Name: Talent Management and Succession Planning
Availability: InStock

<div id="course-pricing" fr-original-style="" style="box-sizing: border-box;">
          </div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Funeral Service Management Diploma offers a comprehensive curriculum designed to equip you with the knowledge and skills necessary to excel in the funeral service industry. This course addresses a wide range of topics, from the fundamental concepts of funeral service management to the latest trends in the industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This diploma serves as a pathway to compassionate professionalism, guiding individuals to become adept in managing the delicate balance between business acumen and empathetic service delivery.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will learn the customs and protocols of funeral arrangements, gaining insights into the traditional and contemporary practices across different cultures and religions, with a particular focus on Catholic and Church of England funerals. The program also emphasizes the importance of interpersonal skills and communication, which are crucial in assisting the bereaved during their most vulnerable times.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Moreover, the course addresses the practical aspects of the profession, such as marketing and business advice specifically designed for the funeral service industry. This includes understanding current trends, such as natural or green funerals and the increasing preference for cremation, as well as leveraging the internet for funeral marketing.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The role of a funeral director is explored in depth, highlighting the multifaceted nature of the position, which requires a blend of leadership, organization, and a compassionate touch. The program also prepares students to navigate the complexities of funeral expenses and consumer information, equipping them with the knowledge to offer transparent and fair services.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In addition to the core subjects, the course also explores the psychological and sociological aspects of death, dying, and bereavement. This is crucial for developing a comprehensive understanding of the emotional landscape that professionals in the funeral industry must navigate.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the diploma, you will not only have acquired the technical skills necessary for funeral service management but also the soft skills that are indispensable in providing support and comfort to the bereaved. You will emerge as professionals who uphold the dignity of the profession and honor the solemnity of their role in society.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Funeral Service Management Diploma &nbsp; &nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the fundamental concepts and principles of funeral service management.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain an understanding of the customs and protocols associated with funeral arrangement and etiquette.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the roles and functions of funeral homes in providing funeral services.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire marketing and business advice tailored specifically for the funeral service industry.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Explore the responsibilities and duties of a funeral director in coordinating funeral arrangements.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop insights into bereavement and grief, and learn effective strategies for providing support to the bereaved.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the rituals and practices involved in Catholic and Church of England funerals.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Study thanatology, focusing on the psychological and sociological aspects of death, dying, and bereavement.</li></ul><h2 dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Funeral Service Management</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Basic Concepts of Funeral Arrangement&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">General Funeral Etiquette&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Funeral Homes&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Marketing and Business Advice for Funeral Service&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Funeral Director&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Bereavement and Grief&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Catholic Funerals&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Church of England Funerals&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Thanatology&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Social Fund Funeral Expenses Payment for an Adult&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Planning for Your Funeral&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interpersonal Skills and Communication in Funeral Services&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Skills for Assisting the Bereaved&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Consumer Information in Funerals&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Current Trends in the Funeral Industry&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Natural or Green Funerals&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Trends in Cremation&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Funeral Marketing and the Internet&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Pet Funerals&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">National Association of Funeral Directors&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Natural Burial Grounds&nbsp;</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A great online learning experience.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Access to the study resources anytime you want.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get a year-long access to the course.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Funeral Service Management Diploma Course is suitable for -</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals aspiring to pursue a career in the funeral service industry.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Funeral directors, managers, and staff seeking to enhance their knowledge and skills.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Bereavement counsellors and grief support professionals.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Those interested in understanding funeral customs and traditions for personal or professional reasons.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2></div></div></div></div></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Funeral Director</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Funeral Service Manager</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Bereavement Counsellor</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Funeral Home Owner/Operator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Funeral Service Consultant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Pre-Need Funeral Planner</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Grief Support Specialist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Crematorium Technician</li></ul></section></div></div>

Course Gate

Funeral Director

Funeral Celebrant

Funeral Service

Diploma for School Business Leaders (DSBM)

Diploma in Management Studies (DMS)

Diploma in Professional Studies (DPS)

Gain essential skills for the funeral service industry with our Funeral Service Management Diploma. Learn funeral arrangement, etiquette, marketing, and more. Start your journey today!

