<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course benefits individuals responsible for configuring and monitoring EX Series switches using Junos ELS.</p>Overview<p>After successfully completing this course, you should be able to:<br />Restrict traffic flow within a VLAN.<br />Manage dynamic VLAN registration.<br />Tunnel Layer 2 traffic through Ethernet networks.<br />Review the purpose and operations of a spanning tree.<br />Implement multiple spanning-tree instances in a network.<br />Implement one or more spanning-tree instances for a VLAN.<br />List the benefits of implementing end-user authentication.<br />Explain the operations of various access control features.<br />Configure and monitor various access control features.<br />Describe processing considerations when multiple authentication and access control features are enabled.<br />Describe some common IP telephony deployment scenarios.<br />Describe features that facilitate IP telephony deployments.<br />Configure and monitor features used in IP telephony deployments.<br />Explain the purpose and basic operations of CoS.<br />Describe CoS features used in Layer 2 networks.<br />Configure and monitor CoS in a Layer 2 network.<br />Describe a basic troubleshooting method.<br />List common issues that disrupt network operations.<br />Identify tools used in network troubleshooting.<br />Use available tools to resolve network issues.</p><p>This two-day course provides detailed coverage of virtual LAN (VLAN) operations.</p></div><div id="course-pills-2"><h4>Chapter 1: Course Introduction</h4><ul><li>Course Introduction</li></ul><h4>Chapter 2: Troubleshooting as a Process</h4><ul><li>Before You Begin</li><li>The Troubleshooting Process</li><li>Challenging Network Issues</li><li>The Troubleshooting Process Lab</li></ul><h4>Chapter 3: Junos Product Families</h4><ul><li>The Junos OS</li><li>Control Plane and Data Plane</li><li>Field-Replaceable Units</li><li>Junos Product Families</li><li>Lab: Identifying Hardware Components</li></ul><h4>Chapter 4: Troubleshooting Toolkit</h4><ul><li>Troubleshooting Tools</li><li>Best Practices</li><li>Lab: Using Monitoring Tools and Establishing a Baseline</li></ul><h4>Chapter 5: Hardware and Environmental Conditions</h4><ul><li>Hardware Troubleshooting Overview</li><li>Memory and Storage</li><li>Boot Monitoring</li><li>Hardware-Related System Logs</li><li>Chassis and Environmental Monitoring</li><li>Lab: Monitoring Hardware and Environmental Conditions</li></ul><h4>Chapter 6: Control Plane</h4><ul><li>Control Plane Review</li><li>System and User Processes</li><li>Monitoring Routing Tables and Protocols</li><li>Monitoring Bridging</li><li>Monitoring the Address Resolution Protocol</li><li>Lab: Control Plane Monitoring and Troubleshooting</li></ul><h4>Chapter 7: Control Plane Protection</h4><ul><li>Protection Overview</li><li>DDOS Protection</li><li>Loopback Filter</li><li>Lab: Control Plane Monitoring and Troubleshooting</li></ul><h4>Chapter 8: Data Plane ? Interfaces</h4><ul><li>Interface Properties</li><li>General Interface Troubleshooting</li><li>Ethernet Interface Troubleshooting</li><li>Lab: Monitoring and Troubleshooting Ethernet Interfaces</li></ul><h4>Chapter 9: Data Plane ? Other Components</h4><ul><li>Definition of a Data Plane Problem</li><li>Data Plane Components</li><li>Data Plane Forwarding</li><li>Load-Balancing Behavior</li><li>Firewall Filters and Policers</li><li>Data Plane Troubleshooting Case Study</li><li>Lab: Isolate and Troubleshoot PFE Issues</li></ul><h4>Chapter 10: Staging and Acceptance Testing</h4><ul><li>Initial Inspection and Power-on</li><li>General System Checks</li><li>Interface Testing</li></ul><h4>Chapter 11: Troubleshooting Routing Protocols</h4><ul><li>Troubleshooting OSPF</li><li>Troubleshooting BGP</li><li>Troubleshooting Routing Loops and Route Oscillation</li><li>Lab: Troubleshooting Routing Protocols</li></ul><h4>Chapter 12: High Availability</h4><ul><li>High Availability Overview</li><li>Graceful Routing Engine Switchover</li><li>Graceful Restart</li><li>Nonstop Active Routing and Bridging</li><li>Unified In-Service Software Upgrade</li></ul><h4>Chapter 13: Network Monitoring</h4><ul><li>SNMP</li><li>RMON</li><li>Telemetry</li><li>Flow Monitoring</li><li>Lab: Monitoring the Network</li></ul><h4>Chapter 14: vMX Troubleshooting</h4><ul><li>vMX Overview</li><li>Troubleshooting</li><li>Lab: Monitoring vMX</li></ul><h4>Chapter 15: JTAC Procedures</h4><ul><li>Opening a Support Case</li><li>Customer Support Tools</li><li>The Content of a PR</li><li>Transferring Files to JTAC</li></ul><h4>Chapter 16: Automated Support and Prevention</h4><ul><li>Overview</li><li>Service Now</li><li>Service Insight</li><li>Lab: Automated Support and Prevention</li></ul></div>

Nexus Human

CompTIA Network+

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

IT Networking Fundamentals

CompTIA A+

CompTIA Security+

AJEX - Advanced Junos Enterprise Switching Using Enhanced Layer 2 Software

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>System installersSystem integratorsSystem administratorsNetwork administratorsSolutions designers</p>Overview<p>After completing this course, you should be able to:Explain transactional service activation and how it relates to business requirementsExplain the benefits and uses of Cisco NSOExplain how Cisco NSO communicates with network devicesUnderstand the NETCONF protocol and be able to read and write simple YANG modelsInstall NSO and describe how NSO uses NETCONF and the Device Manager componentUnderstand the difference between devices that are fully NETCONF capable and those that are less or not NETCONF capableExplain the YANG service model structureDescribe how YANG is used with NSO, create and deploy a service, and explain NSO FASTMAPDesign and manage services with YANG modelsPerform NSO configuration and basic troubleshooting, and describe the following NSO features: integration options, alarms and reporting, scalability and performance options, and available function packsUse logs to troubleshoot the Cisco NSO deployment and check NSO communication with network devicesExplain the mapping logic of service parameters to device models and consequently to device configurationsDescribe the use of different integration options and APIsExplain the use of Reactive FASTMAP for manipulating and implementing advanced Network Functions Virtualization (NFV) componentsDescribe the use of feature components and function packsDefine and explain the European Telecommunications Standards Institute (ETSI) Open Source NFV Management and Orchestration (MANO) principles and solutionWork with the alarm console, and understand the NSO alarm structure and how it conforms to modern network operations procedures</p><p>The Cisco NSO Essentials for Programmers and Network Architects (NSO201) course introduces you to CiscoÂ© Network Services Orchestrator (NSO). You will learn to install Cisco NSO and use it to manage devices and create services based on YANG templates with XPath. This course provides a brief overview of NSO as a network automation solution, as well as an introduction to NETCONF, YANG, and XPath. You will learn about service packages, network element drivers, and Application Programming Interfaces (APIs). The course also covers service creation, device and configuration management, NSO maintenance, NSO options and integrations, and basic NSO troubleshooting.</p></div><div id="course-pills-2"><h4>Introduction to Cisco NSO </h4><ul><li>Meeting Challenges with Orchestration </li><li>Challenges of Network Management</li><li>Challenges of Network Orchestration</li><li>NSO Features and Benefits That Meet Challenges</li><li>Standardized Approach</li></ul><h4>What Is NSO? </h4><ul><li>Logical Architecture</li><li>Components</li></ul><h4>What Does NSO Do? </h4><ul><li>Orchestration Use Cases</li></ul><h4>How Does NSO Work? </h4><ul><li>Introduction to NETCONF and YANG</li><li>Packages</li><li>Mapping Logic</li><li>Network Element Drivers (NEDs)</li></ul><h4>Resources and Training </h4><ul><li>Resources</li><li>Training</li></ul><h4>Get Started with Cisco NSO </h4><ul><li>Installing Cisco NSO </li><li>Setup Overview</li><li>Cisco NSO Local Installation</li><li>Installing NEDs</li><li>Using NetSim</li></ul><h4>NETCONF Overview </h4><ul><li>Challenges of Network Management</li><li>Introduction to NETCONF</li><li>NETCONF Operation</li></ul><h4>Device Manager </h4><ul><li>Device Manager Overview</li><li>Device Configuration Management</li><li>Device Connection Management</li><li>Templates and Groups</li><li>Other Device Management Tools</li></ul><h4>Service Manager Essentials </h4><ul><li>YANG Overview </li><li>Introduction to YANG</li><li>Other Representations of YANG</li><li>Data Types</li><li>XPath Overview</li><li>Basic YANG Statements</li><li>Can You Spot the Error?</li></ul><h4>Using Services </h4><ul><li>Package Architecture</li><li>Creating a Service Package</li><li>Sample Service Configuration</li><li>Service Template</li><li>YANG Service Model</li><li>Deploying a Service</li></ul><h4>Model-to-Model Mapping </h4><ul><li>Mapping Introduction</li><li>Mapping Logic</li><li>FASTMAP</li><li>Template Processing</li></ul><h4>Service Design and Cisco NSO Programmability </h4><ul><li>Service Design </li><li>Service Design Overview</li><li>Top-Down Approach</li><li>Bottom-Up Approach</li><li>Device Configuration</li><li>Service Model</li></ul><h4>Service Management </h4><ul><li>Service Management Tasks</li><li>Service Lifecycle Management Guidelines</li></ul><h4>NSO Programmability Introduction </h4><ul><li>NSO Programmability Overview</li><li>Python Service Skeleton</li><li>Creating a Service YANG Model</li><li>Creating a Service Template</li><li>Template Processing with Python</li></ul><h4>Cisco NSO Flexibility </h4><ul><li>System Configuration and Troubleshooting </li><li>System Configuration</li><li>System Troubleshooting</li></ul><h4>Integration </h4><ul><li>Integration Options</li><li>NETCONF Server</li><li>Web Integration</li><li>SNMP Agent</li></ul><h4>Alarm Management and Reporting </h4><ul><li>Alarm Management</li><li>Reporting</li></ul><h4>Scalability and Performance </h4><ul><li>High Availability</li><li>High-Availability Cluster Communications</li><li>Clustering</li><li>Layered Service Architecture</li><li>Addressing Performance Limitations</li></ul><h4>Components and Function Packs </h4><ul><li>Function Packs</li><li>NFV Orchestration</li><li>Reactive FASTMAP</li></ul></div>

