Name: Valeting for Employees: Stage 1 Course
Price: 475 GBP
Availability: InStock

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Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. <br /><br />After the successful completion of the course, you will be able to learn about the following,<br /><br />â¦ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service.<br />â¦ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries.<br />â¦ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty.<br />â¦ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness.<br />â¦ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution.<br />â¦ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels.<br />â¦ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment.<br /><br /><br /><br />
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<p>Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences.</p>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2829"> <div> <p>The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Understand the Nature and Importance of Customer Service in the Tourism and Hospitality</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5> Understand the Nature and Importance of Customer Service in the Tourism and Hospitality</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
<ul>
<li>Hospitality Service Specialist</li>
<li>Tourism Customer Care Coordinator</li>
<li>Guest Experience Manager</li>
<li>Front Desk Concierge</li>
<li>Travel and Tourism Consultant</li>
<li>Guest Relations Officer</li>
<li>Service Excellence Supervisor</li>
<li>Hospitality Communication Specialist</li>
</ul>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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<h5>Level</h5>
<p>Advanced</p>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Tourism Management

Hospitality & Catering

Hospitality Management

Hotel Management

Hospitality & Tourism

Professional Skills Course (PSC)

Professional Certificate Course in the Nature and Importance of Customer Service in the Tourism and Hospitality in London 2024

General Admission

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			<h2><b>Course Description</b></h2>
<p><span>The </span><b>Hospitality Management: Part 3</b><span> course is designed to give you a deeper understanding of different aspects of hospitality management. In this bite-size course, you will learn about the different marketing strategies that are used in the travel, tourism and hospitality industries. You will learn about the importance of market research in these industries. In addition, you will learn the principles of accounting. You will find out how important consistency is in delivering customer satisfaction. If all these sound good, enrol today and start learning!</span></p>
<h2><b>Learning outcome</b><span> </span></h2>
<ul>
<li><span>Broaden your understanding of compliance</span></li>
<li><span>Familiarise yourself with the five essential components of compliance</span></li>
<li><span>Learn about the compliance management system</span></li>
<li><span>Enrich your knowledge of compliance audit</span></li>
</ul>
<h2><span><b>How Much Do Facilities Managers Earn?</b></span></h2>
<ul>
<li><span>Senior - £32,000(Appx.)</span></li>
<li>Average - £29,000(Appx.)</li>
<li>Starting - £26,000(Appx.)</li>
</ul>
<h2><b>Requirement</b></h2>
<p>Our<strong> Hospitality Management: Part 3</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Hospitality Management: Part 3</td>
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					<td>Module 01: Marketing in Travel and Tourism Business</td>
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					<td>Module 03: Customer Satisfaction</td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td>Module 04: E-Hospitality and Technology</td>
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					<td>Assignment - Hospitality Management: Part 3</td>
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iStudy UK

Hospital Management

Hospitality Management: Part 3

<p>Enhance your customer service skills and become an expert in complaints handling with the CPD-certified Complaints Handling Level 1 &amp; 2 training. Gain a deep understanding of customer service delivery, learn effective complaint resolution strategies, and master building strong customer relationships. Take your customer service career to new heights with this comprehensive training.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a solid understanding of customer service delivery concepts and practices.</li><li>Develop skills in organising and structuring effective customer service processes.</li><li>Explore customer relationship management (CRM) strategies for enhanced customer satisfaction.</li><li>Learn techniques for monitoring and resolving customers' complaints and problems.</li><li>Understand the impact of customer satisfaction on brand reputation.</li><li>Discover social media tools and channels for effective business communication.</li></ul><p>Welcome to the Complaints Handling Level 1 &amp; 2 - CPD Certified Training, a comprehensive course designed to equip you with the knowledge and skills necessary to excel in customer service and complaints handling. In today's competitive business landscape, providing exceptional customer service is crucial, and this complaints handling course offers a deep understanding of customer service delivery and effective complaint management.</p><p>This Customer service training covers everything from understanding the core principles of customer service delivery to mastering the intricacies of complaints handling. Explore the organisation and structure of customer service to ensure a seamless customer experience. Learn how effective customer relationship management (CRM) can contribute to resolving complaints and building strong customer connections</p><p><strong>Join us on this CPD-certified training and elevate your customer service skills to new heights, becoming a valuable asset in handling complaints and delivering exceptional service.</strong></p><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01: </strong>Concepts and Practices in Customer Service Delivery</li><li><strong>Module 02:</strong> Organise Customer Service Delivery</li><li><strong>Module 03:</strong> Structure of Customer Service</li><li><strong>Module 04:</strong> Customer Relationship Management (CRM)</li><li><strong>Module 05:</strong> Customer Satisfaction &amp; Relationship with Brand</li><li><strong>Module 06:</strong> Monitoring and Resolution of Customers' Complaints &amp; Problems</li><li><strong>Module 07:</strong> Social Media Tools and Channels for a Business</li></ul><p><strong>Certification</strong></p><p>Upon successful completion of the course, all learners will be eligible to receive a certificate titled <strong>Customer Service &amp; Environment</strong> to acknowledge their achievement. We are delighted to offer two formats for your certificate: PDF and Hardcopy.</p><ul><li><strong>PDF Certificate:</strong> This digital version of your certificate will be available for you to download and print for totally <strong>FREE</strong>.</li><li><strong>Hardcopy Certificate (UK Delivery):</strong> For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</li><li><strong>Hardcopy Certificate (International Delivery): </strong>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

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                            <p>The target audience for the Customer service course is:</p><ul><li>Customer service representatives are looking to enhance their skills in complaints handling.</li><li>Frontline staff involved in customer interactions and complaints handling.</li><li>Supervisors and team leaders responsible for managing customer service and complaints handling teams.</li><li>Business owners and managers are seeking to improve customer satisfaction levels.</li><li>Professionals are interested in gaining CPD-certified training in complaints handling.</li></ul>
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        <div>Career path</div>
    </h2>

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                            <p>This Customer service course will be beneficial for anyone looking to pursue a career as:</p><ul><li>Customer Service Representative: £18,000 - £25,000 per annum</li><li>Customer Experience Specialist: £22,000 - £35,000 per annum</li><li>Complaints Handler: £20,000 - £30,000 per annum</li><li>Customer Service Team Leader: £25,000 - £40,000 per annum</li><li>Customer Relationship Manager: £30,000 - £50,000 per annum</li></ul>
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        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Complaints Handling Level 1 & 2- CPD Certified Training Course

