8956 Courses

Artificial Intelligence brings exciting new opportunities to the field of Conversational User Interfaces (CUI). Learn key concepts and proven design methods to deliver cutting-edge experiences and reach better business outcomes. Silvia Podesta is a Designer in the Client Engineering Team at IBM Nordics. She leverages design thinking, service and UX design to help clients identify opportunities for innovation and pioneer transformational experiences through IBM technology.

Certified NLP Training and Business Coaching

About UX Academy: UX Academy provides live online hands-on training to help you take the next step in your career no matter what level you’re at. Offering Beginner, Intermediate UX courses, Product Design, Strategy and Voice Design developed in collaboration with Amazon.

This 1-day Telesales Skills Training Course is designed to improve your sales conversions, win more business, maximise your selling opportunities to achieve optimum revenue.

Our 1-day Telephone Skills Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

Our Dealing with Difficult People Training provides your team with communication skills to handle challenging situations, identify early warning signs & triggers, whilst creating more positive outcomes.

Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.