Funeral Service Management Diploma

General Admission

John Academy

Office Skills & Productivity

Legal Secretary

Secretarial & PA

Office Skills

Office Management

Office Administration

Office Admin and Legal Secretary Diploma

<p>The '<span>Diploma in Legal Administration - Legal Secretary (Level 3)</span>' course provides comprehensive training on legal systems, contract law, criminal law, family law, and other essential skills required for a legal secretary role. Participants will learn about various legal aspects and gain expertise in professional writing, document management, and conflict resolution.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ol>
<li>Understand the fundamental principles of English law and legal systems.</li>
<li>Gain knowledge of contract law, tort law, criminal law, family law, and property law.</li>
<li>Develop skills in document preparation, proofreading, and editing for legal documents.</li>
<li>Learn effective meeting management and minute-taking techniques.</li>
<li>Acquire data management and record-keeping skills necessary for a legal secretary role.</li>
<li>Explore other essential skills, such as conflict resolution, human rights, and criminal psychology.</li>
</ol>
<h3><b>Why buy this Diploma in Legal Administration - Legal Secretary (Level 3)?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Diploma in Legal Administration - Legal Secretary (Level 3)</b><span> there will be an automated MCQ test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<ul>
<li>Aspiring legal secretaries seeking to enter the legal profession.</li>
<li>Existing legal secretaries looking to enhance their knowledge and skills.</li>
<li>Individuals interested in the legal field and seeking a career as a legal secretary.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Diploma in Legal Administration - Legal Secretary (Level 3)</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Diploma in Legal Administration - Legal Secretary (Level 3)</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li>Legal Secretary</li>
<li>Legal Assistant</li>
<li>Paralegal</li>
<li>Administrative Assistant in legal departments</li>
<li>Law Firm Support Staff</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">***Updated Version***</td>
				</tr>
								<tr>
					<td colspan="4">Module 01: Introduction to Legal Secretary</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Legal Secretary</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: English Law &amp; Legal Systems</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>English Law &amp; Legal Systems</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Law of Contract &amp; Law of Tort</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Law of Contract &amp; Law of Tort</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Wills, Probate, Estate Law</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wills, Probate, Estate Law</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Property Law &amp; Conveyancing Practice</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Property Law &amp; Conveyancing Practice</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Criminal Law</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Criminal Law</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Understanding Criminal Psychology</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Criminal Psychology</td>
					<td> </td>
					<td><span><i></i> 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Contract &amp; Business Law</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Contract &amp; Business Law</td>
					<td> </td>
					<td><span><i></i> 00:54:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Family Law and Insurance Practice</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Family Law and Insurance Practice</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Conflict and Conflict Resolution</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict and Conflict Resolution</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Professional Writings and Documents</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Professional Writings and Documents</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Document Proofreading and Editing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Document Proofreading and Editing</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Meeting Management &amp; Minute Taking</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Meeting Management &amp; Minute Taking</td>
					<td> </td>
					<td><span><i></i> 01:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Data Management and Record-Keeping</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Management and Record-Keeping</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 15: Other Essential Skills for Secretarial Role</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Other Essential Skills for Secretarial Role</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 16: Human Rights</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Human Rights</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">***Old Version***</td>
				</tr>
								<tr>
					<td colspan="4">Legal Secretary</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Legal Secretary</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Role of Legal Secretaries</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>General Duties and Day-to-Day Operations of a Legal Secretary</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Record Keeping</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Legal Writing Skills &amp; Proofreading</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Research Skills You Need to Know</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Transcription, Editing &amp; Correspondence to Judges</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Legal System of UK</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>UK Court System</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Meeting Management &amp; Minute Taking</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Meeting Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Role of a Minute-Taker</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Skills of a Minute-Taker</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Meeting Agreements</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Minute Styles</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Do I Record?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Techniques for Preparing Minutes</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Taking Minutes in an Interactive Meeting</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Minute Book</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What to include/what to ignore</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Motions and Resolutions</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Method of recording minutes</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Reasons for Meeting</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is a decision?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Other Secretarial Roles And Responsibilities</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working with Your Manager</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Administrative Soft Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Time Management</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tools of the Trade</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Being an Effective Gatekeeper</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organizational Skills</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Confidentiality Guidelines</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Special Tasks</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Customer Service Role</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction To Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Power of Positive Thinking in Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Difficult Customers and How to Help them</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Deal with Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Telephone Etiquette</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Aspects of Phone Etiquette</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Proper Phone Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Eliminate Phone Distractions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Inbound Calls</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Outbound Calls</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Rude or Angry Callers</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Interoffice Calls</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Methods of Training Employees</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Correcting Poor Telephone Etiquette</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Organizing Work Using MS Word</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Opening</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working with the Interface</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Your First Document</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basic Editing Tasks</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basic Formatting Tasks</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Formatting Paragraphs</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Advanced Formatting Tasks</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working with Styles</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Formatting the Page</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sharing Your Document</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Proof Reading</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Proofreading</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What does a Proofreader do?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Proofreading</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Proofreading Symbols</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Proofreading on Paper &amp; Screen</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategies to Check for Specific Errors</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Editing &amp; Proofreading Strategies</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Proofreading an Essay</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Legal Secretary</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Legal Secretary</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Legal Practice Course (LPC)

Secretarial & Shorthand

Graduate Diploma in Law (GDL)

Diploma in Legal Administration - Legal Secretary (Level 3)

Packt

Six Sigma Yellow Belt

Kaizen

Six Sigma

Project Management

Minitab

This is the only Six Sigma Yellow Belt Certification course that covers all the 15 steps of the Six Sigma Yellow Belt DMAIC roadmap comprehensively, which are needed to be successful in the competitive market. You learn using a project-based approach: the Six Sigma Yellow Belt project evolves as you progress through this Six Sigma Yellow Belt training.

Certified Six Sigma Yellow Belt Training

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills.</p>Overview<p>After completing this course, students will know how to:<br />Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices<br />Minimize project uncertainty and risk by applying Agile principles through the Scrum method<br />Ensure your project delivers required functionality and adds value to the business<br />Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process.<br />Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects.</p><p>Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on  Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects.</p></div><div id="course-pills-2"><h4>Introduction - Fundamentals of Agile</h4><ul><li>Why Agile?</li><li>Exercise 1a: Waterfall-Lean-Agile Simulation </li><li>History &amp; Mindset: Understand how the agile approach arose.</li><li>The Agile Lifecycle</li><li>Introducing Agile to the organization</li><li>Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams.</li><li>Establishing core hours - How will the team work during a day? </li><li>How to build end-to-end systems in early iterations</li><li>Exercise 1b: How to build end-to-end systems in early iterations</li><li>Planning and Managing Business Analysis Communication and Performance Agile and CMMI</li><li>Exercise 1c: Case Study Project</li></ul><h4>Assembling the team ? Scrum Roles</h4><ul><li>Value-Driven Development:  Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications.</li><li>Exercise 2a: Identify the ?Product Owner?</li><li>Identify Project Success Criteria</li><li>Exercise 2b: Review the Scrum Cheat Sheet</li><li>Establish your Agile team using RACI</li><li>Exercise 2c: Build the Scrum Team</li></ul><h4>Define the Product and Project Vision</h4><ul><li>Envision the Product and Project outcomes</li><li>Exercise 3a: Review Agile Checklist</li><li>Project Chartering (Project Planning)</li><li>Assemble the Agile project team ? what are their responsibilities?</li><li>Compile the Product Backlog (Coarse-Grain Requirements)</li><li>Discuss how to Plan Sprints and Releases</li><li>Exercise 3b: Product Vision ? Goals and Strategies</li><li>Establish the Project ?time-box?</li><li>Exercise 3c: Create a Release Plan </li><li>Embrace the High-Level (Coarse-Grain) Plan</li><li>Managing different types of Personas on an Agile Project</li><li>Identifying and managing ?Information Radiators?</li><li>Planning in Agile Projects ? Common practices that work</li><li>Determine how the team will tracking and monitoring activities</li><li>Exercise 3c: Establish the Project Time-box </li></ul><h4>Tools and Techniques ? Building the Scrum Task board</h4><ul><li>Communications</li><li>Exercise 4a: Discussion ? Tools and Techniques for Scrum</li><li>Planning, Monitoring and Adapting</li><li>Scrum Task Board</li><li>Exercise 4c: Create a Scrum Task board ? Identify work streams</li><li>Agile Estimating</li><li>Agile Analysis and Design</li><li>Burndown Chart</li><li>Team Velocity</li><li>Soft Skills Negotiation</li></ul><h4>Estimating ad Prioritizing Effort</h4><ul><li>Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization).</li><li>Exercise 5a: Brainstorm Business Functionality</li><li>Establishing decision and acceptance criteria for user stories </li><li>Planning Poker</li><li>Exercise 5b: Estimate Effort (Coarse-Grain) </li><li>Prioritize themes and releases</li><li>Prioritize user stories</li><li>Exercise 5c: Confirm the Estimated Effort (Fine Grain)</li><li>Estimating team velocity</li><li>Preparing for change ? Is the organization ready?</li><li>Exercise 5d: Hold a daily Scrum and update the Scrum Task Board</li><li>Exercise 5e: Conduct a Scrum or Scrums</li></ul><h4>Plan the Iteration (Sprint)</h4><ul><li>Sprint Zero activities</li><li>Elements of a successful Sprint Planning meeting </li><li>Create a Sprint Backlog </li><li>How to create a task board</li><li>Exercise 6a: Using the case study ? Review Iteration Planning Checklist </li><li>Create a Sprint plan ? Establishing Sprint success metrics</li><li>Exercise 6b: Discussion Sprint ?Zero? Activities </li><li>Define the vision and Iteration Requirements</li><li>Estimating the level of effort (LOE) with the team</li><li>Creating user Stories for the Product Backlog -Guidelines to consider</li><li>The art of slicing user stories</li><li>Exercise 6c: Review the Sprint Plan </li><li>Managing the Solution Scope and Requirements using 2-4 week Sprints </li><li>Exercise 6d: Adapting a change-driven Project plan that works </li><li>Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans?</li><li>Finalize the Iteration Plan and how the team will operate</li></ul><h4>Running the Sprint - from Planning to Review and Retrospective</h4><ul><li>Managing your Scrums and setting expectations with your team</li><li>Exercise 7a: Using the case study ? Review the Review Planning checklist </li><li>Using Burndown charts to track progress</li><li>Exercise 7b: Using the case study ? Review the Review Retrospective checklist </li><li>Manage changes during the Sprint ? What questions to ask</li><li>Prepare for the Sprint Review</li><li>Exercise 7c: Review of roles - Quiz</li><li>Obtain Customer Acceptance of the Product Increment</li><li>Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints</li><li>Update the product backlog - Rework the High-Level (Coarse-Grain) Plan</li><li>Plan and Execute the next Sprint </li><li>Create an environment for continuous improvement ? Product, Process and People</li></ul><h4>Additional Information</h4><ul><li>Useful books and links on Agile</li></ul></div>

