Motherwell

The Power Within Training & Development Ltd

Motivational Intelligence - Executive Leadership & Management Program

Harpenden

<h2>Negotiation Skills in a Day</h2><p>Anybody that has achieved success in business will tell you that you never get the deal you deserve - you only get the deal you can negotiate!</p><p>This one-day workshop is based on research findings and effective techniques from the Harvard Business School Negotiation Project; it provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies.</p><p>Our expert one day skills workshop helps participants learn the skills and behaviours of good negotiation, and how to select the most appropriate negotiation strategy and tactics to achieve the best outcome possible. Each participant will leave the day armed with the confidence and practical negotiation skills to successfully apply in any situation.</p><h3>Learning objectives</h3><p>After completing this course participants will be able to:</p><ul><li>Understand the main types and style of negotiation and use the most appropriate strategy and tactics for each of them to achieve the best agreement</li><li>Apply the four most important concepts to put themselves in the strongest possible position in any negotiation</li><li>Use a systematic approach to preparing, presenting and concluding negotiated agreements</li><li>Analyse the power dynamics in a negotiation and apply tried and tested methods for communicating with, influencing and persuading the other side in a negotiation</li><li>Anticipate common barriers to agreement and use a tested approach to successfully concluding the deal they deserve!</li></ul><section>
                    <h3>What is negotiation?</h3><ul><li>Types of negotiation</li><li>Win-lose negotiations versus win-win negotiations</li><li>Wise agreements and principled negotiation</li><li>Key skills needed for negotiation</li></ul><h3>The four key negotiating concepts</h3><ul><li>BATNA - Best Alternative To Negotiated Agreement</li><li>Setting your reservation price</li><li>ZOPA - Zone Of Possible Agreement</li><li>Creating and trading value</li></ul><h3>Using a four phase model for negotiation</h3><ul><li>Nine steps to successful planning</li><li>Discussing a deal - creating and claiming value</li><li>Making and framing proposals</li><li>Bargaining for the winning deal</li></ul><h3>Communicating, influencing and persuading</h3><ul><li>Effective questioning and listening skills</li><li>Understanding and interpreting body-language</li><li>Barriers to effective communication</li><li>Understanding and using power</li><li>Proven ways to influence people</li><li>Six universal methods of persuasion</li></ul><h3>Negotiating tactics</h3><ul><li>Understanding what matters - what the numbers mean</li><li>Tactics for win-lose negotiations</li><li>Tactics for win-win negotiations</li><li>Effective team negotiating</li></ul><h3>Barriers to agreement</h3><ul><li>Common barriers to agreement</li><li>Dealing with die-hard negotiators</li><li>Dealing with lack of trust</li></ul><h3>Closing the deal</h3><ul><li>Four steps to closing the winning deal</li><li>How to know when to walk away from a deal</li></ul>


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Maximum Performance

Negotiation Skills in a Day

<h2>Negotiation Skills in a Day: In-House</h2><p>Anybody that has achieved success in business will tell you that you never get the deal you deserve - you only get the deal you can negotiate!</p><p>This one-day workshop is based on research findings and effective techniques from the Harvard Business School Negotiation Project; it provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies.</p><p>Our expert one day skills workshop helps participants learn the skills and behaviours of good negotiation, and how to select the most appropriate negotiation strategy and tactics to achieve the best outcome possible. Each participant will leave the day armed with the confidence and practical negotiation skills to successfully apply in any situation.</p><h3>Learning objectives</h3><p>After completing this course participants will be able to:</p><ul><li>Understand the main types and style of negotiation and use the most appropriate strategy and tactics for each of them to achieve the best agreement</li><li>Apply the four most important concepts to put themselves in the strongest possible position in any negotiation</li><li>Use a systematic approach to preparing, presenting and concluding negotiated agreements</li><li>Analyse the power dynamics in a negotiation and apply tried and tested methods for communicating with, influencing and persuading the other side in a negotiation</li><li>Anticipate common barriers to agreement and use a tested approach to successfully concluding the deal they deserve!</li></ul><section>
                    <h3>What is negotiation?</h3><ul><li>Types of negotiation</li><li>Win-lose negotiations versus win-win negotiations</li><li>Wise agreements and principled negotiation</li><li>Key skills needed for negotiation</li></ul><h3>The four key negotiating concepts</h3><ul><li>BATNA - Best Alternative To Negotiated Agreement</li><li>Setting your reservation price</li><li>ZOPA - Zone Of Possible Agreement</li><li>Creating and trading value</li></ul><h3>Using a four phase model for negotiation</h3><ul><li>Nine steps to successful planning</li><li>Discussing a deal - creating and claiming value</li><li>Making and framing proposals</li><li>Bargaining for the winning deal</li></ul><h3>Communicating, influencing and persuading</h3><ul><li>Effective questioning and listening skills</li><li>Understanding and interpreting body-language</li><li>Barriers to effective communication</li><li>Understanding and using power</li><li>Proven ways to influence people</li><li>Six universal methods of persuasion</li></ul><h3>Negotiating tactics</h3><ul><li>Understanding what matters - what the numbers mean</li><li>Tactics for win-lose negotiations</li><li>Tactics for win-win negotiations</li><li>Effective team negotiating</li></ul><h3>Barriers to agreement</h3><ul><li>Common barriers to agreement</li><li>Dealing with die-hard negotiators</li><li>Dealing with lack of trust</li></ul><h3>Closing the deal</h3><ul><li>Four steps to closing the winning deal</li><li>How to know when to walk away from a deal</li></ul>


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Negotiation Skills in a Day: In-House

