<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers.<br />System and technical support engineers.<br />Day 1 and Day 2 support personnel.<br />Customers deploying and maintaining Cisco Unified CCX</p>Overview<p>Upon completing this course, the learner will be able to meet these overall objectives:<br />Review Cisco Unified CCX environment components<br />Create prompt recording tools<br />Create a helpdesk script<br />Apply common sense principles for scripting and system management, such as:<br />Prompt, document, and grammar management<br />Using the default script<br />Scripting for proper call termination and ending a script<br />Abandon rates<br />Exception handling<br />Check Agent Availability before and after entering queue<br />Using Java Methods for Holiday and Time of Day routing<br />Setup access and use an external database<br />Define and use skills<br />Script for conditional routing<br />Script for basic callback scenarios<br />Setup and use enterprise data and session management<br />Script for queuing and scheduled callback scenarios</p><p>Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Learner Prerequisite Skills and Knowledge</li><li>Course Goal</li><li>Course Objectives</li><li>Course Flow</li><li>General Administration</li><li>Lab Diagram</li><li>Please Introduce Yourself</li></ul><h4>Lesson 1: Cisco Unified CCX Overview</h4><ul><li>Components of the Cisco Unified CCX Environment</li><li>Gateways</li><li>Routers</li><li>Cisco Unified Communications Manager</li><li>Cisco Unified CCX</li><li>Script Editor</li><li>Cisco Finesse</li><li>Cisco Unified Intelligence Center</li><li>Cisco Unified CCX Agent</li><li>External Servers</li><li>Cisco Unified CCX System Cluster Components</li><li>Engine</li><li>Database Server</li><li>Call Flow Terms</li><li>The Call Flow</li><li>The Debug Process</li><li>Reactive</li><li>Non-Reactive</li></ul><h4>Lesson 2: Prompt Recording Utilities</h4><ul><li>Prompt Recorder</li><li>Emergency Message Recorder</li></ul><h4>Lesson 3: Basic ACD Routing</h4><ul><li>Review Script Steps used in a Simple ACD Routing Script</li><li>Resource Group Routing</li><li>Defining the Contact Service Queue</li><li>Create a Simple ACD routing script</li></ul><h4>Lesson 4: Common Scripting Concepts</h4><ul><li>Prompt Management</li><li>Using the Default Script</li><li>Terminating a Call and Ending a Script</li><li>Abandon Rates</li><li>Exception Handling</li><li>Script Interruptions</li><li>Check Agent Availability before and after entering queue</li><li>Using Java Methods for Holiday and Time of Day routing</li></ul><h4>Lesson 5: Accessing an External Database</h4><ul><li>Database architecture and supported databases</li><li>Setting up the Database Subsystem</li><li>Using Database script steps</li></ul><h4>Lesson 6: Skills Based Routing</h4><ul><li>Appling skills to agents</li><li>Defining the Contact Service Queue</li><li>Specifying the CSQ in the Script</li></ul><h4>Lesson 7: Advanced ACD Routing</h4><ul><li>Overflow Routing</li><li>When to Overflow</li><li>How to get the Data Needed for Making Decisions</li><li>Describe Methods of Overflowing</li></ul><h4>Lesson 8: Basic ACD Callback Options</h4><ul><li>Setup the Email Subsystem</li><li>Script for Email Notification</li><li>Script for Leaving a Recorded Message</li><li>Script for Callback when Queue Times have Decreased</li></ul><h4>Lesson 9: Enterprise Data and Session Management</h4><ul><li>Define Enterprise Data in Cisco Finesse</li><li>Define a Call Variable Layout in Cisco Finesse</li><li>Define ECC Variables in the script editor</li><li>Set Enterprise Data in the script</li><li>Define Session Management</li><li>Setup Session Management</li><li>Use Session Management to Pass Variable Information Between Scripts</li></ul><h4>Lesson 10: Advanced ACD Callback Options</h4><ul><li>Leave Queued Message with an Option for Callback</li><li>Scheduled Callback</li></ul></div>

