12107 AI courses

Developing a network of MHFA Champions is a key step in creating a mentally healthy workplace. The MHFA Champion one-day course will give you all the skills you need to be an MHFA Champion. This one-day course trains you as an MHFA Champion, giving you: * An understanding of common mental health issues * Knowledge and confidence to advocate for mental health awareness * Ability to spot signs of mental ill-health * Skills to support positive wellbeing 1 INTRODUCTION TO MHFA AND UNDERSTANDING MENTAL HEALTH (3 HOURS 30 MINS) * About Mental Health First Aid * About mental health and stress in the workplace * Stigma and discrimination * Depression * Anxiety disorders * Other mental health issues (eating disorders, self-harm, psychosis) * Early warning signs of mental ill-health * Alcohol, drugs and mental health 2 MHFA CHAMPION IN PRACTICE (3 HOURS 30 MINS) * Applying the Mental Health First Aid action plan * Action 1: Approach the person, assess and assist with any crisis * Suicide * Action 2: Listen and communicate non-judgementally * Action 3: Give support and information * Action 4: Encourage the person to get appropriate professional help * Action 5: Encourage other supports * Recovery * Building a mentally healthy workplace * Action planning for using MHFA

The aim of this course is to provide project managers, project engineers and project support staff with a toolkit they can use on their projects. The tools range from the simple that can be used on all projects to the advanced that can be used where appropriate. This programme will help the participants to: * Identify and engage with stakeholders * Use tools for requirements gathering and scope management * Produce better estimates using a range of techniques * Develop more reliable schedules * Effectively manage delivery DAY ONE 1 INTRODUCTION * Overview of the programme * Review of participants' needs and objectives 2 STAKEHOLDER MANAGEMENT * Using PESTLE to aid stakeholder identification * Stakeholder mapping * The Salience model * Stakeholder engagement grid 3 REQUIREMENTS MANAGEMENT * Using prototypes and models to elucidate requirements * Prioritising techniques * Roadmaps * Requirements traceability 4 SCOPE MANAGEMENT * Work breakdown structures * Responsibility assignment matrix 5 DELIVERY APPROACHES * Sequential * Agile 6 ESTIMATING * Comparative estimating * Parametric * Bottom-up * Three-point estimating * Delphi and Planning Poker * Creating realistic budgets DAY TWO 7 SCHEDULING * Critical path analysis * Smoothing and levelling * Timeboxing * Team boards * Monte Carlo simulations * Probability of completion 8 PEOPLE MANAGEMENT * Situational Leadership * The Tuckman model * Negotiation * Conflict management * Belbin 9 MONITORING AND CONTROL * Earned value management 10 COURSE REVIEW AND ACTION PLANNING * Identify actions to be implemented individually * Conclusion PMI, CAPM, PMP and PMBOK are registered marks of the Project Management Institute, Inc.