Cisco Certified Network Professional certification (CCNP)

Service Design Courses (SDC)

Network & Security

Network Engineer

Client Contractor National Safety Group (CCNSG)

Cisco NSO Essentials for Programmers and Network Architects v3.0 (NSO201)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This is an introductory level course for experienced software developers seeking to enhance and extend their core web development skillset leveraging JavaScript. Attendees should have practical experience developing basic software applications. This course provides an excellent foundation for continued learning to gain in-demand skills in in-demand skills and technologies such as NodeJS, Angular, React, Redux and more.  This course can also be tailored for less experienced or non-developers as needed. Please inquire for details.</p>Overview<p>Throughout this course, students will explore the practical use of the umbrella of technologies that work in conjunction with JavaScript as well as some of the tools, toolkits, and frameworks that can be used in conjunction with web development and deployment. The course thoroughly explores JavaScript and how it is used within the context of web applications, walking students through the different technologies that are used with JavaScript and exploring core aspects of JavaScript in terms of web applications, security, tools, and frameworks.<br />This skills-focused course is approximately 50% hands-on lab to lecture ratio. Our instructors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working within in a hands-on learning environment guided by our expert team, attendees will learn to:<br />Understand what JavaScript is and how it is used within the context of web applications<br />Work with the different technologies that are the foundation for web applications.<br />Understand and work with the fundamental aspects of JavaScript in terms of web applications, security, tools, and frameworks<br />Learn to how to effectively work with the newest advances in JavaScript such as ES6 and TypeScript<br />Develop code using conventions and optimal constructs for performance</p><p>Introduction to JavaScript | Modern JavaScript Essentials is a hands-on geared for web developers who need to learn basic JavaScript to use with today's systems and architectures to build sophisticated web interfaces.  The training will guide students through a balanced mixture of theory and practical labs to gain core JavaScript development skills and have them explore its related technologies through to the use of tools and libraries to ease the development of advanced web applications.  Course attendees will be able to hit the ground running right after class, applying essential JavaScript to projects at both an architectural as well as a line by line coding level.</p></div><div id="course-pills-2"><h4>HTML Refresher (optional) </h4><ul><li>HTMLÃ¿</li><li>HTML5</li></ul><h4>CSS Refresher (optional) </h4><ul><li>CSSÃ¿</li><li>CSS3 Overview </li></ul><h4>Introduction to JavaScript </h4><ul><li>JavaScript Basics </li><li>Debugging Tools </li><li>JavaScript Functions </li><li>JavaScript Arrays, Math and Date</li><li>JavaScript Event Handling and the DOM </li><li>Object-Oriented JavaScript</li></ul><h4>Advanced JavaScript Topics</h4><ul><li>The Next Step </li><li>TypeScript</li><li>Introduction to JSON and Ajax</li><li>JavaScript Best Practices </li><li>JavaScript Scheduling, Execution, and Security</li><li>HTML5 JavaScript API </li></ul><h4>Working with XML (Optional)</h4><ul><li>XML DOM Mechanics  </li><li>XSLT Applied </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Introduction to JavaScript | Modern JavaScript Essentials (TT4110) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Introduction to JavaScript | Modern JavaScript Essentials (TT4110) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Online Course Marketing

Online Course Creation

Programming Fundamentals

Salesforce Certified JavaScript Developer

Professional Skills Course (PSC)

Trainers Course

Introduction to JavaScript | Modern JavaScript Essentials (TT4110)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for IT administrators who will be maintaining and installing software, taking inventory of computers, distributing software updates to computers or remotely managing computers.</p>Overview<p>Upon completion of this course, students will be able to: Discover and import computer and user resources that you want to manage. Deploy the Symantec Management Agent and plug-ins. Gather hardware, software and operating system inventory from managed computers. Maintain a software catalog containing software components. Deliver software to managed computers. Meter software on managed computers. Distribute software updates to managed computers. Remotely manage computers. Analyze gathered data using predefined reports.</p><p>This hands-on course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console that is used by CMS to perform its management functions.</p></div><div id="course-pills-2"><h4>Introduction</h4><ul><li>Course overview<br />The classroom lab environment</li></ul><h4>Understanding the Symantec Client Management Suite</h4><ul><li>Symantec Client Management Suite demonstration<br />Learning about the Symantec Client Management Suite<br />Symantec Management Platform components used by CMS<br />Symantec Management Platform concepts used by CMS<br />How the platform and CMS work</li></ul><h4>The Symantec Management Console</h4><ul><li>Accessing the Symantec Management Console<br />Getting to know the Symantec Management Console<br />Getting to know the enhanced console views</li></ul><h4>Symantec Management Platform Basics</h4><ul><li>Importing computer resources from Active Directory<br />Discover computer resources using Network Discovery<br />Grouping resources<br />Applying CMS policies to resource targets</li></ul><h4>Deploying the Symantec Management Agent</h4><ul><li>Installing the Symantec Management Agent - push method<br />Installing the Symantec Management Agent - pull method<br />Installing solution plug-ins for the Symantec Management Agent<br />Working with the Symantec Management Agent GUI<br />Working with the Symantec Management Agent health settings</li></ul><h4>Gathering Inventory from Managed Computers</h4><ul><li>Introducing Inventory Solution<br />Creating and configuring inventory policies<br />Using inventory tasks<br />Other Inventory Solution capabilities<br />Introducing inventory reports</li></ul><h4>Managing the Software Catalog</h4><ul><li>Preparing the Software Management Framework to support the Software Catalog<br />Populating the Software Catalog with software components<br />Working with software component resources<br />Creating and configuring software products</li></ul><h4>Delivering Software to Managed Computers</h4><ul><li>Choosing a method to deliver software<br />Understanding the software blade of the enhanced console view<br />Managing software deliveries with tasks<br />Installing software using a managed software delivery policy<br />Introducing software management reports</li></ul><h4>Managing Software with Application Metering</h4><ul><li>Understanding Application Metering<br />Tracking software usage on managed computers<br />Metering software with Application Metering policies<br />Application metering reports</li></ul><h4>Managing Organizational Views and Organizational Groups</h4><ul><li>Learning about organizational views and groups<br />Creating custom organizational views and group<br />Managing organizational views and groups</li></ul><h4>Managing Resource Filters and Resource Targets</h4><ul><li>More about resource filters<br />Managing and working with existing filters<br />Creating and modifying filters<br />More about resource targets<br />Working with targets</li></ul><h4>Managing Software Updates on Windows Computers</h4><ul><li>Introducing Patch Management Solution for Windows<br />Preparing your environment for Patch Management<br />Distributing software updates<br />Patch Management Solution reports</li></ul><h4>Managing Virtualized Software</h4><ul><li>Introducing Symantec Workspace Virtualization<br />Installing the Symantec Workspace Virtualization agent<br />Using CMS to deliver virtualized software</li></ul><h4>Remotely Managing Computers</h4><ul><li>Introducing Symantec Remote Access Connector<br />Overview or Real-Time System Manger<br />Remote management reports</li></ul><h4>Managing Policies</h4><ul><li>Getting to know policies<br />Understanding user-based policies<br />Understanding maintenance windows<br />Configuring automation policies<br />Managing shared schedules</li></ul><h4>Managing Jobs and Tasks</h4><ul><li>Overview of task management<br />Creating and scheduling tasks and jobs</li></ul><h4>Overview of Deployment Solution</h4><ul><li>Introducing Deployment Solution<br />Configuring Deployment Solution<br />Creating and managing deployment jobs and tasks<br />Deployment Solution imaging</li></ul><h4>Reporting</h4><ul><li>Introducing reports<br />Using and creating standard reports<br />Configuring and using IT Analytics Solution</li></ul><h4>Site Management</h4><ul><li>Introducing site management<br />Managing sites, subnets and site servers<br />Reviewing site server plug-ins to the Symantec Management Agent<br />Configuring site services</li></ul><h4>Security</h4><ul><li>Learning about security<br />Managing user accounts, security roles, and privileges<br />Managing permissions</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Symantec Client Management Suite 7.6 - Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Symantec Client Management Suite 7.6 - Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Sccm

Computer Maintenance

Certificate in Information Security Management Principles (CISMP)

Commercial & Contract Management Certification Program (CCM)

