14 Courses

Duration 1 Days 6 CPD hours This course is intended for Experienced universe designers upgrading from a previous version of SAP BusinessObjects Designer to SAP BusinessObjects Information Design Tool 4.1. NOTE: This workshop is not designed for users new to the tool. In this course, participants will gain an understanding of the Delta between Universe Design and the Information Design Tool. COURSE OUTLINE * New File extension * Universe components -Projects -Connections -Data foundation -Business Layer * Universe Testing * Lists of Values * Parameters * @Execute function * Calculated Columns * Multisource universe * Federated Tables ADDITIONAL COURSE DETAILS: Nexus Humans WNAI41 SAP Information Design Tool Delta 4.1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the WNAI41 SAP Information Design Tool Delta 4.1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Data Consultants/Managers, Developers, Program/Project Managers, and System Administrators. Overview This course is designed to give you the comprehensive skills needed to work with the Information Design Tool. The Information Design Tool enables designers to extract, define, and manipulate metadata from relational and OLAP sources to create and deploy SAP BusinessObjects universes.In this course you learn how to use data from different source systems (SAP and non-SAP) with the SAP BusinessObjects BI client tools. This five-day course is designed to give you the comprehensive skills and in-depth knowledge needed to create SAP BusinessObjects universes using the SAP BusinessObjects Information Design Tool. BASIC SAP BUSINESSOBJECTS UNIVERSE DESIGN * Describing Universes * Defining the Components of a Universe DATA CONNECTIONS * Defining connections DATA FOUNDATIONS * Creating Data Foundations * Using Joins BUSINESS LAYERS * Accessing Data through the Business Layer * Integrating the Business Layer Components * Validating Objects * Creating Measure Objects * Creating Shortcut Joins LOOPS IN A DATA FOUNDATION * Resolving Loops with Joined Tables * Resolving Loops Using Aliases * Resolving Loops Using Contexts * Detecting Contexts * Editing Contexts * Testing Contexts * Resolving Recursive Loops DATA RESTRICTIONS * Defining Data Restrictions * Applying Mandatory Data Restrictions * Applying Optional Data Restrictions LISTS OF VALUES (LOV) * Providing a List of Values PARAMETERS * Illustrating Runtime Parameters OBJECT @FUNCTIONS * Using Object @functions in Queries * Applying the Aggregate Awareness Optimization Method * Using Other @ Functions NAVIGATION PATHS * Defining Drill Down Navigation Paths DERIVED TABLES * Creating Derived Tables KEY AWARENESS * Defining Numeric Keys UNIVERSE MANAGEMENT WITH DATA FOUNDATION AND BUSINESS LAYER VIEWS * Managing a Universe using the Data Foundation View * Managing a Universe using the Business Layer View UNIVERSE OPTIMIZATION * Optimizing Universes Using Parameters UNIVERSE DEPLOYMENT AND SECURITY * Deploying a Universe * Securing a Published Universe * Creating Data Security Profiles * Creating Business Security Profiles * Assigning Security Profiles to Users * Identifying the Priority of Security Settings * Updating a Published Universe SQL CLAUSE PROCESSING PROBLEMS * Determining How the Order of SQL Clauses Affects Data Returned * Detecting Ambiguity Caused by SQL Requests Run Against Joined Tables * Resolving Ambiguity Caused by SQL Requests Run Against Joined Tables * Identifying Fan Traps * Resolving Ambiguity Caused by SQL Requests Run Against Joined Tables OUTER JOIN PROBLEM RESOLUTION * Resolving an Ambiguous Outer Join Using @AggregateAware UNIVERSE CREATION FROM DIFFERENT DATA SOURCES * Identifying the Different Data Sources * Creating an OLAP Universe * Creating a Multi-source Universe SHARED PROJECTS * Using Shared Projects * Manipulating Other Designers' Resources UNIVERSE CONVERSION * Converting Existing .unv Universes TRANSLATION * Deploying Universes in Different Languages

You get the Technical Author/technical writing online training course, plus five additional courses -------------------------------------------------------------------------------- You get the Technical Author/technical writing online training course, plus five additional courses. * Access to the 15 modules and the related exercises from the Technical Author/technical writing online training course * You send your answers to the exercises in the course back to us for review and feedback. * You’ll also receive a certificate, once you’ve completed the assessments correctly. Plus access to these online training courses: * Managing Software Documentation Projects * Revising and Editing Content * Single Sourcing and Content Reuse * Trends in Technical Communication * Creating Screenshots and Images for User Guides YOUR INSTRUCTOR Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. COURSE CURRICULUM Technical Author/Technical Writing Course * The purpose of technical