Name: Business Plan
Price: 25 GBP
Availability: InStock

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.</p>Overview<p>The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan &amp; Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk &amp; Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices</p><p>This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. <b>This class includes an exam voucher. </b></p>Prerequisites<p></p><ul><li>ITILÂ© 4 Foundation</li></ul><p></p></div><div id="course-pills-2"><h3>1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE</h3> <ul> <li>Knowing key terms</li> <li>Differentiating between principle concepts</li> <li>Defining the relationship of Values, Outcomes, Costs and Risks</li> </ul> <h3>2 - SCOPING WHAT IS TO BE DIRECTED</h3> <ul> <li>Cascading goals and requirements</li> <li>Deciphering effective policies, controls and guidelines</li> <li>Placing decision-making authority at the correct level</li> </ul> <h3>3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM</h3> <ul> <li>The role of risk management</li> <li>How governance impacts DPI</li> <li>Ensuring that controls are sufficient but not excessive</li> </ul> <h3>4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT</h3> <ul> <li>Leverage the ITIL CI model</li> <li>Identify assessment objectives and outputs</li> <li>Select the appropriate assessment method</li> <li>Prioritize desired outcomes</li> <li>Build, justify and advocate your business case</li> <li>Conduct improvement reviews and lessons learned sessions</li> <li>Embed CI at all levels of the service value stream</li> </ul> <h3>5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT</h3> <ul> <li>The nature and benefits of OCM</li> <li>Manage, communicate effectively, and influence stakeholders</li> <li>Establish valuable interfaces across the value chain</li> </ul> <h3>6 - EFFECTIVE MEASURING AND REPORTING</h3> <ul> <li>Defining indicators and metrics to support objectives</li> </ul> <h3>7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS</h3> <ul> <li>Recognizing the differences between value streams and practices</li> <li>Choosing the right methods and techniques to direct, plan and improve value streams</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4</p><p>Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

ITIL

ICP-ACC (ICAgile Certified Agile Coaching)

IT Certifications

Certificate in Information Security Management Principles (CISMP)

Certified in Production & Inventory Management (CPIM)

Institute of Leadership & Management (ILM)

ITILÂ© 4 Strategist - Direct Plan and Improve (DPI)

General Admission

London

<h2>ITIL® 4 Strategist: Direct, Plan and Improve</h2>
 <p>The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS.</p>
 <p>This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.</p>
 <p>This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams.</p><h3>What You Will Learn</h3>
 <p>At the end of this course, participants will be able to:</p>
 <ul>
 <li>Understand the key concepts of direction, planning, improvement</li>
 <li>Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context</li>
 <li>Understand the role of GRC and know how to integrate the principles and methods into the service value system</li>
 <li>Understand and know how to use the key principles and methods of continual improvement for all types of improvements</li>
 <li>Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement</li>
 <li>Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement</li>
 <li>Understand and know how to direct, plan, and improve value streams and practices</li>
 </ul><section>
                    <h3>Course Introduction </h3> <ul> <li>Let's Get to Know Each Other </li> <li>Course Overview </li> <li>ITIL® 4 Certification Scheme </li> <li>Course Learning Objectives </li> <li>Course Components </li> <li>Course Agenda </li> <li>Exercises </li> <li>Case Study: Axle Car Hire </li> <li>Case Study: HandyPerson on Demand </li> <li>Exam Details </li> </ul> <h3>Core Concepts of DPI </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of Direction </li> <li>Basics of Planning </li> <li>Basics of Improvement </li> <li>Other Core Elements </li> </ul> <h3>DPI through Service Value Chain and Guiding Principles </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>DPI of the SVS </li> <li>DPI of Guiding Principles </li> </ul> <h3>Role of Direction in Strategy Management </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Introducing Strategy Management </li> <li>Developing Effective Strategies </li> </ul> <h3>Implementation of Strategies </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Managing Risks </li> <li>Making Decisions through Portfolio Management </li> <li>Directing via Governance, Risk, and Compliance (GRC) </li> </ul> <h3>Introduction to Assessment and Planning </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Core Concepts of Assessment </li> <li>Conducting Effective Assessments </li> <li>Core Concepts of Planning </li> </ul> <h3>Assessment and Planning through VSM </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Introducing VSM </li> <li>Developing Value Stream Maps </li> <li>Knowing More About VSM </li> </ul> <h3>Measurement, Reporting, and Continual Improvement </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Measurement and Reporting </li> <li>Alignment of Measurements and Metrics </li> <li>Success Factors and Key Performance Indicators </li> <li>Continual Improvement </li> </ul> <h3>Measurements and Continual Improvement through Dimensions and SVS </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Measurements for the Four Dimensions </li> <li>Continual Improvement of the Service Value Chain and Practices </li> </ul> <h3>OCM Principles and Methods </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of OCM </li> <li>OCM throughout DPI and Service Value Chain </li> <li>Resistance and Reinforcement </li> </ul> <h3>Communication Principles and Methods </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of Effective Communication </li> <li>Communication with Stakeholders </li> </ul> <h3>SVS Development Using Four Dimensions </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Organizations and People in the SVS </li> <li>Partners and Suppliers in the SVS </li> <li>Value Streams and Processes in the SVS </li> <li>Information and Technology in the SVS</li> </ul>


