Name: Marketing & CRM
Price: 25 GBP
Availability: InStock

<section>
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				<div>
			
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				<div>
				<div>
					<div><p>Vanquish a noteworthy customer dealing skill set that will take you to places in the industry. Learn how to read people's body language, use active listening effectively, and remain calm in stressful situations herein this effective well-respected Handling Difficult Customer course. </p><p>The course aims to give you the opportunity to improve your people skills in a way that will set you apart from the competition. Investigate various models of excellent customer service, and techniques for improving the skill sets and approaches that your customer service representatives can quickly learn and implement. You'll also learn to deal with any complaints that come up with professionalism.</p><p>Customers remember service impressions, which lead to ratings and word-of-mouth marketing. This course elaborately explains all about difficult conversations, how to prepare and start from the ground, be active and sympathetic while handling customer complaints, deliver alternative solutions, and set up and disclose impenetrable conversations.</p><p>Enrol in this masterpiece course and get your hands on excellent people expertise!</p></div>
				</div>
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			</div>
		</div>
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				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
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		</section>
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				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction - Welcome from Alan Stevens</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Difficult Conversations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why Are Some Conversations Difficult?</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Preparation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Set-Up and Room Layout</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Start the Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Responding</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ask Open and Supportive Questions</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Focus on Facts, Not Personalities</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Use of Tone and Body Language</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exploring Alternative Solutions</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Challenge</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Close a Difficult Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conclusions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Summary - What We've Covered</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank You and Next Steps</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Handling Difficult Customers</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Handling Difficult Customers</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Online Course Marketing

Professional Skills

Meeting Skills

Counselling Skills

Study Skills

Dealing With Difficult Customers

Vanquish a noteworthy customer dealing skill set that will take you to places in the industry. Learn how

Handling Difficult Customers

General Admission

<section>
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			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step Content Management training course. This Content Management course for Consistent Profits has been specially designed to help learners gain a good command of Content Management, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.</p><p>Through this Content Management course, you will gain a theoretical understanding of Content Management and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.</p><p>Not only that, but this Content Management training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. </p><p>This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
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						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Content Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Content Management</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Content Management System (CMS)</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Content Management System (CMS)</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Basics of Content Management Systems</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Basics of Content Management Systems</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Content Strategy</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Content Strategy</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Content Marketing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Content Marketing</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Content Marketing Tools and Tactics</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Content Marketing Tools and Tactics</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Content Marketing Strategy</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Content Marketing Strategy</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Content Management</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Content Management</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Content Management

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step Digital Painting Masters training course. This Digital Painting Masters course for Consistent Profits has been specially designed to help learners gain a good command of Digital Painting Masters, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.</p><p>Through this Digital Painting Masters course, you will gain a theoretical understanding of Digital Painting Masters and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.</p><p>Not only that, but this Digital Painting Masters training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. </p><p>This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Presentation One Alien Planet Michael Schutte</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Exercise Files</td><td><span>🕐 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>How to Set Up a Composition and Drawing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Setting Up a Document</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Studying Dutch Masters, Andreas Schelfhout</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Creating a Composition with Reference Photos and using the Gradient Tool for Atmospheric Effects</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Basic sketch for the Background Painting</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Underpainting in Grey tones</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Sketching the Foreground - Painting the Sky and Clouds</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Section 2 Presentation Alien Planet</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Foreground Sketch</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Clouds in the Sky</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Background Mountains</td><td><span>🕐 00:09:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Placing the Planet</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Background Mountains Part 2</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Background Mountains Right</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Creating Water and Special Effects</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Section 3 Presentation Alien Planet - Painting a sea, Rocks the river and the main Arch</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Painting the Sea</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Balanced Rock</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Big Arch</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Foreground River</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Arch Complete</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Painting a Spaceship with the Pen tool</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Section 4 Presentation Alien Planet - Pen Tool and Building Spaceships</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Pen Tool</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Pen Tool Part 2-Few Techniques with the Pen Tool</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Pen Tool Part 3-Handy Tricks with the Pen Tool for Illustrations</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Creating a Space Patrol Cruiser</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Spaceship Decoration</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Placing the Spaceships and Astronauts</td><td><span>🕐 00:09:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Painting

Digital Art

Digital Painting

Painting Skills & Techniques

Digital Drawing

Digital Painting Masters

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
				<div>
				<div>
					<div><p><span>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Understanding &amp; Developing Empathy</span><span> has been specially designed to help learners gain a good command of Understanding &amp; Developing Empathy</span><span>, providing them with a solid foundation of knowledge to become a qualified professional.</span></p><p><span>Through this Understanding &amp; Developing Empathy</span><span>, you will gain both practical and theoretical understanding of Understanding &amp; Developing Empathy</span><span> that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</span></p><p><span>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Get a deep understanding of the Understanding &amp; Developing Empathy just in hours not years</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span> Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>1+ hours of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Understanding &amp; Developing Empathy</strong></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Introduction to Understanding Empathy</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding Empathy Introduction</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding Empathy - Learning Outcomes</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Understanding Empathy</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Definition of Empathy</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Empathy and Sympathy - The Intelligence in Empathy</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Basic Anatomy of the Brain</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Way the Brain Works</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Way the Brain Works with Thinking</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Way the Brain Works with Empathy</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Neuroscience of Empathy</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Working with Empathy</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ways of Demonstrating Empathy</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Messages in Non-Verbal Signals</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Interpreting Some Non-Verbal Signals</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Three Types of Empathy</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Some Difficulties Interpreting Expression of Emotion</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Empathetic, Active Listening</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding and Developing Empathy</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Some Ways To Develop Empathy</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Review of the Understanding Empathy Course</td><td><span>🕐 00:02:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Learning & Development