documentation (7:50) * The different models for technical documentation (9:33) * What is a technical author? (20:55) * Adopting a user-centred design approach (14:46) * Overview of the writing process (11:13) * Planning your content (13:16) * Researching the product and audience (16:50) * The Information Design stage (22:50) * Software tools (10:50) * Writing the topics – Overview (23:42) * Writing the topics – How to write and present different types of information (13:48) * Writing the topics – Using images and videos (10:48) * Writing the topics – Index, Search and Metadata (18:01) * Hyperlinking (5:51) * Reviewing and editing (14:00) * End of course (5:19) Single Sourcing and Content Reuse * Start * Read Me First * Introduction (1:19) * Definitions (10:29) * Why Single Source? (11:28) * When Single Sourcing Might be a Bad Idea (1:48) * General Approach (7:04) * Writing for Reuse (15:44) * Structured Writing (1:53) * Planning (8:43) * Publishing (4:50) * Tools (16:20) * Summary (2:06) Managing Software Documentation Projects * What is Technical Documentation? (19:50) * Making the Business Case for Technical Documentation (14:39) * Estimating Time Budgets for Documentation Projects (24:06) * Technical Documentation Standards (7:30) * Metrics in Technical Documentation (27:44) * Developing User Documentation in an Agile Environment (13:02) COURSES INCLUDED WITH PURCHASE Creating Screenshots and Images for User Guides Course Efficient ways to create professional-looking diagrams, images and screenshots   Cherryleaf £125 FREQUENTLY ASKED QUESTIONS When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish. How long do I have access to the course? How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own. What if I am unhappy with the course? We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Everything you need to know about onboarding customers onto your product -------------------------------------------------------------------------------- Cherryleaf’s elearning course on content for customer onboarding gives you the foundations for onboarding new users in an effective way. The course includes onboarding exercises on a sample application for you to complete and review. WHY ATTEND THIS COURSE? Onboarding new users is something that many organisations need to do, but very few have had any formal training in how to do it. Sometimes, the result is that the information can be unclear and not fit its purpose. Creating them can also take a lot of time, especially if they need to be changed frequently. WHO IS THIS COURSE FOR? This course is for anyone developing software and who needs to develop onboarding content. WHAT WILL I LEARN? * The different ways to guide users – and when to use them * How to set your goals for onboarding * Understanding and mapping the user journey * How to prioritise the key onboarding actions * How to write clearly, even if writing doesn’t come naturally * Confidence in the work you produce TOPICS COVERED * Introduction * What is onboarding? * The different types of onboarding * Why onboard? * Why not onboard? * About the project and exercises * What is your goal? * Who is your target audience? * Information design and learning theory * Designing for the key actions * Onboarding paths * Customer journey mapping * Types of guidance * Writing the content * Software tools for creating and delivering the content * Testing and measuring it works * Maintenance and governance * Checklists * Action plan for your first 90 days DELIVERY FORMAT The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered via the Web in small, manageable modules. With the exercises, each delegate will need to allocate around seven hours to complete the course. OUR EXPERTISE As well as teaching technical communication, we also create end-user documentation, Help, onboarding and UI text for clients. This means every course is based on practical experience of technical communication in today’s environment. YOUR INSTRUCTOR Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. COURSE CURRICULUM First Section * Introduction (7:43) * Project for the exercises * What is onboarding? (3:13) * Why onboard? (12:03) * Why not onboard? (5:06) * What is your goal? (20:08) * Who is your audience? (7:11) * Information Design and learning theories (15:52) * Journey mapping (21:46) * Types of guidance (45:01) * Onboarding outside the product (13:45) * Writing the content (11:24) * Software (23:52) * Measuring (14:29) * Governance (7:17) * Summary (2:41) * Next steps  FREQUENTLY ASKED QUESTIONS When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish. How long do I have access to the course? How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own. What if I am unhappy with the course? We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Create a well-structured pathway to optimized content by understanding how information architecture applies to user experience design.

