56 Chiropractic courses

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: * Understand the fundamentals of the National Health Service. * Understand the roles and responsibilities of a medical secretary. * Know how to organise schedules and manage appointment systems. * Gain a clear understanding of the Law, Ethics and Medicine. * Gain a thorough understanding of the effective filing system in medical offices. * Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. * Become skilled at controlling and ordering stocks and supplies. * Gain in-depth knowledge of Medical Terminology and Clinical Aspects. * Know the importance of health and safety in the healthcare sector. * Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * Medical Secretary & Receptionist Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service * History * Structure of the NHS * The NHS Plan * Resource Allocation * Delivering Care * Mental Health Services * Public Health * The NHS, the Regions and Devolution Module 2: Patient (Customer) Care * The Medical Receptionist * Putting Patient First * Complaints Within the Health Service * The Complaints Procedure * Patient and Public Involvement * Patient's Rights * Access to Health Care * Total Quality in Medical Practice * Customer Care: Involving Patients and the Public Module 3: Communication * Report Writing * Electronic Mail & Mobile Phones: Text Messages * Telephone Skills * People Skills - Face to Face * Meeting * Performance Review & Counselling * The Practice Leaflet & Hospital Information Leaflets * Networking Module 4: Law, Ethics and Medicine * Medical Ethics and Etiquette * Doctor's Duties * Patient's Right * The Regulatory Bodies and Their Role * Legal Aspects * Certification * Health and Safety at Work Module 5: Health & Safety in a Clinical Environment * First Aid at Work * Hazardous Substances * The NHS National Patient Safety Agency (NPSA) * Hepatitis & AIDS * Fire Precautions * Clinical Risk Management * Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice * Record Keeping and General Administration * Information Technology Module 7: The Hospital Service * The Patient's Route Through the Hospital * Outpatient Appointments * Admissions from the Waiting List * Accident and Emergency Admissions * Home From Hospital Support * Day Cases and Ward Attendees * Hospital Team * Clinical Audit * Star Ratings * What is a Medical Record? * Cases Notes * Master Index * Filing Room or Records Library * Medical Records Procedure for Departments * Retention of Records * Destruction of Medical Records * The Role of the Secretary in the Hospital Module 8: Private Medicine * Private Clinic or Hospital * The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises * Contracting * Finance * Practice Income * Scotland * Wales * Northern Ireland Module 10: Using Information Technology * Computers in General Practice * Electronic Medicine * Computers in Hospitals * Maintaining Security Module 11: Medical Terminology and Clinical Aspects * Pathology and X-ray Examinations * Prescribing and Drugs * Nurse Prescribing * New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary * Audit * Health Economics and Cost-effective Medicine * Private Finance Initiative * Clinical Governance * National Institute for Clinical Excellence (NICE) * National Clinical Assessment Service (NCAS) * National Service Framework (NSF) * Patient Surveys Module 13: Complementary Medicine * Acupuncture * Alexander Technique * Aromatherapy * Chiropractic * Homoeopathy * Hydrotherapy * Hypnotherapy * Osteopathy * Reflexology [Bundle Course 2] Dealing With Difficult People * Module 01: Difficult People and Their Difficult Behaviour * Module 02: Communicating With Difficult People * Module 03: Standing Up to Difficult People * Module 04: A Quick Guide to the Seven Classically Difficult Types * Module 05: Dealing with Bosses Who Drive You Barmy * Module 06: Colleagues to Throttle * Module 07: Dealing With Impossible People * Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course * Module 01: Introduction to Communication * Module 02: The Communication Skills * Module 03: Different Types of Communication * Module 04: Different Methods of Communication * Module 05: Styles of Communication * Module 06: Barriers to Communication * Module 07: Assessing Communication Competence: Relevant Criteria * Module 08: Seven Actions for Effective Communication * Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course * Module 1: Basics of Time Management * Module 2: Prioritise Your Time * Module 3: Organise Your Time * Module 4: Using Your Time Efficiently * Module 5: Time Management in the Workplace * Module 6: Time Management For Students * Module 7: Time Management Software * Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course * Module 01: An Overview of Negotiation * Module 02: How to Prepare For Negotiations * Module 03: The Process of Negotiation * Module 04: Ways of Developing Persuasion & Influencing Skills * Module 05: Ways of Developing Communication Skills * Module 06: How to Develop Active Listening Skills * Module 07: Comprehending Body Language * Module 08: Assertiveness and Self Confidence * Module 09: Managing Anger * Module 10: Managing Stress * Module 11: Negotiation Tactics to Closing a Better Deal * Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course * Module 01: Introduction to Report Writing * Module 02: The Basics of Business Report Writing * Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning * Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information * Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report * Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing * Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report * Module 08: Developing Research Skills * Module 09: Developing Creativity & Innovation * Module 10: Develop Critical Thinking Skills * Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing * Module 01: An Overview of Proofreading * Module 02: Use of the Style Guide * Module 03: Spelling and Grammar * Module 04: Paper-based Proofreading * Module 05: On the Screen Proofreading * Module 06: Basics of Copy Editing * Module 07: Copy Editing - the Use of Language * Module 08: Copy Editing - Checking Accuracy and Facts * Module 09: Copy Editing - Legal Checks * Module 10: Career Development [Bundle Course 8] Level 2 Customer Service * Module 1: Introduction to Customer Service * Module 2: Understanding the Organisation * Module 3: Prepare to Deliver Excellent Customer Service * Module 4: Communication in the Customer Service Role * Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being * Module 01: Introduction to Stress and Stress Management * Module 02: Develop an Awareness of Mental Health * Module 03: Develop an Awareness of Substance Misuse * Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults * Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support * Module 01: Promote Personal Development in Care Settings * Module 02: Promote Safeguarding and Protection in Care Settings * Module 03: Promote Health, Safety and Wellbeing in Care Settings * Module 04: Understand Mental Well-Being and Mental Health Promotion * Module 05: Causes and Spread of Infection * Module 06: Promote Communication in Care Settings * Module 07: Responsibilities of a Care Worker * Module 08: Promote Effective Handling of Information in Care Settings * Module 09: Understand Mental Health Problems * Module 10: The Principles of Infection Prevention and Control * And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** WHO IS THIS COURSE FOR? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS Students who intend to enrol in this course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- * Medical Receptionist & Secretary * Healthcare Administrator * GP Receptionist * Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.

