<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for network and software engineers interested in Cisco Collaboration and Webex automation and who hold job roles such as:<br />Collaboration Sales Engineer<br />Collaboration Software Developer<br />Collaboration Solutions Architect<br />Consulting Systems Engineer<br />Network Administrator<br />Network Engineer<br />Network Manager<br />Software Architect<br />Software Developer<br />Systems Engineer<br />Technical Solutions Architect<br />Wireless Design Engineer<br />Wireless Engineer</p>Overview<p>After taking this course, you should be able to:<br />Examine API and automation capabilities and concepts for Cisco Unified Communication Manager<br />Examine API and automation capabilities and concepts for Cisco Unity Connection<br />Examine API and automation capabilities and concepts for Cisco Finesse<br />Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints<br />Examine API and automation capabilities and concepts for Cisco Webex Teams<br />Examine API and automation capabilities and concepts for Cisco Webex Meetings</p><p>This course teaches you how to implement CiscoÂ© Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud, including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco UnityÂ© Connection, Cisco FinesseÂ©, Cisco Collaboration Endpoints, Cisco Webex Teams?, and Cisco WebexÂ© Meetings. You will also learn how to use Application Programming Interfaces (APIs) interfaces such as Representational State Transfer (REST) and Simple Object Access Protocol (SOAP), parsing data in Extensible Markup Language (XML) and JavaScript Object Notation (JSON) formats, and leverage frameworks such as Python.<br />This course prepares you for the 300-835 Automating and Programming Cisco Collaboration Solutions (CLAUTO) certification exam, and specialization toward the CCNP Collaboration certification.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Automating Cisco Unified Communications Manager</li><li>Automating Cisco Unity Connection</li><li>Automating Cisco Finesse</li><li>Examining Cisco Collaboration Endpoint Automation</li><li>Examining Cisco Cloud Collaboration Automation</li><li>Examining Cisco Conferencing Automation</li></ul><h4>Lab outline</h4><ul><li>Configure the Initial Collaboration Lab Environment<br />Verify Phone Details<br />Configure Phone Line Label<br />Configure User Pin<br />Configure System Forward No Answer Timer<br />Configure Route Plan Report<br />Deploy Basic SQL Query<br />Deploy Advanced SQL Query<br />Configure an Alternate Extension in Cisco Unity Connection<br />Configure Voicemail Pin<br />Verify Agent Settings<br />Deploy Gadget<br />Deploy Modify Call Via Video Codec<br />Configure System Name and Branding<br />Deploy and Monitor Video Call<br />Configure Custom Control Panel<br />Deploy Macro<br />Verify Cisco Webex Organization and License Information<br />Configure New Cisco Webex Teams Room<br />Deploy Interactive Bot<br />Deploy Widget<br />Configure Cisco Webex Meetings User<br />Configure and Record Cisco Webex Meeting<br />Verify System Status<br />Configure Host Access on Cisco Meeting Server Spaces</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing Automation for Cisco Collaboration Solutions (CLAUI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing Automation for Cisco Collaboration Solutions (CLAUI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional certification (CCNP)

Certificate of Completion (CCL)

AWS Certified Cloud Practitioner

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

Cisco Implementing Automation for Cisco Collaboration Solutions (CLAUI)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Security Engineers<br />Network Engineers</p>Overview<p>Upon completion of this course, students will be able to:<br />Deploy gateways using the Gaia web interface<br />Configure a Security Policy<br />Learn about managing and monitoring a secure network<br />Upgrade and configure a Security Gateway to implement a virtual private network for both internal and external, remote users</p><p>The growing frequency and sophistication of security threats makes protecting your organization more difficult every year. Check Point?s integrated products provide end-to-end security from the enterprise to the cloud to your mobile worker?s personal devices. They prevent and mitigate cyberattacks and limit the data theft that often results from these threats.</p></div><div id="course-pills-2"><h4>Introduction to Check Point Technology</h4><h4>Deployment Platforms</h4><h4>Introduction to the Security Policy</h4><h4>Monitoring Traffic &amp; Connections</h4><h4>Network Address Translation</h4><h4>Using SmartUpdate</h4><h4>User Management &amp; Authentication</h4><h4>Identity Awareness</h4><h4>Introduction to Check Point VPNs</h4><h4>SmartLog</h4></div>

Certified in Cybersecurity (CC)

Certified Cloud Security Professional (CCSP)

Certified Cyber Professional (CCP)

Check Point Software - Check Point Certified Security Expert R80.20 (CCSE)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />Phone Network Administrators<br />Phone Network Engineers<br />Data System Administrators<br />Entry-level Network Engineers<br />Channel Partners/Resellers, Customers, Employees</p>Overview<p>Describe the Cisco Unified Communications Manager network, service, and features<br />Understand the importance of and configuration of redundancy and high availability in the enterprise network<br />Describe user configuration and the user web interface<br />Explain basic phone options and the use of BAT<br />Explain the route plan and on-net/off-net calling<br />Describe the various media resources, including conferencing and MOH<br />Describe the basic phone features and use of hunt groups</p><p>Administering Cisco Unified Communications Manager (ACUCM)  v12.0 is a 3-day training program that provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. The Cisco IT training course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level IP telephony course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version v12.x.The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The Cisco training course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involves routers, switches, or Cisco IOS software configuration.</p></div><div id="course-pills-2"><h4>Exploring IP Telephone</h4><ul><li>Traditional Voice versus IP Telephony</li><li>Clustering Overview</li><li>Intracluster Communications</li><li>Cisco Unified Communications Manager Clusters</li><li>Clustering Options</li><li>Platform Requirements</li></ul><h4>Describing Deployment Models</h4><ul><li>Single-Site Deployment</li><li>Centralized Call-Processing Deployment</li><li>Distributed Call-Processing Deployment</li><li>Distributed Single-Cluster Call-Processing Deployment</li><li>Hybrid Call-Processing Deployment</li><li>New Advanced Multicluster Options</li></ul><h4>Understanding Advanced Multisite Features</h4><ul><li>Need for CAC</li><li>Deploying AAR</li><li>Survivable Remote Site Telephony</li><li>SRST Failover</li></ul><h4>Logging in to Cisco Unified Communications Manager</h4><ul><li>Logging In to Cisco Unified CM Administration and Cisco Unified Serviceability</li><li>Logging In to Cisco Unified Operating System Administration and the DRS</li><li>Navigation Menu</li><li>Command-Line Interface</li></ul><h4>Examining Basic Server Configuration</h4><ul><li>Server Configuration?Eliminating DNS Reliance</li><li>Configuring Enterprise Parameters</li></ul><h4>Describing Multilevel Administration</h4><ul><li>Configuring Multilevel Administration</li><li>Creating End Users</li><li>Creating Roles</li><li>Creating User Groups</li><li>Assigning Users to User Groups</li></ul><h4>Configuring DRS Backup and Restore Procedures </h4><ul><li>DRS Backup Procedures</li><li>DRS Restore Procedures</li></ul><h4>Understanding User Configuration</h4><ul><li>Understanding User Management</li><li>Configuring Users</li></ul><h4>Using the User Web Pages</h4><ul><li>Understanding the User Web Pages</li><li>Using the User Web Pages</li></ul><h4>Configuring System Parameter</h4><ul><li>Cisco Unified CM Configuration</li><li>Cisco Unified Communications Manager Group Configuration</li><li>Phone NTP Configuration</li><li>Date/Time Group</li><li>Codecs and Regions</li><li>Location Configuration</li><li>Device Pool Configuration</li><li>DHCP Service Configuration</li><li>Device Defaults Configuration</li><li>Clusterwide Parameters</li><li>Licensing</li></ul><h4>Supporting Cisco Unified IP Phones</h4><ul><li>Cisco Unified IP Phones Overview</li><li>Specialized Cisco Unified IP 7900 Series Phones</li><li>Phone Button Templates</li><li>Softkey Templates</li></ul><h4>Exploring Phone Registration and IP Phone Communications</h4><ul><li>Cisco Unified IP Phone Registration</li><li>Cisco Unified IP Phone Configuration</li></ul><h4>Utilizing the Bulk Administration Tool (BAT)</h4><ul><li>Overview of Cisco Unified Communications Manager BAT</li><li>Cisco Unified Communications Manager TAPS</li></ul><h4>Implementing Dial Plan Connectivity</h4><ul><li>Organizational Dial Plan</li><li>Trunks</li><li>Gateways</li></ul><h4>Creating Route Plans</h4><ul><li>Dial Plan Overview</li><li>Route Pattern Overview</li><li>Digit Collection</li><li>Call Routing</li></ul><h4>Configuring Transition Patterns and Route Filters</h4><ul><li>Translation Patterns</li><li>The 9.@ Pattern</li><li>Route Filters</li></ul><h4>Implementing Digit Manipulation</h4><ul><li>Discard Digits Instruction</li><li>Transformation Masks</li><li>Route Plan Report</li></ul><h4>Defining Class of Control</h4><ul><li>Overview of Class of Control</li><li>Partitions</li><li>CSS Configuration</li><li>PLAR Application</li></ul><h4>Using Class of Control Features</h4><ul><li>Call Restriction</li><li>Time of Day Routing</li><li>Traditional vs. Line/Device Approach</li></ul><h4>Defining Media Resources</h4><ul><li>Overview of Media Resources</li><li>Conference Bridge</li><li>Media Termination Points</li><li>Transcoder</li><li>Music on Hold</li><li>Annunciator</li></ul><h4>Exploring Media Resource Management</h4><ul><li>MRG Management</li><li>Configuring MRGs</li><li>Configuring MRGLs</li></ul><h4>Describing Basic Features</h4><ul><li>Call Park</li><li>Call Pickup</li><li>Cisco Call Back</li><li>Shared Lines with Barge and Privacy</li></ul><h4>Exploring Hunt Groups</h4><ul><li>Hunt Group Overview</li><li>Line Group Configuration</li><li>Hunt List Configuration</li><li>Hunt Pilot Configuration</li><li>Final Forwarding</li></ul><h4>Describing Phone Services</h4><ul><li>Cisco IP Phone Services</li><li>Cisco Phone Services Configuration </li></ul></div>