                </section>

IIL Europe Ltd

ITIL 4 Strategist: Direct, Plan and Improve

UK Wide Travel Costs

<p id="isPasted" style='font-size: 16px; overflow-wrap: break-word; margin: 25px 0px; caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: "Open Sans";'>To facilitate a group, family, team or organisation in thinking together around a given challenge or issue here is an opportunity to experience for real the person centred, futures planning tool &ndash; <a href="https://inclusive-solutions.com/product/maps-process-step-by-step-guide/" style="color: rgb(71, 199, 245); text-decoration: none; transition: color 0.1s ease-in-out;">MAP</a> (Pearpoint, Forest et. al. 1989).</p><p style='font-size: 16px; overflow-wrap: break-word; margin: 25px 0px; caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: "Open Sans";'>This is a process not a training day. Let us facilitate your planning and refocus your story whilst strengthening you and your group.</p><p style='font-size: 16px; overflow-wrap: break-word; margin: 25px 0px; caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: "Open Sans";'>This tool uses both process and graphic facilitation to help any group develop a shared vision and then to make a start on working out what they will need to do together to move towards that vision.</p><p style='font-size: 16px; overflow-wrap: break-word; margin: 25px 0px; caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: "Open Sans";'><a href="https://inclusive-solutions.com/product/maps-process-step-by-step-guide/" style="color: rgb(71, 199, 245); text-decoration: none; transition: color 0.1s ease-in-out;" target="_self">MAPS</a> are great for threshold moments.</p><ul style='font-size: 16px; overflow-wrap: break-word; margin: 25px 0px; padding-left: 30px; caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: "Open Sans";'><li style="padding-bottom: 10px;">Is your team stuck?</li><li style="padding-bottom: 10px;">Want to move on, haunted by the past cannot get any useful dialogue about the future?</li><li style="padding-bottom: 10px;">Facing a challenging transition into a new school or setting?</li><li style="padding-bottom: 10px;">Leaving school?</li><li style="padding-bottom: 10px;">Bored with annual reviews, transition plans and review meetings?</li><li style="padding-bottom: 10px;">Want to find a way of making meetings and planning feel more real and engaging?</li><li style="padding-bottom: 10px;">Need an approach, which engages a young person respectfully together with his or her family and friends?</li><li style="padding-bottom: 10px;">Want the ultimate visual record of the process of a meeting, which will help everyone, keep track?</li><li style="padding-bottom: 10px;">Want to problem solve and plan for the future of a small or large group, service or organisation up to the size of an LEA</li></ul><h3 id="isPasted" style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'>Learning Objectives</h3><ol><li>To create a shared vision</li><li>To talk through the story so far and reflect upon it</li><li>To name the worse nightmares that will block progress</li><li>To strengthen the group by focussing on gifts and capacity</li><li>To detail needs</li><li>To specify an Action Plan</li><li>To create a visual graphic record of the whole event</li></ol><h3 id="isPasted" style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'>Course Content</h3><p style='font-size: 16px; overflow-wrap: break-word; margin: 25px 0px; caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: "Open Sans";'>The MAP process has 6 Steps:</p><ol><li><strong>The story so far.</strong><strong><br></strong>The group is required to think back over the years to describe their collective experience of changes and events over time within their settings. Stories and events are recorded on the graphic.</li><li><strong>Building Shared Dreams.</strong><br>The group thinks together about what they would love to see happening for children, families and practitioners in their settings if they could have it all. If there were no constraints on time, money, resources, people or anything else what do they see happening in their imaginations? The various ideas that the group comes up with are then recorded in key words, images and colours on the <a href="https://inclusive-solutions.com/product/maps-process-step-by-step-guide/" style="color: rgb(71, 199, 245); text-decoration: none; transition: color 0.1s ease-in-out;">MAP</a> graphic. The purpose of this Step is to give the group a sense of direction, their North Star, an image of the place they want to work towards.</li><li><strong>Nightmare.</strong><br>In this Step, the group imagines the worst scenarios. What is the opposite of their dreams? How bad could it get? This is a shorter but powerful process that can give some groups more energy than dreaming together.</li><li><strong>Gifts and Capacity.</strong><br>In this Step the group is asked to take explicit stock of their capacities and what they already have going for them as they begin working towards the vision. This is a strong reminder for any group of the wealth of knowledge and experience that is already and always in the room.</li><li><strong>Needs.</strong><br>In this Step the group is invited to begin to name some of the needs they will have if they are to move forward to wards the dream and away from the nightmare.</li><li><strong>Actions.</strong><br>This is the final Step in the <a href="https://inclusive-solutions.com/product/maps-process-step-by-step-guide/" style="color: rgb(71, 199, 245); text-decoration: none; transition: color 0.1s ease-in-out;">MAP</a> and calls for individuals within the group to name a range of very specific actions (however small) that they will take within a definite time scale. This is not a time for declaring good intentions or suggesting good ideas for someone else to do. The purpose of this Step is to end the <a href="https://inclusive-solutions.com/product/maps-process-step-by-step-guide/" style="color: rgb(71, 199, 245); text-decoration: none; transition: color 0.1s ease-in-out;">MAP</a> process with a range of clearly understood actions that carry this planning process forward into the real world.</li></ol>