Nexus Human

Computing Skills

Shell Scripting

IT Skills

Computer Skills

Clinical Skills

Scripting Languages

Advanced Scripting for Cisco Unified Contact Center Express (ASCCX v11.0)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This class is ideal for integration specialists or Salesforce Administrators who want to learn more about connecting and securing data in Tableau CRM. This course is also great for business analysts or developers interested in creating advanced dashboards.</p>Overview<p>When you complete this course, you will be able to:<br />Determine your user, data, and security requirements, and establish a development process.<br />Set up apps and control what users can do in Tableau CRM by assigning them licenses, permission sets, and app permissions.<br />Load external data to Tableau CRM.<br />Create and run dataflows to load Salesforce data, and join it with data from other datasets.<br />Understand and use Data Sync effectively.<br />Understand Recipes and Data Prep.<br />Understand and implement data security in Tableau CRM, and override security for implementation and testing.<br />Understand how filters on dashboards function and be able to use interactions when necessary.<br />Understand a dashboard's JSON file.<br />Explain the process of dashboard queries and modify a query to meet specific analytic requirements.<br />Modify dataset metadata.</p><p>Take your Tableau CRM skills to the next level. In this 3-day, expert-led class, you?ll learn how to develop and implement a Tableau CRM environment that contains both Salesforce and non-Salesforce data. Our team of experts will walk you through Tableau CRM features and settings, user setup, how to load and transform data, data security, and how to modify queries to customize dashboards so you can work more efficiently, spot trends, and predict outcomes faster.</p></div><div id="course-pills-2"><h4>Discovery and Planning</h4><ul><li>Discovery Meeting</li><li>Establishing Your Users and Development Process</li></ul><h4>Set Up Users and Apps</h4><ul><li>Overview of User Access on the Tableau CRM Platform</li><li>Creating Tableau CRM Permission Sets</li><li>Assigning Licenses and Permission Sets to Users</li><li>Creating and Sharing Tableau CRM Apps</li></ul><h4>Connect Data</h4><ul><li>Overview of Connecting Data</li><li>Data Mapping</li><li>Overview of the Dataflow Process</li><li>Designing a Dataflow</li><li>Loading External CSV Data</li><li>Creating Dataflows</li><li>Optimizing Dataflows</li><li>Running, Monitoring, and Scheduling a Dataflow</li><li>Preparing Datasets with Recipes with Data Prep</li><li>Data Connectors</li><li>Additional Transformations</li></ul><h4>Data Security</h4><ul><li>Overview of Security in Tableau CRM</li><li>Determining Security Requirements</li><li>Overview of Using Predicate Filters</li><li>Implementing Ownership-Based Row-Level Security</li><li>Implementing Role-Based Row-Level Security</li><li>Implementing Team-Based Row-Level Security</li><li>Overriding Security for Implementation and Testing</li><li>Sharing Inheritance</li></ul><h4>Extended Metadata in a Dataset</h4><ul><li>Overview of Extended Metadata (XMD)</li><li>Updating Field Metadata</li><li>Adding Quick Action Menus for Records in Tableau CRM </li></ul><h4>Dashboard Templates and Mobile Dashboards</h4><ul><li>Overview of Tableau CRM Dashboard Templates</li><li>Overview of JSON for Dashboards</li><li>Building a Dashboard Using a Template</li><li>Optimizing Dashboards for a Mobile Device</li></ul><h4>Bindings in Dashboards</h4><ul><li>Understanding Filters in Lenses and Dashboards</li><li>Multi-Dataset Dashboards</li><li>Filters with Interactions</li><li>Custom Queries</li></ul><h4>Query Modification</h4><ul><li>Overview of Modifying Queries</li><li>Maximizing the Use of the Compare Table</li><li>Salesforce Analytics Query Language (SAQL)</li><li>SAQL Queries in a Tableau CRM Dashboard</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Salesforce Implement and Manage Tableau CRM (ANC301) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Salesforce Implement and Manage Tableau CRM (ANC301) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Salesforce Associate

Tableau Desktop Specialist

Salesforce Certified JavaScript Developer

Trainers Course

Salesforce

Salesforce Certified Marketing Cloud Email Specialist

Salesforce Implement and Manage Tableau CRM (ANC301)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Application Consultant<br />Business Analyst<br />Business Process Architect<br />Business Process Owner/Team Lead/Power User<br />Developer<br />Development Consultant<br />Program/Project Manager<br />Solution Architect<br />Technology Consultant</p>Overview<p>This course will prepare you to:<br />Understand the SAP Cloud Solution<br />Understand the SAP Cloud Strategy<br />Understand Java Development<br />Understand development in SAP Cloud<br />Classify and use the various Cloud Platform services<br />Understand the various CP Services<br />Explore the Internet of things<br />Get an overview of SAP Cloud Platform, integration Service<br />Understand Extensions of SAP Cloud Solutions</p><p>This course will introduce and inform you about the vast potential of SAP Cloud Platform with hands-on exercises to dive into this open platform.</p></div><div id="course-pills-2"><h4>SAP Cloud Platform, Introduction</h4><ul><li>Introduce SAP Cloud Platform (SAP CP)</li><li>Explain Landscape Architecture-Relevant Terms</li><li>Learn about typical Use cases</li><li>Explore What is in it: Product Capabilities and Services</li></ul><h4>Platform Concepts</h4><ul><li>Understand Basic Platform Concepts</li><li>Explore Datacenters</li><li>Understand Security</li></ul><h4>Digital Transformation - Java Development</h4><ul><li>Introduce Digital Transformation, Java Development</li><li>Explore 12 Factor Microservices</li><li>Use the Supported Java Development Environment</li><li>Explain Supported Java Programming Models by CF</li><li>Operate Java Applications on SAP Cloud Platform NEO</li></ul><h4>Digital Transformation ? SAP HANA Development</h4><ul><li>Understand SAP HANA Development</li><li>Understand the SAP HANA XSA Development on CF</li></ul><h4>Digital Transformation ? HTML5/SAPUI5/Fiori Development</h4><ul><li>Introduce HTML5, SAPUI5, and Fiori Development</li><li>Use SAP UI5</li><li>Use SAP Fiori</li></ul><h4>Agile Business ? Extend Application</h4><ul><li>Introduce Agile Business</li><li>Understand the Application Frontend</li><li>x-tend the Application: Backend</li><li>Explore SAP Cloud Platform Data and Storage Services</li></ul><h4>Enterprise Optimization ? Integration Services</h4><ul><li>Introduce Enterprise Optimization, Integration Services</li><li>Explore Available Integration Services</li></ul><h4>Enterprise Optimization ? Process Integration</h4><ul><li>Introduce SAP Cloud Platform, Integration Service</li><li>Implement iFlows</li></ul><h4>Enterprise Optimization ? API</h4><ul><li>Explain API Management</li><li>Build and Publish APIs</li></ul><h4>Internet of Things Services (IoT)</h4><ul><li>Explore the Internet of Things (IoT)</li></ul><h4>Other Interesting Services and Features</h4><ul><li>Explain SAP Cloud Platform SaaS Extensions</li><li>Explore SAP Cloud Platform Business Services</li><li>Explain Cloud Platform Data and Storage</li><li>Understand SAP Cloud Platform Security</li></ul></div>