Master Your Emotions

Empathy

Employability Skills

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Understanding & Developing Empathy

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Life Coaching | Online Course has been specially designed to help learners gain a good command of Life Coaching | Online Course, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Life Coaching | Online Course, you will gain both practical and theoretical understanding of Life Coaching | Online Course that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning Benefits:</h2>
				</div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Get a deep understanding of the Life Coaching | Online Course just in hours not years</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span> Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>7 hours of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Life Coaching: The Purpose and Fundamentals </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Life Coaching: The Purpose and Fundamentals</td><td><span>🕐 00:48:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Develop Your Self-Awareness </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Develop Your Self-Awareness</td><td><span>🕐 00:52:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: The Development of Core Beliefs and Managing Fears</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Development of Core Beliefs and Managing Fears</td><td><span>🕐 00:47:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Life Coaching Types and Key Attributes of a Life Coach</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Life Coaching Types and Key Attributes of a Life Coach</td><td><span>🕐 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Understanding Emotional Intelligence</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding Emotional Intelligence</td><td><span>🕐 00:44:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Body Language and Communication Techniques</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Body Language and Communication Techniques</td><td><span>🕐 00:44:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: A Structure for Client Work and Goal Setting</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>A Structure for Client Work and Goal Setting</td><td><span>🕐 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Basic Principles for Business Development and Growth</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Basic Principles for Business Development and Growth</td><td><span>🕐 00:54:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: The Ethical Coach: Protect Yourself and Your Clients</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Ethical Coach: Protect Yourself and Your Clients</td><td><span>🕐 00:48:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Life Coaching | Online Course

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2>Description</h2>		</div>
				</div>
				<div>
				<div>
			<p>Modern Acrylic Painting Course is welcoming for everyone! If you're a beginner or experienced, obviously you will explore the joy of acrylic painting and learn the modern techniques to earn more.</p>		</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>You will be able to create 3 styles of backgrounds, such as smooth-blended, ombrÃ© gradient and textured abstract.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn how to design 3 styles of geometric patterns like herringbone, intricate linework and metallic whitespace Miniature galaxy.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn reach, new audiences, grow your following and reach massive success.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get more followers, likes, shares, comments, retweets in different social media platform.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
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										<span>Learners will need regular access to a computer with an internet connection.</span>
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										<span>High speed broadband access (LAN, Cable or DSL) is highly recommended for the optimal learning experience.</span>
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													</span>
										<span>This course is available to all learners, of all academic backgrounds.</span>
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						</ul>
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				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>A premium quality video course</span>
									</li>
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											<span>
													</span>
										<span>2 hours+ of content</span>
									</li>
								<li>
											<span>
													</span>
										<span>Renowned accredited qualification</span>
									</li>
								<li>
											<span>
													</span>
										<span>Course completion certificate</span>
									</li>
								<li>
											<span>
													</span>
										<span>Unlimited access to resources</span>
									</li>
								<li>
											<span>
													</span>
										<span>24/7 support</span>
									</li>
						</ul>
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		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Modern Acrylic Painting Course</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>1. Intro</td><td><span>🕐 00:03:00</span></td>
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					<td>▶</td>
					<td>2. Acrylics Preface</td><td><span>🕐 00:03:00</span></td>
				</tr>
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					<td>▶</td>
					<td>3. Supply List</td><td><span>🕐 00:04:00</span></td>
				</tr>
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					<td>▶</td>
					<td>4. Mixing Colors</td><td><span>🕐 00:12:00</span></td>
				</tr>
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					<td>▶</td>
					<td>5. Brush Control</td><td><span>🕐 00:09:00</span></td>
				</tr>
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					<td>▶</td>
					<td>6. Backgrounds: Smooth Blend</td><td><span>🕐 00:13:00</span></td>
				</tr>
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					<td>▶</td>
					<td>7. Backgrounds: OmbrÃ© Gradient</td><td><span>🕐 00:07:00</span></td>
				</tr>
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					<td>▶</td>
					<td>8. Backgrounds: Textured Abstract</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>9. Donut Painting</td><td><span>🕐 00:19:00</span></td>
				</tr>
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					<td>▶</td>
					<td>10. Tropical Leaf Painting</td><td><span>🕐 00:18:00</span></td>
				</tr>
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					<td>▶</td>
					<td>11. Geometric: Herringbone</td><td><span>🕐 00:07:00</span></td>
				</tr>
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					<td>▶</td>
					<td>12. Geometric: Gold Veining</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>13. Geometric: Color Blocking</td><td><span>🕐 00:06:00</span></td>
				</tr>
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					<td>▶</td>
					<td>14. Galaxy Painting</td><td><span>🕐 00:04:00</span></td>
				</tr>
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					<td>▶</td>
					<td>15. Bonus Tips</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Modern Acrylic Painting Course</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Modern Acrylic Painting Course</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Online Course Creation

Acrylic Painting

Acrylic Nail

Description Modern Acrylic Painting Course is welcoming for everyone! If you're a beginner or experienced, obviously you will explore the