> Do you want to stay fit and at the same time like to teach and inspire others > to do it as well? Do you want to how to schedule physical activities into the > schedule of not just you but your future students? This crash course will >  provide you with the right information and strategies on managing fitness. DESCRIPTION: This course will provide you with the strategies for you to be able to fit physical activities into your schedule and learn how to teach other people. You will be fully informed of the appropriate skills and abilities to execute the exercises. As someone who wants to become a fitness instructor, you need to become skilled and have the adequate knowledge and information to be able to teach others. To become a fitness instructor, you should be able to know the latest update and science in this respect to help others and yourself. This course will provide you with the necessary information and strategies and with this, you could start managing a fitness company, manage a team and train or instruct others. You'll be at your peak as you help others to achieve their best. WHO IS THE COURSE FOR? * Trainers, professionals and other people who are into health and fitness. * Busy health aficionados who want to strengthen their bodies and improve their health. ENTRY REQUIREMENT: * This course is available to all learners, of all academic backgrounds.  * Learners should be aged 16 or over to undertake the qualification. * Good understanding of English language, numeracy and ICT are required to attend this course. ASSESSMENT: * At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. * Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: * After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. * PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. WHY CHOOSE US? * Affordable, engaging & high-quality e-learning study materials; * Tutorial videos/materials from the industry leading experts; * Study in a user-friendly, advanced online learning platform; * Efficient exam systems for the assessment and instant result; * The UK & internationally recognised accredited qualification; * Access to course content on mobile, tablet or desktop from anywhere anytime; * The benefit of career advancement opportunities; * 24/7 student support via email. CAREER PATH: This will be very beneficial and helpful, especially to health and sport-related careers like: * Fitness Instructor * Personal Trainer * Sports Administrator * Sports Businessmen * Sports Specialists * Wellness Coach * And Many More! Module 1 Success Means Being Healthy 00:30:00 How Does Detoxifying Help With Fitness 01:00:00 Nutrition? What You Need to Know 00:30:00 Benefits from Being Fit 01:00:00 The Interchangeability of Wellness, Fitness and Health 00:30:00 Module 2 What Are Your Fitness Needs? 00:30:00 The Benefits of Being Fit 00:30:00 Metabolism: What Is It? 00:30:00 Metabolism for the Fit Individual 00:30:00 Metabolism: Can We Control It? 00:30:00 Obesity in Adolescents 00:30:00 Fitness of the Body 00:30:00 Fitness of the Spirit 00:30:00 Fitness of the Mind 00:30:00 Are You Fit? 00:30:00 Module 3 Where You Live Affects Your Fitness 00:30:00 Fitness Centers: An Investigation 00:30:00 Does Your Income Affect Your Health? 00:30:00 What Role Does Our Intelligence Play in Our Health? 00:30:00 What Role Does Nutrition Play in Our Health? 00:30:00 Is There Health Without Water? 00:30:00 Vitamins: To Be or Not To Be? 00:30:00 How the Brain Affects Our Health 00:30:00 What Are Your Nutritional Needs? 00:30:00 Exercise and Play: What Do We Learn? 00:30:00 Module 4 The Benefits of Walking 00:30:00 The Mind, Body and Soul Interconnectivity 00:30:00 Chiropractic Care: A Benefit to the Well Individual? 00:30:00 Acupuncture: A Benefit to the Well Individual? 00:30:00 The Benefits of Being Well 00:30:00 Where You Live Affects Your Wellness 00:30:00 Benefits from Being Fit 01:00:00 Music: Our Connection to the Higher Conscious 00:30:00 The Yin and Yang of the Healthy Individual 00:30:00 Right Hand vs. Left Hand: Who's Healthier? 00:30:00 Is Your Mind Playing Tricks? 00:30:00 Mock Exam Mock Exam-Crash Course for Managing Fitness 00:20:00 Final Exam Final Exam-Crash Course for Managing Fitness 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist - Essential Skills course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist - Essential Skills course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Receptionist - Essential Skills course, learner will be able to: * Understand the fundamentals of the National Health Service. * Understand the roles and responsibilities of a medical secretary. * Know how to organise schedules and manage appointment systems. * Gain a clear understanding of the Law, Ethics and Medicine. * Gain a thorough understanding of the effective filing system in medical offices. * Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. * Become skilled at controlling and ordering stocks and supplies. * Gain in-depth knowledge of Medical Terminology and Clinical Aspects. * Know the importance of health and safety in the healthcare sector. * Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Skills Course from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * Medical Receptionist - Essential Skills Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing the Medical Receptionist - Essential Skills course. **Courses are included in this Medical Receptionist - Essential Skills Bundle Course 1. Course 01: Medical Receptionist - Essential Skills 2. Course 02: Workplace Stress Management 3. Course 03: Anger Management ***Others Included of Medical Receptionist - Essential Skills Bundle Course * Free 3 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist - Essential Skills Course: Module 1: The National Health Service * History * Structure of the NHS * The NHS Plan * Resource Allocation * Delivering Care * Mental Health Services * Public Health * The NHS, the Regions and Devolution Module 2: Patient (Customer) Care * The Medical Receptionist * Putting Patient First * Complaints Within the Health Service * The Complaints Procedure * Patient and Public Involvement * Patient's Rights * Access to Health Care * Total Quality in Medical Practice * Customer Care: Involving Patients and the Public Module 3: Communication * Report Writing * Electronic Mail & Mobile Phones: Text Messages * Telephone Skills * People Skills - Face to Face * Meeting * Performance Review & Counselling * The Practice Leaflet & Hospital Information Leaflets * Networking Module 4: Law, Ethics and Medicine * Medical Ethics and Etiquette * Doctor's Duties * Patient's Right * The Regulatory Bodies and Their Role * Legal Aspects * Certification * Health and Safety at Work Module 5: Health & Safety in a Clinical Environment * First Aid at Work * Hazardous Substances * The NHS National Patient Safety Agency (NPSA) * Hepatitis & AIDS * Fire Precautions * Clinical Risk Management * Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice * Record Keeping and General Administration * Information Technology Module 7: The Hospital