Security Management

Management System

Symantec Client Management Suite 7.6 - Administration

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Enterprise network engineers<br />System engineers<br />System administrators<br />Network administrators</p>Overview<p>After taking this course, you should be able to:<br />Configure classic Enhanced Interior Gateway Routing Protocol (EIGRP) and named EIGRP for IPv4 and IPv6<br />Optimize classic EIGRP and named EIGRP for IPv4 and IPv6<br />Troubleshoot classic EIGRP and named EIGRP for IPv4 and IPv6<br />Configure Open Shortest Path First (OSPF)v2 and OSPFv3 in IPv4 and IPv6 environments<br />Optimize OSPFv2 and OSPFv3 behavior<br />Troubleshoot OSPFv2 for IPv4 and OSPFv3 for IPv4 and IPv6<br />Implement route redistribution using filtering mechanisms<br />Troubleshoot redistribution<br />Implement path control using Policy-Based Routing (PBR) and IP service level agreement (SLA)<br />Configure Multiprotocol-Border Gateway Protocol (MP-BGP) in IPv4 and IPv6 environments<br />Optimize MP-BGP in IPv4 and IPv6 environments<br />Troubleshoot MP-BGP for IPv4 and IPv6<br />Describe the features of Multiprotocol Label Switching (MPLS)<br />Describe the major architectural components of an MPLS VPN<br />Identify the routing and packet forwarding functionalities for MPLS VPNs<br />Explain how packets are forwarded in an MPLS VPN environment<br />Implement Cisco Internetwork Operating System (IOS) Dynamic Multipoint VPNs (DMVPNs)<br />Implement Dynamic Host Configuration Protocol (DHCP)<br />Describe the tools available to secure the IPV6 first hop<br />Troubleshoot Cisco router security features<br />Troubleshoot infrastructure security and services</p><p>The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.0 gives you the knowledge you need to install, configure, operate, and troubleshoot an enterprise network. This course covers advanced routing and infrastructure technologies, expanding on the topics covered in the Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 course. This course may earn a Credly Badge</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Implementing EIGRP</li><li>Optimizing EIGRP</li><li>Troubleshooting EIGRP</li><li>Implementing OSPF</li><li>Optimizing OSPF</li><li>Troubleshooting OSPF</li><li>Implementing Internal Border Gateway Protocol (IBGP)</li><li>Optimizing BGP</li><li>Implementing MP-BGP</li><li>Troubleshooting BGP</li><li>Configuring Redistribution</li><li>Troubleshooting Redistribution</li><li>Implementing Path Control</li><li>Exploring MPLS</li><li>Introducing MPLS L3 VPN Architecture</li><li>Introducing MPLS L3 VPN Routing</li><li>Configuring Virtual Routing and Forwarding (VRF)-Lite</li><li>Implementing DMVPN</li><li>Implementing DHCP</li><li>Troubleshooting DHCP</li><li>Introducing IPv6 First Hop Security</li><li>Securing Cisco Routers</li><li>Troubleshooting Infrastructure Security and Services</li></ul><h4>Lab Outline</h4><ul><li>Configure EIGRP Using Classic Mode and Named Mode for IPv4 and IPv6</li><li>Verify the EIGRP Topology Table</li><li>Configure EIGRP Stub Routing, Summarization, and Default Routing</li><li>Configure EIGRP Load Balancing and Authentication</li><li>LAB: Troubleshoot EIGRP Issues</li><li>Configure OSPFv3 for IPv4 and IPv6</li><li>Verify the Link-State Database</li><li>Configure OSPF Stub Areas and Summarization</li><li>Configure OSPF Authentication</li><li>Troubleshoot OSPF</li><li>Implement Routing Protocol Redistribution</li><li>Manipulate Redistribution</li><li>Manipulate Redistribution Using Route Maps</li><li>Troubleshoot Redistribution Issues</li><li>Implement PBR</li><li>Configure IBGP and External Border Gateway Protocol (EBGP)</li><li>Implement BGP Path Selection</li><li>Configure BGP Advanced Features</li><li>Configure BGP Route Reflectors</li><li>Configure MP-BGP for IPv4 and IPv6</li><li>Troubleshoot BGP Issues</li><li>Implement PBR</li><li>Configure Routing with VRF-Lite</li><li>Implement Cisco IOS DMVPN</li><li>Obtain IPv6 Addresses Dynamically</li><li>Troubleshoot DHCPv4 and DHCPv6 Issues</li><li>Troubleshoot IPv4 and IPv6 Access Control List (ACL) Issues</li><li>Configure and Verify Control Plane Policing</li><li>Configure and Verify Unicast Reverse Path Forwarding (uRPF)</li><li>Troubleshoot Network Management Protocol Issues: Lab 1</li><li>Troubleshoot Network Management Protocol Issues: Lab 2</li></ul></div>

Cisco Certified Network Associate (CCNA)

IT Certifications

Cisco Implementing Cisco Enterprise Advanced Routing and Services v1.0 (ENARSI)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for broadcast engineers.<br />It might also be of interest to technical solution architects, network engineers, and network administrators.</p>Overview<p>After taking this course, you should be able to:<br />Describe the overall solution and how it works, and identify all components of the solution and their functions<br />Understand initial sizing and capacity<br />Understand the basic requirements for IPFM<br />Understand how Non-Blocking Multicast (NBM) and multicast function in the IPFM<br />Understand and verify Precision Time Protocol (PTP) clocking<br />Describe the DCNM Media Controller<br />Demonstrate the DCNM Media Controller configuration and verification<br />Explain how to deploy an IPFM solution in a high-availability manner<br />Use the DCNM Media Controller to monitor fabric and to troubleshoot basic connectivity and performance issues<br />Understand the approach and basic steps involved in responding to alarms and other notifications</p><p>The Operating Cisco IP Fabric for Media Solution(IPFMSN) v2.0 course introduces you to the CiscoÂ© IP Fabric for Media (IPFM) solution. The course is designed for broadcast engineers who will use IP technologies to replace Serial Digital Interface (SDI)-based deployments. You will learn about Cisco IPFM deployment, operation, and troubleshooting.The course also covers the Data Center Network Manager (DCNM) Media Controller, a core component of the Cisco IPFM solution. Through lab exercises that focus on building IP fabric as a baseline for a complete IPFM solution, you will learn how to deploy and troubleshoot the DCNM Media Controller to control flows through the fabric.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Introducing Cisco IP Fabric for Media</li><li>Media over IP Standardization</li><li>Designing Cisco IPFM Solution</li><li>Building Cisco IP Fabric for Media</li><li>Exploring Non-Blocking Multicast in Cisco IPFM</li><li>Describing Cisco DCNM</li><li>Introducing Cisco DCNM PowerOn Auto Provisioning (POAP) Process</li><li>Implementing Cisco DCNM Flow and Host Policies</li><li>Precision Time Protocol</li><li>Cisco IPFM Operations, Administration, and Management</li><li>Cisco IPFM High Availability</li><li>Monitoring and Troubleshooting Cisco IPFM Operation</li></ul></div>

Certified Facility Manager (CFM)

Certified in Production & Inventory Management (CPIM)

Cisco Operating Cisco IP Fabric for Media Solution v2.0 (IPFMSN)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Application Consultant<br />Business Analyst<br />Business Process Architect<br />Business Process Owner / Team Lead / Power User<br />Program/Project Manager</p>Overview<p>This course will prepare you to:<br />Describe the motivation for SAP S/4HANA Enterprise Management<br />Provide an overview of basic business processes in the main components of Financial Accounting with SAP S/4HANA</p><p>Students will learn how SAP S/4HANA covers the Financial Accounting related business requirements and how the fundamental business processes and tasks are executed in the system.</p></div><div id="course-pills-2"><h4>Overview of SAP S/4HANA</h4><ul><li>Outlining the Motivation for SAP HANA and SAP S/4HANA</li><li>Providing an Overview of the SAP S/4HANA Products and Adoption Strategies</li><li>Using the SAP Fiori Front-End</li></ul><h4>Overview of Financial Accounting (FI) in SAP S/4HANA</h4><ul><li>Outlining Financial Accounting (FI) Components in SAP S/4HANA</li></ul><h4>General Ledger (G/L) Accounting</h4><ul><li>Outlining Organizational Elements in Financial Accounting (FI)</li><li>Maintaining G/L Master Records</li><li>Posting Transactions in the G/L</li></ul><h4>Accounts Payable</h4><ul><li>Maintaining Vendor Master Records</li><li>Maintaining Accounts Payable Transactions</li><li>Managing the Integration between Accounts Payable and Materials Management</li><li>Performing Accounts Payable Closing Operations</li></ul><h4>Accounts Receivable</h4><ul><li>Maintaining Customer Master Records</li><li>Managing Accounts Receivable Transactions</li><li>Managing Customer Correspondence</li><li>Creating Accounts Receivable Dispute Cases</li><li>Managing the Integration between Accounts Receivable and Sales Order Management</li><li>Performing Accounts Receivable Closing Operations</li></ul><h4>Asset Accounting</h4><ul><li>Maintaining Asset Master Records</li><li>Executing Asset Transactions</li><li>Executing Asset Accounting Period-End Closing Activities</li></ul><h4>Bank Accounting</h4><ul><li>Maintaining Bank Accounting Master Records</li><li>Managing Bank Accounting Transactions</li></ul><h4>Closing Operations in General Ledger Accounting</h4><ul><li>Performing General Ledger (G/L) Closing Operations</li></ul></div>

