Name: Line Management
Price: 25 GBP
Availability: InStock

<div id="learn-press-course-description">

	<p>Embark on a transformative journey into the dynamic realm of Human Resource Management (HRM). In the UK, where the demand for skilled HR professionals is surging, this course stands as a gateway to unrivaled career prospects. With a staggering 87% increase in HR job postings last year alone, mastering HRM is not just an option but a strategic career move. Delve into the intricacies of employee relations, talent acquisition, and strategic workforce planning, and position yourself as a vital asset in the evolving corporate landscape.</p>
<p>Unlock a plethora of skills and knowledge through this comprehensive course, designed to meet the demands of the contemporary business environment. From mastering recruitment strategies to honing your conflict resolution prowess, each module equips you with indispensable HR expertise. With a focus on real-world applications, this course empowers learners to navigate the complex tapestry of HR challenges, fostering a strategic mindset and sharpening analytical abilities.</p>
<p>Elevate your career potential by enrolling in this HRM course - a transformative experience that not only imparts critical skills but also positions you as a sought-after HR professional in the thriving UK job market.</p>
<p><strong>Learning Outcomes:</strong></p>
<ul>
<li>Strategic Workforce Planning</li>
<li>Effective Employee Relations</li>
<li>Talent Acquisition Mastery</li>
<li>Conflict Resolution Proficiency</li>
<li>HR Analytics Competence</li>
<li>Ethical Leadership in HRM</li>
</ul>
<p><b>Why Choose Us?</b></p>
<ul>
<li>Lifetime access to course materials</li>
<li>Full tutor support is available Monday through Friday for all courses</li>
<li>Learn  essentials skills at your own pace from the comfort of your home</li>
<li>Gain a thorough understanding of the course</li>
<li>Access informative video modules taught by expert instructors</li>
<li>24/7 assistance and advice available through email and live chat</li>
<li>Study the course on your computer, tablet, or mobile device</li>
<li>Improve your chances of gaining professional skills and earning potential by completing the course.</li>
</ul>
<p><strong>Who Is This Course For?</strong></p>
<ul>
<li>Aspiring HR Professionals</li>
<li>Managers Seeking HR Skills</li>
<li>Recent Graduates in Business</li>
<li>Entrepreneurs Handling HR Functions</li>
<li>Career Changers to HR</li>
</ul>
<p><b>Assessment</b></p>
<p>The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement.</p>
<p><strong>Career Path:</strong></p>
<ul>
<li>HR Manager: £40,000 - £70,000</li>
<li>Talent Acquisition Specialist: £35,000 - £55,000</li>
<li>Employee Relations Advisor: £35,000 - £50,000</li>
<li>HR Analytics Consultant: £45,000 - £65,000</li>
<li>Learning and Development Manager: £45,000 - £60,000</li>
<li>Recruitment Consultant: £30,000 - £45,000</li>
</ul>

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            <h3>
                Human Resource Management                            </h3>

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                <i></i>
                <i></i>
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        <span>Introduction to Human Resources</span>
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        <span>Strategic HRM</span>
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        <span>Labour and Employment Law</span>
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        <span>Organisational Development</span>
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        <span>Performance Management and Appraisal</span>
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        <span>UK Recruitment and Legislation</span>
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        <span>Compensation and Benefits</span>
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</li>

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        <span>Talent Management</span>
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        <span>Training and Development</span>
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        <span>Recruitment and Selection</span>
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EduXpress

HR Management

HR (Human Resources)

HR Advisor

HR Analytics

Human Resources Management

HR Manager

Human Resource Management

General Admission

<div id="learn-press-course-description">

	<h2><strong>Overview</strong></h2>
<p>Our comprehensive course is designed to provide you with the necessary skills and knowledge to excel in your field. Developed by professionals with years of experience, this course is perfect for anyone looking to kick start their career or advance their skills.</p>
<p>It features an audio-visual presentation and easy-to-learn modules, allowing for a self-paced learning experience. Our expert online support team is available during weekdays to assist you throughout the course.</p>
<h2><b>Learning Outcomes</b></h2>
<p>Upon completion of the course, you will be able to:</p>
<ul>
<li>Understand the fundamentals and its applications.</li>
<li>Develop the necessary skills to succeed in the field .</li>
<li>Apply your newly acquired knowledge to real-world scenarios.</li>
<li>Create effective and efficient solutions for relevant topics.</li>
<li>Enhance your employability and career prospects.</li>
</ul>
<p>It is designed to provide you with the knowledge needed to stand out in the competitive job market. With lifetime access to course materials and the ability to learn at your own pace, this course is the perfect opportunity to improve your skills and advance your career.</p>
<p>You can learn at your own pace, from the comfort of your home, as all course materials are accessible online at any time.</p>
<h2><b>Why Choose Us?</b></h2>
<ul>
<li>Lifetime access to course materials</li>
<li>Full tutor support is available Monday through Friday for all courses</li>
<li>Learn  essentials skills at your own pace from the comfort of your home</li>
<li>Gain a thorough understanding of the course</li>
<li>Access informative video modules taught by expert instructors</li>
<li>24/7 assistance and advice available through email and live chat</li>
<li>Study the course on your computer, tablet, or mobile device</li>
<li>Improve your chances of gaining professional skills and earning potential by completing the course.</li>
</ul>
<h2><b>Why should you study this course?</b></h2>
<p>The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life.</p>
<h2><b>Assessment</b></h2>
<p>The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement.</p>
<h2><b>Career Path</b></h2>
<p>The course is designed to equip you with the skills and knowledge you need to succeed in the field. After completing the course, you will be able to pursue a variety of career opportunities in different industries.</p>

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                Fire Safety Training                            </h3>

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                <i></i>
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        <span>Introduction to Fire Safety</span>
        <div>
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                    </div>
    
</li>

<li>
    
        <span>Fire Safety Legislation</span>
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        <span>Fire Risk Assessment &amp; Prevention</span>
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        <span>Fire Safety Management</span>
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        <span>Building Design and Fire Safety</span>
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        <span>Electrical Safety and Fire Hazards</span>
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<li>
    
        <span>Chemical and Hazardous Material Safety</span>
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<li>
    
        <span>Fire Investigation and Analysis</span>
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</li>

<li>
    
        <span>Fire Safety and Human Behaviour</span>
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        <span>Fire Safety in the Workplace</span>
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Fire Safety

