Name: Call Centre Training
Price: 25 GBP
Availability: InStock

<p>ð Unlock the Secrets to Financial Success with Credit Control Course! ð</p><p>Are you ready to take control of your financial destiny? Look no further than our comprehensive Credit Control course! In today's fast-paced world, managing credit effectively is not just a skill, it's a necessity. Whether you're an individual looking to secure your financial future or a professional aiming to excel in the dynamic realm of finance, this course is your ticket to success!</p><p> </p><p>ð <strong>Why Credit Control Matters?</strong></p><p>Credit control is the cornerstone of financial stability and success. It's the art of managing credit wisely, ensuring that debts are paid on time, and minimizing the risk of bad debt. From individuals to businesses, mastering credit control is crucial for maintaining healthy cash flow, building a solid credit history, and achieving long-term financial goals.</p><p>In our Credit Control course, you'll delve into essential strategies for effective credit management, including:</p><ul><li>Understanding the fundamentals of credit and debt</li><li>Implementing credit policies and procedures</li><li>Evaluating credit risk and making informed decisions</li><li>Negotiating with creditors and debtors</li><li>Utilizing credit management tools and software</li><li>Developing strategies for debt recovery</li></ul><p>With practical insights and real-world examples, you'll gain the knowledge and skills needed to navigate the complexities of credit management with confidence and proficiency.</p><p> </p><p>ð¼ <strong>Who is this for?</strong></p><p>Our Credit Control course is designed for individuals and professionals alike who are eager to enhance their financial acumen and take charge of their financial future. Whether you're a recent graduate entering the workforce, an entrepreneur managing your business finances, or a seasoned finance professional seeking to sharpen your skills, this course is for you!</p><ul><li>Individuals seeking to improve their personal finances and credit management skills</li><li>Small business owners and entrepreneurs looking to optimize cash flow and minimize bad debt</li><li>Finance professionals aiming to expand their expertise in credit control and risk management</li><li>Anyone interested in pursuing a career in finance or related fields</li></ul><p>No matter your background or experience level, our course offers valuable insights and practical strategies that will empower you to succeed in today's competitive financial landscape.</p><p> </p><p>ð <strong>Career Path</strong></p><p>Embark on a rewarding career journey with the skills acquired through our Credit Control course. Whether you're pursuing opportunities in finance, accounting, or business management, mastering credit control opens doors to a wide range of exciting career paths, including:</p><ul><li>Credit Analyst</li><li>Collections Specialist</li><li>Financial Controller</li><li>Risk Manager</li><li>Loan Officer</li><li>Accountant</li><li>Business Consultant</li><li>Financial Advisor</li></ul><p> </p><p>By investing in your education and honing your credit management skills, you'll position yourself as a valuable asset in any industry, poised for success and advancement.</p><p>Don't let financial uncertainty hold you back. Enroll in our Credit Control course today and take the first step toward a brighter, more prosperous future! Unlock the secrets to financial success and pave the way for a lifetime of financial freedom and stability. ð</p><p> </p><p><strong>FAQ (Frequently Asked Questions) - Credit Control Course</strong></p><p><strong>Q1: What is Credit Control?</strong></p><p>A: Credit control refers to the practices and procedures implemented by businesses to manage and monitor the credit extended to their customers. It involves assessing the creditworthiness of customers, setting credit limits, monitoring payments, and taking necessary actions to minimize credit risk and ensure timely payments.</p><p><strong>Q2: Why is Credit Control important for businesses?</strong></p><p>A: Effective credit control is crucial for maintaining healthy cash flow and minimizing the risk of bad debts. By implementing sound credit control practices, businesses can ensure that they have sufficient funds to meet their own financial obligations and invest in growth opportunities. It also helps in maintaining strong relationships with customers while protecting the business from potential losses due to non-payment or late payment.</p><p><strong>Q3: What are the key components of Credit Control?</strong></p><p>A: The key components of credit control include:</p><ol><li>Credit assessment: Evaluating the creditworthiness of customers before extending credit to them.</li><li>Setting credit limits: Establishing the maximum amount of credit that can be extended to each customer based on their risk profile.</li><li>Credit monitoring: Regularly monitoring the payment behavior of customers to identify any potential issues or risks.</li><li>Debt collection: Taking appropriate actions to collect overdue payments from customers, including sending reminders, issuing invoices, and, if necessary, pursuing legal action.</li><li>Reporting and analysis: Analyzing credit-related data and generating reports to assess the effectiveness of credit control strategies and identify areas for improvement.</li></ol><p><strong>Q4: What are the common challenges in Credit Control?</strong></p><p>A: Some common challenges in credit control include:</p><ol><li>Balancing risk and reward: Striking the right balance between extending credit to attract customers and minimizing the risk of non-payment.</li><li>Managing late payments: Dealing with customers who consistently pay late or fail to pay altogether.</li><li>Keeping up with regulatory requirements: Staying compliant with relevant laws and regulations governing credit practices.</li><li>Maintaining customer relationships: Ensuring that credit control measures do not strain relationships with customers while still enforcing payment terms.</li><li>Adapting to changing circumstances: Adjusting credit control strategies in response to shifts in the economy, industry trends, or changes in customer behavior.</li></ol><p><strong>Q5: How can I improve my Credit Control skills?</strong></p><p>A: Improving credit control skills requires a combination of knowledge, experience, and practical application. Consider enrolling in courses or training programs focused on credit management, staying updated on industry best practices and regulations, and seeking mentorship or guidance from experienced credit professionals. Additionally, actively engaging in credit control activities within your organization and learning from both successes and challenges can help enhance your skills over time.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Understanding Credit Control</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Credit Control</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Credit Management Policies and Procedures</h4><div><div><ul><li><div>
<span></span><h5>
Credit Management Policies and Procedures</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Effective Communication in Credit Control</h4><div><div><ul><li><div>
<span></span><h5>
Effective Communication in Credit Control</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Financial Management</h4><div><div><ul><li><div>
<span></span><h5>
Financial Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Technology in Credit Control</h4><div><div><ul><li><div>
<span></span><h5>
Technology in Credit Control</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Managing Disputed Payments and Debt Recovery</h4><div><div><ul><li><div>
<span></span><h5>
Managing Disputed Payments and Debt Recovery</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Credit Control

