Building Partnerships with Customers: Mastering Collaborative Selling

Description

An ESI Micro-Credential.

ESI’s Collaborative Selling micro-credential explores the importance of the Customer to improved and faster sales performance. This 12-week self-directed course helps the learner to understand how, by re-framing how they view the world from a different perspective, they can improve sales and reduce their sales cycle. 

Get Certified. Get Promoted. Earn More.

During the course, you will:

• Understand the importance of taking the perspective of the buyer.
• Understand the customer’s motivations.
• Learn how to go about discovering and uncovering the information needed to close a sale.
• Learn how to ask better questions and listen more intently and with purpose.
• Understand the level of clarity needed in order to know that a deal will be done.
• Become aware of personal credibility and why it matters. 
• Learn how to drive collaboration, partnership and alignment with the customer. 

Certification

ESI’s Stackable Micro-Credentials

Your personalised Continuous Professional Development solution

Navigate your own journey through ESI at a time and pace that suits you. 

Develop your skills and advance your career with milestone-based learning. Each micro-credential achievement builds to a more senior certification – ultimately leading to ESI’s flagship Professional Diploma.

Your Career. Your Development. Your Way.