Fire Safety Awareness

Firefighter Training

Fire Awareness

Fire Safety Instructor

Trainers Course

Fire Safety Training

<p>In a world where customer satisfaction is paramount, '<strong>Complaints Handling for Customer Care: Best Practices</strong>' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Grasp the intrinsic link between complaints and augmenting customer value.</li>
<li>Cultivate robust relationships through rapport-building techniques.</li>
<li>Demonstrate mastery in tailoring communication styles to diverse customer types.</li>
<li>Implement customer-focused solutions for resolving complaints seamlessly.</li>
<li>Utilise advanced technology and tools for proactive service recovery and enhanced customer care.</li>
</ul>
<h3><b>Why choose this Complaints Handling for Customer Care: Best Practices<span> course</span>?</b></h3>
<ul>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b><b> </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the <b>Complaints Handling for Customer Care: Best Practices</b> Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
</ul>
<h3><b>Who is this Complaints Handling for Customer Care: Best Practices<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Customer service representatives aiming to elevate their problem-solving prowess.</li>
<li>Managers overseeing customer care departments and seeking systemic improvements.</li>
<li>Entrepreneurs wanting to instil a customer-centric culture within their startups.</li>
<li>Complaints handling teams looking to optimise their approaches.</li>
<li>Anyone passionate about transforming customer challenges into loyalty-building moments.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Customer Service Representative</strong>: £18,000 - £28,000</li>
<li><strong>Complaints Handler</strong>: £20,000 - £33,000</li>
<li><strong>Customer Experience Manager</strong>: £25,000 - £55,000</li>
<li><strong>Customer Care Director</strong>: £55,000 - £80,000</li>
<li><strong>Customer Retention Specialist</strong>: £23,000 - £40,000</li>
<li><strong>Customer Support Technology Consultant</strong>: £30,000 - £60,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Complaints Handling for Customer Care: Best Practices</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Complaints Handling for Customer Care: Best Practices</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Complaints &amp; Customer Value</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Complaints &amp; Customer Value</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Building Rapport &amp; Trust</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building Rapport &amp; Trust</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Effective Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Communication</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Handling Various Customer Types</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Various Customer Types</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Customer-Centric Complaint Resolution</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer-Centric Complaint Resolution</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Proactive Complaint Prevention and Service Recovery</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Proactive Complaint Prevention and Service Recovery</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Advanced Technology and Tools in Customer Care</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Advanced Technology and Tools in Customer Care</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Customer Care

Complaint Handling

Online Course Marketing

Customer Service

Customer Relations

Customer Experience Management

Complaints Handling for Customer Care: Best Practices

Packt

Python

Pandas

Kafka

The course helps you learn Snowflake from scratch and explore a few of its important features. You will build automated pipelines with Snowflake and use the AWS cloud with Snowflake as a data warehouse.

You will also explore Snowpark to be worked on the data pipelines.

Snowflake - Build and Architect Data Pipelines Using AWS

<p>The <strong>Contemporary Human Resource Management</strong> course provides a comprehensive overview of key HRM principles essential for navigating the complexities of the modern workplace. In today's dynamic business landscape, where talent acquisition, retention, and development are critical for organizational success, understanding concepts like Strategic Human Resource Management and Employee Hiring is paramount. Performance Management and Conflict Management modules equip individuals with tools to foster productivity and mitigate workplace disputes effectively.</p><p>Moreover, learning about Health and Safety Management ensures compliance with regulations, safeguarding both employees and employers. Proficiency in HRM not only enhances one's professional capabilities but also opens doors to job opportunities <strong>in the UK, where demand for skilled HR professionals remains high. According to recent surveys, HR managers in the UK earn competitive salaries, with averages ranging from £30,000 to £50,000 annually</strong>.</p><p><strong>The advantages of this course are evident in the growing demand for HR professionals, with job opportunities expected to increase by 9% in the coming years</strong>. Acquiring HRM expertise is not just beneficial for career advancement but also for contributing positively to organizational success and employee well-being in today's evolving work environment.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01:</strong> Introduction to Human Resource Management</li><li><strong>Module 02:</strong> Strategic Human Resource Management</li><li><strong>Module 03:</strong> Employee Hiring</li><li><strong>Module 04:</strong> Performance Management</li><li><strong>Module 05:</strong> Conflict Management</li><li><strong>Module 06:</strong> Health and Safety Management</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Analyse key HRM concepts for effective workforce management and planning.</li><li>Implement strategic HRM practices aligning with organizational goals and objectives.</li><li>Demonstrate proficiency in employee recruitment and selection processes.</li><li>Evaluate and enhance employee performance through strategic performance management techniques.</li><li>Apply conflict resolution strategies within the framework of HRM policies.</li><li>Implement health and safety protocols fostering employee well-being and compliance.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Introduction to Contemporary Human Resource Management <span>1:31:14</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Module 01: Introduction to Human Resource Management</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>15:34</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Strategic Human Resource Management</span>

                                                    <span>14:23</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Employee Hiring </span>

                                                    <span>15:58</span>

                                                        
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                                                <li>
                                                    <span>4: Module 04: Performance Management</span>

                                                    <span>15:54</span>

                                                        
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                                                <li>
                                                    <span>5: Module 05: Conflict Management </span>

                                                    <span>13:59</span>

                                                        
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                                                <li>
                                                    <span>6: Module 06: Health and Safety Management </span>

                                                    <span>14:26</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Human Resource Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Human Resource Management. Moreover, this course is ideal for:</p><ul><li>Aspiring HR professionals seeking foundational knowledge in HRM practices.</li><li>Managers aiming to align HR strategies with organizational goals.</li><li>Individuals transitioning to HR roles for career growth.</li><li>Employees involved in recruitment, performance, and conflict management.</li><li>Professionals responsible for health and safety compliance in organizations.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Human Resource Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Human Resource Management course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Human Resource Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Human Resource Management are:</p><ul><li>HR Officer - £22K to 30K/year.</li><li>Recruitment Consultant - £20K to 35K/year.</li><li>Training Coordinator - £22K to 32K/year.</li><li>Health and Safety Advisor - £25K to 40K/year.</li><li>Employee Relations Manager - £30K to 45K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Introduction to Contemporary Human Resource Management

<p>In today's modern world, understanding and addressing Mental Health in the workplace has become increasingly crucial. With rising awareness of mental health issues and their impact on productivity and well-being, there's a growing demand for professionals equipped with relevant skills.</p><p>This course provides comprehensive insights into Mental Health, covering topics from stress and anxiety disorders to medication and therapy in treatment. With modules dedicated to workplace mental health and approaching individuals in crisis, learners gain practical knowledge essential for today's work environments. In the UK, where mental health concerns are prevalent, job opportunities abound for those with expertise in this field</p><p>Invest in your team's well-being today and watch as productivity, morale, and employee retention soar! Together, let's cultivate a workplace where mental health is valued, respected, and nurtured.</p><p><strong>Key Features</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Course Curriculum of this Mental Health in the workplace Course:</strong></p><ul><li><strong>Module 01:</strong> Introduction to Mental Health</li><li><strong>Module 02:</strong> Overview of Mental health First Aid</li><li><strong>Module 03:</strong> Childhood and Adolescent Psychiatric</li><li><strong>Module 04</strong>: Stress and Anxiety Disorders</li><li><strong>Module 05:</strong> Schizophrenia</li><li><strong>Module 06:</strong> Personality Disorders</li><li><strong>Module 07:</strong> Mood Disorders</li><li><strong>Module 08:</strong> Eating &amp; Sleeping Disorders</li><li><strong>Module 09:</strong> Self Harm and Suicide</li><li><strong>Module 10:</strong> Medication and Therapy in the treatment of Mental Illness</li><li><strong>Module 11:</strong> Social Attitudes to Mental Illness</li><li><strong>Module 12: </strong>Mental Health Legislation and Services</li><li><strong>Module 13: </strong>Mental Health in the Workplace</li><li><strong>Module 14:</strong> Approach and React to People in Mental Health Crisis</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Identify symptoms of various mental health disorders accurately for intervention.</li><li>Apply mental health first aid techniques to support colleagues effectively.</li><li>Understand the development of psychiatric disorders in childhood and adolescence.</li><li>Recognize signs and manage stress, anxiety, and mood disorders appropriately.</li><li>Differentiate between various types of mental health illnesses for effective assistance.</li><li>Demonstrate knowledge of relevant legislation and services supporting mental health.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Mental Health in the workplace Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Mental Health in the workplace Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>HR professionals</li><li>Managers</li><li>Team leaders</li><li>Occupational health practitioners</li><li>Workplace counsellors</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Mental Health in the workplace Course. You just need to have an interest in Mental Health in the workplace Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Occupational Health Advisor</li><li>Mental Health Support Worker</li><li>HR Manager</li><li>Counsellor</li><li>Mental Health Nurse</li><li>Health and Wellbeing Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Mental Health in the workplace Course

