454 Commercial & Contract Management Certification Program (CCM) courses

Duration 3 Days 18 CPD hours This course is intended for The intended audience for this course is information security and IT professionals, such as network administrators and engineers, IT managers, and IT auditors, and other individuals who want to learn more about information security, who are interested in learning in-depth information about information security management, who are looking for career advancement in IT security, or who are interested in earning the CISM certification. Overview Establish and maintain a framework to provide assurance that information security strategies are aligned with business objectives and consistent with applicable laws and regulations. Identify and manage information security risks to achieve business objectives. Create a program to implement the information security strategy. Implement an information security program. Oversee and direct information security activities to execute the information security program. Plan, develop, and manage capabilities to detect, respond to, and recover from information security incidents. In this course, students will establish processes to ensure that information security measures align with established business needs. Prerequisites Information security governance Information risk management Information security program development Information security program management Incident management and response 1 - INFORMATION SECURITY GOVERNANCE * Develop an Information Security Strategy * Align Information Security Strategy with Corporate Governance * Identify Legal and Regulatory Requirements * Justify Investment in Information Security * Identify Drivers Affecting the Organization * Obtain Senior Management Commitment to Information Security * Define Roles and Responsibilities for Information Security * Establish Reporting and Communication Channels 2 - INFORMATION RISK MANAGEMENT * Implement an Information Risk Assessment Process * Determine Information Asset Classification and Ownership * Conduct Ongoing Threat and Vulnerability Evaluations * Conduct Periodic BIAs * Identify and Evaluate Risk Mitigation Strategies * Integrate Risk Management into Business Life Cycle Processes * Report Changes in Information Risk 3 - INFORMATION SECURITY PROGRAM DEVELOPMENT * Develop Plans to Implement an Information Security Strategy * Security Technologies and Controls * Specify Information Security Program Activities * Coordinate Information Security Programs with Business Assurance Functions * Identify Resources Needed for Information Security Program Implementation * Develop Information Security Architectures * Develop Information Security Policies * Develop Information Security Awareness, Training, and Education Programs * Develop Supporting Documentation for Information Security Policies 4 - INFORMATION SECURITY PROGRAM IMPLEMENTATION * Integrate Information Security Requirements into Organizational Processes * Integrate Information Security Controls into Contracts * Create Information Security Program Evaluation Metrics 5 - INFORMATION SECURITY PROGRAM MANAGEMENT * Manage Information Security Program Resources * Enforce Policy and Standards Compliance * Enforce Contractual Information Security Controls * Enforce Information Security During Systems Development * Maintain Information Security Within an Organization * Provide Information Security Advice and Guidance * Provide Information Security Awareness and Training * Analyze the Effectiveness of Information Security Controls * Resolve Noncompliance Issues 6 - INCIDENT MANAGEMENT AND RESPONSE * Develop an Information Security Incident Response Plan * Establish an Escalation Process * Develop a Communication Process * Integrate an IRP * Develop IRTs * Test an IRP * Manage Responses to Information Security Incidents * Perform an Information Security Incident Investigation * Conduct Post-Incident Reviews