Commercial & Contract Management Certification Program (CCM)

Computer Networking

Cisco Administering Cisco Unified Communications Manager v12 (ACUCM)

<div id="course-pills-1">Duration<p>62.5 Days</p><p>375 CPD hours</p><p>Cisco Learning Library: Data Center offers a subscription to Cisco online data center training, including certifications, products, and technologies.This comprehensive technical training library offers full-length, interactive certification courses, additional product and technology training with labs, and thousands of reference materials</p></div><div id="course-pills-2"><h4>Data Center Library Certification Courses CCNP Data Center</h4><ul><li>Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.0</li><li>Designing Cisco Data Center Infrastructure (DCID) v7.0</li><li>Troubleshooting Cisco Data Center Infrastructure (DCIT) v7.0</li><li>Implementing Cisco Application Centric Infrastructure (DCACI) v1.0</li><li>Configuring Cisco MDS 9000 Series Switches (DCMDS)</li><li>Implementing Automation for Cisco Data Center Solutions (DCAUI)</li></ul><h4>CCIE Data Center</h4><ul><li>Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.0</li></ul><h4>Product and Technology Training</h4><ul><li>Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.0</li><li>Understanding Cisco Data Center Foundations (DCFNDU) v1.0</li><li>Implementing Cisco Application Centric Infrastructure (DCACI) v1.0</li><li>Introducing Cisco NX-OS Switches and Fabrics in the Data Center (DCINX) v1.0</li><li>Configuring Cisco NX-OS Switches and Fabrics in the Data Center (DCCNX) v1.0</li><li>Designing Cisco Data Center Infrastructure (DCID) v7.0</li><li>Troubleshooting Cisco Data Center Infrastructure (DCIT) v7.0</li><li>Implementing Cisco Application Centric Infrastructure?Advanced (DCACIA) v1.0</li><li>Introducing Cisco Unified Computing System (DCIUCS) v1.0</li><li>Configuring Cisco Unified Computing System (DCCUCS) v1.0</li><li>Implementing Cisco Tetration Analytics (DCITET) v1.0</li><li>Cisco MDS 9000 Series Switches Overview (DCMDSO) v1.0</li><li>Configuring Cisco Nexus 9000 in NX-OS Mode (C9KNX) v1.2</li><li>Configuring Cisco Nexus 9000 Series Switches in ACI Mode (DCAC9K) v3.0</li><li>Introducing Cisco Nexus 9000 Switches in NX-OS Mode (DCINX9K) v2.1</li><li>Configuring VXLANs on Cisco Nexus 9000 Series Switches (DCVX9K) v1.0</li><li>Cisco Application Centric Infrastructure Operations and Troubleshooting (DCACIO) v4.1</li><li>Configuring Cisco MDS 9000 Series Switches (DCMDS) v3.1</li><li>Introducing Cisco MDS 9000 Series Switches (DCIMDS) v1.0</li><li>Implementing Automation for Cisco Data Center Solutions (DCAUI) v1.0</li><li>Introducing Automation for Cisco Solutions (CSAU) v1.0</li><li>Implementing Cisco HyperFlex (DCIHX) v1.2</li><li>Configuring the Cisco Nexus Data Center Transport (CCNDC-T) v2.0</li><li>Configuring the Cisco Nexus Data Center Virtual Machines (CCNDC-V) v2.0</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Digital Learning Data Center training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Digital Learning Data Center course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

IT Certifications

ICDL (International Certification of Digital Literacy)

