Name: Motivation and Professional Development Skills Course
Price: 25 GBP
Availability: InStock

<p>Are you looking to enhance your Leadership &amp; Management: Interpersonal Skills skills? If yes, then you have come to the right place. Our comprehensive course on Leadership &amp; Management: Interpersonal Skills will assist you in producing the best possible outcome by mastering the Leadership &amp; Management: Interpersonal Skills skills.</p><p>The Leadership &amp; Management: Interpersonal Skills course is for those who want to be successful. In the Leadership &amp; Management: Interpersonal Skills course, you will learn the essential knowledge needed to become well versed in Leadership &amp; Management: Interpersonal Skills.</p><p>Our Leadership &amp; Management: Interpersonal Skills course starts with the basics of Leadership &amp; Management: Interpersonal Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Leadership &amp; Management: Interpersonal Skills course is intuitive and easy to understand.</p><p><strong>Why would you choose the Leadership &amp; Management: Interpersonal Skills course from Compliance Central:</strong></p><ul><li>Lifetime access to Leadership &amp; Management: Interpersonal Skills course materials</li><li>Full tutor support is available from Monday to Friday with the Leadership &amp; Management: Interpersonal Skills course</li><li>Learn Leadership &amp; Management: Interpersonal Skills skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of Leadership &amp; Management: Interpersonal Skills course</li><li>Accessible, informative Leadership &amp; Management: Interpersonal Skills learning modules designed by experts</li><li>Get 24/7 help or advice from our email and live chat teams with the Leadership &amp; Management: Interpersonal Skills</li><li>Study Leadership &amp; Management: Interpersonal Skills in your own time through your computer, tablet or mobile device</li><li>A 100% learning satisfaction guarantee with your Leadership &amp; Management: Interpersonal Skills Course</li></ul><p><strong> Leadership &amp; Management: Interpersonal Skills </strong></p><p><strong>Curriculum Breakdown of the Leadership &amp; Management: Interpersonal Skills Course</strong></p><ul><li>Module 01: What are Soft Skills?</li><li>Module 02: Communication</li><li>Module 03: Teamwork</li><li>Module 04: Problem-Solving</li><li>Module 05: Time Management</li><li>Module 06: Attitude and Work Ethic</li><li>Module 07: Adaptability/Flexibility</li><li>Module 08: Self-Confidence (Owning It)</li><li>Module 09: Ability to Learn From</li><li>Module 10: Networking</li><li>Module 11: Employee Relations</li><li>Module 12: Motivation and Counselling</li></ul><h2>
        
        <div>CPD</div>
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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
    </h2>

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                            <p>The Leadership &amp; Management: Interpersonal Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Leadership &amp; Management: Interpersonal Skills. It is also great for professionals who are already working in Leadership &amp; Management: Interpersonal Skills and want to get promoted at work.</p>
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        <div>Requirements</div>
    </h2>

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                            <p>To enrol in this Leadership &amp; Management: Interpersonal Skills course, all you need is a basic understanding of the English Language and an internet connection.</p>
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        <div>Career path</div>
    </h2>

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                            <p>The Leadership &amp; Management: Interpersonal Skills course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Leadership &amp; Management: Interpersonal Skills.</p><ul><li>Team Leader: £25,000 to £45,000 per year</li><li>Operations Manager: £40,000 to £70,000 per year</li><li>Project Manager: £35,000 to £60,000 per year</li></ul>
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        <div>Certificates</div>
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                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><p>Inside the UK: Free </p><p>Outside of the UK: £9.99 each</p></div>

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Compliance Central

Leadership & Management: Interpersonal Skills

General Admission

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					<div><p>Around 45.8 million people in the UK suffer from mental disorders. Increase your expertise as an aspiring mental health professional with the Mental Health and Psychiatry Training course to land a job in an entry-level position in the mental health care setting. You can use your skill &amp; compassion to serve in this sector to help mentally unstable individuals.</p><p>The Mental Health and Psychiatry Training Course is a multi-module course that begins by briefly introducing mental health and its significance. You will learn about various types of mental health &amp; disorders in the course. You will also gain insights into psychiatry and the reasons behind psychiatric orders. As a learner, you will acquire the skill to understand the challenges of psychiatric disorders in different age groups, like children and adults. It's hard to solve any mental health problems without the ability to identify them. Thus, you will become familiar with the root causes of specific mental disorders.</p><p>Additionally, you will become proficient in assessing and crafting treatment plans for specific mental health patients. This course will introduce you to the strategy to provide ample support and care for schizophrenia patients. Many people suffer from anxiety &amp; stress and often fail to deal with it properly. Therefore, this course explains the ins and outs of increasing your expertise in managing anxiety &amp; stress in individuals. Apart from the soft skills, you will be introduced to various treatment methods to make you capable of providing instant care for the patient. This course will enhance your knowledge of compliance with the law in the workplace.</p><p>Enrol in the course fast to start a bright career in the mental health sector.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Gain in-depth knowledge to improve the mental health of individuals</span>
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										<span>Learn and be able to identify multiple mental health disorders</span>
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										<span>Gain proficiency in assessment, diagnosing and providing treatment plan for mental health issues</span>
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										<span>Ability to find out the root cause for specific disorders</span>
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										<span>Understand schizophrenia and its possible causes</span>
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										<span>Capable of using anxiety management to help patients deal with stress &amp; anxiety</span>
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										<span>Acquire the knowledge to ensure compliance</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Low price of the course </span>
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										<span>Premium course materials</span>
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										<span>Self-learning </span>
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										<span>Unlock opportunities for yourself in the relevant field</span>
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										<span>Build a solid foundation for mental health</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>Passionate about learning about mental health</span>
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										<span>Basic academic knowledge</span>
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										<span>Smartphone/PC/Laptop with internet access</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module 1: Introduction to Mental Health</strong></td>
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					<td>▶</td>
					<td>Introduction to Mental Health</td><td><span>🕐 00:27:00</span></td>
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					<td colspan="4"><strong>Module 2: Mental Health and Disorder</strong></td>
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					<td>Mental Health and Disorder</td><td><span>🕐 00:24:00</span></td>
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					<td colspan="4"><strong>Module 3: Psychiatry Training</strong></td>
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					<td>Psychiatry Training</td><td><span>🕐 00:30:00</span></td>
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					<td colspan="4"><strong>Module 4: Reasons and Outcomes of Psychiatric Disorder</strong></td>
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					<td>Reasons and Outcomes of Psychiatric Disorder</td><td><span>🕐 00:29:00</span></td>
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					<td colspan="4"><strong>Module 5: Psychiatric Disorder in Children, Adolescents and Adults</strong></td>
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					<td>Psychiatric Disorder in Children, Adolescents and Adults</td><td><span>🕐 00:28:00</span></td>
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					<td colspan="4"><strong>Module 6: Common Psychiatric Disorders</strong></td>
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					<td>Common Psychiatric Disorders</td><td><span>🕐 00:33:00</span></td>
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					<td>Stress and Anxiety Disorder</td><td><span>🕐 00:32:00</span></td>
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					<td colspan="4"><strong>Module 8: Personality Disorder</strong></td>
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					<td>Personality Disorder</td><td><span>🕐 00:35:00</span></td>
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					<td colspan="4"><strong>Module 9: Schizophrenia</strong></td>
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					<td>Schizophrenia</td><td><span>🕐 00:34:00</span></td>
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					<td colspan="4"><strong>Module 10: Treatment Methods</strong></td>
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					<td>Treatment Methods</td><td><span>🕐 00:36:00</span></td>
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					<td colspan="4"><strong>Module 11: Providing Mental Health Support</strong></td>
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					<td>Providing Mental Health Support</td><td><span>🕐 00:24:00</span></td>
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					<td colspan="4"><strong>Module 12: Legislations about Mental Health</strong></td>
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					<td>Legislations about Mental Health</td><td><span>🕐 00:32:00</span></td>
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Skill Up

Start your journey to master the art of mental wellness. Discover fundamental knowledge like Mental Health and Disorders, Treatment Methods, and Psychiatry Training to help others.