<p>Are you ready to excel in the vibrant world of hospitality? Our <strong>Hospitality Management Training</strong> course is designed to equip you with the skills and knowledge to thrive in this dynamic industry. Whether you're a newcomer or an industry professional looking to enhance your expertise, this course is your gateway to success.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>The Hospitality Management Training course provides a comprehensive introduction to the field of hospitality. Learners will gain a broad understanding of the hotel industry and learn how to manage front office operations, housekeeping, engineering, and security. They will explore how to effectively oversee food and beverage services and ensure high service quality. The course emphasizes customer satisfaction and covers the essential processes of hiring, training, and developing staff in the hospitality industry.</p><p>Additionally, learners will delve into marketing strategies specific to travel and tourism, understand basic accounting principles relevant to hospitality, and learn about the latest technologies transforming the industry. This curriculum equips learners with practical skills and knowledge to excel in various hospitality management roles.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Introduction to Hospitality Management</li><li>Module 02: An Overview of the Hotel Industry</li><li>Module 03: Management of Front Office Operations</li><li>Module 04: Management of Housekeeping, Engineering and Security Operations</li><li>Module 05: Management of Food and Beverages Operations</li><li>Module 06: Management of Service Quality in the Hospitality Industry</li><li>Module 07: Customer Satisfaction</li><li>Module 08: The Process of Selection and Recruitment in Hospitality Industry</li><li>Module 09: The Process of Development and Training in the Hospitality Industry</li><li>Module 10: Marketing in Travel and Tourism Business</li><li>Module 11: Accounting in Hospitality</li><li>Module 12: E-Hospitality and Technology</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand core principles in hospitality management and hotel industry operations.</li><li>Master management techniques for front office and housekeeping operations.</li><li>Oversee food and beverage management within hospitality environments.</li><li>Enhance service quality management in hospitality industries.</li><li>Implement effective customer satisfaction strategies.</li><li>Utilise e-hospitality and technology in modern hospitality contexts.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

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                                    <div>
                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                                </div>
                            </div>
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                                                    <span>9: Module 09: The Process of Development and Training in the Hospitality Industry</span>

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                                                    <span>13: CPD Certificate - Free</span>

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        <div>Who is this course for?</div>
    </h2>

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                            <ul><li>Aspiring hotel managers seeking foundational knowledge.</li><li>Hospitality staff aiming for career advancement.</li><li>Individuals interested in the travel and tourism sector.</li><li>Entrepreneurs entering the hospitality business.</li><li>Recent graduates considering hospitality careers.</li></ul>
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        <div>Career path</div>
    </h2>

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                            <ul><li>Hotel Manager</li><li>Front Office Manager</li><li>Housekeeping Manager</li><li>Food and Beverage Manager</li><li>Hospitality Marketing Coordinator</li><li>E-Hospitality Specialist</li></ul>
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        <div>Certificates</div>
    </h2>

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                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
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        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
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            <div><p>Will be downloadable when all lectures have been completed.</p></div>

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Online Training Academy

Hospitality Management Training

<p>Cleaning industry is expected to grow significantly in the next few years. As a result, the demand for skilled cleaning supervisors is also on the rise. If you're looking to advance your career in this field, the Cleaning Supervisor bundle is the perfect opportunity for you. With 19 comprehensive modules covering everything from cleaning equipment and products to marketing and sales, you'll gain the knowledge and skills you need to succeed in this fast-paced industry.</p> <p>Whether you're looking to start your own cleaning business or advance your career as a cleaning supervisor, this bundle has something for everyone. It's ideal for individuals who want to improve their skills in house cleaning, office cleaning, commercial kitchen cleaning, and more. You'll also learn valuable skills in marketing, advertising, and sales, which can help you grow your business and increase your earning potential.</p> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Understanding the different types of cleaning jobs and the equipment, products, and clothing needed for each job.</li><li>Knowledge of how to clean various areas, such as houses, kitchens, bathrooms, and external surfaces.</li><li>Mastery of chemical safety, keyholding, and alarm codes for cleaners.</li><li>Understanding how to start and run a successful cleaning business, including marketing, advertising, sales, and expansion management.</li><li>The ability to manage staff, ensure customer satisfaction, and represent your boss and company effectively.</li><li>Development of organisational, communication, and management skills.</li><li>Knowledge of how to deal with non-routine waste and work at heights safely.</li></ul> <p><strong>11 </strong><strong>in 1 Exclusive Cleaning Supervisor Bundle</strong></p> <ul> <li><strong>Course 01: </strong>Cleaning Supervisor at QLS Level 7</li><li><strong>Course 02: </strong>Oven Cleaning Training Course</li><li><strong>Course 03:</strong> Food Hygiene and Safety Course</li><li><strong>Course 04:</strong> DIY Home Improvement</li><li><strong>Course 05:</strong> Covid 19 Infection awareness &amp; prevention</li><li><strong>Course 06: </strong>Spill Management Training</li><li><strong>Course 07:</strong> First Aid at Work</li><li><strong>Course 08: </strong>Personal Hygiene</li><li><strong>Course 09:</strong> Online Fire Safety Course</li><li><strong>Course 10: </strong>Health and Safety at Work and the Laws</li><li><strong>Course 11:</strong> Working at Height Level 2</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Cleaning Supervisor</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>Free Cleaning Supervisor QLS Endorsed Certificate.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Cleaning Supervisor</strong>' today and Start Learning </p><p>This Cleaning Supervisor bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering Cleaning Supervisor. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>Course Curriculum:</strong></p> <p><strong>Course 01: Cleaning Supervisor at QLS Level 7</strong></p> <ul> <li>Module 1 The Diversity of Cleaning Jobs        </li><li>Module 2 Cleaning Equipment, Products and Clothing        </li><li>Module 3 House Cleaning        </li><li>Module 4 Food Kitchen and Commercial Kitchen Cleaning        </li><li>Module 5 Bathrooms and Toilets        </li><li>Module 6 Office Cleaning        </li><li>Module 7 Cleaning External Surfaces and Areas        </li><li>Module 8 Dealing with Non-Routine Waste        </li><li>Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners        </li><li>Module 10 Starting a Cleaning Business and Planning for it        </li><li>Module 11 Running the Business with Quality Service        </li><li>Module 12 Customer Satisfaction        </li><li>Module 13 Management of Staff        </li><li>Module 14 Marketing, Advertising and Sales        </li><li>Module 15 Expansion Management        </li><li>Module 16 Skills of an Effective Administrator        </li><li>Module 17 Representing Your Boss and Company        </li><li>Module 18 Organisational Skills        </li><li>Module 19 Communication Skills</li></ul> <p><strong>------- 10 more premium courses----------</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone can enrol in this <strong>Cleaning Supervisor</strong> course.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone from any background can enrol in this Cleaning Supervisor Training bundle.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Cleaning Supervisor: £21,000 - £35,000 per year</li><li>Cleaning Business Owner: £25,000 - £60,000 per year</li><li>Health and Safety Officer: £24,000 - £40,000 per year</li><li>Facilities Manager: £28,000 - £60,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Cleaning Supervisor course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Imperial Academy

