165 Architecture courses in Edinburgh
APPLICATION DELIVERY TRAINING COURSE DESCRIPTION A concise hands on course covering section 1 of the F5 networks AD fundamentals exam. The course focuses on the technology and not any one manufacturers product. This will enable delegates to work with devices from any manufacturer. Practical hands on with Cisco and Microsoft systems follow the major sessions to reinforce the theory. WHAT WILL YOU LEARN * Explain, compare and contrast the OSI layers. * Explain protocols and technologies specific to the data link layer. * Explain protocols and apply technologies specific to the network layer. * Explain the features and functionality of protocols and technologies specific to the Transport layer. * Explain the features and functionality of protocols and technologies specific to the Application layer APPLICATION DELIVERY TRAINING COURSE DETAILS * Who will benefit: Anyone taking the F5 networks AD fundamentals exam. Technical staff working in Application delivery. * Prerequisites: None. * Duration 3 days APPLICATION DELIVERY TRAINING COURSE CONTENTS * What is TCP/IP? Protocols, services. The Internet, RFCs, The OSI 7 layer model. Layer 1 cables. * Ping and addressing Host configuration of IP addresses, subnet masks, default gateways, ipconfig, ping. Hands on Configuring TCP/IP, ping. * Ethernet and the data link layer 802.3, evolution, choosing cables, topologies, CSMA/CD, hubs, NICs, MAC addresses. Hands on Analysing MAC addresses. * IP and Ethernet Relationship. Hands on ARP. * What is a switch? Switches connect multiple devices, switches versus hubs, simultaneous conversations, switches work at layer 2, the forwarding database, how the forwarding database is built, broadcast and collision domains. Hands on Difference between hubs and switches. * Link aggregation Loops, broadcast storms, STP, Architectures, modes, link aggregation, load sharing, resilience. Hands on fail over times. * VLANs Virtual versus physical LANs, Why have VLANs? Broadcast domains. Hands on VLANs effect on traffic. * IP IP datagram format, ICMP datagram format. Hands on Analysing IP and ICMP packets. * IP addressing Format of addresses, registering, dotted decimal notation, choosing addresses, DHCP. Hands on impact of addressing errors. * Routing What is a router? Reason for routing, network addressing, default gateways, how routing works, routing and addresses, routing tables, traceroute. Hands on Using a routed network. * Routing protocols IGPs, EGPs, RIP & OSPF. Hands on Configuring routers for RIP and OSPF. * Subnetting When to subnet, subnet masks, working with subnetting, CIDR notation. Hands on Changing the routed network to use subnetting. * The transport layer UDP, Ports, TCP, acknowledgements, sliding windows. Hands on Analysing packets. * Applications Clients, servers, web, Email SMTP, resource sharing, IM, VoIP, Video over IP, terminal emulation, FTP. Hands on FTP, SIP. * Web pages URLs, DNS, names to IP addresses. HTTP, versions and status codes. Keepalives, cookies. Hands on Analysing HTTP headers.
CCNA TRAINING COURSE DESCRIPTION The Implementing and Administering Cisco Solutions (CCNA) course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. It also gives a foundation in network programmability, and software-defined networking WHAT WILL YOU LEARN * Install, configure, and operate a small to medium sized network * Gain a foundation in the essentials of networking, security, and automation * Prepare for the 200-301 CCNA exam, which earns CCNA certification CCNA TRAINING COURSE DETAILS * Who will benefit: Network support help desk technicians involved in the basic installation, operation, and verification of Cisco networks. Anyone seeking CCNA certification. * Prerequisites: Introduction to Data communications & networking * Duration 5 days CCNA TRAINING COURSE CONTENT * After taking this course, you should be able to: Identify the components of a computer network and describe their basic characteristics. Understand the model of host-to-host communication. Describe the Cisco IOS software. Describe LANs and the role of switches within LANs. Describe Ethernet and describe the operation of switches. Install a switch and perform the initial configuration. Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting. Describe the TCP/IP Transport and Application layers Explore functions of routing. Implement basic configuration on a Cisco router. Explain host-to-host comms across switches and routers. Identify and resolve common switched network issues and common problems associated with IPv4 addressing. Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity. Describe static routing. Describe, implement, and verify VLANs and trunks. Describe inter VLAN routing. Explain the basics of dynamic routing protocols and describe components and terms of OSPF. Explain how STP and RSTP work. Configure link aggregation using EtherChannel. Describe the purpose of Layer 3 redundancy protocols. Describe basic WAN and VPN concepts. Describe the operation of access control lists (ACLs) and their applications in the network. Configure Internet access using DHCP clients and explain and configure NAT on Cisco routers. Describe basic QoS concepts. Describe the concepts of wireless networks, which types of wireless networks can be built, and how to use Wireless LAN Controllers (WLCs). Describe network and device architectures, introduce virtualization, network programmability and SDN and describe smart network management solutions such as Cisco DNA Centerâ¢, SD-Access, and SD-WAN. Configure basic IOS system monitoring tools. Describe the management of Cisco devices. Describe the current security threat landscape. Describe threat defence technologies. Implement a basic security configuration of the device management plane. Implement basic steps to harden network devices. * Detailed course outline Exploring the Functions of Networking. The Host-to-Host Communications Model. Operating Cisco IOS Software. Introducing LANs. Exploring the TCP/IP Link Layer. Starting a Switch. The TCP/IP IP layer, IPv4 Addressing, and Subnets. The TCP/IP Transport Layer and Application Layer. Exploring the Functions of Routing. Configuring a Cisco Router. Exploring the Packet Delivery Process. Troubleshooting a Simple Network. Introducing Basic IPv6. Configuring Static Routing. Implementing VLANs and Trunks. Routing Between VLANs. Introducing OSPF. Redundant Switched Topologies with EtherChannel. Explaining Basics of ACL. Enabling Internet Connectivity. Explaining the Evolution of Intelligent Networks. Introducing System Monitoring. Managing Cisco Devices. Securing Administrative Access. Implementing Device Hardening. * Self-Study: Building Redundant Switched Topologies. Exploring Layer 3 Redundancy. Introducing WAN Technologies. Introducing QoS. Explaining Wireless Fundamentals. Introducing Architectures and Virtualization. Examining the Security Threat Landscape. Threat Defense Technologies.
COMPTIA A+ BOOTCAMP TRAINING COURSE DESCRIPTION This course includes A+ Certification: Systems Hardware and Networking Support Skills and A+ Certification: Operating Systems and Security Support Skills. The course will provide IT "super users" or new support professionals with the fastest route to A+ Certification. Full practical sessions will prepare students for the two A+ Certification exams. Note: Some self-study each evening will be required. WHAT WILL YOU LEARN * Install, configure, and troubleshoot peripheral devices, system components, print devices, wired and wireless LAN links and internet access devices. * Install, configure, and troubleshoot the Microsoft Windows, Linux, and Mac OS PC operating systems plus iOS, Android, and Windows mobile devices. * Perform basic PC maintenance. * Configure access control measures. * Perform basic PC maintenance. COMPTIA A+ BOOTCAMP TRAINING COURSE DETAILS * Who will benefit: Students wishing to take both CompTIA A+ exams. * Prerequisites: PC fundamentals * Duration 5 days NETWORKING MICROSOFT SYSTEMS COURSE CONTENTS * Peripherals and Adapters Motherboard Components, Connection Interfaces, Display Devices, Audio and Multimedia Devices, Removable Storage Devices. * System Components Mass Storage Devices, System Memory, Processors, BIOS and UEFI, Power Supplies. * Troubleshooting and Mobile Devices Troubleshooting System Components, Laptops, Mobile Devices, Troubleshooting Mobile Devices. * Printer and Network Hardware Printers, Configuring Printers, Troubleshooting Printers, Network Architectures, Ethernet Networks. * Networks Wireless Networks, Internet Connections, Internet Protocol, Routers and Firewalls, Troubleshooting Networks. * Supporting Windows (1) Windows Operating System, Administration Tools, Managing Storage, Managing Files, Managing Applications. * Supporting Windows (2) Managing Devices, Managing Performance, Troubleshooting Windows, Installing Windows. * Supporting Windows Troubleshooting Boot Problems, Maintenance and Backup, Threats and Vulnerabilities, Viruses and Malware, Securing Workstations, Securing Data. * Supporting Windows Networks Configuring Network Connections, Securing Network Connections, Configuring Shared Resources, Virtualization and Services. * Linux, OS X, and Mobile OS Linux Operating System, OS X, Mobile Operating Systems, Mobile OS Security and Troubleshooting, Safety and Environmental Procedures, Professionalism and Communication.