Mental Health and Psychiatry Training

KEMP CENTER

Business Management Course

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			<h2>Course Overview</h2>		</div>
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				<p>Receptionists play an important role in office support, with a diverse range of duties from welcoming customers to scheduling appointments and dealing with clients. To succeed in this role, you'll need to have an array of soft skills and be an excellent communicator.</p><p> This is where this <b>Receptionist Skills Course </b>comes in! </p><p>In this <b>Online Receptionist Course</b>, you will learn a range of skills needed to excel in any office support role. It will teach you all about telephone etiquette, time management, business communication, organisation, and much more. You will also familiarise with fundamental office procedures.</p><p>The role and responsibilities of a Receptionist will be discussed throughout the course, through case studies designed for aspiring professionals. What's more, this course is packed with tips and strategies for self-empowerment and professional development, including how to stay disciplined and manage workplace stress.  </p><p><b>Gain a recognised qualification in</b> <b>Admin &amp; Receptionist Skills and advance your career today!</b></p>					</div>
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			<h2>In this Receptionist Training Course, you will learn a wide range of transferable skills and administrative skills needed to become a successful Receptionist. It covers ley office procedures, office etiquette, professional development techniques, and much more.</h2>		</div>
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			<h2>Why You Should Choose This Course From iStudy</h2>		</div>
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			<h2>Study at your own pace</h2>		</div>
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			<h2>Full Tutor support on weekdays 
(Monday - Friday)</h2>		</div>
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			<h2>Fully compatible with any device</h2>		</div>
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			<h2>Free Printable PDF Certificate immediately 
after completion</h2>		</div>
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			<h2>No prior qualifications are needed to take 
this course</h2>		</div>
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			<h2>No hidden fees or exam charges</h2>		</div>
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			<h2>CPD Qualification Standards and 
IAO accredited</h2>		</div>
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			<h2>Efficient exam system, assessment, and 
instant results</h2>		</div>
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			<h2>Our customer support team is always ready 
to help you</h2>		</div>
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			<h2>Gain professional skills and better earning potential</h2>		</div>
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			<h2>Certification</h2>		</div>
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			<h2>After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9!</h2>		</div>
				</div>
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			<h2>Accreditation</h2>		</div>
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			<h2>This course is accredited by <b>Continuing Professional Development (CPD)</b>. It is a recognised independent accreditation service.</h2>		</div>
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			<h2>Enrol today and learn something new with iStudy.</h2>		</div>
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			<h2>You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.</h2>		</div>
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iStudy UK

Office Skills & Productivity

Secretarial & PA

Office Skills

Receptionist

Professional Skills Course (PSC)

Office Administration

Certified Office Admin and Receptionist Skills Training

<div>
	<h3><b>Description:</b></h3>
<p><span>A secretary or personal assistants need as much skills, if not more, than the managers they work for. They often have to work late, organize schedules and carry out other office tasks that the boss isn't able to do themselves. So if you want to seat in the forefront of all major deals with your boss, this Executive Secretarial &amp; PA Course would be perfect for you.</span></p>
<p><span>The course starts with improving your administrative management skills as you learn the importance of administrative procedures, using the right tools, important procedures to note, organising and much more. Next you explore the world of secretarial interpersonal skills as you improve you communication, negotiation and influencing skills. You will also get tips to remember many different names and how to make an impact in the workplace. As part of the personal assistant section you further improve your soft skills, time &amp; meeting management and discover different tools of the trade.</span></p>
<p><span>Finally you also learn the basic use of Microsoft Word, Excel and PowerPoint in this course which will help you become an invaluable asset to the company.</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>This course would be ideal for people who want to start working in admin support</span></li>
<li><span>People who want to improve their skills in general office and administrative tasks</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds.</span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</span></li>
<li><span>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24.</span></li>
<li><span>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><b>Why choose us?</b></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos/materials from the industry leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result;</span></li>
<li><span>The UK &amp; internationally recognized accredited qualification;</span></li>
<li><span>Access to course content on mobile, tablet or desktop from anywhere anytime;</span></li>
<li><span>The benefit of career advancement opportunities;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>Executive Secretarial &amp; PA Course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as:</span></p>
<ul>
<li><span>Secretary</span></li>
<li><span>Personal Assistant</span></li>
<li><span>Receptionist</span></li>
<li><span>Office administrator</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Administrative Management skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Why Your Office Needs Administrative Procedures</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Gathering the Right Tools</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Identifying Procedures to Include</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Top Five Procedures to Record</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - What to Include in Your Binder (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - What to Include in Your Binder (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Organizing Your Binder</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - What Not to Include in the Procedure Guide</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Share Office Procedure Guide</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Successfully Executing the Guide</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Secretarial Interpersonal Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Verbal Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Non-Verbal Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Making Small Talk and Moving Beyond</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Moving the Conversation Along</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Remembering Names</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Influencing Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Bringing People to Your Side</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Sharing Your Opinion</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Negotiation Basics</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Making an Impact</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing Interpersonal Skills Course- Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Personal Assistant</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Working with Your Manager</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Administrative Soft Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Effective Time Management</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Meeting Management</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Tools of the Trade (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Tools of the Trade (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Being an Effective Gatekeeper</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Organizational Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Confidentiality Guidelines</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Special Tasks</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Executive and Personal Assistant Training Course- Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Computer Literacy</td>
				</tr>
								<tr>
					<td colspan="4">Module 01: Microsoft Word</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Opening</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Your First Document</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Basic Editing Tasks</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Basic Formatting Tasks</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Formatting Paragraphs</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Advanced Formatting Tasks</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Working with Styles</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Formatting the Page</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Sharing Your Document</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Microsoft Excel</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Opening Excel</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Your First Worksheet</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Viewing Excel Data</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Building Formulas</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Using Excel Functions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Using Quick Analysis</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Formatting Your Data</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Using Styles, Themes, and Effects</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Printing and Sharing Your Workbook</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Microsoft PowerPoint</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Opening PowerPoint</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Your First Presentation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Working with Text</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Formatting Text and Paragraphs</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Adding Pictures</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Advanced Formatting Tasks</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Working with Transitions and Animations</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Setting Up Your Slide Show</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Showtime!</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Refer A Friend</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Refer A Friend</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Executive Secretarial &amp; PA Course</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Executive Secretarial &amp; PA Course</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Secretarial & Shorthand