General Admission

<p>ð Unlock the Secrets to Rapid Growth with 'List Building' Course! ð</p><p>Are you ready to skyrocket your business to new heights? Imagine having a powerful tool at your disposal that can consistently attract, engage, and convert your ideal audience into loyal customers. Look no further than our groundbreaking course, 'List Building'! ð</p><p>In today's digital age, building and nurturing a robust email list is the cornerstone of successful marketing strategies. Whether you're an entrepreneur, small business owner, marketer, or aspiring influencer, mastering the art of list building is non-negotiable for sustainable growth and profitability. ð</p><p> </p><p>ð¥ <strong>Why List Building Matters:</strong></p><p>Your email list is your most valuable asset in the digital realm. It's not just about collecting email addresses; it's about cultivating relationships, delivering value, and driving conversions. With a targeted and engaged list, you have the power to:</p><ol><li><strong>Increase Revenue:</strong> Convert leads into paying customers with targeted email campaigns that speak directly to their needs and interests.</li><li><strong>Build Authority:</strong> Establish yourself as an industry leader by consistently delivering valuable content and nurturing meaningful connections with your audience.</li><li><strong>Boost Engagement:</strong> Keep your audience engaged and excited about your brand with personalized emails, exclusive offers, and compelling storytelling.</li><li><strong>Drive Traffic:</strong> Direct qualified leads to your website, blog, or landing pages, amplifying your online presence and driving organic traffic.</li><li><strong>Maximize ROI:</strong> Achieve a higher return on investment from your marketing efforts by leveraging the cost-effectiveness and high-conversion rates of email marketing.</li></ol><p> </p><p>ð¯ <strong>Who is this for?</strong></p><p>Our 'List Building' course is tailored for anyone looking to unlock the full potential of email marketing and take their business or brand to the next level. Whether you're a:</p><ul><li><strong>Entrepreneur:</strong> Launching a startup or scaling your business? Mastering list building is essential for attracting and retaining customers.</li><li><strong>Small Business Owner:</strong> Strengthen your customer relationships, drive repeat purchases, and increase brand loyalty with targeted email campaigns.</li><li><strong>Marketer:</strong> Enhance your marketing skills and stay ahead of the curve in a rapidly evolving digital landscape.</li><li><strong>Aspiring Influencer:</strong> Build a loyal fan base, monetize your content, and turn followers into loyal subscribers with compelling email strategies.</li></ul><p>No matter your industry or niche, if you have a product, service, or message to share, this course is your ticket to success! ð¼</p><p> </p><p>ð <strong>Career Path:</strong></p><p>Elevate your career prospects and open doors to new opportunities with a solid foundation in list building and email marketing. Upon completing our course, you'll be equipped with the knowledge and skills to:</p><ul><li><strong>Advance Your Career:</strong> Stand out in the job market and secure high-paying roles in digital marketing, content creation, or social media management.</li><li><strong>Launch Your Business:</strong> Turn your entrepreneurial dreams into reality by leveraging the power of email marketing to grow your customer base and increase sales.</li><li><strong>Expand Your Network:</strong> Connect with industry experts, thought leaders, and like-minded professionals to collaborate on projects, exchange ideas, and explore new business ventures.</li><li><strong>Achieve Financial Freedom:</strong> Take control of your financial future by mastering list building techniques that generate consistent revenue streams and passive income opportunities.</li></ul><p> </p><p>Don't let another day go by without harnessing the full potential of email marketing to fuel your success! Enroll in our 'List Building' course today and unlock the keys to sustainable growth, profitability, and long-term success. ð</p><p>ð Ready to take the plunge? Join us on this transformative journey and start building your empire one email at a time! ð</p><p> </p><p><strong>FAQ (Frequently Asked Questions) for List Building Course</strong></p><p><strong>Q1: What is list building, and why is it important for my business?</strong></p><p>List building refers to the process of creating a database of contacts or subscribers who have expressed interest in receiving information, updates, or offers from your business. It typically involves collecting email addresses, but can also include other contact information such as phone numbers or social media handles. List building is crucial for businesses because it allows you to directly communicate with your audience, nurture relationships, and promote your products or services. Having a quality email list enables you to reach out to potential customers, increase brand awareness, and drive sales.</p><p><strong>Q2: How can I start building my email list from scratch?</strong></p><p>To start building your email list from scratch, you can implement various strategies such as creating lead magnets like ebooks or free guides to incentivize people to sign up, adding opt-in forms to your website or blog, running contests or giveaways, and promoting your email list on social media platforms. Additionally, you can leverage networking events, webinars, and other opportunities to collect email addresses from interested individuals. It's essential to offer valuable content and make it easy for people to subscribe to your list to maximize your sign-up rate.</p><p><strong>Q3: What are some best practices for list building and email marketing?</strong></p><p>Some best practices for list building and email marketing include obtaining explicit consent from subscribers before adding them to your list (ensuring compliance with privacy regulations such as GDPR or CAN-SPAM), personalizing your email content to cater to the interests and preferences of your audience, segmenting your email list based on demographics, behaviors, or purchase history to send targeted messages, and regularly cleaning your list to remove inactive or unengaged subscribers. Additionally, it's crucial to monitor your email deliverability, open rates, and click-through rates to optimize your campaigns for better results.</p><p><strong>Q4: How do I grow and maintain my email list over time?</strong></p><p>To grow and maintain your email list over time, you can continue implementing list-building strategies such as creating fresh and relevant content, offering exclusive deals or promotions to subscribers, engaging with your audience through email newsletters or automated sequences, and encouraging subscribers to refer their friends or colleagues. It's also essential to regularly evaluate and adjust your tactics based on your analytics data and feedback from subscribers to ensure sustained growth and engagement.</p><p><strong>Q5: What tools and platforms can I use for effective list building and email marketing?</strong></p><p>There are various tools and platforms available to help you with list building and email marketing, including email marketing software like Mailchimp, Constant Contact, or ConvertKit, which offer features such as customizable opt-in forms, automated email sequences, and analytics tracking. Additionally, you can use lead generation plugins for your website or landing page builders like Leadpages or Unbounce to create high-converting opt-in pages. Social media advertising platforms such as Facebook Ads or LinkedIn Ads can also be effective for reaching new audiences and driving traffic to your opt-in forms. It's essential to choose tools that align with your business goals, budget, and technical requirements to maximize your list-building efforts.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Simple Ways To Build Your List</h4><div><div><ul><li><div>
<span></span><h5>
Simple Ways To Build Your List</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Mailing and Subscriber Lists</h4><div><div><ul><li><div>
<span></span><h5>
Mailing and Subscriber Lists</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Learning The Ropes</h4><div><div><ul><li><div>
<span></span><h5>
Learning The Ropes</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Double Opt-In Lists</h4><div><div><ul><li><div>
<span></span><h5>
Double Opt-In Lists</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Maintaining Your Opt-In List</h4><div><div><ul><li><div>
<span></span><h5>
Maintaining Your Opt-In List</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