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Cleaning Supervisor Training

<p>Elevate your career in the food and hospitality industry with our comprehensive Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor bundle. In the United Kingdom, where culinary excellence meets high standards, there's a growing demand for qualified professionals in food safety and restaurant management, offering promising income potential.</p><p>This bundle is a one-stop solution for those aspiring to thrive in the culinary world. It covers a diverse range of topics, including Food Hygiene Level 3, Food Allergy Awareness, Kitchen Team Leadership, Food Photography, and more. With this bundle, you'll gain a deep understanding of food safety, allergen management, kitchen management, and even food photography to elevate your restaurant's appeal.</p><p>Whether you're aiming to become a certified chef, restaurant supervisor, or food and beverage manager, this bundle equips you with the knowledge and insights needed to excel in the competitive food industry. Join us and embark on a journey towards a successful and rewarding career in food and hospitality.</p><p>Don't miss this opportunity to take your culinary career to the next level. Enrol now, and let your passion for food and hospitality shine through in your profession.</p><p>Take the first step toward culinary excellence! Enrol now and unlock a world of opportunities in the food and hospitality industry.</p><p><strong>Courses Are Included In This Bundle:</strong></p><ul><li><strong> Course 01: </strong>Food Hygiene Level 3</li><li><strong> Course 02: </strong>HACCP Food Safety Levels 1 and 2</li><li><strong> Course 03: </strong>Food Allergy Awareness</li><li><strong> Course 04: </strong>Food Labelling Regulations Training</li><li><strong> Course 05: </strong>Food and Mood: Improving Mental Health Through Diet and Nutrition</li><li><strong> Course 06: </strong>Nutrition: 60+ Foods For Health, Fitness &amp; Dieting</li><li><strong> Course 07: </strong>Nutrition and Hydration</li><li><strong> Course 08: </strong>food hygiene and safety, Restaurant Management For Catering Industry</li><li><strong> Course 09: </strong>Kitchen Team Lead</li><li><strong> Course 10: </strong>Cleaning Diploma</li><li><strong> Course 11: </strong>Food Photography</li><li><strong> Course 12: </strong>Time Management</li><li><strong> Course 13: </strong>Infection Prevention and Immunisation</li><li><strong> Course 14: </strong>UK Cooking and Gastronomy Technician Course</li><li><strong> Course 15: </strong>Oven Cleaning Training Course</li><li><strong> Course 16: </strong>How to Improve Your Food Hygiene Rating</li><li><strong> Course 17: </strong>Diploma in Professional Chef</li><li><strong> Course 18: </strong>Food and Beverage Manager</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li><strong>Food Safety Mastery: </strong>Achieve expertise in food hygiene and safety.</li><li><strong>Allergen Management: </strong>Learn to handle food allergies effectively.</li><li><strong>Restaurant Leadership:</strong> Develop leadership skills for restaurant management.</li><li><strong>Culinary Excellence:</strong> Hone your culinary talents and techniques.</li><li><strong>Kitchen Management: </strong>Efficiently lead kitchen operations and teams.</li><li><strong>Customer Satisfaction: </strong>Enhance dining experiences and service quality.</li><li><strong>Food Photography: </strong>Capture and promote culinary creations effectively.</li></ul><p><strong>Why buy this Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor?</strong></p><ul><li><strong>Free CPD Accredited Certificate</strong> upon completion of Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor</li><li>Get <strong>a free student ID card</strong> with Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor</li><li><strong>Lifetime access</strong> to the Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor course materials</li><li>Get instant access to this Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor course</li><li>Learn Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor from anywhere in the world</li><li>24/7 tutor support with the Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor course.</li><li>Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor is an entirely online, interactive lesson with voiceover audio</li></ul> <p>Prepare for a dynamic and rewarding career in the food and hospitality industry with our Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor bundle. This comprehensive program is your gateway to becoming a culinary expert and a proficient restaurant supervisor.</p><p>Our bundle encompasses a wide array of essential topics, including food safety, allergen management, restaurant leadership, and culinary excellence. You'll gain practical knowledge in food hygiene, enabling you to ensure the safety and well-being of customers. Learn to manage allergens effectively, offering a safe dining experience for all. Develop crucial leadership skills to oversee restaurant operations seamlessly, enhancing service quality and customer satisfaction.</p><p>Master the art of culinary excellence and kitchen management, positioning yourself as a valuable asset in the food industry. With additional courses in food photography and time management, you'll acquire the tools to promote your culinary creations and efficiently run restaurant operations.</p><p><strong>Certification</strong></p><p>You have to complete the assignment given at the end of the Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor exam You will be entitled to claim a PDF &amp; Hardcopy certificate accredited by CPD Quality standards completely free.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>This Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor course is ideal for:</strong></p><ul><li>Aspiring Chefs</li><li>Restaurant Supervisors</li><li>Food Enthusiasts</li><li>Culinary Enthusiasts</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Food Hygiene and Safety, Restaurant Management &amp; Catering for Restaurant Supervisor doesn't require prior experience and is suitable for diverse learners.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Professional Chef: £20,000 - £50,000 per year</li><li>Restaurant Supervisor: £18,000 - £30,000 per year</li><li>Food and Beverage Manager: £25,000 - £45,000 per year</li><li>Food Safety Officer: £22,000 - £35,000 per year</li><li>Kitchen Manager: £20,000 - £35,000 per year</li><li>Food Photographer: £18,000 - £40,000 per year</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited  Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited  Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>If you are an <strong>international student</strong>, then you have to pay an additional <strong>10 GBP</strong> for each certificate as an international delivery charge.</p></div>

                        </div>

Academy for Health and Fitness

Catering Management

Restaurant Management

Food & Hygiene

Trainers Course

Food Hygiene and Safety, Restaurant Management & Catering for Restaurant Supervisor