SAP Human Capital Management

SAP Finance & Controlling

SAP Project

SAP Financial Accounting

SAP S/4HANA

SAP Fiori

S4F10 SAP Business Processes in Financial Accounting in SAP S/4HANA

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>For those seeing to prepare for CCIE Enterprise Infrastructure certification</p>Overview<p>This course will help prepare for CCIE Enterprise Infrastructure certification</p><p>The new CCIE Enterprise Infrastructure certification program prepares you for today?s expert-level job roles in enterprise infrastructure technologies. CCIE Enterprise Infrastructure now includes automation and programmability to help you scale your enterprise infrastructure.</p></div><div id="course-pills-2"><h4>VTP</h4><ul><li>VTP and different versions</li><li>Pruning</li></ul><h4>EtherChannel</h4><ul><li>LACP</li><li>Layer 2 and Layer 3</li></ul><h4>Spanning Protocol</h4><ul><li>1d, 802.1w, and 802.1s</li></ul><h4>SPAN, RSPAN, and ERSPAN  DMVPN</h4><ul><li>All Phases</li><li>Redundancy:</li><li>Two Clouds One Hub</li><li>Two Hubs one Cloud</li><li>Two hubs two Clouds</li></ul><h4>Running Routing Protocols  DMVPN over MPLS  EIGRP</h4><ul><li>RD, CD, S, FC, FS, and FD</li><li>Configuration, and hidden debugging</li><li>Authentications: MD5, and SHA, Summarization</li><li>Load Balancing:Equal Cost, Unequal Cost, Add-Path, Filtering, Default Route Injection</li><li>Optimization: Query Propagation Boundary, IP FRR, STUB routing (All Options)</li><li>Metric: Classic, Wide Metric</li><li>Route Tags: Decimal and Dotted-Decimal Notations, OTP</li></ul><h4>OSPFv2</h4><ul><li>Overview and special cases</li><li>GRE or Virtual-Links</li><li>LSAs, FA, and RFCs (1583, 1587, 2328, 3101, 5185 and many more)</li><li>Best Path Selection</li><li>Network Types</li><li>Area Types</li><li>Optimization: GTSM, LFA, Default Route Injection</li><li>Authentication: RFC 2328, RFC 5709, Summarization, Filtering</li></ul><h4>BGP</h4><ul><li>States</li><li>Establishing a Peer Session: Regular method,Peer-Groups,Templates,Best Path Selection</li><li>Attributes: Weight, AS-Path, Origin, Next-Hop, Local-Preference, Atomic-Aggregate Communities, Aggregator, and MED</li><li>Load Balancing: Equal Cost,Unequal Cost,Conditional Advertisement,Out/In Bound Route Filtering and the order,ORF,Multihoming Scenarios</li><li>AS-Path Manipulation: Regexp,Local-as,Allow-as,Remove-Private-as</li><li>Convergence and Scalability: Route Reflectors,Confederation,Aggregation (All Options)</li><li>Other BGP Features: MultiPath,Add-Path,Route-Refresh,Soft Reconfiguration</li></ul><h4>IPv6</h4><ul><li>Acquiring an IPv6 Address:</li><li>IPv6 General Prefix</li><li>SLAAC</li><li>DHCPv6</li><li>Rapid-Commit</li><li>Relay</li><li>Prefix Delegation</li><li>IPv6 and DMVPN</li><li>EIGRPv6</li><li>OSPFv3: Both flavors, LSAs, RFCs</li><li>BGP for IPv6: IPv6 transport, and IPv4 route exchange</li><li>Transitional Solutions: NAT-PT,6VPE,Multicast,MLD,Static RP,BSR,Embedded RP,IPv6 Traffic Filters,RA Guard,ND Inspection</li></ul><h4>MPLS</h4><ul><li>LDP, VRFs, RD, and RT</li><li>L3VPNs</li><li>Route Leaking</li><li>PE to CE Routing</li></ul><h4>Security</h4><ul><li>Control Plane Policing</li><li>VACLs</li><li>Storm Control</li><li>DHCP Snooping</li><li>IP Source Guard</li><li>DAI</li><li>Private VLANs</li><li>Port Security</li><li>Access-lists</li><li>uRPF</li><li>Device Tracking</li><li>IPsec</li><li>Identity Use Case For FlexVPN: Site-to-Site, IKEv1, and IKEv2 Using Preshared Keys</li><li>1x Port Base Authentication : Device Roles,Port States,Authentication Process,Host Modes</li></ul><h4>Network Services</h4><ul><li>FHRP: HSRP, VRRP, and GLBP</li><li>NAT: Static NAT, and PAT,Dynamic NAT,Policy-Base NAT,VRF-Aware NAT,VASI NAT</li></ul><h4>Software Defined Infrastructure</h4><ul><li>Cisco SD Access: </li><li>Design a Cisco SD Access solution</li><li>Underlay network (IS-IS, manual/PnP)</li><li>Overlay fabric design (LISP, VXLAN, Cisco TrustSec)</li><li>Fabric domains (single-site and multi-site using SD-WAN transit)</li><li>Cisco SD Access deployment: </li><li>Cisco DNA Center device discovery and device management</li><li>Add fabric node devices to an existing fabric</li><li>Host onboarding (wired endpoints only)</li><li>Fabric border handoff</li><li>Segmentation</li><li>Macro-level segmentation using VNs</li><li>Micro-level segmentation using SGTs (using Cisco ISE)</li><li>Assurance</li><li>Network and client health (360)</li><li>Monitoring and troubleshooting</li><li>Cisco SD-WAN: </li><li>Design a Cisco SD-WAN solution</li><li>Orchestration plane (vBond, NAT)</li><li>Management Plane (vManage)</li><li>Control Plane (vSmart, OMP)</li><li>Data Plane (vEdge/cEdge)</li><li>WAN edge deployment</li><li>Onboarding new edge routers</li><li>Orchestration with zero-touch provisioning/PnP</li><li>OMP</li><li>TLOC</li><li>Configuration templates</li><li>Localized policies (only QoS)</li><li>Centralized policies</li><li>Application aware Routing</li><li>Topologies</li></ul></div>

CCIE Enterprise Infrastructure

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Network design engineers<br />Network engineers<br />System administrators</p>Overview<p>After taking this course, you should be able to:<br />Design Enhanced Interior Gateway Routing Protocol (EIGRP) internal routing for the enterprise network<br />Design Open Shortest Path First (OSPF) internal routing for the enterprise network<br />Design Intermediate System to Intermediate System (IS-IS) internal routing for the enterprise network<br />Design a network based on customer requirements<br />Design Border Gateway Protocol (BGP) routing for the enterprise network<br />Describe the different types and uses of Multiprotocol BGP (MP-BGP) address families<br />Describe BGP load sharing<br />Design a BGP network based on customer requirements<br />Decide where the L2/L3 boundary will be in your Campus network and make design decisions<br />Describe Layer 2 design considerations for Enterprise Campus networks<br />Design a LAN network based on customer requirements<br />Describe Layer 3 design considerations in an Enterprise Campus network<br />Examine Cisco SD-Access fundamental concepts<br />Describe Cisco SD-Access Fabric Design<br />Design a Software-Defined Access (SD-Access) Campus Fabric based on customer requirements<br />Design service provider-managed VPNs<br />Design enterprise-managed VPNs<br />Design a resilient WAN<br />Design a resilient WAN network based on customer requirements<br />Examine the Cisco SD-WAN architecture<br />Describe Cisco SD-WAN deployment options<br />Design Cisco SD-WAN redundancy<br />Explain the basic principles of QoS<br />Design Quality of Service (QoS) for the WAN<br />Design QoS for enterprise network based on customer requirements<br />Explain the basic principles of multicast<br />Designing rendezvous point distribution solutions<br />Describe high-level considerations when doing IP addressing design<br />Create an IPv6 addressing plan<br />Plan an IPv6 deployment in an existing enterprise IPv4 network<br />Describe the challenges that you might encounter when transitioning to IPv6<br />Design an IPv6 addressing plan based on customer requirements<br />Describe Network APIs and protocols<br />Describe Yet Another Next Generation (YANG), Network Configuration Protocol (NETCONF), and Representational State Transfer Configuration Protocol (RESTCONF)</p><p>The Designing Cisco Enterprise Networks (ENSLD) v1.1 course gives you the knowledge and skills you need to design an enterprise network. This course serves as a deep dive into enterprise network design and expands on the topics covered in the Implementing and Operating CiscoÂ© Enterprise Network Core Technologies (ENCOR) v1.0 course.This course also helps you prepare to take the 300-420 Designing Cisco Enterprise Networks (ENSLD) exam which is part of the CCNPÂ© Enterprise and Cisco Certified Specialist - Enterprise Design certifications.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Designing EIGRP Routing</li><li>Designing OSPF Routing</li><li>Designing IS-IS Routing</li><li>Design Case Study Activity: Designing Enterprise Connectivity</li><li>Designing BGP Routing and Redundancy</li><li>Understanding BGP Address Families and Attributes</li><li>Design Case Study Activity: Designing an Enterprise Network with BGP Internet Connectivity</li><li>Designing the Enterprise Campus LAN</li><li>Designing Layer 2 Campus</li><li>Design Case Study Activity: Designing an Enterprise Campus LAN</li><li>Designing Layer 3 Campus</li><li>Discovering the Cisco SD-Access Architecture</li><li>Exploring Cisco SD-Access Fabric Design</li><li>Exploring Cisco SD-Access Site Design Strategy and Considerations</li><li>Design Case Study Activity: Designing Cisco SD-Access in the Enterprise</li><li>Designing Service Provider-Managed VPNs</li><li>Designing Enterprise-Managed VPNs</li><li>Designing WAN Resiliency</li><li>Design Case Study Activity: Designing Resilient Enterprise WAN</li><li>Examining Cisco SD-WAN Architectures</li><li>Examining Cisco SD-WAN Deployment Design Considerations</li><li>Designing Cisco SD-WAN Routing and High Availability</li><li>Design Case Study Activity: Designing Resilient Enterprise Cisco SD-WAN</li><li>Understanding QoS</li><li>Designing LAN and WAN QoS</li><li>Design Case Study Activity: Designing QoS in an Enterprise Network</li><li>Exploring Multicast with Protocol-Independent Multicast-Sparse Mode (PIM-SM)</li><li>Designing Rendezvous Point Distribution Solutions</li><li>Designing an IPv4 Address Plan</li><li>Exploring IPv6</li><li>Deploying IPv6</li><li>Design Case Study Activity: Designing an Enterprise IPv6 Network</li><li>Introducing Network APIs and Protocols</li><li>Exploring YANG, NETCONF, RESTCONF, and Model-Driven Telemetry</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Designing Cisco Enterprise Networks v1.1 (ENSLD) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Designing Cisco Enterprise Networks v1.1 (ENSLD) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Designing Cisco Enterprise Networks v1.1 (ENSLD)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for the following roles:<br />System administrators<br />Technical solutions architects<br />Systems integrators<br />Channel partners<br />Value-added resellers<br />Customer sales engineers<br />DevOps engineers<br />Sales engineers<br />Systems engineers<br />Technical solutions architects</p>Overview<p>This course will help you:<br />Use SaaS or on-prem version of Cisco Intersight to enable IT organizations to analyze, simplify, and automate their environments in more advanced ways than the prior generations of tools<br />Gain hands-on experience using Cisco Intersight<br />Understand the X-Series, B-Series, and C-Series product line similarities and differences<br />Describe Cisco Intersight and how it can be used to manage UCS and Cisco Hyperflex<br />Understand the process for upgrading firmware with Cisco Intersight<br />Administering server profiles, pools, and policies with Cisco Intersight<br />Describe how to get started with Cisco Intersight programmability</p><p>Cisco Intersight Overview (DCISO) v1.0 is a 3-day instructor led course that builds your experience with the administration of Cisco Unified Computing System (UCS) X-Series servers, including using Cisco Intersight for UCS management. This course covers architecture, configuration, and operation of Cisco IntersightÂ©, and is designed to serve the needs of engineers seeking to understand the capabilities of Cisco Intersight for managing data centers from a single management platform.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Describing Cisco UCS Management in Cisco Intersight</li><li>Describing the Cisco UCS Platform</li><li>Describing Cisco Intersight Workloads</li><li>Describing Automation Options Using Cisco Intersight</li></ul></div>

