116 B2B courses

***24 Hour Limited Time Flash Sale*** Sales Development Representative Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter The UK sales industry is booming, with a projected growth of 11.4% by 2026. However, standing out in this competitive landscape requires strategic selling capabilities. This Sales Development Representative Analyst Diploma bundle equips learners with sales strategies, marketing tactics, analytical skills, and customer service expertise to advance sales careers. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Sales Development Representative Analyst bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this Sales Development Representative Analyst bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Sales Development Representative Analyst Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Sales Development Representative Diploma Career Bundle: * Course 01: Sales Development Representative Analyst Diploma * Course 02: Get a Job in Sales: Your Fast Track to Career Success * Course 03: B2B Business Development * Course 04: B2B Sales & Marketing * Course 05: Learn to Create A Selling Strategy that Drives Sales * Course 06: NLP For Sales, Persuasion & Influence * Course 07: Increase Your Sales Through a Profitable Pricing Strategy * Course 08: Product Management for Maximum Sales * Course 09: Sales and Marketing Diploma * Course 10: Email Marketing Strategies * Course 11: Sales Analysis in Excel * Course 12: Retail Management Skills * Course 13: Telemarketing & Sales Training * Course 14: Customer Service Essential Skills Diploma * Course 15: Strategic Marketing & Planning * Course 16: Ultimate Strategic Marketing Course: Digital Marketing * Course 17: ETSY Marketing and Business * Course 18: Marketing Strategies for Business * Course 19: Affiliate Marketing Masterclass * Course 20: Learn to Drive Traffic into Sales through Digital Marketing * Course 21: Step-by-Step Guide to Defining and Sizing Your Market * Course 22: CSR - Corporate Social Responsibility * Course 23: Customer Relationship Management * Course 24: Level 3 Diploma in Business Etiquette * Course 25: Workplace Team Networking Diploma With Sales Development Representative Diploma, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Sales Development Representative Diploma today and take the first step towards achieving your goals and dreams. Why buy this Sales Development Representative Diploma? * Free CPD Accredited Certificate upon completion of Sales Development Representative Diploma * Get a free student ID card with Sales Development Representative Diploma * Lifetime access to the Sales Development Representative Diploma course materials * Get instant access to this Sales Development Representative Diploma course * Learn Sales Development Representative Diploma from anywhere in the world * 24/7 tutor support with the Sales Development Representative Diploma course. Start your learning journey straightaway with our Sales Development Representative Diploma Training! Sales Development Representative Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Sales Development Representative Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification of Sales Development Representative Analyst Diploma You have to complete the assignment given at the end of the Sales Development Representative Diploma course. After passing the Sales Development Representative Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Sales Development Representative Diploma bundle is ideal for: * Students seeking mastery in Sales Development Representative Diploma * Professionals seeking to enhance Sales Development Representative Diploma skills * Individuals looking for a Sales Development Representative Diploma-related career. * Anyone passionate about Sales Development Representative Diploma REQUIREMENTS This Sales Development Representative Diploma doesn't require prior experience and is suitable for diverse learners. CAREER PATH This Sales Development Representative Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. * Sales Analyst * Account Executive * Business Development Manager * Sales Manager * Marketing VP CERTIFICATES CPD ACCREDITED DIGITAL CERTIFICATE Digital certificate - Included CPD ACCREDITED HARD COPY CERTIFICATE Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

This course aims to provide a comprehensive understanding of how consumer behavior can influence customer experience and strategies for enhancing and building customer experience in B2B contexts, including customer segmentation, targeting, and positioning, as well as measuring customer experience gap and defining customer expectations. After the successful completion of the course, you will be able to learn about the following, * How to build customer experience and how consumer behaviour can influence this experience. * Strategies to influence and enhance customer experience. * Enhancing customer experience in B to B context. * Strategies to built customer relationship. * Building customer experience with segmentation, targeting and positioning. * Measuring customer experience gap. * Defining customer expectations.   This course aims to provide strategies and techniques for building and enhancing customer experience, while understanding the influence of consumer behavior on this experience, as well as the importance of customer relationship management in B2B contexts, and the role of segmentation, targeting, and positioning in building customer experience. The course also covers techniques for measuring and defining customer expectations, and strategies for closing the customer experience gap. This course aims to provide a comprehensive understanding of how to build and enhance customer experience, including the role of consumer behavior, and strategies to build and maintain customer relationships. Additionally, the course covers the importance of segmentation, targeting, and positioning in creating a positive customer experience and ways to measure and meet customer expectations. * VIDEO - COURSE STRUCTURE AND ASSESSMENT GUIDELINES Watch this video to gain further insight. * NAVIGATING THE MSBM STUDY PORTAL Watch this video to gain further insight. * INTERACTING WITH LECTURES/LEARNING COMPONENTS Watch this video to gain further insight. * MANAGING CUSTOMER EXPERIENCE Self-paced pre-recorded learning content on this topic. * MANAGING CUSTOMER EXPERIENCE Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. 1. Customer Happiness Coordinator 2. Client Care Specialist 3. Experience Enhancement Agent 4. Satisfaction Strategist 5. Service Excellence Ambassador 6. Feedback Facilitator 7. Interaction Improvement Manager 8. Client Delight Director 9. Customer Journey Navigator 10. Support Satisfaction Supervisor AVERAGE COMPLETION TIME 2 Weeks ACCREDITATION 3 CPD Hours LEVEL Advanced START TIME Anytime 100% ONLINE Study online with ease. UNLIMITED ACCESS 24/7 unlimited access with pre-recorded lectures. LOW FEES Our fees are low and easy to pay online.