BGP TRAINING COURSE DESCRIPTION A detailed study of BGP, from the basics of how it works through to advanced issues such as route reflectors, policy, filtering, route selection and routing registries. The course culminates with a study of an industrial strength BGP template illustrating important issues such as bogon filtering. Practical hands on with routers follow the major sessions to reinforce the theory. A multiple choice exam, leading to the LAIT III certification, is available after the course. The exam consists of 60 questions and lasts 2 hours. WHAT WILL YOU LEARN * Connect enterprises to the Internet, and ISPs to each other. * Describe how BGP works. * List, describe and configure the main BGP attributes. * Implement and troubleshoot BGP. * Work with route aggregation and calculate CIDR prefixes in seconds. * Influence traffic paths with BGP. BGP TRAINING COURSE DETAILS * Who will benefit: Anyone who will be working with BGP. * Prerequisites: TCP/IP Foundation for engineers Definitive IP routing for engineers. * Duration 5 days BGP TRAINING COURSE CONTENTS * Basic BGP IGPs, EGPs, What's BGP? BGP RIB, in/out process, tables peers, adding routes. Hands on Simple configuration and troubleshooting. * The Internet and peering ASs, AS numbers, Internet structure, ISP types, ISP network design, IXs, peering vs. transit, public/ private peering, bi/multi-lateral peering. Hands on AS information gathering. * How BGP works Incremental updates, Path vector protocols, BGP protocol stack, the BGP header, message types, NLRI, withdrawn routes, route refresh, route dampening. Hands on More troubleshooting, packet analysis. * MBGP and IPv6 Multiprotocol routing, AFI, SAFI, MBGP and multicasts, IPv6, MPLS VPNs. Hands on IPv6 * BGPv4 aggregation CIDR, benefits, techniques, shortcuts, configuring BGP aggregation, leaking routes. Hands on Reducing routing table size. * BGP path selection BGP attributes, attribute types, route selection order, Local preference, AS prepend, MEDs. Hands on Influencing traffic with BGP. * BGP routing policies What is policy? Examples, route filtering, AS filtering, REs, applying preference selectively, peer groups. Hands on Sophisticated policies. * RIPE and routing registries RIRs, Allocations, assignments, PI vs. PA. Objects, RPSL, routing registry, Hands on The RIPE database. * Automating BGP configuration Automation tools, whois, IRRToolSet, Bogon lists, tracking bogon lists, HTTP, Peering, routing registries, DNS. * Communities What is a community? Community names, communities for: peer types and geography. RFC 1998, default communities. Hands on Setting local preference on other routers. * Route servers What are route servers? LINX route servers, route server policy control, What are route collectors, Looking glasses. Hands on Setting up and working with a route server. * Peer relationships IBGP, EBGP, next hop self, advertising routes into/out of BGP, synchronisation. Hands on IBGP, troubleshooting a large BGP network. * Route reflectors and confederations Full mesh IBGP, Route reflectors, RR configuration and design, confederations, migration issues. Hands on RR configuration. * BGP architectures Stub vs. transit AS, when to use BGP, multihoming strategies and issues, default routes. Multihop EBGP, load balancing. Hands on Multihoming. * BGP security RFC 7454, security steps, BGP TTL security, filters, RPKI, ROAs, rsync, rrdp, validators. A secure BGP template. Hands on RPKI prefix validation.