Certified Cryptocurrency Investigator Course (CCI)

Cissp

Cisco Intersight Overview v1.0 (DCISO)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online.</p>Overview<p>#NAME?</p><p>This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online.</p></div><div id="course-pills-2"><h3>1 - An Introduction to SharePoint Online</h3> <ul> <li>Introducing Office 365 and SharePoint</li> <li>Getting started with Office 365</li> <li>The cloud revolution</li> <li>Login to Office 365</li> <li>What is Office 365</li> <li>Using the app launcher</li> <li>What is SharePoint</li> <li>Office 365 settings</li> <li>Introducing Office 365 Groups</li> <li>Delve</li> <li>Ownership and Access</li> <li>OneDrive</li> </ul> <h3>2 - Creating Sites</h3> <ul> <li>Planning your sites</li> <li>Create new subsites</li> <li>The Office 365 tenant</li> <li>Site templates</li> <li>Web addresses</li> <li>Apply a them</li> <li>Site collections</li> <li>Building your navigation</li> <li>Create a new site</li> <li>Delete subsites</li> <li>Team site navigation</li> <li>User interface: classic vs modern</li> <li>Site contents: classic vs modern</li> <li>Where does classic come from?</li> </ul> <h3>3 - Creating and Managing Web Pages</h3> <ul> <li>The types of pages found in SharePoint</li> <li>Classic SharePoint pages</li> <li>Modern SharePoint pages</li> <li>How to use classic team site pages</li> <li>Create news and site pages</li> <li>Review features of publishing sites</li> <li>Web parts</li> <li>Save, publish, share and delete pages</li> <li>Communication sites</li> </ul> <h3>4 - Working with Apps</h3> <ul> <li>An introduction to apps</li> <li>Co-authoring</li> <li>Marketplace apps</li> <li>Check In ? Out</li> <li>Adding apps to a site</li> <li>Edit and view file properties</li> <li>Create and manage columns</li> <li>Quick edit view</li> <li>Public and personal views</li> <li>File commands</li> <li>Managing app settings</li> <li>Copy link and Share</li> <li>Content approval</li> <li>Folders</li> <li>Major and minor versioning</li> <li>The recycle bin</li> <li>Document sets</li> <li>Alerts</li> <li>Working with files in a library</li> <li>OneDrive sync</li> <li>Create, Upload and edit files</li> <li>Working with classic lists</li> </ul> <h3>5 - Building processes with Flow and PowerApps</h3> <ul> <li>What are business processes?</li> <li>Design and publish a Flow</li> <li>Classic tools for designing processes</li> <li>Getting started with PowerApps in SharePoint</li> <li>Design and test a classic workflow</li> <li>Enhance data capture with PowerApps</li> <li>Getting started with Flow in SharePoint</li> <li>Test a Flow and PowerApps enriched list</li> </ul> <h3>6 - Customizing Security</h3> <ul> <li>Office 365 Group access</li> <li>Share a file</li> <li>Updating Office 365 Group Security</li> <li>Remove a user</li> <li>Managing access to SharePoint</li> <li>Customizing SharePoint security</li> <li>New sites private vs public</li> <li>Create permission levels and groups</li> <li>Setup access requests</li> <li>Security inheritance</li> <li>Share a site</li> <li>Security best practices</li> </ul> <h3>7 - Working with Search</h3> <ul> <li>Delve</li> <li>Search tips</li> <li>An introduction to SharePoint search</li> <li>Accessing classic search</li> <li>Search in folders, libraries and sites</li> <li>Promoted results</li> <li>Search results</li> </ul> <h3>8 - Enterprise Content Management</h3> <ul> <li>Managed metadata service</li> <li>Information management policies</li> <li>An introduction to content types</li> <li>The records center</li> <li>Create and manage content type</li> <li>In-place records management</li> <li>Deploy content types</li> <li>The content organizer</li> <li>Using content types in apps</li> <li>Durable links</li> <li>The content type hub</li> </ul></div>

Microsoft Power Apps

Microsoft Sharepoint

Power Apps

Microsoft Power Platform

SharePoint

55215 SharePoint Online Power User

General Admission

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

IT Service Management

ITIL

IT (Information Technology)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

ITILÂ© 4 Foundation

<div data-node="61658ba442cd6" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cd7" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd9" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d7" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6165945ab79d8" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79da" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c2" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c3" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c5" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Digital Electronics Course</span></h3></div><div data-node="618322664d7fd" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Electronics Course</strong>&nbsp;is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.</p></div></div><div data-node="618322b7d4864" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Electronics Course</strong> runs over 10 evenings (every Monday and Wednesday) from 7.00pm to 10.00pm with the next course commencing on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">Monday 2nd September 2024 at 7.00 pm</span>.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span><br fr-original-style="" style="box-sizing: border-box;"></strong></p></div></div></div></div></div><div data-node="61657d76a40c7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6183230b58256" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom &ndash; how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through 9 online virtual classroom sessions. The 10th and last session will involve the additional practical work for the course as well as the written examination (multiple choice for City &amp; Guilds and written for Hi-Tech Training) which will take place at our training centre at 43 North Great Georges Street, Dublin 1 (completed online for non ROI learners).</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the virtual classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations on equipment being involved actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">We will send out a practical kit so that trainees can complete assignments and practical work at home. The kit is the property of Hi-Tech Training and will be returned to Hi-Tech Training on the last day of the course.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">(The kits may also be purchased by the learner&hellip;.see the&nbsp;<a href="http://hitechtraining.ie/product-category/electronics-courses/digital-electronics-course/" target="_blank" rel="noopener" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">Kits Page Link</a>&nbsp;for more details).<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The kit consists of power supply unit breadboard, multimeter, cables, The kit consists of breadboard, multimeter, oscilloscope, battery and connectors, components including resistors, LEDs and ICs (AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, Latches, Flip-Flops, Timers, etc). Trainees will build various projects as part of the course. The kit forms an integral part of the course, so full course fees need to be paid at least 7 days prior to course commencement to allow time to ship the kit in time for the course.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">* If attending the course from outside of Ireland the course practical training kit must be purchased via our online shop in time for delivery before course commencement. The equipment will then remain the property of the trainee.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for each course, we have a quick informal free 1 hr online meeting approx. 7 days prior to course commencement, to make sure that trainees get connected through Zoom properly, let them know what the virtual classroom will be like and go through any questions they may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc.) will be sent before the Informal Induction session.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div><div data-node="61657d76a40d2" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This course equips participants with practical &ldquo;Hands-on&rdquo; skills relevant to the workplace and the theory required for certification. Participants can expect to have the skills to:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Build and fault-finding a range of Digital Electronic circuits used in computers and computer-controlled equipment</li><li fr-original-style="" style="box-sizing: border-box;">Use test equipment including Multimeters, Oscilloscopes, logic probes and pulsers to implement systematic fault-finding techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Study and use of popular Digital Electronic gates and more advanced circuits</li></ul></div></div><div data-node="61657d76a40d7" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to Electronics: &ndash; Electric Current, OHMS Law, Insulation, Conduction and related Formulae. Resistor colour codes.</li><li fr-original-style="" style="box-sizing: border-box;">Practical study of Digital I.C.s including AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, SR Latches and D-Latches and Flip-Flops.</li><li fr-original-style="" style="box-sizing: border-box;">Oscillators, Multivibrators and 555 Timers. Switches and Switch De-bounce circuits and their applications.</li><li fr-original-style="" style="box-sizing: border-box;">Numbering systems, TTL and CMOS technologies</li><li fr-original-style="" style="box-sizing: border-box;">Counters, Counter Decoding Circuitry, Shift Registers</li><li fr-original-style="" style="box-sizing: border-box;">A-D and D-A converters</li><li fr-original-style="" style="box-sizing: border-box;">Digital Displays: &ndash; LED and LCD, numeric and alphanumeric, operating currents, voltages and power requirements. Display decoders and drivers.</li><li fr-original-style="" style="box-sizing: border-box;">Test Equipment: &ndash; Practical use of Analogue and Digital Multimeters, Oscilloscopes, Logic probes, Logic Pulsers, etc.</li><li fr-original-style="" style="box-sizing: border-box;">Fault-finding techniques: &ndash; Diagnosing and rectifying faults on circuits built during course.</li><li fr-original-style="" style="box-sizing: border-box;">Health &amp; Safety, Care of Tools and instruments for assembly and repair</li></ul></div></div></div></div></div><div data-node="61657d76a40d3" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40d4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40d5" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40d6" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds of London Institute Digital Electronics 2 (Examination No. 7267-425). This examination consists of 1 written paper and 4 practical assignments. The qualification can be used as part of the requirement for <a title="City & Guilds Diploma in IT Systems Support" href="http://hitechtraining.ie/city-guilds-certification/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">City &amp; Guilds Diploma in IT Systems Support (7267-24).</a></li><li fr-original-style="" style="box-sizing: border-box;">On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.</li></ul></div></div><div data-node="61657d76a40d8" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><img width="794" height="602" src="http://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png" alt="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" itemprop="image" srcset="https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png 794w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-300x227.png 300w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-768x582.png 768w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-600x455.png 600w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-64x49.png 64w" sizes="(max-width: 794px) 100vw, 794px" title="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div></div></div></div></div></div></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442ce8" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div>