Inclusive Solutions

MAP – MAKING AN ACTION PLAN WITH PERSON CENTRED PROCESSES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<h2>ITIL® 4 Strategist: Direct, Plan and Improve: In-House Training</h2>
 <p>The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS.</p>
 <p>This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.</p>
 <p>This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams.</p><h3>What You Will Learn</h3>
 <p>At the end of this course, participants will be able to:</p>
 <ul>
 <li>Understand the key concepts of direction, planning, improvement</li>
 <li>Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context</li>
 <li>Understand the role of GRC and know how to integrate the principles and methods into the service value system</li>
 <li>Understand and know how to use the key principles and methods of continual improvement for all types of improvements</li>
 <li>Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement</li>
 <li>Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement</li>
 <li>Understand and know how to direct, plan, and improve value streams and practices</li>
 </ul><section>
                    <h3>Course Introduction </h3> <ul> <li>Let's Get to Know Each Other </li> <li>Course Overview </li> <li>ITIL® 4 Certification Scheme </li> <li>Course Learning Objectives </li> <li>Course Components </li> <li>Course Agenda </li> <li>Exercises </li> <li>Case Study: Axle Car Hire </li> <li>Case Study: HandyPerson on Demand </li> <li>Exam Details </li> </ul> <h3>Core Concepts of DPI </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of Direction </li> <li>Basics of Planning </li> <li>Basics of Improvement </li> <li>Other Core Elements </li> </ul> <h3>DPI through Service Value Chain and Guiding Principles </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>DPI of the SVS </li> <li>DPI of Guiding Principles </li> </ul> <h3>Role of Direction in Strategy Management </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Introducing Strategy Management </li> <li>Developing Effective Strategies </li> </ul> <h3>Implementation of Strategies </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Managing Risks </li> <li>Making Decisions through Portfolio Management </li> <li>Directing via Governance, Risk, and Compliance (GRC) </li> </ul> <h3>Introduction to Assessment and Planning </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Core Concepts of Assessment </li> <li>Conducting Effective Assessments </li> <li>Core Concepts of Planning </li> </ul> <h3>Assessment and Planning through VSM </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Introducing VSM </li> <li>Developing Value Stream Maps </li> <li>Knowing More About VSM </li> </ul> <h3>Measurement, Reporting, and Continual Improvement </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Measurement and Reporting </li> <li>Alignment of Measurements and Metrics </li> <li>Success Factors and Key Performance Indicators </li> <li>Continual Improvement </li> </ul> <h3>Measurements and Continual Improvement through Dimensions and SVS </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Measurements for the Four Dimensions </li> <li>Continual Improvement of the Service Value Chain and Practices </li> </ul> <h3>OCM Principles and Methods </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of OCM </li> <li>OCM throughout DPI and Service Value Chain </li> <li>Resistance and Reinforcement </li> </ul> <h3>Communication Principles and Methods </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of Effective Communication </li> <li>Communication with Stakeholders </li> </ul> <h3>SVS Development Using Four Dimensions </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Organizations and People in the SVS </li> <li>Partners and Suppliers in the SVS </li> <li>Value Streams and Processes in the SVS </li> <li>Information and Technology in the SVS</li> </ul>