Executive Secretarial & PA Course

<div>
									<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Overview</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>Advanced Communications &amp; Public Speaking Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Advanced Communications &amp; Public Speaking Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.</span></p><p><span>Consisting of several modules, the course teaches you everything you need to succeed in this profession.</span></p><p><span>The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h3><b>Why Choose Teachers Training</b></h3>		</div>
				</div>
				<div>
				<div>
			<p>Some of our website features are:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>This is a dedicated website for teaching</span>
									</li>
								<li>
											<span>
													</span>
										<span>24/7 tutor support</span>
									</li>
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											<span>
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										<span>Interactive Content</span>
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											<span>
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										<span>Affordable price</span>
									</li>
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											<span>
													</span>
										<span>Courses accredited by the UK's top awarding bodies</span>
									</li>
								<li>
											<span>
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										<span>100% online </span>
									</li>
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										<span>Flexible deadline</span>
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				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h3><b> Entry Requirements
</b></h3>		</div>
				</div>
				<div>
				<div>
			<p>No formal entry requirements. You need to have:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Passion for learning</span>
									</li>
								<li>
											<span>
													</span>
										<span>A good understanding of the English language</span>
									</li>
								<li>
											<span>
													</span>
										<span>Be motivated and hard-working</span>
									</li>
								<li>
											<span>
													</span>
										<span>Over the age of 16.</span>
									</li>
						</ul>
				</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h3><b>Certification</b></h3>		</div>
				</div>
				<div>
				<div>
							<p><b>CPD Certification from The Teachers Training</b></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
							</div><table width="100%">				<tbody><tr>
					<td colspan="4">Section 01: Public Speaking In One Hour</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Intro - TJ Walker's 1-Hour Public Speaking Presentation Skills Class</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Quick Wins! The Secret to Using Speaker Notes Effectively</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Avoiding the Initial Wrong Turn Most Speakers and Presenters Make</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing Expert Judgment for Your Public Speaking and Presenting Opportunity</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Radical Yet Simple Solution to Finding Great Messages</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Your Stories Will Make Your Ideas Unforgettable</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Your PowerPoint Will Create Engagement, Not Slumber</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building an Ethical Cheat Sheet Just for You@</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>This Is the Do or Die Moment for Your Speaking Improvement</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>There Is a Perfect Test for Your Speech and Presentation</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>I Will Give You a Personalized Professional Presentation Critique Right Here</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Continuing Your Path of Public Speaking and Presentation Skills Improvement</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 02: Persuasion in Business Communications</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Promo Video - Persuasion in Business Communications</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Quick Win! Increasing Your Odds of a Face to Face Persuasive Presentation</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Always Select Your Best Persuasion Opportunities and Environments</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learning Persuasion Skills to Beat the Naturals</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mapping Out Your Finish Line - In Advance!</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Moving the Numbers Game to Your Favor</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Unique Advantage of Persuasion in the Business World</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Never Bore With Data Dumps Again</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Master the Process of NOT Telling People Too Much About Your Process</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 5 Key Messages for Your Persuasion Success</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Your Secret Source of Winning Persuasion Messages</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Persuade More By talking less</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>There is Nothing like Seeing Your Persuasion Messages in Text</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>More for You, By Not Talking About You</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Here is How You Get People to Remember Your Messages</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ironing Out the Kinks in Your Persuasion Presentation</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mastering Persuasive Body Language</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Persuading Yourself to Go Outside of Your Comfort Zone</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Single Best Way to Prepare for All Persuasion Presentation Opportunities</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Persuasion That Takes 6 Months is Still Persuasion</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Persuasion is Sometimes More Effective at the Top Than at The Bottom</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conquering Your Fear to Pitch Again</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Note I Probably Shouldn't Have to Mention This, But Don't Lie</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion You Are Now Ready to Persuade</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 03: Listening Skills: The Ultimate Workplace Soft Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Intro - Listening Skills the Ultimate Workplace Soft Skills</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Quick Wins - The Cell Phone Secret to Good Listening Skills</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stacking the Listening Environment in Your Favor</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Telephone Listening Trap Will Never Catch You Again</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Housekeeping Note Sometimes You should Turn OFF Your Listening Skills</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Setting Just One Agenda Item Listening</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>It Is Incredibly Easy to See How Well You Are Listening - Test</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>It's Even Easier to Listen When You Do This</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Technology Will Eat Your Brain Unless You Do This</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Your Most Effective Body Language Tool</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Best Listening Body Language from the Neck Down</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Reading the Speaker's Body</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Connecting At the Emotional Level with Your Colleague to Hear All</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mastering the Art of NOT Interrupting</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Engaging in Conversation at Just the Right Time</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strong Listening Creates Strong Reactions from You</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Honing Your Sense of Timing and Judgment to Make You a Great Listener</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using the Magic of Pen and Paper Tools to Your Advantage</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Summarizing the Conversation Is Great for You and Your Colleague</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion - Your New Reputation as a Great Listener!</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 04: Body Language in the Workplace</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Intro - Body Language in the Workplace</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Quick Wins - You Will Look Your Best on FaceTime, Skype, Facebook Live</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Never Let These Two Classic Body Language Blunders Slow You Down</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Ultimate Tricky Body Language - Touching</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Big Picture - Make Everyone You Work With Feel Comfortable Working With You</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Your Nerves Will Never Show Again in the Workplace</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>You'll Never Fall for These Body Language Myths Again</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Here Is Exactly What to Do With Your Hands</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Composed, Confident Video Star</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Never Spotlight Your Blunders and Mistakes Again</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>You are Now Ready for Prime Time TV</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Number 1 Tip for Curing Body Language Problems Is</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Real Way to Improve Your Body Language Confidence</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Great Body Language for Your Presentations</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PowerPoint Will Never Turn You Into a Robotic Bore Again</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Confident Briefing to Colleagues and Others</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Keynote Speeches Will Showcase Your Calm and Confidence</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use a TelePrompTer Like a Network News Anchor</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Networking Like a Pro, Not a Wall Flower</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handshakes, Greetings and Hellos with Poise</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Once Last Chance for a Body Language Personal Critique.</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Making Sure Your Clothes are Communicating Your Positive Story</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Your Body Language Partner - The Friendly Spotter</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion - Congratulations - You are Now Master of Your Own Body Language</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
				</tbody></table>