Hi-Tech Training

City & Guilds

Electronics

Digital Design

Electrical Engineering

Analog Electronics

Computer Engineering

Digital Skills

Online Education

This Digital Electronics Course is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment. 

Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.

Digital Electronics Course Online

Deposit Only

Full Price (including Deposit)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>Candidates for this exam are users who aspire to improve productivity by automating business processes, analyzing data to produce business insights, and acting more effectively by creating simple app experiences.</p>Overview<p>After completing this course, you will be able to:<br />Describe Microsoft Power Platform components<br />Describe Microsoft Dataverse and connectors<br />Describe cross-cloud scenarios across M365, Dynamics 365, Microsoft Azure and 3rd party services<br />Identify benefits and capabilities of Microsoft Power Platform<br />Identify the basic functionality and business value Microsoft Power Platform components<br />Implement simple solutions with Power Apps, Power Automate, and Power BI</p><p>Learn the business value and product capabilities of Microsoft Power Platform. Create simple Power Apps, connect data with Dataverse, build a Power BI Dashboard, and automate processes with Power Automate. </p></div><div id="course-pills-2"><h4>Module 1: Introduction to Microsoft Power Platform</h4><ul><li>Identify when to use each Microsoft Power Platform component application to create business solution</li><li>Learn the value of using Microsoft Power Platform to create business solutions</li><li>Learn the components and features of Microsoft Power Platform</li></ul><h4>Module 2: Introduction to Microsoft Dataverse</h4><ul><li>Microsoft Dataverse Overview</li></ul><h4>Module 3: Get Started with Power Apps</h4><ul><li>Introduction to Power Apps</li><li>How to build a canvas app</li><li>How to build a model-driven app</li></ul><h4>Module 4: Get Started with Power Automate</h4><ul><li>Power Automate Overview</li><li>How to Build an Automated Solution</li></ul><h4>Module 5: Get Started with Power BI</h4><ul><li>Power BI Overview</li><li>How to Build a Simple Dashboard</li></ul><h4>Module 6: Introduction to Power Virtual Agents</h4><ul><li>Power Virtual Agents overview</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans PL-900T00 Microsoft Power Platform Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the PL-900T00 Microsoft Power Platform Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft PL-900

Microsoft AZ-900

Microsoft AZ-303

Microsoft AZ-700

PL-900T00 Microsoft Power Platform Fundamentals

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for people who are seeking to launch a career in cybersecurity.</p>Overview<p>Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents.</p><p>CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn.<br /> <br /> CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs.</p></div><div id="course-pills-2"><h3>Lesson 1: Summarize Fundamental Security Concepts</h3> <ul> <li>Security Concepts</li> <li>Security Controls</li> </ul> <h3>Lesson 2: Compare Threat Types</h3> <ul> <li>Threat Actors</li> <li>Attack Surfaces</li> <li>Social Engineering</li> </ul> <h3>Lesson 3: Explain Cryptographic Solutions</h3> <ul> <li>Cryptographic Algorithms</li> <li>Public Key Infrastructure</li> <li>Cryptographic Solutions</li> </ul> <h3>Lesson 4: Implement Identity and Access Management</h3> <ul> <li>Authentication</li> <li>Authorization</li> <li>Identity Management</li> </ul> <h3>Lesson 5: Secure Enterprise Network Architecture</h3> <ul> <li>Enterprise Network Architecture</li> <li>Network Security Appliances</li> <li>Secure Communications</li> </ul> <h3>Lesson 6: Secure Cloud Network Architecture</h3> <ul> <li>Cloud Infrastructure</li> <li>Embedded Systems and Zero Trust Architecture</li> </ul> <h3>Lesson 7: Explain Resiliency and Site Security Concepts</h3> <ul> <li>Asset Management</li> <li>Redundancy Strategies</li> <li>Physical Security</li> </ul> <h3>Lesson 8: Explain Vulnerability Management</h3> <ul> <li>Device and OS Vulnerabilities</li> <li>Application and Cloud Vulnerabilities</li> <li>Vulnerability Identification Methods</li> <li>Vulnerability Analysis and Remediation</li> </ul> <h3>Lesson 9: Evaluate Network Security Capabilities</h3> <ul> <li>Network Security Baselines</li> <li>Network Security Capability Enhancement</li> </ul> <h3>Lesson 10: Assess Endpoint Security Capabilities</h3> <ul> <li>Implement Endpoint Security</li> <li>Mobile Device Hardening</li> </ul> <h3>Lesson 11: Enhance Application Security Capabilities</h3> <ul> <li>Application Protocol Security Baselines</li> <li>Cloud and Web Application Security Concepts</li> </ul> <h3>Lesson 12: Explain Incident Response and Monitoring Concepts</h3> <ul> <li>Incident Response</li> <li>Digital Forensics</li> <li>Data Sources</li> <li>Alerting and Monitoring Tools</li> </ul> <h3>Lesson 13: Analyze Indicators of Malicious Activity</h3> <ul> <li>Malware Attack Indicators</li> <li>Physical and Network Attack Indicators</li> <li>Application Attack Indicators</li> </ul> <h3>Lesson 14: Summarize Security Governance Concepts</h3> <ul> <li>Policies, Standards, and Procedures</li> <li>Change Management</li> <li>Automation and Orchestration</li> </ul> <h3>Lesson 15: Explain Risk Management Processes</h3> <ul> <li>Risk Management Processes and Concepts</li> <li>Vendor Management Concepts</li> <li>Audits and Assessments</li> </ul> <h3>Lesson 16: Summarize Data Protection and Compliance Concepts</h3> <ul> <li>Data Classification and Compliance</li> <li>Personnel Policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

Certified Cyber Professional (CCP)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.</p> <p>Collaboration Communications Systems Engineers have a fundamental understanding ofÃ¿networking, telecommunications, audio/visual and meeting room technologies, identity and access management.</p> <p>They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p> <p>Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365Ã¿Administrators. In addition, they may work with owners of other workloads, including facilitiesÃ¿managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.</p><p></p><p></p><p>This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.</p> <p>They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.</p> <p>In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p><p></p>Prerequisites<p></p><ul> <li>Microsoft 365 and Microsoft Teams</li> <li>Networking, telecommunications, and audio/visual basics</li> <li>Identity and access management basics</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>2 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>3 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>4 - Plan and optimize network performance for Teams media</h3> <ul> <li>Understand Teams network requirements</li> <li>Design network for media optimization</li> <li>Design and implement QoS</li> </ul> <h3>5 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>6 - Configure and deploy Teams Phone with Direct Routing</h3> <ul> <li>Design Direct Routing call flows</li> <li>Implement SIP trunking with Direct Routing</li> <li>Configure Emergency Calling for Direct Routing</li> <li>Extend Teams Direct Routing infrastructure</li> <li>Deploy and maintain a survivable branch appliance</li> </ul> <h3>7 - Extend Teams Phone with additional services</h3> <ul> <li>Understand how Teams interacts with additional services</li> <li>Configure compliance recording in Teams</li> <li>Configure and integrate a certified contact center in Teams</li> <li>Design and deploy voice bots in Teams</li> </ul> <h3>8 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams</h3> <ul> <li>Prepare</li> </ul> <h3>10 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>11 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>12 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>13 - Guided project - Prepare meeting room experiences</h3> <ul> <li>Prepare</li> </ul> <h3>14 - Monitor and troubleshoot Teams collaboration communications systems</h3> <ul> <li>Diagnose and troubleshoot phone number assignment</li> <li>Diagnose and troubleshoot Teams client issues</li> <li>Diagnose and troubleshoot call failure and call quality issues</li> <li>Report on and troubleshoot Teams calls with Call Quality Dashboard</li> <li>Diagnose and troubleshoot Direct Routing issues</li> <li>Troubleshoot and monitor Teams devices</li> <li>Troubleshoot Teams meetings and calling</li> <li>Troubleshoot Teams Rooms devices</li> </ul></div>

Microsoft Teams

Microsoft Certification

Microsoft Certified Trainer (MCT)

