Description

This virtual session focuses on how to recognise and manage harassment and bullying in the workplace. It will increase participants' confidence in managing behaviour proactively, informally as well as formally. It also encourages a preventative approach whereby expectations are clearly defined, roles and responsibilities are understood, and appropriate action taken to support a working environment where everyone is treated with dignity and respect at work. The session can be tailored for an audience of employees or a mixed audience of managers and employees.

This virtual session is complemented by separate sessions on 'Diversity and inclusion' and 'Breaking bias'.

UNDERSTAND WHAT IS MEANT BY HARASSMENT AND BULLYING

KNOW THE POTENTIAL IMPACT OF HARASSMENT AND BULLYING ON INDIVIDUALS, TEAMS AND ORGANISATIONS

UNDERSTAND THE LEGAL RISK IN RELATION TO HARASSMENT AND DISCRIMINATION

BE ABLE TO MANAGE UNACCEPTABLE BEHAVIOUR INFORMALLY AND FORMALLY

ADOPT A POSITIVE AND PREVENTATIVE APPROACH

1. Welcome, agenda, overview

Objectives and agenda

2. The context

The extent of harassment and bullying at work

A potential challenge for ALL organisations

3. Unacceptable behaviour

Definitions of harassment and bullying

Examples of behaviour that can constitute bullying and harassment

Effects of harassment and bullying at work

4. Risks to the organisation

The law in relation to harassment and bullying

Other risks to the organisation

Minimising risk

5. Organisational perspective

What it means to your organisation

Policies and procedures

Roles and responsibilities

6. Recognising harassment and bullying

Scenarios - harassment or bullying?

The problem with banter

The litmus test

7. Taking action

Informal and formal action

Putting it in practice: Scenarios

Knowing the steps to take and support available

8. A preventative approach

Being a role model

Setting clear standards

9. Action plans and next steps

Participants reflect on how they will transfer this learning into the workplace and further development as appropriate

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Harassment and Bullying

By Maximum Performance

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