The Teachers Training

Online Course Marketing

Public Speaking

Presentation Skills

Teaching Online

Teaching & Training

Advanced Communications & Public Speaking

<p>Step into the dynamic world of <strong>customer care complaint resolution and unlock a pathway to success with our comprehensive diploma course</strong>. In an ever-evolving market, businesses are in constant need of skilled professionals adept at handling customer complaints with finesse. According to recent statistics, the UK customer service sector is booming, with a significant demand for trained individuals. Our course provides a deep dive into various modules, including complaints handling, customer relationship management, patient customer service, and retail customer service, equipping you with the essential skills to thrive in this industry.</p><p>With a focus on effective communication, problem-solving, and building rapport, you'll emerge as a sought-after asset in the job market. Whether you're looking to kickstart your career or enhance your existing skill set, our diploma offers a strategic pathway to success in customer care complaint resolution.</p><p><strong>Enroll now and embark on a fulfilling journey towards professional growth and lucrative opportunities.</strong></p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Complaints Handling for Customer Care</strong></p><ul><li>Module 01: Complaints &amp; Customer Value</li><li>Module 02: Building Rapport &amp; Trust</li><li>Module 03: Effective Communication</li><li>Module 04: Handling Various Customer Types</li><li>Module 05: Customer-Centric Complaint Resolution</li><li>Module 06: Proactive Complaint Prevention and Service Recovery</li><li>Module 07: Advanced Technology and Tools in Customer Care</li></ul><p><strong>Customer Service Advisor</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: CRM Databases</li><li>Module 05: Deepening Customer Relationship</li><li>Module 06: Handling Customer Complaints</li><li>Module 07: Introduction to Customer Service</li><li>Module 08: What's Different about Good Customer Service?</li><li>Module 09: Customer Service Communication Strategies</li><li>Module 10: Building Rapport Over the Phone</li><li>Module 11: Active Listening and Managing Tough Callers</li><li>Module 12: Problem Solving over the Phone</li><li>Module 13: Time Management</li><li>Module 14: Record Keeping and Filing Systems</li></ul><p><strong>Patient Customer Service</strong></p><ul><li>Module 01: Introduction to Patient Customer Service</li><li>Module 02: Effective Patient Customer Service Training</li><li>Module 03: Areas of Patient Customer Service</li><li>Module 04: Customer Service Operative Skills</li><li>Module 05: Organising Schedules</li><li>Module 06: Medical Jargon and Terminology</li><li>Module 07: Effective Filing Systems in Medical Offices</li><li>Module 08: Patient Customer Service Soft Skills</li><li>Module 09: What Customer Service Is to Different Medical Professionals</li><li>Module 10: Providing Customer Service and Support to Colleagues</li><li>Module 11: Handling Difficult Customers</li></ul><p><strong>Customer Service Training</strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Assessment Module 01</li><li>Module 02: Characteristics of Good Customer Service</li><li>Assessment Module 02</li><li>Module 03: Customer Relationship Management</li><li>Assessment Module 03</li><li>Module 04: Communicate with Customers</li><li>Assessment Module 04</li><li>Module 05: Handling Customer Complaints</li><li>Assessment Module 05</li><li>Module 06: Problem Solving Over Phone</li><li>Assessment Module 06</li><li>Module 07: Improving Customer Service</li><li>Assessment Module 07</li></ul><p><strong>Retail Customer Service - Level 3</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 03: Importance of Consumer Behaviour</li><li>Module 04: Taking Trends and Targeting Customers Effectively</li><li>Module 05: The Importance of Communicating with Customers</li><li>Module 06: Identifying and Addressing Customer Needs</li><li>Module 07: Generating Return Business</li><li>Module 08: In-Person Customer Service</li><li>Module 09: Giving Customer Service over the Phone</li><li>Module 10: Providing Electronic Customer Service</li><li>Module 11: Recovering Difficult Customers</li><li>Module 12: Understanding When to Escalate</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master complaints handling for diverse customer needs.</li><li>Cultivate trust and rapport for effective communication.</li><li>Employ proactive strategies for complaint prevention and resolution.</li><li>Utilize advanced technology tools for enhanced customer care.</li><li>Demonstrate expertise in patient customer service within medical settings.</li><li>Implement retail customer service techniques for generating return business.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Diploma in Implementing Customer Care Complaint ResolutionCourse, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Implementing Customer Care Complaint Resolution.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Diploma in Implementing Customer Care Complaint Resolution Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Implementing Customer Care Complaint Resolution Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        50 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring customer service professionals seeking specialised training.</li><li>Individuals aiming to enhance their communication and problem-solving skills.</li><li>Medical office staff desiring to excel in patient customer service.</li><li>Retail employees looking to advance their career in customer service.</li><li>Anyone interested in a lucrative career in complaint resolution.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Course. You just need to have an interest in this Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Representative - £18K to 24K/year.</li><li>Retail Sales Associate - £16K to 20K/year.</li><li>Medical Receptionist - £18K to 22K/year.</li><li>Customer Care Advisor - £18K to 24K/year.</li><li>Customer Service Manager - £24K to 30K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Diploma in Implementing Customer Care Complaint Resolution Course

<p>Nowadays, getting a desired Accounting career with a decent salary is unthinkable without understanding Microsoft Excel in Accounting.</p><p>This <strong>Microsoft Excel in Accounting Diploma</strong> course will provide a comprehensive introduction to the use of Microsoft Excel for accounting, data analysis and business management. The Microsoft Excel in Accounting course will cover key areas of Excel, including formulas, functions, charts and graphs, data management, and advanced features. The Microsoft Excel in Accounting course will also provide an overview of best practices and industry-specific applications of Excel. It will provide opportunities for participants to develop their Microsoft Excel in Accounting skills through practical exercises and case studies.</p><p>Enrol now to take your career to the next level.</p><p><strong>Here are a few important skills you will achieve from our Microsoft Excel in Accounting course:</strong></p><ul><li>Gain knowledge of how to use the fundamental and advanced capabilities of Microsoft Excel Formulas, functions, and accounting data management in Excel</li><li>Identify how to produce and format accounting charts and graphs.</li><li>Discover how to utilise more sophisticated features like macros, pivot tables, and data validation</li><li>Acknowledge Excel's best practices for accounting, data analysis and business management</li><li>Realise Excel's applications in several fields, including accounting, finance, marketing, and operations</li><li>Comprehend how to utilise Excel for reporting and data visualisation</li></ul><p><strong>Key Features of Microsoft Excel in Accounting<br /></strong></p><ul><li>CPD Accredited Microsoft Excel in Accounting course</li><li>Instant e-certificate</li><li>Fully online, interactive Microsoft Excel in Accounting course</li><li>Developed by qualified Experts</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Additional Gifts </strong></p><ul><li><strong>Course 01: </strong>Advanced Accounting and Bookkeeping</li><li><strong>Course 02: </strong>Soft Skills</li></ul><p><strong>The Microsoft Excel in Accounting Course Curriculum </strong></p><ul><li><strong>Module 01:</strong> Microsoft Excel in Accounting</li><li><strong>Module 02:</strong> Microsoft Excel 2019 New Features</li><li><strong>Module 03:</strong> Getting Started with Microsoft Office Excel</li><li><strong>Module 04:</strong> Performing Calculations</li><li><strong>Module 05:</strong> Modifying a Worksheet</li><li><strong>Module 06:</strong> Formatting a Worksheet</li><li><strong>Module 07:</strong> Printing Workbooks</li><li><strong>Module 08:</strong> Managing Workbooks</li><li><strong>Module 09:</strong> Working with Functions</li><li><strong>Module 10:</strong> Working with Lists</li><li><strong>Module 11:</strong> Analyzing Data</li><li><strong>Module 12:</strong> Visualizing Data with Charts</li><li><strong>Module 13:</strong> Using PivotTables and PivotCharts</li><li><strong>Module 14:</strong> Working with Multiple Worksheets and Workbooks</li><li><strong>Module 15:</strong> Using Lookup Functions and Formula Auditing</li><li><strong>Module 16:</strong> Sharing and Protecting Workbooks</li><li><strong>Module 17:</strong> Automating Workbook Functionality</li><li><strong>Module 18:</strong> Creating Sparklines and Mapping Data</li><li><strong>Module 19:</strong> Forecasting Data</li><li><strong>Module 20:</strong> Excel Templates</li></ul><p><strong>Certification</strong></p><p>Once you've successfully completed your Microsoft Excel in Accounting course, you will immediately be sent a digital certificate.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>This course is suitable for the following:</strong></p><p>Accounting majors, aspiring accountants, and practicing accountants, particularly for AAT, CAT, FIA, ACCA, and university students.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No formal qualification is required.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Accountant</li><li>ACCA Accountant</li><li>Chartered Accountant</li><li>Accountant Clerks</li><li>Data Entry Clerks</li><li>Data Scientist</li><li>Health Records Clerk</li><li>Data Analyst-Statistician</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Microsoft Excel in Accounting Course