List Building

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					<div><p>In the modern era, where the virtual realm holds immense power, the 'Digital Marketing for Business' course beckons those keen to champion the digital domain. This meticulously crafted journey unfolds with a robust introduction to the digital marketing landscape, laying the foundation stone for your business's online success. From there, you're guided into the strategic depths of targeted marketing, ensuring every move you make resonates with your desired clientele.</p><p>But the voyage doesn't end there. Equip yourself with the wisdom of Search Engine Optimisation, an indispensable tool to heighten your brand's online visibility. Alongside, the course demystifies the intricacies of Customer Relationship Management, teaching you to nurture and retain those valuable connections. As data takes centre stage in decision-making, you'll also learn the nuances of capturing customer data and the art of cleansing it, ensuring every byte serves a purpose.</p><p>To cap it off, the final module ushers you into the vibrant world of Social Media Marketing. Here, you'll learn to harness the might of social platforms, curating campaigns that not only speak to but also captivate your audience. By the end of this course, the vast digital marketing landscape won't just be a realm you know of; it'll be a kingdom you rule.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Understand the foundational concepts of digital marketing.</span>
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										<span>Manage and nurture customer relations digitally.</span>
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										<span>Strategize effective data capture from customers.</span>
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										<span>Cleanse and manage data to ensure its accuracy and relevance.</span>
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										<span>Execute successful social media marketing campaigns.</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Understand the latest trends and strategies in digital marketing.</span>
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										<span>Equip yourself with tools to target and retain potential customers.</span>
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										<span>Learn the art of managing customer data efficiently.</span>
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										<span>Enhance your brand's visibility on search engines.</span>
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										<span>Harness the power of social media for business growth.</span>
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			<h2> <b>Career Path</b></h2>		</div>
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										<span>Digital Marketing Strategist</span>
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										<span>SEO Specialist</span>
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										<span>CRM Manager</span>
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										<span>Data Analyst</span>
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										<span>Social Media Manager</span>
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										<span>Digital Campaign Coordinator</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>A keen interest in advancing digital marketing skills.</span>
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										<span>Basic computer literacy.</span>
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										<span>An internet-connected device.</span>
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		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

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					<td colspan="4"><strong>Section 01: Introduction To Digital Marketing</strong></td>
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					<td>▶</td>
					<td>Introduction to Digital Marketing</td><td><span>🕐 00:14:00</span></td>
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					<td colspan="4"><strong>Section 02: Targeted Digital Marketing</strong></td>
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					<td>Targeted Digital Marketing</td><td><span>🕐 00:15:00</span></td>
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					<td colspan="4"><strong>Section 03: Search Engine Optimisation</strong></td>
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					<td>Search Engine Optimisation</td><td><span>🕐 00:15:00</span></td>
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					<td colspan="4"><strong>Section 04: Customer Relationship Management</strong></td>
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					<td>Customer Relationship Management</td><td><span>🕐 00:15:00</span></td>
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					<td colspan="4"><strong>Section 05: Customer Date Capture Strategy</strong></td>
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					<td>Customer Date Capture Strategy</td><td><span>🕐 00:11:00</span></td>
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					<td colspan="4"><strong>Section 06: Date Cleansing</strong></td>
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					<td>Date Cleansing</td><td><span>🕐 00:14:00</span></td>
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					<td colspan="4"><strong>Section 07: Social Media Marketing</strong></td>
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					<td>Social Media Marketing</td><td><span>🕐 00:16:00</span></td>
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Skill Up

Venture into the realm of 'Digital Marketing for Business' and grasp the tools to skyrocket your venture in the online domain.