Nexus Human

Agile Business Analyst

Certified SAFe Agilist

ICP-ACC (ICAgile Certified Agile Coaching)

Agile

ACP (Agile Certified Practitioner)

Scrum

BA07 - Implementing an Agile Project

Administrative Assistant

Business Administration

Business Admin

Administration Bundle Course

iStudy UK

Administrative Skills Training Bundle

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to <span data-sheets-root="1" data-sheets-value='{"1":2,"2":"Interpersonal Skills for Professional Development"}' data-sheets-userformat='{"2":961,"3":{"1":0},"9":1,"10":1,"11":4,"12":0}' id="isPasted" fr-original-style="" style="box-sizing: border-box;">Interpersonal Skills for Professional Development</span>. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Interpersonal Skills:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gain a foundational understanding of interpersonal skills and their significance in professional success.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the link between strong interpersonal skills and career advancement.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Effective Communication:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop verbal and non-verbal communication skills to convey ideas with clarity and impact.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn active listening techniques and strategies for fostering open and constructive communication.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Emotional Intelligence:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the principles of emotional intelligence and its role in effective interpersonal relationships.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Cultivate self-awareness, self-regulation, empathy, and social skills for enhanced emotional intelligence.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Collaboration and Teamwork:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the dynamics of effective collaboration and teamwork in diverse professional settings.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop strategies for building and leading successful teams.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Networking and Relationship Building:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn the art of networking and relationship building for career growth and professional opportunities.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how to create and maintain meaningful professional connections.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Cultural Sensitivity and Diversity:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the importance of cultural sensitivity and diversity in today&#39;s globalized workplace.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop skills for fostering an inclusive and respectful work environment.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Conflict Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Acquire techniques for identifying and resolving conflicts in a constructive manner.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn to turn conflicts into opportunities for growth and collaboration.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Negotiation Skills:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop effective negotiation skills for achieving mutually beneficial outcomes in various professional scenarios.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the importance of preparation, active listening, and compromise in successful negotiations.</li></ul></li></ol>

Networking

Unlock your professional potential with our Interpersonal Skills for Professional Development course. Enhance your communication, emotional intelligence, teamwork, and negotiation skills. Navigate cultural diversity, conflict resolution, and effective networking for career growth. Elevate your career with comprehensive training in the essential soft skills demanded by today's dynamic workplace.

Interpersonal Skills for Professional Development

Belfast

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Firefighting or solving the same problems week after week? Create a problem-solving culture in your business with this proven methodology.</strong></p><p id="isPasted" style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">When your company runs into a major problem, you need to address it quickly. However, you also need to deal with it thoroughly and ensure that it doesn&#39;t recur &ndash; and this can take a lot of effort and elapsed time.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The 8D Problem Solving Process helps you do both of these seemingly contradictory things, in a professional and controlled way.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Do your staff know the difference between Point of Cause, Direct Cause, and Root Cause? If they don&rsquo;t, then you&rsquo;ll always be solving the same problems time after time &ndash; they&rsquo;ll never go away!</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">At the Centre for Competitiveness (CforC) we have designed an approach using structured problem-solving techniques that are used in Quality Management Systems throughout the world by millions of companies. A selection of the more frequently used of these problem-solving tools have been customised and brought together in an easy to use and high impact approach &ndash; The 8D Problem Solving Methodology.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This 8D approach is built upon the approach to problem solving used throughout the world&rsquo;s automotive industry yet customised to suit Northern Ireland companies &ndash; from SME&rsquo;s to large organizations and everything in-between.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">It incorporates 8 problem-solving tools designed to link together to provide an 8-step process (hence the name 8D) in a structured and systematic manner. This process is actually delivered through an 8D template that makes it easy and effective for people to do.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Structure of the Course</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This one-day, highly interactive workshop will provide you with all the skills you need to use the CforC 8D Approach to Problem Solving. Delegates use the 8D template to solve a real problem as they go through the learning of all the individual tools. High emphasis is also placed upon the soft skills of problem-solving team working, as it is in this area that the high impact benefits are won or lost. This means that, on the day, every delegate will have used the 8D approach and template to solve a real problem (which is not easy to solve!), thus building knowledge and confidence to lead and participate in 8D problem solving teams back at your organisation.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Each participant will take away with them:</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">A grounded understanding of the critical few tools for successful root cause problem solving.</li><li fr-original-style="" style="box-sizing: border-box;">An 8D template that can be used in the workplace the next day.</li><li fr-original-style="" style="box-sizing: border-box;">Tips and suggestions for removing barriers and obstacles to problem solving.</li><li fr-original-style="" style="box-sizing: border-box;">Increased confidence due to the successful application of the method with a workshop example.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Would Benefit from this 8D Approach?</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Owner-managers, managers at all levels in the organisation, especially team leaders, supervisors and middle managers. This 8D approach is suitable for ALL types of company or organisation, not just manufacturing, but also services of any description, public and voluntary sectors, in fact, any organisation that finds itself regularly firefighting.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In-house workshops for up to 12 participants: &pound;1500 + VAT per group</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In-House Option</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This workshop is delivered in-house as a stand-alone training workshop or integrated into wider improvement activities. In-house training also provides the opportunity to tailor training to the specific needs of your organization and use an actual problem to demonstrate the methodology. Contact us for bespoke pricing at compete@cforc.org We will be happy to discuss Problem Solving in the context of your own business needs.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;">If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking&nbsp;</em><a href="http://www.cforc.org/join-us" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);"><em fr-original-style="" style="box-sizing: border-box;">here</em></a><em fr-original-style="" style="box-sizing: border-box;">.</em></p>