<p>In an age where collaboration is paramount, the '<strong>Interpersonal Skills for Professional Development: Building Effective Relationships</strong>' course offers you the tools to shine. This course, expertly crafted, delves deep into the art and science of forging meaningful relationships in the professional sphere. Dive into the intriguing realm of emotional intelligence, learn the nuances of effective communication, and master the subtleties of networking. The curriculum further empowers you by teaching the importance of cultural sensitivity, and the intricacies of negotiation and conflict management. This comprehensive guide ensures that by the end of your journey, you'll not only thrive in team settings but will also lead with clarity, confidence, and compassion.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the foundational concepts of interpersonal skills in professional settings.</li>
<li>Harness the power of emotional intelligence to respond and engage effectively.</li>
<li>Develop strategies for effective teamwork and seamless collaboration.</li>
<li>Establish robust professional networks and cultivate enduring relationships.</li>
<li>Manage conflicts with finesse and negotiate with assertiveness and tact.</li>
</ul>
<h3><b>Why buy this <span>Interpersonal Skills for Professional Development: Building Effective Relationships</span>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Interpersonal Skills for Professional Development: Building Effective Relationships</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this <span>Interpersonal Skills for Professional Development: Building Effective Relationships</span> course for?</b></h3>
<ul>
<li>Individuals looking to enhance their professional relationships.</li>
<li>Team leaders aiming to foster a harmonious work environment.</li>
<li>Professionals desiring a deeper understanding of cultural diversity.</li>
<li>Anyone aspiring to be an effective networker and relationship builder.</li>
<li>Individuals keen on mastering negotiation and conflict resolution.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Interpersonal Skills for Professional Development: Building Effective Relationships</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Interpersonal Skills for Professional Development: Building Effective Relationships</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Relationship Manager</strong> - Average Salary: £40,000 - £55,000 Annually</li>
<li><strong>Team Lead/Supervisor</strong> - Average Salary: £35,000 - £50,000 Annually</li>
<li><strong>Corporate Trainer</strong> - Average Salary: £30,000 - £45,000 Annually</li>
<li><strong>Diversity and Inclusion Officer</strong> - Average Salary: £32,000 - £47,000 Annually</li>
<li><strong>Networking Specialist</strong> - Average Salary: £37,000 - £53,000 Annually</li>
<li><strong>Mediator</strong> - Average Salary: £30,000 - £44,000 Annually</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Interpersonal Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Interpersonal Skills</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Effective Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Communication</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Emotional Intelligence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Collaboration and Teamwork</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Collaboration and Teamwork</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Networking and Relationship Building</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Networking and Relationship Building</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Cultural Sensitivity and Diversity</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cultural Sensitivity and Diversity</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Conflict Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Negotiation Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiation Skills</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Professional Skills

Personal Development

Counselling Skills

Professional Development

Interpersonal Skills

Interpersonal Skills for Professional Development: Building Effective Relationships

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<p>Professional development is important for professionals to learn to gain credentials such as academic degrees, training, and workshops that will improve their skill set. To encourage professionals to learn more, they need to be motivated which this course is offering. This course will help any professionals who are struggling in attaining motivation and professional development. You will learn about the concept of success and how you could use this to become successful. It will help boost your confidence to learn the skills to become successful in the profession you chose.</p>
<h3><b>Course Highlights</b></h3>
<p><b>Motivation and Professional Development Skills Course</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <strong>Motivation and Professional Development Skills Course</strong> into </span><b>18</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>16 hours, 15 minutes</b><span> and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Motivation and Professional Development Skills Course</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Motivation and Professional Development Skills Course </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Motivation and Professional Development Skills Course</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p><table>				<tbody><tr>
					<td colspan="4">What is Motivation?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Kinds of Motivation</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Overview of Motivation Theories</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Comprehensive Effective Strategies</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Skills for Professional Development</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - What are Soft Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Communication</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Teamwork</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Problem Solving</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Time Management</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Attitude and Work Ethic</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Adaptability/Flexibility</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Self-Confidence (Owning It)</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Ability to Learn from</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Networking</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Certified Interpersonal &amp; Communication Skills Training - Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

Learning & Development

Trainers Course

Continuous Professional Development (CPD)

Motivation and Professional Development Skills Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the dynamic landscape of the modern workplace, soft skills are no longer just "nice to have"&mdash;they are essential tools for success. This comprehensive Soft Skills Training Course is meticulously designed to equip participants with a robust set of interpersonal and organisational abilities that are crucial in today&#39;s fast-paced work environments.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion, participants will receive a CPD certificate, signifying their commitment to continuous professional development and mastery of key soft skills. This course is not just an educational journey; it&#39;s an investment in one&#39;s professional future, opening doors to new opportunities and paving the way for success in various career paths.<br fr-original-style="" style="box-sizing: border-box;">

</p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Soft Skills Training &nbsp; &nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the importance and relevance of soft skills in the workplace.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain an understanding of various soft skills, including communication, teamwork, and problem-solving.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the significance of time management, adaptability, and self-confidence in professional environments.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire techniques for effective communication and collaboration within teams.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop problem-solving strategies and techniques for overcoming workplace challenges.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enhance networking abilities and cultivate a positive attitude towards work.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;">
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A great online learning experience.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Access to the study resources anytime you want.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get a year-long access to the course.</span></li>
</ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module One: Getting Started</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Two: What are Soft Skills?</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Three: Communication</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Four: Teamwork</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Five: Problem-Solving</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Six: Time Management</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Seven: Attitude and Work Ethic</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Eight: Adaptability/Flexibility</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Nine: Self-Confidence (Owning It)</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Ten: Ability to Learn From (continues in next bullet point)</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Eleven: Networking</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Twelve: Wrapping Up</li>
</ul><div id="course-pricing" fr-original-style="" style="box-sizing: border-box;">


<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2>

<p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Soft Skills Training Course is suitable for -</span></p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Employees seeking to improve their professional skills and performance.</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managers and team leaders aiming to enhance team productivity and effectiveness.</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals looking to advance their careers by mastering soft skills.</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Entrepreneurs and business owners wanting to build strong and cohesive teams.</li>
</ul>

<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2>



<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</span>


</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2>

<p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p>

<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2>

<ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Human Resources Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Training and Development Specialist</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Team Leader or Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Project Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer Service Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Sales Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Business Consultant</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Leadership Coach</li>
</ul>
</div>

Course Gate

Communication Skills

Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.

Soft Skills Training 

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for individuals who want to develop a core set of soft skill.</p>Overview<p>Upon successful completion of this course, students will be able to better interact and communicate in the workplace.</p><p>In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.</p></div><div id="course-pills-2"><h3>1 - GETTING STARTED</h3> <ul> <li>Housekeeping Items</li> <li>Pre-Assignment Review</li> <li>Workshop Objectives</li> <li>The Parking Lot</li> <li>Action Plan</li> </ul> <h3>2 - WHAT ARE SOFT SKILLS?</h3> <ul> <li>Definition of Soft Skills</li> <li>Empathy and the Emotional Intelligence Quotient</li> <li>Professionalism</li> <li>Learned vs. Inborn Traits</li> </ul> <h3>3 - SOFT SKILL 1: COMMUNICATION</h3> <ul> <li>Ways We Communicate</li> <li>Improving Non-Verbal Communication</li> <li>Listening</li> <li>Openness and Honesty</li> </ul> <h3>4 - SOFT SKILL 2: TEAMWORK</h3> <ul> <li>Identifying Capabilities</li> <li>Get Into Your Role</li> <li>Learn the Whole Process</li> <li>The Power of Flow</li> </ul> <h3>5 - SOFT SKILL 3: PROBLEM SOLVING</h3> <ul> <li>Define the Problem</li> <li>Generate Alternative Solutions</li> <li>Evaluate the Plans</li> <li>Implementation and Re-evaluation</li> </ul> <h3>6 - SOFT SKILL 4: TIME MANAGEMENT</h3> <ul> <li>The Art of Scheduling</li> <li>Prioritizing</li> <li>Managing Distractions</li> <li>The Multitasking Myth</li> </ul> <h3>7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC</h3> <ul> <li>What Are You Working For?</li> <li>Caring for Others vs. Self</li> <li>Building Trust</li> <li>Work Is Its Own Reward</li> </ul> <h3>8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY</h3> <ul> <li>Getting over the Good Old Days Syndrome</li> <li>Changing to Manage Process</li> <li>Changing to Manage People</li> <li>Showing You're Worth Your Weight in Adaptability</li> </ul> <h3>9 - SOFT SKILL 8: SELF-CONFIDENCE</h3> <ul> <li>Confident Traits</li> <li>Self-Questionnaire</li> <li>Surefire Confidence Building Tactics</li> <li>Build Up Others</li> </ul> <h3>10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM</h3> <ul> <li>Wow, You Mean I'm Not Perfect?</li> <li>Listen With An Open Mind</li> <li>Analyze and Learn</li> <li>Clear the Air and Don't Hold Any Grudges</li> </ul> <h3>11 - SOFT SKILL 10: NETWORKING</h3> <ul> <li>Redefining Need</li> <li>Identifying Others' Interests</li> <li>Reaching Out</li> <li>When to Back Off</li> </ul> <h3>12 - WRAPPING UP</h3> <ul> <li>Words From The Wise</li> <li>Review Of The Parking Lot</li> <li>Lessons Learned</li> <li>Recommended Reading</li> <li>Completion Of Action Plans And Evaluations</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