Clinical Engineer

MS-721T00 Collaboration Communications Systems Engineer

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies.</p><p></p><p></p><p>Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.</p><p></p>Prerequisites<p></p><li>Basic understanding of Microsoft 365</li>  <li>Fundamental understanding of Microsoft security, compliance, and identity products</li>   <li> Intermediate understanding of Windows 10</li>  <li> Familiarity with Azure services, specifically Azure SQL Database and Azure Storage</li>   <li> Familiarity with Azure virtual machines and virtual networking</li>   <li>Basic understanding of scripting concepts.</li><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Microsoft 365 threat protection</h3> <ul> <li>Explore Extended Detection &amp; Response (XDR) response use cases</li> <li>Understand Microsoft Defender XDR in a Security Operations Center (SOC)</li> <li>Explore Microsoft Security Graph</li> <li>Investigate security incidents in Microsoft Defender XDR</li> </ul> <h3>2 - Mitigate incidents using Microsoft 365 Defender</h3> <ul> <li>Use the Microsoft Defender portal</li> <li>Manage incidents</li> <li>Investigate incidents</li> <li>Manage and investigate alerts</li> <li>Manage automated investigations</li> <li>Use the action center</li> <li>Explore advanced hunting</li> <li>Investigate Microsoft Entra sign-in logs</li> <li>Understand Microsoft Secure Score</li> <li>Analyze threat analytics</li> <li>Analyze reports</li> <li>Configure the Microsoft Defender portal</li> </ul> <h3>3 - Protect your identities with Microsoft Entra ID Protection</h3> <ul> <li>Microsoft Entra ID Protection overview</li> <li>Detect risks with Microsoft Entra ID Protection policies</li> <li>Investigate and remediate risks detected by Microsoft Entra ID Protection</li> </ul> <h3>4 - Remediate risks with Microsoft Defender for Office 365</h3> <ul> <li>Automate, investigate, and remediate</li> <li>Configure, protect, and detect</li> <li>Simulate attacks</li> </ul> <h3>5 - Safeguard your environment with Microsoft Defender for Identity</h3> <ul> <li>Configure Microsoft Defender for Identity sensors</li> <li>Review compromised accounts or data</li> <li>Integrate with other Microsoft tools</li> </ul> <h3>6 - Secure your cloud apps and services with Microsoft Defender for Cloud Apps</h3> <ul> <li>Understand the Defender for Cloud Apps Framework</li> <li>Explore your cloud apps with Cloud Discovery</li> <li>Protect your data and apps with Conditional Access App Control</li> <li>Walk through discovery and access control with Microsoft Defender for Cloud Apps</li> <li>Classify and protect sensitive information</li> <li>Detect Threats</li> </ul> <h3>7 - Respond to data loss prevention alerts using Microsoft 365</h3> <ul> <li>Describe data loss prevention alerts</li> <li>Investigate data loss prevention alerts in Microsoft Purview</li> <li>Investigate data loss prevention alerts in Microsoft Defender for Cloud Apps</li> </ul> <h3>8 - Manage insider risk in Microsoft Purview</h3> <ul> <li>Insider risk management overview</li> <li>Create and manage insider risk policies</li> <li>Investigate insider risk alerts</li> <li>Take action on insider risk alerts through cases</li> <li>Manage insider risk management forensic evidence</li> <li>Create insider risk management notice templates</li> </ul> <h3>9 - Investigate threats by using audit features in Microsoft Defender XDR and Microsoft Purview Standard</h3> <ul> <li>Explore Microsoft Purview Audit solutions</li> <li>Implement Microsoft Purview Audit (Standard)</li> <li>Start recording activity in the Unified Audit Log</li> <li>Search the Unified Audit Log (UAL)</li> <li>Export, configure, and view audit log records</li> <li>Use audit log searching to investigate common support issues</li> </ul> <h3>10 - Investigate threats using audit in Microsoft Defender XDR and Microsoft Purview (Premium)</h3> <ul> <li>Explore Microsoft Purview Audit (Premium)</li> <li>Implement Microsoft Purview Audit (Premium)</li> <li>Manage audit log retention policies</li> <li>Investigate compromised email accounts using Purview Audit (Premium)</li> </ul> <h3>11 - Investigate threats with Content search in Microsoft Purview</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Create a content search</li> <li>View the search results and statistics</li> <li>Export the search results and search report</li> <li>Configure search permissions filtering</li> <li>Search for and delete email messages</li> </ul> <h3>12 - Protect against threats with Microsoft Defender for Endpoint</h3> <ul> <li>Practice security administration</li> <li>Hunt threats within your network</li> </ul> <h3>13 - Deploy the Microsoft Defender for Endpoint environment</h3> <ul> <li>Create your environment</li> <li>Understand operating systems compatibility and features</li> <li>Onboard devices</li> <li>Manage access</li> <li>Create and manage roles for role-based access control</li> <li>Configure device groups</li> <li>Configure environment advanced features</li> </ul> <h3>14 - Implement Windows security enhancements with Microsoft Defender for Endpoint</h3> <ul> <li>Understand attack surface reduction</li> <li>Enable attack surface reduction rules</li> </ul> <h3>15 - Perform device investigations in Microsoft Defender for Endpoint</h3> <ul> <li>Use the device inventory list</li> <li>Investigate the device</li> <li>Use behavioral blocking</li> <li>Detect devices with device discovery</li> </ul> <h3>16 - Perform actions on a device using Microsoft Defender for Endpoint</h3> <ul> <li>Explain device actions</li> <li>Run Microsoft Defender antivirus scan on devices</li> <li>Collect investigation package from devices</li> <li>Initiate live response session</li> </ul> <h3>17 - Perform evidence and entities investigations using Microsoft Defender for Endpoint</h3> <ul> <li>Investigate a file</li> <li>Investigate a user account</li> <li>Investigate an IP address</li> <li>Investigate a domain</li> </ul> <h3>18 - Configure and manage automation using Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Manage automation upload and folder settings</li> <li>Configure automated investigation and remediation capabilities</li> <li>Block at risk devices</li> </ul> <h3>19 - Configure for alerts and detections in Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Configure alert notifications</li> <li>Manage alert suppression</li> <li>Manage indicators</li> </ul> <h3>20 - Utilize Vulnerability Management in Microsoft Defender for Endpoint</h3> <ul> <li>Understand vulnerability management</li> <li>Explore vulnerabilities on your devices</li> <li>Manage remediation</li> </ul> <h3>21 - Plan for cloud workload protections using Microsoft Defender for Cloud</h3> <ul> <li>Explain Microsoft Defender for Cloud</li> <li>Describe Microsoft Defender for Cloud workload protections</li> <li>Enable Microsoft Defender for Cloud</li> </ul> <h3>22 - Connect Azure assets to Microsoft Defender for Cloud</h3> <ul> <li>Explore and manage your resources with asset inventory</li> <li>Configure auto provisioning</li> <li>Manual log analytics agent provisioning</li> </ul> <h3>23 - Connect non-Azure resources to Microsoft Defender for Cloud</h3> <ul> <li>Protect non-Azure resources</li> <li>Connect non-Azure machines</li> <li>Connect your AWS accounts</li> <li>Connect your GCP accounts</li> </ul> <h3>24 - Manage your cloud security posture management?</h3> <ul> <li>Explore Secure Score</li> <li>Explore Recommendations</li> <li>Measure and enforce regulatory compliance</li> <li>Understand Workbooks</li> </ul> <h3>25 - Explain cloud workload protections in Microsoft Defender for Cloud</h3> <ul> <li>Understand Microsoft Defender for servers</li> <li>Understand Microsoft Defender for App Service</li> <li>Understand Microsoft Defender for Storage</li> <li>Understand Microsoft Defender for SQL</li> <li>Understand Microsoft Defender for open-source databases</li> <li>Understand Microsoft Defender for Key Vault</li> <li>Understand Microsoft Defender for Resource Manager</li> <li>Understand Microsoft Defender for DNS</li> <li>Understand Microsoft Defender for Containers</li> <li>Understand Microsoft Defender additional protections</li> </ul> <h3>26 - Remediate security alerts using Microsoft Defender for Cloud</h3> <ul> <li>Understand security alerts</li> <li>Remediate alerts and automate responses</li> <li>Suppress alerts from Defender for Cloud</li> <li>Generate threat intelligence reports</li> <li>Respond to alerts from Azure resources</li> </ul> <h3>27 - Construct KQL statements for Microsoft Sentinel</h3> <ul> <li>Understand the Kusto Query Language statement structure</li> <li>Use the search operator</li> <li>Use the where operator</li> <li>Use the let statement</li> <li>Use the extend operator</li> <li>Use the order by operator</li> <li>Use the project operators</li> </ul> <h3>28 - Analyze query results using KQL</h3> <ul> <li>Use the summarize operator</li> <li>Use the summarize operator to filter results</li> <li>Use the summarize operator to prepare data</li> <li>Use the render operator to create visualizations</li> </ul> <h3>29 - Build multi-table statements using KQL</h3> <ul> <li>Use the union operator</li> <li>Use the join operator</li> </ul> <h3>30 - Work with data in Microsoft Sentinel using Kusto Query Language</h3> <ul> <li>Extract data from unstructured string fields</li> <li>Extract data from structured string data</li> <li>Integrate external data</li> <li>Create parsers with functions</li> </ul> <h3>31 - Introduction to Microsoft Sentinel</h3> <ul> <li>What is Microsoft Sentinel?</li> <li>How Microsoft Sentinel works</li> <li>When to use Microsoft Sentinel</li> </ul> <h3>32 - Create and manage Microsoft Sentinel workspaces</h3> <ul> <li>Plan for the Microsoft Sentinel workspace</li> <li>Create a Microsoft Sentinel workspace</li> <li>Manage workspaces across tenants using Azure Lighthouse</li> <li>Understand Microsoft Sentinel permissions and roles</li> <li>Manage Microsoft Sentinel settings</li> <li>Configure logs</li> </ul> <h3>33 - Query logs in Microsoft Sentinel</h3> <ul> <li>Query logs in the logs page</li> <li>Understand Microsoft Sentinel tables</li> <li>Understand common tables</li> <li>Understand Microsoft Defender XDR tables</li> </ul> <h3>34 - Use watchlists in Microsoft Sentinel</h3> <ul> <li>Plan for watchlists</li> <li>Create a watchlist</li> <li>Manage watchlists</li> </ul> <h3>35 - Utilize threat intelligence in Microsoft Sentinel</h3> <ul> <li>Define threat intelligence</li> <li>Manage your threat indicators</li> <li>View your threat indicators with KQL</li> </ul> <h3>36 - Connect data to Microsoft Sentinel using data connectors</h3> <ul> <li>Ingest log data with data connectors</li> <li>Understand data connector providers</li> <li>View connected hosts</li> </ul> <h3>37 - Connect Microsoft services to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft services connectors</li> <li>Connect the Microsoft Office 365 connector</li> <li>Connect the Microsoft Entra connector</li> <li>Connect the Microsoft Entra ID Protection connector</li> <li>Connect the Azure Activity connector</li> </ul> <h3>38 - Connect Microsoft Defender XDR to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft Defender XDR connectors</li> <li>Connect the Microsoft Defender XDR connector</li> <li>Connect Microsoft Defender for Cloud connector</li> <li>Connect Microsoft Defender for IoT</li> <li>Connect Microsoft Defender legacy connectors</li> </ul> <h3>39 - Connect Windows hosts to Microsoft Sentinel</h3> <ul> <li>Plan for Windows hosts security events connector</li> <li>Connect using the Windows Security Events via AMA Connector</li> <li>Connect using the Security Events via Legacy Agent Connector</li> <li>Collect Sysmon event logs</li> </ul> <h3>40 - Connect Common Event Format logs to Microsoft Sentinel</h3> <ul> <li>Plan for Common Event Format connector</li> <li>Connect your external solution using the Common Event Format connector</li> </ul> <h3>41 - Connect syslog data sources to Microsoft Sentinel</h3> <ul> <li>Plan for syslog data collection</li> <li>Collect data from Linux-based sources using syslog</li> <li>Configure the Data Collection Rule for Syslog Data Sources</li> <li>Parse syslog data with KQL</li> </ul> <h3>42 - Connect threat indicators to Microsoft Sentinel</h3> <ul> <li>Plan for threat intelligence connectors</li> <li>Connect the threat intelligence TAXII connector</li> <li>Connect the threat intelligence platforms connector</li> <li>View your threat indicators with KQL</li> </ul> <h3>43 - Threat detection with Microsoft Sentinel analytics</h3> <ul> <li>What is Microsoft Sentinel Analytics?</li> <li>Types of analytics rules</li> <li>Create an analytics rule from templates</li> <li>Create an analytics rule from wizard</li> <li>Manage analytics rules</li> </ul> <h3>44 - Automation in Microsoft Sentinel</h3> <ul> <li>Understand automation options</li> <li>Create automation rules</li> </ul> <h3>45 - Threat response with Microsoft Sentinel playbooks</h3> <ul> <li>What are Microsoft Sentinel playbooks?</li> <li>Trigger a playbook in real-time</li> <li>Run playbooks on demand</li> </ul> <h3>46 - Security incident management in Microsoft Sentinel</h3> <ul> <li>Understand incidents</li> <li>Incident evidence and entities</li> <li>Incident management</li> </ul> <h3>47 - Identify threats with Behavioral Analytics</h3> <ul> <li>Understand behavioral analytics</li> <li>Explore entities</li> <li>Display entity behavior information</li> <li>Use Anomaly detection analytical rule templates</li> </ul> <h3>48 - Data normalization in Microsoft Sentinel</h3> <ul> <li>Understand data normalization</li> <li>Use ASIM Parsers</li> <li>Understand parameterized KQL functions</li> <li>Create an ASIM Parser</li> <li>Configure Azure Monitor Data Collection Rules</li> </ul> <h3>49 - Query, visualize, and monitor data in Microsoft Sentinel</h3> <ul> <li>Monitor and visualize data</li> <li>Query data using Kusto Query Language</li> <li>Use default Microsoft Sentinel Workbooks</li> <li>Create a new Microsoft Sentinel Workbook</li> </ul> <h3>50 - Manage content in Microsoft Sentinel</h3> <ul> <li>Use solutions from the content hub</li> <li>Use repositories for deployment</li> </ul> <h3>51 - Explain threat hunting concepts in Microsoft Sentinel</h3> <ul> <li>Understand cybersecurity threat hunts</li> <li>Develop a hypothesis</li> <li>Explore MITRE ATT&amp;CK</li> </ul> <h3>52 - Threat hunting with Microsoft Sentinel</h3> <ul> <li>Explore creation and management of threat-hunting queries</li> <li>Save key findings with bookmarks</li> <li>Observe threats over time with livestream</li> </ul> <h3>53 - Use Search jobs in Microsoft Sentinel</h3> <ul> <li>Hunt with a Search Job</li> <li>Restore historical data</li> </ul> <h3>54 - Hunt for threats using notebooks in Microsoft Sentinel</h3> <ul> <li>Access Azure Sentinel data with external tools</li> <li>Hunt with notebooks</li> <li>Create a notebook</li> <li>Explore notebook code</li> </ul></div>