<h2>'Imposter Syndrome' and How to Deal with It</h2><p>From time to time we will all have doubts about our ability and whether we 'belong'. This is never truer than at work. Imposter syndrome is the feeling that we don't deserve the position of responsibility that we have, and therefore find it difficult to take pride in our achievements and can feel like a 'fraud'.</p><p>In particular, there is a perception that this 'confidence gap' is holding women back in the workplace, with women's imposter syndrome being a cause for not going for promotions or negotiating better deals at work.</p><p>This practical workshop, aimed at all colleagues, looks at the evidence surrounding imposter syndrome and explores practical ways that organisations and colleagues can create inclusive environments to support others to develop and excel.</p><p>This short, interactive session focuses on understanding the data and experiences that surround imposter syndrome, strategies to boost confidence and reduce negative self-talk, and how to support one another and request the support of colleagues to create a shift in the organisation.</p><p><strong>Delivery</strong>: Available as a 90-minute virtual workshop.</p><p></p><h3>Learning Objectives</h3><ul><li>Understand imposter syndrome and where it comes from</li><li>Explore the impact it may have on us in the workplace</li><li>Understand how to recognise imposter syndrome in others</li><li>Develop strategies to tackle and overcome imposter syndrome</li><li>Understand how to support people with imposter syndrome</li></ul><section>
                    <h3>Welcome, agenda, reflection of our own experiences</h3><p>Welcome. Group discussion of our experiences of imposter syndrome at work, where it has held us back and the impact it has had on us. Agenda and personal objectives (using chat function).</p><h3>What is imposter syndrome?</h3><p>What do we mean by 'imposter syndrome'? Exploration of data and real-life stories that highlight experiences of imposter syndrome, particularly for women at work. Understanding the 'confidence gap' through analysing research from a Cornell University study.</p><h3>Confidence boosting and self-talk</h3><p>An internal report at Hewlett-Packard found that men apply for a job or promotion when they think they meet approximately 60% of the criteria, compared to women who only apply for jobs where they think they meet 100% of the criteria. Using the Thoughts-Feelings-Behaviours model, participants begin to map their experiences, self-talk and how these can hold them back. Exploration of strategies for increasing self-confidence, including Amy Cuddy's 'Power Poses'.</p><h3>Allyship in the workplace</h3><p>The right policies alone cannot shift workplace culture, and things won't become more inclusive by only focusing on women's experiences of imposter syndrome. Group discussion to share examples of where colleagues have supported them, and specifically what they did to help and reflection on what can be learnt from these examples. Interactive discussion to explore concepts including challenging the 'Likeability Penalty', and an introduction to techniques including Obama's 'Amplification Strategy' for ensuring voices are heard.</p><h3>Action plans and next steps</h3><p>Participants reflect on their next steps and how they will implement their learning in the workplace. Each person makes a commitment for what they will do differently.</p>


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'Imposter Syndrome' and How to Deal with It

<p><strong>Presentation skills, TED-style - the workshop</strong></p><p><em><strong>** Book today to take advantage of our early bird price - £295 instead of £395 **</strong></em></p><p>A workshop structured around the iconic TED Talks, the gold standard for public speaking. Learn a step-by-step method to inspire and motivate your audience over the course of a day. Master the art of storytelling, learn to paint strong visual imagery and understand how to get your audience behind your ideas, no matter how audacious or complex they seem. A fun and challenging session for those who need to shock, wow and captivate!</p><p>Learning objectives</p><p>This workshop will help you:</p><ul><li>Understand what an audience needs from you</li><li>Engage and inspire a team to perform</li><li>Understand your personal style and how to use it</li><li>Show passion in your delivery as well as clear insight to your subject</li><li>Combat nerves, speak up and get your ideas heard</li><li>Learn how to express yourself by standing out and impacting your audience</li><li>Analyse the difference between communication that sticks, and information that gets forgotten</li><li>Deliver a persuasive and memorable TED-style presentation from a clear nine-step method</li></ul><p>Ultimately, this workshop will provide you with a toolbox to deliver compelling and influential messages to the people you need to motivate.</p><section>
                    <p><strong>Workshop outline</strong></p><p><em>1 What's it all about?</em></p><ul><li><em>Exercise: audience reaction in three words</em><em>...</em></li><li>Introduction to the spoken word</li><li>Understanding the needs of the listener</li><li>The currency of ideas</li><li>Outlining your intention</li></ul><p><em>2 Finding the story in complex content</em></p><ul><li>Motivating activity</li><li>Analysing memorable messages</li><li>How do you add value to your content?</li><li><em>Exercise: The Six Principles of Sticky Ideas (Dan and Chip Heath)</em></li><li>How do you teach something new?</li></ul><p><em>3 Delivering jaw-dropping moments</em></p><ul><li>Systematic creativity<ul><li>Deliver an emotionally charged experience</li><li>How to effectively use statistics and data</li><li>Tactics that get results</li></ul></li><li>The 'urban legends' concept - what makes stories unforgettable? How elements of the unexpected take content from ordinary to extraordinary</li><li><em>Exercises</em><ul><li><em>The Toolbox: Hands, Volume, Pausing, Eye Contact, Expression</em></li><li><em>Energy levels. What percentage are you at?</em></li><li><em>What type of communicator are you?</em></li><li><em>Which TED speakers are the most inspirational?</em></li></ul></li></ul><p><em>4 Combatting anxiety</em></p><ul><li>How to answer difficult questions</li><li>Identifying challenging situations</li><li>Controlling nervous energy</li></ul><p><em>5 Making it personal</em></p><ul><li>Creating impact<ul><li>Lighten up!!</li><li>Analogies and metaphors</li><li>Keeping it simple</li><li>Pictures and props</li></ul></li><li>Make an emotional investment</li><li><em>Exercise: Personal anecdotes and memories</em></li><li>The 9 steps to a TED Talk, including:<ul><li>Find the emotion</li><li>Is it novel?</li><li>Make it memorable</li></ul></li></ul><p><em>6 Action planning</em></p><ul><li><em>Exercise: Identify specific actions to enhance your presentation style</em></li><li><em>Exercise: Personal action planning</em></li></ul>


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Presentation Skills, TED-style Open Course