IT Skills

Soft Skills

Essential Skills

10 Soft Skills You Need

<div>
	<h3><b>Description:</b></h3>
<p><span>Soft skills are those set of specific personality traits that makes an employee compatible to work with. This Soft Skills Training will try to discuss 10 of such skills. With this course you will better understand the importance of developing a set of soft skills. You will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, you will improve on almost every aspect of your career.</span></p>
<h3><b>Assessment:</b></h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Soft Skills Training </b>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic background.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Soft Skills Training</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
		</div><table width="100%">				<tbody><tr>
					<td><i></i></td>
					<td>Module One: Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two: What are Soft Skills?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three: Communication</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four: Teamwork</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five: Problem-Solving</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven: Attitude and Work Ethic</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight: Adaptability/Flexibility</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine: Self-Confidence (Owning It)</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten: Ability to Learn from</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven: Networking</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve: Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Soft Skills Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Soft Skills Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
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Employability Skills

Computer Skills

Soft Skills Training

<p><strong>***Don't Spend More; Spend Smart***</strong></p><p><strong>Life Just Got Better This Summer! Save Up To £5,227 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now</strong></p><p>Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Soft Skills and other relevant fields!</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Soft Skills bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Soft Skills course that will enhance your skills and prepare you for the competitive job market.</p><p>Also, our Soft Skills experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p><p>Furthermore, to help you showcase your expertise in Soft Skills, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Soft Skills Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>Diploma in Becoming Career Smart</li><li><strong>Course 02: </strong>Leadership &amp; Management Diploma</li><li><strong>Course 03: </strong>Personal and Networking Skills</li><li><strong>Course 04: </strong>Business English Perfection Course</li><li><strong>Course 05: </strong>Business Writing</li><li><strong>Course 06: </strong>Level 2 Microsoft Office Essentials</li><li><strong>Course 07: </strong>Touch Typing Essentials</li><li><strong>Course 08: </strong>Effective Communication Skills</li><li><strong>Course</strong> 09:Team Management</li><li><strong>Course 10: </strong>Decision Making and Critical Thinking</li><li><strong>Course 11: </strong>Interpersonal Skills in Management</li><li><strong>Course 12: </strong>Public Speaking and Presentation Skill Course<strong><br /></strong></li><li><strong>Course 13: </strong>Workplace Professionalism and boundaries - Level 2</li><li><strong>Course 14</strong><strong>: </strong>Career Journey in 2021 and Beyond</li></ul><p><strong>Benefits you'll get choosing Apex Learning for this Soft Skills:</strong></p><ul><li>Pay once and get lifetime access to 14 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable experience without leaving your home</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>Curriculum of <strong>Soft Skills Bundle </strong></p><p><strong>Course 01: Diploma in Becoming Career Smart</strong></p><ul><li>Understanding the Talk</li><li>Getting Prepared to Make the Call</li><li>Creative Openings</li><li>Making Your Pitch</li><li>Handling Objections</li><li>Sealing the Deal</li><li>Following Up</li><li>Setting Goals</li><li>Managing Your Data</li><li>Using a Prospect Board</li></ul><p><strong>Course 02: Leadership &amp; Management Diploma</strong></p><ul><li>Understanding Management and Leadership</li><li>Leadership Theories</li><li>Improving Management and Leadership Performance</li><li>High Performance Teams</li><li>Motivating Employees</li><li>Organisational Skills</li><li>Talent Management</li><li>Succession Planning</li><li>Business Process Management</li><li>Communication Skills</li><li>Negotiation Techniques</li><li>Managing Meetings and Giving Feedback</li><li>Managing Change</li><li>Time Management</li><li>Stress Management</li><li>Emotional Intelligence in Leadership</li><li>Managing Conflict</li><li>Dealing with Office Politics</li><li>Risk Management</li><li>Corporate Responsibility and Ethics</li></ul><h2>
        
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                                        145 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Soft Skills bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p>
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        <div>Requirements</div>
    </h2>

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                            <p>Our Soft Skills is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G.</p><p>There is no time limit for completing this course; it can be studied in your own time at your own pace.</p>
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                            <p>Having this various expertise will increase the value of your CV and open you up to multiple job sectors.</p>
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        <div>Certificates</div>
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                                    <h4>Certificate of completion</h4>
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            Digital certificate -
            Included
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Apex Learning

The 14 Essential Career Soft Skills

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict.</p>Overview<p>Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills.</p><p>In this course, participants will develop a core set of ten soft skills.</p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li><li>Action Plan</li></ul><h4>What are Soft Skills?</h4><ul><li>Definition of Soft Skills</li><li>Empathy and the Emotional Intelligence Quotient</li><li>Professionalism</li><li>Learned vs. Inborn Traits</li><li>Practical Illustration</li></ul><h4>Communication</h4><ul><li>Ways We Communicate</li><li>Improving Nonverbal Communication</li><li>Listening</li><li>Openness and Honesty</li><li>Practical Illustration</li></ul><h4>Team Work</h4><ul><li>Identifying Capabilities</li><li>Get Into Your Role</li><li>Learn the Whole Process</li><li>The Power of Flow</li><li>Practical Illustration</li></ul><h4>Problem Solving</h4><ul><li>Define the Problem</li><li>Generate Alternative Solutions</li><li>Evaluate the Plans</li><li>Implementation and Re-Evaluation</li><li>Practical Illustration</li></ul><h4>Time Management</h4><ul><li>The Art of Scheduling</li><li>Prioritizing</li><li>Managing Distractions</li><li>The Multitasking Myth</li><li>Practical Illustration</li></ul><h4>Attitude and Work Ethic</h4><ul><li>What Are You Working For?</li><li>Caring for Others vs Caring for Self</li><li>Building Trust</li><li>Work Is Its Own Reward</li><li>Practical Illustration</li></ul><h4>Adaptibility/Flexibility</h4><ul><li>Getting Over the Good Old Days Syndrome</li><li>Changing to Manage Process</li><li>Changing to Manage People</li><li>Showing You?re Worth Your Weight in Adaptability</li><li>Practical Illustration</li></ul><h4>Self Confidence (Owning It)</h4><ul><li>Confident Traits</li><li>Self-Questionnaire</li><li>Sure-fire Self-Confidence Building Tactics</li><li>Build Up Others</li><li>Practical Illustration</li></ul><h4>Ability to Learn</h4><ul><li>Wow, You Mean I?m Not Perfect?</li><li>Listen with an Open Mind</li><li>Analyze and Learn</li><li>Clear the Air and Don?t Hold Any Grudges</li><li>Practical Illustration</li></ul><h4>Networking</h4><ul><li>Redefine Need</li><li>Identifying Others? Interests</li><li>Reach Out</li><li>When to Back Off</li><li>Practical Illustration</li></ul><h4>Wrapping Up</h4><ul><li>Words From the Wise</li></ul></div>