<p>Are you ready to dive into the dynamic world of marketing? Equip yourself with the essential skills and knowledge to thrive in today's competitive market with our comprehensive Diploma in Marketing (Level 3) program. Designed to provide you with a solid foundation in marketing principles, this course will empower you to excel in various marketing roles and unleash your creativity in driving business success.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>In the Diploma in Marketing (Level 3), learners gain a comprehensive understanding of marketing principles and strategies. They start by exploring the fundamental concept of marketing and its importance in business. Next, they delve into setting effective marketing goals and identifying various types of marketing approaches. Through studying the marketing mix and funnel, learners discover how to develop and implement successful marketing campaigns. They also learn from common marketing mistakes, equipping them with the knowledge to avoid pitfalls. Effective communication skills are emphasized, focusing on conveying messages to the right audience in the right way. Additionally, learners explore techniques for engaging with customers and building strong relationships through effective customer communications. This curriculum provides a solid foundation for individuals looking to pursue careers in marketing or enhance their existing skills in the field.</p><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01:</strong> What is Marketing</li><li><strong>Module 02:</strong> Marketing Goals</li><li><strong>Module 03: </strong>Common Marketing Types (I)</li><li><strong>Module 04: </strong>Common Marketing Types (II)</li><li><strong>Module 05: </strong>The Marketing Mix</li><li><strong>Module 06: </strong>The Marketing Funnel</li><li><strong>Module 07:</strong> Marketing Mistakes (I)</li><li><strong>Module 08: </strong>Marketing Mistakes (II)</li><li><strong>Module 09: </strong>Communicating the Right Way</li><li><strong>Module 10: </strong>Customer Communications</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Define marketing principles and strategies for effective business promotion.</li><li>Set measurable goals aligning with organisational objectives for marketing campaigns.</li><li>Identify various types of marketing strategies and their applications.</li><li>Analyse components of the marketing mix for optimal business outcomes.</li><li>Implement marketing funnel techniques to drive customer acquisition and retention.</li><li>Evaluate common marketing mistakes and develop strategies for mitigation.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Diploma in Marketing (Level 3) <span>42:07</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: What is Marketing</span>

                                                    <span>05:43</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Marketing Goals</span>

                                                    <span>03:50</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Common Marketing Types (I)</span>

                                                    <span>04:57</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Common Marketing Types (II)</span>

                                                    <span>05:14</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: The Marketing Mix</span>

                                                    <span>03:44</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: The Marketing Funnel</span>

                                                    <span>03:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Marketing Mistakes (I)</span>

                                                    <span>04:02</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Marketing Mistakes (II)</span>

                                                    <span>03:27</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: Communicating the Right Way</span>

                                                    <span>03:32</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: Module 10: Customer Communications</span>

                                                    <span>03:32</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>11: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring marketers seeking foundational knowledge in marketing strategies.</li><li>Small business owners aiming to enhance their marketing capabilities.</li><li>Marketing assistants looking to advance their understanding of marketing principles.</li><li>Professionals transitioning into marketing roles for career growth opportunities.</li><li>Students interested in pursuing further studies in marketing or related fields.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Marketing Coordinator</li><li>Social Media Manager</li><li>Digital Marketing Assistant</li><li>Sales Representative</li><li>Market Research Analyst</li><li>Brand Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Diploma in Marketing (Level 3)

<p>In a digital landscape where every scroll and click demands attention, mastering the art of captivating content is not just a skill; it's a strategic advantage. Imagine harnessing the power to captivate your audience, compelling them to not only linger but to eagerly consume and share your message. It's not just about content creation; it's about crafting narratives that resonate, spark curiosity, and drive action. Welcome to the realm where ideas are currency, and creativity reigns supreme.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>Delve into the psychology of engagement, where every word, every image, holds the potential to transform mere viewers into fervent advocates. Discover the alchemy of generating ideas that leap from the mundane to the extraordinary, breathing life into concepts that linger in the minds of your audience long after the scroll. From inception to execution, learn to wield the tools of high-impact content creation, mastering the delicate balance between artistry and strategy. And once your masterpiece is crafted, journey into the realm of content marketing, where each piece becomes a strategic pawn in the game of digital dominance. Uncover the secrets of search engine optimization, unlocking the pathways that lead your content to the eager eyes of your awaiting audience. Join us on this transformative journey, where the power of your message is limited only by the bounds of your imagination.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Introduction To Content Creation</li><li>Module 02: How To Generate Ideas For Your Content</li><li>Module 03: How To Create High-Impact Content</li><li>Module 04: Introduction To Content Marketing</li><li>Module 05: The Benefits Of Content Marketing</li><li>Module 06: Content Marketing Strategy Development</li><li>Module 07: Search Engine Optimisation</li><li>Module 08: Measuring The Success Of Your Content Marketing</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Identify content creation principles for effective audience engagement and retention.</li><li>Generate diverse and innovative content ideas to fuel marketing strategies.</li><li>Develop high-impact content across various platforms and formats.</li><li>Understand the fundamentals of content marketing and its strategic importance.</li><li>Analyse the benefits of content marketing for brand awareness and growth.</li><li>Create and implement a comprehensive content marketing strategy for businesses.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Certificate on Content Creation and Content Marketing <span>1:56:24</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Introduction To Content Creation</span>

                                                    <span>11:25</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: How To Generate Ideas For Your Content</span>

                                                    <span>12:23</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: How To Create High-Impact Content</span>

                                                    <span>09:45</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Introduction To Content Marketing</span>

                                                    <span>09:45</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: The Benefits Of Content Marketing</span>

                                                    <span>19:56</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Content Marketing Strategy Development</span>

                                                    <span>12:08</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Search Engine Optimisation</span>

                                                    <span>15:20</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Measuring The Success Of Your Content Marketing</span>

                                                    <span>24:42</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring content creators seeking to enhance their skills.</li><li>Marketing professionals aiming to expand their content marketing expertise.</li><li>Small business owners looking to leverage content for brand growth.</li><li>Entrepreneurs interested in developing effective online marketing strategies.</li><li>Anyone eager to understand content creation and marketing dynamics.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Content Creator</li><li>Social Media Manager</li><li>Content Marketing Specialist</li><li>Digital Marketing Manager</li><li>SEO Specialist</li><li>Content Strategist</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Certificate on Content Creation and Content Marketing