SAP Human Capital Management

SAP Project

SAP ABAP

SAP S/4HANA

SAP Fiori

CP100 SAP Cloud Platform

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks: Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures, Providing operational support, Managing systems for monitoring system performance and availability, Writing and deploying scripts for task automation and system administration, You will be expected to already understand fundamental Linux computing concepts and be ready to practice the Red Hat Enterprise Linux methods for performing system administration tasks. Significant field experience working with Linux as a system administrator is recommended. If you do not have experience with fundamental Linux computer concepts, we advise you to start with the Red Hat System Administration I (RH124) course instead.</p>Overview<p>You should be able to demonstrate these skills:  - Access the command line locally and remotely  - Manage files from the command line  - Manage local users and groups  - Monitor and manage Linux processes  - Control services, daemons, and the boot process  - Manage tuning profiles for system performance  - Control access to files with file system permissions  - Analyze and store log files  - Configure and secure the OpenSSH service  - Install and update software packages and appstreams  - Manage Linux file systems and volumes  - Manage Linux networking and firewalls</p><p>This course combines the foundations and applications established and covered in Red Hat System Administration I (RH124) and Red Hat System Administration II (RH134). The rapid pace of review and consolidated course timeline allow you to focus on practical application, making this offering best suited for you if you already have significant experience with LinuxÂ© administration.  This course is based on Red HatÂ© Enterprise Linux 8.</p></div><div id="course-pills-2"><h3>1 - Accessing the command line</h3> <ul> <li>Log in to a Linux system and run simple commands using the shell.</li> </ul> <h3>2 - Managing Files from the command line</h3> <ul> <li>Work with files from the bash shell prompt.</li> </ul> <h3>3 - Managing local Linux users and groups</h3> <ul> <li>Manage Linux users and groups and administer local password policies.</li> </ul> <h3>4 - Controlling access to files with Linux file system permissions</h3> <ul> <li>Set access permissions on files and interpret the security effects of different permission settings.</li> </ul> <h3>5 - Managing SELinux security</h3> <ul> <li>Use SELinux to manage access to files and interpret and troubleshoot SELinux security effects.</li> </ul> <h3>6 - Monitoring and managing Linux processes</h3> <ul> <li>Monitor and control processes running on the system.</li> </ul> <h3>7 - Installing and updating software packages</h3> <ul> <li>Download, install, update, and manage software packages from Red Hat and yum package repositories.</li> </ul> <h3>8 - Controlling services and daemons</h3> <ul> <li>Control and monitor network services and system daemons using systemd.</li> </ul> <h3>9 - Managing Red Hat Enterprise Linux networking</h3> <ul> <li>Configure basic IPv4 networking on Red Hat Enterprise Linux systems.</li> </ul> <h3>10 - Analyzing and storing logs</h3> <ul> <li>Locate and interpret relevant system log files for troubleshooting purposes.</li> </ul> <h3>11 - Managing storage and file systems</h3> <ul> <li>Create and use disk partitions, logical volumes, file systems, and swap spaces.</li> </ul> <h3>12 - Scheduling system tasks</h3> <ul> <li>Schedule recurring system tasks using cron and systemd timer units.</li> </ul> <h3>13 - Mounting network file systems</h3> <ul> <li>Mount network file system (NFS) exports and server message block (SMB) shares from network file servers.</li> </ul> <h3>14 - Limiting network communication with firewalld</h3> <ul> <li>Configure a basic local firewall.</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Red Hat RHCSA Rapid Track Course (RH199) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Red Hat RHCSA Rapid Track Course (RH199) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

RHCE

CompTIA Network+

Linux Administration

LPIC-1:Linux Administrator

Cisco Certified Entry Networking Technician (CCENT)

Red Hat RHCSA Rapid Track Course (RH199)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The Professional Scrum Master course is for anyone involved in software development using the Scrum framework. It is particularly beneficial for those people within an organization accountable for getting the most out of Scrum, including Scrum Masters, managers, and Scrum Team members.</p>Overview<p>Students are challenged to think within the Scrum framework and the underlying values<br />and principles to better understand what to do when returning to the workplace and facing complex decisions.</p><p>This course covers the principles and (empirical) process theory underpinning the Scrum framework, and the role of the Scrum Master in it. This course is a combination of instruction and team based exercises, and teaches what is at the heart of the Scrum and Agile movement.</p></div><div id="course-pills-2"><h4>Scrum theory and principles</h4><h4>The Scrum Framework</h4><h4>The Definition of Done</h4><h4>Running a Scrum project</h4><h4>Working with people and teams</h4><h4>Scrum in your organization</h4><h4>The role of the Scrum Master</h4></div>

Certified ScrumMaster (CSM)

Certified Scrum Product Owner (CSPO)

Professional Scrum Product Owner (PSPO)

Scrum

Scrum Master Professional Certificate (SMPC)

Professional Scrum Master (PSM)

Professional Scrum Master

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is ideal for users who need to replace a Windows computer with a Mac and for IT professionals who support Mac users.</p>Overview<p>Organizations are increasingly integrating Mac computers into Windows or<br />other standards-based network environments. This course gives both users and the IT professionals who support them the skills necessary to make integration easy.</p><p>This two day Mac Integration Basics course examines how to best use a Mac(s) in an organization that predominantly functions with a Microsoft Windows operating system and Windows Servers.</p></div><div id="course-pills-2"><h4>Directory Services</h4><ul><li>Connect a Mac to an Active Directory server</li></ul><h4>Share Files</h4><ul><li>Connect to file servers.</li><li>Turn on personal file sharing.</li></ul><h4>Configure Collaborative Services</h4><ul><li>Manage Internet Accounts preferences.</li><li>Connect to an Exchange Server.</li><li>Connect Mail to non-Windows servers.</li><li>Add accounts in Mail, Contacts, and Calendars.</li></ul><h4>Secure a Mac</h4><ul><li>Built-In Security features.</li><li>Create strong passwords.</li><li>Use two-factor authentication.</li><li>Set a firmware password.</li><li>Lock a Mac screen.</li><li>Create user accounts.</li><li>Disable automatic login.</li><li>Protect start-up disk files.</li><li>Ensure that the apps you download are safe.</li><li>Provide network security.</li></ul><h4>Printing</h4><ul><li>Connect to a local printer.</li><li>Connect to, share, and print from network printers.</li></ul><h4>Move and Back Up Content</h4><ul><li>Move content.</li><li>Back up content.</li></ul><h4>Run Windows on a Mac</h4><ul><li>Run Windows natively or virtually.</li><li>Microsoft Office for macOS.</li><li>Cross-platform apps.</li><li>Cross-platform files.</li></ul><h4>Troubleshooting</h4><ul><li>How to best troubleshoot macOS.</li><li>Questions &amp; Answers</li></ul></div>