To provide a fundamental understanding of building services in the context of: * The working environment * The success of the core business * The health and safety of the occupants * Operating cost and environmental impact * The optimisation of cost and value * Strategies for continuous improvement DAY ONE 1 BUILDING SERVICES FUNDAMENTALS * The function of services in commercial buildings and their importance to the core business * Electrical services * Lighting * Heating * Ventilation and air conditioning * Lifts * Water * Understanding IT and communication systems * Practical exercises 2 THE PROVISION OF COMFORT AND SAFETY * Statutory requirements * Health and safety legislation * Control of contractors * Risk assessment * Fire precautions * Legionella, sick building and other risks * Business requirements * Understanding user requirements * Matching systems to business needs * Practical exercises 3 GETTING THE DESIGN RIGHT * What the FM needs to know about design and its procurement * Successful space planning * Relationship between services, space planning and design * Getting the brief right * Supplier selection and management * Practical exercises DAY TWO 4 OPERATION AND MAINTENANCE * Why maintain? * Maintenance contracts * Input and output specifications * Resource options * Contracts - principal elements * Tendering - key steps * Selection criteria * Operational criteria * Maintenance trends * Performance-based service provision * Input and output specifications * KPIs and thresholds * Risk containment * Value-add opportunities * Performance contract strategy * Practical exercises 5 CONTINGENCY PLANNING * Being ready for the unexpected * Identifying and reducing risk * Internal risks * External risks * Identifying threats at your site * Managing risk * Protective systems * Occupier obligations * Fire management * Testing * Practical exercises 6 COMMISSIONING SERVICES SYSTEMS * Physical commissioning * Common problems * Typical costs * Commissioning stages * Continuous commissioning * Energy efficiency and the scope for environmental improvement * Practical exercises 7 SATISFYING THE OCCUPANTS * Obtaining and responding to feedback * When to get feedback * Why * How * What to do with it * Practical exercises 8 'AIR TIME' * Sharing experience and addressing specific issues of interest to participants * Course review * Close

The aim of this programme is to provide current / prospective senior project managers with an in-depth review of the role and importance of project management in the organisation. It focuses on the strategic role of the project manager and aims to draw out the full scope of the role and how it impacts on project performance. The five key objectives of this programme are to enable the participants to: * Identify the characteristics and attributes needed by project managers in ensuring the organisation is recognised as an industry leader in delivering successful projects * Understand the full scope and impact of the project manager / leader's role in managing projects or programmes to maximise benefit to the business * Define the hallmarks and skills required to manage significant business projects or project portfolios * Develop an understanding of the skills required and their impact on the project through case study work and syndicate exercises * Benefit from an effective forum for exchanging experience and fostering a sense of team spirit and mutual support between senior project managers DAY ONE 1 INTRODUCTION (COURSE SPONSOR) * A vision of future opportunities and challenges * The impact of project managers / leaders on future success 2 THE DETERMINANTS OF SUCCESS * The contractor's perspective * The client's perspective * Success and failure: factors that determine the project outcome * The impact of the project manager 3 CASE STUDY: PROJECT GIOTTO * How successful was this project? * What were the primary factors that influenced the outcome? * How relevant are these factors to current projects? * Feedback and review 4 PROJECT TEAM EXERCISE * A practical exercise demonstrating the role of the project manager in managing the interfaces between the client, the project team and suppliers * Review - what skills are required to be a 'world class' project manager? 5 THE ROLE OF THE PROJECT MANAGER * The role and skills of the 'world class' project manager * The three key dimensions of effective project leadership * Managing influential stakeholders * Managing project performance * Managing the project team * Project leadership skills appraisal (individual review) DAY TWO 6 MANAGING INFLUENTIAL STAKEHOLDERS * Project management and the art of leadership * Who are the influential stakeholders and how do they affect the project? * What we need to do / not do, to build successful working relationships 7 CASE STUDY: UNDERSTANDING THE CUSTOMER * What are the likely problems the project manager will encounter? * What should the project manager do to ensure an effective partnership? 8 MANAGING PROJECT PERFORMANCE * Issues affecting commercial performance * Joining up the project life-cycle: getting performance from inception to closure * The roles of project manager, line manager and project sponsor 9 PROJECT TEAM EXERCISE: MAKING THE PROMISE / DELIVERING THE PROMISE * An exercise demonstrating the commercial and team leadership skills needed by the project manager * Review - what must the project manager do to optimise project performance? 10 MANAGING MULTI-FUNCTIONAL PROJECT TEAMS * The challenges of building effective, multi-functional project teams * Co-ordinating work across functional and organisational boundaries * Maintaining strategic focus and balancing priorities 11 MAKING IT HAPPEN * Individual action planning * Syndicate discussion 12 COURSE REVIEW AND TRANSFER PLANNING (COURSE SPONSOR PRESENT) * What will we do differently? * How will we make it happen? * Conclusion