Service * The Patient's Route Through the Hospital * Outpatient Appointments * Admissions from the Waiting List * Accident and Emergency Admissions * Home From Hospital Support * Day Cases and Ward Attendees * Hospital Team * Clinical Audit * Star Ratings * What is a Medical Record? * Cases Notes * Master Index * Filing Room or Records Library * Medical Records Procedure for Departments * Retention of Records * Destruction of Medical Records * The Role of the Secretary in the Hospital Module 8: Private Medicine * Private Clinic or Hospital * The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises * Contracting * Finance * Practice Income * Scotland * Wales * Northern Ireland Module 10: Using Information Technology * Computers in General Practice * Electronic Medicine * Computers in Hospitals * Maintaining Security Module 11: Medical Terminology and Clinical Aspects * Pathology and X-ray Examinations * Prescribing and Drugs * Nurse Prescribing * New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary * Audit * Health Economics and Cost-effective Medicine * Private Finance Initiative * Clinical Governance * National Institute for Clinical Excellence (NICE) * National Clinical Assessment Service (NCAS) * National Service Framework (NSF) * Patient Surveys Module 13: Complementary Medicine * Acupuncture * Alexander Technique * Aromatherapy * Chiropractic * Homoeopathy * Hydrotherapy * Hypnotherapy * Osteopathy * Reflexology ------------------- ***Workplace Stress Management*** * Module 01: Workplace Stress * Module 02: Rational and Irrational Beliefs * Module 03: The ABC Framework of REBT * Module 04: Cognitive Therapy (CT) * Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace * Module 06: Conclusion ------------------- ***Anger Management*** * Module 01: Introduction to Anger * Module 02: The Process in Anger * Module 03: Effect of Anger on Our Thinking * Module 04: How to Manage Anger ------------------ Assessment Method After completing each module of the Medical Receptionist - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist - Essential Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? This Medical Receptionist - Essential Skills course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS There are no specific requirements for this Medical Receptionist - Essential Skills course because it does not require any advanced knowledge or skills. CAREER PATH After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - * Medical Receptionist * Medical Secretary * Healthcare Administrator * GP Receptionist * Patient Coordinator CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: * Understand the fundamentals of the National Health Service. * Understand the roles and responsibilities of a medical secretary. * Know how to organise schedules and manage appointment systems. * Gain a clear understanding of the Law, Ethics and Medicine. * Gain a thorough understanding of the effective filing system in medical offices. * Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. * Become skilled at controlling and ordering stocks and supplies. * Gain in-depth knowledge of Medical Terminology and Clinical Aspects. * Know the importance of health and safety in the healthcare sector. * Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * This Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course 1. Course 01: Medical Secretary Diploma 2. Course 02: Dealing With Difficult People 3. Course 03: Communication Skills Course 4. Course 04: Level 4 Time Management Course 5. Course 05: Level 5 Negotiation Skills Course 6. Course 06: Level 5 Report Writing Course 7. Course 07: Level 5 Proofreading & Copy Editing 8. Course 08: Level 2 Customer Service 9. Course 09: Mental Health Support Worker 10. Course 10: Workplace Stress Management 11. Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course * Free 11 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service * History * Structure of the NHS * The NHS Plan * Resource Allocation * Delivering Care * Mental Health Services * Public Health * The NHS, the Regions and Devolution Module 2: Patient (Customer) Care * The Medical Receptionist * Putting Patient First * Complaints Within the Health Service * The Complaints Procedure * Patient and Public Involvement * Patient's Rights * Access to Health Care * Total Quality in Medical Practice * Customer Care: Involving Patients and the Public Module 3: Communication * Report Writing * Electronic Mail & Mobile Phones: Text Messages * Telephone Skills * People Skills - Face to Face * Meeting * Performance Review & Counselling * The Practice Leaflet & Hospital Information Leaflets * Networking Module 4: Law, Ethics and Medicine * Medical Ethics and Etiquette * Doctor's Duties * Patient's Right * The Regulatory Bodies and Their Role * Legal Aspects * Certification * Health and Safety at Work Module 5: Health & Safety in a Clinical Environment * First Aid at Work * Hazardous Substances * The NHS National Patient Safety Agency (NPSA) * Hepatitis & AIDS * Fire Precautions * Clinical Risk Management * Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice * Record Keeping and General Administration * Information Technology Module 7: The Hospital Service * The Patient's Route Through the Hospital * Outpatient Appointments * Admissions from the Waiting List * Accident and Emergency Admissions * Home From Hospital Support * Day Cases and Ward Attendees * Hospital Team * Clinical Audit * Star Ratings * What is a Medical Record? * Cases Notes * Master Index * Filing Room or Records Library * Medical Records Procedure for Departments * Retention of Records * Destruction of Medical Records * The Role of the Secretary in the Hospital Module 8: Private Medicine * Private Clinic or Hospital * The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises * Contracting * Finance * Practice Income * Scotland * Wales * Northern Ireland Module 10: Using Information Technology * Computers in General Practice * Electronic Medicine * Computers in Hospitals * Maintaining Security Module 11: Medical Terminology and Clinical Aspects * Pathology and X-ray Examinations * Prescribing and Drugs * Nurse Prescribing * New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary * Audit * Health Economics and Cost-effective Medicine * Private Finance Initiative * Clinical Governance * National Institute for Clinical Excellence (NICE) * National Clinical Assessment Service (NCAS) * National Service Framework (NSF) * Patient Surveys Module 13: Complementary Medicine * Acupuncture * Alexander Technique * Aromatherapy * Chiropractic * Homoeopathy * Hydrotherapy * Hypnotherapy * Osteopathy * Reflexology ------------------- ***Communication Skills Course*** * Module 01: Introduction to Communication * Module 02: The Communication Skills * Module 03: Different Types of Communication * Module 04: Different Methods of Communication * Module 05: Styles of Communication * Module 06: Barriers to Communication * Module 07: Assessing Communication Competence: Relevant Criteria * Module 08: Seven Actions for Effective