LINX 3 TRAINING COURSE DESCRIPTION A detailed study of BGP, from the basics of how it works through to advanced issues such as route reflectors, policy, filtering, route selection and routing registries. The course culminates with a study of an industrial strength BGP template illustrating important issues such as bogon filtering. Practical hands on with routers follow the major sessions to reinforce the theory. A multiple choice exam, leading to the LAIT III certification, is available after the course. The exam consists of 60 questions and lasts 2 hours. WHAT WILL YOU LEARN * Connect enterprises to the Internet, and ISPs to each other. * Describe how BGP works. * List, describe and configure the main BGP attributes. * Implement and troubleshoot BGP. * Work with route aggregation and calculate CIDR prefixes in seconds. * Influence traffic paths with BGP. LINX 3 TRAINING COURSE DETAILS * Who will benefit: Network engineers. * Prerequisites: LAIT I and II OR CCNP and take LAIT I and LAIT II exams whilst on this course. * Duration 5 days LINX 3 TRAINING COURSE CONTENTS * Basic BGP IGPs, EGPs, What's BGP? BGP RIB, in/out process, tables peers, adding routes. Hands on Simple configuration and troubleshooting. * The Internet and peering ASs, AS numbers, Internet structure, ISP types, ISP network design, IXs, peering vs. transit, public/ private peering, bi/multi-lateral peering. Hands on AS information gathering. * How BGP works Incremental updates, Path vector protocols, BGP protocol stack, the BGP header, message types, NLRI, withdrawn routes, route refresh, route dampening. Hands on More troubleshooting, packet analysis. * MBGP and IPv6 Multiprotocol routing, AFI, SAFI, MBGP and multicasts, IPv6, MPLS VPNs. Hands on IPv6 * BGPv4 aggregation CIDR, benefits, techniques, shortcuts, configuring BGP aggregation, leaking routes. Hands on Reducing routing table size. * BGP path selection BGP attributes, attribute types, route selection order, Local preference, AS prepend, MEDs. Hands on Influencing traffic with BGP. * BGP routing policies What is policy? Examples, route filtering, AS filtering, REs, applying preference selectively, peer groups. Hands on Sophisticated policies. * RIPE and routing registries RIRs, Allocations, assignments, PI vs. PA. Objects, RPSL, routing registry, Hands on The RIPE database. * Automating BGP configuration Automation tools, whois, IRRToolSet, Bogon lists, tracking bogon lists, HTTP, Peering, routing registries, DNS. * Communities What is a community? Community names, communities for: peer types and geography. RFC 1998, default communities. Hands on Setting local preference on other routers. * Route servers What are route servers? LINX route servers, route server policy control, What are route collectors, Looking glasses. Hands on Setting up and working with a route server. * Peer relationships IBGP, EBGP, next hop self, advertising routes into/out of BGP, synchronisation. Hands on IBGP, troubleshooting a large BGP network. * Route reflectors and confederations Full mesh IBGP, Route reflectors, RR configuration and design, confederations, migration issues. Hands on RR configuration. * BGP architectures Stub vs. transit AS, when to use BGP, multihoming strategies and issues, default routes. Multihop EBGP, load balancing. Hands on Multihoming. * BGP security RFC 7454, security steps, BGP TTL security, filters, RPKI, ROAs, rsync, rrdp, validators. A secure BGP template. Hands on RPKI prefix validation.
NETWORK+ TRAINING COURSE DESCRIPTION This network+ course covers the TCP/IP side of the exam. For delegates to pass the exam it is important that they meet the prerequisites, self study is also required. An intensive hands on IP foundation. The course focuses on all parts of TCP/IP including layers 4 to 7 on end stations as well as layer 3 on routers. The TCP/IP protocols are also studied to enable delegates to be able to troubleshoot TCP/IP using Wireshark. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer equipment. WHAT WILL YOU LEARN * Use ping, traceroute and other tools to diagnose faults on a network. * Configure IP on PCs and routers. * Plan IP addresses and subnets. * Analyse IP and TCP packets using an analyser. * Troubleshoot TCP/IP. NETWORK+ TRAINING COURSE DETAILS * Who will benefit: Those wishing to pass the Network+ exam. * Prerequisites: Introduction to data communications & networking * Duration 5 days NETWORK+ TRAINING COURSE CONTENTS * What is TCP/IP? TCP and IP are protocols, 7 layer model, network layers, hardware/software layers, internetworking, protocols, What is IP? What is TCP? The internet, The IAB, RFCs. * Ping and Wireshark Host configuration, IP addresses, subnet masks, default gateways, ping. Hands on Base configuration. Testing