Description

Management Essentials - Open Event

** Book today to take advantage of our early bird price - £199 instead of £299 **

A unique one-day workshop

09:30 - 16:30 (lunch included)

The most common reason for leaving a job is dissatisfaction with one's manager.

Being an effective, supportive and clear manager is crucial for ensuring staff retention, team motivation and happiness, and business success. Learn all this and more over the course of a day with expert trainer Scott Rumsey.

This practical workshop explores ideal manager behaviours, helping you get the most out of your team by giving clear direction, coaching, cheerleading and delegating effectively. This is an opportunity to explore management dilemmas and hone your managerial abilities - and to ensure that you're not the manager everyone wants to get away from!

Learning objectives

Understand the difference between management and leadership

Recognise the importance of acting as a manager rather than one of the team

Know how to manage performance effectively, on a daily basis

Know how to give effective feedback that motivates people to improve

Be able to create SMART objectives and communicate expectations clearly to your team

Understand your management style and know how to flex your approach

Know when and how to delegate effectively

Boost your confidence in handling tricky management situations

Workshop outline

1 Understanding management

When have you been really happy at work? Or really unhappy? What difference did your manager make?

Why we all need - and need to be - great managers

Benefits of great management to the individual, the manager, the organisation

6 leadership styles

2 Adapting your actions to meet individual needs

Stages of competence

The skill / will model

3 Giving direction

How to effectively give clear direction to people

The value of a clear vision to keep a team on track and create clear direction

4 The performance management cycle

The importance of managing performance daily

Why communicating expectations and standards upfront is essential

5 Giving feedback

The BIF-S (Behaviour, Impact, Future, Share) model for giving feedback

Positive feedback

Developmental feedback

6 Setting and communicating expectations

Why successful managers set and communicate SMART objectives

Why clearly communicating what is required of people helps avoid problems later

7 Supporting and coaching

The key coaching skills

When to coach - and when not to

8 Encouraging and cheerleading

How to encourage and cheerlead people who are competent but still cautious and lacking confidence in their ability

How to help people overcome self-doubt and feel they can do what is required

9 Delegating

The benefits of delegation - for both parties

4 stages of delegation

Checks and controls

10 Management dilemmas

Applying different management techniques in a range of different scenarios

11 Actions and next steps

Review

Personal action planning

Next steps

Course Images

Management Essentials Open Course

By Maximum Performance

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