Successful communications are all about making the message as simple as possible – but this can be difficult when the subjects we're talking about are inherently complicated.  Academic institutions, tech companies, health organisations, charities and many others have complex ideas, processes and systems at the heart of what they do.  This course is for anybody who needs to distill information down into key messages for important stakeholders, funders and investors, decision makers and members of the public.  You’ll learn proven techniques for grabbing attention and changing minds through presentations and public speaking, infographics and data visualisations, and written reports and online posts.  We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve. Sample learning content Session 1: Understanding your audience * Matching your objectives to your audience's motivations.  * Identifying the right tone and language. * Understanding how, where and when your audience wants to be spoken to.  Session 2: Refining your objectives  * Breaking down strategic aims into tactical steps * Metrics and milestones: defining and measuring progress and success.  * Rapidly building a brief for your communications.  Session 3: Telling the story  * Using metaphors, visuals, comparisons to frame your narrative. * From slide decks to online campaigns - choosing the right formats for delivering your message.  * Selecting communications channels to maximise reach and impact.  Session 4: Keeping it going  * Processes and systems for launching and maintaining communications campaigns.  * Building social proof – creating and curating content.  * Troubleshooting and preparing for common challenges. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “We’ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan’s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels.” Joe Barlow | Head of Programme, Understanding ModernGov

Data has become the most important resource for every organisation – but the insights gained from data analysis will only ever be truly valuable if they can be clearly expressed to other people.  This course is for anybody who works with data, and needs to communicate the meaning that's in the numbers to colleagues, customers, bosses or external stakeholders.  It will give you or your team the confidence and skills to translate raw data into compelling visual stories for your key audiences. The principles and skills covered apply to the simplest PowerPoint chart, to more complex interactive visualisations.  We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve.  Sample learning content Session 1: What makes a great data-driven story * The key elements of a successful infographic or presentation. * 
Industry best practice, and discussion of good (and bad) examples.
 * A simple framework for identifying the Audience, Story and Action.
 Session 2: Data in context * How to balance function and aesthetic appeal.  * 
Identifying the right graph, chart, infographic or other visual. 
 * Framing the data and providing contextual information. 
 Session 3: Designing for the human brain * Using colours to add emphasis and meaning. 
 * Design and layout principles, and creating hierarchies of information.
 * The principle of ‘self-sufficiency’, and removing clutter. 
 Session 4: Navigation and narrative * Tailoring visualisations for different types of communications. 
 * Structuring presentations and longer reports. 
 * Thinking in layers to create interactive dashboards.
 Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. 
To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets.
 Testimonial “I was familiar with Alan’s work as a Guardian Masterclass instructor on data visualisation and digital journalism, which made it easy for me to recommend him for onsite training at the Liverpool School of Tropical Medicine.  We had a large group of people interested in honing their abilities to depict their research and stories in engaging ways.  Alan’s course provided great insight about common communication pitfalls and how to avoid them, how to become better communicators by understanding the audience diversity, and it showcased some great online tools for creating infographics.  This should be mandatory training for all students, academics, report writers and those involved with conveying research to the media as it will help increase the clarity and accessibility of our own research stories.”
 Dr Lee Haines | Liverpool School of Tropical Medicine

