60273 Courses

DEVOPS TRAINING COURSE DESCRIPTION This course is an introduction to DevOps. The course emphasizes communication, collaboration , integration, and automation to improve the workflow between developers and IT operations professionals. Improved workflows lead to more opportunities to design software and services in a more agile fashion. This course is a basis for discovering the most important DevOps concepts and to understand the principles and methods behind this. The course will leave you with the inspiration to be the advocate of change. WHAT WILL YOU LEARN * Explain DevOps principles. * Describe the relationship between Agile , Lean and IT Service Management ( ITSM). * Describe methods for automation and technology factors. * Describe considerations when changing. * Describe challenges, risks and critical success factors. DEVOPS TRAINING COURSE DETAILS * Who will benefit: IT development, IT operations and IT service management. * Prerequisites: Introduction to data communications & networking. * Duration 2 days DEVOPS TRAINING COURSE CONTENTS * Why DevOps? Introduction DevOps Goals DevOps Added value of DevOps Proven Results DevOps for businesses DevOps principles (The Three Ways) * DevOps and other frameworks DevOps and Agile DevOps and Lean DevOps and IT Service Management * DevOps culture Characteristics of a DevOps culture Organizational Considerations DevOps DevOps stakeholders DevOps roles DevOps teams DevOps organizational structures * DevOps methods Continuous Integration Continuous delivery Continuous deployment Value stream mapping Kanban Theory of Constraints Improvement Kata Deming's quality circle ITSM processes DevOps and Automation * Methods for DevOps automation Longevity and tools categories DevOps applications Transitioning to a DevOps culture. * Implementation Challenges, risks and critical success factors Measuring DevOps successes

INTRODUCTION TO VIRTUALIZATION COURSE DESCRIPTION A comprehensive tour of virtualization. The course concentrates on the actual technologies involved as opposed to any one vendor solution. WHAT WILL YOU LEARN * Explain the concepts of virtualization. * Partition servers. * Create Virtual Machines. INTRODUCTION TO VIRTUALIZATION COURSE DETAILS * Who will benefit: Anyone looking for an introduction to Virtualization. * Prerequisites: None. * Duration 2 days INTRODUCTION TO VIRTUALIZATION COURSE CONTENTS * Virtualization Concepts What is Virtualisation? What are virtual machines (VMs)? Virtualisation Landscape. Network Virtualisation. Suitability for Organisations. Advantages of deploying Virtualisation. Downsides of deploying Virtualisation. Overview of Virtualisation products. * Hypervisors What is a hypervisor? Difference between type 1 and 2 hypervisors. Available hypervisors. Hypervisors and device drivers. Hands on: Installing Oracle VirtualBox on Windows. Creating/Importing/Configuring VMs. * Virtualization Hosts Hardware and resource requirements. Installation of the hypervisor. Hands on: Installing Hyper-V role into Windows Server. Creating/Importing/Configuring VMs. * Virtual Machines Creating virtual machines. Resource requirements. Settings. Installation of the guest OS. Additional tools/ extensions for hypervisor integration. VM files and their uses. Virtual hard disk and their formats. Hardware pass through. Hands on: Connecting to VMWare ESXi via WebGUI and using ESXi to create/import/configure VMs. * VM Snapshots/Checkpoints What is a snapshot? How to use them and how they impact performance? Creating/deleting/merging of snapshots. Hands on: Using ESXi to create/manage snapshots. * Command Line use on the Hypervisor Interacting with the hypervisor through the command line. Simple commands to configure the hypervisor and VMs. Simple scripts. Hands on: Connecting to VMWare ESXi via PowerCLI to manipulate VMs and snaphshots. * Virtualization Storage Different types of storage: local vs remote. Local and remote storage technologies. Configuring storage. Hands on: Using ESXi to deploy VMs on remote NFS storage. * Virtual Networking How is networking done in virtualization environments. What is a virtual switch and vNIC and what are their performance characteristics? NIC teaming and trunking in the virtual world. Port groups and isolation. Physical NICs and their use in virtual switches. Hands on: Using ESXi to create and configure vswitches and networking. * Templates and clones What is a template? What is a clone? When to use templates and clones to optimize VM deployment. * Migrating/Importing VMs What is migration? Migrating compute and storage. Importing VMs from files or physical machines. Hands on: Using VMWare vCenter Server to clone/ template/migrate VMs, tag resources, create local user accounts and assign permissions. * VMs and Backups Taking backups of your VMs. Restoring your VMs from backups. * Virtualization and Licensing Different licensing models and costs. * Containerization Concepts What is a container and how is it different from a virtual machine. When to use containers. Docker and Kubernetes

