Description

Description:

The administrative office is the department assigned to craft and ensure that the rules and procedures are well implemented in a business or organization. This would help in the operations and functions of each department work well. To learn about administrative functions, this bundle course will provide you six fundamental courses: (1) admin support; (2) personal assistant; (3) business writing; (4) customer service; (5) time management; and (6) organizational skills. All of which are fundamental functions of the administrative department that will be a great contribution to the success of any business.

Who is the course for?

Professionals, employees or businessmen who want to improve the administration department of their company.

People who want to know how administrative management works.

Entry Requirement:

This course is available to all learners, of all academic backgrounds.

Learners should be aged 16 or over to undertake the qualification.

Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment:

At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.

Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.

Certification:

After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.

PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

Affordable, engaging & high-quality e-learning study materials;

Tutorial videos/materials from the industry leading experts;

Study in a user-friendly, advanced online learning platform;

Efficient exam systems for the assessment and instant result;

The UK & internationally recognized accredited qualification;

Access to course content on mobile, tablet or desktop from anywhere anytime;

The benefit of career advancement opportunities;

24/7 student support via email.

Career Path:

The Administration Bundle course is a useful qualification to possess, and would be beneficial for the following careers:

Accounting Technician

Admin Assistant

Bookkeeper

Civil Service Administrative Officer

Data Entry Clerk

Finance Officer

Hotel Receptionist

Legal Secretary

Payroll Administrator

Liaison Officer

Supervisor

Typist.

