Description

Are you ready to excel in the vibrant world of hospitality? Our Hospitality Management Training course is designed to equip you with the skills and knowledge to thrive in this dynamic industry. Whether you're a newcomer or an industry professional looking to enhance your expertise, this course is your gateway to success.

Key Features:

CPD Certified

Free Certificate from Reed

CIQ Approved

Developed by Specialist

Lifetime Access

The Hospitality Management Training course provides a comprehensive introduction to the field of hospitality. Learners will gain a broad understanding of the hotel industry and learn how to manage front office operations, housekeeping, engineering, and security. They will explore how to effectively oversee food and beverage services and ensure high service quality. The course emphasizes customer satisfaction and covers the essential processes of hiring, training, and developing staff in the hospitality industry.

Additionally, learners will delve into marketing strategies specific to travel and tourism, understand basic accounting principles relevant to hospitality, and learn about the latest technologies transforming the industry. This curriculum equips learners with practical skills and knowledge to excel in various hospitality management roles.

Course Curriculum

Module 01: Introduction to Hospitality Management

Module 02: An Overview of the Hotel Industry

Module 03: Management of Front Office Operations

Module 04: Management of Housekeeping, Engineering and Security Operations

Module 05: Management of Food and Beverages Operations

Module 06: Management of Service Quality in the Hospitality Industry

Module 07: Customer Satisfaction

Module 08: The Process of Selection and Recruitment in Hospitality Industry

Module 09: The Process of Development and Training in the Hospitality Industry

Module 10: Marketing in Travel and Tourism Business

Module 11: Accounting in Hospitality

Module 12: E-Hospitality and Technology

Learning Outcomes:

Understand core principles in hospitality management and hotel industry operations.

Master management techniques for front office and housekeeping operations.

Oversee food and beverage management within hospitality environments.

Enhance service quality management in hospitality industries.

Implement effective customer satisfaction strategies.

Utilise e-hospitality and technology in modern hospitality contexts.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Hospitality Management Training 2:06:37 1: Module 01: Introduction to Hospitality Management 10:19 2: Module 02: An Overview of the Hotel Industry 08:12 3: Module 03: Management of Front Office Operations 08:44 4: Module 04: Management of Housekeeping, Engineering and Security Operations 13:23 5: Module 05: Management of Food and Beverages Operations 10:07 6: Module 06: Management of Service Quality in the Hospitality Industry 10:29 7: Module 07: Customer Satisfaction 10:05 8: Module 08: The Process of Selection and Recruitment in Hospitality Industry 10:55 9: Module 09: The Process of Development and Training in the Hospitality Industry 11:05 10: Module 10: Marketing in Travel and Tourism Business 10:58 11: Module 11: Accounting in Hospitality 11:18 12: Module 12: E-Hospitality and Technology 10:02 13: CPD Certificate - Free 01:00

Who is this course for?

Aspiring hotel managers seeking foundational knowledge.

Hospitality staff aiming for career advancement.

Individuals interested in the travel and tourism sector.

Entrepreneurs entering the hospitality business.

Recent graduates considering hospitality careers.

Career path

Hotel Manager

Front Office Manager

Housekeeping Manager

Food and Beverage Manager

Hospitality Marketing Coordinator

E-Hospitality Specialist

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Course Images

Hospitality Management Training

By Online Training Academy

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