<p>ð Unlock Your Presentation Potential with <strong>PowerPoint Mastery Basics</strong>! ð</p><p>Are your presentations lacking that wow factor? Do you find yourself struggling to engage your audience and convey your message effectively? It's time to transform your presentations into captivating masterpieces with our groundbreaking course - PowerPoint Mastery Basics!</p><p> </p><p><strong>ð Why PowerPoint Mastery Basics?</strong></p><p>â <strong>Unleash Your Creativity</strong>: Discover the hidden features of PowerPoint that will turn your slides from dull to dynamic. Learn how to design visually stunning presentations that captivate your audience's attention.</p><p>â <strong>Boost Your Efficiency</strong>: Say goodbye to hours spent tweaking your slides. Master time-saving techniques and shortcuts that will streamline your workflow, allowing you to create impactful presentations in record time.</p><p>â <strong>Command Attention</strong>: Learn the art of storytelling through slides. Understand how to structure your content for maximum impact, keeping your audience engaged from start to finish.</p><p>â <strong>Professionalism Redefined</strong>: Elevate your presentations to professional standards. Discover design principles, formatting tricks, and visual hierarchy techniques that will make your slides stand out in any professional setting.</p><p>â <strong>Interactive Learning</strong>: Our course is not just about theory; it's a hands-on experience. Dive into practical exercises and real-world examples that reinforce your learning and ensure immediate application of newfound skills.</p><p>â <strong>Lifetime Access and Updates</strong>: Get unlimited access to the course content and benefit from future updates. Stay ahead of the curve as PowerPoint evolves, and continue to refine your skills over time.</p><p> </p><p>ð <strong>Who Can Benefit?</strong></p><p>ð©âð¼ Business Professionals: Impress your clients and colleagues with polished presentations that convey your ideas persuasively.</p><p>ð¨âð« Educators: Transform your classroom experience with engaging presentations that enhance learning and retention.</p><p>ð©âð» Entrepreneurs: Pitch your ideas with confidence and leave a lasting impression on potential investors and partners.</p><p>ð¨âð Students: Stand out in your academic presentations with visually compelling slides that showcase your understanding of the subject matter.</p><p> </p><p>ð Don't miss out on this opportunity to revolutionize your presentations and leave a lasting impact! Join PowerPoint Mastery Basics today!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Basic</h4><div><div><ul><li><div>
<span></span><h5>
Overview</h5></div><div>
<span>
02:46													</span>
<span></span></div></li><li><div>
<span></span><h5>
Using The Right Mouse Button</h5></div><div>
<span>
02:49													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Home Menu - Clipboard Sub Menu - Editing Sub Menu</h5></div><div>
<span>
02:56													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Home Menu - Slides Sub Menu</h5></div><div>
<span>
03:24													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Home Menu - Font and Paragraph Sub Menus</h5></div><div>
<span>
03:19													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Home Menu - Drawing Sub Menu - Dictation Sub Menu</h5></div><div>
<span>
06:14													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Home Menu - Importing from Keynote and Google Docs</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Insert Menu - 3D Models and Add Ins</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Insert Menu - The Images Sub Menu</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Insert Menu - Media Sub Menu</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Design Menu</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Transitions Menu</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Animations Menu - Part One</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Animations Menu - Part Two</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Slide Show Menu</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Presenter View</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Review Menu</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Sharing and Collaboration</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The View Menu</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
View and Outline Command Example</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Advanced</h4><div><div><ul><li><div>
<span></span><h5>
Overview and Workspace</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The File Menu - Export Command</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The File Menu - Options Sub Menu</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding Sections</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Using Smart Art</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Hyperlinks</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding 3D Images</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Using the Actions Button</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Using the Zoom Feature</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Using the Screen Recorder</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Using the Picture Background</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Slide Master - Picture Background</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Slide Master - Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Using the Slide Sorter View</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Using the Presenter View (1)</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Using the Presenter View (2)</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Present Your Presentation Online</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Insert Menu - Add Ins (1)</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Insert Menu - Add Ins (2)</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Conclusion and Collaboration</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

PowerPoint Mastery Basics (Basic to Advanced)

<p><strong>Unlock Your Leadership Potential with Line Management Mastery!</strong></p><p>Are you ready to elevate your leadership skills and propel your career to new heights? Introducing our comprehensive text course: Line Management! ð</p><p>In today's dynamic and competitive business landscape, effective line management is crucial for organizational success. Whether you're a seasoned professional or a budding leader, mastering the art of line management can unlock a world of opportunities and set you apart as a capable and confident leader.</p><p> </p><p><strong>Benefits of Taking Our Line Management Course:</strong></p><ol><li><strong>Enhanced Leadership Skills</strong>: Discover proven strategies and techniques to inspire and motivate your team, foster collaboration, and drive results.</li><li><strong>Improved Communication</strong>: Learn how to communicate effectively with your team members, peers, and superiors, fostering a culture of openness, trust, and mutual respect.</li><li><strong>Optimized Performance Management</strong>: Gain insights into performance evaluation, feedback delivery, and goal setting to maximize individual and team performance.</li><li><strong>Conflict Resolution Expertise</strong>: Acquire the skills to identify and address conflicts constructively, turning challenges into opportunities for growth and collaboration.</li><li><strong>Strategic Decision-Making</strong>: Develop the ability to make informed and strategic decisions that align with organizational goals and drive long-term success.</li><li><strong>Boosted Employee Engagement</strong>: Discover how to cultivate a positive work environment where employees feel valued, empowered, and motivated to excel.</li></ol><p> </p><p><strong>Who is this for?</strong></p><ul><li>Aspiring Leaders: Ambitious professionals looking to transition into leadership roles and make a meaningful impact within their organizations.</li><li>Current Managers: Experienced managers seeking to sharpen their leadership skills, overcome challenges, and take their management game to the next level.</li><li>Entrepreneurs: Business owners and entrepreneurs aiming to build high-performing teams, drive business growth, and achieve sustainable success.</li><li>Team Leaders: Individuals responsible for leading teams or departments who want to enhance their leadership capabilities and drive team performance.</li></ul><p> </p><p><strong>Career Path:</strong></p><p>Upon completing our Line Management course, you'll be equipped with the knowledge, skills, and confidence to excel in various leadership roles, including:</p><ul><li>Team Leader</li><li>Department Manager</li><li>Project Manager</li><li>Operations Manager</li><li>Business Unit Leader</li><li>Executive Leadership Positions</li></ul><p>Whether you're looking to climb the corporate ladder, launch your own business, or lead a high-impact project, mastering line management is the key to unlocking your full leadership potential and achieving your career aspirations.</p><p> </p><p><strong>FAQs:</strong></p><p><strong>Q: What is line management, and why is it important?</strong></p><p>A: Line management refers to the management of employees directly involved in the production or delivery of goods and services. It's crucial because effective line management ensures that organizational goals are achieved efficiently, teams are motivated and engaged, and resources are optimized.</p><p><strong>Q: How is this course delivered?</strong></p><p>A: Our Line Management course is a text-based course, delivered online through our user-friendly platform. You'll have access to comprehensive study materials, including readings, case studies, and practical exercises, designed to enhance your learning experience and maximize your retention of key concepts.</p><p><strong>Q: Is this course suitable for beginners?</strong></p><p>A: Absolutely! Our Line Management course is designed to cater to individuals at all levels of experience, from beginners to seasoned professionals. Whether you're new to management or looking to refine your existing skills, you'll find valuable insights and actionable strategies to help you succeed.</p><p><strong>Q: Can I complete this course at my own pace?</strong></p><p>A: Yes! One of the key benefits of our text-based course format is flexibility. You can study at your own pace, allowing you to balance your learning with your professional and personal commitments.</p><p><strong>Q: Will I receive a certification upon completion?</strong></p><p>A: Yes, upon successfully completing our Line Management course and passing the assessment, you'll receive a certification that you can showcase on your resume and LinkedIn profile, demonstrating your expertise in line management.</p><p><strong>Q: How long does it take to complete the course?</strong></p><p>A: The duration of the course varies depending on your pace of study and availability. On average, most participants complete the course within [provide estimated time frame], but you can progress faster or slower based on your preferences and schedule.</p><p><strong>Q: Is there any ongoing support available after completing the course?</strong></p><p>A: Absolutely! We're committed to your success even after you've completed the course. You'll have access to our community forums, where you can connect with fellow participants, ask questions, and seek guidance from our team of experts.</p><p><strong>Q: Can my organization enroll multiple employees in this course?</strong></p><p>A: Yes, we offer group enrollment options for organizations looking to upskill their teams in line management. Contact our team to learn more about our corporate training solutions and special pricing packages.</p><p> </p><p><strong>Conclusion:</strong></p><p>Don't let your leadership potential go untapped! Enroll in our Line Management course today and take the first step towards becoming a confident and effective leader. With our comprehensive curriculum, expert instruction, and flexible learning format, you'll gain the skills and knowledge you need to thrive in any leadership role. Unlock a world of opportunities and accelerate your career growth with Line Management Mastery! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Line Management</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Line Management.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Effective Communication for Line Managers</h4><div><div><ul><li><div>
<span></span><h5>
Effective Communication for Line Managers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Performance Management and Goal Setting</h4><div><div><ul><li><div>
<span></span><h5>
Performance Management and Goal Setting</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Time Management and Prioritization</h4><div><div><ul><li><div>
<span></span><h5>
Time Management and Prioritization</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Delegation and Empowerment</h4><div><div><ul><li><div>
<span></span><h5>
Delegation and Empowerment</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Conflict Resolution and Effective Communication</h4><div><div><ul><li><div>
<span></span><h5>
Conflict Resolution and Effective Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 Employee Development and Coaching</h4><div><div><ul><li><div>
<span></span><h5>
Employee Development and Coaching</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Line Management