Centre for Competitiveness

Firefighting or solving the same problems week after week? Create a problem-solving culture in your business with this proven methodology.

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(57, 54, 79); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(57, 54, 79);">Talent Management and Succession Planning,&rdquo; the podcast where we explore the critical aspects of attracting and retaining top finance talen</strong></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(57, 54, 79); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(57, 54, 79);"><div style="color: rgb(57, 54, 79); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(57, 54, 79);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Talent management is the lifeblood of any organisation, and finance departments are no exception. In a competitive business landscape, attracting and retaining top finance talent can make a significant difference. Highly skilled and motivated professionals drive innovation, improve financial performance, and contribute to strategic decision-making. By investing in talent management, CFOs ensure their organisations have the right people in the right roles, which is vital for sustainable growth and success.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Talent management also enables CFOs to build a culture of continuous learning and development. By nurturing the skills and capabilities of finance professionals, we create an environment that fosters innovation and adaptability. This is crucial in today&rsquo;s rapidly changing business landscape, where finance teams need to keep pace with evolving technologies, regulations, and industry trends. Talent management provides a foundation for building a resilient and agile finance function.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Succession planning is an integral part of talent management. How do CFOs approach succession planning, particularly in finance leadership roles?</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Succession planning is a proactive approach to ensure a smooth transition of leadership roles. CFOs need to identify high-potential individuals within their finance teams and provide them with opportunities for growth and development. This includes mentorship, training programs, and exposure to cross-functional experiences. By preparing a pipeline of future finance leaders, CFOs can mitigate the risks associated with unexpected departures or retirements, ensuring continuity and stability in finance leadership.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Additionally, succession planning should encompass diversity and inclusion. CFOs recognize the importance of building diverse finance teams that reflect the broader talent pool. By providing equal opportunities for underrepresented groups and promoting inclusivity, we foster a culture of belonging and tap into a wider range of perspectives and ideas. Diverse teams drive innovation and improve decision-making, contributing to the overall success of the organisation.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">How do CFOs create a talent development culture within their finance teams, and what initiatives can be implemented to foster continuous growth?</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">CFOs can create a talent development culture by prioritizing learning and development initiatives. This includes offering ongoing training programs, supporting professional certifications, and providing access to resources that enhance technical and soft skills. CFOs should encourage finance professionals to take ownership of their own development and provide opportunities for them to stretch their capabilities. This may involve cross-functional projects, exposure to different areas of the business, or participation in industry conferences and networking events.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Additionally, mentorship and coaching programs play a crucial role in talent development. CFOs can pair experienced finance leaders with up-and-coming talent, fostering knowledge transfer, and providing guidance and support. Encouraging regular feedback and performance discussions helps finance professionals understand their strengths and areas for improvement, enabling targeted development plans. By creating a culture that values continuous learning and growth, CFOs empower their finance teams to reach their full potential.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><a href="https://www.fdcapital.co.uk/podcast/talent-management-and-succession-planning/" target="_blank" rel="nofollow noopener noreferrer" style="color: rgb(54, 89, 227); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(54, 89, 227);">https://www.fdcapital.co.uk/podcast/talent-management-and-succession-planning/</a></p></div><section style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><div style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);"><h3 fr-original-style="" style="box-sizing: border-box;">Tags</h3></div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><a href="https://www.eventbrite.co.uk/d/online/events/" style="color: rgb(57, 54, 79); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(57, 54, 79);">Online Events</a></li><li fr-original-style="" style="box-sizing: border-box;"><a href="https://www.eventbrite.co.uk/ttd/online/" style="color: rgb(57, 54, 79); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(57, 54, 79);">Things To Do Online</a></li><li fr-original-style="" style="box-sizing: border-box;"><a href="https://www.eventbrite.co.uk/d/online/classes/" style="color: rgb(57, 54, 79); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(57, 54, 79);">Online Classes</a></li><li fr-original-style="" style="box-sizing: border-box;"><a href="https://www.eventbrite.co.uk/d/online/business--classes/" style="color: rgb(57, 54, 79); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(57, 54, 79);">Online Business Classes</a></li><li fr-original-style="" style="box-sizing: border-box;"><a href="https://www.eventbrite.co.uk/d/online/%23leadership/" style="color: rgb(57, 54, 79); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(57, 54, 79);">#leadership</a></li><li fr-original-style="" style="box-sizing: border-box;"><a href="https://www.eventbrite.co.uk/d/online/%23development/" style="color: rgb(57, 54, 79); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(57, 54, 79);">#development</a></li><li fr-original-style="" style="box-sizing: border-box;"><a href="https://www.eventbrite.co.uk/d/online/%23successionplanning/" style="color: rgb(57, 54, 79); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(57, 54, 79);">#successionplanning</a></li><li fr-original-style="" style="box-sizing: border-box;"><a href="https://www.eventbrite.co.uk/d/online/%23employees/" style="color: rgb(57, 54, 79); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(57, 54, 79);">#employees</a></li><li fr-original-style="" style="box-sizing: border-box;"><a href="https://www.eventbrite.co.uk/d/online/%23talentmanagement/" style="color: rgb(57, 54, 79); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(57, 54, 79);">#talentmanagement</a></li></ul></section></div>