Digital Marketing for Business

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					<div><p>Fuel your passion for the digital space with our comprehensive Digital Marketing Course - and guess what? It's absolutely free! Unearth the secrets of effective online strategies, from the intricacies of search engine optimisation (SEO) to the art of content creation. Understand the power of social media platforms and learn how to harness them effectively for brand visibility. With expertly crafted modules, you're set to gain knowledge that's immediately applicable, positioning you as a sought-after digital marketer in the industry.</p><p>In the modern era, where the virtual realm holds immense power, Free 'Digital Marketing Course' beckons those keen to champion the digital domain. This meticulously crafted journey unfolds with a robust introduction to the digital marketing landscape, laying the foundation stone for your business's online success. From there, you're guided into the strategic depths of targeted marketing, ensuring every move you make resonates with your desired clientele.</p><p>But the voyage doesn't end there. Equip yourself with the wisdom of Search Engine Optimisation, an indispensable tool to heighten your brand's online visibility. Alongside, the course demystifies the intricacies of Customer Relationship Management, teaching you to nurture and retain those valuable connections. As data takes centre stage in decision-making, you'll also learn the nuances of capturing customer data and the art of cleansing it, ensuring every byte serves a purpose.</p><p>To cap it off, the final module ushers you into the vibrant world of Social Media Marketing. Here, you'll learn to harness the might of social platforms, curating campaigns that not only speak to but also captivate your audience. By the end of this course, the vast digital marketing landscape won't just be a realm you know of; it'll be a kingdom you rule.</p></div>
				</div>
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			<div>
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				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Understand the foundational concepts of digital marketing.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop strategies for effective audience targeting.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Optimise web content for enhanced search engine visibility.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Manage and nurture customer relations digitally.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Strategize effective data capture from customers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Cleanse and manage data to ensure its accuracy and relevance.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Execute successful social media marketing campaigns.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Understand the latest trends and strategies in digital marketing.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Equip yourself with tools to target and retain potential customers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn the art of managing customer data efficiently.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Enhance your brand's visibility on search engines.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Harness the power of social media for business growth.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Digital Marketing Strategist</span>
									</li>
								<li>
											<span>
													</span>
										<span>SEO Specialist</span>
									</li>
								<li>
											<span>
													</span>
										<span>CRM Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Data Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>Social Media Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Digital Campaign Coordinator</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>A keen interest in advancing digital marketing skills.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Basic computer literacy.</span>
									</li>
								<li>
											<span>
													</span>
										<span>An internet-connected device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Section 01: Introduction To Digital Marketing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Digital Marketing</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 02: Targeted Digital Marketing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Targeted Digital Marketing</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 03: Search Engine Optimisation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Search Engine Optimisation</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 04: Customer Relationship Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Relationship Management</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 05: Customer Date Capture Strategy</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Date Capture Strategy</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 06: Date Cleansing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Date Cleansing</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 07: Social Media Marketing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Media Marketing</td><td><span>🕐 00:16:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Venture into the realm of 'Digital Marketing Course' and grasp the tools to skyrocket your venture in the online domain.

Digital Marketing Course

<section>
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				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
				<div>
				<div>
					<div><p>People underestimate the skills required to work as an office admin or receptionist. Frequently juggling various tasks immediately, keeping quiet and controlling continuously is essential. This course will give you the skills that every professional administrator or receptionist requires. This course is designed to provide you with the necessary knowledge and training in the fundamentals of administration and reception. It will help you upgrade your administrative and secretarial skills and enhance your computer literacy to do your job more efficiently.</p><p>This course is designed to unlock your potential and equip you with the necessary expertise to excel in various office support roles. Through immersive and interactive learning experiences, you'll gain a deep understanding of administrative management, organisational skills, receptionist duties, customer relations, and the art of being a professional telephone receptionist.</p><p>The Office Admin and Receptionist Course comprehensively explores the fundamental aspects of administrative support and receptionist duties. With a focus on organisational skills, customer relations, and professional telephone etiquette, this course equips learners with the necessary competencies to excel in office environments. Through engaging lessons, practical exercises, and real-life case studies, participants will gain the expertise required to thrive in administrative roles, providing invaluable support to their organisations.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Acquire essential administrative support skills to effectively assist with office tasks and document management.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop strong organisational skills, including time management and workspace efficiency techniques.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Master the art of customer relations, enhancing communication and problem-solving abilities.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Cultivate professional telephone receptionist skills, ensuring exceptional telephone etiquette and call handling.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain a comprehensive understanding of receptionist duties and responsibilities, providing a warm and welcoming environment for visitors.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>60+ hours of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable, engaging &amp; premium-quality e-learning study materials</span>
									</li>
								<li>
											<span>
													</span>
										<span>Assessment through Tests and Quizzes and instant result</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized accredited qualification</span>
									</li>
								<li>
											<span>
													</span>
										<span>A dedicated support team working 24/7</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course content on mobile, tablet or desktop from anywhere, anytime</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>

Office Skills & Productivity

Secretarial & PA

Office Skills

Office Management

Receptionist

Office Administration

Become a skilled office admin and receptionist with our comprehensive course. Master key administrative tasks, communication skills, and customer service. Enroll now!