Duration 3 Days 18 CPD hours This course is intended for This course is intended for IT professionals who need to manage the day-to-day environment of an SCCM 2012 SP1 or newer environment. Knowledge of the workings of a standalone primary SCCM site and basic PowerShell experience is recommended. Overview Create additional site system roles on existing or new servers. Modify high level site settings. Create and modify Discovery Methods, Boundaries and Boundary Groups. Create Collections using any of the membership rules available. Delegate authority through Roles and Scopes. Install the Configuration Manager client, modify client settings and restrict access to site systems. Deploy software to clients. Deploy software updates to clients. Configure compliance settings targeted against collections. Modify settings that govern monitoring functions such as Alerts and Status Settings. Work with Task Sequences for Operating System Deployment. Write basic PowerShell scripts using cmdlets learned and scripting constructs to accomplish configuration tasks. This course provides students with the knowledge and skills needed to use PowerShell for System Center Configuration Manager (SCCM) administration. In this course, students learn how to access the PowerShell cmdlets included with SCCM 2012 R2 and use them to perform configuration tasks for a primary site. Individual cmdlets will be used in working with objects such as Boundaries, Boundary Groups, Collections, Software Deployment, Patching, Compliance Settings, OSD Task Sequences, and many others. Basic scripting will also be covered so that students can learn how to put PowerShell to use when working with large sets of objects. Prerequisites Basic Windows and Active Directory knowledge. Conceptual knowledge of Configuration Manager objects and how they interact. Basic experience performing configuration tasks in ECM using the graphical console. Experience working from a command prompt. Basic knowledge of the fundamentals of Windows PowerShell. 1 - REVIEW OF SYSTEM CENTER CONFIGURATION MANAGER CONCEPTS * Architecture of an System Center 2012 Configuration Manager Installation * Managing Assets * Content Delivery and Management * Security, Monitoring, and Remote Management 2 - MANAGING RESOURCES * Implementing Discovery * Organizing Resources with Collections * Working with Boundaries 3 - WORKING WITH CLIENTS * Installing the Configuration Manager Client * Managing Client Settings * Managing Client Operations * Monitoring Client Status 4 - DISTRIBUTING SOFTWARE * Configure the Software Distribution Components * Working with Distribution Points * Creating Content for Distribution * Deploying Software Applications 5 - UPDATING SYSTEMS WITH WSUS AND SCCM * Integrating Configuration Manager and WSUS * Managing Updates through Software Update Groups * Creating and Deploying Update Packages * Working with Automatic Deployment Rules 6 - HOW POWERSHELL CAN MANAGE COMPLIANCE SETTINGS * Creating Compliance Settings Objects * Deploying and Monitor the Baseline 7 - CONFIGURING OPERATING SYSTEM DEPLOYMENT OBJECTS * Preparing the OSD Environment * Working with Task Sequences 8 - WORKING AT THE SITE LEVEL * Modify the Site * Adding Site System Roles * Adding a Secondary Site 9 - SECURITY AND MONITORING * Configuring Role Based Administration * Implementing Endpoint Protection * Configuring Monitoring Options 10 - USING POWERSHELL SCRIPTING TO AUTOMATE SCCM TASKS * Review of Scripting Constructs * Introduction to the Configuration Manager WMI Classes

Duration 3 Days 18 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview Change and the individual Change and the organization Communication and stakeholder engagement Change practice Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites There is no prerequisite to attending this foundation course, although it is recommended that candidates should have a good understanding of business practices. 1 - CHANGE AND THE ORGANIZATION * Drivers for change * Developing a vision * Culture and climate * Emergent change and lifecycle * Organizational metaphors * Models of change * Roles required for change 2 - STAKEHOLDERS * Principles * Identification * Analysis * Influencing and listening * Emotion and demonstration * Communications * Cognitive biases * Remaining people focused * Improving Communications * Communications channels * Collaboration * Communications Planning * Larger workshops 2 - CHANGE IMPACT * Assessing impact * McKinsey 7 S * Stakeholder impact assessment * Assessing change readiness * Large change ? how to staff * Building a change team * Preparing for resistance * Building team effectiveness 4 - INDIVIDUAL CHANGE * Learning theory * Motivation * Change Curve * Personality differences