SIP SECURITY TRAINING COURSE DESCRIPTION A hands-on course covering SIP security. It is assumed that delegates already know SIP as this course focuses purely on the security issues in SIP IP telephony networks. Hands-on practicals follow each major theory session and include use of various SIP security tools such as vomit, sipp, sipsak and sivus amongst others. WHAT WILL YOU LEARN * Secure SIP networks * Use various SIP security tools SIP SECURITY TRAINING COURSE DETAILS * Who will benefit: Technical staff working with SIP. Technical security staff. * Prerequisites: SIP for engineers * Duration 2 days SIP SECURITY TRAINING COURSE CONTENTS * SIP review SIP infrastructure and entities, example SIP session. Hands on Simple SIP network with and without authentication. * SIP security attacks DOS attacks, infrastructure attacks, eavesdropping, spoofing, replay, message integrity. Hands on Basic SIP packet capture, infrastructure attacks. * SIP tools SIP packet creation: Sivus, SIPsak, PROTOS, SFTF, SIP bomber, SIPp, Seagull, Nastysip. SIP packet generators: SIPNess, NetDude. Monitoring: Wireshark, Cain & Abel, Vomit, Oreka, VoiPong. Scripts and tools: SIP-Fun, Skora.net, kphone-ddos, sip-scan, sip-kill, sip-redirectrtp. Health of different tools. Hands on Generating SIP packets, rebuilding conversations from captured packets, password cracking. * VPNs and SIP IPSec, AH, ESP, transport mode, tunnel mode, Pre Shared Keys, Public keys. Hands on SIP calls over IPSec. * Secure SIP signaling SIP relationship with HTTP, Deprecated HTTP 1.0 basic authentication, HTTP 1.1 Digest authentication, S/MIME, SIPS, SIPS URI, TLS, DTLS, PKI infrastructures. Hands on SIP with TLS. * Secure media streams SRTP, features, packet format, default encryption, default authentication, key distribution. S/MIME, MIKEY, SDP security descriptions. SIP security agreements. Hands on Analysing SRTP packets. * Firewalls NAT traversal. Impact of firewall on infrastructure attacks. TLS and firewalls. SIP specific firewalls. Hands on SIP calls through a firewall.

TOTAL SIPP COURSE DESCRIPTION SIPp is a robust performance testing tool designed for evaluating the SIP protocol. This comprehensive course takes you on a journey from the initial installation of SIPp to mastering fundamental scenarios, exploring diverse architectures, delving into statistics analysis, and crafting XML scenario files. WHAT WILL YOU LEARN * Monitor SIP traffic with SIPp. * Use SIPp for performance testing. * Use the standard SIPp scenarios. * Create custom scenarios in XML for SIPp. TOTAL SIPP COURSE DETAILS * Who will benefit: Those working with SIP. * Prerequisites: Definitive SIP for engineers * Duration 2 days TOTAL SIPP COURSE CONTENTS * Introduction What is SIPp? SIP review: UAC, UAS, INVITE, BYE. Sample SIP call flows. Hands on Wireshark, SIP call flow. * Installing SIPp Getting SIPp, installing SIPp. * Using SIPp Running sipp. sipp with uas scenario, sipp with uac scenario. The integrated scenarios. Online help. Hands on uac, uas. * Controlling SIPp Hot keys, commands, UDP socket. Running SIPp in the background. Traffic control. SIPp performance testing. Hands on Changing call rates, remote control, pausing traffic. * Monitoring SIP traffic Scenario screen, statistics. Response times, counters. Hands on Monitoring SIP traffic. * More integrated scenarios SIPp and media and RTP. 3PCC. 3PCC extended. Transport modes: UDP, TCP, TLS, SCTP, IPv6 mono and multi socket. Hands on Third Party Call Control. * XML What is XML? Content, markup, elements, attributes. Start tags, end tags. Hands on Displaying embedded scenarios, looking at the XML files of the integrated scenarios. * Creating your own XML scenarios scenario, message commands, send, recv, nop, pause, sendCmd, recvCmd, common sipp scenario attributes, command specific sipp scenario attributes. XML DTD, jEdit. Hands on uac and uas scenario XML files. * Recv actions Log and warning, exec, variables, variable types, variable scope. External variables. Hands on RTP streaming, Change a calls network destination, injection files. * Regular expressions What is an RE. POSIX 1003.2. Re injection. Validation. Hands on regex example.