Office Admin and Receptionist Course

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Ready to embark on a rewarding career in the call center world? This Call Centre Technology &amp; Trends course arms you with the essentials, from telephone etiquette and call center trends to techniques for managing challenging customers. Discover how to excel in a fast-paced environment and leave a lasting impact on customers.</p><p>In the bustling realm of call centers, it's not just about answering phones-it's about fostering genuine connections. The Call Centre Technology &amp; Trends course illuminates the multifaceted world of these communication hubs. Beginning with understanding the fundamental traits that define a successful call center agent, this course promises to mold you into the epitome of professionalism and efficiency.</p><p>Navigating through the essentials, learners will harness the power of effective communication, perfecting their telephone manners and mastering scripts designed for impactful interactions. But it doesn't stop there. Equipping you with robust negotiation techniques, this course ensures that even the most challenging customers become a breeze to manage, turning potential conflicts into rewarding exchanges.</p><p>Yet, what truly sets this course apart is its foresight. Its concluding sections introduce learners to the pivotal metrics that gauge call center success, along with an insightful peek into the future-understanding the ever-evolving technology trends. So, if you aspire to be ahead of the curve in the call center landscape, this course is your stepping stone to brilliance.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Understand the key roles, responsibilities, and challenges in the call center industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Identify and develop the essential traits of a successful call center agent</span>
									</li>
								<li>
											<span>
													</span>
										<span>Build and maintain strong agent-customer relationships</span>
									</li>
								<li>
											<span>
													</span>
										<span>Master the art of telephone etiquette</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop effective communication skills for a call center environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Use scripts and negotiation techniques effectively</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Acquire comprehensive insights into call centre operations.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Improve your communication and negotiation strategies.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn to manage challenging customers effectively.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain knowledge on pivotal metrics to measure call centre success.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Stay updated with the cutting-edge technology trends in the industry.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Call Center Agent</span>
									</li>
								<li>
											<span>
													</span>
										<span>Customer Service Representative</span>
									</li>
								<li>
											<span>
													</span>
										<span>Sales Representative</span>
									</li>
								<li>
											<span>
													</span>
										<span>Team Lead</span>
									</li>
								<li>
											<span>
													</span>
										<span>Quality Assurance Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>Call Center Manager</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Basic computer skills</span>
									</li>
								<li>
											<span>
													</span>
										<span>Good communication skills</span>
									</li>
								<li>
											<span>
													</span>
										<span>Ability to learn quickly</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Section 01: Introduction </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 1: Introduction to Call Centre</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 02: Traits of a Call Centre Agent</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 2: Traits of a Call Centre Agent</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 03: Agent and Customer Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 3: Agent and Customer Relationship</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 04: Telephone Etiquettes</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 4: Telephone Etiquettes</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 05: Communication Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 5: Communication Skills</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 06: Scripts and Negotiation Techniques</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 6: Scripts and Negotiation Techniques</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 07: Managing Difficult Customers</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 7: Managing Difficult Customers</td><td><span>🕐 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 08: Call Centre Metrics and Benchmarking</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 8: Call Centre Metrics and Benchmarking</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 09: Call Centre Technology and Trends</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 9: Call Centre Technology and Trends</td><td><span>🕐 00:14:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Customer Care

Online Course Marketing

Counselling Skills

IT Skills

Business Communication Skills

Trainers Course

Unlock the secrets of call center technology and trends, and become a customer service superstar!

Call Centre Technology & Trends

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Strategic Business Management has been specially designed to help learners gain a good command of Strategic Business Management, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Strategic Business Management, you will gain both practical and theoretical understanding of Strategic Business Management that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Strategic Management Business</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Strategic Management Business</td><td><span>🕐 00:43:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Corporate Governance</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Corporate Governance</td><td><span>🕐 00:37:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Industry Analysis</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Industry Analysis</td><td><span>🕐 00:32:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Strategy Formulation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Strategy Formulation</td><td><span>🕐 00:48:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Strategy Implementation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Strategy Implementation</td><td><span>🕐 00:45:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Evaluation and Control</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Evaluation and Control</td><td><span>🕐 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Building a Brand</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Building a Brand</td><td><span>🕐 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Generating Success from the Customer Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Generating Success from the Customer Relationship</td><td><span>🕐 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Social Responsibility and Ethics in Strategic Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Responsibility and Ethics in Strategic Management</td><td><span>🕐 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Getting Ready for Business Improvement</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Getting Ready for Business Improvement</td><td><span>🕐 00:34:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Master of Business Management (MBM)

Strategic Management

Business Leadership

International Business Management

Business & Management

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Strategic Business Management

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Win Customers Efficiently: Customer Service Diploma has been specially designed to help learners gain a good command of Win Customers Efficiently: Customer Service Diploma, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Win Customers Efficiently: Customer Service Diploma, you will gain both practical and theoretical understanding of Win Customers Efficiently: Customer Service Diploma that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 01: An Introduction to Customer Service</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to customer service roles</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: What Are the Key Skills That Can Help Us Provide Good Customer Service?</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service Skills</td><td><span>🕐 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Serving Customers Using Social Media Platforms</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Serving customers using social media platforms</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 04: Building a Rapport in Social Media</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Building a rapport in social media &amp; putting policies in place</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Building Customer Relationships</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Building customer relationships</td><td><span>🕐 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Adopting Language Techniques</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Adopting Language Techniques</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Improving Your Customer Engagement</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Improving Your Customer Engagement</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Evaluating Your Customer Experience</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Evaluating Your Customer Experience</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Providing Ethical Customer Service</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Providing Ethical Customer Service</td><td><span>🕐 00:05:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Learning & Development

Online Course Creation

Service Design Courses (SDC)

Professional Skills Course (PSC)

Win Customers Efficiently: Customer Service Diploma

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Despatch Assistant has been specially designed to help learners gain a good command of Despatch Assistant, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Despatch Assistant, you will gain both practical and theoretical understanding of Despatch Assistant that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					<div>
							
					
									
							
					
									
							
					
									
							
					