<p>These virtual sessions are designed to provide managers and HR professionals with the knowledge and confidence to manage ill-health and sickness absence fairly and objectively in line with organisational policies. They focus on the importance of supporting employees using a positive and empathic approach as well as the need to take appropriate action to minimise impact at work. The sessions cover a range of topics including how to manage short-term persistent absence and long-term absence. They also cover particularly challenging issues such as managing disability, stress and mental health as well as adjustments to practice in relation to Covid-19 where appropriate.</p>
<p>The first session focuses on equipping the fundamentals of managing sickness and ill-health.</p>
<p>The second session gives an opportunity to apply the learning from the first webinar to a series of case studies on a range of challenging issues, as well as showing progression through the informal and formal stages of managing sickness. There is an option to extend the virtual session to allow participants to prepare and conduct a return to work interview or review meeting in small groups.</p><ul><li>UNDERSTAND WHAT CONSTITUTES A GRIEVANCE</li><li>RECOGNISE THE BENEFITS OF PROACTIVELY MANAGING EMPLOYEE CONCERNS AND COMPLAINTS</li><li>BE ABLE TO MANAGE GRIEVANCES INFORMALLY</li><li>UNDERSTAND THE FORMAL STAGES, IN LINE WITH ORGANISATIONAL POLICIES</li><li>KNOW HOW TO HANDLE SENSITIVE AND CHALLENGING ISSUES</li><li>PROMOTE AND SUPPORT A POSITIVE CULTURE AT WORK</li><li>ON COMPLETION OF THE SECOND SESSION PARTICIPANTS WILL HAVE BUILT CONFIDENCE IN MANAGING ILL-HEALTH ISSUES THROUGH CASE STUDY EXAMPLES. THESE CAN BE TAILORED TO SUIT ORGANISATIONAL NEEDS AND CAN COVER A RANGE OF TOPICS AS SHOWN BELOW</li></ul><section>
                    <h3>SESSION ONE</h3><h4>1. Welcome, agenda, overview</h4><h4>2. Managing ill-health and sickness absence</h4><ul><li>Balancing supporting employees and minimising impact</li><li>Extent of absence and causes of absence, including presenteeism</li><li>Key principles and best practice</li><li>Roles and responsibilities - employee / manager / HR / Occupational Health</li><li>Engaging positively with employees</li></ul><h4>3. Legal requirements</h4><ul><li>Disability and the law</li><li>Unfair dismissals</li></ul><h4>4. Sickness absence</h4><ul><li>Notification and certification of absence</li><li>Keeping in touch</li><li>Return to work interviews</li><li>Absence for non-sickness related reasons</li></ul><h4>5. When to take action</h4><ul><li>Monitoring and reporting absence</li><li>Trigger points for absence</li><li>Other considerations and when to get advice</li></ul><h4>6. Managing short-term absence</h4><ul><li>Informal and formal action</li><li>Getting medical input</li><li>Providing support and adjustments</li></ul><h4>7. Managing long-term absence</h4><ul><li>Keeping in touch</li><li>Informal reviews and formal action</li><li>Potential to dismiss on capability grounds</li></ul><h4>8. Challenges</h4><ul><li>Ensuring a consistent approach whilst taking into account individual circumstances</li><li>Adjusting the approach, eg, Covid 19</li><li>Sensitive issues, eg, stress / mental health</li></ul><h4>9. Action plans and next steps</h4><h3>SESSION TWO</h3><h4>1. Welcome, agenda, overview</h4><h4>2. Case study 1</h4><ul><li>A progressive case to reinforce key stages within policies</li><li>Consideration of when to escalate</li><li>Brings a mix of short-term and long-term absence related to a potential disability.</li><li>Optional: Preparation and practice of a key element, eg, return to work interview or a review meeting</li></ul><h4>3. Case study 2</h4><ul><li>Focus on mental health / stress and behaviour at work</li><li>The need to take early action</li><li>Obtaining medical advice with guidance on working with medical / Occupational Health</li><li>Capability and conduct at work</li></ul><h4>4. Other case studies</h4><ul><li>These can focus on areas most relevant to the audience, eg, physical injury and phased returns; long-term absence and dismissal, etc</li></ul><h4>5. Open forum</h4><ul><li>Other challenges and questions</li></ul><h4>6. Action plans and next steps</h4>


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Managing Ill-Health and Sickness Absence

<p>This virtual session focuses on how to manage disciplinary issues effectively.</p>
<p>The emphasis is on the use of a structured approach, with problems identified early and managed positively and proactively. The session builds knowledge and confidence in handling these issues objectively, fairly and appropriately in line with internal policies / procedures, best practice and legal requirements.</p>
<p>This virtual session can be complemented by separate sessions on 'Workplace investigations', 'Managing capability' and 'Managing grievances'.</p><ul><li>UNDERSTAND THE BENEFITS OF MANAGING CONDUCT PROACTIVELY</li><li>BE ABLE TO MANAGE CONDUCT INFORMALLY WHERE APPROPRIATE</li><li>UNDERSTAND HOW TO TAKE FORMAL DISCIPLINARY ACTION IN LINE WITH POLICIES AND PROCEDURES</li><li>BE CLEAR ON THE MANAGER'S ROLE AND RESPONSIBILITY AT EACH STAGE</li><li>APPRECIATE THE EMPLOYMENT LAW ISSUES INVOLVED</li></ul><section>
                    <h3>1. Welcome, agenda, overview</h3><ul><li>Objectives and agenda</li></ul><h3>2. Identifying conduct issues</h3><ul><li>Performance issues - conduct v capability</li><li>Setting clear standards and the need for evidence</li><li>Getting to root cause</li><li>Closing the gap</li></ul><h3>3. Managing conduct</h3><ul><li>Purpose and benefits of taking action</li><li>Rules and procedures</li></ul><h3>4. Informal action</h3><ul><li>Taking effective informal action</li><li>10 key steps</li></ul><h3>5. Formal disciplinary action</h3><ul><li>Ordinary and gross misconduct</li><li>Investigations into allegations of misconduct</li><li>Formal hearings - procedure and outcomes</li><li>Roles and responsibilities</li><li>Right of appeal</li></ul><h3>6. Employment law</h3><ul><li>Unfair dismissal - the test of reasonableness</li><li>Discrimination law</li></ul><h3>7. Scenarios</h3><ul><li>Taking appropriate action</li><li>Challenging situations</li></ul><h3>8. Action plans and next steps</h3>


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Managing Conduct

<p>This virtual session focuses on how to recognise and manage harassment and bullying in the workplace. It will increase participants' confidence in managing behaviour proactively, informally as well as formally. It also encourages a preventative approach whereby expectations are clearly defined, roles and responsibilities are understood, and appropriate action taken to support a working environment where everyone is treated with dignity and respect at work. The session can be tailored for an audience of employees or a mixed audience of managers and employees.</p>
<p>This virtual session is complemented by separate sessions on 'Diversity and inclusion' and 'Breaking bias'.</p><ul><li>UNDERSTAND WHAT IS MEANT BY HARASSMENT AND BULLYING</li><li>KNOW THE POTENTIAL IMPACT OF HARASSMENT AND BULLYING ON INDIVIDUALS, TEAMS AND ORGANISATIONS</li><li>UNDERSTAND THE LEGAL RISK IN RELATION TO HARASSMENT AND DISCRIMINATION</li><li>BE ABLE TO MANAGE UNACCEPTABLE BEHAVIOUR INFORMALLY AND FORMALLY</li><li>ADOPT A POSITIVE AND PREVENTATIVE APPROACH</li></ul><section>
                    <h3>1. Welcome, agenda, overview</h3><ul><li>Objectives and agenda</li></ul><h3>2. The context</h3><ul><li>The extent of harassment and bullying at work</li><li>A potential challenge for ALL organisations</li></ul><h3>3. Unacceptable behaviour</h3><ul><li>Definitions of harassment and bullying</li><li>Examples of behaviour that can constitute bullying and harassment</li><li>Effects of harassment and bullying at work</li></ul><h3>4. Risks to the organisation</h3><ul><li>The law in relation to harassment and bullying</li><li>Other risks to the organisation</li><li>Minimising risk</li></ul><h3>5. Organisational perspective</h3><ul><li>What it means to your organisation</li><li>Policies and procedures</li><li>Roles and responsibilities</li></ul><h3>6. Recognising harassment and bullying</h3><ul><li>Scenarios - harassment or bullying?</li><li>The problem with banter</li><li>The litmus test</li></ul><h3>7. Taking action</h3><ul><li>Informal and formal action</li><li>Putting it in practice: Scenarios</li><li>Knowing the steps to take and support available</li></ul><h3>8. A preventative approach</h3><ul><li>Being a role model</li><li>Setting clear standards</li></ul><h3>9. Action plans and next steps</h3><ul><li>Participants reflect on how they will transfer this learning into the workplace and further development as appropriate</li></ul>