People Skills

Management Skills

Ten Soft Skills You Need

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					<p><span>This comprehensive course on <b>The 11 Essential Career Soft Skills</b> will deepen your understanding on this topic.</span></p><p><span>After successful completion of this course you can acquire the required skills in this sector. This <b>The 11 Essential Career Soft Skills</b> comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.</span></p><p><span>So enrol in this course today to fast track your career ladder.</span></p>					</div>
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			<h2>How will I get my certificate?</h2>		</div>
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					<p><span>There is no experience or previous qualifications required for enrolment on this <b>The 11 Essential Career Soft Skills</b>. It is available to all students, of all academic backgrounds.</span></p>					</div>
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					<p><span>Our <b>The 11 Essential Career Soft Skills</b> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</span></p><p><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></p>					</div>
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					<p><span>Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-</span></p><ul><li>Open doors of opportunities</li><li>Increase your adaptability</li><li>Keep you relevant</li><li>Boost confidence</li></ul><p>And much more!</p>					</div>
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					</div> <h3>Course Curriculum</h3><div><p>2 sections • 12 lectures • 01:02:00 total length</p></div><div><div><div><div><div><div><div><p>•Module 01: The Soft Tech Savvy Way to Always Be Essential: 00:08:00</p></div><div><div><p>•Module 02: Not My Job and I Am Happy to Do It: 00:04:00</p></div><div><div><p>•Module 03: You Can Become a Master Communicator: 00:06:00</p></div><div><div><p>•Module 04: Feedback Video for the 11 Essential Career Soft Skills: 00:01:00</p></div><div><div><p>•Module 05: Your EQ Will Beat a Higher IQ: 00:06:00</p></div><div><div><p>•Module 06: Become a Leader without the Title or Formal Authority: 00:05:00</p></div><div><div><p>•Module 07: Building Your Winning Team: 00:07:00</p></div><div><div><p>•Module 08: Make Every One of Your Seconds Count: 00:08:00</p></div><div><div><p>•Module 09: Unleash Your Inner Anthony Robbins: 00:03:00</p></div><div><div><p>•Module 10: Avoid Being Uncool: 00:07:00</p></div><div><div><p>•Module 11: Clothes Can Still Make or Break Your Career: 00:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - The 11 Essential Career Soft Skills: 3 days</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

The 11 Essential Career Soft Skills

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					<p><span>This comprehensive course on <b>Listening Skills: Workplace Soft Skills</b> will deepen your understanding on this topic.</span></p><p><span>After successful completion of this course you can acquire the required skills in this sector. This <b>Listening Skills: Workplace Soft Skills</b> comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.</span></p><p><span>So enrol in this course today to fast track your career ladder.</span></p>					</div>
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			<h2>How will I get my certificate?</h2>		</div>
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					<p><span>You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</span></p>					</div>
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			<h2>Who is This course for?</h2>		</div>
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					<p><span>There is no experience or previous qualifications required for enrolment on this <b>Listening Skills: Workplace Soft Skills</b>. It is available to all students, of all academic backgrounds.</span></p>					</div>
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			<h2>Requirements</h2>		</div>
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					<p><span>Our <b>Listening Skills: Workplace Soft Skills</b> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</span></p><p><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></p>					</div>
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			<h2>Career Path</h2>		</div>
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					<p><span>Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-</span></p><ul><li>Open doors of opportunities</li><li>Increase your adaptability</li><li>Keep you relevant</li><li>Boost confidence</li></ul><p>And much more!</p>					</div>
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					</div> <h3>Course Curriculum</h3><div><p>2 sections • 22 lectures • 00:59:00 total length</p></div><div><div><div><div><div><div><div><p>•Module 01: Quick Wins - The Cell Phone Secret to Good Listening Skills: 00:02:00</p></div><div><div><p>•Module 02: Stacking the Listening Environment in Your Favor: 00:04:00</p></div><div><div><p>•Module 03: The Telephone Listening Trap Will Never Catch You Again: 00:02:00</p></div><div><div><p>•Module 04: Housekeeping Note Sometimes You should Turn OFF Your Listening Skills: 00:01:00</p></div><div><div><p>•Module 05: Setting Just One Agenda Item Listening: 00:03:00</p></div><div><div><p>•Module 06: It Is Incredibly Easy to See How Well You Are Listening: 00:01:00</p></div><div><div><p>•Module 07: It's Even Easier to Listen When You Do This: 00:04:00</p></div><div><div><p>•Module 08: Technology Will Eat Your Brain Unless You Do This: 00:05:00</p></div><div><div><p>•Module 09: Using Your Most Effective Body Language Tool: 00:03:00</p></div><div><div><p>•Module 10: The Best Listening Body Language from the Neck Down: 00:04:00</p></div><div><div><p>•Module 11: Reading the Speaker's Body: 00:04:00</p></div><div><div><p>•Module 12: Connecting At the Emotional Level with Your Colleague to Hear All: 00:02:00</p></div><div><div><p>•Module 13: Mastering the Art of NOT Interrupting: 00:02:00</p></div><div><div><p>•Module 14: Asking for Clarification Is a Great Form of Listening: 00:02:00</p></div><div><div><p>•Module 15: Engaging In Conversation at Just the Right Time: 00:03:00</p></div><div><div><p>•Module 16: Strong Listening Creates Strong Reactions from You: 00:01:00</p></div><div><div><p>•Module 17: Honing Your Sense of Timing and Judgment to Make You a Great Listener: 00:02:00</p></div><div><div><p>•Module 18: Using the Magic of Pen and Paper Tools to Your Advantage: 00:04:00</p></div><div><div><p>•Module 19: Summarizing the Conversation Is Great for You and Your Colleague: 00:04:00</p></div><div><div><p>•Module 20: The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!: 00:03:00</p></div><div><div><p>•Module 21: Conclusion - Your New Reputation as a Great Listener!: 00:03:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Listening Skills: Workplace Soft Skills: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Listening Skills