Communication * Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** * Module 1: Basics of Time Management * Module 2: Prioritise Your Time * Module 3: Organise Your Time * Module 4: Using Your Time Efficiently * Module 5: Time Management in the Workplace * Module 6: Time Management For Students * Module 7: Time Management Software * Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** * Module 01: An Overview of Proofreading * Module 02: Use of the Style Guide * Module 03: Spelling and Grammar * Module 04: Paper-based Proofreading * Module 05: On the Screen Proofreading * Module 06: Basics of Copy Editing * Module 07: Copy Editing - the Use of Language * Module 08: Copy Editing - Checking Accuracy and Facts * Module 09: Copy Editing - Legal Checks * Module 10: Career Development ------------------- ***Dealing With Difficult People*** * Module 01: Difficult People and Their Difficult Behaviour * Module 02: Communicating With Difficult People * Module 03: Standing Up to Difficult People * Module 04: A Quick Guide to the Seven Classically Difficult Types * Module 05: Dealing with Bosses Who Drive You Barmy * Module 06: Colleagues to Throttle * Module 07: Dealing With Impossible People * Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** * Module 01: An Overview of Negotiation * Module 02: How to Prepare For Negotiations * Module 03: The Process of Negotiation * Module 04: Ways of Developing Persuasion & Influencing Skills * Module 05: Ways of Developing Communication Skills * Module 06: How to Develop Active Listening Skills * Module 07: Comprehending Body Language * Module 08: Assertiveness and Self Confidence * Module 09: Managing Anger * Module 10: Managing Stress * Module 11: Negotiation Tactics to Closing a Better Deal * Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** * Module 01: Introduction to Report Writing * Module 02: The Basics of Business Report Writing * Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning * Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information * Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report * Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing * Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report * Module 08: Developing Research Skills * Module 09: Developing Creativity & Innovation * Module 10: Develop Critical Thinking Skills * Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** * Module 1: Introduction to Customer Service * Module 2: Understanding the Organisation * Module 3: Prepare to Deliver Excellent Customer Service * Module 4: Communication in the Customer Service Role * Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS Students who intend to enrol in this course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - * Medical Receptionist * Medical Secretary * Healthcare Administrator * GP Receptionist * Patient Coordinator CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: * Understand the fundamentals of the National Health Service. * Understand the roles and responsibilities of a medical secretary. * Know how to organise schedules and manage appointment systems. * Gain a clear understanding of the Law, Ethics and Medicine. * Gain a thorough understanding of the effective filing system in medical offices. * Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. * Become skilled at controlling and ordering stocks and supplies. * Gain in-depth knowledge of Medical Terminology and Clinical Aspects. * Know the importance of health and safety in the healthcare sector. * Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * Medical Secretary & Receptionist Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course 1. Course 01: Medical Secretary & Receptionist 2. Course 02: Dealing With Difficult People 3. Course 03: Communication Skills Course 4. Course 04: Level 5 Proofreading & Copy Editing 5. Course 05: Level 2 Customer Service 6. Course 06: Level 1 Certificate in Well-being 7. Course 07: Mental Health Support Worker 8. Course 08: Workplace Stress Management 9. Course 09: Level 2 Award in Job Search and Interview Skills 10. Course 10: Anger Management ***Others Included of this Bundle Course * Free 10 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service * History * Structure of the NHS * The NHS Plan * Resource Allocation * Delivering Care * Mental Health Services * Public Health * The NHS, the Regions and Devolution Module 2: Patient (Customer) Care * The Medical Receptionist * Putting Patient First * Complaints Within the Health Service * The Complaints Procedure * Patient and Public Involvement * Patient's Rights * Access to Health Care * Total Quality in Medical Practice * Customer Care: Involving Patients and the Public Module 3: Communication * Report Writing * Electronic Mail & Mobile Phones: Text Messages * Telephone Skills * People Skills - Face to Face * Meeting * Performance Review & Counselling * The Practice Leaflet & Hospital Information Leaflets * Networking Module 4: Law, Ethics and Medicine * Medical Ethics and Etiquette * Doctor's Duties * Patient's Right * The Regulatory Bodies and Their Role * Legal Aspects * Certification * Health and Safety at Work Module 5: Health & Safety in a Clinical Environment * First Aid at Work * Hazardous Substances * The NHS National Patient Safety Agency (NPSA) * Hepatitis & AIDS * Fire Precautions * Clinical Risk Management * Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice * Record Keeping and General Administration * Information Technology Module 7: The Hospital Service * The Patient's Route Through the Hospital * Outpatient Appointments * Admissions from the Waiting List * Accident and Emergency Admissions * Home From Hospital Support * Day Cases and Ward Attendees * Hospital Team * Clinical Audit * Star Ratings * What is a Medical Record? * Cases Notes * Master Index * Filing Room or Records Library * Medical Records Procedure for Departments * Retention of Records * Destruction of Medical Records * The Role of the Secretary in the Hospital Module 8: Private Medicine * Private Clinic or Hospital * The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises * Contracting * Finance * Practice Income * Scotland * Wales * Northern Ireland Module 10: Using Information Technology * Computers in General Practice * Electronic Medicine * Computers in Hospitals * Maintaining Security Module 11: Medical Terminology and Clinical Aspects * Pathology and X-ray Examinations * Prescribing and Drugs * Nurse Prescribing * New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary * Audit * Health Economics and Cost-effective Medicine * Private Finance Initiative * Clinical Governance * National Institute for Clinical Excellence (NICE) * National Clinical Assessment Service (NCAS) * National Service Framework (NSF) * Patient Surveys Module 13: Complementary Medicine * Acupuncture * Alexander Technique * Aromatherapy * Chiropractic * Homoeopathy * Hydrotherapy * Hypnotherapy * Osteopathy * Reflexology ------------------- ***Communication Skills Course*** * Module 01: Introduction to Communication * Module 02: The