FD Capital

Talent Acquisition

Talent Management and Succession Planning

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the dynamic landscape of the modern workplace, soft skills are no longer just "nice to have"&mdash;they are essential tools for success. This comprehensive Soft Skills Training Course is meticulously designed to equip participants with a robust set of interpersonal and organisational abilities that are crucial in today&#39;s fast-paced work environments.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion, participants will receive a CPD certificate, signifying their commitment to continuous professional development and mastery of key soft skills. This course is not just an educational journey; it&#39;s an investment in one&#39;s professional future, opening doors to new opportunities and paving the way for success in various career paths.<br fr-original-style="" style="box-sizing: border-box;">

</p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Soft Skills Training &nbsp; &nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the importance and relevance of soft skills in the workplace.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain an understanding of various soft skills, including communication, teamwork, and problem-solving.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the significance of time management, adaptability, and self-confidence in professional environments.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire techniques for effective communication and collaboration within teams.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop problem-solving strategies and techniques for overcoming workplace challenges.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enhance networking abilities and cultivate a positive attitude towards work.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;">
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A great online learning experience.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Access to the study resources anytime you want.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get a year-long access to the course.</span></li>
</ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module One: Getting Started</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Two: What are Soft Skills?</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Three: Communication</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Four: Teamwork</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Five: Problem-Solving</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Six: Time Management</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Seven: Attitude and Work Ethic</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Eight: Adaptability/Flexibility</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Nine: Self-Confidence (Owning It)</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Ten: Ability to Learn From (continues in next bullet point)</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Eleven: Networking</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Twelve: Wrapping Up</li>
</ul><div id="course-pricing" fr-original-style="" style="box-sizing: border-box;">


<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2>

<p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Soft Skills Training Course is suitable for -</span></p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Employees seeking to improve their professional skills and performance.</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managers and team leaders aiming to enhance team productivity and effectiveness.</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals looking to advance their careers by mastering soft skills.</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Entrepreneurs and business owners wanting to build strong and cohesive teams.</li>
</ul>

<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2>



<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</span>


</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2>

<p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p>

<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2>

<ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Human Resources Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Training and Development Specialist</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Team Leader or Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Project Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer Service Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Sales Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Business Consultant</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Leadership Coach</li>
</ul>
</div>

Communication Skills

Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.

Soft Skills Training 

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for individuals who want to develop a core set of soft skill.</p>Overview<p>Upon successful completion of this course, students will be able to better interact and communicate in the workplace.</p><p>In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.</p></div><div id="course-pills-2"><h3>1 - GETTING STARTED</h3> <ul> <li>Housekeeping Items</li> <li>Pre-Assignment Review</li> <li>Workshop Objectives</li> <li>The Parking Lot</li> <li>Action Plan</li> </ul> <h3>2 - WHAT ARE SOFT SKILLS?</h3> <ul> <li>Definition of Soft Skills</li> <li>Empathy and the Emotional Intelligence Quotient</li> <li>Professionalism</li> <li>Learned vs. Inborn Traits</li> </ul> <h3>3 - SOFT SKILL 1: COMMUNICATION</h3> <ul> <li>Ways We Communicate</li> <li>Improving Non-Verbal Communication</li> <li>Listening</li> <li>Openness and Honesty</li> </ul> <h3>4 - SOFT SKILL 2: TEAMWORK</h3> <ul> <li>Identifying Capabilities</li> <li>Get Into Your Role</li> <li>Learn the Whole Process</li> <li>The Power of Flow</li> </ul> <h3>5 - SOFT SKILL 3: PROBLEM SOLVING</h3> <ul> <li>Define the Problem</li> <li>Generate Alternative Solutions</li> <li>Evaluate the Plans</li> <li>Implementation and Re-evaluation</li> </ul> <h3>6 - SOFT SKILL 4: TIME MANAGEMENT</h3> <ul> <li>The Art of Scheduling</li> <li>Prioritizing</li> <li>Managing Distractions</li> <li>The Multitasking Myth</li> </ul> <h3>7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC</h3> <ul> <li>What Are You Working For?</li> <li>Caring for Others vs. Self</li> <li>Building Trust</li> <li>Work Is Its Own Reward</li> </ul> <h3>8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY</h3> <ul> <li>Getting over the Good Old Days Syndrome</li> <li>Changing to Manage Process</li> <li>Changing to Manage People</li> <li>Showing You're Worth Your Weight in Adaptability</li> </ul> <h3>9 - SOFT SKILL 8: SELF-CONFIDENCE</h3> <ul> <li>Confident Traits</li> <li>Self-Questionnaire</li> <li>Surefire Confidence Building Tactics</li> <li>Build Up Others</li> </ul> <h3>10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM</h3> <ul> <li>Wow, You Mean I'm Not Perfect?</li> <li>Listen With An Open Mind</li> <li>Analyze and Learn</li> <li>Clear the Air and Don't Hold Any Grudges</li> </ul> <h3>11 - SOFT SKILL 10: NETWORKING</h3> <ul> <li>Redefining Need</li> <li>Identifying Others' Interests</li> <li>Reaching Out</li> <li>When to Back Off</li> </ul> <h3>12 - WRAPPING UP</h3> <ul> <li>Words From The Wise</li> <li>Review Of The Parking Lot</li> <li>Lessons Learned</li> <li>Recommended Reading</li> <li>Completion Of Action Plans And Evaluations</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Professional Skills

IT Skills

Soft Skills

Essential Skills

Professional Skills Course (PSC)

Trainers Course

10 Soft Skills You Need

<div>
	<h3><b>Description:</b></h3>
<p><span>Soft skills are those set of specific personality traits that makes an employee compatible to work with. This Soft Skills Training will try to discuss 10 of such skills. With this course you will better understand the importance of developing a set of soft skills. You will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, you will improve on almost every aspect of your career.</span></p>
<h3><b>Assessment:</b></h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Soft Skills Training </b>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic background.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Soft Skills Training</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
		</div><table width="100%">				<tbody><tr>
					<td><i></i></td>
					<td>Module One: Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two: What are Soft Skills?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three: Communication</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four: Teamwork</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five: Problem-Solving</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven: Attitude and Work Ethic</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight: Adaptability/Flexibility</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine: Self-Confidence (Owning It)</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten: Ability to Learn from</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven: Networking</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve: Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Soft Skills Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Soft Skills Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Employability Skills