Cisco Digital Learning Data Center

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This section specifies the primary and secondary target audiences of this course by job roles and notes the relevance to each job role.<br /></p><p>Collaboration Engineers and Administration</p><br />Primary audiences:<br /><li>Collaboration engineers involved in the design, implementation, and troubleshooting of Cisco collaboration core technologies.</li><br />Secondary audiences:<br /><li>Administration involved in support and troubleshooting of Cisco collaboration technologies.</li><p></p>Overview<p>Upon completing this course, you will be able to meet these objectives:<br /></p><li>Describe the Cisco Expressway - C features and functionality within the collaboration architecture</li><br /><li>Configure and troubleshoot Cisco Unified Communications Manager and Cisco expressway Series integration</li><br /><li>Describe the Cisco Expressway - C additional features</li><br /><li>Configure and troubleshoot Cisco Collaboration solutions for B2B calls</li><br /><li>Describe how to secure B2B communication with Cisco Expressway Series</li><br /><li>Describe the MRA feature</li><br /><li>Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity Connection and Cisco IM&amp;P</li><br /><li>Configure Cisco Webex Hybrid Services</li><p></p><p>This course provides students knowledge about Cisco Expressway Series solutions, such as B2B calls, Cisco Mobile and Remote Access for remote workers, authentication options, and additional Cisco Expressway Series features.</p></div><div id="course-pills-2"><h4>Configuring and Troubleshooting the Cisco Expressway Series</h4><ul><li>Cisco Expressway Series Architecture</li><li>Discovery 1: Deploy virtualized Cisco Expressway</li><li>Discovery 2: Perform the initial Cisco Expressway series configuration</li><li>Describe SIP and H.323 in the Cisco Expressway series</li><li>Describe interworking in the Cisco Expressway series</li><li>Discovery 3: Register endpoints on Cisco Expressway series</li><li>Zones</li><li>Digital string manipulation</li><li>Search rules</li><li>Transforms</li><li>Discovery 4: Call search history and registrations</li><li>Troubleshoot call processing on Cisco Expressway series</li><li>Discovery 5: Troubleshooting tools</li><li>Backup and restore</li><li>Rerference</li><li></li></ul><h4>Configuring Cisco Expressway Additional Freatures</h4><ul><li>Describe bandwidth management</li><li>Hardening local endpoint registrations</li><li>Discovery 6: Configure Cisco Expressway series bandwidth management and registration restrictions</li><li>Discovery 7: Troubleshoot Cisco Expressway series endpoint registration and local dial plan</li><li>Describe Cisco Expressway security and clustering features</li><li>Discovery 8: Configure Cisco Expressway series security features</li></ul><h4>Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series</h4><ul><li>Cisco unified communications manager and Cisco Expressway-C integration overview</li><li>Dian plan overview</li><li>Call policy</li><li>Discovery 9: Configure Cisco unified communications manager to connect with Cisco Expressway-C</li><li>Troubleshooting options for Cisco unified communications manager and Cisco Expressway-C intergration</li><li>Discovery 10: Troubleshoot Cisco unified communications manager and Cisco Expressway series integration</li><li>Discovery 11: Configure and troubleshoot Cisco unified communications manager and Cisco Expressway series integration (practice activity)</li><li>References</li><li></li></ul><h4>Configuring and Troubleshooting Cisco Collaboration Solutions for Bussiness-to-Bussiness</h4><ul><li>Describe supported services for B2B collaboration</li><li>Describe prerequisites for business to business collaboration</li><li>Call flow including Cisco unified communications manager endpoints</li><li>Network address translation in a collaboration environment</li><li>Discovery 12: Implement a B2B Cisco collaboration solution</li><li>Cisco Expressway series B2B call troubleshooting</li><li>Discovery 13: Troubleshoot B2B calls on the Cisco Expressway series</li><li>References</li><li>Discovery 14: Troubleshoot B2B calls on the Cisco Expressway series (practice activity)</li></ul><h4>Securing Business-Business Communication</h4><ul><li>Firewall Traversal</li><li>Secure media</li><li>Secure media between Cisco unified communications manager and Cisco Expressway series</li><li>Toll fraud prevention</li><li>Discovery 15: Secure a B2B Cisco collaboration communication</li><li>Refrences</li></ul><h4>Configuring and Troubleshooting Mobile and Remote Access</h4><ul><li>Describe prerequisites for mobile and remote access</li><li>Describe service discovery</li><li>Explore Expressway settings for MRA</li><li>Certificates</li><li>HTTP proxy</li><li>Cisco jabber registration procedure</li><li>Cisco jabber registration procedure in Hybrid deployment</li><li>Cisco jabber configuration file</li><li>Discovery 16: Configure MRA on the Cisco Expressway series</li><li>MRA troubleshooting</li><li>Discovery 17: Troubleshoot MRA on the Cisco Expressway series</li></ul><h4>Integrating and Securing Mobile and Remote Access</h4><ul><li>Secure Cisco unified communications integration</li><li>Cisco unity connection integration</li><li>Cisco MRA access control options</li><li>Additional Cisco MRA features</li><li>Discovery 18: Configure MRA with additional application integrations</li><li>References</li></ul><h4>Configuring Cisco Webex Hybrid Services</h4><ul><li>Cisco Webex teams</li><li>Describe Cisco Webex control hub</li><li>Describe Cisco Webhex hybrid media services</li><li>Describe Cisco Expressway requirements for using hybrid call service connect</li><li>Explore Cisco Expressway requirements for using hybrid call service connect</li><li>Describe Cisco Webex video mesh</li><li>Discovery 19: Prepare for Cisco Webex teams integration</li><li>Discovery 20: Configure Cisco Webex hybrid services</li><li></li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing Cisco Collaboration Cloud and Edge Solutions v1.0 (CLCEI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing Cisco Collaboration Cloud and Edge Solutions v1.0 (CLCEI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Implementing Cisco Collaboration Cloud and Edge Solutions v1.0 (CLCEI)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Cisco Unified Communications system channel partners and resellers.<br />• System and technical support engineers.<br />• Customers who are deploying and maintaining Cisco Unified CCE solution products.</p>Overview<p>Upon completing this course, the learner will be able to meet these overall objectives:<br />• Understand CCE solutions, architecture, solution options, deployment models, integrated features and call flow options.<br />• Apply advanced scripting principles using the expression editor and custom functions and implement silent monitoring and recording.<br />• Understand Cisco Finesse administration and how to set up reason/wrap-up codes, desktop layout, custom variables, and workflow applications and implement Finesse IP Phone Agent.<br />• Understand and implement VoiceXML applications and configure access to an external database via the VXML Server.<br />• Understand the concepts behind translation routing to include when, why, and how to implement translation routing in a Cisco Unified CCE or traditional ICM environment.<br />• Implement Cisco Unified CCE Options including Cisco Outbound dialing, Courtesy Callback, Agent Greeting/Whisper announcements, and Mobile Agent.<br />• Understand advanced CUIC reporting concepts including administration, importing reports, and custom reporting.</p><p>Helps prepare learners to implement more advanced functions and options in the Cisco Unified CCE environment.</p></div><div id="course-pills-2"><h4>Cisco Unified Contact Center Enterprise Overview</h4><ul><li>Lesson 1: Presenting Cisco Unified Contact Center Enterprise</li><li>Lesson 2: Cisco Unified CCE Core Components</li><li>Lesson 3: Cisco Unified CCE Options</li><li>Lesson 4: Basic Call Flow Models</li></ul><h4>Implementing Business Rules</h4><ul><li>Lesson 1: Advanced Scripting and Routing</li><li>Lesson 2: ICM Scripting Variables, Expressions, Formulas and Functions</li><li>Lesson 3: Silent Monitoring and Recording</li><li>Lesson 4: Advanced CVP Configurations</li></ul><h4>Using Finesse Administration</h4><ul><li>Lesson 1: Finesse Overview</li><li>Lesson 2: Finesse Administration</li><li>Lesson 3: Finesse IP Phone Agent</li></ul><h4>Using CVP VoiceXML Applications</h4><ul><li>Lesson 1: Basic VoiceXML Functionality</li><li>Lesson 2: Using Call Studio</li><li>Lesson 3: ICM Scripting for VoiceXML Applications</li></ul><h4>Translation Routing</h4><ul><li>Lesson 1: Traditional Translation Routing</li><li>Lesson 2: Translation Routing to CVP</li></ul><h4>Configuring Cisco Unified CCE Options</h4><ul><li>Lesson 1: Cisco Outbound Option</li><li>Lesson 2: Courtesy Callback</li><li>Lesson 3: Agent Greeting/Whisper Announcements</li><li>Lesson 4: Mobile Agent</li></ul><h4>CUIC Reporting for the Advanced User</h4><ul><li>Lesson 1: CUIC Overview</li><li>Lesson 2: CUIC Administration</li><li>Lesson 3: Importing and Using CVP Reports</li><li>Lesson 4: Custom Reporting</li></ul></div>

Cisco Unified Contact Center Enterprise Advanced Administration v11.5 (UCCE-AA)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Students preparing to take the CCNP Collaboration certification<br />Network administrators<br />Network engineers<br />Systems engineers</p>Overview<p>After taking this course, you should be able to:<br />Describe the Cisco Collaboration solutions architecture<br />Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)<br />Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication<br />Implement Cisco Unified Communications Manager provisioning features<br />Describe the different codecs and how they are used to transform analogue voice into digital streams<br />Describe a dial plan, and explain call routing in Cisco Unified Communications Manager<br />Implement Public Switched Telephone Network (PSTN) access using MGCP gateways<br />Implement a Cisco gateway for PSTN access<br />Configure calling privileges in Cisco Unified Communications Manager<br />Implement toll fraud prevention<br />Implement globalized call routing within a Cisco Unified Communications Manager cluster<br />Implement and troubleshoot media resources in Cisco Unified Communications Manager<br />Describe Cisco Instant Messaging and Presence, including call flows and protocols<br />Describe and configure endpoints and commonly required features<br />Configure and troubleshoot Cisco Unity Connection integration<br />Configure and troubleshoot Cisco Unity Connection call handlers<br />Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company<br />Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic<br />Define QoS and its models<br />Implement classification and marking<br />Configure classification and marking options on Cisco Catalyst switches</p><p>The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.1 course helps you prepare for advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOSÂ©) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.This course helps prepare you to take the exam:350-801 Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)After you pass this exam, you earn Cisco Certified Specialist - Collaboration Core certification and satisfy the core requirement for these certifications:CCNP CollaborationCCIE CollaborationThis course prepares you for the 300-435 Automating Cisco Enterprise Solutions (ENAUTO) certification exam. Introducing Automation for Cisco Solutions (CSAU) is required prior to enrolling in Implementing Automation for Cisco Enterprise Solutions (ENAUI) because it provides crucial foundational knowledge essential to success.</p></div><div id="course-pills-2"><h4>Course Outlines</h4><ul><li>Describing the Cisco Collaboration Solutions Architecture</li><li>Exploring Call Signaling over IP Networks</li><li>Integrating Cisco Unified Communications Manager LDAP</li><li>Implementing Cisco Unified Communications Manager Provisioning Features</li><li>Exploring Codecs</li><li>Describing Dial Plans and Endpoint Addressing</li><li>Implementing MGCP Gateways</li><li>Implementing Voice Gateways</li><li>Configuring Calling Privileges in Cisco Unified Communications Manager</li><li>Implementing Toll Fraud Prevention</li><li>Implementing Globalized Call Routing</li><li>Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager</li><li>Describing Cisco Instant Messaging and Presence</li><li>Enabling Cisco JabberÂ©</li><li>Configuring Cisco Unity Connection Integration</li><li>Configuring Cisco Unity Connection Call Handlers</li><li>Describing Collaboration Edge Architecture</li><li>Analyzing Quality Issues in Converged Networks</li><li>Defining QoS and QoS Models</li><li>Implementing Classification and Marking</li><li>Configuring Classification and Marking on Cisco Catalyst Switches</li></ul></div>

