Description

Remote Management

Managing remote or home workers takes more effort. This session is an opportunity to explore what makes it so different. It gives you the tools and techniques to do it more effectively.

You will identify what you need to do differently to successfully manage and create an environment of trust, confidence and regularity of dialogue for remote and home workers. You will discover ways to engage your team through different forms of communication, building trust, and setting clear expectations. You will leave the session with practical tools and techniques that will enable you to be more confident in your role as a manager of remote or home workers, and at the same time make their roles more productive, positive and rewarding.

Learning objectives

Find out more about why remote management is so very different

Learn how to create the right environment

Identify ways of using different communication tools to engage your people

Understand the importance of the trust equation

Work on ways of supporting people to deliver

What's so different about remote management?

Why we do it - the business case, not just the public health argument

Static v remote teams

The challenge of distance and time

Creating the right environment

Manager / worker or team / worker?

The 3Cs of virtual management: Collaboration, Communication, Co-ordination

The trust equation

Credibility

Reliability

Intimacy

Self-orientation

Communication methods

Technology options

Why, when, what

The Media Richness model

Supporting people to deliver

Case study scenario

Actions and next steps

Review

Personal action planning

Next steps

Course Images

Remote Management

By Maximum Performance

Booking options

Highlights

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