                </section>

ITIL 4 Strategist: Direct, Plan and Improve: In-House Training

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					<div><p>Careful planning is the key to long-term success. If you are considering starting a business, the first thing you need to do is define your long-term vision and goals through business planning.</p><p>The <strong>Business Plan for Entrepreneours</strong> course is the complete guide to business planning for startups and aspiring entrepreneurs. You will learn why businesses fail without effective business planning, and will explore the different elements of a business plan in detail. It also covers best practices for making your plan actionable.</p><p>By the end of the course, you will be able to define your key business objectives and goals, and will have the right tools, skills to craft a solid, well-structured business plan that will set you up for long-term success as an entrepreneur. Be prepared and learn from the experts, by enrolling in this complete business planning masterclass today.</p></div>
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					<div><p>This best selling <strong>Business Plan for Entrepreneours </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Business Plan for Entrepreneours </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The <strong>Business Plan for Entrepreneours </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Business Plan for Entrepreneours </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the<strong> Business Plan for Entrepreneours</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Business Plan for Entrepreneours </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the <strong>Business Plan for Entrepreneours </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Business Plan for Entrepreneurs

<h2>ITIL® 4 Strategist: Direct, Plan and Improve: Virtual In-House Training</h2>
 <p>The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS.</p>
 <p>This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.</p>
 <p>This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams.</p><h3>What You Will Learn</h3>
 <p>At the end of this course, participants will be able to:</p>
 <ul>
 <li>Understand the key concepts of direction, planning, improvement</li>
 <li>Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context</li>
 <li>Understand the role of GRC and know how to integrate the principles and methods into the service value system</li>
 <li>Understand and know how to use the key principles and methods of continual improvement for all types of improvements</li>
 <li>Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement</li>
 <li>Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement</li>
 <li>Understand and know how to direct, plan, and improve value streams and practices</li>
 </ul><section>
                    <h3>Course Introduction </h3> <ul> <li>Let's Get to Know Each Other </li> <li>Course Overview </li> <li>ITIL® 4 Certification Scheme </li> <li>Course Learning Objectives </li> <li>Course Components </li> <li>Course Agenda </li> <li>Exercises </li> <li>Case Study: Axle Car Hire </li> <li>Case Study: HandyPerson on Demand </li> <li>Exam Details </li> </ul> <h3>Core Concepts of DPI </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of Direction </li> <li>Basics of Planning </li> <li>Basics of Improvement </li> <li>Other Core Elements </li> </ul> <h3>DPI through Service Value Chain and Guiding Principles </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>DPI of the SVS </li> <li>DPI of Guiding Principles </li> </ul> <h3>Role of Direction in Strategy Management </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Introducing Strategy Management </li> <li>Developing Effective Strategies </li> </ul> <h3>Implementation of Strategies </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Managing Risks </li> <li>Making Decisions through Portfolio Management </li> <li>Directing via Governance, Risk, and Compliance (GRC) </li> </ul> <h3>Introduction to Assessment and Planning </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Core Concepts of Assessment </li> <li>Conducting Effective Assessments </li> <li>Core Concepts of Planning </li> </ul> <h3>Assessment and Planning through VSM </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Introducing VSM </li> <li>Developing Value Stream Maps </li> <li>Knowing More About VSM </li> </ul> <h3>Measurement, Reporting, and Continual Improvement </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Measurement and Reporting </li> <li>Alignment of Measurements and Metrics </li> <li>Success Factors and Key Performance Indicators </li> <li>Continual Improvement </li> </ul> <h3>Measurements and Continual Improvement through Dimensions and SVS </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Measurements for the Four Dimensions </li> <li>Continual Improvement of the Service Value Chain and Practices </li> </ul> <h3>OCM Principles and Methods </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of OCM </li> <li>OCM throughout DPI and Service Value Chain </li> <li>Resistance and Reinforcement </li> </ul> <h3>Communication Principles and Methods </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of Effective Communication </li> <li>Communication with Stakeholders </li> </ul> <h3>SVS Development Using Four Dimensions </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Organizations and People in the SVS </li> <li>Partners and Suppliers in the SVS </li> <li>Value Streams and Processes in the SVS </li> <li>Information and Technology in the SVS</li> </ul>


