29243 Courses

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Overview: As a Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skills. Therefore, to make your career journey a successful one, we designed this Customer Service Representative bundle as a one-stop solution for you. To cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle. Our Customer Service Representative package, with the latest digital study materials and innovative learning methods, will give you in-depth knowledge of this domain. You will dive deep into the Customer Service Representative core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. This 20-in-1 Ultimate Customer Service Representative bundle consists of the following Courses: Course 01: Retail Management Course 02: Certificate in Purchasing and Procurement Course 03: Supply Chain Management Course 04: Merchandising Course 05: Visual Merchandising Diploma Course 06: Operations Management Course 07: Product Management Course 08: Digital Product Management Course 09: Facilities Management Diploma Course 10: Strategic Business Management - Online Diploma Course Course 11: Business Intelligence Analyst Course Course 12: Customer Relationship Management Course 13: Store Assistant Course 14: Fundamentals of Business Analysis Course 15: Strategic Planning and Analysis for Marketing Course 16: Commercial Management Course 17: Sales Skills Course 18: Financial Management Course 19: Purchase Ledger Course 20: Business Plan Learning Outcomes of Customer Service Representative Bundle: This career-oriented Customer Service Representative bundle will help you to Gain the ability to excel in the role of Customer Service Representative Know your responsibilities as a Customer Service Representative and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as a Customer Service Representative Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers Why Choose this Customer Service Representative Bundle? FREE Customer Service Representative CPD-accredited certificate Get a free student ID card with Customer Service Representative training (£10 applicable for international delivery) Lifetime access to the Customer Service Representative course materials The Customer Service Representative program comes with 24/7 tutor support Get instant access to this Customer Service Representative course Learn Customer Service Representative training from anywhere in the world The Customer Service Representative training is affordable and simple to understand The Customer Service Representative training is entirely online So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Customer Service Representative bundle. Who is this Customer Service Representative course for? Anyone from any background can enrol in this Customer Service Representative bundle. Requirements This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones. Career path Having this Customer Service Representative expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Representative) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! The world is full of hidden dangers, lurking in the most unexpected places. From the chemicals we use to the machines we operate, it's crucial that we understand the risks associated with each. But fear not, for there is a way to take control and protect yourself and those around you. Introducing our COSHH Training bundle - your ticket to a safer, more secure future. Let's face it, accidents happen - but with the right knowledge, they can be prevented. Our bundle of courses covers everything from basic lone working to RIDDOR awareness, ensuring that you're equipped to handle any situation that comes your way. Learn how to identify hazardous substances, control exposure and implement effective control measures, all from the comfort of your own home. But that's not all - our QLS-endorsed COSHH Training course comes with a QLS hardcopy certificate, providing recognition of your expertise in COSHH control measures. And with our 10 CPD-QS accredited courses, you'll receive a certificate for each, demonstrating your commitment to health and safety and enhancing your professional profile. Don't let hidden dangers catch you off guard - enrol in our COSHH Training bundle today and take the first step towards a safer, more secure future. This Control of Substances Hazardous to Health - COSHH Training Bundle Package includes: Course 01: Certificate in COSHH Training at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Basics of Lone Working Course 02: Lone Worker Safety Course 03: Personal Protective Equipment (PPE) Course 04: Workplace Health and Safety Course 05: Fire Safety Awareness Course 06: Abrasive Wheels Course 07: DSEAR Course 08: Warehouse Safety Training Course 09: Asbestos Awareness Course 10: RIDDOR Awareness Why Prefer This Control of Substances Hazardous to Health - COSHH Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Control of Substances Hazardous to Health - COSHH Training bundle courses, you will be able to learn: Understand the risks associated with hazardous substances and how to control exposure Learn how to implement effective control measures and maintain workplace safety Gain knowledge on workplace health and safety regulations and legal requirements Understand the dangers associated with asbestos and how to identify it in the workplace Learn about fire safety awareness and how to prevent workplace fires Understand the basics of lone working and how to maintain personal safety Gain knowledge on RIDDOR awareness and accident reporting procedures ***Curriculum breakdown of COSHH Training*** COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures How is the Control of Substances Hazardous to Health - COSHH Training Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle of courses is perfect for: Individuals looking to upskill in health and safety practices Those seeking to enhance their professional profile with CPD-QS accredited certificates Managers and supervisors responsible for implementing and maintaining health and safety practices in the workplace Anyone looking to gain a QLS hardcopy certificate in COSHH control measures Career path Health and Safety Officer: £24,000 - £40,000 per year Safety Consultant: £28,000 - £48,000 per year Environmental Health Officer: £25,000 - £50,000 per year Occupational Health & Safety Specialist: £30,000 - £50,000 per year Health and Safety Manager: £35,000 - £60,000 per year Risk Manager: £35,000 - £70,000 per year Certificates Certificate in COSHH Training at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