Computer Systems

Microsoft MS-700

Microsoft Certification

Computer Maintenance

Microsoft Certified Trainer (MCT)

Mac Integration Basics 10.15

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is geared for experienced skilled Java developers, software developers, data scientists, machine learning experts or others who wish to transtion their coding skills to Scala, learning how to code in Scala and apply it in a practical way. This is not a basic class.</p>Overview<p>Working in a hands-on learning environment led by our expert instructor you'll:<br />Get comfortable with Scala's core principles and unique features, helping you navigate the language confidently and boosting your programming skills.<br />Discover the power of functional programming and learn techniques that will make your code more efficient, maintainable, and enjoyable to write.<br />Become proficient in creating dynamic web applications using the Play Framework, and easily connect to databases with the user-friendly Slick library.<br />Master concurrency programming with Akka, empowering you to build scalable and fault-tolerant applications that excel in performance.<br />Enhance your testing skills using ScalaTest and ScalaCheck, ensuring the reliability and quality of your Scala applications, while having fun in the process.<br />Explore the fascinating world of generative AI and GPT technologies, and learn how to integrate them into your projects, adding a touch of innovation and intelligence to your Scala solutions.<br />If your team requires different topics, additional skills or a custom approach, our team will collaborate with you to adjust the course to focus on your specific learning objectives and goals.</p><p>Discover the power of Scala programming in our comprehensive, hands-on technical training course designed specifically for experienced object-oriented (OO) developers. Scala is a versatile programming language that combines the best of both OO and functional programming paradigms, making it ideal for a wide range of projects, from web applications to big data processing and machine learning. By mastering Scala, you'll be able to develop more efficient, scalable, and maintainable applications. Fast Track to Scala Programming for OO / Java Developers is a four day hands-on course covers the core principles of Scala, functional programming, web application development, database connectivity, concurrency programming, testing, and interoperability between Scala and Java. Additionally, you'll explore cutting-edge generative AI and GPT technologies, learning how to integrate them into your Scala applications for intelligent suggestions or automation. Throughout the course you?ll explore the latest tools and best practices in the Scala ecosystem, gaining valuable knowledge and experience that can be directly applied to your day-to-day work. With 50% of the course content dedicated to hands-on labs, you'll gain practical experience applying the concepts you've learned across various projects, such as building functional web applications, connecting to databases, designing modular components, and implementing concurrency. Upon completing the course, you'll have a solid understanding of the language and its features, empowering you to confidently apply your new skills in data science and machine learning projects. You'll exit well-prepared to create efficient, scalable, and maintainable Scala applications, regardless of the complexity of your projects.</p></div><div id="course-pills-2"><h4>Introduction to Scala </h4><ul><li>Scala features and benefits </li><li>Comparing Scala with Java and other OO languages </li><li>Installing Scala and setting up the development environment </li></ul><h4>Object-Oriented Programming in Scala</h4><ul><li>Classes and objects </li><li>Traits, mixins, and inheritance </li><li>Companion objects and factories </li><li>Encapsulation and polymorphism </li></ul><h4>Functional Programming Basics</h4><ul><li>Pure functions and referential transparency </li><li>Higher-order functions and currying </li><li>Immutability and persistent data structures </li><li>Pattern matching and recursion </li></ul><h4>Having Fun with Functional Data Structures </h4><ul><li>Lists, sets, and maps in Scala </li><li>Folding and reducing operations </li><li>Stream processing and lazy evaluation </li><li>For-comprehensions </li></ul><h4>Building Web Applications in Functional Style</h4><ul><li>Introduction to Play Framework </li><li>Functional web routing and request handling </li><li>JSON handling with Play-JSON Middleware and functional composition </li></ul><h4>Connecting to a Database</h4><ul><li>Introduction to Slick library </li><li>Database configuration and setup </li><li>Querying and updating with Slick </li><li>Transactions and error handling</li></ul><h4>Building Scalable and Extensible Components</h4><ul><li>Modular architecture and design patterns </li><li>Dependency injection with MacWire </li><li>Type classes and type-level programming </li><li>Implicit parameters and conversions</li></ul><h4>Concurrency Programming &amp; Akka </h4><ul><li>Introduction to Akka framework and Actor model </li><li>Actor systems and message passing </li><li>Futures and Promises </li><li>Supervision and fault tolerance </li></ul><h4>Building Confidence with Testing </h4><ul><li>Introduction to ScalaTest and ScalaCheck </li><li>Unit testing and property-based testing </li><li>Test-driven development in Scala </li><li>Mocking and integration testing</li></ul><h4>Interoperability between Scala and Java</h4><ul><li>Calling Java code from Scala </li><li>Using Java libraries in Scala projects </li><li>Converting Java collections to Scala collections </li><li>Writing Scala code that can be called from Java </li></ul><h4>Using Generative AI and GPT Technologies in Scala Programming</h4><ul><li>Overview of GPT and generative AI </li><li>Integrating GPT with Scala applications </li><li>Use cases and practical examples</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Fast Track to Scala Programming Essentials for OO / Java Developers  (TTSCL2104) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Fast Track to Scala Programming Essentials for OO / Java Developers  (TTSCL2104) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Scala