<p>The UK cleaning industry is growing, and the demand for skilled professionals is on the rise. With an average salary of £17,000 to £60,000 per annum, depending on the role and experience, the cleaning industry offers excellent opportunities for growth and career progression.</p><p>Are you looking for a career in the cleaning industry? Our Diploma in Cleaning at QLS Level 5 is designed to provide you with comprehensive knowledge and skills to succeed in this field. With the diversity of cleaning jobs and the equipment, products, and clothing used, this course is the perfect starting point for anyone interested in pursuing a career in the cleaning profession.</p><p>By enrolling in our course, you will develop valuable knowledge in cleaning techniques for different areas, such as houses, kitchens, offices, and external areas. You will also learn how to handle non-routine waste and hazardous chemicals safely and effectively.</p><p>Our course also covers essential topics such as starting and running a successful cleaning business, effective management and leadership skills, and marketing and sales strategies to expand and grow your business. With our expert tutors and comprehensive course material, you will be equipped with the skills and knowledge to succeed in the cleaning industry. So Enrol today and take the first step towards an exciting career in cleaning.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the diversity of cleaning jobs and the equipment, products, and clothing used.</li><li>Demonstrate valuable knowledge in cleaning techniques for different areas, such as houses, kitchens, offices, and external areas.</li><li>Identify and follow safe handling and disposal procedures for non-routine waste and hazardous chemicals.</li><li>Develop an understanding of the requirements for starting and running a successful cleaning business.</li><li>Demonstrate effective management and leadership skills in supervising staff and ensuring customer satisfaction.</li></ul><p><strong>Key Features </strong></p><ul><li>Eligibility for QLS endorsed certificate upon successful completion of the Diploma in Cleaning course</li><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Diploma in course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p><p>The curriculum of this course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.</p><p><strong>Curriculum</strong></p><ul><li>Module 01: An Introduction to the Cleaning Job</li><li>Module 02: The Diversity of Cleaning Jobs</li><li>Module 03: Cleaning Equipment, Products and Clothing</li><li>Module 04: House Cleaning</li><li>Module 05: Food Kitchen and Commercial Kitchen Cleaning</li><li>Module 06: Bathrooms and Toilets</li><li>Module 07: Office Cleaning</li><li>Module 08: Cleaning External Surfaces and Areas</li><li>Module 09: Dealing with Non-Routine Waste</li><li>Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners</li><li>Module 11: Starting a Cleaning Business and Planning for it</li><li>Module 12: Running the Business with Quality Service</li><li>Module 13: Customer Satisfaction</li><li>Module 14: Management of Staff</li><li>Module 15: Marketing, Advertising and Sales</li><li>Module 16: Expansion Management</li><li>Module 17: Business Insurance, Tax and Additional Equipment</li></ul><p><strong>Assessment</strong></p><p>At the end of the course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%.</p><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer</strong>: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p><strong>CPD Certified: </strong>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p><strong>QLS Endorsed: </strong>After successfully completing the Diploma in Cleaning course, learners will be able to order an endorsed certificate as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is designed for individuals interested in pursuing a career in the cleaning industry. It is suitable for those who want to work as operatives, supervisors, or start their business. The course is also ideal for individuals who want to upgrade their knowledge and skills in this profession.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Cleaning Operative - £17,000 per annum</li><li>Cleaning Supervisor - £21,000 per annum</li><li>Housekeeper - £19,000 per annum</li><li>Janitor - £18,000 per annum</li><li>Cleaning Business Owner - £25,000 to £60,000 per annum</li><li>Facilities Manager - £30,000 to £60,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>
        <h4>QLS Endorsed Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Diploma in Cleaning at QLS Level 5 Course

<p>Elevate your expertise in the dynamic world of event management with the course '<strong>Conference and Banqueting Management</strong>.' This specialised programme offers an immersive experience into the facets of hospitality management, beginning with an introduction that lays a strong foundation in the sector. Progressing through the modules, you'll gain a comprehensive understanding of the hotel industry, setting the stage for a deeper exploration into various event types. The course is designed to not only impart theoretical knowledge but to also cultivate practical skills essential for successful event management.</p>
<p>Delve into the creative process with a module on brainstorming, essential for planning standout events. Learn about the different entertainment options available and understand the critical roles of support and technical staff in making an event successful. The curriculum also covers the importance of choosing the right vendors, finalizing event plans, and managing administrative tasks efficiently. As you advance, you'll learn how to get organized and handle post-event activities, including measuring customer satisfaction. This course is a comprehensive guide for those aspiring to excel in the fast-paced, exhilarating field of conference and banqueting management, offering insights and skills that are immediately applicable in real-world scenarios.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the fundamentals of hospitality and hotel industry management.</li>
<li>Gain insights into planning and executing various types of events.</li>
<li>Develop skills in brainstorming and selecting appropriate entertainment for events.</li>
<li>Acquire knowledge in managing support, technical staff, and vendors for events.</li>
<li>Learn effective organizational and customer satisfaction assessment techniques.</li>
</ul>
<h3><b>Why choose this Conference and Banqueting Management<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Conference and Banqueting Management<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Aspiring event managers seeking industry-specific knowledge.</li>
<li>Hospitality professionals aiming to expand their skills in event management.</li>
<li>Individuals interested in a career in conference and banqueting management.</li>
<li>Entrepreneurs planning to start an event management business.</li>
<li>Hotel and banquet staff looking to advance their career in management roles.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Event Manager</strong>: £25,000 - £40,000</li>
<li><strong>Hospitality Manager</strong>: £22,000 - £35,000</li>
<li><strong>Conference Coordinator</strong>: £20,000 - £32,000</li>
<li><strong>Banquet Manager</strong>: £24,000 - £38,000</li>
<li><strong>Vendor Relations Manager</strong>: £23,000 - £37,000</li>
<li><strong>Customer Satisfaction Analyst</strong>: £21,000 - £34,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Conference and Banqueting Management</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning. This </span><span>course</span><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Conference and Banqueting Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction to Hospitality Management</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: An Overview of Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Types of Events</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: Brainstorming</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Types of Entertainment</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Support Staff</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Technical Staff</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Vendors</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09: Finalize the Plan</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Administrative Tasks</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Get Organized</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Post Event Activities</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Commercial & Contract Management Certification Program (CCM)