The Level 5 Diploma in Leadership & Management for Adult Care is designed to equip you with essential skills in leadership & management within the care sector. This comprehensive course covers vital principles of effective leadership & management, helping you develop the knowledge needed to lead teams and improve care delivery. You will explore key topics such as communication, decision-making, and the importance of ethical leadership, all tailored to the unique challenges of adult care. Throughout the diploma, you will enhance your leadership & management skills by focusing on people management and performance evaluation. The course will provide practical insights into motivating staff and fostering a positive work environment, ensuring you can effectively support your team. Additionally, you will learn about conflict resolution and how to create strategies that align with organizational goals in the adult care setting. By completing this diploma, you will be well-prepared to take on leadership roles and make a significant impact in adult care services. With a strong emphasis on both leadership & management skills and practical application, this course will enhance your career prospects and empower you to drive positive change in your organization. Enrol today to advance your skills in leadership & management and excel in the adult care sector. Along with this Diploma In Leadership & Management For Adult Care course, you will get 14 premium courses, an original hardcopy, 14 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Diploma In Leadership & Management For Adult Care Bundle Consists of the following Premium courses: Course 01: Leadership and Management Training Course Course 02: Adult Safeguarding and First Aid Training Course 03: Conflict Resolution Course 04: Emotional Intelligence and Human Behaviour Course 05: Team Building Masterclass Course 06: Coaching & Mentoring Course 07: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 08: Problem Solving and Decision Making Course 09: Strategic Planning and Analysis for Marketing Course 10: Project Management Course Course 11: Diploma in Lean Leadership and Change Management Course 12: Financial Management Course 13: Time Management Course 14: Effective Communication Skills Diploma Enrol now in Diploma In Leadership & Management For Adult Care to advance your career, and use the premium study materials from Apex Learning. Key Features of the Course: FREE Level 5 Diploma In Leadership & Management For Adult Care CPD-accredited certificate Get a free student ID card with Level 5 Diploma In Leadership & Management For Adult Care training (£10 applicable for international delivery) Lifetime access to the Level 5 Diploma In Leadership & Management For Adult Care course materials The Level 5 Diploma In Leadership & Management For Adult Care program comes with 24/7 tutor support Get instant access to this Level 5 Diploma In Leadership & Management For Adult Care course Learn Level 5 Diploma In Leadership & Management For Adult Care training from anywhere in the world The Level 5 Diploma In Leadership & Management For Adult Care training is affordable and simple to understand The Level 5 Diploma In Leadership & Management For Adult Care training is entirely online Learning Outcomes: Understand the core principles of leadership & management in adult care settings. Develop effective communication skills to enhance team collaboration and engagement. Apply leadership strategies to motivate and manage care staff effectively. Implement performance management techniques to ensure high-quality service delivery. Evaluate ethical considerations in decision-making within management practices. Address and resolve conflicts to maintain a positive work environment. Foster a culture of continuous improvement through effective leadership & management practices. Description The Level 5 Diploma in Leadership & Management for Adult Care provides a comprehensive framework for developing essential leadership and management skills specifically tailored to the care sector. This course equips you with the knowledge to effectively motivate teams, enhance communication, and implement performance management strategies that improve service delivery in adult care environments. You'll learn to navigate ethical challenges in management and foster a positive work environment, ensuring that you are well-prepared for leadership roles in adult care. By the end of the program, you will possess the expertise needed to drive positive change and achieve outstanding outcomes in your organization, enhancing your effectiveness as a leader in adult care. Course Curriculum of Diploma In Leadership & Management For Adult Care Bundle: Course 01: Leadership and Management Training Course Module 01: Introduction Module 02: Leadership Training Module 03: Management Training Module 04: Culture Training Module 05: Teamwork Training Module 06: Business Culture Training =========>>>>> And 13 More Courses <<<<<========= Certificate: PDF Certificate: Free for all 14 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Enrol in the Diploma In Leadership & Management For Adult Care Bundle today and take your career to the next level! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Diploma In Leadership & Management For Adult Care bundle: Care workers who want to develop their leadership and management skills. Managers who want to improve their team-building and communication skills. Anyone who wants to learn more about leadership and management in the adult care sector. Requirements This Diploma In Leadership & Management For Adult Care course has been designed to be fully compatible with tablets and smartphones. Career path Having this Diploma In Leadership & Management For Adult Care Bundle course, will increase the value of your CV and open you up to multiple job sectors. Care manager: £25,000 - £35,000 Team leader: £20,000 - £25,000 Supervisor: £18,000 - £20,000 Social worker: £25,000 - £35,000 Nurse: £25,000 - £35,000 Occupational therapist: £30,000 - £40,000 Head of care: £40,000 - £50,000 Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the title course (Title Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

An Exciting Practical Face to Face Course learning surface textiles techniques, for Teachers of GCSE & A Level Textiles, both Art & Design and D&T.

Who are these qualifications for? These qualifications are designed for managers and leaders who have the authority and responsibility for developing and implementing a coaching and mentoring strategy across the organisation. The qualifications require managers and leaders to build on their strategic management and leadership skills and to focus on the requirements of embedding the organisation’s strategy.