Communication Skills * Module 03: Different Types of Communication * Module 04: Different Methods of Communication * Module 05: Styles of Communication * Module 06: Barriers to Communication * Module 07: Assessing Communication Competence: Relevant Criteria * Module 08: Seven Actions for Effective Communication * Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** * Module 01: Introduction to Stress and Stress Management * Module 02: Develop an Awareness of Mental Health * Module 03: Develop an Awareness of Substance Misuse * Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults * Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** * Module 01: An Overview of Proofreading * Module 02: Use of the Style Guide * Module 03: Spelling and Grammar * Module 04: Paper-based Proofreading * Module 05: On the Screen Proofreading * Module 06: Basics of Copy Editing * Module 07: Copy Editing - the Use of Language * Module 08: Copy Editing - Checking Accuracy and Facts * Module 09: Copy Editing - Legal Checks * Module 10: Career Development ------------------- ***Dealing With Difficult People*** * Module 01: Difficult People and Their Difficult Behaviour * Module 02: Communicating With Difficult People * Module 03: Standing Up to Difficult People * Module 04: A Quick Guide to the Seven Classically Difficult Types * Module 05: Dealing with Bosses Who Drive You Barmy * Module 06: Colleagues to Throttle * Module 07: Dealing With Impossible People * Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** * Module 01: Preparing to Achieve Own Job Goals * Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** * Module 1: Introduction to Customer Service * Module 2: Understanding the Organisation * Module 3: Prepare to Deliver Excellent Customer Service * Module 4: Communication in the Customer Service Role * Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** * Module 01: An Overview of Mental Health * Module 02: Mental Health Support Worker * Module 03: Understanding Childhood and Adolescent Psychiatric Disorders * Module 04: Understanding Stress and Anxiety Disorders * Module 05: Understanding Schizophrenia * Module 06: Understanding Personality Disorders * Module 07: Understanding Mood Disorders * Module 08: Understanding Eating & Sleeping Disorders * Module 09: Understanding Self-Harm and Suicide * Module 10: Treating Mental Illness with Medication and Therapy * Module 11: Laws Related to Mental Health * Module 12: Mental Health System * Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** * Module 01: Workplace Stress * Module 02: Rational and Irrational Beliefs * Module 03: The ABC Framework of REBT * Module 04: Cognitive Therapy (CT) * Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace * Module 06: Conclusion ------------------- ***Anger Management*** * Module 01: Introduction to Anger * Module 02: The Process in Anger * Module 03: Effect of Anger on Our Thinking * Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS Students who intend to enrol in this course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - * Medical Receptionist * Medical Secretary * Healthcare Administrator * GP Receptionist * Patient Coordinator CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist - Essential Skills course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist - Essential Skills course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Receptionist - Essential Skills course, learner will be able to: * Understand the fundamentals of the National Health Service. * Understand the roles and responsibilities of a medical secretary. * Know how to organise schedules and manage appointment systems. * Gain a clear understanding of the Law, Ethics and Medicine. * Gain a thorough understanding of the effective filing system in medical offices. * Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. * Become skilled at controlling and ordering stocks and supplies. * Gain in-depth knowledge of Medical Terminology and Clinical Aspects. * Know the importance of health and safety in the healthcare sector. * Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Skills Course from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * Medical Receptionist - Essential Skills Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing the Medical Receptionist - Essential Skills course. **Courses are included in this Medical Receptionist - Essential Skills Bundle Course 1. Course 01: Medical Receptionist - Essential Skills 2. Course 02: Workplace Stress Management 3. Course 03: Anger Management ***Others Included of Medical Receptionist - Essential Skills Bundle Course * Free 3 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist - Essential Skills Course: Module 1: The National Health Service * History * Structure of the NHS * The NHS Plan * Resource Allocation * Delivering Care * Mental Health Services * Public Health * The NHS, the Regions and Devolution Module 2: Patient (Customer) Care * The Medical Receptionist * Putting Patient First * Complaints Within the Health Service * The Complaints Procedure * Patient and Public Involvement * Patient's Rights * Access to Health Care * Total Quality in Medical Practice * Customer Care: Involving Patients and the Public Module 3: Communication * Report Writing * Electronic Mail & Mobile Phones: Text Messages * Telephone Skills * People Skills - Face to Face * Meeting * Performance Review & Counselling * The Practice Leaflet & Hospital Information Leaflets * Networking Module 4: Law, Ethics and Medicine * Medical Ethics and Etiquette * Doctor's Duties * Patient's Right * The Regulatory Bodies and Their Role * Legal Aspects * Certification * Health and Safety at Work Module 5: Health & Safety in a Clinical Environment * First Aid at Work * Hazardous Substances * The NHS National Patient Safety Agency (NPSA) * Hepatitis & AIDS * Fire Precautions * Clinical Risk Management * Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice * Record Keeping and General Administration * Information Technology Module 7: The Hospital Service * The Patient's Route Through the Hospital * Outpatient Appointments * Admissions from the Waiting List * Accident and Emergency Admissions * Home From Hospital Support * Day Cases and Ward Attendees * Hospital Team * Clinical Audit * Star Ratings * What is a Medical Record? * Cases Notes * Master Index * Filing Room or Records Library * Medical Records Procedure for Departments * Retention of Records * Destruction of Medical Records * The Role of the Secretary in the Hospital Module 8: Private Medicine * Private Clinic or Hospital * The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises * Contracting * Finance * Practice Income * Scotland * Wales * Northern Ireland Module 10: Using Information Technology * Computers in General Practice * Electronic Medicine * Computers in Hospitals * Maintaining Security Module 11: Medical Terminology and Clinical Aspects * Pathology and X-ray Examinations * Prescribing and Drugs * Nurse Prescribing * New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary * Audit * Health