with ping. Analysing packets with Wireshark. * Switches and Wireshark Switches versus hubs, layer 2 forwarding table, flooding, broadcasts. Hands on Building a switched based network. * Configuring network devices Configuration options, console port, putty, telnet. Hands on Configuring switches, telnet. * IP IP packet format, protocol field, TTL, DiffServ, fragments, ICMP. Hands on IP packet analysis. * IP addressing 32 bits, dotted decimal, rules, networks, role of subnet masks, simple subnetting, prefix notation. Broadcasts, special use addresses. Hands on Planning and implementing addressing. * IP and the lower layers ARP, media not supporting ARP. Hands on ARP. * Routing What are routers? What routers do, default gateways, routing and addressing, routing tables, ways to update routing tables. Hands on Building a routed network, traceroute. * Routing protocols IGPs and EGPs, RIP, RIPv2, Why not to use RIP, OSPF, OSPF metrics, convergence, distance vector protocols, link state protocols. Hands on OSPF, analysing routing tables, loopbacks. * Network simulators Network simulators, EVE-NG, GNS3, CML. Hands on Using EVE-NG. * Subnetting Subnetting to the bit level, ranges, how prefixes are used. Hands on Subnetting. * VLANS and IP addressing What are VLANs, tagging, 802.1Q, Inter VLAN routing. Hands on Inter VLAN routing. * TCP and UDP Layer 4, port numbers, client ports, broadcasts multicasts and layer 4, UDP header, TCP header, connections, ACK, sliding windows, options, connection states. Sockets. Hands on Analysing TCP packets. * IPv4 address configuration Private addresses, NAT, NAPT, dynamic addressing, DHCP, link local addresses. Hands on DHCP, NAT. * IPv6 What is IPv6, 128 bit addresses, address formats, IPv6 address allocation, header format, migration, dual stack, tunnelling, NAT64, DNS64. Hands on IPv6 setup troubleshooting. * IPv6 address configuration Static addressing, EUI-64 addresses, IPv6 address order, SLAAC, DHCPv6. Hands on SLAAC. * Applications Clients, servers, HTTP, Email, resource sharing, VoIP, video, terminal emulation, remote desktop. Network management and SNMP. Hands on Servers, TFTP, VoIP packet analysis. * DNS Names and addresses, hosts file, how DNS works. FQDNs, DNS client configuration. Hands on Troubleshooting DNS. * Security Firewalls, firewall architectures, DMZ, how firewalls work, proxy servers, filtering, ACLs, IDS, VPNs, authentication, encryption, tunnels, secure protocols. Hands on Firewalls, SSH * Troubleshooting Methods, tools. Using the 7 layer model. Troubleshooting toolkits. Hands on Fixing the network.
TOTAL H.248 TRAINING COURSE DESCRIPTION A course focusing purely on the H.248 protocol. Anyone working through the ITU standards documents can testify to the need of a training course to explain how H.248 really works. This course already assumes knowledge of other VoIP protocols and starts by positioning H.248 in relation to the other protocols. The course then looks at H.248 architectures and concepts before analysing H.248 messages and call flows. WHAT WILL YOU LEARN * Describe what H.248 is * Recognise where H.248 fits in relation to other VoIP protocols. * Explain how H.248 works. * Analyse H.248 packets TOTAL H.248 TRAINING COURSE DETAILS * Who will benefit: Technical staff working with H.248 * Prerequisites: Voice Over IP. * Duration 2 days TOTAL H.248 TRAINING COURSE CONTENTS * What is H.248? Review of VoIP protocols: RTP, RTCP, SIP, SDP, H.323. The PSTN and SS7. Where H.248 fits into the picture. H.248 history. MGCP. The IETF. Megaco. ITU standards. H.248v1, v2, v3. * H.248 architectures Media Gateways, Media Gateway Controllers, Gateway Control functions, Signalling Gateways. Reference architectures: IMS/TISPAN: IBCF, IWF, I-BGF, SPDF. MSF: S-SBG-NC, D-SBG-NC. GSMA: IPX Proxy. Softswitches. * H.248 concepts The connection model, terminations, streams, contexts. Termination properties: descriptors, context properties. Events, signals, packages. * H.248 messages Protocol stack, UDP, TCP. Message structure. Transactions, actions, commands. Requests, replies, acknowledgements. Sample message flows. Binary encoding, ASN syntax, Text encoding. * H.248 commands Termination manipulation: Add, Subtract, Move, Modify. Event reporting: Notify. Management: AuditCapability, AuditValue, ServiceChange. * H.248 Descriptors What are descriptors? Relationship with messages and commands. Basic descriptors, Descriptors composed of other descriptors. The 19 descriptors. Defaults. * H.248 Transactions Groups of commands, transaction Ids, relationship with actions and commands. Requests and replies. * H.248 wrap up What is a package? Basic packages. H.248 security. H.248 - SIP interoperation. H.248 interoperation with other protocols.