Java

Programming Fundamentals

Programming Languages

Fast Track to Scala Programming Essentials for OO / Java Developers  (TTSCL2104)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Cloud Solutions Architects, DevOps Engineers. Individuals using Google Cloud Platform to create new solutions or to integrate existing systems, application environments, and infrastructure with a focus on Google Compute Engine.</p>Overview<p>Configure VPC networks and virtual machines Administer Identity and Access Management for resources Implement data storage services in GCP Manage and examine billing of GCP resources Monitor resources using Stackdriver services Connect your infrastructure to GCP Configure load balancers and autoscaling for VM instances Automate the deployment of GCP infrastructure services Leverage managed services in GCP</p><p>This class introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud Platform, with a focus on Compute Engine. Through a combination of presentations, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, systems, and application services. This course also covers deploying practical solutions including securely interconnecting networks, customer-supplied encryption keys, security and access management, quotas and billing, and resource monitoring.</p></div><div id="course-pills-2"><h4>Introduction to Google Cloud Platform</h4><ul><li>List the different ways of interacting with GCP</li><li>Use the GCP Console and Cloud Shell</li><li>Create Cloud Storage buckets</li><li>Use the GCP Marketplace to deploy solutions</li></ul><h4>Virtual Networks</h4><ul><li>List the VPC objects in GCP</li><li>Differentiate between the different types of VPC networks</li><li>Implement VPC networks and firewall rules</li><li>Design a maintenance server</li></ul><h4>Virtual Machines</h4><ul><li>Recall the CPU and memory options for virtual machines</li><li>Describe the disk options for virtual machines</li><li>Explain VM pricing and discounts</li><li>Use Compute Engine to create and customize VM instances</li></ul><h4>Cloud IAM</h4><ul><li>Describe the Cloud IAM resource hierarchy</li><li>Explain the different types of IAM roles</li><li>Recall the different types of IAM members</li><li>Implement access control for resources using Cloud IAM</li></ul><h4>Storage and Database Services</h4><ul><li>Differentiate between Cloud Storage, Cloud SQL, Cloud Spanner, Cloud Firestore and Cloud Bigtable</li><li>Choose a data storage service based on your requirements</li><li>Implement data storage services</li></ul><h4>Resource Management</h4><ul><li>Describe the cloud resource manager hierarchy</li><li>Recognize how quotas protect GCP customers</li><li>Use labels to organize resources</li><li>Explain the behavior of budget alerts in GCP</li><li>Examine billing data with BigQuery</li></ul><h4>Resource Monitoring</h4><ul><li>Describe the Stackdriver services for monitoring, logging, error reporting, tracing, and debugging</li><li>Create charts, alerts, and uptime checks for resources with Stackdriver Monitoring</li><li>Use Stackdriver Debugger to identify and fix errors</li></ul><h4>Interconnecting Networks</h4><ul><li>Recall the GCP interconnect and peering services available to connect your infrastructure to GCP</li><li>Determine which GCP interconnect or peering service to use in specific circumstances</li><li>Create and configure VPN gateways</li><li>Recall when to use Shared VPC and when to use VPC Network Peering</li></ul><h4>Load Balancing and Autoscaling</h4><ul><li>Recall the various load balancing services</li><li>Determine which GCP load balancer to use in specific circumstances</li><li>Describe autoscaling behavior</li><li>Configure load balancers and autoscaling</li></ul><h4>Infrastructure Automation</h4><ul><li>Automate the deployment of GCP services using Deployment Manager or Terraform</li><li>Outline the GCP Marketplace</li></ul><h4>Managed Services</h4><ul><li>Describe the managed services for data processing in GCP</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Architecting with Google Compute Engine training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Architecting with Google Compute Engine course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cloud Architecture

AWS Certified Cloud Practitioner

Google Cloud

Google Workspace

AWS Certified Solutions Architect

Google Digital Marketing

Architecting with Google Compute Engine

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits.</p>Overview<p>In this course, you will develop the skills to coach for results. You will: <br />Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel.<br />Identify the major trends in customer service today and the combination of criteria required for customer satisfaction.<br />Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions.<br />Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers.<br />Identify remote customer service communication channels and apply remote customer service best practices.<br />Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues.<br />Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation.</p><p>As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier.</p></div><div id="course-pills-2"><h4>Understanding Customer Service</h4><ul><li>Describe Customer Service Benefits<br />Recognize the Importance of Internal Customer Service<br />Identify How Customer Service Benefits You<br />Excel with Customer Service</li></ul><h4>Identifying How Customers Define the Success of Your Company</h4><ul><li>Recognize Trends in Customer Service</li><li>Identify Criteria for Customer Satisfaction</li></ul><h4>Increasing Customer Satisfaction</h4><ul><li>Identify Characteristics of the Personal Touch</li><li>Create Lasting Positive Impressions on Your Customers</li></ul><h4>Providing Face-to-Face Customer Service</h4><ul><li>Identify Categories of Face-to-Face Contact</li><li>Understand the Critical Success Factors in Face-to-Face Customer Service</li><li>Identify the Characteristics of Active Listening</li></ul><h4>Providing Remote Customer Service</h4><ul><li>Identify Remote Customer Service Communication Channels</li><li>Apply Remote Customer Service Best Practices</li></ul><h4>Engaging Difficult Customers</h4><ul><li>Serve Difficult Customers</li><li>Manage Angry Customers</li><li>Deal with Difficult or Unhelpful Colleagues</li></ul><h4>Increasing Customer Loyalty</h4><ul><li>Optimize Moments of Truth</li><li>Recognize the Value of Customer Complaints</li><li>Identify the Stages of the Service Recovery Process</li></ul></div>