Data dashboards provide key information to stakeholders so that they can make informed decisions. While there are plenty of software solutions for building these essential data products, there is much less guidance on how to design dashboards to meet the diverse needs of users.  This course is for anyone who is building or implementing dashboards, and wants to know more about design principles and best practice. You could be using business intelligence software (such as Power BI or Tableau), or implementing bespoke solutions.  The course will give your team the ability to evaluate user needs and levels of understanding, make informed decisions about chart selections, and make effective use of interactivity dynamic data.  We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve.  Sample learning content  Session 1: Data with a purpose * Understanding the different types of dashboard. * Information overload and other common dashboard pitfalls.   * Assessing user needs and levels of data fluency. Session 2: Planning a dashboard * Assessing diverse user needs and levels of data fluency. * Taking a User Experience (UX) approach to design and navigation. * Applying an interative and collaborative approach to onboarding.  Session 3: Graphs, charts and dials  * Understanding how graphical perception informs chart choices. * Making intelligent design choices to help users explore.  * Design principles for layout and navigation.  Session 4: Using interactivity  * Making effective use of filters to slice and dice data sets.  * Using layers of information to enable drilldown data exploration.  * Complenting dashboards with automated alerts and queries.  Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “Alan was great to work with, he took us through the concepts behind data visualisation which means our team is now equipped for the future. He has a wide range of experience across the topic that is delivered in a clear, concise and friendly manner. We look forward to working with Alan again in the future.” John Masterson | Chief Product Officer | ImproveWell

To drive actions and get decisions made, you need to be able to present effectively to customers, clients, senior managers or colleagues. The perfect presentation is a potent combination of content, design and delivery  You need to distill down complex concepts, large data sets, intricate processes and innovative ideas. You need to make the right design choices to ensure your slide decks communicate quickly (as well as looking great). And you need the confidence and storytelling techniques to lead your audience through the content.  This course is for anyone who regularly needs to create and deliver presentations for different stakeholders. It will cover how to plan, design and deliver brilliant presentations.  Sample learning content  Session 1: Planning a presentation  * Assessing the needs and level of understanding of your audience.  * Frameworks for building a logical and compelling narrative. * Emphasising key messages, while allowing for deep dives and questions. Session 2: Presenting data and processes * Understand graphical perception and how people absorb visual information. * Effective charts for different types of data stories. * How to display processes, timelines and organisational structures. Session 3: Design tricks * Using colours to add emphasis and meaning. * Creating hierarchies of information to help your audience. * Building templates and style guides.  Session 4: Delivery techniques * Perfecting your performance in-person or online.  * Dealing with difficult questions and hostile audiences.  * Refining the beginning, middle and end of your narrative. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial "We’ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan’s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels." Joe Barlow | Head of Programme, Understanding ModernGov

Learn how to conduct a negotiation that satisfies both parties so that a win-win outcome is achieved.

Designed for professional B2B salespeople to develop a modern approach to winning business

Designed for professional B2B salespeople to develop a modern approach to winning business

Today, every individual and organisation is a publisher. You want everyone in your organisation to be a potential ambassador. And every employee has something to gain from raising their profile and showcasing their expertise.   An effective content strategy allows you to deliver compelling stories to your audience in the most seamless way possible to make an emotional connection. This requires a mix of passion for the subject matter, a deep relationship with your audience, robust production processes, and the right tools.  With a background in journalism and technology, we’ve worked on many projects that combine the two – including overseeing the iPad edition launches for Condé Nast in the UK, product ownership of a Digital Asset Manager for Condé Nast International, and developing and delivering content training for telco VEON.  Publishers and brands we’ve worked with include WIRED, Time Out, GQ, Vanity Fair and Vogue – as well as solo entrepreneurs and startups who are trying to cut through the noise and get their message heard.  In this course we'll cover the key elements of an effective content strategy: how to plan across multiple platforms, and how to implement your blueprint without exhausting yourself or your team. Sample learning content  Session 1: Planning a content strategy * Mapping and understanding your audiences.  * Defining your content objectives, for you or your organisation.  * Common pitfalls with poorly targeted content.  Session 2: A content creation framework * Finding ideas to generate a consistent stream of content. * Idenitfying angles that will help you stand out from the crowd. * Using different formats across multiple channels.  Session 3: Keeping it going * Simple processes to help hit deadlines and publish regularly.  * Balancing content creation and content creation.  * Creating a mix of evergreen and timely content.  Session 4: Measurement and iteration * Useful (and useless) metrics for content producers.  * Handling comments and joining the conversation.  * Iterating your content strategy based on feedback.  Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. 
To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “The EMpower Network commissioned the content creation workshop to understand how to communicate effectively with a wide range of stakeholders. In light of covid-19, it’s more important than ever to communicate clearly especially as we’ve moved to remote meetings. The workshop was very insightful and Alan was a very engaging speaker making sure all attendees contributed and worked through real-life examples. Attendees praised the usefulness of the workshop and especially liked the content generation framework with one saying 'It has changed the way I think about communicating and given me a toolkit that I will use in both my work and personal projects'.” Shade Nathaniel-Ayodele | EMpower Network, Southwark Council