Conference and Banqueting Management

<h3><b>Overview</b></h3>
<p>The Hospitality Management Certificate and Recruitment Process course offer comprehensive training in hospitality management and the recruitment process. It covers modules on introduction to hospitality management, hotel industry overview, selection and recruitment processes, development and training, front office operations, housekeeping, engineering, security operations, food and beverage operations, service quality management, marketing in travel and tourism business, accounting, customer satisfaction, and e-hospitality and technology.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ul>
<li>Develop a solid understanding of hospitality management principles and practices.</li>
<li>Gain insights into the hotel industry, its operations, and the role of hospitality managers.</li>
<li>Learn about the process of selection and recruitment in the hospitality industry.</li>
<li>Understand the importance of development and training for the growth of hospitality professionals.</li>
<li>Acquire management skills for front office operations, housekeeping, engineering, and security.</li>
<li>Learn about food and beverage operations management in the hospitality sector.</li>
<li>Understand the significance of service quality management and its impact on customer satisfaction.</li>
<li>Explore marketing strategies in the travel and tourism business.</li>
<li>Acquire knowledge of accounting principles and their application in the hospitality industry.</li>
<li>Understand the factors contributing to customer satisfaction and retention in the hospitality sector.</li>
<li>Learn about the integration of technology and e-hospitality in modern hospitality management practices.</li>
</ul>
<h3><strong>Why buy this Hospitality Management Certificate and Recruitment Process?</strong></h3>
<ol>
<li><span>Unlimited access to the course for a lifetime.</span></li>
<li><span>Opportunity to earn a certificate accredited by the </span><strong><span>CPD Quality Standards</span></strong><span> and </span><strong><span>CIQ </span></strong><span>after completing this course.</span></li>
<li><span>Structured lesson planning in line with industry standards.</span></li>
<li><span>Immerse yourself in innovative and captivating course materials and activities.</span></li>
<li><span>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</span></li>
<li><span>Flexibility to complete the Course at your own pace, on your own schedule.</span></li>
<li><span>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</span></li>
<li><span>Unlock career resources for CV improvement, interview readiness, and job success.</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Hospitality Management Certificate and Recruitment Process</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<ul>
<li>Individuals aspiring to enter the hospitality industry with a managerial focus.</li>
<li>Current hospitality employees seeking career advancement through formal education.</li>
<li>Entrepreneurs interested in establishing or managing hospitality businesses.</li>
<li>Graduates exploring diverse career paths within the hospitality sector.</li>
<li>Professionals in related fields aiming to diversify their skills in hospitality management.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Hospitality Management Certificate and Recruitment Process </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Hotel Manager:</strong> £32,000 - £55,000 Per Annum</li>
<li><strong>Hospitality Human Resources Manager:</strong> £30,000 - £50,000 Per Annum</li>
<li><strong>Food and Beverage Manager:</strong> £25,000 - £40,000 Per Annum</li>
<li><strong>Front Office Manager:</strong> £22,000 - £35,000 Per Annum</li>
<li><strong>Housekeeping Manager:</strong> £20,000 - £30,000 Per Annum</li>
<li><strong>Tourism Marketing Manager:</strong> £28,000 - £45,000 Per Annum</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Hospitality Management Certificate and Recruitment Process</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction to Hospitality Management</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: An Overview of Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: The Process of Selection and Recruitment in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: The Process of Development and Training in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Management of Front Office Operations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Management of Housekeeping, Engineering and Security Operations</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Management of Food and Beverage Operations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Management of Service Quality in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09: Marketing in Travel and Tourism Business</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Accounting in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: E-Hospitality and Technology</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Hospitality Management Certificate and Recruitment Process</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Hospitality Management Certificate and Recruitment Process</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Hospitality Management Certificate and Recruitment Process

Ewen

<h6 fr-original-style="" style="box-sizing: border-box;"></h6>
<h4 fr-original-style="" style="box-sizing: border-box;">Invest in your staff, invest in your business.</h4>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Valeting for Businesses Stage 1 is the ideal course set for employers of valeting teams or individuals, small and large, to improve the efficiency, safety and knowledge of their in-house valeting operation, increasing end-customer satisfaction and reducing the need for remedial work for errors and issues caused by poor technique.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Combined with Stage 2, students receive a&nbsp; leaner version of our Level One Detailing course without the emphasis on self-employed business skills. It focuses instead on core skills employers need in a valeting team;</p>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Efficiency,</li>
<li fr-original-style="" style="box-sizing: border-box;">Safety,</li>
<li fr-original-style="" style="box-sizing: border-box;">Consistency,</li>
<li fr-original-style="" style="box-sizing: border-box;">and Results.</li>
</ul><div fr-original-style="" style="box-sizing: border-box;"><h6 fr-original-style="" style="box-sizing: border-box;"></h6>
<h4 fr-original-style="" style="box-sizing: border-box;">Invest in your staff, invest in your business.</h4>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Valeting for employees is the ideal course set for employers of valeting teams or individuals, small and large; such as car sales, dealerships, car rental agencies or fleet operators. The aim of the course is to improve the efficiency, health &amp; safety, and knowledge of their in-house valeting operation. Combined with level 2, students receive a leaner version of our Level One detailing course, without the emphasis on self-employed business and marketing skills. It focuses instead on core skills employers need in a valeting team;</p>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Efficiency</li>
<li fr-original-style="" style="box-sizing: border-box;">Safety</li>
<li fr-original-style="" style="box-sizing: border-box;">Consistency</li>
<li fr-original-style="" style="box-sizing: border-box;">and Results</li>
</ul>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It can be taken by one managing member or a whole team, and is perfect for any experience - from new-starter to long-time member of staff.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The day starts with a look at chemical knowledge and safety to ensure all employees know the precautions and potential effects of the chemicals they are using in their work - both to themselves and the materials they are working on. Coupled with general safety at work regulations and delivered by a certified instructor, this will ensure your due diligence and compliance are covered and educate attendees on the importance of chemical safety.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We then move on to the practical element, working through all the stages of a consumer-preferred safe wash and interior valet, from inspection through to protection applications, all in the most time-efficient manner possible to deliver showroom results, with demonstration and involvement in all stages and time management to ensure a constant and predictable workflow.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the Stage 1 day, attendees will be well versed in all aspects of basic valeting skills and can either return to implement their new skill set or progress to Stage 2 to enhance the value further.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Courses can be attended by up to 6 employees at a time, and for 3+ attendees the day can be run remotely at your own premises, subject to a few additional costs. For courses of 6+ attendees, please contact us to discuss your requirements so that we can accommodate adequate instructor-to-student ratios.</p>
<h6 fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Claim back your costs!</strong></span></h6>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Students will hold a UKDA accredited certificate in Stage 1 Valeting for Business, and as we are a Government Registered Learning Provider, you can be assured of the highest quality of training. As, in most cases, HMRC considers vocational training to be for the benefit of the business and a legitimate business expense, course costs can usually be recouped against company taxes, and a full VAT invoice is provided for reclamation.</em></p>
</div><table fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><th fr-original-style="" style="box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); background: rgb(236, 236, 236);">Course Length</th>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1 Day (0930-1600)</p>
</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><th fr-original-style="" style="box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); background: rgb(236, 236, 236);">Location</th>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">UK Detailing Academy, 2 Purlieus Barn, Ewen, Cirencester, GL7 6BY</p>
</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><th fr-original-style="" style="box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); background: rgb(236, 236, 236);">Certificate</th>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">UKDA Certified</p>
</td></tr></tbody></table>