Active Listening

Business Communication Skills

Listening & Speaking

Study Skills

Listening Skills: Workplace Soft Skills

<div id="course-pills-1">Duration<p>1.5 Days</p><p>9 CPD hours</p>This course is intended for<p>This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment.</p>Overview<p>Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment.</p><p>In this course, students will learn how to communicate, act and manage time effective in a business environment.</p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Icebreaker</li><li>Housekeeping Items</li><li>The Parking Lot</li><li>Workshop Objectives</li></ul><h4>The Big Picture</h4><ul><li>What is Communication?</li><li>How Do We Communicate?</li><li>Other Factors in Communication</li></ul><h4>Understanding Communication Barriers</h4><ul><li>An Overview of Common Barriers</li><li>Language Barriers</li><li>Cultural Barriers</li><li>Differences in Time and Place</li></ul><h4>Paraverbal Communication Skills</h4><ul><li>The Power of Pitch</li><li>The Truth about Tone</li><li>The Strength of Speed</li></ul><h4>Non-Verbal Communication</h4><ul><li>Understanding the Mehrabian Study</li><li>All About Body Language</li><li>Interpreting Gestures</li></ul><h4>Speaking like a Star</h4><ul><li>S = Situation</li><li>T = Task</li><li>A = Action</li><li>R = Result</li><li>Summary</li></ul><h4>Listening Skills</h4><ul><li>Seven Ways to Listen Better Today</li><li>Understanding Active Listening</li><li>Sending Good Signals to Others</li></ul><h4>Asking Good Questions</h4><ul><li>Open Questions</li><li>Closed Questions</li><li>Probing Questions</li></ul><h4>Appreciative Inquiry</h4><ul><li>The Purpose of AI</li><li>The Four Stages</li><li>Examples and Case Studies</li></ul><h4>Mastering the Art of Conversation</h4><ul><li>Level One: Discussing General Topics</li><li>Level Two: Sharing Ideas and Perspectives</li><li>Level Three: Sharing Personal Experiences</li><li>Our Top Networking Tips</li></ul><h4>Advanced Communication Skills</h4><ul><li>Understanding Precipitating Factors</li><li>Establishing Common Ground</li><li>Using ?I? Messages</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Review of Parking Lot</li><li>Lessons Learned</li><li>Completion of Action Plans and Evaluations</li></ul><h4>Principles of Professional Behavior</h4><ul><li>Always be Your Best</li><li>Meeting and Greeting</li><li>Sending Social Invitations to Business Associates</li></ul><h4>Interview Etiquette</h4><ul><li>Interviewing</li><li>Before the Interview</li><li>In the Waiting Room</li><li>During the Interview</li><li>After the Interview</li><li>Job Fair Interviews</li></ul><h4>Planning &amp; Attending Business Meetings</h4><ul><li>Office Meetings</li><li>Meal Meetings</li></ul><h4>Electronic Etiquette</h4><ul><li>Voicemail</li><li>Cell Phones</li><li>Email</li></ul><h4>Multiculture Etiquette</h4><ul><li>Defining the Challenge</li><li>Five Steps to Dealing with Diversity </li><li>Guidelines for Managing Diverse Relationships</li></ul><h4>Time Management Concepts</h4><ul><li>Benefits of better time utilization</li><li>Who controls your schedule?</li></ul><h4>Your Job: What You Are Responsible for Accomplishing?</h4><ul><li>Your job responsibilities</li><li>Setting objectives</li><li>Setting priorities</li></ul><h4>How to Use Your Time</h4><ul><li>Gathering data-the time log</li><li>Analyzing the data</li></ul><h4>Delegation: Working Through Others</h4><ul><li>Why some people don't delegate</li><li>Levels of delegation</li><li>How to delegate</li><li>Benefits of delegation</li><li>Getting started</li></ul><h4>Planning: Keys to Achievement</h4><ul><li>Planning: Keys to Achievement</li></ul><h4>Coping with Common Time Wasters</h4><ul><li>Coping with self-generated time wasters</li><li>Coping with environmental time wasters</li></ul><h4>Personal Needs that Get in the Way of Effective Time Utilization</h4><ul><li>Needs profile analysis</li><li>Self-assessment questionnaire</li><li>Applying needs assessment results</li></ul><h4>Planning for Improvement</h4><ul><li>Six tips for effective time management</li><li>Planning for improved time utilization</li></ul><h4>Follow-Up: Staying on Track</h4><ul><li>Time savings progress report</li><li>Time savings progress chart</li><li>Time management progress survey</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Meeting Skills

Business Soft Skills

<h2>Description</h2><p><span><strong>Soft Skills Diploma</strong></span></p><p><span>To stay ahead of the competition, you have to possess a certain set of skills like communication skills, team building skills and leadership skills, which can be built and honed with the help of our Soft Skills Diploma. Irrespective of whether you are communicating with your colleagues, interacting with your customers or just talking to your suppliers, the success you achieve in your workplace depends on how you present your ideas and yourself. The content of the Soft Skill Diploma course has been put together by people with years of experience and will provide you with valuable organizational and interpersonal skills that will help you to further your career. Acquire all the skills that you would require to move forward in the corporate world and also hone the personal traits that would help you to develop interpersonal relationships. Soft skills are important to everyone, no matter what profession they are in and hence, acquiring this diploma will help you qualify for any profession you chose. However, since soft skills are more important when dealing with people, this diploma would help you to land a position in human resources very easily. Very different to 'hard skills' that mean the technical skills that you acquire in a profession, soft skills being subjective and inter-personal, can be applied to a wide variety of jobs. Soft skills are extremely important when we wish to present our-self in a professional manner.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1:</strong> Introduction to Soft Skills</span><br />
<span><strong>2:</strong> Essential Communication Skills</span><br />
<span><strong>3:</strong> Personality Development</span><br />
<span><strong>4:</strong> Decision Making</span><br />
<span><strong>5:</strong> Leadership</span><br />
<span><strong>6:</strong> Stress Management</span><br />
<span><strong>7:</strong> Interpersonal Skills</span><br />
<span><strong>8:</strong> Problem Solving</span><br />
<span><strong>9:</strong> Workplace Etiquette</span><br />
<span><strong>10:</strong> Team Building</span><br />
<span><strong>11</strong>: Thinking Skills</span><br />
<span><strong>12</strong>: Time Management</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Soft Skills Course

<p>Acquire the complete set of soft skills you need to succeed in the competitive world of business with the Interpersonal and Administrative Management course. The skills and knowledge you learn in the Interpersonal and Organisational Soft Skills course will give you the confidence and the ability to interact effectively with others in a professional setting.</p><p>Soft skills are personal attributes that an employee needs in order to be successful in their role. The Interpersonal and Organisational Soft Skills course is designed to enhance your soft skills and increase your chances of professional development. Add a whole set of amazing new skills to your CV and increase your employability with this course.</p><p>You'll get a <strong>Free Student ID</strong> card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.</p><p>This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this course today - gear up with the essential skills to set yourself up for excellence!</p><p><strong>The Interpersonal and Organisational Soft Skills course will help you:</strong></p><ul><li>Develop your public speaking skills</li><li>Identify the attributes required for a good interpersonal relationship</li><li>Improve your current habits and routines to ensure you are super organised</li><li>Find out how to fight procrastination</li><li>Understand how to manage a project from start to finish</li><li>Write project goals and achieve deliverables</li></ul> <p>Start your learning journey straight away with this course and take a step toward a brighter future!</p><p><strong>Why Prefer this Course? </strong></p><ul><li>Opportunity to earn a certificate accredited by <strong>CPD </strong>after completing this course</li><li><strong>Student ID card </strong>with amazing discounts - completely for <strong> FREE! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Standards-aligned lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete this program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul><p><strong>*** Course Curriculum ***</strong></p><p><strong></strong><strong> Interpersonal and Organisational Soft Skills Course </strong><strong></strong><strong></strong></p><ul><li>What are Soft Skills?</li><li>Communication</li><li>Teamwork</li><li>Problem-Solving</li><li>Time Management</li><li>Attitude and Work Ethic</li><li>Adaptability/Flexibility</li><li>Self-Confidence (Owning It)</li><li>Ability to Learn from</li><li>Networking</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in this course, your skills and knowledge will be tested with an <strong>automated multiple-choice assessment</strong>. You will then receive instant results to let you know if you have successfully passed the Interpersonal and Organisational Soft Skills course.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
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                                            Accredited by CPD Quality Standards
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                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

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                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
            <div><p>Upon passing the Bundle, you need to order to receive a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD</strong>.</p></div>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><ul><li>Upon passing the Bundle, you need to order to receive a <strong>Hard Copy certificate</strong> for each of the courses inside this bundle as proof.</li><li>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</li></ul></div>

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