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for experienced IT security-related practitioners, auditors, consultants, investigators, or instructors, including network or security analysts and engineers, network administrators, information security specialists, and risk management professionals, who are pursuing CISSP training and certification to acquire the credibility and mobility to advance within their current computer security careers or to migrate to a related career. Through the study of all eight CISSP Common Body of Knowledge (CBK) domains, students will validate their knowledge by meeting the necessary preparation requirements to qualify to sit for the CISSP certification exam. Additional CISSP certification requirements include a minimum of five years of direct professional work experience in two or more fields related to the eight CBK security domains, or a college degree and four years of experience.</p>Overview<p>#NAME?</p><p>In this course, students will expand upon their knowledge by addressing the essential elements of the 8 domains that comprise a Common Body of Knowledge (CBK)Â© for information systems security professionals.</p>Prerequisites<p></p><ul><li>CompTIA Network+ Certification</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Security and Risk Management</h3> <ul> <li>Security Governance Principles</li> <li>Compliance</li> <li>Professional Ethics</li> <li>Security Documentation</li> <li>Risk Management</li> <li>Threat Modeling</li> <li>Business Continuity Plan Fundamentals</li> <li>Acquisition Strategy and Practice</li> <li>Personnel Security Policies</li> <li>Security Awareness and Training</li> </ul> <h3>2 - Asset Security</h3> <ul> <li>Asset Classification</li> <li>Privacy Protection</li> <li>Asset Retention</li> <li>Data Security Controls</li> <li>Secure Data Handling</li> </ul> <h3>3 - Security Engineering</h3> <ul> <li>Security in the Engineering Lifecycle</li> <li>System Component Security</li> <li>Security Models</li> <li>Controls and Countermeasures in Enterprise Security</li> <li>Information System Security Capabilities</li> <li>Design and Architecture Vulnerability Mitigation</li> <li>Vulnerability Mitigation in Embedded, Mobile, and Web-Based Systems</li> <li>Cryptography Concepts</li> <li>Cryptography Techniques</li> <li>Site and Facility Design for Physical Security</li> <li>Physical Security Implementation in Sites and Facilities</li> </ul> <h3>4 - Information Security Management Goals</h3> <ul> <li>Organizational Security</li> <li>The Application of Security Concepts</li> </ul> <h3>5 - Information Security Classification and Program Development</h3> <ul> <li>Information Classification</li> <li>Security Program Development</li> </ul> <h3>6 - Risk Management and Ethics</h3> <ul> <li>Risk Management</li> <li>Ethics</li> </ul> <h3>7 - Software Development Security</h3> <ul> <li>Software Configuration Management</li> <li>Software Controls</li> <li>Database System Security</li> </ul> <h3>8 - Cryptography</h3> <ul> <li>Ciphers and Cryptography</li> <li>Symmetric-Key Cryptography</li> <li>Asymmetric-Key Cryptography</li> <li>Hashing and Message Digests</li> <li>Email, Internet, and Wireless Security</li> <li>Cryptographic Weaknesses</li> </ul> <h3>9 - Physical Security</h3> <ul> <li>Physical Access Control</li> <li>Physical Access Monitoring</li> <li>Physical Security Methods</li> <li>Facilities Security</li> </ul></div>

Nexus Human

Certified in Cybersecurity (CC)

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

Certified Information Security Manager (CISM)

Cissp

CompTIA Security+

Certified Information Security Systems Professional (CISSP)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The CCSP is ideal for IT and information security leaders responsible for applying best practices to cloud security architecture, design, operations and service orchestration.</p>Overview<p>Upon completing this course, the participants will gain valuable knowledge and skills including the ability to: - Successfully pass the CCSP exam. - Understand the fundamentals of the cloud computing architecture framework. - Understand security challenges associated with different types of cloud services. - Identify and evaluate security risks for their organization?s cloud environments. - Select and implement appropriate controls to ensure secure implementation of cloud services. - Thoroughly understand the 6 essential core domains of the CCSP common body of knowledge:  1. Architectural Concepts &amp; Design Requirements 2. Cloud Data Security  3. Cloud Platform &amp; Infrastructure Security  4. Cloud Application Security  5. Operations  6. Legal &amp; Compliance</p><p>The goal of the course is to prepare professionals for the challenging CCSP exam by covering the objectives of the exam based on the six domains as defined in the (ISC)2 CCSP common body of knowledge.</p></div><div id="course-pills-2"><h3>1 - Architectural Concepts and Design Requirements</h3> <ul> <li>Cloud Computing Concepts</li> <li>Cloud Reference Architecture</li> <li>Cloud Computing Security Concepts</li> <li>Design Principles of Secure Cloud Computing</li> <li>Trusted Cloud Services</li> </ul> <h3>2 - Cloud Data Security</h3> <ul> <li>CSA (Cloud Security Alliance) Cloud Data Lifecycle</li> <li>Cloud Data Storage Architectures</li> <li>Data Security Strategies</li> <li>Data Discovery and Classification Technologies</li> <li>Protecting Privacy and PII (Personally Identifiable Information)</li> <li>Data Rights Management</li> <li>Data Retention, Deletion, and Archiving Policies</li> <li>Auditability, Traceability, and Accountability of Data Events</li> </ul> <h3>3 - Cloud Platform and Infrastructure Security</h3> <ul> <li>Cloud Infrastructure Components</li> <li>Cloud Infrastructure Risks</li> <li>Designing and Planning Security Controls</li> <li>Disaster Recovery and Business Continuity Management</li> </ul> <h3>4 - Cloud Application Security</h3> <ul> <li>The Need for Security Awareness and Training in application Security</li> <li>Cloud Software Assurance and Validation</li> <li>Verified Secure Software</li> <li>SDLC (Software Development Life Cycle) Process</li> <li>Secure SDLC</li> <li>Specifics of Cloud Application Architecture</li> <li>Secure IAM (Identity and Access Management) Solutions</li> </ul> <h3>5 - Operations</h3> <ul> <li>Planning Process for the Data Center Design</li> <li>Installation and Configuration of Physical Infrastructure for Cloud Environment</li> <li>Running Physical Infrastructure for Cloud Environment</li> <li>Managing Physical Infrastructure for Cloud Environment</li> <li>Installation and Configuration of Logical Infrastructure for Cloud Environment</li> <li>Running Logical Infrastructure for Cloud Environment</li> <li>Managing Logical Infrastructure for Cloud Environment</li> <li>Compliance with Regulations and Controls</li> <li>Risk Assessment for Logical and Physical Infrastructure</li> <li>Collection, Acquisition, and Preservation of Digital Evidence</li> <li>Managing Communication with Stakeholders</li> </ul> <h3>6 - Legal and Compliance</h3> <ul> <li>Legal Requirements and Unique Risks within the Cloud Environment</li> <li>Relevant Privacy and PII Laws and Regulations</li> <li>Audit Process, Methodologies, and Required Adaptions for a Cloud Environment</li> <li>Implications of Cloud to Enterprise Risk Management</li> <li>Outsourcing and Cloud Contract Design</li> <li>Vendor Management</li> </ul></div>