CALL CENTRE TRAINING COURSE DESCRIPTION A theory based course covering the major technologies found in call centres today. WHAT WILL YOU LEARN * ACD * IVR * CRM * CTI * Diallers CALL CENTRE TRAINING COURSE DETAILS * Who will benefit: Anyone needing to know about technologies used in call centres. * Prerequisites: Telecommunications Introduction Introduction to data comms and networking * Duration 2 days CALL CENTRE TRAINING COURSE CONTENTS * Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. * Telephony and telecomms basics PSTN, switching, PBXs, call routing. * Data basics OSI, IP, VoIP. * Routing, queuing and matchmaking Principles, distribution, sequencing. * ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. * Call centre integration Media types, VoIP, unified messaging, VoiceXML. * CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. * Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. * Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.
ISDN TRAINING COURSE DESCRIPTION A comprehensive look at ISDN, as used in voice and data environments. WHAT WILL YOU LEARN * Recognise the issues and impacts of using dial up networks. * Describe ISDN. * Describe ISDN signalling in voice and data environments. * Configure a Cisco router to use ISDN. ISDN TRAINING COURSE DETAILS * Who will benefit: Anyone working with ISDN. * Prerequisites: Intro to data communications & networking * Duration 2 days ISDN TRAINING COURSE CONTENTS * Introduction Dialup connectivity vs. leased lines vs. packet switched networks. ISDN offerings, services, benefits vs. modems. * ISDN architectures Use of ISDN by routers, Dial up, top up, backup. Internet access, PCs and ISDN. * BRI and PRI ISDN switches, B channels, D channel, ISDN functions and reference points, NT1, NT2, TE1, TE2, Terminal adapters, R,S,T,U interfaces, ISDN standards. * PPP Encapsulation, PPP services, PAP and CHAP, Multilink PPP, BACP. * ISDN and the seven layer model B channel layers versus D channel layers, the I standards, Q.921, Q.931. * Configuration issues for ISDN E.164 addressing and IP addresses, ensuring only the correct traffic brings up the ISDN line. * ISDN services Bearer services, teleservices, supplementary services, MSN, sub addressing, CLIâ¦
SIP TRAINING COURSE DESCRIPTION A hands on course covering IP telephony with SIP. The course starts with a brief review of knowledge students should already possess including RTP and RTCP. The main focus is on SIP though, progressing from what SIP is through SIP signalling, call processing and architectures, moving onto more advanced issues including security, multimedia, and interoperability. Hands-on practicals follow each major theory session. WHAT WILL YOU LEARN * Explain how SIP works. * Analyse SIP packets. * Deploy SIP IP telephony solutions. * Integrate SIP with other telephony solutions. SIP TRAINING COURSE DETAILS * Who will benefit: Technical staff working with SIP. * Prerequisites: Definitive VoIP for engineers * Duration 3 days SIP TRAINING COURSE CONTENTS * VoIP review What is VoIP? Brief review of IP, Brief review of telephones and voice. RTP, RTCP, mixers and translators. Hands on Analysing RTP packets. * What is SIP? Why SIP? SIP history, SIP standards, SIP capabilities, key services, how SIP works, and a basic SIP call. Hands on Peer to peer SIP. * SIP messages SIP sessions, SIP flows, Message structure, INVITE, ACK, BYE, CANCEL, OPTIONS, REGISTER. Extension methods. Response codes. SIP call flows. Hands on Analysing SIP packets. * SIP architectures UA client, UA server, Proxy servers, Redirect servers, registrars. SIP phones, gateways, application servers, and other products. Stateful and stateless servers. Various call scenarios. Hands on SIP proxies. * SIP addressing URLs, SIP addresses, registration, Location and Directory servers. Address tracking. Hands on SIP and DNS. * Supplementary services SIP signalling, signalling compression, Call hold, Call forwarding, Home and away scenarios, transfers, conferences, call control. Hands on Analysing SIP supplementary services. * SDP What is SDP? Multimedia, multimedia session announcement, invitation and others. Relationship with SIP. Hands on Video conferencing with SIP. * SIP security Access control, Authentication, encryption, firewalls. Hands on SIP authentication. * Interoperability Inter working with PSTN, ISUP to SIP mapping, SIP and 3G, SIP-T, SIP and SIGTRAN. SIP and H323. Hands on SIP and gateways. * SIP mobility Terminal mobility, service mobility, personal mobility, Mobile IP, SIP signalling flows in 3G.