CompTIA Network+

Cisco Implementing and Operating Cisco Collaboration Core Technologies v1.1 (CLCOR)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />Network operations center (NOC) operators<br />System administrators<br />System engineers<br />Technical support personnel<br />Channel partners, resellers</p>Overview<p>Upon completing this course, the learner will be able to meet these overall objectives:<br />Cisco IOS XR general architecture<br />Introduction to the Cisco IOS XR command line interface (CLI)<br />Basic system configuration<br />Tracing the switch fabric data path<br />Monitoring the Cisco IOS XR system<br />Working within the Cisco IOS XR configuration file system<br />Interpreting Cisco IOS XR error messages and log file messages<br />Creating system core dumps</p><p>This 4-day course, Introduction to Cisco IOSÂ© XR (IOSXR100), is an instructor led, lab-based, hands-on course, where you learn the fundamental concepts on which the operating system is based and Cisco IOS XR basic operations for configuration, software, file system configuration, and monitoring. Basic troubleshooting for how to troubleshoot problems relating to process failures, frozen processes, and high CPU and memory consumption is also covered. This course introduces you to the features and functions of the Cisco IOS XR Software operating system. Through a combination of lecture and hands-on lab exercises, you gain an understanding of all major aspects of the operating system, including the architecture, high-availability components, scalability features, configuration basics, switch fabric data path, basic software operations, configuration file overview, monitoring the Cisco IOS XR operating system, and working with error messages and core dumps.</p></div><div id="course-pills-2"><h4>Module 1: Cisco IOS XR Software Overview</h4><ul><li>Cisco IOS XR Architecture</li><li>High Availability</li><li>Scalability</li></ul><h4>Module 2: Cisco IOS XR Configuration Basics</h4><ul><li>Configuration Operations</li><li>Initial Configuration</li><li>Reviewing the Configuration</li><li>Route Processor Redundancy</li></ul><h4>Module 3: Switch Fabric Architecture</h4><ul><li>Cisco IOS XR Architecture, High Availability, and Scalability Review</li><li>Verifying the Fabric Data Path</li></ul><h4>Module 4: Cisco IOS XR Software Operations</h4><ul><li>Examining the Operation Basics</li><li>Examining Configuration Operations</li><li>Examining Configuration Rollback and Recovery</li><li>Examining Process Management</li></ul><h4>Module 5: Configuration File System Overview</h4><ul><li>Configuration File System</li></ul><h4>Module 6: Monitoring the Cisco IOS XR Operating System</h4><ul><li>Cisco IOS XR Architecture</li><li>System Monitoring Commands</li></ul><h4>Module 7: Error Messages and Core Dumps</h4><ul><li>System Error Messages</li><li>Logging System Messages</li><li>Cisco IOS XR Core Dumps</li></ul></div>

Certificate in Information Security Management Principles (CISMP)

Cisco

Cisco Introduction to Cisco IOS XR (IOSXR100)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p><p>This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment.Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components.</p></div><div id="course-pills-2"><h4>Tools for Managing UC Collaboration 12.5</h4><ul><li>Prime Collaboration Deployment Manager Overview 12.5<br />Bulk Admin Tool (BAT)<br />Importing and Exporting Settings<br />Importing and Exporting Users<br />Importing and Exporting Phones<br />Phone Migrations<br />Unsupported IP Phone Models<br />CUCM Upgrades<br />Loading COP Files</li></ul><h4>Unified Communication Manager 12.5</h4><ul><li>Cisco Smart Licensing<br />Cisco Unified Communication Manager Overview<br />Cisco UCM Configuration<br />Redundancy<br />Services<br />Service Parameters<br />Enterprises Parameters<br />User Configuration<br />LDAP Integration<br />Synchronization<br />Authentication<br />Attribute Mapping<br />Filters<br />Endpoint Configuration<br />Creating and Modifying Phone and Configuration<br />Call Routing<br />Implementing Calling Privileges<br />Partitions and CSSs Configuration<br />Implementing Extension Mobility<br />Media Resources<br />Cisco Meeting Server<br />Troubleshooting UCM Features<br />CAR (CDR Accounting and Reporting) Tool<br />Reports<br />Dialed Number Analyzer<br />RTMT<br />Log Collection<br />Use RTMT to View Performance Counters<br />Troubleshooting Common Endpoint Registration Issues<br />Disaster Recovery System<br />Remote Site Redundancy</li></ul><h4>Gateway</h4><ul><li>Gateway Overview<br />Cisco H323 Gateways<br />Cisco MGCP Gateways<br />Cisco IOS SIP Gateways<br />Troubleshooting IOS Gateways</li></ul><h4>Cisco Emergency Responder (CER) 12.5</h4><ul><li>CER Overview<br />Emergency Notifications<br />CER Redundancy and Clustering<br />Integration with CUCM<br />Cisco Emergency Responder Administration Interfaces<br />Configuring Users and Role-Based System Access<br />Configuring Cisco Emergency Responder<br />Notification by IP Subnet<br />SNMP Overview<br />Adding new switches<br />Notification by Switch Port</li></ul><h4>Cisco Unified Communications Mobile and Remote Access (MRA)</h4><ul><li>MRA Overview<br />Expressway Edge<br />MRA Licensing<br />MRA Components<br />Certificates</li></ul><h4>Integrating Cisco Unified IM and Presence 12.5</h4><ul><li>IM&amp;P and Jabber Overview<br />Configure Service Discovery<br />DNS Record Requirements<br />Install Cisco Jabber<br />Cisco Jabber in Softphone Mode<br />Set Up Cisco Jabber in Full UC Mode<br />Integrating CUCM and IM&amp;P<br />Configuring CUCM Services for Jabber<br />Troubleshooting Jabber</li></ul><h4>Integrating Cisco Unity Connection 12.5</h4><ul><li>Cisco Unity Connection Overview<br />Cisco Unity Connection Integration Using SIP<br />Cisco Unity Connection Call Handlers<br />Configuring Search spaces and Partitions<br />Cisco Unity Connection Administration<br />Cisco Unity Connection Integration Troubleshooting Tools<br />RTMT<br />Using Port Monitor to Troubleshoot Voice Mails<br />Cisco Unity Audiotext Application<br />Unified Messaging</li></ul><h4>Cisco Meeting Server (CMS)</h4><ul><li>Introduction to Cisco Meeting Server<br />Configuring CMS<br />Configuring Meetings with CMS<br />Configuring Spaces with CMS<br />Scheduling Meeting with TMS</li></ul><h4>Cisco UCCX</h4><ul><li>Cisco Unified Contact Center Express Overview<br />Cisco Unified Contact Center Express Administration<br />Agents<br />Skills<br />Queues<br />Basic Scripting (Overview)<br />Finesse<br />Reporting<br />CUIC</li></ul><h4>Cisco Paging Server (InformaCast)</h4><ul><li>InformaCast Overview<br />InformaCast Administration<br />IP Phone Paging<br />Analog Paging<br />Multicast Requirements<br />Using InformaCast</li></ul><h4>Troubleshooting</h4><ul><li>Using Troubleshooting Methodology<br />Analyze the Troubleshooting Process<br />Troubleshooting Methodology in Complex Environments<br />Define the Problem<br />Gather Facts<br />Consider Possibilities<br />Create an Action Plan<br />Implement an Action Plan<br />Observe Results<br />Restart the Problem-Solving Process<br />Document Facts<br />Using Troubleshooting and Monitoring Tools<br />Cisco Unified Serviceability<br />Cisco Unified RTMT Performance Monitor and Data Logging<br />Trace File Collection<br />Troubleshooting Common Gateway and Endpoint Registration Issues<br />IP Phone Initialization<br />Common DHCP-Related and TFTP-Related Issues<br />Using Ping to Cisco IP Phones<br />Cisco Unified IP Phone Status Messages<br />Cisco Unified IP Phone Network Configuration</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>System installersSystem integratorsSystem administratorsNetwork administratorsSolution designers</p>Overview<p>After taking this course, you should be able to:Describe the Cisco IOS XR software architecture, high availability components, and scalability featuresPerform basic configurations on a Cisco IOS XR routerDescribe Cisco IOS XR software operationsDescribe the configuration file systemPerform Cisco IOS XR software installationsConfigure AAA servicesConfigure NTPConfigure Simple Network Management Protocol (SNMP), telemetry, and loggingConfigure routing protocolsMonitor processesUse error messages and core dumps</p><p>he Introduction to Cisco IOS XR (IOSXR100) v2.0 course introduces you to the features and functions of the CiscoÂ© Internetwork Operating System (Cisco IOSÂ©) XR Software operating system. You learn the fundamental concepts on which the operating system is based and Cisco IOS XR basic operations, system administration, and troubleshooting.</p></div><div id="course-pills-2"><h4>Cisco IOS XR Software Overview </h4><ul><li>Platform Overview</li><li>Cisco IOS XR Architecture</li><li>Cisco IOS XR High Availability</li></ul><h4>Cisco IOS XR Software Configuration Basics </h4><ul><li>Cisco IOS XR Configuration Operations</li><li>Cisco IOS XR Initial Configuration</li><li>Reviewing the Configuration</li></ul><h4>Cisco IOS XR Software Operations </h4><ul><li>Examining Configuration Operations</li><li>Examining Configuration Rollback and Recovery</li></ul><h4>Configuration File System Overview </h4><ul><li>Examining the Binary Configuration</li><li>Examining the Commit Database</li><li>Examining the ASCII Configuration</li><li>Examining the Nonvolatile Generation (NVgen) Files</li><li>Verifying Cisco Fabric Services (CFS) Integrity</li></ul><h4>Cisco IOS XR Software Installation </h4><ul><li>Software Package Basics</li><li>Installing Software Packages</li></ul><h4>AAA Security </h4><ul><li>AAA Fundamentals</li><li>Task-Based Security</li><li>Configuring a User Security Policy</li><li>Authentication with Remote Servers</li><li>Configuring Router to AAA Server Communication</li><li>Configuring Authentication</li><li>Terminal Access Controller Access-Control System Plus (TACACS+) Command Authorization</li><li>Configuring Accounting</li><li>AAA Troubleshooting</li></ul><h4>Network Time Synchronization </h4><ul><li>Network Time Protocol</li></ul><h4>SNMP, Telemetry, and Logging </h4><ul><li>Examining SNMP</li><li>Examining Telemetry</li><li>Examining Logging</li></ul><h4>Basic Routing Configuration </h4><ul><li>Configuring Intermediate System to Intermediate System (IS-IS)</li><li>Configuring Open Shortest Path First (OSPF)</li><li>Configuring Border Gateway Protocol (BGP)</li><li>Configuring Routing Protocol for LLN (RPL) Policy</li></ul><h4>Packet Filtering </h4><ul><li>Access Control Lists</li><li>Unicast Reverse Path Forwarding</li><li>Management Plane Protection</li></ul><h4>Monitoring Process </h4><ul><li>Examining Processes and Threads</li><li>Process Crashes</li><li>Commands for Debugging Processes</li><li>Restartability of Processes</li><li>Process Monitoring</li><li>Identifying Memory Problems</li><li>Memory Depletion</li></ul><h4>Core Dumps </h4><ul><li>Core Dump Fundamentals</li><li>Using Core Dump Information</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Introduction to Cisco IOS XR v2.0 (IOSXR100) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Introduction to Cisco IOS XR v2.0 (IOSXR100) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Trainers Course