Customer Experience

Customer Care

Customer Service

Customer Relations

Service Design Courses (SDC)

Dealing With Difficult Customers

Customer Service (Second Edition)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This introductory-level, fast-paced course is for skilled web developers new to React who have prior experienced working HTML5, CSS3 and JavaScript.</p>Overview<p>Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn about and explore:<br />A basic and advanced understanding of React components<br />An advanced, in-depth knowledge of how React works<br />A complete understanding of using Redux<br />How to build, validate, and populate interactive forms<br />How to use inline styles for perfect looking components<br />How to test React components<br />How to build and use components<br />How to get control of your build process<br />A deep understanding of data-driven modeling with props and state<br />How to use client-side routing for pages in your apps<br />How to debug a React application</p><p>Mastering React is a comprehensive hands-on course that aims to be the single most useful resource on getting up to speed quickly with React.  Geared for more experienced web developers new to React, this course provides students with the core knowledge and hands-on skills they require to build reliable, powerful React apps. After the first few modules, you?ll have a solid understanding of React?s fundamentals and will be able to build a wide array of rich, interactive web apps with the framework. The first module is an introduction to the new functionality in ECMAScript 6 (JavaScript). Client-side routing between pages, managing complex state, and heavy API interaction at scale are also covered. This course consists of two parts.  In the first part of the course students will explore all the fundamentals with a progressive, example-driven approach. You?ll create your first apps, learn how to write components, start handling user interaction, and manage rich forms. We end the first part by exploring the inner workings of Create React App (Facebook?s tool for running React apps), writing automated unit tests, and building a multi-page app that uses client-side routing.  The latter part of the course moves into more advanced concepts that you?ll see used in large, production applications. These concepts explore strategies for data architecture, transport, and management:  Redux is a state management paradigm based on the Flux architecture. Redux provides a structure for large state trees and allows you to decouple user interaction in your app from state changes. GraphQL is a powerful, typed, REST API alternative where the client describes the data it needs. Hooks is the powerful, new way to maintain state and properties with functional components and the future of React according to Facebook.</p></div><div id="course-pills-2"><h4>ES6 Primer (Optional) </h4><ul><li>Prefer const and let over var </li><li>Arrow functions </li><li>Modules </li><li>Object.assign() </li><li>Template literals  </li><li>The spread operator and Rest parameters  </li><li>Enhanced object literals  </li><li>Default arguments </li><li>Destructuring assignments </li></ul><h4>Your first React Web Application </h4><ul><li>Setting up your development environment  </li><li>JavaScript ES6 /ES7  </li><li>Getting started   </li><li>What?s a component?  </li><li>Our first component   </li><li>Building the App   </li><li>Making the App data-driven </li><li>Your app?s first interaction   </li><li>Updating state and immutability </li><li>Refactoring with the Babel plugin transform-class-properties  </li></ul><h4>JSX and the Virtual DOM </h4><ul><li>React Uses a Virtual DOM   </li><li>Why Not Modify the Actual DOM? </li><li>What is a Virtual DOM? </li><li>Virtual DOM Pieces  </li><li>ReactElement  </li><li>JSX  </li><li>JSX Creates Elements  </li><li>JSX Attribute Expressions   </li><li>JSX Conditional Child Expressions </li><li>JSX Boolean Attributes  </li><li>JSX Comments </li><li>JSX Spread Syntax  </li><li>JSX Gotchas  </li><li>JSX Summary </li></ul><h4>Components </h4><ul><li>A time-logging app  </li><li>Getting started </li><li>Breaking the app into components   </li><li>The steps for building React apps from scratch  </li><li>Updating timers </li><li>Deleting timers  </li><li>Adding timing functionality  </li><li>Add start and stop functionality   </li><li>Methodology review</li></ul><h4>Advanced Component Configuration with props, state, and children</h4><ul><li>ReactComponent   </li><li>props are the parameters </li><li>PropTypes </li><li>Default props with getDefaultProps() </li><li>context   </li><li>state </li><li>Stateless Components </li><li>Talking to Children Components with props.children   </li></ul><h4>Forms</h4><ul><li>Forms 101 </li><li>Text Input </li><li>Remote Data </li><li>Async Persistence   </li><li>Redux </li><li>Form Modules   </li></ul><h4>Unit Testing &amp; Jest </h4><ul><li>Writing tests without a framework </li><li>What is Jest? </li><li>Using Jest </li><li>Testing strategies for React applications </li><li>Testing a basic React component with Enzyme   </li><li>Writing tests for the food lookup app   </li><li>Writing FoodSearch.test.js  </li></ul><h4>Routing</h4><ul><li>What?s in a URL?  </li><li>React Router?s core components  </li><li>Building the components of react-router   </li><li>Dynamic routing with React Router   </li><li>Supporting authenticated routes  </li></ul><h4>Intro to Flux and Redux  </h4><ul><li>Why Flux? </li><li>Flux is a Design Pattern  </li><li>Flux implementations </li><li>Redux &amp; Redux?s key ideas </li><li>Building a counter   </li><li>The core of Redux   </li><li>The beginnings of a chat app  </li><li>Building the reducer() </li><li>Subscribing to the store  </li><li>Connecting Redux to React   </li></ul><h4>Intermediate Redux</h4><ul><li>Using createStore() from the redux library  </li><li>Representing messages as objects in state </li><li>Introducing threads  </li><li>Adding the ThreadTabs component </li><li>Supporting threads in the reducer </li><li>Adding the action OPEN_THREAD   </li><li>Breaking up the reducer function </li><li>Adding messagesReducer()  </li><li>Defining the initial state in the reducers </li><li>Using combineReducers() from redux </li></ul><h4>React Hooks </h4><ul><li>Motivation behind Hooks </li><li>How Hooks Map to Component Classes </li><li>Using Hooks Requires react 'next'   </li><li>useState() Hook Example </li><li>useEffect() Hook Example  </li><li>useContext() Hook Example  </li><li>Using Custom Hooks </li></ul><h4>Using Webpack with Create React App  </h4><ul><li>JavaScript modules </li><li>Create React App </li><li>Exploring Create React App  </li><li>Webpack basics  </li><li>Making modifications  </li><li>Hot reloading; Auto-reloading  </li><li>Creating a production build  </li><li>Ejecting   </li><li>Using Create React App with an API server   </li><li>When to use Webpack/Create React App </li></ul><h4>Using GraphQL </h4><ul><li>Your First GraphQL Query   </li><li>GraphQL Benefits   </li><li>GraphQL vs. REST   </li><li>GraphQL vs. SQL </li><li>Relay and GraphQL Frameworks  </li><li>Chapter Preview </li><li>Consuming GraphQL </li><li>Exploring With GraphiQL   </li><li>GraphQL Syntax 101  .   </li><li>Complex Types  </li><li>Exploring a Graph   </li><li>Graph Nodes ; Viewer   </li><li>Graph Connections and Edges </li><li>Mutations </li><li>Subscriptions   </li><li>GraphQL With JavaScript </li><li>GraphQL With React</li></ul></div>