Administrative Management
	Module One - Getting Started	00:30:00
	Module Two - Why Your Office Needs Administrative Procedures	01:00:00
	Module Three - Gathering the Right Tools	01:00:00
	Module Four - Identifying Procedures to Include	01:00:00
	Module Five - Top Five Procedures to Record	01:00:00
	Module Six - What to Include in Your Binder (I)	01:00:00
	Module Seven - What to Include in Your Binder (II)	01:00:00
	Module Eight - Organizing Your Binder	01:00:00
	Module Nine - What Not to Include in the Procedure Guide	01:00:00
	Module Ten - Share Office Procedure Guide	01:00:00
	Module Eleven - Successfully Executing the Guide	01:00:00
	Module Twelve - Wrapping Up	00:30:00
Admin Support
	Module One - Getting Started	00:30:00
	Module Two - Getting Organized (I)	01:00:00
	Module Three - Getting Organized (II)	01:00:00
	Module Four - Managing Time	01:00:00
	Module Five - Getting It All Done On Time	01:00:00
	Module Six - Special Tasks	01:00:00
	Module Seven - Verbal Communication Skills	01:00:00
	Module Eight - Non-Verbal Communication Skills	01:00:00
	Module Nine - Empowering Yourself	01:00:00
	Module Ten - The Team of Two	01:00:00
	Module Eleven - Taking Care of Yourself	01:00:00
	Module Twelve - Wrapping Up	00:30:00
Personal Assistant
	Module One - Getting Started	00:30:00
	Module Two - Working with Your Manager	01:00:00
	Module Three - Administrative Soft Skills	01:00:00
	Module Four - Effective Time Management	01:00:00
	Module Five - Meeting Management	01:00:00
	Module Six - Tools of the Trade (I)	01:00:00
	Module Seven - Tools of the Trade (II)	01:00:00
	Module Eight - Being an Effective Gatekeeper	01:00:00
	Module Nine - Organizational Skills	01:00:00
	Module Ten - Confidentiality Guidelines	01:00:00
	Module Eleven - Special Tasks	01:00:00
	Module Twelve - Wrapping Up	00:30:00
	Executive and Personal Assistant Training Course- Activities	00:00:00
Business Writing
	Module One - Getting Started	00:30:00
	Module Two - Working with Words	01:00:00
	Module Three - Constructing Sentences	01:00:00
	Module Four - Creating Paragraphs	01:00:00
	Module Five - Writing Meeting Agendas	01:00:00
	Module Six - Writing E-mails	01:00:00
	Module Seven - Writing Business Letters	01:00:00
	Module Eight - Writing Proposals	01:00:00
	Module Nine - Writing Reports	01:00:00
	Module Ten - Other Types of Documents	01:00:00
	Module Eleven - Proofreading and Finishing	01:00:00
	Module Twelve - Wrapping Up	00:30:00
Customer Service
	Introduction To Customer Service	00:15:00
	The Power of Positive Thinking in Customer Service	00:30:00
	Types of Difficult Customers and How to Help them	01:00:00
	How to Deal with Difficult Customers	00:30:00
	Conclusion	00:15:00
Time Management
	Where Do You Spend Your Time	01:00:00
	Managing Tasks	01:00:00
	Planning	01:00:00
	Goals	01:00:00
	Tips From The Gurus	01:00:00
	Wrapping Up	00:15:00
Organisational Skills
	Module One - Getting Started	00:30:00
	Module Two - Remove the Clutter	01:00:00
	Module Three - Prioritize	01:00:00
	Module Four - Scheduling Your Time	01:00:00
	Module Five - To Do Lists	01:00:00
	Module Six - Paper and Paperless Storage	01:00:00
	Module Seven - Organization in Your Work Area	01:00:00
	Module Eight - Tools to Fight Procrastination	01:00:00
	Module Nine - Organizing Your Inbox	01:00:00
	Module Ten - Avoid the Causes of Disorganization	01:00:00
	Module Eleven - Discipline is the Key to Stay Organized	01:00:00
	Module Twelve - Wrapping Up	00:30:00
	Organisational Skills Course for Administrator- Activities	00:00:00
Self Esteem & Confidence Building
	Module One - Getting Started	01:00:00
	Module Two - What Does Self-Confidence Mean To You	01:00:00
	Module Three - Obstacles to Our Goals	01:00:00
	Module Four - Communication Skills	01:00:00
	Module Five - The Importance of Goal Setting	01:00:00
	Module Six - Feeling the Part	01:00:00
	Module Seven - Looking the Part	01:00:00
	Module Eight - Sounding the Part	01:00:00
	Module Nine - Powerful Presentations	00:30:00
	Module Ten - Coping Techniques	01:00:00
	Module Eleven - Dealing with Difficult Behavior	00:30:00
	Module Twelve - Wrapping Up	00:15:00
Microsoft Word
	Module One - Getting Started	00:30:00
	Module Two - Opening	01:00:00
	Module Three - Working with the Interface	01:00:00
	Module Four - Your First Document	01:00:00
	Module Five - Basic Editing Tasks	01:00:00
	Module Six - Basic Formatting Tasks	01:00:00
	Module Seven - Formatting Paragraphs	01:00:00
	Module Eight - Advanced Formatting Tasks	01:00:00
	Module Nine - Working with Styles	01:00:00
	Module Ten - Formatting the Page	01:00:00
	Module Eleven - Sharing Your Document	01:00:00
	Module Twelve - Wrapping Up	00:30:00
Microsoft PowerPoint
	Module One - Getting Started	00:30:00
	Module Two - Opening PowerPoint	01:00:00
	Module Three - Working with the Interface	01:00:00
	Module Four - Your First Presentation	01:00:00
	Module Five - Working with Text	01:00:00
	Module Six - Formatting Text and Paragraphs	01:00:00
	Module Seven - Adding Pictures	01:00:00
	Module Eight - Advanced Formatting Tasks	01:00:00
	Module Nine - Working with Transitions and Animations	01:00:00
	Module Ten - Setting Up Your Slide Show	01:00:00
	Module Eleven - Showtime!	01:00:00
	Module Twelve - Wrapping Up	00:30:00
Microsoft Excel
	Module One - Getting Started	00:30:00
	Module Two - Opening Excel	01:00:00
	Module Three - Working with the Interface	01:00:00
	Module Four - Your First Worksheet	01:00:00
	Module Five - Viewing Excel Data	01:00:00
	Module Six - Building Formulas	01:00:00
	Module Seven - Using Excel Functions	01:00:00
	Module Eight - Using Quick Analysis	01:00:00
	Module Nine - Formatting Your Data	01:00:00
	Module Ten - Using Styles, Themes, and Effects	01:00:00
	Module Eleven - Printing and Sharing Your Workbook	01:00:00
	Module Twelve - Wrapping Up	01:00:00
Refer A Friend
	Refer A Friend	00:00:00
Mock Exam
	Mock Exam- Administration Bundle Course	00:30:00
Final Exam
	Final Exam- Administration Bundle Course	00:30:00

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Administration Bundle Course

By John Academy

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