Cisco Introduction to Cisco IOS XR v2.0 (IOSXR100)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for anyone seeking CCNA certification. The course also provides foundational knowledge for all support technicians involved in the basic installation, operation, and verification of Cisco networks. The job roles best suited to the material in this course are:<br />Entry-level network engineer<br />Network administrator<br />Network support technician<br />Help desk technician</p>Overview<p>This course will help you:<br />Learn the knowledge and skills to install, configure, and operate a small- to medium-sized network<br />Gain a foundation in the essentials of networking, security, and automation<br />Earn 30 CE credits toward recertification</p><p>The Implementing and Administering Cisco Solutions (CCNA) v2.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 CiscoÂ© Certified Network Associate (CCNAÂ©) exam. By passing this one exam, you earn the CCNA certification. This course also earns you 30 Continuing Education (CE) credits towards recertification.</p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Exploring the Functions of Networking ? Lecture</li><li>Introducing the Host-to-Host Communications Model ? Lecture</li><li>Operating Cisco IOS Software ? Lecture</li><li>Introducing LANs ? Lecture</li><li>Exploring the TCP/IP Link Layer ? Lecture</li><li>Starting a Switch ? Lecture</li><li>Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets ? Lecture</li><li>Explaining the TCP/IP Transport Layer and Application Layer ? Lecture</li><li>Exploring the Functions of Routing ? Lecture</li><li>Configuring a Cisco Router ? Lecture</li><li>Exploring the Packet Delivery Process ? Lecture</li><li>Troubleshooting a Simple Network ? Lecture</li><li>Introducing Basic IPv6 ? Lecture</li><li>Configuring Static Routing ? Lecture</li><li>Implementing VLANs and Trunks ? Lecture</li><li>Routing Between VLANs ? Lecture</li><li>Introducing OSPF ? Lecture</li><li>Building Redundant Switched Topologies ? Self-study</li><li>Improving Redundant Switched Topologies with EtherChannel ? Lecture</li><li>Exploring Layer 3 Redundancy ? Self-study</li><li>Introducing WAN Technologies ? Self-study</li><li>Explaining Basics of ACL ? Lecture</li><li>Enabling Internet Connectivity ? Lecture</li><li>Introducing QoS ? Self-study</li><li>Explaining Wireless Fundamentals ? Self-study</li><li>Introducing Architectures and Virtualization ? Self-study</li><li>Explaining the Evolution of Intelligent Networks ? Lecture</li><li>Introducing System Monitoring ? Lecture</li><li>Managing Cisco Devices ? Lecture</li><li>Examining the Security Threat Landscape ? Self-study</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA)