R&D work is often carried out in entrepreneurial companies with the aim of developing solutions to scientific or technological problems for a wide range of customers. Projects can include longer term 'frontiers of science' research, medium term product development/manufacturing or more immediate troubleshooting or contract research assignments. In all these contexts, the ability to create innovative solutions in a timely and cost-effective manner is the essence of successful R&D. Whilst R&D groups typically excel in technical expertise, those involved often recognise that there is scope for improving the way that projects are managed. The aim of this training programme is to address this need whilst ensuring that the creative, entrepreneurial spirit that is fundamental to good R&D continues to flourish. MODULE 1: Creating the foundations for success * Off-line video tutorials and exercises * Total time ~ 1 - 1.5 hours VIDEO 1: MAKING THE MOST OF PROJECT MANAGEMENT IN R&D * Characterising R&D projects * Applying project management to R&D work * Exploiting the potential of project management in R&D VIDEO 2: PROMOTING SUCCESS IN R&D PROJECT MANAGEMENT * Modelling successful project management * Evaluating performance and promoting success * The role and skills of the project manager/leader MODULE 2: Initiating and defining R&D projects * Live interactive sessions (via Zoom): * Session 1: 10:00 - 12:00 * Session 2: 14:00 - 15:30 SESSION 1: SELECTING AND INITIATING PROJECTS * Recognising worthwhile opportunities; initiating projects * Identifying stakeholders and their goals * Characterising and engaging stakeholders SESSION 2: DEFINING GOALS AND AGREEING DELIVERABLES * Establishing the full scope of the project * Clarifying and prioritising project deliverables * Defining and agreeing deliverable specifications MODULE 3: Planning R&D projects * Live interactive sessions (via Zoom): * Session 1: 10:00 - 12:00 * Session 2: 14:00 - 15:30 SESSION 1: IDENTIFYING AND ORGANISING ACTIVITIES * Creating effective plans; avoiding planning pitfalls * Identifying tasks and assigning responsibilities * Sequencing tasks and estimating durations SESSION 2: DEVELOPING THE TIMELINE AND RESOURCE PLAN * Identifying the 'critical path'; creating a resource plan * Dealing with estimating uncertainty * Accelerating the programme MODULE 4: Leadership and teamwork in R&D projects * Off-line video tutorials and exercises * Total time ~ 1 - 1.5 hours VIDEO 1: WORKING EFFECTIVELY IN PROJECT TEAMS * Building teamwork in contemporary organisations * Recognising each other's skills; building synergy * Building good working relationships; handling conflict VIDEO 2: THE ROLE OF THE R&D PROJECT TEAM LEADER * Building teamwork: the role of leadership * Creating an effective team culture * Delegating work and motivating team members MODULE 5: Managing uncertainty in R&D projects * Live interactive sessions (via Zoom): * Session 1: 10:00 - 12:00 * Session 2: 14:00 - 15:30 SESSION 1: CHARACTERISING UNCERTAINTY; IDENTIFYING RISKS * Exploring uncertainty; applying risk management * Focusing the risk management process * Identifying and defining risk events SESSION 2: MANAGING AND CONTROLLING RISKS TO THE PROJECT * Evaluating risk events * Selecting between risk strategies; setting contingencies * Updating and controlling exposure to risk MODULE 6: Implementing and controlling R&D projects * Live interactive sessions (via Zoom): * Session 1: 10:00 - 12:00 * Session 2: 14:00 - 15:30 SESSION 1: INITIATING ASSIGNMENTS AND MANAGING CHANGES * Creating a pro-active implementation and control culture * Establishing effective implementation and control procedures * Assigning work and managing changes SESSION 2: MONITORING, MANAGING AND DEVELOPING PERFORMANCE * Adopting meaningful monitoring techniques * Responding to problems; building performance * Managing and controlling multiple project assignments