NETGEAR SWITCHES TRAINING COURSE DESCRIPTION A hands on course covering the product specifics of Netgear switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. WHAT WILL YOU LEARN * Install Netgear switches. * Use the command line interface and the web based interface to manage Netgear switches. * Configure and troubleshoot Netgear switches. * Perform software upgrades. NETGEAR SWITCHES TRAINING COURSE DETAILS * Who will benefit: Anyone working with Netgear switches. Particularly aimed at engineers and technicians supporting Netgear switches. * Prerequisites: None. * Duration 2 days NETGEAR SWITCHES TRAINING COURSE CONTENT * Introduction How Ethernet works with hubs, How Ethernet works with switches. Installing Netgear switches. Hands on Building a network with a hub, building a network with a Netgear switch. * Basic troubleshooting The Netgear switch range, LEDs, cabling issues, factory resets, default settings. Hands on Building a network with multiple Netgear switches. * Configuration methods Managed vs. unmanaged switches, Console port access, telnet, web based access, SNMP, saving configurations, NVRAM, switch stacks, stacking ports. Hands on Accessing the switch using the console, IP address configuration, telnet. * Console interface Password protection, the menus, menu options. Hands on Setting a password, displaying the switch configuration. * Web based interface Getting started, basic format. Hands on Configuring the switch using the web interface. * Port configuration Common port configuration tasks, port trunking. Hands on Configuring ports. * STP configuration What is STP? Configuring STP. Hands on Enabling and disabling STP, configuring STP * VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Hands on Setting up VLANS, setting up 802.1Q, Inter VLAN traffic. * Housekeeping TFTP, upgrades Hands on Boot from net. * SNMP SNMP configuration, NMS's. Hands on Using SNMP to manage a Netgear switch, putting it all together: troubleshooting.

LAYER 3 SWITCHING TRAINING COURSE DESCRIPTION A hands on switching course for those already familiar with the basics of Ethernet switching. The course focuses on L3 switching along with the QoS and security features that layer 3 switches can add to the network. WHAT WILL YOU LEARN * Explain how layer 3 switches work. * Troubleshoot layer 3 switching. * Implement QoS on switches. * Secure networks with L3 switches. LAYER 3 SWITCHING TRAINING COURSE DETAILS * Who will benefit: Technical staff working with Ethernet switches. * Prerequisites: Definitive Ethernet switching for engineers * Duration 2 days LAYER 3 SWITCHING TRAINING COURSE CONTENTS * Switches Switch review, VLANs, inter VLAN routing. Hands on VLANs and tagging, separating networks with routers. * VLANs and IP addressing IP addresses, subnet masks, default gateways. Hands on L3 switches and VLANs * What are layer 3 switches Routers in switches, configuring a switch to route, switch ports, router ports, when to switch, when to route. What is the difference between a router and a L3 switch? Hands on Analysing packet flows through a L3 switch. * L3 switches and static routes Why use static routes? Default routes. Hands on Configuring static routes. * L3 switches and routing protocols RIP, OSPF. Hands on RIP, OSPF. * First hop redundancy Default gateways, VRRP/HSRP/GBLP. Load sharing, critical IP addresses. Interaction between STP and L3 redundancy Hands on VRRP. * Multicasting and L3 switches IGMP, IGMP snooping, multicasts and routers, PIM. Hands on Multicasts between VLANs. * IPv6 IPv6 and L2 switches, IPv6 and L3 switches. Hands on Adding IPv6 into the network. * QoS DSCP, 802.1Q, 802.1p, mapping, classification, policy, Ingress queues, Egress queues. Dropping frames, limiting bandwidth. Hands on Voice through switches. * Security Layer 2 security, filtering at layer 3. Hands on Controlling inter VLAN traffic.