Economics and Cost-effective Medicine * Private Finance Initiative * Clinical Governance * National Institute for Clinical Excellence (NICE) * National Clinical Assessment Service (NCAS) * National Service Framework (NSF) * Patient Surveys Module 13: Complementary Medicine * Acupuncture * Alexander Technique * Aromatherapy * Chiropractic * Homoeopathy * Hydrotherapy * Hypnotherapy * Osteopathy * Reflexology ------------------- ***Workplace Stress Management*** * Module 01: Workplace Stress * Module 02: Rational and Irrational Beliefs * Module 03: The ABC Framework of REBT * Module 04: Cognitive Therapy (CT) * Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace * Module 06: Conclusion ------------------- ***Anger Management*** * Module 01: Introduction to Anger * Module 02: The Process in Anger * Module 03: Effect of Anger on Our Thinking * Module 04: How to Manage Anger ------------------ Assessment Method After completing each module of the Medical Receptionist - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist - Essential Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? This Medical Receptionist - Essential Skills course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS There are no specific requirements for this Medical Receptionist - Essential Skills course because it does not require any advanced knowledge or skills. CAREER PATH After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - * Medical Receptionist * Medical Secretary * Healthcare Administrator * GP Receptionist * Patient Coordinator CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: * Understand the fundamentals of the National Health Service. * Understand the roles and responsibilities of a medical secretary. * Know how to organise schedules and manage appointment systems. * Gain a clear understanding of the Law, Ethics and Medicine. * Gain a thorough understanding of the effective filing system in medical offices. * Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. * Become skilled at controlling and ordering stocks and supplies. * Gain in-depth knowledge of Medical Terminology and Clinical Aspects. * Know the importance of health and safety in the healthcare sector. * Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * This Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course 1. Course 01: Medical Secretary Diploma 2. Course 02: Dealing With Difficult People 3. Course 03: Communication Skills Course 4. Course 04: Level 4 Time Management Course 5. Course 05: Level 5 Negotiation Skills Course 6. Course 06: Level 5 Report Writing Course 7. Course 07: Level 5 Proofreading & Copy Editing 8. Course 08: Level 2 Customer Service 9. Course 09: Mental Health Support Worker 10. Course 10: Workplace Stress Management 11. Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course * Free 11 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service * History * Structure of the NHS * The NHS Plan * Resource Allocation * Delivering Care * Mental Health Services * Public Health * The NHS, the Regions and Devolution Module 2: Patient (Customer) Care * The Medical Receptionist * Putting Patient First * Complaints Within the Health Service * The Complaints Procedure * Patient and Public Involvement * Patient's Rights * Access to Health Care * Total Quality in Medical Practice * Customer Care: Involving Patients and the Public Module 3: Communication * Report Writing * Electronic Mail & Mobile Phones: Text Messages * Telephone Skills * People Skills - Face to Face * Meeting * Performance Review & Counselling * The Practice Leaflet & Hospital Information Leaflets * Networking Module 4: Law, Ethics and Medicine * Medical Ethics and Etiquette * Doctor's Duties * Patient's Right * The Regulatory Bodies and Their Role * Legal Aspects * Certification * Health and Safety at Work Module 5: Health & Safety in a Clinical Environment * First Aid at Work * Hazardous Substances * The NHS National Patient Safety Agency (NPSA) * Hepatitis & AIDS * Fire Precautions * Clinical Risk Management * Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice * Record Keeping and General Administration * Information Technology Module 7: The Hospital Service * The Patient's Route Through the Hospital * Outpatient Appointments * Admissions from the Waiting List * Accident and Emergency Admissions * Home From Hospital Support * Day Cases and Ward Attendees * Hospital Team * Clinical Audit * Star Ratings * What is a Medical Record? * Cases Notes * Master Index * Filing Room or Records Library * Medical Records Procedure for Departments * Retention of Records * Destruction of Medical Records * The Role of the Secretary in the Hospital Module 8: Private Medicine * Private Clinic or Hospital * The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises * Contracting * Finance * Practice Income * Scotland * Wales * Northern Ireland Module 10: Using Information Technology * Computers in General Practice * Electronic Medicine * Computers in Hospitals * Maintaining Security Module 11: Medical Terminology and Clinical Aspects * Pathology and X-ray Examinations * Prescribing and Drugs * Nurse Prescribing * New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary * Audit * Health Economics and Cost-effective Medicine * Private Finance Initiative * Clinical Governance * National Institute for Clinical Excellence (NICE) * National Clinical Assessment Service (NCAS) * National Service Framework (NSF) * Patient Surveys Module 13: Complementary Medicine * Acupuncture * Alexander Technique * Aromatherapy * Chiropractic * Homoeopathy * Hydrotherapy * Hypnotherapy * Osteopathy * Reflexology ------------------- ***Communication Skills Course*** * Module 01: Introduction to Communication * Module 02: The Communication Skills * Module 03: Different Types of Communication * Module 04: Different Methods of Communication * Module 05: Styles of Communication * Module 06: Barriers to Communication * Module 07: Assessing Communication Competence: Relevant Criteria * Module 08: Seven Actions for Effective Communication * Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** * Module 1: Basics of Time Management * Module 2: Prioritise Your Time * Module 3: Organise Your Time * Module 4: Using Your Time Efficiently * Module 5: Time Management in the Workplace * Module 6: Time Management For Students * Module 7: Time Management Software * Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** * Module 01: An Overview of Proofreading * Module 02: Use of the Style Guide * Module 03: Spelling and Grammar * Module 04: Paper-based Proofreading * Module 05: On the Screen Proofreading * Module 06: Basics of Copy Editing * Module 07: Copy Editing - the Use of Language * Module 08: Copy Editing - Checking Accuracy and Facts * Module 09: Copy Editing - Legal Checks * Module 10: Career Development ------------------- ***Dealing With Difficult People*** * Module 01: Difficult People and Their Difficult Behaviour * Module 02: Communicating With Difficult People * Module 03: Standing Up to Difficult People * Module 04: A Quick Guide to the Seven