General Admission

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional, consultant and/or those who work in network cabling system design, implementation and operation.</p>Overview<p>With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer.</p><p>It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and efficiency in mind. Among all the facilities, network cabling is the foundation for the network and one of the major contributors to the availability of the data center.CNCDPÂ© is a 2-day course designed to expose participants to in-depth knowledge in designing and installing the data network cabling system which includes key subject matters such as; technical standards, designing of different cabling sub-systems, calculation of material requirements, architecture, installation, testing and acceptance.</p></div><div id="course-pills-2"><h4>Introduction to Structured Cabling System (SCS)</h4><ul><li>Brief history of SCS</li><li>Basic copper and fibre transmission</li><li>Copper and fibre cabling</li><li>Single and multimode fibre</li><li>Step/graded index multimode fibre</li><li>Difference between Commercial Wiring and data centre cabling</li><li>Development of standards</li><li>Role of standards</li><li>ANSI/TIA 568 standard</li><li>Common standards</li><li>The new usage of cabling to support Smart building</li></ul><h4>Horizontal and Administration - Commercial Building</h4><ul><li>Standard diagram recap: ANSI/TIA-568</li><li>Functional elements and example</li><li>Scenario A: Determine the number of work areas</li><li>Scenario B: Determine the number of user locations</li><li>Zone wiring</li><li>Administration: Interconnect and cross-connect</li><li>Angled and flat panels</li><li>Creating a cabling schematic design</li><li>Convert schematic into physical layout</li><li>Calculating the material list</li></ul><h4>Horizontal and Administration - Data Centre</h4><ul><li>Standard diagram recap: TIA-942</li><li>Basic/Reduced/Typical data centre setup</li><li>Traditional 3 layers network design/ Spine and Leaf network design</li><li>Select termination hardware</li><li>Administration design</li><li>ToR/EoR/Spine &amp; Leaf cabling design</li><li>Network and cabling resiliency</li><li>Create cabling schematic design for ToR/EoR</li><li>Convert into patch panel/rack layout</li><li>Calculate the material list for ToR/EoR</li></ul><h4>Building Backbone - Commercial Building</h4><ul><li>Backbone diagram</li><li>Calculate the copper backbone requirements per Telecom Room (TR)</li><li>Calculate the fibre backbone requirements per Telecom Room</li><li>Summarize the building backbone requirements</li><li>Recognised cables</li><li>Backbone Patch panels</li><li>The maximum backbone distances</li><li>Create cabling schematic design</li><li>Converting the schematic design into patch panel/ rack layout</li></ul><h4>Building Backbone - Data Centre</h4><ul><li>TIA-942 based backbone topology</li><li>TIA-942 backbone requirements</li><li>Recognised backbone cable</li><li>ToR/EoR/Spine and Leaf</li><li>Backbone distance estimation</li><li>Resiliency of backbone cable routes</li><li>Creating cabling schematic design</li><li>Converting the schematic design into patch panel/ rack layout</li><li>Field and Fusion Termination for fibre connectors</li><li>Pre-terminated fibre trunk and copper cables</li></ul><h4>Architectural Considerations</h4><ul><li>ANSI/TIA569-D Cable pathway and spaces</li><li>Common requirements for the rooms</li><li>Definition of the rooms</li><li>Entrance Room/Demarcation</li><li>Ceiling and floor pathways types</li><li>Cable trays/basket/ladder/conduit</li><li>Inner duct/sleeve/slot</li><li>Calculating of pathway size</li><li>Cable run best practices</li><li>Cable management/AIM</li><li>Grounding and bonding</li><li>Separation distance requirements for copper cabling to power cabling</li><li>Fire stopping</li><li>Fire rated barrier</li><li>Fire rated jacket cable</li></ul><h4>Campus / Outdoor Backbone</h4><ul><li>Common campus cable installation and cable types : Aerial cable / Direct-buried / Underground in-conduit</li><li>Outdoor cable installation planning</li><li>Lightning / surge protection</li><li>Approved ground for surge protector</li><li>Creating a schematic diagram</li><li>Converting a schematic into a physical layout</li></ul><h4>Site Inspection and Testing</h4><ul><li>Visual site inspection notes</li><li>Installation common issues</li><li>Copper testing standard</li><li>Permanent link / Channel / Patch cord / MPTL testing configuration</li><li>Fibre connectors</li><li>Fibre testing standard</li><li>Tier 1 &amp; 2 certification</li><li>Fibre link definition</li><li>Fibre testing steps</li><li>Fibre inspection and cleaning</li><li>Calibrating the test sets - 3 methods</li><li>Setting up mandrel for testing</li><li>Fibre loss budget calculation</li><li>G.657 Bend insensitive fibre</li><li>Optical Time-Domain Reflectometer (OTDR)</li></ul><h4>Exam - Certified Network Cabling Design Professional (CNCDPÂ©)</h4><ul><li>The exam is a 60-minute closed book exam, with 40 multiple-choice questions.</li><li>The candidate requires a minimum of 27 correct answers to pass the exam.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Network Cabling Design Professional (CNCDP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Network Cabling Design Professional (CNCDP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified Technology Specialist (CTS)

Construction Design & Management (CDM)

Structured Cabling

IT Networking Fundamentals

Certified Network Cabling Design Professional (CNCDP)

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Become a certified UI designer</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Learn how to create beautiful, pixel-perfect user interfaces</li><li fr-original-style="" style="box-sizing: border-box;">Accelerate your career with an in-demand skillset</li><li fr-original-style="" style="box-sizing: border-box;">Get a professional qualification in just 12 weeks</li><li fr-original-style="" style="box-sizing: border-box;">Manage your own schedule with our flexible, self-paced online course</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expand your career options</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">UI skills are needed worldwide, and demand is growing. With a globally recognised qualification, you&rsquo;ll become a more valuable, sought-after professional.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Design with confidence</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">You&rsquo;ll understand the &lsquo;why&rsquo; of good UI design by knowing the principles behind it. You&rsquo;ll be able to defend your decisions and design with confidence.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Work in a creative, rewarding job</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">UI designers add personality and visual appeal to user interfaces. It&rsquo;s an enjoyable career that rewards creativity: the perfect entry into tech for visually-minded people.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A flexible, university-backed curriculum</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our curriculum is university credit-rated and approved by the industry. Over 12 weeks, you&rsquo;ll learn the principles and skills you need to become a confident UI designer.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional Certificate in UI Design</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Awarded by Scottish Qualifications Authority trading as SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this 12 week, online course you will learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to UI Design</li><li fr-original-style="" style="box-sizing: border-box;">Brand and Personality</li><li fr-original-style="" style="box-sizing: border-box;">Layout</li><li fr-original-style="" style="box-sizing: border-box;">Design Principles</li><li fr-original-style="" style="box-sizing: border-box;">Interactivity</li><li fr-original-style="" style="box-sizing: border-box;">Typography</li><li fr-original-style="" style="box-sizing: border-box;">Colour, shapes and effects</li><li fr-original-style="" style="box-sizing: border-box;">Iconography and imagery</li><li fr-original-style="" style="box-sizing: border-box;">Design process</li><li fr-original-style="" style="box-sizing: border-box;">Presenting ideas</li><li fr-original-style="" style="box-sizing: border-box;">UI design tools</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will also work on a project and your portfolio with access to weekly mentor sessions, an active student community, and support from our student success team.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Graphic designers and digital designers who want to upskill to UI design</li><li fr-original-style="" style="box-sizing: border-box;">UI designers who want to strengthen their knowledge and craft</li><li fr-original-style="" style="box-sizing: border-box;">UX professionals who want to become more rounded product designers</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a design background looking for a creative job in tech</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse mix of backgrounds, including project management, development, graphic design, product management, business analysis and so on.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to be comfortable learning in English. All video lessons, course materials, webinars, correspondence and the final exam are delivered in English.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Students typically graduate into UI Designer jobs. The average UI Designer salary in the UK with 3-5 years experience is &pound;62,500.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is based on data from Payscale, Totaljobs, Indeed, Talent, and Glassdoor</p></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

UX Design Institute 

UI / UX Design

Professional Certificate in UI Design

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.</p>Overview<p>The DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.</p><p>The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</p></div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

Design & Technology Courses (DT)

Service Design Courses (SDC)

Cyber Security Foundation

Certified in Data Protection (CDP)

Data Centre Foundation Certificate (DCFC)

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Build a rewarding career in content design</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Build a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Why take this course:</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Be in demand. Certified qualifications will help you stand out in a fast-growing industry</li><li fr-original-style="" style="box-sizing: border-box;">Build a career with impact. Design content experiences that will influence users worldwide</li><li fr-original-style="" style="box-sizing: border-box;">Broaden your opportunities. Optimise your skills to get hired at leading companies</li><li fr-original-style="" style="box-sizing: border-box;">Get qualified. Earn a&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">university credit-rated certification</strong>&nbsp;approved by industry leaders</li><li fr-original-style="" style="box-sizing: border-box;">Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">University credit-rated, industry-approved</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">10 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional Certificate in Content Design<br fr-original-style="" style="box-sizing: border-box;">Awarded by Scottish Qualifications Authority trading as SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this Professional Certificate in Content Design course you will learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">An introduction to content design.<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Understand what content design is and the role of a content designer.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of good content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn the core principles of content design and why it matters.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Voice, tone and style<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how voice, tone, and style can create a cohesive product experience.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding your users<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Uncover your audience&#39;s goals and content needs.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Writing for interfaces<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn to write microcopy for buttons, notifications and other UI elements.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The product mindset<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Develop a product mindset by learning about product design systems and tools.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testing content<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to test, evaluate and improve your content.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AI for content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to use AI tools to become a more effective content designer.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Working in content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to be the content champion within your organisation.</li></ul><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Support at every step</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">From day one, you&rsquo;ll be part of a lively community of tutors, mentors and fellow students that support each other along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student Success team</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our friendly and responsive team will help you stay on track and keep you accountable.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course mentor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your course mentor is an expert content designer who brings years of practical insight.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student community</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Collaborate, share tips and build connections on our lively student Slack channels.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Writers and journalists who want to enhance their skills for the digital world</li><li fr-original-style="" style="box-sizing: border-box;">UX and UI designers who want to become more rounded professionals</li><li fr-original-style="" style="box-sizing: border-box;">Content designers looking for a formal qualification that validates their expertise</li><li fr-original-style="" style="box-sizing: border-box;">Digital marketers who need content design skills to succeed in their roles</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a writing, content or design background looking for a creative tech job</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Background</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language.</p><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.</p><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">English language</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).</p></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