Uk Detailing Academy

NVQ Assessor

Detailing

Site Management Safety Training Scheme (SMSTS)

FA Level 1

Vocational Training Charitable Trust (VTCT)

Valeting for Employees: Stage 1 Course

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<div>
<div>
<div>
<div>
<div>
<div>
<p>The Professional Skills for Hotel Management course provides comprehensive training in various aspects of the hospitality industry, including hotel operations, front office management, housekeeping, food and beverage operations, customer satisfaction, marketing in travel and tourism, and utilizing e-hospitality technology.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ol>
<li>Gain an understanding of the hotel industry and its operations.</li>
<li>Learn effective processes for selection, recruitment, and training in the hospitality sector.</li>
<li>Acquire skills in managing front office, housekeeping, engineering, and security operations.</li>
<li>Develop knowledge of food and beverage operations and service quality management.</li>
<li>Explore marketing strategies applicable to travel and tourism businesses.</li>
<li>Understand the significance of customer satisfaction and how to enhance it.</li>
<li>Learn how to utilize e-hospitality technology to improve hotel services and customer experience.</li>
</ol>
</div>
</div>
</div>
</div>
</div>
</div>
<h3><strong>Why buy this Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: An Overview of Hotel Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Overview of Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: The Process of Selection and Recruitment in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Process of Selection and Recruitment in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: The Process of Development and Training in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Process of Development and Training in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Management of Front Office Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Front Office Operations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Management of Housekeeping, Engineering and Security Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Housekeeping, Engineering and Security Operations</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Management of Food and Beverage Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Food and Beverage Operations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Management of Service Quality in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Service Quality in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Marketing in Travel and Tourism Business</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing in Travel and Tourism Business</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: E-Hospitality and Technology</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>E-Hospitality and Technology</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-email-etiquette/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This training is designed to help <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">organize ideas&nbsp;</strong>and<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;communicate clearly</strong>. As a result of this session, you will be able to be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">concise</strong> and communicate with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">conviction</strong>. You will be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">productive</strong>, increase performance <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">satisfaction</strong>, and create a true <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">dialogue</strong> with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">increased internal and external customer satisfaction</strong>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Write clearly, creating an greater public perception of expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Be more efficient with written communication, reducing wasted time and adding to profitability; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TOPICS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Benefits of using email</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Purpose of E-mail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Steps to take before writing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Inflection in written messages</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Effects of instant messaging and text messaging</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Basic E-mail Plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Subject Lines</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paragraph Structure</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Details</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Summary of Problem</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use of CC and BCC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TYPING IN ALL CAPS IS YELLING!</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Proofreading</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Email Etiquette</strong> is a 90-minute interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Janet Riesel, Chair &ndash; Career Planning &amp; Professional Development SIG</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of New York</span>

FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.
This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction.
Attendees will be able to:
Write clearly, creating an greater public perception of expertise;
Be more efficient with written communication, reducing wasted time and adding to profitability; and
Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.
 
TOPICS
Benefits of using email
Purpose of E-mail
Steps to take before writing
Inflection in written messages
Effects of instant messaging and text messaging
Basic E-mail Plans
Subject Lines
Paragraph Structure
Details
Summary of Problem
Use of CC and BCC
TYPING IN ALL CAPS IS YELLING!
Proofreading
 
Online Format—Email Etiquette is a 90-minute interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.
Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York

EMAIL ETIQUETTE

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.</p>Overview<p>The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.<br />The CDFOSÂ© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOSÂ© (Data Centre Operations Standard).</p><p>Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management<br />Needs analysis<br />Capability assessment<br />Service portfolio and catalogue<br />Service Level Agreements<br />Reporting - Complaint procedure <br />Customer satisfaction<br />Service Improvement Process (SIP)</li></ul><h4>Safety and Crisis Management</h4><ul><li>Most common type of accidents and why they often happen<br />The roles and responsibilities of appointed safety staff<br />The importance of the OH&amp;S or WHS manual<br />Calibration of measurement and test equipment<br />Proper lock-out/tag-out procedures<br />Emergency response plan requirement for various potential emergencies<br />The importance of Permit To Work</li></ul><h4>Physical Security</h4><ul><li>Standard Operating Procedures (SOP) for security<br />Security risk assessment<br />Security zones<br />Physical inspections / security patrols<br />Delivery of goods / holding area<br />Entry control of individuals<br />Badges and key management<br />Security monitoring<br />Security incident reporting</li></ul><h4>Facilities Maintenance</h4><ul><li>The importance of maintenance<br />Maintenance definitions<br />Maintenance operations procedures (MOP)<br />Service reports<br />Spare management<br />Tools<br />Housekeeping</li></ul><h4>Data Centre Operations</h4><ul><li>Shift handover<br />Walk around duties<br />Service management<br />Release management<br />Configuration management<br />Floor management<br />Equipment life cycle management</li></ul><h4>Monitoring/Reporting/Control</h4><ul><li>Monitoring requirements<br />Facilities monitoring matrix<br />Sensor / alarm point testing and calibration<br />Notification matrix<br />Escalation requirements<br />Reporting</li></ul><h4>Project Management</h4><ul><li>Project management<br />Project organization<br />Project manager<br />Initiation<br />Planning<br />Execution<br />Monitor and control<br />Closing<br />Evaluation / lessons learnt</li></ul><h4>Environmental Sustainability</h4><ul><li>The importance of sustainability<br />Environmental standards<br />Power efficiency indicators<br />Energy saving best practises<br />Water management<br />Sustainable energy usage</li></ul><h4>Governance and Compliance</h4><ul><li>The importance of document management<br />The siz sub-processes of document management<br />Asset management<br />Requirements or asset recording</li></ul><h4>Exam: Certified Data Centre Facilities Operations Specialist (CDFOSÂ©)</h4><ul><li>Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certificate in Information Security Management Principles (CISMP)