Computer Skills

Soft Skills Training

<p><strong>***Don't Spend More; Spend Smart***</strong></p><p><strong>Life Just Got Better This Summer! Save Up To £5,227 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now</strong></p><p>Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Soft Skills and other relevant fields!</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Soft Skills bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Soft Skills course that will enhance your skills and prepare you for the competitive job market.</p><p>Also, our Soft Skills experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p><p>Furthermore, to help you showcase your expertise in Soft Skills, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Soft Skills Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>Diploma in Becoming Career Smart</li><li><strong>Course 02: </strong>Leadership &amp; Management Diploma</li><li><strong>Course 03: </strong>Personal and Networking Skills</li><li><strong>Course 04: </strong>Business English Perfection Course</li><li><strong>Course 05: </strong>Business Writing</li><li><strong>Course 06: </strong>Level 2 Microsoft Office Essentials</li><li><strong>Course 07: </strong>Touch Typing Essentials</li><li><strong>Course 08: </strong>Effective Communication Skills</li><li><strong>Course</strong> 09:Team Management</li><li><strong>Course 10: </strong>Decision Making and Critical Thinking</li><li><strong>Course 11: </strong>Interpersonal Skills in Management</li><li><strong>Course 12: </strong>Public Speaking and Presentation Skill Course<strong><br /></strong></li><li><strong>Course 13: </strong>Workplace Professionalism and boundaries - Level 2</li><li><strong>Course 14</strong><strong>: </strong>Career Journey in 2021 and Beyond</li></ul><p><strong>Benefits you'll get choosing Apex Learning for this Soft Skills:</strong></p><ul><li>Pay once and get lifetime access to 14 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable experience without leaving your home</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>Curriculum of <strong>Soft Skills Bundle </strong></p><p><strong>Course 01: Diploma in Becoming Career Smart</strong></p><ul><li>Understanding the Talk</li><li>Getting Prepared to Make the Call</li><li>Creative Openings</li><li>Making Your Pitch</li><li>Handling Objections</li><li>Sealing the Deal</li><li>Following Up</li><li>Setting Goals</li><li>Managing Your Data</li><li>Using a Prospect Board</li></ul><p><strong>Course 02: Leadership &amp; Management Diploma</strong></p><ul><li>Understanding Management and Leadership</li><li>Leadership Theories</li><li>Improving Management and Leadership Performance</li><li>High Performance Teams</li><li>Motivating Employees</li><li>Organisational Skills</li><li>Talent Management</li><li>Succession Planning</li><li>Business Process Management</li><li>Communication Skills</li><li>Negotiation Techniques</li><li>Managing Meetings and Giving Feedback</li><li>Managing Change</li><li>Time Management</li><li>Stress Management</li><li>Emotional Intelligence in Leadership</li><li>Managing Conflict</li><li>Dealing with Office Politics</li><li>Risk Management</li><li>Corporate Responsibility and Ethics</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        145 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Soft Skills bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Soft Skills is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G.</p><p>There is no time limit for completing this course; it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this various expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

The 14 Essential Career Soft Skills

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict.</p>Overview<p>Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills.</p><p>In this course, participants will develop a core set of ten soft skills.</p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li><li>Action Plan</li></ul><h4>What are Soft Skills?</h4><ul><li>Definition of Soft Skills</li><li>Empathy and the Emotional Intelligence Quotient</li><li>Professionalism</li><li>Learned vs. Inborn Traits</li><li>Practical Illustration</li></ul><h4>Communication</h4><ul><li>Ways We Communicate</li><li>Improving Nonverbal Communication</li><li>Listening</li><li>Openness and Honesty</li><li>Practical Illustration</li></ul><h4>Team Work</h4><ul><li>Identifying Capabilities</li><li>Get Into Your Role</li><li>Learn the Whole Process</li><li>The Power of Flow</li><li>Practical Illustration</li></ul><h4>Problem Solving</h4><ul><li>Define the Problem</li><li>Generate Alternative Solutions</li><li>Evaluate the Plans</li><li>Implementation and Re-Evaluation</li><li>Practical Illustration</li></ul><h4>Time Management</h4><ul><li>The Art of Scheduling</li><li>Prioritizing</li><li>Managing Distractions</li><li>The Multitasking Myth</li><li>Practical Illustration</li></ul><h4>Attitude and Work Ethic</h4><ul><li>What Are You Working For?</li><li>Caring for Others vs Caring for Self</li><li>Building Trust</li><li>Work Is Its Own Reward</li><li>Practical Illustration</li></ul><h4>Adaptibility/Flexibility</h4><ul><li>Getting Over the Good Old Days Syndrome</li><li>Changing to Manage Process</li><li>Changing to Manage People</li><li>Showing You?re Worth Your Weight in Adaptability</li><li>Practical Illustration</li></ul><h4>Self Confidence (Owning It)</h4><ul><li>Confident Traits</li><li>Self-Questionnaire</li><li>Sure-fire Self-Confidence Building Tactics</li><li>Build Up Others</li><li>Practical Illustration</li></ul><h4>Ability to Learn</h4><ul><li>Wow, You Mean I?m Not Perfect?</li><li>Listen with an Open Mind</li><li>Analyze and Learn</li><li>Clear the Air and Don?t Hold Any Grudges</li><li>Practical Illustration</li></ul><h4>Networking</h4><ul><li>Redefine Need</li><li>Identifying Others? Interests</li><li>Reach Out</li><li>When to Back Off</li><li>Practical Illustration</li></ul><h4>Wrapping Up</h4><ul><li>Words From the Wise</li></ul></div>

People Skills

Counselling Skills

Management Skills

Ten Soft Skills You Need

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					<p><span>This comprehensive course on <b>The 11 Essential Career Soft Skills</b> will deepen your understanding on this topic.</span></p><p><span>After successful completion of this course you can acquire the required skills in this sector. This <b>The 11 Essential Career Soft Skills</b> comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.</span></p><p><span>So enrol in this course today to fast track your career ladder.</span></p>					</div>
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					<p><span>You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</span></p>					</div>
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					<p><span>There is no experience or previous qualifications required for enrolment on this <b>The 11 Essential Career Soft Skills</b>. It is available to all students, of all academic backgrounds.</span></p>					</div>
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					<p><span>Our <b>The 11 Essential Career Soft Skills</b> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</span></p><p><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></p>					</div>
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					<p><span>Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-</span></p><ul><li>Open doors of opportunities</li><li>Increase your adaptability</li><li>Keep you relevant</li><li>Boost confidence</li></ul><p>And much more!</p>					</div>
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					</div> <h3>Course Curriculum</h3><div><p>2 sections • 12 lectures • 01:02:00 total length</p></div><div><div><div><div><div><div><div><p>•Module 01: The Soft Tech Savvy Way to Always Be Essential: 00:08:00</p></div><div><div><p>•Module 02: Not My Job and I Am Happy to Do It: 00:04:00</p></div><div><div><p>•Module 03: You Can Become a Master Communicator: 00:06:00</p></div><div><div><p>•Module 04: Feedback Video for the 11 Essential Career Soft Skills: 00:01:00</p></div><div><div><p>•Module 05: Your EQ Will Beat a Higher IQ: 00:06:00</p></div><div><div><p>•Module 06: Become a Leader without the Title or Formal Authority: 00:05:00</p></div><div><div><p>•Module 07: Building Your Winning Team: 00:07:00</p></div><div><div><p>•Module 08: Make Every One of Your Seconds Count: 00:08:00</p></div><div><div><p>•Module 09: Unleash Your Inner Anthony Robbins: 00:03:00</p></div><div><div><p>•Module 10: Avoid Being Uncool: 00:07:00</p></div><div><div><p>•Module 11: Clothes Can Still Make or Break Your Career: 00:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - The 11 Essential Career Soft Skills: 3 days</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