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Harassment and Bullying

<h2>Neurodiversity in the Workplace</h2><p>A unique &amp;'flexinar' programme</p><p>The term &amp;'Neurodiversity' was coined by Judy Singer in the 1990s. It recognises and celebrates the fact that we are all &amp;'wired' differently, and will therefore bring different ways of thinking, feeling and doing to what we do. Finally, organisations are beginning to realise that their practices need to be designed in a way that recognises, values and embraces this diversity, and the individuals concerned.</p><p>This virtual classroom session, designed and delivered by Elisabeth Goodman, offers an opportunity to develop your understanding of Neurodiversity, and of the steps you can take to create an end-to-end employee experience where individuals and your organisation can thrive.</p><p>The session relies on participants using the activities presented and group chat to apply ideas and learning to their personal experiences.</p><h3>Learning objectives</h3><ul><li>Identify how your personal experience of Neurodiversity is relevant to your perspective on, and learning from, the programme</li><li>Understand the nature of Neurodiversity and how its interpretation is influenced by the lens through which it is seen</li><li>Learn about legal and associated requirements and resources</li><li>Understand how your current organisational practices may be enabling or limiting the value to be gained from Neurodiversity</li><li>Determine your role in relation to Neurodiversity in the workplace</li><li>Formulate an action plan to take back to work</li></ul><section>
                    <h3>Introduction</h3><ul><li>Identify how your personal experience of Neurodiversity is relevant to your perspective on and learning from the programme</li><li>Learning objectives</li></ul><h3>&amp;'How to' topics</h3><ul><li>Understand the nature of Neurodiversity and how its interpretation is influenced by the lens through which it is seen</li><li>Take a deep dive into Autism, ADHD, Dyslexia and other neuro-minorities [selection to be agreed in advance]</li><li>Learn about legal and associated requirements</li></ul><h3>Tools and models</h3><ul><li>Neurodiversity and the employee lifecycle</li><li>Organisational audit - how are your current organisational practices enabling or limiting the value to be gained from Neurodiversity?</li><li>Possible roles to effect change - self-advocate, Neurodiversity champion or lead, manager or HR practitioner</li></ul><h3>Best practice techniques, tips and new ideas</h3><ul><li>How to self-advocate, champion, lead, or be a manager / HR practitioner that embraces Neurodiversity [selection to be agreed in advance]</li></ul><h3>Action planning</h3><ul><li>Decide what role you would like to play in relation to Neurodiversity in the workplace</li><li>Formulate an action plan to take back to work</li><li>Organisations and resources for finding out more</li></ul>


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Neurodiversity in the Workplace

<h2>Building Bridges</h2><p>Some people seem to just 'click' with others, building a large network and loyal friendship group. Built on the current research into Social Intelligence, this workshop focuses on how you can take a strategic approach to building bridges rather than relying on chance. You need to be clear about your ultimate purpose and develop a structured plan for achieving it. It is also about connecting with others and that means conversational skills are critical, making engaging small talk and introducing yourself memorably.</p><h3>Learning objectives</h3><ul><li>Understand the social mind and how it works</li><li>Be able to take a strategic approach via net-mapping</li><li>Know how to reach out and connect with others</li><li>Adapt to different people and link others up</li><li>Have an action plan for how to implement the learning so it's sustainable and transferrable</li></ul><section>
                    <h3>Welcome, agenda, overview</h3><p>Why does building bridges with others matter? What are the benefits to you, your business and to other people? Group discussion via 'chat'.</p><h3>Understanding the social mind</h3><p>Introduction to up-to-date research into neuroscience and social intelligence. We are 'born social' and our brains are wired to connect with others.</p><h3>Who do you need to connect with?</h3><p>Group sharing session. Participants reflect on the areas where it would be most beneficial for them to increase relationships with. It could be internal, external, professional or personal. The facilitator introduces the idea of 'net-mapping', a practical tool for identifying your network and assessing the level of relationship between your connections. Identifying the level of the relationship based on Maister's Trust Equation. Individual activity where participants map their networks and then share the areas where they'd like to build stronger bridges.</p><h3>Reaching out and connecting</h3><p>Taking that first step of approaching someone else can be scary: the fear of rejection, saying something incorrect or seeming too keen can be barriers to reaching out. Strategies for intentional connection and how to get through those first few sentences, whether it's face-to-face, over the phone or online.</p><h3>Adapting to others</h3><p>People are different, and sometimes we need to re-build broken bridges with people we work with. Understanding that people see the world differently and thinking of how to adapt our approach and communication with them can be important for success. Brief discussion about behavioural styles using a high level description and tips for adapting.</p><h3>Action plans and next steps</h3><p>Participants reflect on their next steps and how they will implement their learning in the workplace. Each person makes a commitment for what they will do differently in a group whiteboard which can be circulated to participants following the session as a reminder of their actions.</p>