SERVER LOAD BALANCING COURSE DESCRIPTION This two-day Server Load Balancing course introduces the concepts of SLB from the reasons to implement, through the basics and then onto details studies of load distribution, health checks, layer 7 switching and Global SLB. WHAT WILL YOU LEARN * Explain packet paths when implementing SLB. * Recognise the impact of different topologies. * Evaluate SLB load distribution methods. * Describe how load balancers can improve security. * Explain how GSLB works. SERVER LOAD BALANCING COURSE DETAILS * Who will benefit: Anyone working with SLB. * Prerequisites: None. * Duration 2 days SERVER LOAD BALANCING COURSE CONTENTS * Introduction Concept, reasons, benefits, alternatives. Other features: Security, Caching. * SLB concepts Architectures, Virtual servers, real servers, Virtual IP address, health checks. DNS load balancing. Packet walk using SLB. * Load balancing 6 modes of bonding and load balancing without SLB. ISP load balancing. Health. Distribution policies: Round Robin, least connections, weighted distributions, response time, other variations. Persistent versus concurrent. * Layer 4 switching L2 SLB, L3 SLB, single arm SLB, DSR, more packet walking, TCP versus UDP, Port numbers. * Layer 7 switching Persistence. Cookie switching, Cookie hashing, Cookie insertion, URL switching, URL Hashing, SSL. * Health checks Layer 3: ARP, ping. Layer 4: SYN, UDP. Layer 7: HTTP GET, Status codes, HTTP keepalives, content verification, SSL. Other application keepalives. What to do after failure and recovery. * Security DOS attack protection, SYN attack protection, Rate limiting: connections, transactions. SSL offload. * Redundancy Hot standby, Active standby, Active active. Stateful, stateless. VRRP, STP. * GSLB Anycasting. DNS, TTL, DNS load balancing, problems with DNS load balancing,. HTTP redirect, health, thresholds, round trip times, location.

ADVANCED ETHERNET SWITCHING TRAINING COURSE DESCRIPTION An advanced hands on switching course for those already familiar with the basics such as STP and VLANs. The course starts with advanced diagnostics and network monitoring moving onto switch protocols. A large part of the second day is spent implementing QoS and security such as 802.1x. WHAT WILL YOU LEARN * Troubleshoot switching. * Explain how a number of switch protocols work, including: UDLD LLDP LACP DTP VTP/MVRP * Design redundancy into switched networks. * Implement QoS on switches. * Harden switches. ADVANCED ETHERNET SWITCHING TRAINING COURSE DETAILS * Who will benefit: Technical staff working with Ethernet switches. * Prerequisites: None * Duration 2 days ADVANCED ETHERNET SWITCHING TRAINING COURSE CONTENTS * Switches Switch review, troubleshooting, diagnostics, L2 traceroute, UDLD, message logging, Wireshark, port mirroring, Hands on: Troubleshooting. * Network management SNMP, SNMPv3, RMON, Netflow, Sflow. System logging. Hands on: Managing switches with SNMP. Syslogd. * Switches and automatic configuration Auto-MDIX, LLDP, CDP, Link aggregation, LACP, Link state tracking, VLANS and tags, DTP. Hands on: Discovery, dynamic configuration. * RSTP 802.1w, new port roles and states, new BPDUs, rapid convergence, topology changes, compatibility issues. L3 redundancy, VRRP, GLBP. Design issues. Hands on: RSTP, VRRP. * VLANS: Registration protocols Why VTP? VTP modes, how VTP works, VTP pruning. GVRP, MVRP. Hands on: Dynamic VLANs * STP variations and alternatives 802.1s (multiple spanning tree), regions, rings, L2MP, TRILL. Hands on: 802.1s * Multicasting What is multicasting, Static configuration, IGMP snooping, CGMP, MVR. IPv6 MLD snooping. Hands on: Multicast through switches * QoS Storm control, DSCP, 802.1Q, 802.1p, mapping, classification, policy, Ingress queues, Egress queues. Dropping frames, limiting bandwidth. Hands on: Voice through switches. * More VLANS Native VLANs, Voice VLANs * Security Static MAC addresses, AAA, RADIUS, Port based authentication, 802.1x, Guest VLANs, L2 attacks, SSH, HTTPS. Hands on: Hardening switches. * Miscellaneous NTP, managing the MAC address table, managing system resources, SDN