Modern Acrylic Painting Course

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					<div><p>Are you ready to commence on a transformative journey into the heart of effective business communication? Welcome to our captivating course, 'Business Information and Effective Communication,' where the art of conveying your message with precision and impact awaits you.</p><p>In this meticulously crafted learning voyage, we will navigate through seven enlightening modules designed to empower you with the essential skills needed to excel in today's competitive business landscape.</p><p>Imagine the power of words, meticulously arranged to create documents that convey information and captivate your audience. In Module 01, we dive deep into the art of crafting impeccable business documents. From reports to proposals, you'll learn the secrets of turning words into compelling narratives, setting you apart as a communication virtuoso.</p><p>Module 02 is your gateway to document production excellence. Here, you will unravel the intricacies of document creation, ensuring your messages are heard and understood. You'll discover the perfect blend of aesthetics and content, allowing you to create documents that leave a lasting impression in the minds of your readers.</p><p>In the digital age, understanding how information flows within business organizations is paramount. Module 03 illuminates the labyrinth of distribution channels and business structures. You'll gain insights into how information moves, enabling you to navigate this intricate web with finesse. You'll be equipped to communicate effectively at every level, from hierarchies to networks.</p><p>Join us on this extraordinary voyage, where you'll acquire skills that will enhance your career prospects and transform you into a masterful communicator. Your journey towards communication excellence starts here.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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											<span>
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										<span>Craft professional business documents with precision.</span>
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										<span>Produce documents that convey your message effectively.</span>
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										<span>Understand distribution channels and their role in organizations.</span>
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										<span>Efficiently store and retrieve vital information.</span>
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										<span>Organize and archive email messages for easy access.</span>
									</li>
						</ul>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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					<ul>
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											<span>
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										<span>Boost your career prospects with essential communication skills.</span>
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										<span>Learn to create impactful business documents.</span>
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										<span>Navigate the complexities of email and telephone communication.</span>
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										<span>Gain a competitive edge in the business world.</span>
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										<span>Enhance your overall business acumen.</span>
									</li>
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			<h2> <b>Career Path</b></h2>		</div>
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										<span>Business Communication Specialist</span>
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										<span>Document Management Coordinator</span>
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										<span>Information Archivist</span>
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										<span>Office Administrator</span>
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										<span>Sales and Marketing Coordinator</span>
									</li>
						</ul>
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			<h2> <b>Requirements</b></h2>		</div>
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							<li>
											<span>
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										<span>Basic computer literacy.</span>
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											<span>
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										<span>Access to a computer with internet connectivity.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Eagerness to enhance communication skills.</span>
									</li>
						</ul>
				</div>
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		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Section 01: Business Documents</strong></td>
				</tr>
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					<td>▶</td>
					<td>Business Documents</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 02: Document Production</strong></td>
				</tr>
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					<td>▶</td>
					<td>Document Production</td><td><span>🕐 00:12:00</span></td>
				</tr>
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					<td colspan="4"><strong>Section 03: Distribution Channels And Business Organisations</strong></td>
				</tr>
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					<td>▶</td>
					<td>Distribution Channels and Business Organisations</td><td><span>🕐 00:16:00</span></td>
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					<td colspan="4"><strong>Section 04: Storage And Retrieval Of Information</strong></td>
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					<td>▶</td>
					<td>Storage and Retrieval of Information</td><td><span>🕐 00:12:00</span></td>
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					<td colspan="4"><strong>Section 05: Store And Archive Email Messages Effectively</strong></td>
				</tr>
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					<td>▶</td>
					<td>Store and Archive Email Messages Effectively</td><td><span>🕐 00:11:00</span></td>
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					<td colspan="4"><strong>Section 06: Procedures For Communicating On The Telephone</strong></td>
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					<td>▶</td>
					<td>Procedures for Communicating on the Telephone</td><td><span>🕐 00:14:00</span></td>
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					<td colspan="4"><strong>Section 07: Procedures For Using Email</strong></td>
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					<td>▶</td>
					<td>Procedures for Using Email</td><td><span>🕐 00:13:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Unlock the power of Business Information and Effective Communication. Dive into modules illuminating documents, distribution, storage, and telephone/email prowess.