The 11 Essential Career Soft Skills

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					<p><span>This comprehensive course on <b>Listening Skills: Workplace Soft Skills</b> will deepen your understanding on this topic.</span></p><p><span>After successful completion of this course you can acquire the required skills in this sector. This <b>Listening Skills: Workplace Soft Skills</b> comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.</span></p><p><span>So enrol in this course today to fast track your career ladder.</span></p>					</div>
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			<h2>How will I get my certificate?</h2>		</div>
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					<p><span>You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</span></p>					</div>
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			<h2>Who is This course for?</h2>		</div>
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					<p><span>There is no experience or previous qualifications required for enrolment on this <b>Listening Skills: Workplace Soft Skills</b>. It is available to all students, of all academic backgrounds.</span></p>					</div>
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			<h2>Requirements</h2>		</div>
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					<p><span>Our <b>Listening Skills: Workplace Soft Skills</b> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</span></p><p><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></p>					</div>
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			<h2>Career Path</h2>		</div>
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					<p><span>Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-</span></p><ul><li>Open doors of opportunities</li><li>Increase your adaptability</li><li>Keep you relevant</li><li>Boost confidence</li></ul><p>And much more!</p>					</div>
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					</div> <h3>Course Curriculum</h3><div><p>2 sections • 22 lectures • 00:59:00 total length</p></div><div><div><div><div><div><div><div><p>•Module 01: Quick Wins - The Cell Phone Secret to Good Listening Skills: 00:02:00</p></div><div><div><p>•Module 02: Stacking the Listening Environment in Your Favor: 00:04:00</p></div><div><div><p>•Module 03: The Telephone Listening Trap Will Never Catch You Again: 00:02:00</p></div><div><div><p>•Module 04: Housekeeping Note Sometimes You should Turn OFF Your Listening Skills: 00:01:00</p></div><div><div><p>•Module 05: Setting Just One Agenda Item Listening: 00:03:00</p></div><div><div><p>•Module 06: It Is Incredibly Easy to See How Well You Are Listening: 00:01:00</p></div><div><div><p>•Module 07: It's Even Easier to Listen When You Do This: 00:04:00</p></div><div><div><p>•Module 08: Technology Will Eat Your Brain Unless You Do This: 00:05:00</p></div><div><div><p>•Module 09: Using Your Most Effective Body Language Tool: 00:03:00</p></div><div><div><p>•Module 10: The Best Listening Body Language from the Neck Down: 00:04:00</p></div><div><div><p>•Module 11: Reading the Speaker's Body: 00:04:00</p></div><div><div><p>•Module 12: Connecting At the Emotional Level with Your Colleague to Hear All: 00:02:00</p></div><div><div><p>•Module 13: Mastering the Art of NOT Interrupting: 00:02:00</p></div><div><div><p>•Module 14: Asking for Clarification Is a Great Form of Listening: 00:02:00</p></div><div><div><p>•Module 15: Engaging In Conversation at Just the Right Time: 00:03:00</p></div><div><div><p>•Module 16: Strong Listening Creates Strong Reactions from You: 00:01:00</p></div><div><div><p>•Module 17: Honing Your Sense of Timing and Judgment to Make You a Great Listener: 00:02:00</p></div><div><div><p>•Module 18: Using the Magic of Pen and Paper Tools to Your Advantage: 00:04:00</p></div><div><div><p>•Module 19: Summarizing the Conversation Is Great for You and Your Colleague: 00:04:00</p></div><div><div><p>•Module 20: The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!: 00:03:00</p></div><div><div><p>•Module 21: Conclusion - Your New Reputation as a Great Listener!: 00:03:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Listening Skills: Workplace Soft Skills: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Listening Skills