AWS Certified Cloud Practitioner

Certified Cyber Professional (CCP)

Microsoft Certification

Microsoft 365

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

MS-102T00 Microsoft 365 Administrator Essentials

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint.</p>Overview<p>Plan and provision Office 365 Manage Users and Groups in Office 365 Deploy and Configure Tools and Applications for Office 365 Plan and Manage Exchange Online Plan and Manage SharePoint Online Plan and Manage Microsoft Teams Plan and Manage other Office 365 Services Implement Security and Compliance in Office 365 Report, Monitor and Troubleshoot Office 365</p><p>This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics. <br /><br /> Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans.</p></div><div id="course-pills-2"><h3>1 - Planning and Provisioning Office 365</h3> <ul> <li>Overview of Office 365</li> <li>Core Services of Office 365</li> <li>Requirements for an Office 365 Tenant</li> <li>Planning a Pilot and Deployment</li> <li>Creating an Office 365 Tenant</li> <li>Adding Custom Domains and Managing DNS Settings</li> <li>Lab: Provisioning Office 365</li> </ul> <h3>2 - Managing Users and Groups in Office 365</h3> <ul> <li>Managing User Accounts and Licences</li> <li>Managing Passwords and Authentication</li> <li>Create and Managing the Different Types of Groups in Office 365</li> <li>Managing Users and Groups with PowerShell</li> <li>Managing Users and Groups in the Azure AD Admin Center</li> <li>Role Based Access and Administrative Roles</li> <li>Planning and Configuring Directory Synchronization</li> <li>Lab: Managing Users and Groups in Office 365</li> <li>Lab: Planning and Configuring Directory Synchronisation</li> </ul> <h3>3 - Deploying and Configuring Tools and Applications for Office 365</h3> <ul> <li>Planning Network Configuration for Office 365 Tools and Applications</li> <li>Using the Office Configuration Tool</li> <li>Click to Run Installation Use and Control</li> <li>Managing Centralized Deployment of Tools, Applications and Add-ins</li> <li>Reporting</li> <li>Lab: Deploying and Configuring Tools and Applications for Office 365</li> </ul> <h3>4 - Planning and Managing Exchange Online</h3> <ul> <li>What is Exchange Online</li> <li>Managing Exchange Online Mailboxes</li> <li>Managing Office 365 Groups in Exchange Online</li> <li>Configuring Exchange Online Permissions</li> <li>Managing Exchange Online using PowerShell</li> <li>Plan and Configure Mail Flow</li> <li>Plan and Configure Email Protection</li> <li>Lab: Planning and Managing Exchange Online</li> </ul> <h3>5 - Planning and Managing SharePoint Online</h3> <ul> <li>What is SharePoint Online</li> <li>Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups</li> <li>SharePoint Online Architecture</li> <li>Configure SharePoint Online</li> <li>Configure and Control External Sharing</li> <li>Managing SharePoint Online Site Collections</li> <li>Managing SharePoint Online using PowerShell</li> <li>Lab: Planning and Managing SharePoint Online</li> </ul> <h3>6 - Planning and Managing Microsoft Teams</h3> <ul> <li>What is Microsoft Teams</li> <li>How Microsoft Teams integrates with other Office 365 Services</li> <li>Create and Manage Organization Wide Settings</li> <li>Create, Manage and Assign Microsoft Teams Policies</li> <li>Plan and Configure External and Guest Access</li> <li>Managing Microsoft Teams using PowerShell</li> <li>Lab: Planning and Managing Microsoft Teams</li> </ul> <h3>7 - Planning and Managing Other Office 365 Services</h3> <ul> <li>Yammer</li> <li>Planner</li> <li>Visio</li> <li>Bookings</li> <li>Delve</li> <li>Forms</li> <li>Power Platform</li> <li>Stream</li> <li>Sway</li> <li>Viva</li> <li>Scheduler</li> <li>Add-ins, including Find Time and Junk Reporter</li> <li>Lab: Planning and Managing Office 365 Services</li> </ul> <h3>8 - Security and Compliance in Office 365</h3> <ul> <li>Overview of Security and Compliance Features in Office 365</li> <li>Extending Security and compliance Features with Additional Licences</li> <li>Using the Microsoft Defender Portal and Secure Score</li> <li>Using the Office 365 Compliance Portal and Compliance Score</li> <li>Plan and Configure Retention Labels and Policies</li> <li>Plan and Configure Data Loss Prevention Policies</li> <li>Create and Assign Sensitivity Labels</li> <li>Configure Safe Attachments and Safe Links Policies</li> <li>Plan and Configure Multi Factor Authentication</li> <li>Lab: Configure Security and Compliance in Office 365</li> </ul> <h3>9 - Reporting, Monitoring and Troubleshooting Office 365</h3> <ul> <li>Monitoring Office 365 Service Health</li> <li>Troubleshooting Administrative Access in Office 365</li> <li>Troubleshoot Directory Synchronization</li> <li>Troubleshooting Exchange Online</li> <li>Troubleshooting SharePoint Online</li> <li>Troubleshooting Microsoft Teams</li> <li>Troubleshooting Office 365 Security and Compliance</li> <li>Lab: Reporting, Monitoring and Troubleshooting in Office 365</li> </ul></div>