Business Information and Effective Communication

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					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Service Representative has been specially designed to help learners gain a good command of Customer Service Representative, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Customer Service Representative, you will gain both practical and theoretical understanding of Customer Service Representative that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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					<ul>
							<li>
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										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
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										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span>Access to course contents that are designed and prepared by industry professionals</span>
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										<span>Study at your convenient time and from wherever you want</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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											<span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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			<h2> <b>Requirements</b></h2>		</div>
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				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
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						</div>
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		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Customer Relationship Management (CRM)</strong></td>
				</tr>
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					<td>▶</td>
					<td>Introduction to Customer Relationship Management (CRM)</td><td><span>🕐 00:23:00</span></td>
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					<td colspan="4"><strong>Module 02: CRM Fundamentals</strong></td>
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					<td>▶</td>
					<td>CRM Fundamentals</td><td><span>🕐 00:23:00</span></td>
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					<td colspan="4"><strong>Module 03: CRM Strategies</strong></td>
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					<td>▶</td>
					<td>CRM Strategies</td><td><span>🕐 00:34:00</span></td>
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					<td colspan="4"><strong>Module 04: CRM Databases</strong></td>
				</tr>
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					<td>▶</td>
					<td>CRM Databases</td><td><span>🕐 00:22:00</span></td>
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					<td colspan="4"><strong>Module 05: Deepening Customer Relationship</strong></td>
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					<td>▶</td>
					<td>Deepening Customer Relationship</td><td><span>🕐 00:24:00</span></td>
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					<td colspan="4"><strong>Module 06: Handling Customer Complaints</strong></td>
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					<td>▶</td>
					<td>Handling Customer Complaints</td><td><span>🕐 00:21:00</span></td>
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					<td colspan="4"><strong>Module 07: Introduction to Customer Service</strong></td>
				</tr>
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					<td>▶</td>
					<td>Introduction to Customer Service</td><td><span>🕐 00:24:00</span></td>
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					<td colspan="4"><strong>Module 08: What's Different about Good Customer Service?</strong></td>
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					<td>▶</td>
					<td>What's Different about Good Customer Service?</td><td><span>🕐 00:13:00</span></td>
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					<td colspan="4"><strong>Module 09: Customer Service Communication Strategies</strong></td>
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					<td>▶</td>
					<td>Customer Service Communication Strategies</td><td><span>🕐 00:25:00</span></td>
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					<td colspan="4"><strong>Module 10: Building Rapport Over the Phone</strong></td>
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					<td>▶</td>
					<td>Building Rapport Over the Phone</td><td><span>🕐 00:25:00</span></td>
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					<td colspan="4"><strong>Module 11: Active Listening and Managing Tough Callers</strong></td>
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					<td>▶</td>
					<td>Active Listening and Managing Tough Callers</td><td><span>🕐 00:29:00</span></td>
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					<td colspan="4"><strong>Module 12: Problem Solving over the Phone</strong></td>
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					<td>▶</td>
					<td>Problem Solving over the Phone</td><td><span>🕐 01:05:00</span></td>
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				</tbody></table></div>

			</div>
		                        </div>

Customer Service Representative

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				<div>
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				</div>
				<div>
				<div>
					<div><p>The world of Animal Psychology is vast and ever-evolving, filled with insights that challenge our perceptions of our beloved pets. For those eager to dive into this domain, our Diploma in Animal Psychology serves as a gateway to a profound understanding of the animal mind.</p><p>At its core, Animal Psychology helps in discerning the motivations and behaviors of different animals. Our course emphasizes this by initiating learners into the intricate psychology of dog behaviour. Dogs have been human companions for millennia, and yet, there is so much more to discover. By tapping into principles, participants will get a clearer picture of why dogs behave the way they do, from their playful antics to their occasional bouts of anxiety.</p><p>Moving on, the course shifts its focus to the enigmatic world of cats. Despite their domestication, cats often exhibit behaviors that baffle even seasoned pet owners. However, through the lens of Animal Psychology, these behaviors start to make more sense, offering clarity on feline instincts and reactions. Lastly, the course delves into rabbit behavior. Often underestimated in their emotional depth, rabbits have a rich behavioral profile. Animal Psychology diploma provides the tools to understand the unique ways in which these gentle creatures interact with their environment. By the end of this journey, participants will have a holistic understanding and be equipped to interpret and predict the actions of various pets.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
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			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Grasp the fundamentals of animal psychology.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand dog, cat, and rabbit behavior intricacies.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Apply Behaviour Therapy principles.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Decode the underlying factors influencing pet actions.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Predict and modify pet behaviors using learned techniques.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
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			</div>
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						</div>
			</div>
		</div>
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			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Deepen your knowledge of animal psychology.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Incorporate Behaviour Therapy in understanding pets.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Differentiate yourself in the pet care industry.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Earn a certificate to boost your professional profile.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn techniques to better connect with pets.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Animal Behaviorist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Pet Trainer using Behaviour Therapy</span>
									</li>
								<li>
											<span>
													</span>
										<span>Animal Shelter Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Pet Care Specialist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Veterinary Behavior Consultant</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
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				<div>
				<div>
			<div>
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				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Passion for understanding animal behaviors.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Willingness to apply Behaviour Therapy concepts.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internet connection to access course materials.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>AP Promo Video</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>About the Course</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Animal Psychology</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Evolution of Pets</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exercise Lesson 1</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Psychology of Dog Behaviour</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Dealing with Dogs</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Behaviour in Dogs</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Psychology of Dogs</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Aggression in Dogs</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exercise Lesson 2</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Psychology of Cat Behaviour</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Dealing with Cats</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Behaviour in Cats</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Aggression and Cats</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Psychology of Cats</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exercise Lesson 3</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Psychology of Rabbit Behaviour</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>About Rabbits</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Behaviour of Rabbits</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exercise Lesson 4</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Final Test Preparation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank you and Good bye</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Animal Behaviour

Psychology Counselling

Dog Psychology

Pet Training

Dog Behaviour

Pets & Animal Care

Master the psychology behind animal behaviors. Our Diploma in Animal Psychology dives deep into the minds of dogs, cats, and rabbits. Start learning today!