Duration 5 Days 30 CPD hours This course is intended for This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications. Overview Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site. This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10. Prerequisites Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing. Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management. Installation, configuration, and troubleshooting for Windows-based personal computers. Basic concepts of public key infrastructure (PKI) security. Basic understanding of scripting and Windows PowerShell syntax. Basic understanding of Windows Server roles and services. Basic understanding of the configuration options for iOS and Android Mobile device platforms. 1 - MANAGING COMPUTERS AND MOBILE DEVICES IN THE ENTERPRISE * Overview of systems management by using enterprise management solutions * Overview of the Configuration Manager architecture * Overview of the Configuration Manager administrative tools * Tools for monitoring and troubleshooting a Configuration Manager site 2 - ANALYZING DATA USING QUERIES, REPORTS, AND CMPIVOT * Introduction to queries * Configuring SQL Server Reporting Services * Analyzing the real-time state of a device by using CMPivot 3 - PREPARING THE CONFIGURATION MANAGER MANAGEMENT INFRASTRUCTURE * Configuring site boundaries and boundary groups * Configuring resource discovery * Organizing resources using device and user collections 4 - DEPLOYING AND MANAGING THE CONFIGURATION MANAGER CLIENT * Overview of the Configuration Manager client * Deploying the Configuration Manager client * Configuring and monitoring client status * Managing client settings and performing management operations 5 - MANAGING INVENTORY FOR PCS AND APPLICATIONS * Overview of inventory collection * Configuring hardware and software inventory * Managing inventory collection * Configuring software metering * Configuring and managing Asset Intelligence 6 - DISTRIBUTING AND MANAGING CONTENT USED FOR DEPLOYMENTS * Preparing the infrastructure for content management * Distributing and managing content on distribution points 7 - DEPLOYING AND MANAGING APPLICATIONS * Overview of application management * Creating applications * Deploying applications * Managing applications * Deploying and managing Windows apps 8 - MAINTAINING SOFTWARE UPDATES FOR MANAGED PCS * The software updates process * Preparing a Configuration Manager site for software updates * Managing software updates * Configuring automatic deployment rules * Monitoring and troubleshooting software updates * Enabling third-party updates 9 - IMPLEMENTING DEFENDER PROTECTION FOR MANAGED PCS * Overview of Endpoint Protection in Configuration Manager * Configuring, deploying, and monitoring Endpoint Protection policies * Configuring and deploying advanced threat policies 10 - MANAGING COMPLIANCE AND SECURE DATA ACCESS * Overview of Compliance Settings * Configuring compliance settings * Viewing compliance results * Managing resource and data access 11 - MANAGING OPERATING SYSTEM DEPLOYMENT * An overview of operating system deployment * Preparing a site for operating system deployment * Deploying an operating system * Managing Windows as a service 12 - MANAGING AND MAINTAINING A CONFIGURATION MANAGER SITE * Configuring role-based administration * Configuring Remote Tools * Overview of Configuration Manager site maintenance and Management Insights * Backing up and recovering a Configuration Manager site * Updating the Configuration Manager infrastructure 13 - WHAT?S NEW IN MICROSOFT ENDPOINT CONFIGURATION MANAGER * Whats new in Microsoft Endpoint Manager covering each semi annual release ADDITIONAL COURSE DETAILS: Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. SERVICE LEVEL MANAGEMENT * Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) SAFETY AND CRISIS MANAGEMENT * Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work PHYSICAL SECURITY * Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting FACILITIES MAINTENANCE * The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping DATA CENTRE OPERATIONS * Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management MONITORING/REPORTING/CONTROL * Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting PROJECT MANAGEMENT * Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt ENVIRONMENTAL SUSTAINABILITY * The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage GOVERNANCE AND COMPLIANCE * The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording EXAM: CERTIFIED DATA CENTRE FACILITIES OPERATIONS SPECIALIST (CDFOS©) * Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. ADDITIONAL COURSE DETAILS: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative - but may not be sufficiently skilled to do this appropriately for all situations. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation. Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites The change management foundation certificate is required to sit the practitioner level exam. 1 - CHANGE IMPACT * Levers for change * Levels of adoptions and critical mass * Reinforcing systems 2 - EXAM PREPARATION * Change Management Practitioner exam preparation * Change Management Practitioner exam

