IT Support Technician Course: Build a Thriving Career in the Tech Industry

Description

Welcome to IT Support Technician Course: Build a Thriving Career in the Tech Industry. In this course, you'll learn:

1. Introduction to IT Support Technician:

   • Explore the role and responsibilities of an IT Support Technician.
   • Understand the importance of customer service in the tech industry.
   • Gain insights into the evolving landscape of IT support.

2. Computer Hardware and Software:

   • Dive into the essentials of computer components and architecture.
   • Learn to troubleshoot hardware issues and replace components.
   • Develop proficiency in installing, configuring, and maintaining software applications.

3. Networking Fundamentals:

   • Master the basics of networking protocols, devices, and topologies.
   • Configure and troubleshoot network connections.
   • Gain practical knowledge of local area networks (LANs) and wide area networks (WANs).

4. System Administration:

   • Acquire hands-on experience in managing operating systems.
   • Learn to install, configure, and optimize operating systems.
   • Explore the principles of user account management and system security.

5. Cybersecurity Basics:

   • Understand the fundamental concepts of cybersecurity.
   • Implement security measures to protect systems and data.
   • Explore common cyber threats and develop strategies to mitigate risks.

6. Professional Development and Career Skills:

   • Develop soft skills essential for effective communication and collaboration.
   • Explore career paths within the tech industry and plan your professional development.
   • Learn how to create a compelling resume and excel in job interviews.

7. Troubleshooting Software and Hardware Issues:

   • Develop systematic approaches to identify and resolve software issues.
   • Learn diagnostic techniques for hardware troubleshooting.
   • Gain practical experience in solving real-world IT problems.

8. Storage and Cloud Computing:

   • Understand the principles of data storage and management.
   • Explore cloud computing technologies and services.
   • Learn to implement and manage cloud-based solutions.