This workshop has been designed to help managers understand their responsibilities and what they need to do to ensure compliance with current workplace legislation - including the fire safety and CDM regulations. The day will cover the legal background - including an appreciation of how safety legislation has evolved and why; the logic behind recent developments and the implications for staff and employers; key areas of current legislation; roles and responsibilities in health and safety management, including monitoring contractors and suppliers effectively; implementing sound health and safety policies and procedures; getting staff on board, and implementing effective systems. Also, recognising potential risks and hazards and developing strategies to minimise their impact in the workplace. This course will give participants an understanding of: * The broader context of the key areas of health and safety regulation which apply to your organisation * Existing health and safety practice and guide them in how to shape and implement an effective health and safety policy * What they should do and the procedures to support it * Potential areas of risk in the workplace - and how to take action to minimise the threat to staff safety * How sound health and safety processes can contribute to business performance 1 UNDERSTANDING THE WORKPLACE LEGISLATION * Overview of health and safety and workplace legislation * Compliance, the role of the facilities manager, and who is accountable? * Breakout session to discuss where we are now and to highlight issues of concern * Applying required policies and procedures * Developing and implementation/review of the safety policy * Communicating with users, clients and contractors * Health and safety manual * 'Selling' health and safety 2 KEY LEGISLATION - A PRACTICAL WORKING GUIDE * Asbestos Regulations * Construction (Design and Management) Regulations 2007 / 2015 * Control of Substances Hazardous to Health (COSHH) Regulations * Disability Discrimination Act (DDA) * Display Screen Equipment (DSE) Regulations 1992 * Electricity at Work Regulations 1989 * Fire Precautions (Workplace ) Regulations 2006 * Health and Safety (Consultation with Employees) Regulations 1996 * Health and Safety (First Aid) Regulations 1981 * Health and Safety at Work etc. Act 1974 * Management of Health and Safety at Work Regulations 1992 * Manual Handling Operations Regulations 1992 * Portable Appliance Testing (PAT) * Provision and Use of Work Equipment Regulations 1992 * REACH - Registration, Evaluation, Authorisation and restriction of Chemicals * Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR) 1995 * Waste Electrical and Electronic Equipment (WEEE) Regulations 2006 * Work Equipment Regulations 3 CONTROLLING CONTRACTORS * Understanding the Regulations * Selecting and assessing contractors * Understanding and setting accountability * Why a method statement? * How to apply a permit to work system * Safe systems of work * Round-table discussion to bring out issues from participants' own experience 4 RISK ASSESSMENT * Understanding your hazards * Identifying specialist areas * How to undertake these assessments * Implementation of sound systems and processes * Syndicate exercise identifying where assessments are needed and carrying out assessments 5 KEEPING THE WORK ENVIRONMENT SAFE * Sick building syndrome and legionella * Asbestos * Waste management * Pest control * Provisions for first aid * Accident reporting and investigation * At-work driver safety * Security 6 FIRE SAFETY * Understanding the Regulatory Reform Fire Safety Order * Fire certificates * The fire risk assessment * Testing fire-fighting equipment? * Emergency procedures * Workshop to examine the procedures for dealing with different types of emergencies 7 ERGONOMICS PROGRAMME * Ergonomics - important or irrelevant? * Are you complying with HSE regulations? * Furniture and equipment * Display screen equipment assessments * Homeworking - your concern or not? * Syndicate exercise to review what to do when relocating or refurbishing an office 8 INSPECTING AND AUDITING * Role of Health and Safety Executive Inspectors - 'be prepared' * FM role * Staff/trade union involvement * Independent audits * Records and reports * Communicating the results 9 ACTION PLAN * Participants to list actions they need to take after the course

A flexible, modular-based, programme to heighten participants' awareness of ways in which their operations can affect the environment, the principles of environmental management and the practical steps they need to take as individuals and as an organisation to improve environmental performance. Depending on the course modules selected, this programme will give participants: * Increased awareness of relevant environmental issues * A greater understanding of, and commitment to, the organisation's environmental management programme * Preparation for any responsibilities they may have under an Environmental Management System * Further benefits according to options chosen 1 ENVIRONMENTAL AWARENESS * Definition of 'the environment' * Key environmental issues * Global warming * Ozone depletion * Acid rain * Air quality * Water pollution * Contaminated land * Land take and green belt shrinkage * Resource usage * Habitat destruction and species extinctions. * Option: This module can be used to explain the key environmental issues related to the activities of your own organisation. Diagrams, photos, pictures, examples and statistics relevant to your own organisation are used where possible to illustrate the