Active Listening

Business Communication Skills

Listening & Speaking

Study Skills

Listening Skills: Workplace Soft Skills

<div id="course-pills-1">Duration<p>1.5 Days</p><p>9 CPD hours</p>This course is intended for<p>This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment.</p>Overview<p>Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment.</p><p>In this course, students will learn how to communicate, act and manage time effective in a business environment.</p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Icebreaker</li><li>Housekeeping Items</li><li>The Parking Lot</li><li>Workshop Objectives</li></ul><h4>The Big Picture</h4><ul><li>What is Communication?</li><li>How Do We Communicate?</li><li>Other Factors in Communication</li></ul><h4>Understanding Communication Barriers</h4><ul><li>An Overview of Common Barriers</li><li>Language Barriers</li><li>Cultural Barriers</li><li>Differences in Time and Place</li></ul><h4>Paraverbal Communication Skills</h4><ul><li>The Power of Pitch</li><li>The Truth about Tone</li><li>The Strength of Speed</li></ul><h4>Non-Verbal Communication</h4><ul><li>Understanding the Mehrabian Study</li><li>All About Body Language</li><li>Interpreting Gestures</li></ul><h4>Speaking like a Star</h4><ul><li>S = Situation</li><li>T = Task</li><li>A = Action</li><li>R = Result</li><li>Summary</li></ul><h4>Listening Skills</h4><ul><li>Seven Ways to Listen Better Today</li><li>Understanding Active Listening</li><li>Sending Good Signals to Others</li></ul><h4>Asking Good Questions</h4><ul><li>Open Questions</li><li>Closed Questions</li><li>Probing Questions</li></ul><h4>Appreciative Inquiry</h4><ul><li>The Purpose of AI</li><li>The Four Stages</li><li>Examples and Case Studies</li></ul><h4>Mastering the Art of Conversation</h4><ul><li>Level One: Discussing General Topics</li><li>Level Two: Sharing Ideas and Perspectives</li><li>Level Three: Sharing Personal Experiences</li><li>Our Top Networking Tips</li></ul><h4>Advanced Communication Skills</h4><ul><li>Understanding Precipitating Factors</li><li>Establishing Common Ground</li><li>Using ?I? Messages</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Review of Parking Lot</li><li>Lessons Learned</li><li>Completion of Action Plans and Evaluations</li></ul><h4>Principles of Professional Behavior</h4><ul><li>Always be Your Best</li><li>Meeting and Greeting</li><li>Sending Social Invitations to Business Associates</li></ul><h4>Interview Etiquette</h4><ul><li>Interviewing</li><li>Before the Interview</li><li>In the Waiting Room</li><li>During the Interview</li><li>After the Interview</li><li>Job Fair Interviews</li></ul><h4>Planning &amp; Attending Business Meetings</h4><ul><li>Office Meetings</li><li>Meal Meetings</li></ul><h4>Electronic Etiquette</h4><ul><li>Voicemail</li><li>Cell Phones</li><li>Email</li></ul><h4>Multiculture Etiquette</h4><ul><li>Defining the Challenge</li><li>Five Steps to Dealing with Diversity </li><li>Guidelines for Managing Diverse Relationships</li></ul><h4>Time Management Concepts</h4><ul><li>Benefits of better time utilization</li><li>Who controls your schedule?</li></ul><h4>Your Job: What You Are Responsible for Accomplishing?</h4><ul><li>Your job responsibilities</li><li>Setting objectives</li><li>Setting priorities</li></ul><h4>How to Use Your Time</h4><ul><li>Gathering data-the time log</li><li>Analyzing the data</li></ul><h4>Delegation: Working Through Others</h4><ul><li>Why some people don't delegate</li><li>Levels of delegation</li><li>How to delegate</li><li>Benefits of delegation</li><li>Getting started</li></ul><h4>Planning: Keys to Achievement</h4><ul><li>Planning: Keys to Achievement</li></ul><h4>Coping with Common Time Wasters</h4><ul><li>Coping with self-generated time wasters</li><li>Coping with environmental time wasters</li></ul><h4>Personal Needs that Get in the Way of Effective Time Utilization</h4><ul><li>Needs profile analysis</li><li>Self-assessment questionnaire</li><li>Applying needs assessment results</li></ul><h4>Planning for Improvement</h4><ul><li>Six tips for effective time management</li><li>Planning for improved time utilization</li></ul><h4>Follow-Up: Staying on Track</h4><ul><li>Time savings progress report</li><li>Time savings progress chart</li><li>Time management progress survey</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Meeting Skills

Business Soft Skills

<h2>Description</h2><p><span><strong>Soft Skills Diploma</strong></span></p><p><span>To stay ahead of the competition, you have to possess a certain set of skills like communication skills, team building skills and leadership skills, which can be built and honed with the help of our Soft Skills Diploma. Irrespective of whether you are communicating with your colleagues, interacting with your customers or just talking to your suppliers, the success you achieve in your workplace depends on how you present your ideas and yourself. The content of the Soft Skill Diploma course has been put together by people with years of experience and will provide you with valuable organizational and interpersonal skills that will help you to further your career. Acquire all the skills that you would require to move forward in the corporate world and also hone the personal traits that would help you to develop interpersonal relationships. Soft skills are important to everyone, no matter what profession they are in and hence, acquiring this diploma will help you qualify for any profession you chose. However, since soft skills are more important when dealing with people, this diploma would help you to land a position in human resources very easily. Very different to 'hard skills' that mean the technical skills that you acquire in a profession, soft skills being subjective and inter-personal, can be applied to a wide variety of jobs. Soft skills are extremely important when we wish to present our-self in a professional manner.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1:</strong> Introduction to Soft Skills</span><br />
<span><strong>2:</strong> Essential Communication Skills</span><br />
<span><strong>3:</strong> Personality Development</span><br />
<span><strong>4:</strong> Decision Making</span><br />
<span><strong>5:</strong> Leadership</span><br />
<span><strong>6:</strong> Stress Management</span><br />
<span><strong>7:</strong> Interpersonal Skills</span><br />
<span><strong>8:</strong> Problem Solving</span><br />
<span><strong>9:</strong> Workplace Etiquette</span><br />
<span><strong>10:</strong> Team Building</span><br />
<span><strong>11</strong>: Thinking Skills</span><br />
<span><strong>12</strong>: Time Management</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Soft Skills Course

<p>Acquire the complete set of soft skills you need to succeed in the competitive world of business with the Interpersonal and Administrative Management course. The skills and knowledge you learn in the Interpersonal and Organisational Soft Skills course will give you the confidence and the ability to interact effectively with others in a professional setting.</p><p>Soft skills are personal attributes that an employee needs in order to be successful in their role. The Interpersonal and Organisational Soft Skills course is designed to enhance your soft skills and increase your chances of professional development. Add a whole set of amazing new skills to your CV and increase your employability with this course.</p><p>You'll get a <strong>Free Student ID</strong> card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.</p><p>This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this course today - gear up with the essential skills to set yourself up for excellence!</p><p><strong>The Interpersonal and Organisational Soft Skills course will help you:</strong></p><ul><li>Develop your public speaking skills</li><li>Identify the attributes required for a good interpersonal relationship</li><li>Improve your current habits and routines to ensure you are super organised</li><li>Find out how to fight procrastination</li><li>Understand how to manage a project from start to finish</li><li>Write project goals and achieve deliverables</li></ul> <p>Start your learning journey straight away with this course and take a step toward a brighter future!</p><p><strong>Why Prefer this Course? </strong></p><ul><li>Opportunity to earn a certificate accredited by <strong>CPD </strong>after completing this course</li><li><strong>Student ID card </strong>with amazing discounts - completely for <strong> FREE! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Standards-aligned lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete this program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul><p><strong>*** Course Curriculum ***</strong></p><p><strong></strong><strong> Interpersonal and Organisational Soft Skills Course </strong><strong></strong><strong></strong></p><ul><li>What are Soft Skills?</li><li>Communication</li><li>Teamwork</li><li>Problem-Solving</li><li>Time Management</li><li>Attitude and Work Ethic</li><li>Adaptability/Flexibility</li><li>Self-Confidence (Owning It)</li><li>Ability to Learn from</li><li>Networking</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in this course, your skills and knowledge will be tested with an <strong>automated multiple-choice assessment</strong>. You will then receive instant results to let you know if you have successfully passed the Interpersonal and Organisational Soft Skills course.</p> <h2>
        
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                                        30 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
            <div><p>Upon passing the Bundle, you need to order to receive a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD</strong>.</p></div>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><ul><li>Upon passing the Bundle, you need to order to receive a <strong>Hard Copy certificate</strong> for each of the courses inside this bundle as proof.</li><li>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</li></ul></div>

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