TOTAL STP TRAINING COURSE DESCRIPTION The Spanning Tree Protocol (STP) dates from 1985. This course explores in depth how the protocol works and the implications this has on network performance. We also study STP variants including 802.1w (RSTP) and 802.1s (MSTP). WHAT WILL YOU LEARN * Explain how STP works. * Explain how RSTP works. * Explain how MSTP works. * Troubleshoot STP and variants. TOTAL STP TRAINING COURSE DETAILS * Who will benefit: Technical network staff. * Prerequisites: Definitive Ethernet switching for engineers * Duration 1 day TOTAL STP TRAINING COURSE CONTENTS * STP What is 802.1D, what is STP, resilience, broadcast storms, forwarding and blocking, single path. Hands on Impact of broadcast storms, enabling disabling STP. * Operation STP frames, BPDUs, root bridge election, blocked ports, root ports, designated ports. STP path costs. Hands on Analysing STP, troubleshooting implications. * Topology changes Hello timer, Forward delay timer, max age timer, Topology Change Notification (TCN) BPDU. Hands on STP convergence. * STP enhancements and tuning Bridge ID, Bridge priority, port priority, 30 second delay, Edge ports, PortFast, root guard, loop guard, BPDU guard. Hands on Root bridge positioning, improving STP convergence. * RSTP 802.1w, Improvements, convergence times. RSTP bridge port roles, RSTP switch port states. Edge ports, link ports. Hands on RSTP configuration and convergence. * VLANs and STP Access/untagged ports, trunk/tagged ports, PVST, PVST+, RPVST, MISTP, MSTP and 802.1s. MSTP BPDUs. Instances, Load balancing, impact on CPU. Hands on MSTP load balancing. * Interoperability Regions, Virtual bridges, domains. Hands on STP, RSTP and MSTP interoperation.

COPPER CABLING SYSTEMS TRAINING COURSE DESCRIPTION A hands on training course covering installation, termination and testing of copper cables in an internal environment. The course covers all copper cabling but hands on sessions focus on unshielded Twisted Pair. WHAT WILL YOU LEARN * Recognise different copper cables and when to use them. * Install and terminate UTP cables. * Test and certify UTP cables. COPPER CABLING SYSTEMS TRAINING COURSE DETAILS * Who will benefit: Professional cable installers. * Prerequisites: None * Duration 2 days COPPER CABLING SYSTEMS TRAINING COURSE CONTENTS * Communications principles Use of cables in data networks, Use of cables in telephone networks, conductors and insulators, current, resistance, voltage and Ohms law. * Copper cabling per cabling Coaxial versus twisted pair. UTP and STP. Cat 5, 5e, 6 and 7. Straight through, cross over, others. Hands on: Building a simple network. * Cable termination Cable termination Preparing cables for termination, termination techniques, termination tools. Wiring standards, colour codes. Hands on: Making your own cables and using them in the simple network. * Cable architectures Structure cabling system components, topologies, horizontal wiring, vertical wiring, telecomms rooms, server rooms. Hubs, switches and routers implications. Trunking. Cabling documentation, symbols and abbreviations. Hands on: punch blocks, testing continuity. * Cable installation Site surveys: pathways and spaces, support structures, distance limitations. Recommended installation practices, laying and setup, retrofits. Health and safety factors, fire and building codes. Hands on: Performing a site survey, installing cable with floor boxes. * Testing Basic testing, volt meters, tone set, Cat 5 testers, Cat 5e testers, Cat 6 testers. Certifying performance, Cat 5, 5e and 6 performance parameters. External factors. Common faults. Hands on: Testing an installation, troubleshooting faults. * Other aspects Telephony cables, shielded cables. Hands on: installing telephone cable, testing continuity.