points being made. 2 ENVIRONMENTAL LEGISLATION * Key elements of environmental legislation affecting the activities of your organisation - including international, European and UK legislation. * Legislation of particular relevance to your organisation - how it affects the operations of your organisation * Option: Legislation can be dealt with according to which aspect of the environment it protects (eg, air, water, waste) or which part of your organisation's activities it affects * Consequences of breaching legislation 3 ENVIRONMENTAL MANAGEMENT SYSTEMS * Overview of what an environmental management system is * How is an Environmental Management System (EMS) designed and put together? * Key elements (emphasising Plan - Do - Check - Review cycle) * The need to continually improve * Pros and cons * Reasons for having an EMS * Benefits of an EMS * Consequences of not managing the environment * Costs of installing an EMS * Explanation of ISO 14001 and EMAS standards and guidance as applicable to the EMSs of your organisation * Overview of your organisation's EMS * How it was set up / is being developed / operates * Who is responsible for it * Key parts of system (eg, environmental policy, objectives and targets) identified and discussed * EMS documentation - what and where it is. * Workshop option: Brainstorm 'Pros and cons' with the participants, come up with all their ideas for good and bad things about EMS and demonstrate that the 'good' list is longer than the 'bad' 4 ENVIRONMENTAL CONSEQUENCES * Define what an environmental impact is and discuss how they are determined, with reference to the EMS * Identify why we want to determine the environmental consequences of operations and activities; how they are used in the EMS for planning, and reducing the impact on the environment * Establish key environmental consequences of construction and operational activities on the site; discuss significance ranking and the control measures in place in your organisation. * Workshop option: In small groups, participants are asked to identify the impact on the environment of your organisation's activities or a part of their activities. They are then asked to rank these impacts in terms of their significance, using guidelines provided to help them be aware of the contributing factors (eg, frequency, severity). For a selected number of the impacts, the participants are asked to identify what control measures there are and which of these they play a part in. All stages can be discussed with trainers as a whole group at various stages during the workshop. 5 PROTECTED SPECIES, NATURE CONSERVATION AND INVASIVE WEEDS * Nature conservation, landscape and visual issues in the planning process - overview of key nature UK wildlife legislation, EIA, appropriate timing of surveys, Hedgerow regulations and landscape and visual impact issues * Ecological issues - ecological legislation, significant species, hedgerows * Archaeology in the development process - why archaeology is important, organisation in the UK, legislation and planning guidance * Construction phase issues and consents - major environmental issues during construction, including water resources and land drainage consents, discharges to land or water, water abstraction, public rights of way, tree protection, waste management, Special waste, noise, good practice pollution control and Environmental Audits * Identification and management of invasive weeds - including legal position regarding management 6 CHEMICALS AND FUELS HANDLING AND STORAGE * How health and safety management is closely linked to environmental management of materials * Planning - what mechanisms are in place for planning materials use; legislation, guidance and policies which define how to manage materials * Materials storage - what are the considerations for storing materials, covering: * Labels: what are the different types and what do they tell us? * Storage facilities: what are the requirements for safe storage of materials (eg, signs, secondary containment, access, segregation, lids/covers) * Handling: safe handling for protecting the environment, organisational procedures, high risk situations (eg, decanting, deliveries), how to reduce the risks (eg, use of funnels, proper supervision, training) * COSHH and MSDS: brief explanation of legislation and its role in environmental control of hazardous materials, how to use the information provided by COSHH assessments * Option: These sessions can be illustrated with photographs/pictures and examples of good and bad storage and handling practices * Workshop Options: Labelling Quiz - quick-fire quiz on what different labels tell us; Build a Storage Facility - participants are asked to consider all the environmental requirements for building a safe storage facility for their organisation 7 ON-SITE CONTROL MEASURES * Overview of the legislation associated with nuisance issues on site and mitigating problems when they arise * Examples of bad practice, including fuel storage tanks and mobile equipment - costs involved with prosecution of fuel spills, remediation costs, management costs, legal fees, bad