Classically Difficult Types * Module 05: Dealing with Bosses Who Drive You Barmy * Module 06: Colleagues to Throttle * Module 07: Dealing With Impossible People * Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** * Module 01: An Overview of Negotiation * Module 02: How to Prepare For Negotiations * Module 03: The Process of Negotiation * Module 04: Ways of Developing Persuasion & Influencing Skills * Module 05: Ways of Developing Communication Skills * Module 06: How to Develop Active Listening Skills * Module 07: Comprehending Body Language * Module 08: Assertiveness and Self Confidence * Module 09: Managing Anger * Module 10: Managing Stress * Module 11: Negotiation Tactics to Closing a Better Deal * Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** * Module 01: Introduction to Report Writing * Module 02: The Basics of Business Report Writing * Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning * Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information * Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report * Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing * Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report * Module 08: Developing Research Skills * Module 09: Developing Creativity & Innovation * Module 10: Develop Critical Thinking Skills * Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** * Module 1: Introduction to Customer Service * Module 2: Understanding the Organisation * Module 3: Prepare to Deliver Excellent Customer Service * Module 4: Communication in the Customer Service Role * Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS Students who intend to enrol in this course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - * Medical Receptionist * Medical Secretary * Healthcare Administrator * GP Receptionist * Patient Coordinator CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

The EMMETT Technique is a gentle, yet effective muscle release therapy. Suitable for anyone with or without previous body therapy experience.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: * Understand the fundamentals of the National Health Service. * Understand the roles and responsibilities of a medical secretary. * Know how to organise schedules and manage appointment systems. * Gain a clear understanding of the Law, Ethics and Medicine. * Gain a thorough understanding of the effective filing system in medical offices. * Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. * Become skilled at controlling and ordering stocks and supplies. * Gain in-depth knowledge of Medical Terminology and Clinical Aspects. * Know the importance of health and safety in the healthcare sector. * Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * Medical Secretary & Receptionist Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course 1. Course 01: Medical Secretary & Receptionist 2. Course 02: Dealing With Difficult People 3. Course 03: Communication Skills Course 4. Course 04: Level 5 Proofreading & Copy Editing 5. Course 05: Level 2 Customer Service 6. Course 06: Level 1 Certificate in Well-being 7. Course 07: Mental Health Support Worker 8. Course 08: Workplace Stress Management 9. Course 09: Level 2 Award in Job Search and Interview Skills 10. Course 10: Anger Management ***Others Included of this Bundle Course * Free 10 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service * History * Structure of the NHS * The NHS Plan * Resource Allocation * Delivering Care * Mental Health Services * Public Health * The NHS, the Regions and Devolution Module 2: Patient (Customer) Care * The Medical Receptionist * Putting Patient First * Complaints Within the Health Service * The Complaints Procedure * Patient and Public Involvement * Patient's Rights * Access to Health Care * Total Quality in Medical Practice * Customer Care: Involving Patients and the Public Module 3: Communication * Report Writing * Electronic Mail & Mobile Phones: Text Messages * Telephone Skills * People Skills - Face to Face * Meeting * Performance Review & Counselling * The Practice Leaflet & Hospital Information Leaflets * Networking Module 4: Law, Ethics and Medicine * Medical Ethics and Etiquette * Doctor's Duties * Patient's Right * The Regulatory Bodies and Their Role * Legal Aspects * Certification * Health and Safety at Work Module 5: Health & Safety in a Clinical Environment * First Aid at Work * Hazardous Substances * The NHS National Patient Safety Agency (NPSA) * Hepatitis & AIDS * Fire Precautions * Clinical Risk Management * Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice * Record Keeping and General Administration * Information Technology Module 7: The Hospital Service * The Patient's Route Through the Hospital * Outpatient Appointments * Admissions from the Waiting List * Accident and Emergency Admissions * Home From Hospital Support * Day Cases and Ward Attendees * Hospital Team * Clinical Audit * Star Ratings * What is a Medical Record? * Cases Notes * Master Index * Filing Room or Records Library * Medical Records Procedure for Departments * Retention of Records * Destruction of Medical Records * The Role of the Secretary in the Hospital Module 8: Private Medicine * Private Clinic or Hospital * The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises * Contracting * Finance * Practice Income * Scotland * Wales * Northern Ireland Module 10: Using Information Technology * Computers in General Practice * Electronic Medicine * Computers in Hospitals * Maintaining Security Module 11: Medical Terminology and Clinical Aspects * Pathology and X-ray Examinations * Prescribing and Drugs * Nurse Prescribing * New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary * Audit * Health Economics and Cost-effective Medicine * Private Finance Initiative * Clinical Governance * National Institute for Clinical Excellence (NICE) * National Clinical Assessment Service (NCAS) * National Service Framework (NSF) * Patient Surveys Module 13: Complementary Medicine * Acupuncture * Alexander Technique * Aromatherapy * Chiropractic * Homoeopathy * Hydrotherapy * Hypnotherapy * Osteopathy * Reflexology ------------------- ***Communication Skills Course*** * Module 01: Introduction to Communication * Module 02: The Communication Skills * Module 03: Different Types of Communication * Module 04: Different Methods of Communication * Module 05: Styles of Communication * Module 06: Barriers to Communication * Module 07: Assessing Communication Competence: Relevant Criteria * Module 08: Seven Actions for Effective Communication * Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** * Module 01: Introduction to Stress and Stress Management * Module 02: Develop an Awareness of Mental Health * Module 03: Develop an Awareness of Substance Misuse * Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults * Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** * Module 01: An Overview of Proofreading * Module 02: Use of the Style Guide * Module 03: Spelling and Grammar * Module 04: Paper-based Proofreading * Module 05: On the Screen Proofreading * Module 