55354 Administering Office 365

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The C|CT is ideal for anyone looking to start their career in cybersecurity or add a strong foundational understanding of the cybersecurity concepts and techniques required to be effective on the job. The course is especially well suited to:<br />Early-career IT professionals, IT managers, career changers, and career advancers<br />Students and recent graduates</p>Overview<p>After completing this course, you will understand:<br />Key concepts in cybersecurity, including information security and network security<br />Information security threats, vulnerabilities, and attacks<br />The different types of malware<br />Identification, authentication, and authorization<br />Network security controls<br />Network security assessment techniques and tools (threat hunting, threat intelligence, vulnerability<br />assessment, ethical hacking, penetration testing, configuration and asset management)<br />Application security design and testing techniques<br />Fundamentals of virtualization, cloud computing, and cloud security<br />Wireless network fundamentals, wireless encryption, and related security measures<br />Fundamentals of mobile, IoT, and OT devices and related security measures<br />Cryptography and public-key infrastructure<br />Data security controls, data backup and retention methods, and data loss prevention techniques<br />Network troubleshooting, traffic and log monitoring, and analysis of suspicious traffic<br />The incident handling and response process<br />Computer forensics and digital evidence fundamentals, including the phases of a forensic investigation<br />Concepts in business continuity and disaster recovery<br />Risk management concepts, phases, and frameworks</p><p>EC-Council?s C|CT certification immerses students in well-constructed knowledge transfer. Training is accompanied by critical thinking challenges and immersive lab experiences that allow candidates to  apply their knowledge and move into the skill development phase in the class itself. Upon completing  the program, C|CT-certified professionals will have a strong foundation in cybersecurity principles  and techniques as well as hands-on exposure to the tasks required in real-world jobs. <br /></p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Information Security Threats and Vulnerabilities </li><li>Information Security Attacks</li><li>Network Security Fundamentals</li><li>Identification, Authentication, and Authorization</li><li>Network Security Controls: Administrative Controls</li><li>Network Security Controls: Physical Controls</li><li>Network Security Controls: Technical Controls</li><li>Network Security Assessment Techniques and Tools</li><li>Application Security</li><li>Virtualization and Cloud Computing</li><li>Wireless Network Security</li><li>Mobile Device Security</li><li>Internet of Things (IoT) and Operational Technology (OT) Security</li><li>Cryptography</li><li>Data Security</li><li>Network Troubleshooting</li><li>Network Traffic Monitoring</li><li>Network Log Monitoring and Analysis</li><li>Incident Response</li><li>Computer Forensics</li><li>Business Continuity and Disaster Recovery</li><li>Risk Management</li></ul></div>

Certified Technology Specialist (CTS)

Certified Cryptocurrency Investigator Course (CCI)

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

EC-Council Certified Cybersecurity Technician (C|CT)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 2 x 2.5 hour workshop is for healthcare managers &amp; leaders that want to explore staff retention, how it is effecting their organisation, and consider what they can do to improve.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a small group of maximum 12 delegates, we will spend time exploring 6 elements of retention over the 2 sessions; discussing &amp; sharing experiences, whilst considering practical actions that can lead to improved staff retention.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop takes place over 2 parts; each session is 2.5hours, each session is 2 weeks apart. Delegates are to attend each session to gain the full insight from the workshop.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Part 1 - TBC 9.30am-12pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Part 2 - TBC 9.30am-12pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The workshop is delivered via Zoom, you will receive your link to attend the workshop after booking.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information please contact us at: info@thedevelopmentpeople.co.uk</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is an open workshop, if you would like a bespoke or in-house programme for your organisation please contact us.</p>

The Development People

Adult Leadership & Management (ALM)

Motivation

Leadership

Business Leadership

Leadership Skills

Team Leader

Leadership Development

Business & Management

Professional Development

Healthcare

Management Skills

This 2 x 2.5 hour workshop is for healthcare managers & leaders that want to explore staff retention, how it is effecting their organisation, and consider what they can do to improve.

Staff Retention Workshop - Part 1 & 2

Single Place

2 x Places

<div>
<div>
<h1>Introduction:</h1>
<p>Staff retention is a growing concern, but by having a proper staff retention strategy in place you'll be able to keep your top employees. Recruiting and training a new employee is time-consuming and costs a great deal of revenue - it's much more beneficial to the business to keep current employees satisfied in their job.</p>
<p>Understanding your employees and having proper retention strategies in place is key to retaining employees long-term. This course on staff retention will look at the four main trends that contribute to employees leaving their jobs, including compensation and benefits, career growth, flexible working schedules, and training and development, and how you can create a strategy to improve these areas and retain your employees.</p>
<h1>You Will Learn:</h1>
<ul>
<li>What the main factors are that lead to employees leaving their jobs and what you can do to prevent this.</li>
<li>How to come up with a competitive compensations and benefits plan.</li>
<li>How to encourage career advancement and growth opportunities in your company.</li>
<li>The benefits of flexible working, both to the employer and employee.</li>
<li>How to implement various training and development techniques and the benefits of encouraging training in the workplace.</li>
</ul>
<h1>Benefits of Taking This Course:</h1>
<ul>
<li>You will learn what drives employees to leave and with this knowledge be able to implement preventative measures.</li>
<li>You will learn how implementing employee retention programmes can help reduce unnecessary turnover costs.</li>
<li>You will gain insight into retaining a positive and motivated body of staff.</li>
<li>You will learn the benefits that retaining your staff can bring to your business.</li>
<li>Your knowledge will allow you to formulate an effective retention plan that works for your employees and business.</li>
</ul>
</div>
</div>
<br />
<h1>Course Modules/Lessons</h1>
<ul>
<li>Module 1: Staff Retention Techniques Introduction</li>
<li>Module 2: Compensation and Benefits</li>
<li>Module 3: Career Advancement and Opportunities for Growth</li>
<li>Module 4: Flexible Work Schedules</li>
<li>Module 5: Training and Development</li>
</ul>