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Building Bridges

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

Manchester

<p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);">The WSET Level 2 Award in Wines has full accreditation from OfQual as a Level 2 Vocational Qualification. Through a combination of tasting and theory you will explore the factors that impact the style and quality of wine and learn how to describe wines with confidence.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Schedule:</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">The 8 x 2-hour online sessions on -&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What the course covers</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wine tasting</strong>: You will learn how to taste and describe wines using the WSET Systematic Approach to Tasting (SAT)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Food and wine pairing</strong>: You will learn the principles of food and wine pairing</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wine service and storage</strong>: You will learn the correct way to store and serve wine and how to recognise common faults found in wine</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Labelling</strong>: You will learn how to decode and understand wine labels</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Factors influencing the style of wine</strong>: You will explore how environmental factors, grape-growing, vineyard and maturation options influence the style and quality of the wines made all over the world</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Grape varieties</strong>: You&#39;ll learn about the styles of wines produced by the key international red and white grape varieties (Chardonnay, Pinot Grigio, Sauvignon Blanc, Riesling, Cabernet Sauvignon, Pinot Noir, Merlot and Syrah/Shiraz) as well as the styles of wines made with 22 regionally important grape varieties grown in 70 wine regions (GI&#39;s) around the world</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sparkling and Fortified wines</strong>: You will be taught how grape varieties and winemaking processes influence the style of wines in these two key wine categories.</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">No prior wine knowledge is required however the course builds upon the&nbsp;<a href="https://www.localwineschool.com/manchester/events/professional-courses/wset-courses/wset-course-level-1-online/" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">WSET Level 1 Award in Wines</a> course. It is not essential to complete Level 1 to join the Level 2 course but if you are a complete begineer you may wish to consider this option. We recommend you read the course specification document&nbsp;<a href="https://www.wsetglobal.com/media/11718/wset_l2wines_specification_en_jun2022_issue11.pdf" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">HERE</a>&nbsp;for full details of the content, structure and assesment criteria. Any questions please&nbsp;<a href="https://www.localwineschool.com/manchester/contact/" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">get in touch</a>.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course delivery</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">The Level 2 Award in Wines online course covers the same syllabus as the classroom course and is delivered in LIVE interactive online lessons by one of our certified wine educators</li><li fr-original-style="" style="box-sizing: border-box;">This course includes 16 hours online tuition in 8 x 2hr sessions&nbsp;and we recommend a minimum of 12 hours additional study</li><li fr-original-style="" style="box-sizing: border-box;">Your tutor will give you a guided tasting of 12 wines on this course (for details of how to order the wines see below)</li><li fr-original-style="" style="box-sizing: border-box;">You will receive access to practice multiple-choice revision questions specific to this course - FREE OF CHARGE</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Please note a reliable broadband connection is essential for the completion of this online course as are basic computer skills.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Examination</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">To obtain the WSET Level 2 Award in Wines Qualification, you will need to successfully pass the exam. The exam is made up of 50 multiple-choice questions to be completed in 1 hour. A mark of 55% is required to pass the exam.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">The exam is taken online via a <a href="https://www.youtube.com/watch?v=DarWJz6dUbU" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">Remote Invigilation</a> service giving you the flexibility to take the exam at a time and date of your choice. More details will be sent upon registration. Please ensure you read the information&nbsp;<a href="https://www.wsetglobal.com/wset-remote-invigilation-essential-guidance/?dm_i=5G5C,KRHB,4A50QU,2G285,1" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">HERE</a>&nbsp;if you wish to take the exam online.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Whats included</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">All WSET course materials posted to you at no extra charge including: Looking Behind the Label course manual, Study Guide, specification and SAT Tasting Card</li><li fr-original-style="" style="box-sizing: border-box;">LIVE virtual interactive sessions taught by a Local Wine School WSET Certified Tutor</li><li fr-original-style="" style="box-sizing: border-box;">Exclusive access to practice multiple choice questions provided FREE OF CHARGE</li><li fr-original-style="" style="box-sizing: border-box;">WSET exam fee&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Remote Invigilation service&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Internationally recognised WSET qualification, certificate and pin for those who pass the exam</li><li fr-original-style="" style="box-sizing: border-box;">VAT at 20% &nbsp;(VAT receipt can be provided on request)</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Wines</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">It is recommended that at least 12 wines are tasted as part of this course, although this is optional and the cost of wines is not included in the course fee above.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Our wine experts have specially selected wines for this course designed to demonstrate specific learning outcomes. We have negotiated a discounted price only available to our online students. Details of how to order your case of wines will be provided when you book your place. The cost is approx &pound;150 including VAT and delivery.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Wine preservation advice is give so that after each tasting exercise you can reseal and return to the wines over the coming days. &nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Special Educational Needs</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Please make the school aware if you have a condition which may mean that you will qualify for additional help during the exam such as dyslexia.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Important dates</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Registration deadline: please book at least 5 days before the start of the course, to allow time to send materials and order the tasting wines.</p>

Manchester Wine School

Sommelier

ONLINE - WSET Level 2 Award in Wines - Evenings

General Admission

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This&nbsp;live virtual<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> <span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Business Agility Foundations (ICP-BAF) training &amp; certification program</span></strong>&nbsp;enables the participants to learn:</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1. How to Adapt to Business Needs</strong>: Participants gain the ability to quickly adapt to changing business requirements, ensuring they can effectively respond to market changes and challenges.</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2. Opportunity Identification Skills</strong>: Participants are equipped with the skills necessary to identify and leverage potential opportunities for enhancing business systems and delivering better business value.</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3. Transformation of Management Models</strong>: The program provides insights on how to transform traditional management and corporate governance models into modern frameworks that prioritize agility.</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">4. Business Agility Mindset Building</strong>: It aims to cultivate a mindset focused on business agility, emphasizing the importance of agile principles in the context of business operations.</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">5. Frameworks, Tools, and Techniques</strong>: Participants are introduced to various frameworks, tools, and techniques essential for implementing and maintaining business agility within an organization.</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">6. Coverage of a Broad Range of Topics</strong>: The training covers a wide spectrum of topics, including Leadership, Lean System Thinking, Network Organization, Developing People, Managing Change, and Design Thinking.<br fr-original-style="" style="box-sizing: border-box;"></span></p><ul fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Leadership for Agility:</span> </strong>Learn to lead with flexibility, fostering an environment where innovation thrives.</span></li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Lean System Thinking:</span></strong><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> </span>Understand how to streamline processes for maximum efficiency and value delivery.</span></li><li style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Network Organization:</strong> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Discover how to leverage the power of networked teams and communication for enhanced collaboration and results.</span></span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Developing People:</span></strong><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> </span>Focus on building and nurturing a team capable of driving and sustaining agility.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Managing Change:</span></strong><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> </span>Master the strategies for managing change effectively, ensuring your organization remains resilient and responsive.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Design Thinking:</span></strong><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> </span>Embrace customer-centric problem solving to create solutions that genuinely meet user needs and stand out in the market.</span></li></ul></ul><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">7. The Blend of Theory and Practice</strong>: Through a combination of case studies and theoretical knowledge, the program prepares participants to apply their skills as effective agility practitioners in real-world business scenarios.</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8. Certification Achievement</strong>: Upon successful completion, participants are awarded the ICP-BAF certification, recognizing their understanding and capability to foster business agility.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);">Bonus Module: <em fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Enhancing Business Agility with AI &amp; Analytics:</u></em>&nbsp;</span></strong>This bonus section covers how artificial intelligence (AI) and analytics can boost business agility. It explains how these technologies simplify decision-making, automate tasks, and analyze data to improve agile practices. Participants will learn about the practical uses of AI and analytics in making businesses more innovative and efficient, with real-world examples from agile environments. This module offers insights into using AI and analytics to enhance the agility of businesses.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course will be delivered through <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live virtual sessions via Zoom</span></strong>.&nbsp;<span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">There are the following dates on which you can opt for this course:</span></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 22-23 Apr | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 16-17 May | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 24-25 Jun | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 11-12 Jul | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 5-6 Aug | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 19-20 Sep | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 7-8 Oct | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 14-15 Nov | 9 am - 5 pm GMT | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 16-17 Dec | 9 am - 5 pm GMT | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;"><a href="https://drive.google.com/file/d/1UNdZWuOt1Sh55xk0BPGUclog8GhCiuMm/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a>&nbsp;</span>or download the <span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"><u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">detailed course brochure</strong></u></span></span> via the following link to make an informed decision:</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><a href="https://drive.google.com/file/d/1UNdZWuOt1Sh55xk0BPGUclog8GhCiuMm/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1UNdZWuOt1Sh55xk0BPGUclog8GhCiuMm/view?usp=drive_link</span></a><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">&nbsp;</span></span></div></li></ul>

ValueX2

https://www.valuex2.com/icagile-business-agility-foundations-certification-training/
https://www.linkedin.com/company/80563537/

Business Agility Foundations (ICP-BAF) Training & Certification Program | 2 days - 8 hrs/day | 9 am - 5 pm UK Time