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. SERVICE LEVEL MANAGEMENT * Service Level Management * Needs analysis * Capability assessment * Service portfolio * Service catalogue * Service Level Agreements (SLAs) * Availability measurement * Data points in SLA * Service reporting * Complaint procedure * Customer satisfaction measurement * Service Improvement Process (SIP) * SLA content THE DATA CENTER ORGANIZATION * Operational issues * Organization chart * Roles and responsibilities * Skills matrix * Contingency / backup roles * Shift management * Performance management * Career development * Training and assessment * Job rotation * Succession planning * Disciplinary program MANAGING SAFETY & STATUTORY REQUIREMENTS * Safety policies and regulations * Occupational Health and Safety (OH&S) * Safety awareness training * Permit to Work (PTW) * Lock-out / Tag-out * Personal Protective Equipment (PPE) * Testing and tagging of equipment * Emergency preparedness and response * Reporting of safety issues * Reviews / internal audit / external audit MANAGING PHYSICAL SECURITY * Security policies and procedures * Security standards and guidelines * Security staff * Security awareness * Security incident management * Disciplinary program * Reviews, internal and external audits FACILITIES MANAGEMENT * Maintenance policies and procedures * Various maintenance programs * Outsourcing of maintenance activities * Maintenance contract options * Warranty * Maintenance schedule * Service situations * Spart part management * Contamination control DATA CENTER OPERATIONS * Policies and procedures for data center operations * Service operations and the daily data center operations MONITORING / REPORTING / CONTROL * Monitoring requirements * Escalation procedures * Reporting * Trend analysis * Reviews PROJECT MANAGEMENT * Project management * Project organization * Project manager * Project phases ENVIRONMENT SUSTAINABILITY * The importance of sustainability * Sustainability policies * Environmental management * Power efficiency indicators - * Waste management - * Water management * ICT utilisation management * Environmental performance measurements * Renewable energy factor (REF) ORGANIZATIONAL RESILIENCE * Business continuity * Data center facility options * Business Impact Analysis * Type of facility * Human resources * Facility, equipment and consumables GOVERNANCE, RISK AND COMPLIANCE * Management commitment * Coordination, collaboration and integration * Compliance * Risk management * Document management * Financial management * Vendor management * Asset management ADDITIONAL COURSE DETAILS: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The COBIT 2019 Foundation course would suit candidates working in the following IT professions or areas: IT Auditors IT Managers IT Quality professionals IT Leadership IT Developers Process practitioners Managers in IT service providing firms The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This COBIT 2019 Foundation course is designed as an introduction to COBIT 2019 and enables you to understand how an integrated business framework for the governance and management of enterprise IT can be utilized to achieve IT business integration, cost reductions and increased productivity. The syllabus areas that this course is designed to cover are: New framework introduction Key concepts and terminology Governance and Framework Principles Governance system and components Governance and management objectives Performance management Designing a tailored governance system COBIT 2019 builds on and integrates more than 25 years of development in this field, not only incorporating new insights from science, but also operationalizing these insights as practice. The heart of the COBIT framework updates COBIT principles while laying out the structure of the overall framework including: New concepts are introduced and terminology is explained?the COBIT Core Model and its 40 governance and management objectives provide the platform for establishing your governance program. The performance management system is updated and allows the flexibility to use maturity measurements as well as capability measurements. Introductions to design factors and focus areas offer additional practical guidance on flexible adoption of COBIT 2019, whether for specific projects or full implementation. From its foundation in the IT audit community, COBIT has developed into a broader and more comprehensive information and technology (I&T) governance and management framework and continues to establish itself as a generally accepted framework for I&T governance. 1 - COBIT 5 OVERVIEW AND INTRODUCTION * Course Administration * Course Objectives * Exam Overview * Certification Scheme * History of COBIT * COBIT 2019 Improvements * Major differences with 2019 * Misconceptions about COBIT * COBIT and Other Standards 2 - KEY CONCEPTS AND TERMINOLOGY * Introduction to Enterprise Governance of Information and Technology * Benefits of Information and Technology Governance * COBIT Information and Technology Governance Framework * Distinction of Governance and Management * Three Principles of a Governance Framework * Six Principles for a Governance System 3 - GOVERNANCE SYSTEMS AND COMPONENTS * Introduction to the Components of a Governance System * Processes and Capability Levels * Organizational Structures and Defined Roles * Information Flows and Items * People, Skills and Competencies * Principles, Policies and Frameworks * Culture, Ethics and Behavior * Services, Infrastructure and Applications 4 - GOVERNANCE MANAGEMENT OBJECTIVES * Governance and Management Objectives Publication * Governance and Management Objectives * Governance and Management Objectives Core Model * Evaluate, Direct and Monitor * Align, Plan and Organize * Build, Acquire and Implement * Deliver, Service and Support * Monitor, Evaluate and Assess 5 - GOALS CASCADE * Governance and Management Objective Relationships * Governance and Management Objective Descriptions * High-Level Information Example * Introduction to the Goals Cascade * Enterprise Goals * Alignment Goals * Mapping Tables ? Appendix A 6 - PERFORMANCE MANAGEMENT * Introduction to Performance Management * COBIT Performance Management Principles * COBIT Performance Management (CPM) Overview * Process Capability Levels * Rating Process Activities * Focus Area Maturity Levels * Performance Management of Organizational Structures * Performance Management of Information Items * Performance Management of Culture and Behavior 7 - DESIGNING A TAILORED GOVERNANCE SYSTEM * The Need for Tailoring * Design Factors * Enterprise Strategy * Enterprise Goals * Risk Profile * I&T Related Issues * Threat Landscape * Compliance Requirements * Role of IT * Sourcing Model for IT * IT Implementation Methods * Technology Adoption Strategy * Enterprise Size * Focus Areas * Designing a Tailored Governance System * Management Objective Priority and Target Capability Levels * Component Variations * Specific Focus Areas * Stages and Steps in the Design Process 8 - IMPLEMENTING ENTERPRISE GOVERNANCE OF IT * The Business Case * The COBIT Implementation Guide Purpose * COBIT Implementation Approach * Phase 1 ? What are the Drivers * Phase 2 ? Where are we Now * Phase 3 ? Where do we Want to be * Phase 4 ? What Needs to be Done * Phase 5 ? How do we get There * Phase 6 ? Did we get There * Phase 7 How do we Weep the Momentum Going? * EGIT Implementation Program Challenges

Construction (Design & Management) Regulations 2015 - this law applies to the whole construction...

Understanding how to plan for capacity, be able to forecast and manage budgets is a critical skill in today's leadership and management environment. This programme will not only support your understanding but will also help you to practically put the learning into practice.