Booking options
Price on Enquiry
Price on Enquiry
Delivered Online or In-Person
You travel to organiser or they travel to you
Harpenden
Full day
All levels
Organisations constantly give people their first line management role because the individual has been identified as being good at their day job, not necessarily being good with people.
People skills are a very different skillset from dealing with processes and tasks. Managing people can be the best job in the world, or the worst. No-one tells you what it's like until you find out for yourself. &'You'll be fine' is all you may get.
This programme is your opportunity to find out in advance what you might be letting yourself in for and whether it's right for you - whether at this stage in your career, a bit later, or perhaps never. This can save you and your organisation time, effort and heartache.
You'll find out what's needed to transition from team member to team leader. You'll learn what are the characteristics of good managers and see how you think you'll measure up. You'll discover what to look out for in the early days - what are the most common pitfalls awaiting the new manager and how can you avoid them?
It's a very practical programme which will boost your confidence in managing people and help make the learning curve a little less steep as you transition from team member to team leader. It will help you develop the skills you will need for the rest of your career - it might well be the most useful programme you ever attend!
Have a benchmark for what great managers do and don't do - see how you measure up
Discover the pitfalls to look out for and develop strategies to deal with them
Identify your development areas to lead others effectively
Understand the importance of body language when communicating with your team - learn what to do, what not to do
Know how to deal with challenging employee behaviours
Find out what are the most common management dilemmas and how to deal with them
Boost your confidence for stepping up to management - or consider why it might not be for you
What makes someone a great manager?
The importance of preparation for management
Why would you want to manage others?
What makes a good boss?... and a bad one?
Knowing what it takes to be a manager - and how to get there
Adapting for different teams and individuals
Not taking a &'one size fits all' approach
Profile of an &'ideal' manager
Assessing yourself against the benchmark - where are you now?... where do you need to be?
Readiness to manage
How will other people, especially fellow team members, react to you getting the job?
Positive reactions - what to expect
Negative reactions - what to expect
What can you do to emphasise the positive, reduce the negative?
Making an impact in the early stages
Scoping effectively and building the right plans
A simple technique to brainstorm what you need to cover/do/achieve in that first month
Skills needed to be an effective manager
Developing the ability to inspire, motivate or support others
A simple questionnaire to reflect on the skills needed to engage and develop
The crucial importance of body language
How do you come across?
Avoiding &'emotional leakage'
Moving with purpose
Giving an impression of confidence
Stepping up
Pitfalls
Opportunities
The &'us and them' dilemma
How to overcome challenges in transition
How to outline your role and vision for your team
Using initial meetings to clarify roles and relationships as well as expectations
Understanding what your people want and need
Creating a relationship of open dialogue
Prepare for an initial meeting with the team
Handling challenging behaviour
Scenarios
Common issues faced by team leaders and managers - and how to deal with them
Review
Personal action planning
Next steps
At Maximum Performance, we are passionate about improvi...