ICA PROFESSIONAL POSTGRADUATE DIPLOMA IN FINANCIAL CRIME COMPLIANCE (FCC) COURSE This leadership programme has been designed to sharpen the strategic skills of senior practitioners and those aspiring to hold the highest anti-money laundering/financial crime position within a firm. This expert qualification offers: * Specialist knowledge - the highest level in the field * Strategic thinking - helps your leadership ambitions * Innovation - explores new ideas, best practice, and future developments from a global perspective * Fellowship of ICA - become automatically eligible for the highest grade of membership * Networking - grow with other like-minded, senior professionals. With a focus on anti-money laundering, managing fraud and anti-bribery, and corruption, this qualification has helped hundreds of senior financial crime compliance professionals from all over the world unlock career growth opportunities. This course is awarded in association with Alliance Manchester Business School, the University of Manchester. HOW WILL THE COURSE BE DELIVERED This course is delivered online with materials delivered for you to study in your own time and at your own pace. There will be eight 3-hour virtual masterclasses over four weekends and seven live virtual classrooms spread over the duration of the course. Upon successful completion of the course, course materials and assessment, you will be awarded the ICA Professional Postgraduate Diploma in Financial Crime Compliance (FCC). This qualification is awarded in association with Alliance Manchester Business School, the University of Manchester. ASSESSMENT This course will be assessed via: * The production of 8 x 1000-1500 word masterclass commentaries: these are summaries of the key learning points outlined in the masterclasses and its impact on your own practice, which forms the reflective journal. * A three hour competency-based interview, using information describing your career to date and other evidence you wish to submit to map your knowledge, skills and experience against the National Occupational Standards The syllabus covers a variety of key issues relevant at a senior level and is designed to provide an insight into risks and potential hurdles faced by your organisation. The syllabus is delivered by an exclusive series of high-profile masterclasses covering relevant topics. * Standards, research and assessment * Financial crime risks: science or art? * Ethics, corporate governance & responsibility * Managing the internal AML enemy * Cyber security: threats to the organisation * FinTech and financial crime compliance * Fraud and internal threat * Risk based approach: too busy or too afraid * Sanctions: a changing landscape.

Elevate your expertise in Information Architecture (IA) with our comprehensive IA Fundamentals Training course. Dive into user-centered design, organizational strategy, navigation design, and content organization. Learn to optimize IA through evaluation techniques and explore special topics shaping the future of information architecture. Join us for a transformative learning experience in the evolving landscape of digital design and user experience. Enroll now for a strategic leap in your IA proficiency!

Unlock the door to a dynamic world of digital design with our comprehensive Information Architecture Fundamentals course. Delve into the essence of structuring information effectively, fostering user-centric design, and aligning organisational strategy with robust information architecture. Seamlessly navigate the intricacies of crafting intuitive navigation systems and powerful search functionalities. Learn to optimise content organisation and master the art of information design for maximum impact. Explore the challenges and opportunities of cross-platform and multi-channel experiences, gaining a holistic perspective on digital environments. Sharpen your skills in evaluating and refining information architecture, ensuring seamless user journeys and optimal system performance. Conclude with an in-depth exploration of special topics in information architecture, equipping you to tackle the complexities of the field. As you progress through this engaging course, you'll emerge with a refined skill set. Develop the ability to strategise and implement information architecture that aligns seamlessly with organisational goals. Gain proficiency in crafting user-centric designs, honing navigation systems, and optimising content for diverse digital platforms. Evaluate and enhance information architecture, ensuring it stands up to the evolving demands of the digital landscape. Your mastery of these principles will position you as a sought-after professional in the dynamic field of information architecture. Key Features * CPD Accredited * FREE PDF + Hardcopy certificate * Fully online, interactive course * Self-paced learning and laptop, tablet and smartphone-friendly * 24/7 Learning Assistance * Discounts on bulk purchases Course Curriculum * Module 1: Introduction to Information Architecture * Module 2:User-Centred Design and Research * Module 3: Organisational Strategy and Information Architecture * Module 4: Navigation Design and Search Systems * Module 5: Content Organisation and Information Design * Module 6: Cross-Platform and Multi-Channel Experiences * Module 7: Information Architecture Evaluation and Optimisation * Module 8: Special Topics in Information Architecture Learning Outcomes: * Design user-centric digital experiences for optimal engagement. * Align information architecture with organisational strategies for impact. * Create effective navigation systems and robust search functionalities. * Organise and design content for maximum clarity and impact. * Develop cross-platform expertise for seamless multi-channel experiences. * Evaluate and optimise information architecture for peak performance. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? * Digital designers seeking advanced information architecture skills. * UX/UI professionals aiming to enhance their design strategies. * Marketing professionals keen on optimising digital content organisation. * Web developers interested in creating intuitive navigation systems. * Product managers looking to align design with organisational goals. * Content strategists eager to refine information architecture for impact. * Graphic designers aspiring to master cross-platform design challenges. * Anyone pursuing a career in digital design and user experience. CAREER PATH * Information Architect * UX/UI Designer * Digital Marketing Specialist * Web Developer * Product Manager * Content Strategist CERTIFICATES DIGITAL CERTIFICATE Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. HARD COPY CERTIFICATE Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Dive deep into the world of website design with our course on 'Information Architecture (IA) Fundamentals for Website Design'. This course unravels the intricacies of structuring and presenting content in a user-friendly manner, ensuring that visitors can navigate and interact with ease. From understanding the basics of Information Architecture to delving into user-centred design and research, this course offers a comprehensive insight into creating websites that resonate with your audience. By the end of this journey, you'll be equipped with the knowledge to design intuitive navigation systems, organise content effectively, and evaluate the efficiency of your Information Architecture. Learning Outcomes * Understand the foundational principles of Information Architecture and its role in website design. * Gain insights into user-centred design methodologies and their application in content structuring. * Develop strategies to align organisational goals with Information Architecture. * Master the art of designing effective navigation systems and search functionalities. * Learn techniques for evaluating and optimising Information Architecture to enhance user experience. WHY BUY THIS INFORMATION ARCHITECTURE (IA) FUNDAMENTALS FOR WEBSITE DESIGN? 1. Unlimited access to the course for a lifetime. 2. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. 3. Structured lesson planning in line with industry standards. 4. Immerse yourself in innovative and captivating course materials and activities. 5. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. 6. Flexibility to complete the Course at your own pace, on your own schedule. 7. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. 8. Unlock career resources for CV improvement, interview readiness, and job success. WHO IS THIS INFORMATION ARCHITECTURE (IA) FUNDAMENTALS FOR WEBSITE DESIGN FOR? * Individuals keen on understanding the backbone of effective website design. * Web designers aiming to enhance their skill set in content structuring and user experience. * Digital marketers seeking to improve website usability and user engagement. * Business owners wanting to optimise their online presence for better customer interaction. * Students and newcomers to the digital realm, eager to kickstart their journey in website design. CAREER PATH * Information Architect: Average salary range £40,000 - £60,000. * User Experience (UX) Designer: Average salary range £30,000 - £50,000. * Content Strategist: Average salary range £35,000 - £55,000. * Web Designer: Average salary range £25,000 - £45,000. * Digital Marketer: Average salary range £28,000 - £52,000. * Website Optimisation Specialist: Average salary range £32,000 - £58,000 PREREQUISITES This Information Architecture (IA) Fundamentals for Website Design does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. CERTIFICATION After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. COURSE CURRICULUM Module 1: Introduction to Information Architecture Introduction to Information Architecture 00:23:00 Module 2:User-Centred Design and Research User-Centred Design and Research 00:28:00 Module 3: Organisational Strategy and Information Architecture Organisational Strategy and Information Architecture 00:32:00 Module 4: Navigation Design and Search Systems Navigation Design and Search Systems 00:30:00 Module 5: Content Organisation and Information Design Content Organisation and Information Design 00:22:00 Module 6: Cross-Platform and Multi-Channel Experiences Cross-Platform and Multi-Channel Experiences 00:22:00 Module 7: Information Architecture Evaluation and Optimisation Information Architecture Evaluation and Optimisation 00:25:00 Module 8: Special Topics in Information Architecture Special Topics in Information Architecture 00:27:00