Content Design

UX Writing

Professional Certificate in Content Design

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The industry standard course in UX research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">UX professionals Aspiring UX researchers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">16 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 hours per week</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced with live support and mentoring</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why take this user research course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain the most in-demand skills* and boost your career in a thriving industry.</li><li fr-original-style="" style="box-sizing: border-box;">Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.</li><li fr-original-style="" style="box-sizing: border-box;">Become an insights expert. Translate findings into actionable insights and communicate them with conviction.</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.</li><li fr-original-style="" style="box-sizing: border-box;">Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A comprehensive, in-depth curriculum</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section></section></section><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to user research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the role of a UX researcher. Explore the types, methods and ethics of research.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Planning the research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fundamental user research skills</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expanding your toolkit</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analysing qualitative research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Quantitative research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to design, conduct and analyse online surveys, A/B tests and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicating the research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to report and present your findings with confidence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AI for user research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore how AI tools can assist researchers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Project</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Portfolio project</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Build a professional portfolio to showcase your research expertise.</p>

User Research

Professional Certificate in User Research

Early Bird Price

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Looking to bring your business growth ideas to life but need a cash injection?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join us at our FREE online webinar, where we demystify the intricate world of business funding, equipping you with the knowledge and strategies needed to secure the resources your business needs and deserves.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this course, you&#39;ll gain a wider knowledge of funding options for your business to scale/expand.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dates</strong>: Wednesday 16th October 2024</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Time</strong>: 10:00am - 11:00am</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Where</strong>: Online (Zoom)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fee</strong>: Free</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For</strong>: <span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Businesses based in North Essex (Braintree, Chelmsford, Colchester, Maldon, and Tendring)</span></p><h3 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 fr-original-style="" style="box-sizing: border-box;">What it covers:</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Covering topics such as GGS (Growth Guarantee Scheme), Growth Loans, Start-up Loans, and the importance of an accountant in a business relationship, participants will leave with a robust toolkit of knowledge to navigate the intricate world of business financing.</p><h3 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 fr-original-style="" style="box-sizing: border-box;">Who it is for:</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is aimed at a whole range of businesses from start-up founders to local business owners to corporates and is geared to anyone looking to access finance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Who should attend:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Entrepreneurs</li><li value="1" fr-original-style="" style="box-sizing: border-box;">Micro business owners</li><li value="1" fr-original-style="" style="box-sizing: border-box;">Small business owners</li><li value="1" fr-original-style="" style="box-sizing: border-box;">Middle managers</li><li value="1" fr-original-style="" style="box-sizing: border-box;">Consultants</li><li value="1" fr-original-style="" style="box-sizing: border-box;">Coaches</li><li value="1" fr-original-style="" style="box-sizing: border-box;">E-commerce businesses</li><li value="1" fr-original-style="" style="box-sizing: border-box;">Digital marketers</li><li value="1" fr-original-style="" style="box-sizing: border-box;">Service based business owners</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About the hosts:</strong></p><p style="color: rgb(34, 3, 96); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 3, 96);"><u fr-original-style="" style="box-sizing: border-box;">Peter Disney - </u><a href="https://www.woodanddisney.co.uk/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><u fr-original-style="" style="box-sizing: border-box;">Wood and Disney</u></a></p><p style="color: rgb(34, 3, 96); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 3, 96);">Managing Director, Chartered Accountant, Certified Business and Finance Professional, Certified Profit Consultant and Accredited Business Navigator Provider. Creator of TroubleShooterPlus a business diagnostic program. Creator of Plus4Business an online business advisory system.&nbsp;</p><p style="color: rgb(34, 3, 96); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 3, 96);">Peter has many years of experience in not only all the financial aspects of running a successful business but also in growth strategies. In particular marketing, strategic thinking implementation and control, and leveraging technology for growth, are areas he specialises in.</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--text);"><u fr-original-style="" style="box-sizing: border-box;">Robert Laurie -&nbsp;</u><a href="https://backingessexbusiness.co.uk/" target="_blank" rel="noopener noreferrer nofollow" style="color: var(--cademy-blue); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--cademy-blue);"><u fr-original-style="" style="box-sizing: border-box;">Backing Essex Business</u></a></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);">Robert is a Business Advisory Manager at Backing Essex Business (delivered by Let&#39;s Do Business Group) and has 35 years of banking relationship and finance experience, providing support and advice to businesses of all sizes across Essex. He has an extensive network of key partners who also support businesses with non-financial issues, as well as good links to Local Councils and Grant providers.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This programme is delivered by the North Essex Economic Board (NEEB) in partnership with Let&#39;s Do Business Group.</strong></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Let&#39;s Do Business Group is undertaking this project jointly with the&nbsp;</strong></em><a href="https://neeb.org.uk/" target="_blank" rel="noopener noreferrer nofollow" title="https://neeb.org.uk/" style="color: var(--cademy-blue); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--cademy-blue);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">North Essex Economic Board (NEEB)</strong></em></a><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">. The Board is a partnership of local authorities in the area: Braintree, Maldon, and Tendring district councils, Colchester Borough Council, Chelmsford City Council and Essex County Council.</strong></em></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This project is funded by the UK Government through the UK Shared Prosperity Fund.</strong></em></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The UK Shared Prosperity Fund is a central pillar of the UK government&#39;s Levelling Up agenda and provides &pound;2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information, visit&nbsp;</strong></em><a href="https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus" target="_blank" rel="noopener noreferrer nofollow" title="https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus" style="color: var(--cademy-blue); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--cademy-blue);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus</strong></em></a></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please click here to see our&nbsp;</strong><a href="https://backingessexbusiness.co.uk/privacy-policy" target="_blank" rel="noopener noreferrer nofollow" title="https://backingessexbusiness.co.uk/privacy-policy" style="color: var(--cademy-blue); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--cademy-blue);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Privacy Policy</strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">. Please note that your details may be shared with the North Essex Economic Board who are funding this project.</strong></p>

Looking to bring your business growth ideas to life but need a cash injection?
Join us at our FREE online webinar, where we demystify the intricate world of business funding, equipping you with the knowledge and strategies needed to secure the resources your business needs and deserves.
In this course, you'll gain a wider knowledge of funding options for your business to scale/expand.


Dates: Wednesday 16th October 2024
Time: 10:00am - 11:00am
Where: Online (Zoom)
Fee: Free
For: Businesses based in North Essex (Braintree, Chelmsford, Colchester, Maldon, and Tendring)


What it covers:
Covering topics such as GGS (Growth Guarantee Scheme), Growth Loans, Start-up Loans, and the importance of an accountant in a business relationship, participants will leave with a robust toolkit of knowledge to navigate the intricate world of business financing.


Who it is for:
The course is aimed at a whole range of businesses from start-up founders to local business owners to corporates and is geared to anyone looking to access finance. 


Who should attend:
Entrepreneurs
Micro business owners
Small business owners
Middle managers
Consultants
Coaches
E-commerce businesses
Digital marketers
Service based business owners
About the hosts:
Peter Disney - Wood and Disney
Managing Director, Chartered Accountant, Certified Business and Finance Professional, Certified Profit Consultant and Accredited Business Navigator Provider. Creator of TroubleShooterPlus a business diagnostic program. Creator of Plus4Business an online business advisory system. 
Peter has many years of experience in not only all the financial aspects of running a successful business but also in growth strategies. In particular marketing, strategic thinking implementation and control, and leveraging technology for growth, are areas he specialises in.
Robert Laurie - Backing Essex Business
Robert is a Business Advisory Manager at Backing Essex Business (delivered by Let's Do Business Group) and has 35 years of banking relationship and finance experience, providing support and advice to businesses of all sizes across Essex. He has an extensive network of key partners who also support businesses with non-financial issues, as well as good links to Local Councils and Grant providers.



This programme is delivered by the North Essex Economic Board (NEEB) in partnership with Let's Do Business Group.
Let's Do Business Group is undertaking this project jointly with the North Essex Economic Board (NEEB). The Board is a partnership of local authorities in the area: Braintree, Maldon, and Tendring district councils, Colchester Borough Council, Chelmsford City Council and Essex County Council.
This project is funded by the UK Government through the UK Shared Prosperity Fund.
The UK Shared Prosperity Fund is a central pillar of the UK government's Levelling Up agenda and provides £2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information, visit https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus
Please click here to see our Privacy Policy. Please note that your details may be shared with the North Essex Economic Board who are funding this project.

Let’s Do Business Group

Looking to bring your business growth ideas to life but need a cash injection? Join us at our FREE online webinar!