                </section>

ITIL 4 Strategist: Direct, Plan and Improve: Virtual In-House Training

Berkshire

Buckinghamshire

Hampshire

Oxfordshire

Surrey

Wiltshire

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Meeting a horse&#39;s behavioural needs can be challenging.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">If you&#39;re looking to add more variety to your horse&#39;s lifestyle, learn fun activities you can do with your horse or help your cope with a restricted management system, such as box-rest, this could be just what you&#39;re looking for.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">As part of the package, you&#39;ll get a private consultation, an individual plan&nbsp; tailored to the needs of your horse and a follow-up phone call.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Consultations can be in-person, in Berkshire and surrounding counties, or online for locations further afield.</p>

Why Do Horses

Horse Riding

Behavioural Wellbeing Plan includes a private consultation, an individual plan tailored to the needs of your horse and a follow-up phone call.

Behavioural Wellbeing Plan

General admission

<p>Are you looking to take your career to new heights in the field of Care Plan Coordination? Look no further! Our comprehensive <strong>Care Plan Coordinator </strong><strong>Course </strong>is designed to equip you with the skills and knowledge needed to excel in this dynamic role.</p><p>Dive deep into the nuances of person-centred care, where every interaction is infused with empathy and respect. Explore the intricacies of adult care management, bolstered by insights into dementia awareness, end-of-life care, and diabetes management.</p><p>Also, according to [Reed], the average annual salary for a Care Coordinator in the UK is between <strong>£24,375 and £29,250</strong>. This might vary depending on factors like experience, location, and employer.</p><p><strong>Key Features</strong></p><ul><li>CPD Certified Care Plan Coordinator course</li><li>Instant e-certificate</li><li>Fully online, interactive Care Plan Coordinator course with audio voiceover</li><li>Developed by professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>This Care Plan Coordinator Bundle Includes:</strong></p><ul><li><strong>Course 01:</strong> CSTF Patient Moving and Handling</li><li><strong>Course 02:</strong> Level 3 Diploma in Health and Social Care</li><li><strong>Course 03:</strong> Adult Nursing &amp; Social Care Training</li><li><strong>Course 04:</strong> Patient Customer Service</li><li><strong>Course 05:</strong> Dementia Awareness</li><li><strong>Course 06:</strong> Safeguarding Vulnerable Adults Training</li><li><strong>Course 07:</strong> Adult Care Management</li><li><strong>Course 08:</strong> Nursing &amp; Prescribing</li><li><strong>Course 09:</strong> Health and safety in Care</li><li><strong>Course 10:</strong> Person-Centred Care</li><li><strong>Course 11:</strong> Diabetes Awareness</li><li><strong>Course 12:</strong> End of Life Care</li><li><strong>Course 13:</strong> Mental Health and Wellbeing</li><li><strong>Course 14: </strong>Pathological Demand Avoidance Diploma</li><li><strong>Course 15:</strong> Psychotherapy and Counselling</li><li><strong>Course 16: </strong>Substance Use Disorder Counselling</li><li><strong>Course 17:</strong> Control and Administration of Medication Diploma Level 3</li><li><strong>Course 18:</strong> Health Science</li><li><strong>Course 19:</strong> Clinical Psychology</li><li><strong>Course 20:</strong> Responsibilities of Care Manager</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Apply nursing principles in creating comprehensive care plans effectively.</li><li>Implement health and safety protocols for optimal care provision.</li><li>Demonstrate person-centred care practices in various healthcare settings.</li><li>Utilise clinical psychology knowledge to support patient well-being.</li><li>Manage care plan coordinator responsibilities adhering to professional standards and regulations.</li><li>Employ appropriate techniques for patient moving and handling safely.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including this Care Plan Coordinator course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Care Plan Coordinator.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Care Plan Coordinator Course<strong>,</strong> you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Care Plan Coordinator certifications have no expiry dates, although we recommend renewing them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the Care Plan Coordinator course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Care Plan Coordinator</strong></p><p>This Care Plan Coordinator course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Care Plan Coordinator course is ideal for: </p><ul><li>Aspiring Care Plan Coordinators</li><li>Healthcare Assistants seeking career advancement</li><li>Individuals aiming for roles in care management</li><li>Those interested in providing specialised patient care services</li><li>Professionals seeking comprehensive healthcare training</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Care Plan Coordinator course. You just need to have an interest in Care Plan Coordinator.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Care Plan Coordinator</strong></p><p>After completing this Care Plan Coordinator Course you will have a variety of careers to choose from. The following job sectors of Care Plan Coordinator are:</p><ul><li>Care Home Manager</li><li>Care Quality Commission Inspector</li><li>Health and Social Care Assessor</li><li>Clinical Support Worker</li><li>Community Mental Health Worker</li><li>Dementia Care Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Care Plan Coordinator Course