									
					</div>
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Logistic Management </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Logistic Management</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Role of logistics of Supply Chain </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Role of logistics of Supply Chain</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Sourcing, Purchasing, and Procurement </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Sourcing, Purchasing, and Procurement</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Channels of Distribution </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Channels of Distribution</td><td><span>🕐 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Inventory Planning and Management </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Inventory Planning and Management</td><td><span>🕐 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Principles of Warehousing </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Principles of Warehousing</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Transport Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Transport Management</td><td><span>🕐 00:41:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Deepening Customer Relationship </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Deepening Customer Relationship</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Handling Customer Complaints</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Customer Complaints</td><td><span>🕐 00:21:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Diploma in Management Studies (DMS)

Transport & Logistics

Despatch Assistant

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Call Centre Training has been specially designed to help learners gain a good command of Call Centre Training, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Call Centre Training, you will gain both practical and theoretical understanding of Call Centre Training that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
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										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
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										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
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										<span>Get help from our expert tutors anytime you need</span>
									</li>
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										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
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										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
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		</section>
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				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
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										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
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											<span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
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											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
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		</section>
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			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 01: Introduction to Call Centre</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Call Centre</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Traits of a Call Centre Agent</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Traits of a Call Centre Agent</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Agent and Customer Relationship</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Agent and Customer Relationship</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Telephone Etiquettes</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Telephone Etiquettes</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Communication Skills</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Negotiation Techniques</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiation Techniques</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Managing Difficult Clients</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Difficult Clients</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Call Centre Metrics and Benchmarks</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Call Centre Metrics and Benchmarks</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Call Centre Technology and Trends</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Call Centre Technology and Trends</td><td><span>🕐 00:30:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Certificate in Education & Training (CET)

Teaching & Training

Call Centre Training

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Customer Relationship Management (CRM) </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Customer Relationship Management (CRM) </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Customer Relationship Management (CRM) </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Customer Relationship Management (CRM) </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Customer Relationship Management (CRM)?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Customer Relationship Management (CRM)</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Customer Relationship Management (CRM)</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Customer Relationship Management (CRM) </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Experience Management

Customer Relationship Management (CRM)

<p>Gain an in-depth understanding of <strong>Customer Relationship Management (CRM) </strong>and Unleash your potential in this industry. Develop job-ready competencies for a high-demand career with this QLS Endorsed <strong>Customer Relationship Management (CRM) </strong>course.</p> <p>The career may be the road for you if you've always wanted a gratifying profession. <strong>Customer Relationship Management (CRM) </strong>skills have become more essential than ever as the industry continues to create revolutionary services and products. If you're a problem-solver who enjoys winning, this career will be both rewarding and profitable.</p> <p><strong>Enrol in the </strong><strong>Customer Relationship Management (CRM) </strong><strong>course today   Learn at your own rhythm and gain an amazing E-learning experience</strong></p><p><strong>Certificate of Achievement</strong></p> <p>Quality Licence Scheme Endorsed Certificate of Achievement</p> <p>Upon successful completion of the <strong>Customer Relationship Management (CRM) </strong>course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of  </p> <ul> <li>139 GBP within UK</li><li>149 GBP for International Delivery (Postal Fees Included)</li></ul> <p><strong>CPD Certification</strong></p> <p>After successfully completing the assessment of this <strong>Customer Relationship Management (CRM) </strong>course, you will be eligible for a Free CPD Certificate. You can also get a Printed Hardcopy for only 3.99 GBP.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Customer Relationship Management (CRM) </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p>Please Note: Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p><strong><strong>Anyone can enrol in this </strong><strong>Customer Relationship Management (CRM) </strong><strong>course.</strong></strong></p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Customer Relationship Management (CRM) </strong> Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

Commercial & Contract Management Certification Program (CCM)

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

<p>Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships.</p><p>With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM.</p><p><strong>Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: </strong></p><ul><li><strong>Course 01: </strong>Diploma in Customer Relationship Management (CRM) at QLS Level 4</li><li><strong>Course 02: </strong>Customer Service Training</li><li><strong>Course 03: </strong>Know Your Customer (KYC)</li><li><strong>Course 04: </strong>Principles of Customer Service</li><li><strong>Course 05: </strong>Understanding Excellence In Customer Service For Hospitality</li><li><strong>Course 06: </strong>Business Etiquette and Professional Behavior</li></ul><p><strong>Learning Objectives:</strong></p><p>By the end of this course, you will:</p><ul><li>Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth.</li><li>Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention.</li><li>Gain expertise in using CRM systems to manage customer data and gain valuable insights.</li><li>Learn to integrate CRM with digital technologies to streamline and enhance customer interactions.</li><li>Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance.</li><li>Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field.</li></ul><p><strong>Why Choose Our Customer Relationship Management (CRM) Course?</strong></p><ul><li>FREE Customer Relationship Management (CRM) certificate accredited</li><li>Get a free student ID card with Customer Relationship Management (CRM) Training</li><li>Get instant access to this Customer Relationship Management (CRM) course.</li><li>Learn Customer Relationship Management (CRM) from anywhere in the world</li><li>Customer Relationship Management (CRM) is affordable and simple to understand</li><li>Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the Customer Relationship Management (CRM) course materials</li><li>Customer Relationship Management (CRM) comes with 24/7 tutor support</li><li>So enrol now in this Customer Relationship Management (CRM) Today to advance your career!</li></ul> <p><strong>Start your learning journey straightaway!</strong></p><p><br />This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics.</p><p><strong>Assessment Process </strong></p><p>Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an international student, you will be required to pay an additional fee of <strong>10 GBP</strong> for international delivery, and <strong>4.99 GBP</strong> for delivery within the UK, for each certificate</p></div>

                        </div>

Academy for Health and Fitness

Continuous Professional Development (CPD)