Certified Facility Manager (CFM)

Certified Supply Chain Professional (CSCP)

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Facilities Operations Specialist (CDFOS)

<div>
									<section>
						<div>
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			<div>
								<div>
				<div>
			<h2>Overview</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>Level 5 Certificate in Cleaning Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Certificate in Cleaning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.</span></p><p><span>Consisting of several modules, the course teaches you everything you need to succeed in this profession.</span></p><p><span>The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h3><b>Why Choose Teachers Training</b></h3>		</div>
				</div>
				<div>
				<div>
			<p>Some of our website features are:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>This is a dedicated website for teaching</span>
									</li>
								<li>
											<span>
													</span>
										<span>24/7 tutor support</span>
									</li>
								<li>
											<span>
													</span>
										<span>Interactive Content</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable price</span>
									</li>
								<li>
											<span>
													</span>
										<span>Courses accredited by the UK's top awarding bodies</span>
									</li>
								<li>
											<span>
													</span>
										<span>100% online </span>
									</li>
								<li>
											<span>
													</span>
										<span>Flexible deadline</span>
									</li>
						</ul>
				</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h3><b> Entry Requirements
</b></h3>		</div>
				</div>
				<div>
				<div>
			<p>No formal entry requirements. You need to have:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Passion for learning</span>
									</li>
								<li>
											<span>
													</span>
										<span>A good understanding of the English language</span>
									</li>
								<li>
											<span>
													</span>
										<span>Be motivated and hard-working</span>
									</li>
								<li>
											<span>
													</span>
										<span>Over the age of 16.</span>
									</li>
						</ul>
				</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h3><b>Certification</b></h3>		</div>
				</div>
				<div>
				<div>
							<p><b>CPD Certification from The Teachers Training</b></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
							</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Level 5 Certificate in Cleaning</td>
				</tr>
								<tr>
					<td colspan="4">Module 01: An Introduction to the Cleaning Job</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Introduction to the Cleaning Job</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: The Diversity of Cleaning Jobs</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Diversity of Cleaning Jobs</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Cleaning Equipment, Products and Clothing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cleaning Equipment, Products and Clothing</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: House Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>House Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Food Kitchen and Commercial Kitchen Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Food Kitchen and Commercial Kitchen Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Bathrooms and Toilets</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Bathrooms and Toilets</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Office Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Office Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Cleaning External Surfaces and Areas</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cleaning External Surfaces and Areas</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Dealing with Non-Routine Waste</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing with Non-Routine Waste</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Starting a Cleaning Business and Planning for it</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Starting a Cleaning Business and Planning for it</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Running the Business with Quality Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Running the Business with Quality Service</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Management of Staff</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Staff</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 15 Marketing, Advertising and Sales</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing, Advertising and Sales</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 16: Expansion Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Expansion Management</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 17: Business Insurance, Tax and Additional Equipment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Insurance, Tax and Additional Equipment</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
				</tbody></table>

Level 5 Certificate in Cleaning Course is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Certificate in Cleaning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Course Curriculum Level 5 Certificate in Cleaning
Module 01: An Introduction to the Cleaning Job
Module 02: The Diversity of Cleaning Jobs
Module 03: Cleaning Equipment, Products and Clothing
Module 04: House Cleaning
Module 05: Food Kitchen and Commercial Kitchen Cleaning
Module 06: Bathrooms and Toilets
Module 07: Office Cleaning
Module 08: Cleaning External Surfaces and Areas
Module 09: Dealing with Non-Routine Waste
Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners
Module 11: Starting a Cleaning Business and Planning for it
Module 12: Running the Business with Quality Service
Module 13: Customer Satisfaction
Module 14: Management of Staff
Module 15 Marketing, Advertising and Sales
Module 16: Expansion Management
Module 17: Business Insurance, Tax and Additional Equipment
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.


The Teachers Training

Health & Hygiene

Public Health


Gain advanced cleaning skills with the Level 5 Certificate in Cleaning. Elevate your expertise, ensuring top-notch cleanliness standards in professional environments.

Level 5 Certificate in Cleaning

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Construction Design & Management (CDM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is a comprehensive program designed to provide in-depth knowledge and practical skills in various aspects of cleaning, housekeeping, and maintenance. This bundle includes three courses:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: British Cleaning</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: Diploma in House Cleaning</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: Cleaning, Decontamination and Waste Management</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is meticulously structured to cover essential topics and best practices, ensuring that learners are well-equipped to handle real-world challenges in residential, commercial, and industrial settings.</p><div data-message-author-role="assistant" data-message-id="e78b1c7a-cd6b-43c9-bfad-f48bba8d516d" dir="auto" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By completing this diploma, learners will be well-prepared to take on advanced roles in the cleaning, housekeeping, and maintenance sectors, ensuring high standards of cleanliness and hygiene in various environments.</p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this Bundle for</span></h2><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This British Cleaning, Housekeeping and Maintenance Level 5 diploma is ideal for individuals who are looking to advance their careers in the cleaning and housekeeping industry. Whether you are an entry-level worker or an experienced professional seeking to enhance your skills, this program offers valuable insights and practical knowledge to help you excel in your role.</p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No prerequisites; suitable for individuals from any academic background.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Job Roles This Course is Suitable For&nbsp;</h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Professional Cleaners</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Housekeepers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Maintenance Workers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Facility Managers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Environmental Services Workers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Janitorial Staff</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h2><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: British Cleaning</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: An Introduction To The Cleaning Job</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: The Diversity Of Cleaning Jobs</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Cleaning Equipment, Products And Clothing</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: House Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Food Kitchen And Commercial Kitchen Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Bathrooms And Toilets</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Office Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Cleaning External Surfaces And Areas</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Dealing With Non-Routine Waste</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Chemical Safety, Keyholding And Alarm Codes For Cleaners</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Starting A Cleaning Business And Planning For It</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Running The Business With Quality Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 13: Customer Satisfaction</li><li fr-original-style="" style="box-sizing: border-box;">Module 14: Management Of Staff</li><li fr-original-style="" style="box-sizing: border-box;">Module 15 Marketing, Advertising And Sales</li><li fr-original-style="" style="box-sizing: border-box;">Module 16: Expansion Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 17: Business Insurance, Tax And Additional Equipment</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: Diploma in House Cleaning</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Introduction To House Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Cleaning Equipment And Ingredients</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Cleaning The Kitchen</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Cleaning The Bedroom And Livingroom</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Bathroom Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Cleaning And Organising A Kid&rsquo;s Room</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Cleaning Home Office</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Cleaning Walls</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: Cleaning, Decontamination and Waste Management</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Cleaning In Care Services</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Decontamination And Disinfection</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Hygiene In Care Services</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Environmental Cleaning And Sanitisation</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Sterilisation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Understanding Waste Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Health &amp; Safety Responsibilities</li></ul></div>

