Description

This virtual session focuses on how to manage disciplinary issues effectively.

The emphasis is on the use of a structured approach, with problems identified early and managed positively and proactively. The session builds knowledge and confidence in handling these issues objectively, fairly and appropriately in line with internal policies / procedures, best practice and legal requirements.

This virtual session can be complemented by separate sessions on 'Workplace investigations', 'Managing capability' and 'Managing grievances'.

UNDERSTAND THE BENEFITS OF MANAGING CONDUCT PROACTIVELY

BE ABLE TO MANAGE CONDUCT INFORMALLY WHERE APPROPRIATE

UNDERSTAND HOW TO TAKE FORMAL DISCIPLINARY ACTION IN LINE WITH POLICIES AND PROCEDURES

BE CLEAR ON THE MANAGER'S ROLE AND RESPONSIBILITY AT EACH STAGE

APPRECIATE THE EMPLOYMENT LAW ISSUES INVOLVED

1. Welcome, agenda, overview

Objectives and agenda

2. Identifying conduct issues

Performance issues - conduct v capability

Setting clear standards and the need for evidence

Getting to root cause

Closing the gap

3. Managing conduct

Purpose and benefits of taking action

Rules and procedures

4. Informal action

Taking effective informal action

10 key steps

5. Formal disciplinary action

Ordinary and gross misconduct

Investigations into allegations of misconduct

Formal hearings - procedure and outcomes

Roles and responsibilities

Right of appeal

6. Employment law

Unfair dismissal - the test of reasonableness

Discrimination law

7. Scenarios

Taking appropriate action

Challenging situations

8. Action plans and next steps

Course Images

Managing Conduct

By Maximum Performance

Booking options

Highlights

Description

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