Customer Relationship Management (CRM) - QLS Endorsed

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Investing in your education is one of the best investments you can make. That&#39;s why we&#39;ve designed this comprehensive course to help you enhance your knowledge and skills in this area. Our industry experts have carefully crafted this course to cover all the fundamentals and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed to be accessible to beginners and experienced professionals alike, with small modules that are easy to understand. Plus, you&#39;ll have access to tutor support via live chat or email if you have any questions along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this course, you&#39;ll have the knowledge and confidence to stand out to employers in the Diploma in Customer Relationship Management (CRM) industry and related fields. You&#39;ll be well-equipped to advance your career and increase your earning potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss this opportunity to invest in your future. Enrol in the course today and start your learning journey towards success.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To learn more about the specific modules covered in the course, please see the detailed breakdown in the description section below.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Learning Points of </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explore a diverse range of aspects of this field after the successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">Get inside-out knowledge on Diploma in Customer Relationship Management (CRM) topics from the industry experts</li><li fr-original-style="" style="box-sizing: border-box;">Acquire skills that will help you to explore many opportunities</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why iBeauty is Your Best Choice</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Key Features of Diploma in Customer Relationship Management (CRM) On The Go:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Immersive course materials (i.e. videos, presentations and explanatory figures.) of the course</li><li fr-original-style="" style="box-sizing: border-box;">Comprehensive course design for the course</li><li fr-original-style="" style="box-sizing: border-box;">On-demand learning support</li><li fr-original-style="" style="box-sizing: border-box;">Freedom to study at your own pace</li><li fr-original-style="" style="box-sizing: border-box;">Availability of certificate upon successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">CPD accreditation Certificate</li><li fr-original-style="" style="box-sizing: border-box;">Content of the courses developed by Industry Experts</li><li fr-original-style="" style="box-sizing: border-box;">24x7 Tutor Support</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Diploma in Customer Relationship Management (CRM) is designed to give our learners the best possible learning experience. Therefore, we&#39;ve broken up our course into bite-sized modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&acirc;&plusmn;&acirc;&plusmn; </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course Curriculum </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The detailed curriculum of the course is given below:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01:</strong> Introduction to Customer Relationship Management (CRM)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02:</strong> CRM Fundamentals</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03:</strong> CRM Strategies</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04:</strong> Data Analysis in CRM</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05:</strong> CRM Databases</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06:</strong> Deepening Customer Relationship</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07:</strong> Handling Customer Complaints</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 08:</strong> Future of CRM</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
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                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone with interest in Diploma in Customer Relationship Management (CRM) will find this course valuable. Whether you are a student or an aspiring professional aiming to explore your opportunities in Customer Relationship Management (CRM) sectors, then this course might just be the perfect opportunity for you.</p>
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        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
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                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no prior requirement or experience needed to enrol in our course. You only need the willingness to learn Diploma in Customer Relationship Management (CRM) topics. You can access the course materials at any time with any internet-enabled device and keep developing.</p>
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        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
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                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Complete your Diploma in Customer Relationship Management (CRM) course successfully and develop yourself to enhance your chances of succeeding in the Customer Relationship Management (CRM) sectors and other relevant fields.</p>
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        </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"> </div>

                        </div>

Institute of Beauty & Makeup

Diploma in Professional Studies (DPS)

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Diploma in Customer Relationship Management (CRM)

SkillWise

<p>Delve into the Diploma in Customer Relationship Management (CRM)'s principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 2,3,4 with a certificate oflevel 4knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of Diploma in Customer Relationship Management (CRM). The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building </strong><strong>training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>Level 3 CPD Certifications (PDF and Hard Copy) with level 2, 3 &amp; 4 knowledge</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Diploma in Customer Relationship Management (CRM) as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 2</strong></p> <p>Module 01: Introduction to Customer Relationship Management (CRM)<br />Module 02: CRM Fundamentals</p> <p><strong>Level 3</strong></p> <p>Module 03: CRM Strategies<br />Module 04: Data Analysis in CRM<br />Module 05: CRM Databases</p> <p><strong>Level 4</strong></p> <p>Module 06: Deepening Customer Relationship<br />Module 07: Handling Customer Complaints<br />Module 08: Future of CRM</p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 4 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
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                                        120 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of Diploma in Customer Relationship Management (CRM), you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the Diploma in Customer Relationship Management (CRM) issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
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        <div>Requirements</div>
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                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
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        <div>Career path</div>
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                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field</p> 
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        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Institute of Leadership & Management (ILM)

Certificate in Mortgage Advice & Practice (CEMAP)

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3, 4 Diploma in Customer Relationship Management (CRM)

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				<p>Start learning <span>Customer Relationship Management (CRM) Training</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Customer Relationship Management (CRM) Training</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
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				<div id="course-home"><div><p>The <span>Customer Relationship Management (CRM) Training</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
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			<h2>Who Is This Course For:â</h2>		</div>
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				<p>This <span>Customer Relationship Management (CRM) Training</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
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			<h2>Requirements</h2>		</div>
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				<ul><li>This course is for anyone who would like to learn <span>Customer Relationship Management (CRM) Training</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
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				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
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				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
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			<h2>Frequently Asked Questions</h2>
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                                    Are there any prerequisites for taking the course?
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                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
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                                    Can I access the course at any time, or is there a set
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                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
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                                    How long will I have access to the course?
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                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
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                                    Is there a certificate of completion provided after
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                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
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                                    Can I switch courses or get a refund if I'm not satisfied
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                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
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                                    How do I track my progress in the course?
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                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
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                                    What if I have technical issues or difficulties with the
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                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
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Janets