OnlineCoursesLearning.com

Staff Retention Techniques

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.</p><p></p>Overview<p>What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams</p><p></p><p>The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.</p><p></p>Prerequisites<p></p><li>A proficient understanding of basic functional experience with Microsoft 365 services.</li>  <li>A proficient understanding of general IT practices, including using PowerShell.</li><p></p></div><div id="course-pills-2"><h3>1 - Explore Microsoft Teams</h3> <ul> <li>Explore capabilities in Microsoft Teams</li> <li>Explore Microsoft Teams integration with Microsoft 365</li> <li>Explore Microsoft Teams integration with Microsoft Power Platform</li> <li>Illustrate Microsoft Teams architecture</li> <li>Describe Microsoft Teams with Microsoft 365 Groups</li> <li>Describe Microsoft Teams with SharePoint and OneDrive</li> <li>Describe Microsoft Teams with Exchange</li> <li>Understand Microsoft Teams certified solutions</li> </ul> <h3>2 - Plan and deploy Microsoft Teams</h3> <ul> <li>Designate Teams admin roles</li> <li>Understand Teams management tools</li> <li>Plan for Teams rollout</li> <li>Plan for Teams adoption</li> <li>Plan for Teams licensing</li> <li>Deploy Microsoft Teams clients</li> </ul> <h3>3 - Implement lifecycle management and governance for Microsoft Teams</h3> <ul> <li>Plan for lifecycle management</li> <li>Plan for Teams governance</li> <li>Manage Microsoft 365 Groups creation</li> <li>Configure Microsoft 365 Groups expiration policy</li> <li>Configure Microsoft 365 Groups naming policy</li> <li>Plan policy assignment for users and groups</li> <li>Create and manage policy packages</li> <li>Manage Teams preview features using Teams update policies</li> <li>Create and manage teams templates and template policies</li> </ul> <h3>4 - Monitor your Microsoft Teams environment</h3> <ul> <li>Monitor Microsoft Teams usage reports</li> <li>Monitor Microsoft 365 usage reports</li> <li>Interpret Microsoft Adoption Score</li> <li>Manage user access with Azure Active Directory access reviews</li> <li>Monitor the Microsoft 365 network connectivity dashboard</li> <li>Manage Teams notifications and alerts</li> <li>Manage feedback policies</li> </ul> <h3>5 - Manage access for external users</h3> <ul> <li>Understand features in Azure Active Directory</li> <li>Work with external users in Microsoft Teams</li> <li>Manage access for external users</li> <li>Manage external collaboration in Azure AD</li> <li>Manage external collaboration in Microsoft 365</li> <li>Manage external access in Microsoft Teams</li> <li>Manage guest access in Microsoft Teams</li> <li>Manage file sharing in SharePoint and OneDrive</li> </ul> <h3>6 - Implement security for Microsoft Teams</h3> <ul> <li>Configure conditional access and multifactor authentication for Microsoft Teams</li> <li>Configure Safe Attachments for Microsoft Teams</li> <li>Configure Safe Links for Microsoft Teams</li> <li>Examine the Defender for Cloud Apps</li> <li>Monitor security reports for Microsoft Teams</li> <li>Plan and configure enhanced encryption policies</li> </ul> <h3>7 - Implement compliance for Microsoft Teams</h3> <ul> <li>Create and manage sensitivity labels</li> <li>Create and manage retention policies</li> <li>Create and manage Data Loss Prevention policies</li> <li>Deploy communication compliance</li> <li>Enable scoped directory search</li> <li>Create information barrier policy</li> <li>Create security and compliance alerts for Microsoft Teams</li> </ul> <h3>8 - Plan and configure network settings for Microsoft Teams</h3> <ul> <li>Examine network requirements for Microsoft Teams</li> <li>Plan for network deployment using Network Planner</li> <li>Configure network ports and protocols for Microsoft Teams</li> <li>Implement Quality of Service</li> <li>Configure reporting labels for location-enhanced Call Analytics reports</li> <li>Configure tenant data for Call Quality Dashboard reports</li> <li>Assess network readiness</li> <li>Manage network topology</li> </ul> <h3>9 - Create and manage teams</h3> <ul> <li>Create teams</li> <li>Create a team from existing resources</li> <li>Plan and create org-wide teams</li> <li>Manage teams</li> <li>Manage users in a team</li> <li>Configure dynamic membership</li> <li>Archive restore and delete a team</li> </ul> <h3>10 - Manage collaboration experiences for chat and channels</h3> <ul> <li>Create and manage channels in a team</li> <li>Create and manage Teams policies for channels</li> <li>Configure teams settings</li> <li>Create and manage messaging policies</li> <li>Manage channel moderation</li> <li>Manage access to channels</li> </ul> <h3>11 - Manage apps for Microsoft Teams</h3> <ul> <li>Explore apps in Microsoft Teams</li> <li>Describe admin settings for Teams apps</li> <li>Manage access to Teams apps at the organization level</li> <li>Create and manage app permission policies</li> <li>Create and manage app setup policies</li> <li>Manage permissions and consent for Teams apps</li> <li>Plan and configure connectors</li> <li>Manage custom apps uploads</li> <li>Publish custom apps to Microsoft Teams</li> <li>Manage purchasing of apps in the Microsoft Teams app store</li> <li>Customize the organization's app store</li> <li>Customize the branded experience of an app</li> </ul> <h3>12 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>13 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>14 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>15 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>16 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>17 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>18 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>19 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>20 - Troubleshoot audio, video, and client issues</h3> <ul> <li>Troubleshoot Teams</li> <li>Collect and identify logs</li> <li>Clear Microsoft Teams client cache</li> <li>Identify issues with call analytics</li> <li>Identify issues with Call Quality Dashboard</li> <li>Use Power BI to analyze Call Quality Dashboard data</li> <li>Identify issues with the Direct Routing Health Dashboard</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft MS-700

Microsoft Teams

MS-700T00 Managing Microsoft Teams

Client Retention Certification <br /><br />Each business should manage disappointed clients every once in a while. Seeing how to determine client complaints so they return later on is critical to growing a business' benefits and notoriety. In this course, you will realize how fruitful organizations deal with hold their clients and how they utilize the standards of incredible client assistance to rapidly resolve objections. You will figure out how to speak with troublesome clients, how to utilize grievances as a chance to improve and how your demeanor can have a significant effect in settling a difficult circumstance. <br /><br />You Will Learn: <br /><br />Why each client merits remarkable help and how to react if a client submits an outlandish question <br /><br />The most effective method to cause a client to feel esteemed and regarded <br /><br />The most effective method to tune in to a client, show sympathy and pose the correct inquiries when they submit a question <br /><br />Why staff need to have adequate foundation information on the items and administrations they are selling <br /><br />Why critical thinking is a key ability you should create to appease a disappointed client <br /><br />Advantages of Taking This Course: <br /><br />On the off chance that you work in client care or aftersales, this course will show you how to determine client complaints rapidly and productively <br /><br />In the event that you direct representatives who work in client assistance, this course will assist you with investigating issues and improve consumer loyalty <br /><br />The relational abilities you will learn on this course are appropriate to other business circumstances, for example, haggling in gatherings <br /><br />This course will help you rethink client objections as a chance to improve the business, which thus will expand income

Customer Retention

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Talent Management &amp; Employee Retention Techniques </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Talent Management &amp; Employee Retention Techniques </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Talent Management &amp; Employee Retention Techniques </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Talent Management &amp; Employee Retention Techniques </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Talent Management &amp; Employee Retention Techniques?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Talent Management &amp; Employee Retention Techniques</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Talent Management &amp; Employee Retention Techniques</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Talent Management &amp; Employee Retention Techniques</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Talent Management &amp; Employee Retention Techniques</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Talent Management &amp; Employee Retention Techniques </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Section 1: Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Welcome to the Course</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Course Highlights</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Quick Activity</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 2: Core Concepts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What does Talent Management Mean</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Steps for Talent Management Process</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Meaning of Talent Acquisition</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: 4 Tips to Hire the Best Employees</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 5: Training &amp; Developing Employees + Quick Tips</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 6: Why Companies Spend Million Dollars in Training &amp; Development</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 7: Why Employee Retention is Important for a Company</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 8: Employee Retention Techniques</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 3: Best Employee Retention Strategies That Actually Work</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Why These Strategies Are So Useful</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: 1st Retention Strategy</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: 2nd Retention Strategy</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Quick Activity - Here's How to Use It</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 4: Employee Benefits &amp; Retention Strategies Used by World's Top Companies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1:  Section Introduction</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: How Google Takes Care of its Employees</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: How Microsoft Retains it's Employees</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Key Takeaway</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 5: Practical Tips to Retain Employees in Your Organisation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Offer Quick Incentives</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Show Career Growth</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Praising &amp; Rewarding</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Make it Convenient</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 5: Sponsor Education</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 6: Bonus Section: Building a Strong Relation with Employees</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: 3 Words to Retain Your Best Employees</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 7: Conclusion</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Resources</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Resources - Talent Management &amp; Employee Retention Techniques</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Talent Management &amp; Employee Retention Techniques</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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