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Become a Certified User Experience Professional</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Build a career in UX with the world&rsquo;s only university credit-rated online UX course. Acquire the mindset, the skills and the confidence that make UX designers so valuable. A rewarding and meaningful career awaits.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why become a UX designer?</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be in demand</strong><br fr-original-style="" style="box-sizing: border-box;">UX is a high-growth sector. The demand for UX designers far outstrips the supply of qualified professionals.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Get well paid</strong><br fr-original-style="" style="box-sizing: border-box;">UX designers are highly paid. The average entry-level salary for a UX designer in the United Kingdom is &pound;35,465 (PayScale, 2019)<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Love your job</strong><br fr-original-style="" style="box-sizing: border-box;">UX designers make an impact. They solve real-world problems using an exciting mix of research, design, technology and psychology.</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">6 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Level 8 Diploma - User Experience Design</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Awarded by Glasgow Caledonian University</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Regulated by SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration: 6 months<br fr-original-style="" style="box-sizing: border-box;"></strong>Get certified in six months following a flexible, structured learning path.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery: Online<br fr-original-style="" style="box-sizing: border-box;"></strong>The course is delivered entirely online, including video modules, mentor-led webinars and support.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Assessment: 2-hour exam<br fr-original-style="" style="box-sizing: border-box;"></strong>Before getting certified, you&#39;ll be assessed during a two-hour exam taken online.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes for you</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Think like a UX designer; adopt the mindset that sets them apart</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your knowledge with a portfolio of project work</li><li fr-original-style="" style="box-sizing: border-box;">Speak with the confidence that comes from a true, deep understanding of UX</li><li fr-original-style="" style="box-sizing: border-box;">Advance your career with job-ready skills</li><li fr-original-style="" style="box-sizing: border-box;">Complete a university credit-rated course, valued by employers globally</li><li fr-original-style="" style="box-sizing: border-box;">Become a Certified UX Professional</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn with us</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We&rsquo;ve worked hard to design the best possible online learning experience for you. As well as an unmatched syllabus, our approach includes:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Projects &amp; portfolio</strong><br fr-original-style="" style="box-sizing: border-box;">Learn by doing with a series of real-world projects ideal for your UX portfolio.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mentors &amp; webinars</strong><br fr-original-style="" style="box-sizing: border-box;">Be guided by our hand-picked, world-class mentors during monthly webinars.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Structure &amp; support</strong><br fr-original-style="" style="box-sizing: border-box;">Stay motivated with a structured programme supported by fellow students and our customer success team.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What you&rsquo;ll learn</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We&rsquo;ve put together a university credit-rated curriculum that&rsquo;s deep, rigorous and<br fr-original-style="" style="box-sizing: border-box;">covers everything you need to know to become a certified UX professional and<br fr-original-style="" style="box-sizing: border-box;">turbocharge your career.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01</strong>&nbsp;- Introduction to UX design</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02</strong>&nbsp;- User research</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03</strong>&nbsp;- User goals</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04</strong>&nbsp;- Structure and navigation</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05</strong>&nbsp;- Interactions</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06</strong>&nbsp;- Design principles</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07</strong>&nbsp;- Design patterns</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 08</strong>&nbsp;- Mobile</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 09</strong>&nbsp;- Workflows</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10</strong>&nbsp;- Prototyping and handover</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 11</strong> - AI and UX</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 12</strong> - Creating your portfolio</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 13</strong> - Career guidance Hub</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Tutorials for Figma</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Projects and portfolio</strong>&nbsp;- Projects that build into a portfolio</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam</strong>&nbsp;- 2-hour final exam</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Background</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse array of backgrounds, including project management, development, graphic design, product management, business analysis and so on.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. Our team will be there to support you along every step of the way but success will come as a result of your own diligence.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The average salary for entry level user experience designers is &pound;28,000</li><li fr-original-style="" style="box-sizing: border-box;">The average salary for user experience designers with 1-5 years experience ranges from &pound;29,000 to &pound;50,000</li><li fr-original-style="" style="box-sizing: border-box;">The average salary for user experience managers/leads is &pound;80,000</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Information from LinkedIn Salary Reports, based on real jobs listings.</p></section>