Microsoft AZ-104

Microsoft SC-200

SC-200T00 Microsoft Security Operations Analyst

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre</p><p>The course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects.</p></div><div id="course-pills-2"><h4>The Data Centre, it?s Importance and Causes for Downtime</h4><h4>Data Centre Standards and Best Practices</h4><h4>Data Centre Location, Building and Construction</h4><ul><li>Selecting appropriate sites and buildings and how to avoid pitfalls<br />Various components of an effective data centre and supporting facilities setup</li></ul><h4>Raised Floor/Suspended Ceiling</h4><ul><li>Uniform, concentrated and rolling load definitions<br />Applicable standards<br />Raised Floor guidelines<br />Signal Reference Grid, grounding of racks<br />Disability act and regulations<br />Suspended ceiling usage and requirements</li></ul><h4>Light</h4><ul><li>Standards<br />Light fixture types and placement<br />Emergency lighting, Emergency Power Supply (EPS)</li></ul><h4>Power Infrastructure</h4><ul><li>Power infrastructure layout from generation to rack level<br />ATS and STS systems<br />Redundancy levels and techniques<br />Three-phase and single-phase usage<br />Power distribution options within the computer room<br />Power cabling versus bus bar trunking<br />Bonding versus grounding<br />Common Mode Noise and isolation transformers<br />Distribution boards, form factors and IP-protection grades<br />Power quality guidelines<br />Real power versus apparent power<br />How to size and calculate load in the data centre Generators<br />Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option<br />Battery types, correct selection and testing<br />Thermo-graphics</li></ul><h4>Electro Magnetic Fields</h4><ul><li>Electrical fields and magnetic fields definitions and units of measurements<br />Sources of EMF<br />Effects of EMF on human health and equipment<br />(H)EMP<br />Standards<br />EMF shielding solutions</li></ul><h4>Equipment Racks</h4><ul><li>Rack standards, properties and selection criteria<br />Security considerations<br />Power rail/strip options</li></ul><h4>Cooling Infrastructure</h4><ul><li>Temperature and humidity recommendations<br />Cooling measurement units and conversion rates<br />Sensible and latent heat definitions<br />Differences between comfort and precision cooling<br />Overview of different air conditioner technologies<br />Raised floor versus non-raised floor cooling<br />Placement of air conditioner units and limitations to be observed<br />Supplemental cooling options<br />Cold aisle/hot aisle containment</li></ul><h4>Water Supply</h4><ul><li>Importance of water supply and application areas<br />Backup water supply techniques</li></ul><h4>Designing a Scalable Network Infrastructure</h4><ul><li>The importance of a Structured Cabling System<br />Planning considerations<br />Copper and Fiber cable technology and standards<br />ANSI/TIA-942 Cabling hierarchy and recommendations<br />Testing and verification<br />SAN storage cabling<br />Network redundancy<br />Building-to-building connectivity<br />Network monitoring system requirements</li></ul><h4>Fire Suppression</h4><ul><li>Standards for fire suppression<br />Detection systems<br />Various total flooding fire suppression techniques and systems, their benefits and disadvantages<br />Handheld extinguishers<br />Signage and safety<br />Regulatory requirements and best practices</li></ul><h4>Data Centre Monitoring</h4><ul><li>Data centre monitoring requirements<br />EMS versus BMS<br />Water leak detection systems<br />Notification options and considerations</li></ul><h4>Operational Security and Safety Practices</h4><ul><li>Data centre security layers<br />Physical, infrastructure and organisational security<br />Safety measures and essential signage</li></ul><h4>Labelling</h4><ul><li>Choosing a labelling scheme<br />Recommended labelling practices<br />Network labelling</li></ul><h4>Documentation</h4><ul><li>How to setup proper documentation<br />Document management policies and procedures</li></ul><h4>Cleaning</h4><ul><li>Cleaning practices for the data centre</li></ul><h4>MTBF/MTTR</h4><ul><li>Standards and definitions<br />Calculation models<br />The ?real? value</li></ul><h4>Maintenance Contracts/SLA/OLA</h4><h4>EXAM: Certified Data Centre Professional</h4></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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