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					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Business Plan has been specially designed to help learners gain a good command of Business Plan, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Business Plan, you will gain both practical and theoretical understanding of Business Plan that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 01: An Introduction to Business Planning</strong></td>
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					<td>▶</td>
					<td>An Introduction to Business Planning</td><td><span>🕐 00:55:00</span></td>
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					<td colspan="4"><strong>Module 02: Self-Assessment</strong></td>
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					<td>Self-Assessment</td><td><span>🕐 00:48:00</span></td>
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					<td colspan="4"><strong>Module 03: Setting Your Goals</strong></td>
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					<td>Setting Your Goals</td><td><span>🕐 00:35:00</span></td>
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					<td colspan="4"><strong>Module 04: Roles and Responsibilities</strong></td>
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					<td>Roles and Responsibilities</td><td><span>🕐 00:33:00</span></td>
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					<td colspan="4"><strong>Module 05: Outlining a Sketch</strong></td>
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					<td>Outlining a Sketch</td><td><span>🕐 00:39:00</span></td>
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					<td colspan="4"><strong>Module 06: Organising a Business Plan</strong></td>
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					<td>Organising a Business Plan</td><td><span>🕐 00:27:00</span></td>
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					<td colspan="4"><strong>Module 07: Structuring a Business Plan</strong></td>
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					<td>Structuring a Business Plan</td><td><span>🕐 00:48:00</span></td>
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					<td colspan="4"><strong>Module 08: Marketing Plan</strong></td>
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					<td>Marketing Plan</td><td><span>🕐 00:43:00</span></td>
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					<td colspan="4"><strong>Module 09: Getting to Know Your Customers</strong></td>
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					<td>Getting to Know Your Customers</td><td><span>🕐 00:30:00</span></td>
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					<td colspan="4"><strong>Module 10: Financing Your Business</strong></td>
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					<td>Financing Your Business</td><td><span>🕐 00:50:00</span></td>
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					<td colspan="4"><strong>Module 11: Setting the Right Price</strong></td>
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					<td>Setting the Right Price</td><td><span>🕐 00:34:00</span></td>
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					<td colspan="4"><strong>Module 12: Building a Company Value</strong></td>
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					<td>Building a Company Value</td><td><span>🕐 00:50:00</span></td>
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		                        </div>

Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Business Plan

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				<p><span>Register on the Business Plan today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p><p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion.</span></p><p><span>The Business Plan is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p><p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p><h5><b>What You Get With The Business Plan</b></h5><ul><li><span>Receive a e-certificate upon successful completion of the course</span></li><li><span>Get taught by experienced, expert instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
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			<h2>Course Design</h2>		</div>
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				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
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				<h2><b>Certificate of Achievement</b></h2><p><b>Endorsed Certificate of Achievement from the Quality Licence Scheme</b></p><p><span>Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only</span> <span>£99</span><span>.</span><span> Please note that overseas students may be charged an additional £10 for postage.</span></p><p><b>CPD Certificate of Achievement from Janets</b></p><p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p><h2><b>Endorsement</b></h2><p>This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p><h2><b>Method of Assessment</b></h2><p>In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.</p><h2><b>Who Is This Course For:</b></h2><p><span>The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge.</span></p><h2><b>Requirements:</b></h2><p><span>The online training is open to all students and has no formal entry requirements. To study the Business Plan, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p>					</div>
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					</div>
		</section>
									</div>
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					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: An Introduction to Business Planning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Introduction to Business Planning</td>
					<td> </td>
					<td><span><i></i> 00:55:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Self-Assessment</td>
				</tr>
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					<td><i></i></td>
					<td>Self-Assessment</td>
					<td> </td>
					<td><span><i></i> 00:48:00</span></td>
				</tr>
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					<td colspan="4">Module 03: Setting Your Goals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Setting Your Goals</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Roles and Responsibilities</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Roles and Responsibilities</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Outlining a Sketch</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Outlining a Sketch</td>
					<td> </td>
					<td><span><i></i> 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Organising a Business Plan</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organising a Business Plan</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Structuring a Business Plan</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Structuring a Business Plan</td>
					<td> </td>
					<td><span><i></i> 00:48:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Marketing Plan</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing Plan</td>
					<td> </td>
					<td><span><i></i> 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Getting to Know Your Customers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Getting to Know Your Customers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Financing Your Business</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Financing Your Business</td>
					<td> </td>
					<td><span><i></i> 00:50:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Setting the Right Price</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Setting the Right Price</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Building a Company Value</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building a Company Value</td>
					<td> </td>
					<td><span><i></i> 00:50:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Business Plan</td>
					<td> </td>
					<td><span><i></i> 2 weeks, 1 day</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificate QLS</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
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                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
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                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
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                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
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                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
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                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
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                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
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                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
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                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
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                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
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                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
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                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Online Course Marketing