Access to Funding

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Optometry Course: Professional Certification for Healthy Vision. In this course, you&#39;ll learn:</span></b></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></span></b></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Optometry:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical overview and evolution of optometry</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Role and responsibilities of optometrists in healthcare</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical considerations and professional standards in optometry</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Ocular Anatomy and Physiology:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In-depth study of the structure and function of the eye</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding ocular tissues, muscles, and neural pathways</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Integration of systemic health with ocular health</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Visual Assessment and Examination Techniques:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Techniques for visual acuity assessment</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Fundamentals of slit-lamp biomicroscopy and ophthalmoscopy</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to diagnostic tools for comprehensive eye examinations</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Refractive Errors and Optical Correction:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analysis and correction of myopia, hyperopia, astigmatism, and presbyopia</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Principles of contact lenses and spectacle lens design</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to refractive surgery options</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Ocular Diseases and Conditions:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identification and management of common ocular diseases</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploration of systemic conditions affecting the eyes</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Diagnostic procedures and treatment protocols for ocular disorders</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Paediatric Optometry and Binocular Vision:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Pediatric eye development and common childhood visual disorders</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Evaluation of binocular vision and amblyopia management</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Vision therapy for pediatric patients</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Low Vision and Visual Rehabilitation:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Assessment and management of low vision conditions</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to visual aids and assistive technologies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Rehabilitation strategies for visually impaired individuals</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Specialized Optometry and Advanced Techniques:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Specialized fields within optometry (e.g., sports vision, geriatric optometry)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Advanced diagnostic technologies in optometric practice</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Integration of research and innovation in optometric care</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Practice Management and Professional Development:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Essentials of running an optometric practice</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Patient communication and customer service skills</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous professional development and staying abreast of industry advancements</li></ul></li></ol>

John Academy

Optometry

Elevate your career in eye care with our comprehensive Optometry Course: Professional Certification for Healthy Vision. Explore ocular anatomy, master visual assessment techniques, and gain expertise in refractive correction, ocular diseases, and pediatric optometry. Specialized training in low vision, advanced techniques, and practice management ensures a well-rounded skill set. Join us for a transformative learning experience and become a certified optometrist, dedicated to promoting and preserving healthy vision for a lifetime.

Optometry Course: Professional Certification for Healthy Vision

<p>The 'HR Professional Certification and Recruitment Laws' course provides comprehensive training in recruitment practices, UK recruitment legislation, and essential skills for running a successful recruiting service. Participants will gain valuable insights into the recruitment industry, candidate attraction, client management, and client acquisition.</p>
<h3>Learning Outcomes:</h3>
<ol>
<li>Understand the importance and implications of effective recruitment practices.</li>
<li>Familiarize with the UK recruitment legislation and its implications for recruiters.</li>
<li>Gain essential sales and selling skills specific to the recruitment industry.</li>
<li>Learn the step-by-step recruitment process, from candidate attraction to client management.</li>
<li>Identify key performance indicators (KPIs) for measuring recruitment success.</li>
<li>Develop effective candidate management strategies for successful placements.</li>
<li>Master the candidate interview processes to assess suitability for job roles.</li>
<li>Acquire client acquisition and management techniques to build a strong client base.</li>
<li>Create a successful client strategy to meet the demands of the recruitment sector.</li>
<li>Gain the knowledge and skills to start and run a successful recruiting service.</li>
</ol>
<h3><strong>Why buy this HR Professional Certification, and Recruitment Laws?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>HR Professional Certification, and Recruitment Laws</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>HR Professional Certification, and Recruitment Laws </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>HR Professional Certification, and Recruitment Laws </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>HR Professional Certification, and Recruitment Laws </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">HR Professional Certification, and Recruitment Laws</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01 - Introduction to Recruitment: Importance and Implications</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02 - An Overview of the Recruitment Industry</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03 - The UK Recruitment Legislation</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04 - Sales and Selling in the Recruitment Industry</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05 - The Recruitment Process</td>
					<td> </td>
					<td><span><i></i> 00:47:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06 - Key Performance Indicators for the Recruitment Industry</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07 - Candidate Attraction for Recruitment</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08 - Candidate Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09 - Candidate Interview Processes</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10 - Client Acquisition</td>
					<td> </td>
					<td><span><i></i> 00:36:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11 - Client Strategy in the Recruitment Sector</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12 - Client Management</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13 - Steps to Starting and Running a Successful Recruiting Service</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - HR Professional Certification, and Recruitment Laws</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - HR Professional Certification, and Recruitment Laws</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

HR Management

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<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Welcome to the fascinating world of Organisation and Relationship Systems Coaching (ORSC&trade;) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What makes our ORSC&trade; series truly exceptional is that it&#39;s the very first coach training programme with a dedicated focus on relationship systems that&#39;s also accredited by the International Coaching Federation (ICF)!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your ORSC Journey</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&rsquo;ll start your ORSC&trade; journey by joining one of two courses: Fundamentals of ORSC&trade; (Organisation and Relationship Systems Coaching) or ORS@Work (Organisation &amp; Relationship Systems at Work).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Both courses are grounded in the same skill set and principles, ORS@Work focuses on workplace scenarios, whereas Fundamentals covers a broader landscape.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Once you&rsquo;ve finished an introductory course, be it Fundamentals of ORSC or ORS@Work, you&rsquo;re eligible to continue with remaining modules in the ORSC series.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These modules must be taken sequentially, since each one relies on the foundation of the preceding course. We&#39;re thrilled to be a part of your coaching journey and look forward to helping you reach your coaching and leadership goals!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Credentials&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon successfully completing all five courses in our ORSC&trade; training series, starting from the Fundamentals, and progressing through Systems Integration, you&#39;ll earn a remarkable 84 Continuing Coach Education (CCE) units. For those who decide to take it a step further and achieve ORSC Certification, you&#39;ll proudly hold the ORSCC credential and an additional 96.5 CCE units.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ORSC Community&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By participating in the series, you&#39;ll join an engaging professional network</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You&#39;ll have the chance to practice, reflect, learn, and connect with this vibrant community. Additionally, you&#39;ll gain insights on co-facilitation from our faculty members and industry leaders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Booking Options</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Alongside the date for the course, you&#39;ll see optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Mentoring call is a 90-minute session to reconnect with your learning system and your leaders to embed everything you&#39;ve learned in the course. It&#39;s a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you&#39;ve had whilst coaching relationships. It&#39;s a fantastic opportunity to deepen your experience of the tools and skills you&#39;ve learnt and fine-tune your practice.&nbsp;</p>

Welcome to the fascinating world of Organisation and Relationship Systems Coaching (ORSC™) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.
 
What makes our ORSC™ series truly exceptional is that it's the very first coach training programme with a dedicated focus on relationship systems that's also accredited by the International Coaching Federation (ICF)!
 
 
Your ORSC Journey
You’ll start your ORSC™ journey by joining one of two courses: Fundamentals of ORSC™ (Organisation and Relationship Systems Coaching) or ORS@Work (Organisation & Relationship Systems at Work).
 
Both courses are grounded in the same skill set and principles, ORS@Work focuses on workplace scenarios, whereas Fundamentals covers a broader landscape.
 
Once you’ve finished an introductory course, be it Fundamentals of ORSC or ORS@Work, you’re eligible to continue with remaining modules in the ORSC series.
 
These modules must be taken sequentially, since each one relies on the foundation of the preceding course. We're thrilled to be a part of your coaching journey and look forward to helping you reach your coaching and leadership goals!
 
 
Credentials 
The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.
 
Upon successfully completing all five courses in our ORSC™ training series, starting from the Fundamentals, and progressing through Systems Integration, you'll earn a remarkable 84 Continuing Coach Education (CCE) units. For those who decide to take it a step further and achieve ORSC Certification, you'll proudly hold the ORSCC credential and an additional 96.5 CCE units.
 
ORSC Community 
By participating in the series, you'll join an engaging professional network
of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You'll have the chance to practice, reflect, learn, and connect with this vibrant community. Additionally, you'll gain insights on co-facilitation from our faculty members and industry leaders.


Booking Options
Alongside the date for the course, you'll see optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able. 
The Mentoring call is a 90-minute session to reconnect with your learning system and your leaders to embed everything you've learned in the course. It's a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you've had whilst coaching relationships. It's a fantastic opportunity to deepen your experience of the tools and skills you've learnt and fine-tune your practice. 

CRR UK

Business Relationship Management (BRM)

CRR UK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

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