Customer Relationship Management (CRM) Training

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
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                                        130 CPD hours / points
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                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
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                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
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                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
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                                    <h4>CPD Accredited Digital Certificate</h4>
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            Digital certificate -
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            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
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            Hard copy certificate -
            Included
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            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
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            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

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Customer Service

Customer Relationship Management (CRM), KYC & Customer Service

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				<p>Start learning <span>Diploma in Customer Relationship Management (CRM)</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Diploma in Customer Relationship Management (CRM)</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
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			<h2>Course Design</h2>		</div>
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				<div id="course-home"><div><p>The <span>Diploma in Customer Relationship Management (CRM)</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
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			<h2>Who Is This Course For:</h2>		</div>
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				<p>This <span>Diploma in Customer Relationship Management (CRM)</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
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			<h2>Requirements</h2>		</div>
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				<ul><li>This course is for anyone who would like to learn <span>Diploma in Customer Relationship Management (CRM)</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
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			<h2>Certification</h2>		</div>
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				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
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				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
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				<h3>Course Content</h3>

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			<h2>Frequently Asked Questions</h2>
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                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
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                                    Can I access the course at any time, or is there a set
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                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
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                                    How long will I have access to the course?
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                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
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                                    Is there a certificate of completion provided after
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                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
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                                    Can I switch courses or get a refund if I'm not satisfied
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                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
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                                    How do I track my progress in the course?
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                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
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                                    What if I have technical issues or difficulties with the
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                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
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			<h4>Overview</h4>		</div>
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							<p><span>Do you want to learn how to manage customer relationships effectively and efficiently? If yes, then the Diploma in Customer Relationship Management (CRM)course is for you. </span></p><p><span>The 'Diploma in Customer Relationship Management (CRM)' course will teach you the basics and benefits of customer relationship management (CRM), how to use CRM strategies and tools, and how to handle customer complaints and expectations. You will learn to use CRM to improve customer satisfaction, loyalty, and retention.</span></p><p><span>In today's business world, being good at Customer Relationship Management (CRM) can help a company grow and keep its customers close. Research shows that using CRM well can help keep more customers </span><b>(up to 27% more!),</b><span> make them happier </span><b>(by 18%)</b><span>, and even increase sales </span><b>(by 15%).</b><span> Diploma in Customer Relationship Management (CRM)) course teaches you the significant benefits of CRM and the latest ways to do it right. We've designed it to be exciting and easy to understand, mixing profound ideas with valuable tips without making it too complicated or tedious.</span></p>						</div>
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			<h4>Description</h4>		</div>
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							<p><span>Start your learning adventure with our Diploma in Customer Relationship Management (CRM), tailored to give you a solid grasp of CRM basics and its strategic value in the modern business environment. Diploma in Customer Relationship Management (CRM) course unravels CRM's core, from strategies for nurturing customer bonds, analysing data for insightful decisions, and managing customer databases efficiently. We highlight CRM's theoretical elements to build a foundational understanding of effective customer relationship management.</span></p><p><span>Diploma in Customer Relationship Management (CRM) curriculum takes you through key aspects like enhancing customer connections, addressing complaints, and CRM's critical role in customer loyalty and satisfaction. It's thoughtfully designed to shed light on CRM's evolving nature and future, equipping you to navigate and adapt to shifting customer relationship tactics. Diploma in Customer Relationship Management (CRM) course focuses on theoretical principles to teach you how to turn prospects into loyal customers using strategic relationship methods.</span></p><h5><b>Learning Outcomes:</b></h5><ul><li><span>Master CRM fundamentals: understand its impact on business success.</span></li><li><span>Explore diverse CRM strategies for building strong customer relationships.</span></li><li><span>Utilise data analysis and CRM databases for informed decision-making.</span></li><li><span>Deepen customer relationships through effective communication and engagement.</span></li><li><span>Learn techniques for managing and resolving customer complaints.</span></li><li><span>Discover future trends and technology shaping CRM practices.</span></li></ul><p><span>Discover the potential of a 'Diploma in Customer Relationship Management (CRM)' to transform your business. Enroll now and take the first step towards building stronger customer relationships.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>You can study and complete the course at your own pace.</span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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			<h4>Certificate of Achievement</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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							<p><span>Once you've completed the Diploma in Customer Relationship Management (CRM) course, you'll have the capability to:</span></p>						</div>
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					<ul>
							<li>
											<span>
													</span>
										<span>Individuals aiming to pursue a career in customer service, marketing, or sales.</span>
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											<span>
													</span>
										<span>Business owners are seeking to improve their customer relationship strategies.</span>
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													</span>
										<span>Professionals in customer support roles looking to enhance their CRM knowledge.</span>
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											<span>
													</span>
										<span>Marketing and sales executives want to understand CRM's impact on business growth.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Entrepreneurs wanted to leverage a Diploma in Customer Relationship Management (CRM) for business success.</span>
									</li>
						</ul>
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			<h4>Requirements</h4>		</div>
				</div>
				</div>
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				<div>
				<div>
							<p><span>The Diploma in Customer Relationship Management (CRM) course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Diploma in Customer Relationship Management (CRM), without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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							<p><span>Diploma in Customer Relationship Management (CRM course can help you pursue or advance your career in:</span></p>						</div>
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					<ul>
							<li>
											<span>
													</span>
										<span>CRM Manager</span>
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													</span>
										<span>Customer Service Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Marketing Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Sales Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Business Development Manager</span>
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								<li>
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													</span>
										<span>CRM Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>CRM Consultant</span>
									</li>
						</ul>
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			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
				</div>
				<div>
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					<div>
			
						<span>
						
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		</div>
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				</div> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CRM Fundamentals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: CRM Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Data Analysis in CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Future of CRM</td>
				</tr>
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					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Diploma in Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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