Description

Description

Do you need to lead one-on-one meetings in your workplace?

If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time.

One-on-One Meetings Serve Many Purposes

They may be for

Goal setting

Performance review - formal and informal

Tasking and progress monitoring

Briefing

Problem-solving and addressing issues

Care and support

Guidance

Coaching or mentoring

Performance feedback

...Even reprimands

But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training.

So, in this course, we'll cover:

The different types of one-on-one meeting

Planning and preparing your meeting

Putting together an effective agenda

How to build rapport

How men and women each perceive a mixed meeting - with advice for each

How to listen well

Questioning skills

How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader.

As a result, you'll be able to:

Select the most effective style for your one-on-one meeting

Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need

Lead a meeting that flows naturally

Choose the most suitable room layout for your meeting

Build and strengthen professional rapport with the other person

Avoid the traps of the male-female one-on-one dynamic

Listen deeply, and ask insightful questions

Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.

Prior Experience

The only prior experience you need is some exposure to organizational life.

However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..

Who is this course for?

Supervisors who need to guide and support colleagues

Managers who need to set expectations, and monitor performance

Professionals who need to meet with other professionals and workplace contacts

Leaders who want to coach, mentor, and give feedback to colleagues

... anyone in the world of work who has to take the lead in a one-on-one meeting

Your Tutor: Dr Mike Clayton

Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict.

Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small.

Mike is supported by Felicity Dwyer

Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK.

What Will I Learn?

Select the most effective style for your one-on-one meeting

Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need

Lead a meeting that flows naturally

Choose the most suitable room layout for your meeting

Build and strengthen professional rapport with the other person

Avoid the traps of the male-female one-on-one dynamic

Listen deeply, and ask insightful questions

Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.

Who is the target audience?

Supervisors who need to guide and support colleagues

Managers who need to set expectations, and monitor performance

Professionals who need to meet with other professionals and workplace contacts

Leaders who want to coach, mentor, and give feedback to colleagues

... anyone in the world of work who has to take the lead in a one-on-one meeting

Requirements

You should be a professional, manager, or supervisor who leads one-on-one workplace meetings

...or be expecting to lead them in the near future.

Welcome and Introduction
	Welcome to the Course	00:03:00
	Why One-on-One Meetings are so Important	00:03:00
	Reasons to Meet	00:03:00
	Meetings are Conversations: Types of Conversation	00:04:00
Preparation and Planning for Your One-onOne Meeting
	Planning your One-on-One Meetings	00:04:00
	How to Prepare for Your Meeting	00:02:00
	Preparing your Agenda	00:05:00
Running Your One-on-One Meeting
	The Five Stages of a Meeting	00:04:00
	Meeting Room Layout	00:06:00
	Rapport Building Skills	00:04:00
	The Male-Female Dynamic	00:01:00
	The Male-Female Dynamic - from His Perspective	00:05:00
	The Male-Female Dynamic - from Her Perspective	00:02:00
	Questioning Skills	00:08:00
	Listening Skills	00:06:00
Particular Types of One-on-One Meeting
	Staff-focused One-on-One Meetings	00:05:00
	Checkpoint Meetings	00:04:00
	Informal Feedback Meeting	00:04:00
	Formal Appraisal Meetings	00:06:00
	Difficult Conversations	00:04:00
	Coaching Meetings	00:06:00
	Mentoring Meetings	00:04:00
	Giving a Reprimand	00:03:00
Closing
	Last Thoughts	00:02:00

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Leading Effective One-on-One Meetings: Practical Skills

By iStudy UK

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