Online Course Creation

Professional Skills Course (PSC)

Business Case Development

Trainers Course

<h2>ITIL® 4 Strategist: Direct, Plan and Improve: On-Demand</h2>
 <p>The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS.</p>
 <p>This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.</p>
 <p>This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams.</p><h3>What You Will Learn</h3>
 <p>At the end of this course, participants will be able to:</p>
 <ul>
 <li>Understand the key concepts of direction, planning, improvement</li>
 <li>Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context</li>
 <li>Understand the role of GRC and know how to integrate the principles and methods into the service value system</li>
 <li>Understand and know how to use the key principles and methods of continual improvement for all types of improvements</li>
 <li>Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement</li>
 <li>Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement</li>
 <li>Understand and know how to direct, plan, and improve value streams and practices</li>
 </ul><section>
                    <h3>Course Introduction </h3> <ul> <li>Let's Get to Know Each Other </li> <li>Course Overview </li> <li>ITIL® 4 Certification Scheme </li> <li>Course Learning Objectives </li> <li>Course Components </li> <li>Course Agenda </li> <li>Exercises </li> <li>Case Study: Axle Car Hire </li> <li>Case Study: HandyPerson on Demand </li> <li>Exam Details </li> </ul> <h3>Core Concepts of DPI </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of Direction </li> <li>Basics of Planning </li> <li>Basics of Improvement </li> <li>Other Core Elements </li> </ul> <h3>DPI through Service Value Chain and Guiding Principles </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>DPI of the SVS </li> <li>DPI of Guiding Principles </li> </ul> <h3>Role of Direction in Strategy Management </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Introducing Strategy Management </li> <li>Developing Effective Strategies </li> </ul> <h3>Implementation of Strategies </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Managing Risks </li> <li>Making Decisions through Portfolio Management </li> <li>Directing via Governance, Risk, and Compliance (GRC) </li> </ul> <h3>Introduction to Assessment and Planning </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Core Concepts of Assessment </li> <li>Conducting Effective Assessments </li> <li>Core Concepts of Planning </li> </ul> <h3>Assessment and Planning through VSM </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Introducing VSM </li> <li>Developing Value Stream Maps </li> <li>Knowing More About VSM </li> </ul> <h3>Measurement, Reporting, and Continual Improvement </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Measurement and Reporting </li> <li>Alignment of Measurements and Metrics </li> <li>Success Factors and Key Performance Indicators </li> <li>Continual Improvement </li> </ul> <h3>Measurements and Continual Improvement through Dimensions and SVS </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Measurements for the Four Dimensions </li> <li>Continual Improvement of the Service Value Chain and Practices </li> </ul> <h3>OCM Principles and Methods </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of OCM </li> <li>OCM throughout DPI and Service Value Chain </li> <li>Resistance and Reinforcement </li> </ul> <h3>Communication Principles and Methods </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Basics of Effective Communication </li> <li>Communication with Stakeholders </li> </ul> <h3>SVS Development Using Four Dimensions </h3> <ul> <li>Key Terms Covered in the Module </li> <li>Module Learning Objectives </li> <li>Organizations and People in the SVS </li> <li>Partners and Suppliers in the SVS </li> <li>Value Streams and Processes in the SVS </li> <li>Information and Technology in the SVS</li> </ul>


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