UX Design Institute 

Product Design

UI / UX Design

Professional Diploma in UX Design

Reading

Nottingham

Dickson Training Ltd

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is for Azure Security Engineers who are planning to take the associated certification exam, or who are performing security tasks in their day-to-day job. This course would also be helpful to an engineer that wants to specialize in providing security for Azure-based digital platforms and play an integral role in protecting an organization's data.</p><p></p><p></p><p>This course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization?s security posture, and identify and remediate security vulnerabilities. This course includes security for identity and access, platform protection, data and applications, and security operations.</p><p></p>Prerequisites<p></p><li>AZ-104T00 - Microsoft Azure Administrator</li>  <li>Security best practices and industry security requirements such as defense in depth, least privileged access, role-based access control, multi-factor authentication, shared responsibility, and zero trust model.</li>  <li>Be familiar with security protocols such as Virtual Private Networks (VPN), Internet Security Protocol (IPSec), Secure Socket Layer (SSL), disk and data encryption methods.</li>  <li>Have some experience deploying Azure workloads. This course does not cover the basics of Azure administration, instead the course content builds on that knowledge by adding security specific information.</li>  <li>Have experience with Windows and Linux operating systems and scripting languages. Course labs may use PowerShell and the CLI.</li><p></p></div><div id="course-pills-2"><h3>1 - Manage identities in Microsoft Entra ID</h3> <ul> <li>Secure users in Microsoft Entra ID</li> <li>Secure groups in Microsoft Entra ID</li> <li>Recommend when to use external identities</li> <li>Secure external identities</li> <li>Implement Microsoft Entra Identity protection</li> </ul> <h3>2 - Manage authentication by using Microsoft Entra ID</h3> <ul> <li>Configure Microsoft Entra Verified ID</li> <li>Implement multifactor authentication (MFA)</li> <li>Implement passwordless authentication</li> <li>Implement password protection</li> <li>Implement single sign-on (SSO)</li> <li>Integrate single sign-on (SSO) and identity providers</li> <li>Recommend and enforce modern authentication protocols </li> </ul> <h3>3 - Manage authorization by using Microsoft Entra ID</h3> <ul> <li>Configure Azure role permissions for management groups, subscriptions, resource groups, and resources</li> <li>Assign built-in roles in Microsoft Entra ID</li> <li>Assign built-in roles in Azure</li> <li>Create and assign a custom role in Microsoft Entra ID</li> <li>Implement and manage Microsoft Entra Permissions Management</li> <li>Configure Microsoft Entra Privileged Identity Management </li> <li>Configure role management and access reviews by using Microsoft Entra Identity Governance</li> <li>Implement Conditional Access policies</li> </ul> <h3>4 - Manage application access in Microsoft Entra ID</h3> <ul> <li>Manage access to enterprise applications in Microsoft Entra ID, including OAuth permission grants</li> <li>Manage app registrations in Microsoft Entra ID</li> <li>Configure app registration permission scopes</li> <li>Manage app registration permission consent</li> <li>Manage and use service principals</li> <li>Manage managed identities for Azure resources</li> <li>Recommend when to use and configure a Microsoft Entra Application Proxy, including authentication</li> </ul> <h3>5 - Plan and implement security for virtual networks</h3> <ul> <li>Plan and implement Network Security Groups (NSGs) and Application Security Groups (ASGs)</li> <li>Plan and implement User-Defined Routes (UDRs)</li> <li>Plan and implement Virtual Network peering or gateway</li> <li>Plan and implement Virtual Wide Area Network, including secured virtual hub</li> <li>Secure VPN connectivity, including point-to-site and site-to-site</li> <li>Implement encryption over ExpressRoute</li> <li>Configure firewall settings on PaaS resources</li> <li>Monitor network security by using Network Watcher, including NSG flow logging</li> </ul> <h3>6 - Plan and implement security for private access to Azure resources</h3> <ul> <li>Plan and implement virtual network Service Endpoints</li> <li>Plan and implement Private Endpoints</li> <li>Plan and implement Private Link services</li> <li>Plan and implement network integration for Azure App Service and Azure Functions</li> <li>Plan and implement network security configurations for an App Service Environment (ASE)</li> <li>Plan and implement network security configurations for an Azure SQL Managed Instance</li> </ul> <h3>7 - Plan and implement security for public access to Azure resources</h3> <ul> <li>Plan and implement Transport Layer Security (TLS) to applications, including Azure App Service and API Management</li> <li>Plan, implement, and manage an Azure Firewall, Azure Firewall Manager and firewall policies</li> <li>Plan and implement an Azure Application Gateway</li> <li>Plan and implement an Azure Front Door, including Content Delivery Network (CDN)</li> <li>Plan and implement a Web Application Firewall (WAF)</li> <li>Recommend when to use Azure DDoS Protection Standard</li> </ul> <h3>8 - Plan and implement advanced security for compute</h3> <ul> <li>Plan and implement remote access to public endpoints, Azure Bastion and just-in-time (JIT) virtual machine (VM) access</li> <li>Configure network isolation for Azure Kubernetes Service (AKS)</li> <li>Secure and monitor AKS</li> <li>Configure authentication for AKS</li> <li>Configure security for Azure Container Instances (ACIs)</li> <li>Configure security for Azure Container Apps (ACAs)</li> <li>Manage access to Azure Container Registry (ACR)</li> <li>Configure disk encryption, Azure Disk Encryption (ADE), encryption as host, and confidential disk encryption</li> <li>Recommend security configurations for Azure API Management</li> </ul> <h3>9 - Plan and implement security for storage</h3> <ul> <li>Configure access control for storage accounts</li> <li>Manage life cycle for storage account access keys</li> <li>Select and configure an appropriate method for access to Azure Files</li> <li>Select and configure an appropriate method for access to Azure Blob Storage</li> <li>Select and configure an appropriate method for access to Azure Tables</li> <li>Select and configure an appropriate method for access to Azure Queues</li> <li>Select and configure appropriate methods for protecting against data security threats, including soft delete, backups, versioning, and immutable storage</li> <li>Configure Bring your own key (BYOK)</li> <li>Enable double encryption at the Azure Storage infrastructure level</li> </ul> <h3>10 - Plan and implement security for Azure SQL Database and Azure SQL Managed Instance</h3> <ul> <li>Enable database authentication by using Microsoft Entra ID</li> <li>Enable and monitor database audit</li> <li>Identify use cases for the Microsoft Purview governance portal</li> <li>Implement data classification of sensitive information by using the Microsoft Purview governance portal</li> <li>Plan and implement dynamic mask</li> <li>Implement transparent data encryption?</li> <li>Recommend when to use Azure SQL Database Always Encrypted</li> </ul> <h3>11 - Plan, implement, and manage governance for security</h3> <ul> <li>Create, assign, and interpret security policies and initiatives in Azure Policy</li> <li>Configure security settings by using Azure Blueprint</li> <li>Deploy secure infrastructures by using a landing zone</li> <li>Create and configure an Azure Key Vault</li> <li>Recommend when to use a dedicated Hardware Security Module (HSM)</li> <li>Configure access to Key Vault, including vault access policies and Azure Role Based Access Control</li> <li>Manage certificates, secrets, and keys</li> <li>Configure key rotation</li> <li>Configure backup and recovery of certificates, secrets, and keys</li> </ul> <h3>12 - Manage security posture by using Microsoft Defender for Cloud</h3> <ul> <li>Implement Microsoft Defender for Cloud</li> <li>Identify and remediate security risks by using the Microsoft Defender for Cloud Secure Score and Inventory</li> <li>Assess compliance against security frameworks and Microsoft Defender for Cloud</li> <li>Add industry and regulatory standards to Microsoft Defender for Cloud</li> <li>Add custom initiatives to Microsoft Defender for Cloud</li> <li>Connect hybrid cloud and multicloud environments to Microsoft Defender for Cloud</li> <li>Identify and monitor external assets by using Microsoft Defender External Attack Surface Management</li> </ul> <h3>13 - Configure and manage threat protection by using Microsoft Defender for Cloud</h3> <ul> <li>Enable workload protection services in Microsoft Defender for Cloud, including Microsoft Defender for Storage, Databases, Containers, App Service, Key Vault, Resource Manager, and DNS</li> <li>Configure Microsoft Defender for Servers</li> <li>Configure Microsoft Defender for Azure SQL Database</li> <li>Manage and respond to security alerts in Microsoft Defender for Cloud</li> <li>Configure workflow automation by using Microsoft Defender for Cloud</li> <li>Evaluate vulnerability scans from Microsoft Defender for Server</li> </ul> <h3>14 - Configure and manage security monitoring and automation solutions</h3> <ul> <li>Monitor security events by using Azure Monitor</li> <li>Configure data connectors in Microsoft Sentinel</li> <li>Create and customize analytics rules in Microsoft Sentinel</li> <li>Configure automation in Microsoft Sentinel</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans AZ-500T00 Microsoft Azure Security Technologies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the AZ-500T00 Microsoft Azure Security Technologies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Microsoft AZ-900

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

CompTIA Security+

AZ-500T00 Microsoft Azure Security Technologies

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Mental Health First Aid (MHFA&reg;) is an internationally recognised training course, designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. We offer both Adult and Youth MHFA England accredited courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(62, 62, 62); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(62, 62, 62);">The</span><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);">&nbsp;two-day Adult MHFAider&reg; courses are tailored around supporting adults</span><span style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style="color: rgb(62, 62, 62);">, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider&reg;&rsquo;s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(62, 62, 62); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(62, 62, 62);">Each and every MHFA course is delivered by a qualified and quality assured instructor and at the end of the course the trainee will be fully qualified as a Youth/Adult MHFAider&reg;.</span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a></p>

Mental Health First Aid (MHFA®) is an internationally recognised training course, designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. We offer both Adult and Youth MHFA England accredited courses.
The two-day Adult MHFAider® courses are tailored around supporting adults, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider®’s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.
Each and every MHFA course is delivered by a qualified and quality assured instructor and at the end of the course the trainee will be fully qualified as a Youth/Adult MHFAider®.
View all testimonials

Brightcore Consultancy

Mental Health

Accredited Mental Health First Aid

The two-day Adult MHFAider® courses are tailored around supporting adults, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider®’s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.