PR coverage * Identification and management of contaminated land and relevant legislation * Workshop option: Participants are provided with a site plan containing information on site features, environmental conditions and indications of potential issues 8 WASTE MANAGEMENT * Why worry about waste? - a look at how waste disposal can impact on the environment, illustrated by examples of waste-related incidents, statistics on waste production on national, industry-wide and organisational levels, landfill site space, etc * Legislation - overview of the relevant legislation, what the main requirements of the regulations are, what penalties there are, and the associated documentation (waste transfer notes) * Waste classification - a more in-depth look at how waste is classified under legislation according to hazardous properties, referring to Environment Agency guidance * Handling and storage requirements - what are the requirements of the applicable waste legislation and how are they covered by organisational procedures? Examples of good and bad environmental practice associated with handling and storing waste. * Workshop option: 'Brown bag' exercise - participants pass round a bag containing tags each with a different waste printed on. They are asked to pick out a tag and identify the classification and the handling, storage and disposal requirements for the waste they select * Waste minimisation - overview of the waste minimisation 'ladder' and its different options (elimination, reduction, reuse and recycling), benefits of waste minimisation, examples of waste minimisation techniques * Workshop option: Participants are asked to identify opportunities that actually exist within the organisation for minimising production of waste that are not currently being taken advantage of 9 AUDITING * Requirements for environmental auditing of operations * Auditing the EMS * Types of internal and external audits * Requirements EMS standards (ISO 14001 and EMAS) * Carrying out internal audits and being prepared for external audits * Workshop options: * Mock audit 'Brown Bag' - can be used either for trainers to test participants as if they were in an audit situation, or for the participants to test each other and practice their auditing technique. The bag contains tags each with a different topic printed on (eg, waste skips); participants pass the bag round and select a tag; they are then questioned by the trainer or another participant about that topic as if they were in an audit situation. If the participants are auditing each other, they will be provided with a set of guidelines to keep in mind during the workshop. * Virtual auditing - a more practical workshop where participants review photographs of situations/activities relevant to the organisation's operations. They are asked to identify all the good and bad environmental practices that are occurring in the situations. 10 INCIDENT RESPONSE * What should you do when an incident does happen? * What should be in a spill kit? * When should you call in the experts? * When should you inform the Environment Agency or Environmental Health Officer? * Workshop option: The participants are provided with some incident scenarios and asked to develop a response to the incident 11 MONITORING AND REPORTING * Environmental monitoring programmes and procedures * Monitoring and reporting as control measures for environmental consequences * Monitoring and environmental 'STOP' card systems - personal and behavioural monitoring and reporting

This course is very much a discussion, so be prepared to present and critically analyse your own and class mates work. You will also need to bring a few examples of work you have done in the past. Learning and applying best practice visualisation principles will improve effective discussions amongst decision makers throughout your organisation. As a result more end-users of your dashboards will be able to make better decisions, more quickly. This 2 Day training course is aimed at analysts with good working knowledge of BI tools (we use Tableau to present, but attendees can use their own software such as Power BI or Qlik Sense). It is a great preparation for taking advanced certifications, such as Tableau Certified Professional. -------------------------------------------------------------------------------- Contact us to discuss the Visual Analytics Best Practice course Email us if you are interested in an on-site course, or would be interested in different dates and locations -------------------------------------------------------------------------------- This Tableau Desktop training intermediate course is designed for the professional who has a solid foundation with Tableau and is looking to take it to the next level. Attendees should have a good understanding of the fundamental concepts of building Tableau worksheets and dashboards typically achieved from having attended our Tableau Desktop Foundation Course. At the end of this course you will be able to communicate insights more effectively, enabling your organisation to make better decisions, quickly. The Tableau Desktop Analyst training