Diploma in Animal Psychology

<section>
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		</div>
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				<div>
			
				</div>
				<div>
				<div>
					<div><p>Have you ever felt the pulse of the market? Felt its ebb and flow, its intricate weavings of demand and supply? Our 'Marketing &amp; CRM' course invites you to enter this vibrant arena, revealing the art and science behind each business decision. The opening module initiates you into the world of market segmentation, a pivotal tool that enables businesses to connect with their target audiences more effectively. Further, you'll understand the profound role marketing plays in augmenting the sale of products and services.</p><p>As you proceed, the course shifts its lens to the digital realm, a space that's redefining the way we understand and engage with marketing. While digital marketing offers a plethora of opportunities, it's equally crucial to recognise its inherent challenges. This Marketing &amp; CRM course equips you with the knowledge of both, giving you a balanced perspective. The advantages and disadvantages of digital marketing will be laid out, ensuring you're well-informed to make strategic decisions.</p><p>Lastly, the course culminates in a detailed Customer Relationship Management (CRM) exploration. In today's data-driven age, a brand's and its customers' relationship is more important than ever. Understand the essence of CRM, the technological tools that drive it, and the significance of digital technologies in maintaining pristine data. By the end, you'll appreciate the complexities of marketing and the value of nurturing and managing customer relationships in a digitised world.</p></div>
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				</div>
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			<div>
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				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Understand the principles and applications of market segmentation.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Recognise the pivotal impact of marketing strategies on sales.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain proficiency in the fundamentals of digital marketing.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Evaluate the benefits and drawbacks of digital marketing platforms.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop an in-depth understanding of customer relationship management.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
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			<div>
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				<div>
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			</div>
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			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Broaden your marketing knowledge spectrum.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Stay up-to-date with the latest in CRM systems.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Master techniques to elevate sales through effective marketing.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn the importance of data quality in the digital age.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Boost your credibility in the marketing industry.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Digital Marketing Strategist</span>
									</li>
								<li>
											<span>
													</span>
										<span>CRM Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>Data Quality Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Market Segmentation Specialist</span>
									</li>
								<li>
											<span>
													</span>
										<span>CRM System Developer</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>A basic understanding of marketing principles</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with an internet connection</span>
									</li>
								<li>
											<span>
													</span>
										<span>Enthusiasm to learn about the synergy of marketing and CRM</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Section 01: Market Segmentation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Market Segmentation</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 02: Role of Marketing in Enhancing the Sale of Products and Services</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Role of Marketing in Enhancing the Sale of Products and Services</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 03: Digital Marketing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Digital Marketing</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 04: Advantages and Disadvantages of Digital Marketing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Advantages and Disadvantages of Digital Marketing</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 05: Customer Relationship Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Relationship Management</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 06: CRM System and Digital Technologies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM System and Digital Technologies</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 07: Digital Technologies and Data Cleansing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Digital Technologies and Data Cleansing</td><td><span>🕐 00:16:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Step into the dynamic world of marketing and master the intricacies of customer relationship management with our enlightening course on 'Marketing & CRM.'

Marketing & CRM

St Albans

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Carbon Literacy Training has been developed in conjunction with the <a href="https://carbonliteracy.com/about-us/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Carbon Literacy Project</a> and funded by the Church of England Environment Programme. &nbsp;This bespoke training course has been designed especially for the Church of England to provide a strong grounding in carbon literacy to support clergy and key Eco champions in their work, as well as diocesan staff, and is a valuable professional development opportunity. The training course will equip each participant to understand the issues, present the need for action to people with differing awareness and views, and take practical steps to implement change individually and as local church communities.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This free online course consists of 8 hours of learning over 4 sessions (2 hours each) and some pre-course preparation including videos and practical exercises.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 1: Tuesday 17th September 5-7pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 2: Tuesday 24th September 5-7pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 3: Tuesday 1st October 5-7pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 4: Tuesday 8th October 5-7pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It starts with the basics and has plenty scope for learning and sharing for those with much more experience. The course is accredited by the Carbon Literacy Project and includes each participant making two carbon pledges at the end of the course to receive this accreditation</p>

This Carbon Literacy Training has been developed in conjunction with the Carbon Literacy Project and funded by the Church of England Environment Programme. This bespoke training course has been designed especially for the Church of England to provide a strong grounding in carbon literacy to support clergy and key Eco champions in their work, as well as diocesan staff, and is a valuable professional development opportunity. The training course will equip each participant to understand the issues, present the need for action to people with differing awareness and views, and take practical steps to implement change individually and as local church communities. 
This free online course consists of 8 hours of learning over 4 sessions (2 hours each) and some pre-course preparation including videos and practical exercises. 
Week 1: Tuesday 17th September 5-7pm
Week 2: Tuesday 24th September 5-7pm
Week 3: Tuesday 1st October 5-7pm
Week 4: Tuesday 8th October 5-7pm
It starts with the basics and has plenty scope for learning and sharing for those with much more experience. The course is accredited by the Carbon Literacy Project and includes each participant making two carbon pledges at the end of the course to receive this accreditation

The Diocese of St Albans

Smart Meter Training

Centre for Counselling & Psychotherapy Training (CCPT)

Trainers Course

ICDL (International Certification of Digital Literacy)

Carbon Literacy training (online)