An affordable way to master the skills of technical writing, with assessments and a certificate. -------------------------------------------------------------------------------- Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: * Looking to start your career as a Technical Author, Technical Writer, or similar role * Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. With our reviewed assessments option, you’ll get feedback on your work from experts. You’ll discover what you’re doing right, and how you could make it even better. THIS TECHNICAL COMMUNICATION COURSE IS ACCREDITED BY THE INSTITUTE OF SCIENTIFIC AND TECHNICAL COMMUNICATORS The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. NOW IN 1080P HD RESOLUTION The video presentations in the course have been recently updated. They are in Full HD (1080p) with subtitles. WHO IS THIS COURSE FOR? This course is ideal for you if you’re: * Looking to start your career as a Technical Author, Technical Writer, or a similar role. * Writing instructions, but you’ve never had any proper training in how to do this well. * Looking to put together your own technical author apprenticeship scheme for your staff. This course is ideal for you if you need to: * Create end-user documentation and other forms of instructional content with ease * Master the fundamentals of technical writing * Get a solid understanding of the Technical Author’s role. WHAT IS A TECHNICAL AUTHOR OR A TECHNICAL WRITER? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. From prospects.ac.uk: Technical Authors communicate specialist information about how products and services work and how they can be applied or used in a way that's easy to understand. The information may be presented in the form of user guides for software applications, reference and instruction manuals for appliances, training guides, instructional videos or online help incorporated into software and operating guides. For a successful career as a Technical Author you'll need to be a fast learner, with excellent communication skills and the ability to convey factual information clearly and concisely. The work is often varied, interesting and rewarding. COMMENTS FROM DELEGATES There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. WHAT WILL I LEARN? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: * The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). * The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. * The skills you need as a technical communicator. * How to work more efficiently. This framework will help you avoid wasting time. * How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. WHAT THE COURSE DOES NOT COVER We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: * If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. * Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). * If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. DURATION AND DELIVERY FORMAT Learning Materials * The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. These are full of practical examples and techniques you can use right away. You can download the course handouts as Word or PDF files. Your project * You’ll be given a project to work on throughout the course. This is a great way to put your learning to practice. Feedback * You’ll also have option of getting feedback on your exercises from an instructor. Duration * With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can spread this time over a few days, weeks or months. * You have access to the course for 13 months. If you need more time, contact us. BASED IN THE UNITED STATES OR MAINLAND EUROPE? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. OUR EXPERTISE As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. PROFESSIONAL CERTIFICATION AS A TECHNICAL COMMUNICATOR Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. REVIEWED ASSESSMENTS AND CERTIFICATE This reviewed option comes with a certificate at the end of the course. You send your answers to the exercises in the course back to us for review and feedback. YOUR INSTRUCTOR Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. COURSE CURRICULUM First Section * The purpose of technical documentation (8:53) * The different models for technical documentation (9:52) * What is a technical author? (21:24) * Adopting a user-centred design approach (10:38) * Overview of the writing process (10:40) * Planning your content (10:24) * Researching the product and audience (13:20) * The Information Design stage (9:57) * Software tools (10:40) * Writing the topics – Overview (30:31) * Writing the topics – How to write and present different types of information (13:33) * Writing the topics – Using images and videos (11:43) * Writing the topics – Index, Search and Metadata (16:57) * Hyperlinking (5:20) * Reviewing and editing (9:42) * Reviewing and editing video (duplicate) (9:42) * End of course (7:21) * Feedback form * Bonus content  FREQUENTLY ASKED QUESTIONS When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish. How long do I have access to the course? You have access for 13 months. If you need more time to complete the course, contact us. What if I am unhappy with the course? We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund. Is it possible to make one payment for multiple delegates? Yes. Contact info@cherryleaf.com for more information, and we'll explain how we can arrange this for you.