React JS

Online Course Creation

Next.js

React Events

React Native

Mastering React | React Foundation (TT4195)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>The Power BI in a Day course is designed for beginners and intermediate users of Power BI.</p>Overview<p>#NAME?</p><p>Students will discover the full capabilities of Power BI in a one-day, hands-on workshop. Please Note: This workshop is primarily self-directed and students will work at their own pace while having access to an instructor for questions.</p></div><div id="course-pills-2"><h3>1 - Accessing &amp; Preparing data</h3> <ul> <li>Data Set</li> <li>Power BI Desktop</li> <li>Power BI Desktop ? Accessing Data</li> <li>Power BI Desktop ? Data Preparation</li> </ul> <h3>2 - Data Modeling and Exploration</h3> <ul> <li>Power BI Desktop ? Data Modeling and Exploration</li> <li>Power BI Desktop ? Data Exploration Continued</li> <li>References</li> </ul> <h3>3 - Data Visualization</h3> <ul> <li>Power BI Desktop</li> <li>Power BI Desktop ? Data Visualization</li> <li>References</li> </ul> <h3>4 - Publishing &amp; Accessing Reports</h3> <ul> <li>Power BI Desktop ? Creating Mobile View</li> <li>Power BI Service</li> <li>Power BI Service ? Publishing Report</li> <li>Power BI Mobile ? Accessing Report on Mobile Device</li> <li>Power BI Service ? Collaboration and Distribution</li> <li>References</li> </ul> <h3>5 - Dashboard and Collaboration</h3> <ul> <li>Power BI Service</li> <li>Building Dashboard</li> <li>References</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Power BI: Dashboard in a Day training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Power BI: Dashboard in a Day course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Powerbi

Business Analytics & Intelligence

Microsoft Power BI

Microsoft Power Platform

Microsoft BI

Power BI: Dashboard in a Day

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Life is hectic. Finding time out feels almost impossible. We want to pray, we want to reflect, but when we do find a snatched moment to ourselves, we remain distracted.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I&#39;ve designed this space to help you reconnect with your breath, to gently stretch your body, and to listen... to the voice of your inner wisdom, and to the voice of your Beloved.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We will meditate with scripture, we will journal, we will use creative means to listen to the Spirit.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We will sit with Love.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I hope you will come away feeling centred, refreshed and assured of your belovedness.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;Two hours, on Zoom.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"Come away with me to a quiet place"</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Past Participants are Saying:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"<span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">A really well led session allowing time for reflection and prayer." - Ellie</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Mini-Retreats are hosted by Lissy Clarke, Spiritual Director, Yoga Teacher and the voice behind the meditations at Contemplative at Home.&nbsp;</em></p>

Life is hectic. Finding time out feels almost impossible. We want to pray, we want to reflect, but when we do find a snatched moment to ourselves, we remain distracted.
I've designed this space to help you reconnect with your breath, to gently stretch your body, and to listen... to the voice of your inner wisdom, and to the voice of your Beloved. 
We will meditate with scripture, we will journal, we will use creative means to listen to the Spirit.
We will sit with Love.
I hope you will come away feeling centred, refreshed and assured of your belovedness.
 Two hours, on Zoom.
"Come away with me to a quiet place"

The sessions will be shaped around the following themes this year:
October: Teresa of Avila
November: Letting Go
December: Advent / Expectant Hope
January: The Gifts of Winter Darkness
February: Love
March: Lent
April: No Session
May: Resurrection / Spring
June: TBC

July: The Gifts of Summer

August: No Session


You are invited to participate from the comfort of your own home. Ideally you'll be able to find a little space where you won't be interrupted. You might wish to ask those you share space with to help you protect this time by respecting your privacy.
All who sign up will be sent a link to the recording of the retreat which will remain live until the following session. If you would like to participate via recording, simply register for the event. It would be great if you could let me know that you won't be with us in real time.

Past Participants are Saying:


"A really well led session allowing time for reflection and prayer." - Ellie


Virtual Mini-Retreats are hosted by Lissy Clarke, Spiritual Director, Yoga Teacher and the voice behind the meditations at Contemplative at Home. 

NB: Virtual Mini-Retreats are FREE for members who support the show at £15/ month and above (thank you!! ✨) - but you must still register to secure a place on a particular date, as places are limited. Memberships can be started or stopped at any time. More information here.