The British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is a comprehensive program designed to equip learners with advanced knowledge and practical skills in cleaning, housekeeping, and maintenance. This diploma bundle includes three in-depth courses:
Course 01: British Cleaning
Course 02: Diploma in House Cleaning
Course 03: Cleaning, Decontamination, and Waste Management
Each course is meticulously structured to cover essential topics and best practices in cleaning, housekeeping, and maintenance, ensuring learners are prepared to handle real-world challenges in residential, commercial, and industrial settings.
By completing this diploma, learners will be well-prepared for advanced roles in cleaning, housekeeping, and maintenance, maintaining high standards of cleanliness and hygiene across various environments.
Who is this British Cleaning, Housekeeping and Maintenance Level 5 Diploma Bundle for
This British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is ideal for individuals aiming to advance their careers in the cleaning and housekeeping industry. Whether you are an entry-level worker or an experienced professional seeking to enhance your skills, this program offers valuable insights and practical knowledge to excel in cleaning, housekeeping, and maintenance.
Requirements
No prerequisites; suitable for individuals from any academic background.
Accessible course materials from any internet-enabled device.
Job Roles This British Cleaning Bundle is Suitable For 
Professional Cleaners
Housekeepers
Maintenance Workers
Facility Managers
Environmental Services Workers
Janitorial Staff
Course Curriculum
Course 01: British Cleaning
Module 01: An Introduction To The Cleaning Job
Module 02: The Diversity Of Cleaning Jobs
Module 03: Cleaning Equipment, Products And Clothing
Module 04: House Cleaning
Module 05: Food Kitchen And Commercial Kitchen Cleaning
Module 06: Bathrooms And Toilets
Module 07: Office Cleaning
Module 08: Cleaning External Surfaces And Areas
Module 09: Dealing With Non-Routine Waste
Module 10: Chemical Safety, Keyholding And Alarm Codes For Cleaners
Module 11: Starting A Cleaning Business And Planning For It
Module 12: Running The Business With Quality Service
Module 13: Customer Satisfaction
Module 14: Management Of Staff
Module 15 Marketing, Advertising And Sales
Module 16: Expansion Management
Module 17: Business Insurance, Tax And Additional Equipment
Course 02: Diploma in House Cleaning
Module 01: Introduction To House Cleaning
Module 02: Cleaning Equipment And Ingredients
Module 03: Cleaning The Kitchen
Module 04: Cleaning The Bedroom And Livingroom
Module 05: Bathroom Cleaning
Module 06: Cleaning And Organising A Kid’s Room
Module 07: Cleaning Home Office
Module 08: Cleaning Walls
Course 03: Cleaning, Decontamination and Waste Management
Module 01: Cleaning In Care Services
Module 02: Decontamination And Disinfection
Module 03: Hygiene In Care Services
Module 04: Environmental Cleaning And Sanitisation
Module 05: Sterilisation Techniques
Module 06: Understanding Waste Management
Module 07: Health & Safety Responsibilities

Course Gate

Cleaning

Housekeeping

Enhance your cleaning, housekeeping, and maintenance skills with our British Cleaning, Housekeeping, and Maintenance Level 5 Diploma. Ideal for professional cleaners, housekeepers, maintenance workers, facility managers, and more.

British Cleaning, Housekeeping and Maintenance Level 5 Diploma

<h4>Overview</h4>
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							</p><p>Any business life is completely dependent on Sales and Marketing. It delivers a significant business benefit. Providing effective training in Sales and Marketing helps boost sales, increase profit, create a brand image and also improve customer satisfaction. </p>

<p>The role of a sales director is crucial in improving an organization's revenue and sales. A good sales director can affect the overall performance of a business. The course is designed with a lot of practical exercises, and modern techniques, taking the delegates' skills to an advanced level. This will help the delegates to attain the skills they require and implement what they learn in their work efficiently and to their highest potential. This course will help review overall sales strategies and how they can contribute in order to achieve a desired positive outcome. It will set measurable objectives and standards within the team and will boost the confidence in their performance and achieve the objectives. </p>
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GBA Corporate

Advance Strategic Sales Management

Online

Cleaning Supervisor Course is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cleaning Supervisor Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Course Curriculum Cleaning Supervisor
Module 1 The Diversity of Cleaning Jobs		
Module 2 Cleaning Equipment, Products and Clothing		
Module 3 House Cleaning		
Module 4 Food Kitchen and Commercial Kitchen Cleaning		
Module 5 Bathrooms and Toilets		
Module 6 Office Cleaning		
Module 7 Cleaning External Surfaces and Areas		
Module 8 Dealing with Non-Routine Waste		
Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners		
Module 10 Starting a Cleaning Business and Planning for it		
Module 11 Running the Business with Quality Service		
Module 12 Customer Satisfaction		
Module 13 Management of Staff		
Module 14 Marketing, Advertising and Sales		
Module 15 Expansion Management		
Module 16 Skills of an Effective Administrator		
Module 17 Representing Your Boss and Company		
Module 18 Organisational Skills		
Module 19 Communication Skills
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.


Teaching & Training

Advance your career in facility management with this Cleaning Supervisor course. Gain essential skills in team leadership, quality control, and maintaining hygiene standards.

Cleaning Supervisor

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>Any business life is completely dependent on Sales and Marketing. It delivers a significant business benefit. Providing effective training in Sales and Marketing helps boost sales, increase profit, create a brand image and also improve customer satisfaction. This course has been designed to gain essential skills in Marketing and Sales, learn new sales techniques and how to reach the right audience at the right time. If there is a shortage of skills or resources within the business, you might want to provide this specially designed-training to help develop those skills. </p>

<p>This course will help review overall sales strategies and how marketing can contribute in order to achieve a desired positive outcome. It will set measurable objectives and standards within the team and will boost the confidence in their performance and achieve the objectives. </p>

<p>This course will discover various sales and marketing techniques and will provide the participants with more tools and techniques to increase individual and team sales. It will highlight all of the major components required to build good connections, know the consumer and their needs and gain commitment to a sale.</p>
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