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">5 Week Qi-Gong Course For The Earth Phase of Late Summer&nbsp;</h3><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">When:&nbsp;Tuesday Evenings 6pm (via Zoom) All classes are recorded so you can catch up in your own time</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Dates: August 27th, September 3rd, 10th (this class will be at 10am), 17th and 24th <br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Price:&nbsp;&pound;45 (concessions available please do get in touch)</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Suitable for everyone no matter your experience</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During this course we will use Qigong forms, meditations, and healing sounds, focusing on the Earth element and its relationship to our body. The Earth element relates to the organs of digestion, the stomach, pancreas and spleen, to our flesh and muscles, to our sense of taste, and to our healthy robust immune system. It guides us to feel grounded and connected to the world around us, letting go of our worries, so we can come into our calm and healthy balanced centre. Where we can access our own natural health and vitality and connect to the sweetness of life.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Qigong teaches us to come back to our bodies, to come back home, to a place of belonging that is inside all of us, a place of stillness in our the centre. &nbsp;Where we can better navigate life&rsquo;s uncertainties with greater balance, ease, and steadiness.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">What is included:&nbsp;</p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">Five live zoom classes&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Access to replays of all classes so you can catch up in your own time.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Learn a simple Qigong form for the Earth Element</li><li fr-original-style="" style="box-sizing: border-box;">Guided meditations</li><li fr-original-style="" style="box-sizing: border-box;">Explore the 6 Healing sounds for each organ of the body.</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to clear the meridian pathways for increased vitality.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Learn self-massage&nbsp;techniques for key&nbsp;acupuncture&nbsp;points to release stress and calm our busy minds.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Qigong means &ldquo;To Nourish Life&rdquo; and for me having a regular practice helps to bring me home to myself.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">What will i get out of this course?</p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">🍃 Reconnect with your body</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Relax your mind</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Improve mental clarity</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Improve circulation</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Enhanced breathing</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Stronger immune system&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Healthy hormone balance</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Less physical tension</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Reduced pain</li><li fr-original-style="" style="box-sizing: border-box;">🍃 More energy</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Less stress and anxiety</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Connect to self &ndash; Connect to life</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Come into harmony with your inner nature</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Expanded awareness of the mystery of the universe</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Everyone is welcome to join the course no matter your experience. Please get in touch if you have any questions.</strong></p>

5 Week Qi-Gong Course For The Earth Phase of Late Summer 
When: Tuesday Evenings 6pm (via Zoom) All classes are recorded so you can catch up in your own time
Dates: August 27th, September 3rd, 10th (this class will be at 10am), 17th and 24th 

Price: £50 (concessions available please do get in touch)
Suitable for everyone no matter your experience
During this course we will use Qigong forms, meditations, and healing sounds, focusing on the Earth element and its relationship to our body. The Earth element relates to the organs of digestion, the stomach, pancreas and spleen, to our flesh and muscles, to our sense of taste, and to our healthy robust immune system. It guides us to feel grounded and connected to the world around us, letting go of our worries, so we can come into our calm and healthy balanced centre. Where we can access our own natural health and vitality and connect to the sweetness of life.
Qigong teaches us to come back to our bodies, to come back home, to a place of belonging that is inside all of us, a place of stillness in our the centre. Where we can better navigate life’s uncertainties with greater balance, ease, and steadiness.
What is included: 
Five live zoom classes
Access to replays of all classes so you can catch up in your own time.
Learn a simple Qigong form for the Earth Element
Guided meditations
Explore the 6 Healing sounds for each organ of the body.
Learn how to clear the meridian pathways for increased vitality.
Learn self-massage techniques for key acupuncture points to release stress and calm our busy minds.
Qigong means “To Nourish Life” and for me having a regular practice helps to bring me home to myself.
What will i get out of this course?
🍃 Reconnect with your body
🍃 Relax your mind
🍃 Improve mental clarity
🍃 Improve circulation
🍃 Enhanced breathing
🍃 Stronger immune system
🍃 Healthy hormone balance
🍃 Less physical tension
🍃 Reduced pain
🍃 More energy
🍃 Less stress and anxiety
🍃 Connect to self – Connect to life
🍃 Come into harmony with your inner nature
🍃 Expanded awareness of the mystery of the universe
Everyone is welcome to join the course no matter your experience. Please get in touch if you have any questions.

Sunhouse

Health & Fitness

Tai Chi

Meditation

Wellness Coach

FIND YOUR CENTRE

Concession 

Super Concession 

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Booked or looking to book your GIC? Want to know what to expect? Join us for an online session where we go through what is expected of you on the course and your chance to ask questions.</p>

Booked or looking to book your GIC? Want to know what to expect? Join us for an online session where we go through what is expected of you on the course and your chance to ask questions.

Hunter Clinical Training

GIC Preparation Session

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Nicola Slee is a theologian, writer and spiritual director. Author of numerous books exploring feminist theology, liturgy and spirituality, and much more. Her academic posts are: Professorial Research Fellow at the Queen&#39;s Foundation, Professor of Feminist Practical Theology at the Vrije Universiteit Amsterdam &amp; Visiting Professor at the University of Chester.</p><br fr-original-style="" style="box-sizing: border-box;">

Nicola will help us to explore how our language and imagery for God plays out in prayer and spirituality, taking into account feminist and other critiques of dominant patriarchal and hierarchical God language and imagery. The evening will include input from Nicola, use of prayer and poetry, conversation in small groups and interaction with the speaker. 

Nicola Slee is a theologian, writer, poet and spiritual director. 
Nicola has wide-ranging experience of adult education and has a particular interest in feminist theology, practical theology and the role of poetry and the arts in Christian education and life. She has written numerous books and articles, exploring feminist theology, liturgy, spirituality, and much more.
She is Professorial Research Fellow at the Queen's Foundation for Ecumenical Theological Education, Birmingham; Professor of Feminist Practical Theology (the Queen’s chair) at The Vrije Universiteit Amsterdam, and Visiting Professor at the University of Chester.

The main input will be recorded and made available on request.
A reading list will be made available after the event. 

