- Professional Development
- Medicine & Nursing
- Arts & Crafts
- Health & Wellbeing
- Personal Development
2503 Courses in Coventry
All you need to know about effective complaints handling
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
Successfully manage customer expectations during each stage of the customer journey
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
How to generate long-standing customer loyalty when dealing with clients?
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
Managing Conflict
By Mpi Learning - Professional Learning And Development Provider
The ability to effectively manage conflict is a core competency in the 21st-century workplace.
Influencing Skills
By Mpi Learning - Professional Learning And Development Provider
One of the keys to success today is our ability to effectively influence others.
The Fundamentals of Team Building
By Mpi Learning - Professional Learning And Development Provider
Organisations are essentially about people working together and yet so often they fail to capitalise upon the full potential of this.
Managing Change
By Mpi Learning - Professional Learning And Development Provider
Managers at all levels have to be able to introduce, lead and manage change to ensure the organisational objectives of change are met.
Managing Remote Teams
By Mpi Learning - Professional Learning And Development Provider
Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.
Commercial Awareness - Tools and Analysis
By Mpi Learning - Professional Learning And Development Provider
In today's fast-changing competitive environment, people in all roles need to have more commercial awareness and responsibility.
Achieving Outputs in a Complex World
By Mpi Learning - Professional Learning And Development Provider
Leadership is about 'getting stuff done'. This course concentrates on just that. In a complicated world, it helps leaders to ensure that the right stuff gets done at the right time and in the right way.
