Keys Piano School

Each course offers 34 weekly, term time sessions, and various levels of books, workshops, recitals and event tickets. The yearly total is then split into 12 equal payments, taken from September to August via GoCardless on the 3rd of the month. Generally speaking, two monthly payments covers one half term of the course: Autumn term 1st half: September and October Payments Autumn term 2nd half: November and December Payments Spring term 1st half: January and February Payments Spring term 2nd half: March and April Payments Summer term 1st half: May and June Payments Summer term 2nd half: July and August Payments Termination of lessons Notice can be given to finish at the end of a full term or half term, and payments will then be terminated according to the timeline above. Notice can be verbal, but needs to be recieved at least one week before the end of the term or half term at which the student wishes to cease lessons. This is to allow staff the time to ensure continuity for others and fill empty spaces. ​ Catch Up Lessons Catch up weeks are reserve weeks at the end of term that we use in the event of a session being cancelled due to teacher illness or other distruption. Catch ups will be given in the following circumstances: FunKeys, Foundation, Creative, Kinetic: Catch ups are only given in the event of teacher cancellation Academy, Adult sessions: Catch ups can also be requested by a student, providing they have given at least 48 hours notice of cancellation, and only once per term. All catch ups are at the discretion of the teacher, and in some circumstances it may only be teacher-cancelled lessons that recieve catch ups. If a teacher cancels a lesson and cannot offer this back during catch up week, a refund will be offered for that session.