Spiritual Direction Forum UK

Spiritual Direction

‘Gender, prayer, language and imagery for God’  with Professor Nicola Slee

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you a stressed, exhausted SEN/EBSA parent or carer, running on empty, with no time to shout <em fr-original-style="" style="box-sizing: border-box;">"HELP!"&nbsp;</em>let alone step off the hamster wheel to rest, recharge and recuperate?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Parenting neurodivergent and/or school avoidant young people comes with a unique set of challenges and, if you&#39;re finding yourself lurching from managing meltdowns to fighting for support or feeling isolated and judged because people don&#39;t understand, it can be really hard and I GET IT!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After finding myself pretty much burnt out I discovered and implemented quick and simple self-help and relaxation tools that have helped strengthen my coping skills to navigate my family&#39;s journey, rebuild my resilience and rediscover&nbsp;my old self!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I was so blown away by how beneficial simple habits can be that it&#39;s my mission to help others do the same - and so I created&nbsp;The SHARE Project.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ethos of THE SHARE Project is that&nbsp;we need to put our own oxygen mask on first&nbsp;so that we can&nbsp;best support our kids&nbsp;and my aim is that the tools you will learn during our time together will become your oxygen mask, not only for use in case of emergency, but as a sustainable part of your ongoing&nbsp;self-care and wellbeing.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During each&nbsp;of four, weekly, live&nbsp;online workshops, delivered over Zoom, you will learn and practise a new tool to implement daily over the coming week (just a&nbsp;few minutes at a time, I promise)!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Then, during the following week&#39;s workshop we will review your progress, make any tweaks and learn and practise the next tool...&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There&#39;ll be no suggestions of long and luxurious spa days and fluffy robes because most of us don&#39;t have the time to do that very often and, frankly, the benefits disappear almost as soon as you&#39;ve driven home... My mission<em fr-original-style="" style="box-sizing: border-box;">&nbsp;</em>is to give you sustainable tools to use anytime and anywhere to help yourself cope better and feel happier, regardless of what&#39;s going on around you!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each group session gives you the opportunity to connect with other SEN parents or carers&nbsp;experiencing similar challenges.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What our clients say:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">"</span></em><span style="color: rgb(32, 33, 36); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">The Share project was a gentle, kind experience which showed understanding for parenting with additional challenges. &nbsp;The refocusing was extremely powerful and I felt nurtured by the sessions."</span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" id="isPasted" fr-original-style="" style="box-sizing: border-box;">"I gained different techniques to build resilience and overcome overwhelm."&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" fr-original-style="" style="box-sizing: border-box;"><span data-sheets-root="1" style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" id="isPasted" fr-original-style="" style="box-sizing: border-box;">"has helped me have a more positive outlook day to day, relaxation has helped with my sleep"</span></span><span data-sheets-root="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you have any questions, please ask and I will be happy to help :)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sue&nbsp;</p>

Discover Calm and Happiness with The SHARE Project: Your Path to Resilience! 🌟
Are you feeling exhausted, overwhelmed and stretched to your limit?  With meetings and meltdowns to manage, battles for support, the frustration of feeling isolated or misunderstood, not to mention the pressure of juggling your job too, it can It can feel like you’re running on empty; hard to find a moment to step off the hamster wheel and just breathe.
I’ve been there, and I get it!💛
After being on the brink of burnout myself, I stumbled upon simple, yet life-changing self-help and relaxation tools. These quick, effective techniques helped me rebuild my resilience, reclaim my sense of self and navigate challenges with renewed strength. The transformation was so profound that I knew I had to share it with others—and that’s how The SHARE Project was born.
What is The SHARE Project?
The SHARE Project is built on a simple principle: you need to put your own oxygen mask on first!  By nurturing yourself, you’re better equipped to support your children. Through our four-week, live online workshop series, delivered via Zoom, you’ll discover practical tools to bring more calm and happiness into your daily life.
Here’s what you can expect:
Weekly Workshops:  Each week, we’ll introduce and practice a new tool designed to fit seamlessly into your life (just a few minutes a day, I promise!). These are not your typical “luxury spa day” suggestions — because let’s face it, who has time for that?  Instead, you’ll learn sustainable, go-to strategies that you can use anytime, anywhere, to boost your wellbeing, even in the midst of chaos.  You will also receive a mid-week email of encouragement between workshops and printables to help record and track your progress.
Ongoing Support:  In each session, we’ll review your progress, fine-tune your approach, and introduce the next tool.  This isn’t just a one-off workshop; it’s a journey of growth and connection.
Community Connection: You’ll be part of a supportive group of fellow SEN parents and carers who understand the unique challenges you face.  Together, we’ll share experiences, uplift each other, and grow stronger.
What our clients say:
“The SHARE Project was a gentle, kind experience which showed understanding for parenting with additional challenges.  The refocusing was extremely powerful and I felt nurtured by the sessions.”
“It has helped me to have a more positive outlook day-to-day, and the relaxation has helped with my sleep.”	
“I looked forward to the sessions each week, they gave me time to focus on myself for a change.”
Ready to Feel More Calm and Happy?
If you’re ready to step off the hamster wheel and start reclaiming your joy, The SHARE Project is here for you. Let’s work together to help you feel more at peace, more resilient, and, most importantly, more you.
Got any questions? Send me a message and I’ll be happy to help! 😊
With love and support,  
Sue

AUsomeMums

Emotional Wellbeing

Emotional Resilience

Autism

Mental Resilience

Special Education Needs (SEN)

Self-help and relaxation skills and exercises for stressed, burned out SEN parents and carers

The SHARE Project - Self-Help & Relaxation Exercises for SEN/EBSA Parent Carers

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you work from home or are just wanting to move more, then look no further</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A pre-course registration form should be filled out prior to attending a class.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Form can be found here: <a href="https://forms.gle/CrDwjPxLk8xgo7eP9" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; text-decoration: inherit; cursor: pointer;">https://forms.gle/CrDwjPxLk8xgo7eP9</a></p>

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.
Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.
If you work from home or are just wanting to move more, then look no further
A pre-course registration form should be filled out prior to attending a class.
Form can be found here: https://forms.gle/CrDwjPxLk8xgo7eP9

For A Better You - Pilates & Pelvic Floor Health 

Pilates

Pelvic Floor

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.