Adult Mental Health First Aid Two-Day Course

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Louise Buckley</span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin&rsquo;s <em fr-original-style="" style="box-sizing: border-box;">When All is Said</em>, which spent five weeks at number one in Ireland and sold into 17 territories.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Louise is looking for:-</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Literary and upmarket fiction</strong> that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think <em fr-original-style="" style="box-sizing: border-box;">Shuggie Bain</em> by Douglas Stuart, <em fr-original-style="" style="box-sizing: border-box;">My Name is Leon</em> by Kit de Waal or <em fr-original-style="" style="box-sizing: border-box;">Boys Don&rsquo;t Cry</em> by F&Iacute;ona Scarlett).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Irish literary and book club fiction</strong>. Think Claire Keegan, Louise Kennedy or Anne Griffin.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">commercial fiction</strong> she loves novels set during the Second World War, such as <em fr-original-style="" style="box-sizing: border-box;">The Nightingale</em> by Kristin Hannah, <em fr-original-style="" style="box-sizing: border-box;">The Beekeeper of Aleppo</em> by Christi Lefteri or <em fr-original-style="" style="box-sizing: border-box;">The Midwife of Auschwitz</em> by Anna Stuart. Louise recently read and loved <em fr-original-style="" style="box-sizing: border-box;">The Last List of Mabel Beaumont</em> by Laura Pearson and would love to see anything in the same &lsquo;older person going on a journey&rsquo; category, a more recent <em fr-original-style="" style="box-sizing: border-box;">The Unlikely Pilgrimage of Harold Fry</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Louise had a lot of fun publishing a &lsquo;pet fiction&rsquo; novel as an editor (<em fr-original-style="" style="box-sizing: border-box;">Molly and the Cat&nbsp;Caf&eacute;</em>) and would love to find an author who can write an <em fr-original-style="" style="box-sizing: border-box;">Alfie the Doorstep Cat/Dog</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She has a soft spot for novels featuring <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">time-travel or parallel universes</strong>, a &lsquo;what if&rsquo; that plays around with conventions. At the literary end this would be books like <em fr-original-style="" style="box-sizing: border-box;">Life After Life</em> by Kate Atkinson, <em fr-original-style="" style="box-sizing: border-box;">The Shining Girls</em> by Lauren Beukes or <em fr-original-style="" style="box-sizing: border-box;">This is How You Lose the Time War</em> by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved <em fr-original-style="" style="box-sizing: border-box;">Wrong Place, Wrong Time</em> by Gillian McAllister, <em fr-original-style="" style="box-sizing: border-box;">Dark Matter</em> by Blake Crouch and <em fr-original-style="" style="box-sizing: border-box;">Oona Out of Order</em> by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think <em fr-original-style="" style="box-sizing: border-box;">Rivers of London</em> by Ben Aaronovitch, <em fr-original-style="" style="box-sizing: border-box;">Threadneedle</em> by Cari Thomas, <em fr-original-style="" style="box-sizing: border-box;">A Discovery of Witches</em> by Deborah Harkness or <em fr-original-style="" style="box-sizing: border-box;">The Gifts</em> by Liz Hyder. And also cosy fantasy in the vein of <em fr-original-style="" style="box-sizing: border-box;">Legends and Lattes</em> or<em fr-original-style="" style="box-sizing: border-box;">&nbsp;The House in the Cerulean Sea</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cosy or humorous crime</strong>. Recently, Louise absolutely loved <em fr-original-style="" style="box-sizing: border-box;">Over My Dead Body</em> by Maz Evans. When she was an editor Louise published the hit <em fr-original-style="" style="box-sizing: border-box;">Luckiest Girl Alive</em> by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like <em fr-original-style="" style="box-sizing: border-box;">My Sister, the Serial Killer</em> by Oyinkan Braithwaite.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a &lsquo;beating the system&rsquo; narrative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Louise is NOT looking for</u>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-romance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-romantasy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-epic, traditional fantasy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-space opera</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-straightforward women&rsquo;s fiction</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-children&rsquo;s fiction of any kind</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-non-fiction</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.</span></strong>
</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">(</span><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email</span> <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">to apply, outlining your case for this option which is offered at the </span></em><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The submission deadline is: Tuesday 1 October 2024</span></strong></p>

LOOKING FOR: ADULT FICTION
Louise Buckley  has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.
After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.
Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin’s When All is Said, which spent five weeks at number one in Ireland and sold into 17 territories.
She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.
Louise is looking for:-
Literary and upmarket fiction that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think Shuggie Bain by Douglas Stuart, My Name is Leon by Kit de Waal or Boys Don’t Cry by FÍona Scarlett).
Irish literary and book club fiction. Think Claire Keegan, Louise Kennedy or Anne Griffin.
In commercial fiction she loves novels set during the Second World War, such as The Nightingale by Kristin Hannah, The Beekeeper of Aleppo by Christi Lefteri or The Midwife of Auschwitz by Anna Stuart. Louise recently read and loved The Last List of Mabel Beaumont by Laura Pearson and would love to see anything in the same ‘older person going on a journey’ category, a more recent The Unlikely Pilgrimage of Harold Fry.
Louise had a lot of fun publishing a ‘pet fiction’ novel as an editor (Molly and the Cat Café) and would love to find an author who can write an Alfie the Doorstep Cat/Dog.
She has a soft spot for novels featuring time-travel or parallel universes, a ‘what if’ that plays around with conventions. At the literary end this would be books like Life After Life by Kate Atkinson, The Shining Girls by Lauren Beukes or This is How You Lose the Time War by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved Wrong Place, Wrong Time by Gillian McAllister, Dark Matter by Blake Crouch and Oona Out of Order by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think Rivers of London by Ben Aaronovitch, Threadneedle by Cari Thomas, A Discovery of Witches by Deborah Harkness or The Gifts by Liz Hyder. And also cosy fantasy in the vein of Legends and Lattes or The House in the Cerulean Sea.
Cosy or humorous crime. Recently, Louise absolutely loved Over My Dead Body by Maz Evans. When she was an editor Louise published the hit Luckiest Girl Alive by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like My Sister, the Serial Killer by Oyinkan Braithwaite.
More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a ‘beating the system’ narrative.
Louise is NOT looking for:
-romance
-romantasy
-epic, traditional fantasy
-space opera
-straightforward women’s fiction
-children’s fiction of any kind
-non-fiction
Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.

(In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Friday 27 September 2024

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