course is aimed at people who are used to working with MS Excel or other Business Intelligence tools and who have preferably been using Tableau already for basic reporting. -------------------------------------------------------------------------------- THE COURSE INCLUDES THE FOLLOWING TOPICS: WHAT IS VISUAL ANALYSIS? * Visual Analytics * Visual Analytics Process * Advantages of Visual Analysis * Exercise: Interpreting Visualisations HOW DO WE PROCESS VISUAL INFORMATION? * Memory and Processing Types * Exercise: Identifying Types of Processing * Cognitive Load * Exercise: Analysing Cognitive Load * Focus and Guide the Viewer * Remove Visual Distractions * Organise Information into Chunks * Design for Proximity * Exercise: Reducing Cognitive Load SENSORY MEMORY * Pre-attentive Attributes * Quantitatively-Perceived Attributes * Categorically-Perceived Attributes * Exercise: Analysing Pre-attentive Attributes * Form & Attributes * Exercise: Using Form Effectively * Colour & Attributes * Exercise: Using Colour Effectively * Position & Attributes * Exercise: Using Position Effectively ENSURING VISUAL INTEGRITY * Informing without Misleading * Gestalt Principles * Visual Area * Axis & Scale * Colour * Detail * Exercise: Informing without Misleading CHOOSING THE RIGHT VISUALISATION * Comparing and Ranking Categories * Comparing Measures * Comparing Parts to Whole * Viewing Data Over Time * Charts Types for Mapping * Viewing Correlation * Viewing Distributions * Viewing Specific Values DASHBOARDS AND STORIES * Exercise: Picking the Chart Type * Exercise: Brainstorming Visual Best Practice * Development Process for Dashboards and Stories * Plan the Visualisation * Create the Visualisation * Test the Visualisation * Exercise: Designing Dashboards and Stories -------------------------------------------------------------------------------- This training course includes over 20 hands-on exercises to help participants “learn by doing” and to assist group discussions around real-life use cases. Each attendee receives an extensive training manual which covers the theory, practical applications and use cases, exercises and solutions together with a USB with all the materials required for the training. The course starts at 09:30 on the first day and ends at 17:00. On the second day the course starts at 09:00 and ends at 17:00. Students must bring their own laptop with an active version of Tableau Desktop 10.5 (or later) pre-installed. -------------------------------------------------------------------------------- WHAT PEOPLE ARE SAYING ABOUT THIS COURSE "Steve was willing to address questions arising from his content in a full and understandable way" Lisa L. "Really enjoyed the course and feel the subject and the way it was taught was very close to my needs" James G. "The course tutor Steve was incredibly helpful and taught the information very well while making the two days very enjoyable." Bradd P. "The host and his courses will give you the tools and confidence that you need to be comfortable with Tableau." Jack S. "Steve was fantastic with his knowledge and knowhow about the product. Where possible he made sure you could put demonstrations in to working practice, to give the audience a clear understanding." Tim H. "This was a very interesting and helpful course, which will definitely help me produce smarter, cleaner visualisations that will deliver more data-driven insights within our business." Richard A. "Steve is very open to questions and will go out of his way to answer any query. Thank you" Wasif N. "Steve was willing to address questions arising from his content in a full and understandable way" Lisa L. "Really enjoyed the course and feel the subject and the way it was taught was very close to my needs" James G.

This course aims to provide managers and supervisors with a thorough understanding of the different aspects of health and safety in the workplace. With a focus on the role of supervision, learners on this course will develop the essential knowledge and understanding to enable them to discharge their health and safety responsibilities and ensure the safety of their workplace colleagues. The programme has a particular focus on:

Mental Health First Aid England Aware is an introductory course designed to increase mental health awareness and give an understanding of how to look after wellbeing and challenge stigma. Through an interactive instructor-led live session, you will learn: * What mental health is and how to challenge stigma * An introduction to some common mental health issues * Confidence to support someone who may be experiencing mental ill health * Ways to look after your own mental health and support wellbeing OUTLINE * What is mental health? * Mental Health Continuum * Factors that affect mental health * Stigma * Stress and stress management * Spotting signs of distress * Mental health conditions: * Depression * Anxiety disorders * Psychosis * Eating disorders * Suicide * Self-harm * Recovery * Take 10 Together - starting a supportive conversation * Supporting mental health in the workplace * Useful statistics * Helpful resources