Contemplative at Home

Virtual Mini-Retreats

Suggested Donation

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Professional Development

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

Elevate your auditing expertise and lead the way in quality management with our ISO 9001:2015 Lead Auditor course, certified by CQI and IRCA. This comprehensive program is designed for professionals seeking to conduct first, second, and third-party audits of Quality Management Systems (QMS) against the ISO 9001:2015 standard.
Our course provides in-depth training on the principles and practices of auditing, equipping you with the knowledge and skills to effectively lead audit teams and assess the conformance and effectiveness of QMS in organizations. You will learn how to plan, conduct, report, and follow up on audits in compliance with ISO 19011 guidelines and ISO/IEC 17021 standards.
Key Features of the Course:
Certified Expertise: Achieve a globally recognized certification from CQI and IRCA, enhancing your professional credibility and career prospects.
Experienced Instructors: Learn from industry experts with extensive experience in quality management and auditing, who provide real-world insights and practical guidance.
Interactive Learning: Engage in hands-on exercises, case studies, and role-play scenarios that simulate real auditing situations, ensuring that you can apply what you learn directly to your work.
Comprehensive Curriculum: Cover all aspects of the ISO 9001:2015 standard, audit principles, and techniques, as well as risk-based thinking and the process approach.
Career Advancement: This course is ideal for those aspiring to become lead auditors, quality managers, or consultants, offering a pathway to new opportunities and enhanced professional status.
Upon successful completion of the course and examination, you will be awarded the prestigious CQI and IRCA certification, recognized globally as a mark of excellence in auditing. This certification will enable you to conduct audits for certification bodies and help organizations achieve compliance and continual improvement.
Enroll in our ISO 9001:2015 Lead Auditor course today and take the next step in your journey to becoming a leader in quality management.

QUALITY ACADEMY

Quality Management System

ISO 9001

Quality Management

Quality Assurance

Quality Auditor

Become a certified ISO 9001:2015 Lead Auditor with our CQI and IRCA accredited course. Gain the skills to lead quality management audits and enhance your career. Enroll now!

ISO 9001:2015 Lead Auditor (CQI and IRCA Certified)

Bournemouth

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Nottingham

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

Glasgow

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 1: Providing a positive customer experience in the exercise environment</span><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 2: Lifestyle Management and Health Awareness</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 3: Applied Anatomy and Physiology</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 4: Principles of Planning and Delivering Group Exercise</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 5: Principles and Fundamentals of Pilates</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 6: Plan and deliver a Pilates Session</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Learners need to be 16 or above to complete this qualification. YMCA Awards recommend learners&nbsp;</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"></span><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">have a basic understanding of anatomy and physiology.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learner Assessment Record</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment Workbook</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Multiple Choice Theory paper (external)</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practical examination</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Portfolio of evidence</span></p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session.

Qualification Structure:
Unit 1: Providing a positive customer experience in the exercise environment
Unit 2: Lifestyle Management and Health Awareness
Unit 3: Applied Anatomy and Physiology
Unit 4: Principles of Planning and Delivering Group Exercise
Unit 5: Principles and Fundamentals of Pilates
Unit 6: Plan and deliver a Pilates Session
Entry Requirements:Learners need to be 16 or above to complete this qualification. YMCA Awards recommend learners have a basic understanding of anatomy and physiology.
Assessments:
Learner Assessment Record
Assessment Workbook
Multiple Choice Theory paper (external)
Practical examination
Portfolio of evidence

Platinum Training Institute

Pilates

This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session.

YMCA Level 3 Diploma in Teaching Pilates

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will:<br fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal<br fr-original-style="" style="box-sizing: border-box;">protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and<br fr-original-style="" style="box-sizing: border-box;">lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Aims:&nbsp;</strong>To develop the exercise professional&rsquo;s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Outcome:</strong>&nbsp;You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ol start="1" type="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners will cover:</span><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Key mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The relationships between mental health, society and lifestyle</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Legislation and government policy relating to mental health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The role of national organisations relating to mental health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Roles and boundaries of the people involved in programming physical activity for individuals with mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to motivate and support individuals with mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to evaluate the usefulness of a range of resources of information on mental health and its relationship to physical activity</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to evaluate the effectiveness of a range of mental health interventions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to program physical activity for individuals with mental health conditions How to deliver physical activity programmes to individuals with mental health conditions</li></ul></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">We recommend you hold an Exercise Referral Qualification</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Theory paper</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Research worksheet</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Analysis task</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Knowledge questions</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Programme design</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Programme delivery</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Professional discussion (programme delivery)</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Evaluation of programme delivery</p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Aims: To develop the exercise professional’s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.
Outcome: You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.
Qualification Structure:
Learners will cover:
Key mental health conditions
The relationships between mental health, society and lifestyle
Legislation and government policy relating to mental health
The role of national organisations relating to mental health
Roles and boundaries of the people involved in programming physical activity for individuals with mental health conditions
How to motivate and support individuals with mental health conditions
How to evaluate the usefulness of a range of resources of information on mental health and its relationship to physical activity
How to evaluate the effectiveness of a range of mental health interventions
How to program physical activity for individuals with mental health conditions How to deliver physical activity programmes to individuals with mental health conditions
Entry Requirements:We recommend you hold an Exercise Referral QualificationAssessments:
Theory paper
Research worksheet
Analysis task
Knowledge questions
Programme design
Programme delivery
Professional discussion (programme delivery)
Evaluation of programme delivery

Physical Activity

Health

Mental Health

Aims: To develop the exercise professional’s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.

Outcome: You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.

YMCA Level 4 Certificate in Delivering Physical Activity for Individuals with Mental Health Conditions

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