounding of racks<br />Disability act and regulations<br />Suspended ceiling usage and requirements</li></ul><h4>Light</h4><ul><li>Standards<br />Light fixture types and placement<br />Emergency lighting, Emergency Power Supply (EPS)</li></ul><h4>Power Infrastructure</h4><ul><li>Power infrastructure layout from generation to rack level<br />ATS and STS systems<br />Redundancy levels and techniques<br />Three-phase and single-phase usage<br />Power distribution options within the computer room<br />Power cabling versus bus bar trunking<br />Bonding versus grounding<br />Common Mode Noise and isolation transformers<br />Distribution boards, form factors and IP-protection grades<br />Power quality guidelines<br />Real power versus apparent power<br />How to size and calculate load in the data centre Generators<br />Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option<br />Battery types, correct selection and testing<br />Thermo-graphics</li></ul><h4>Electro Magnetic Fields</h4><ul><li>Electrical fields and magnetic fields definitions and units of measurements<br />Sources of EMF<br />Effects of EMF on human health and equipment<br />(H)EMP<br />Standards<br />EMF shielding solutions</li></ul><h4>Equipment Racks</h4><ul><li>Rack standards, properties and selection criteria<br />Security considerations<br />Power rail/strip options</li></ul><h4>Cooling Infrastructure</h4><ul><li>Temperature and humidity recommendations<br />Cooling measurement units and conversion rates<br />Sensible and latent heat definitions<br />Differences between comfort and precision cooling<br />Overview of different air conditioner technologies<br />Raised floor versus non-raised floor cooling<br />Placement of air conditioner units and limitations to be observed<br />Supplemental cooling options<br />Cold aisle/hot aisle containment</li></ul><h4>Water Supply</h4><ul><li>Importance of water supply and application areas<br />Backup water supply techniques</li></ul><h4>Designing a Scalable Network Infrastructure</h4><ul><li>The importance of a Structured Cabling System<br />Planning considerations<br />Copper and Fiber cable technology and standards<br />ANSI/TIA-942 Cabling hierarchy and recommendations<br />Testing and verification<br />SAN storage cabling<br />Network redundancy<br />Building-to-building connectivity<br />Network monitoring system requirements</li></ul><h4>Fire Suppression</h4><ul><li>Standards for fire suppression<br />Detection systems<br />Various total flooding fire suppression techniques and systems, their benefits and disadvantages<br />Handheld extinguishers<br />Signage and safety<br />Regulatory requirements and best practices</li></ul><h4>Data Centre Monitoring</h4><ul><li>Data centre monitoring requirements<br />EMS versus BMS<br />Water leak detection systems<br />Notification options and considerations</li></ul><h4>Operational Security and Safety Practices</h4><ul><li>Data centre security layers<br />Physical, infrastructure and organisational security<br />Safety measures and essential signage</li></ul><h4>Labelling</h4><ul><li>Choosing a labelling scheme<br />Recommended labelling practices<br />Network labelling</li></ul><h4>Documentation</h4><ul><li>How to setup proper documentation<br />Document management policies and procedures</li></ul><h4>Cleaning</h4><ul><li>Cleaning practices for the data centre</li></ul><h4>MTBF/MTTR</h4><ul><li>Standards and definitions<br />Calculation models<br />The ?real? value</li></ul><h4>Maintenance Contracts/SLA/OLA</h4><h4>EXAM: Certified Data Centre Professional</h4></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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