If you work from home or are just wanted to improve yourself then look no further

One to one sessions can be catered to your fitness needs and/or goals

Pilates - One to One - ONLINE

<p data-key="34" id="isPasted" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our STGO Awareness Training</strong></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;</span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STGO Regulations and Compliance:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Escort Vehicles and Their Role:</strong></span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe Loading Practices:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Planning and Risk Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency Response and Incident Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification and Assessment:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.<span data-key="37" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course delivered Online</span></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course cost includes VAT and CPC upload fee.&nbsp;</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

<div id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course provides you with all the information you need to make well-informed choices when implementing data governance.</strong></p>
</div>
<div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;">This course will be delivered using a mixture of pre-recorded modules, live Zoom calls and online collaborative tools.</em></p>

<h1 fr-original-style="" style="box-sizing: border-box;">A practical approach to Data Governance</h1>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">One of the biggest challenges with Data Governance is knowing where to even start.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">There&rsquo;s lots of advice available online and in books, but how do you take this huge quantity of sometimes conflicting theory and turn it into something practical? You might have tried sharing some of this theory with your senior stakeholders but you are struggling to articulate what it means to them.</p>

<blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">Learn exactly what Data Governance is and how to implement it successfully.</blockquote>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This training consists of two days and you are welcome to join either, or both days. The first day is my Getting Started in Data Governance course, which simplifies the concepts you need to understand to design and implement a Data Governance Framework. You can download the&nbsp;<a href="https://static1.squarespace.com/static/52ed2570e4b02079a82e6ff3/t/5c541117652dea8be05fe858/1549013274228/GSIDG+Curriculum.pdf" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);">full course curriculum here</a>.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The second day is a Data Governance Clinic. This is a workshop format where attendees get the opportunity to share the challenges they are experiencing with their Data Governance initiatives, get pragmatic solutions, share knowledge, insight and network with others in a similar situation.</p>

<h2 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">Who this training is for:</h2>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The course is ideal for Data Governance Managers and their teams who:</p>

<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
<li fr-original-style="" style="box-sizing: border-box;">wonder how to get their Data Governance initiative started,</li>
<li fr-original-style="" style="box-sizing: border-box;">want to validate what they have done so far, or</li>
<li fr-original-style="" style="box-sizing: border-box;">are experiencing challenges with their Data Governance initiative.</li>
</ul>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
<br fr-original-style="" style="box-sizing: border-box;">
</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">If you have any questions about the course and whether it is right for you, please book a call with me by&nbsp;<a href="https://thedatagovernancecoachcallbooking.as.me/?appointmentType=11717699" rel="nofollow noopener noreferrer" style="color: var(--eds-control--active,#304fc9); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control--active,#304fc9);">clicking here.</a></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><a href="https://www.youtube.com/watch?v=Far9s2g0dUU" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://www.youtube.com/watch?v=Far9s2g0dUU</a></p></div>

This course provides you with all the information you need to make well-informed choices when implementing data governance.
About this event
This course will be delivered using a mixture of pre-recorded modules, live Zoom calls and online collaborative tools.
A practical approach to Data Governance
One of the biggest challenges with Data Governance is knowing where to even start.
There’s lots of advice available online and in books, but how do you take this huge quantity of sometimes conflicting theory and turn it into something practical? You might have tried sharing some of this theory with your senior stakeholders but you are struggling to articulate what it means to them.
Learn exactly what Data Governance is and how to implement it successfully.
This training consists of two days and you are welcome to join either, or both days. The first day is my Getting Started in Data Governance course, which simplifies the concepts you need to understand to design and implement a Data Governance Framework. You can download the full course curriculum here.
The second day is a Data Governance Clinic. This is a workshop format where attendees get the opportunity to share the challenges they are experiencing with their Data Governance initiatives, get pragmatic solutions, share knowledge, insight and network with others in a similar situation.
Who this training is for:
The course is ideal for Data Governance Managers and their teams who:
wonder how to get their Data Governance initiative started,
want to validate what they have done so far, or
are experiencing challenges with their Data Governance initiative.




If you have any questions about the course and whether it is right for you, please book a call with me by clicking here.
https://www.youtube.com/watch?v=Far9s2g0dUU

The Data Governance Coach 

Data Management

Professional Development

A practical approach to Data Governance, giving you the information you need to design and implement successfully a Data Governance Framework that is right for your organisation.


Live Online Data Governance Training and Clinic

Standard price ticket for attendance on the first day only.

1st day Training Course Only

Standard price ticket for attendance on the 2nd day DG Clinic only.

2nd DG Clinic Only

Standard price ticket for attendance on both the training and DG Clinic days.

Attendance on Both Days

Bristol

Exeter

London

Newcastle

Manchester

Liverpool

Birmingham

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


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