06: Basics of Copy Editing * Module 07: Copy Editing - the Use of Language * Module 08: Copy Editing - Checking Accuracy and Facts * Module 09: Copy Editing - Legal Checks * Module 10: Career Development ------------------- ***Dealing With Difficult People*** * Module 01: Difficult People and Their Difficult Behaviour * Module 02: Communicating With Difficult People * Module 03: Standing Up to Difficult People * Module 04: A Quick Guide to the Seven Classically Difficult Types * Module 05: Dealing with Bosses Who Drive You Barmy * Module 06: Colleagues to Throttle * Module 07: Dealing With Impossible People * Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** * Module 01: Preparing to Achieve Own Job Goals * Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** * Module 1: Introduction to Customer Service * Module 2: Understanding the Organisation * Module 3: Prepare to Deliver Excellent Customer Service * Module 4: Communication in the Customer Service Role * Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** * Module 01: An Overview of Mental Health * Module 02: Mental Health Support Worker * Module 03: Understanding Childhood and Adolescent Psychiatric Disorders * Module 04: Understanding Stress and Anxiety Disorders * Module 05: Understanding Schizophrenia * Module 06: Understanding Personality Disorders * Module 07: Understanding Mood Disorders * Module 08: Understanding Eating & Sleeping Disorders * Module 09: Understanding Self-Harm and Suicide * Module 10: Treating Mental Illness with Medication and Therapy * Module 11: Laws Related to Mental Health * Module 12: Mental Health System * Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** * Module 01: Workplace Stress * Module 02: Rational and Irrational Beliefs * Module 03: The ABC Framework of REBT * Module 04: Cognitive Therapy (CT) * Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace * Module 06: Conclusion ------------------- ***Anger Management*** * Module 01: Introduction to Anger * Module 02: The Process in Anger * Module 03: Effect of Anger on Our Thinking * Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS Students who intend to enrol in this course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - * Medical Receptionist * Medical Secretary * Healthcare Administrator * GP Receptionist * Patient Coordinator CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

> Do you want to stay fit but having a hard time because of your busy schedule? > Do you want to know how to fit physical activities into your schedule? The > Diploma in Wellness and Fitness will address these concerns by providing you > the right information and strategies you need. DESCRIPTION: The Diploma in Wellness and Fitness will help people in looking for nutritious guidance on weight administration and upgrading well-being and wellness execution and general way of life. You will be able to take in the central abilities to advise methodologies and convention, complemented by activity based worksheets and reasonable contextual analyses. Figure out how to viably speak with customers to come to their coveted dietary and way of life objectives. Take this course and learn all the essentials of wellness and fitness.  You will know the importance of health in the quality of everyone's lives. You will learn the important terminologies of wellness that are essential to becoming healthy and fit. WHO IS THE COURSE FOR? * Trainers, professionals and other busy people who are into wellness and fitness. * Health conscious people who want to strengthen their bodies and maintain their wellness. ENTRY REQUIREMENT: * This course is available to all learners, of all academic backgrounds.  * Learners should be aged 16 or over to undertake the qualification. * Good understanding of English language, numeracy and ICT are required to attend this course. ASSESSMENT: * At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. * Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: * After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. * PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. WHY CHOOSE US? * Affordable, engaging & high-quality e-learning study materials; * Tutorial videos/materials from the industry leading experts; * Study in a user-friendly, advanced online learning platform; * Efficient exam systems for the assessment and instant result; * The UK & internationally recognised accredited qualification; * Access to course content on mobile, tablet or desktop from anywhere anytime; * The benefit of career advancement opportunities; * 24/7 student support via email. CAREER PATH: The Diploma in Wellness And Fitness will be very beneficial and helpful, especially to health and sport-related careers like: * Athletes * Fitness Instructor * Personal Trainer * Sports Administrator * Sports Businessmen * Sports Specialists * Wellness Coach * And Much More! Module 1 Today's Concerns about Wellness and Fitness 01:00:00 The Blissful Union of Wellness and Fitness 00:30:00 The Quality of Life: Is Health Important? 00:30:00 Wellness Terminology 00:30:00 What Makes Us Well? 00:30:00 Wellness 00:30:00 Information on Wellness 00:30:00 How Do We Evaluate Wellness? 00:30:00 What Are Your Wellness Needs? 00:30:00 Module 2 Wellness of the Body 00:30:00 Wellness of the Spirit 00:30:00 Wellness of the Mind 00:30:00 Benefits of Meditation for the Wellness of Ourselves 00:30:00 Do We Need Meditation? 00:30:00 Quiet Reflection: A B12 Shot for the Spirit? 00:30:00 Are You Well? 00:30:00 Fitness Terminology 00:15:00 Fitness 00:30:00 Information on Fitness 00:30:00 Module 3 What Are Your Fitness Needs? 00:30:00 The Benefits of Being Fit 00:30:00 Metabolism: What Is It? 00:30:00 Metabolism for the Fit Individual 00:30:00 Metabolism: Can We Control It? 00:30:00 Obesity in Adolescents 00:30:00 Fitness of the Body 00:30:00 Fitness of the Spirit 00:30:00 Fitness of the Mind 00:30:00 Are You Fit? 00:30:00 Module 4 Where You Live Affects Your Fitness 00:30:00 Fitness Centers: An Investigation 00:30:00 Does Your Income Affect Your Health? 00:30:00 What Role Does Our Intelligence Play in Our Health? 00:30:00 What Role Does Nutrition Play in Our Health? 00:30:00 Is There Health Without Water? 00:30:00 Vitamins: To Be or Not To Be? 00:30:00 How the Brain Affects Our Health 00:30:00 What Are Your Nutritional Needs? 00:30:00 Exercise and Play: What Do We Learn? 00:30:00 Module 5 The Benefits of Walking 00:30:00 The Mind, Body and Soul Interconnectivity 00:30:00 Chiropractic Care: A Benefit to the Well Individual? 00:30:00 Acupuncture: A Benefit to the Well Individual? 00:30:00 The Benefits of Being Well 00:30:00 Where You Live Affects Your Wellness 00:30:00 The Benefits of Being Fit 00:30:00 Music: Our Connection to the Higher Conscious 00:30:00 The Yin and Yang of the Healthy Individual 00:30:00 Right Hand vs. Left Hand: Who's Healthier? 00:30:00 Is Your Mind Playing Tricks? 00:30:00 Mock Exam Mock Exam- Diploma in Wellness And Fitness 00:20:00 Final Exam Final Exam- Diploma in Wellness And Fitness 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00