Description

Be an excellent manager and master the skills of management through the Management Skills for New Managers course.

The course is designed for the new managers who want to upgrade their management skills. You will learn how to engage and motivate the employees for finding the maximum output from them. The course shows you the strategies for creating high engagement and empowerment. Next, the course guides you to know 'lean management' problem-solving and process improvement. Then, the course teaches you how to lead teams efficiently. Instead of these, you will also learn to solve conflict resolution and workplace bullying.

In short, the course covers all the essential skills a new manager need to know for handling and managing the office efficiently.

Requirements

There are no requirements for this course other than the desire to become a highly successful manager.

What Will I Learn?

Motivate your employees and create high engagement and empowerment.

Provide specific job training for your team members.

Lead teams to become high performing teams engaged in continuous improvement.

Understand and develop 'lean management' problem-solving and process improvement.

Resolve conflicts with others and among team members.

Who is the target audience?

New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes.

Any manager wanting to improve their people management skills.

Introduction to the Essential Skills
	Introduction	FREE	00:09:00
	Self-Assessments	FREE	00:04:00
	The Mind of the Lean Leader		00:07:00
	Values & Culture		00:07:00
	Worthy Values		00:08:00
Responsibilities: Communication, Boundaries and Delegation
	Horizontal Communication		00:10:00
	Vertical Communication		00:05:00
	Delegation		00:10:00
	Boundaries		00:09:00
Developing Employee Skills
	Basic Skill Trainings		00:08:00
	Skill Building Example		00:11:00
Motivating Your Team Members
	Power of Purpose		00:07:00
	Life Cycles and Motivation		00:22:00
	Situational Motivatoin		00:15:00
	Situational Motivatoin Stimulus Control		00:05:00
	Intrinsic Motivation		00:16:00
Coaching and Communication Skills
	Manager as Coach		00:04:00
	Intro to Coaching Skills		00:07:00
	Body Language		00:08:00
	Rephrasing		00:08:00
	Empathy		00:08:00
	Acknowledging		00:04:00
	Silence		00:04:00
	Brainstorming together		00:05:00
Difficult Conversations - Giving and Receiving Feedback
	Giving Feedback		00:09:00
	Receiving Feedback		00:07:00
Discipline - Justice, Discipline and Self-Control
	Discipline and Justice		00:10:00
	Discipline Process		00:10:00
	Solving behavior problems		00:06:00
	Standard Work		00:13:00
	Leader Standard Work		00:07:00
Team Formation and Organization
	Team Roles		00:08:00
	Team Structure		00:11:00
	Defining Terms		00:10:00
	Stages of Team Development		00:09:00
	The Agenda		00:10:00
Team Facilitation & Decision Making
	Team Facilitation Why		00:10:00
	Facilitation Skills 1		00:08:00
	Facilitation 2		00:09:00
	Enron & The Abilene Paradox		00:09:00
	Decision Styles		00:14:00
	Consensus Reaching		00:09:00
Conflict Resolution
	Conflict Resolution Principles		00:11:00
	Conflict Resolution Model		00:09:00
	Dialogue Introduction		00:05:00
	Dialogue Behavior		00:12:00
Keeping Score and Goal Setting
	Developing Your Team Members		00:07:00
	Scorecards		00:13:00
	Targets & Objectives 1		00:09:00
	Targets & Objectives 2		00:09:00
Problem Solving Process Improvement
	Attitudes of Problem Solving		00:12:00
	Root Cause		00:07:00
	PDCA Problem		00:10:00
	A3 Problem Solving		00:13:00
	Skill of Brainstorming		00:12:00
Improving Your Work Process
	Processes and Capabilities		00:11:00
	Customer Requirements		00:11:00
	Process Definition		00:12:00
	Work Process Maps		00:17:00
	Waste		00:16:00
	Management Waste		00:08:00
	Variance Analysis		00:12:00
Resources
	Resources - Management Skills for New Managers		00:00:00

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Management Skills for New Managers

By iStudy UK

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