This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling. The course doesn't cover prospecting and ways to get a sales appointment, these require the use of emotional intelligence in other ways! The course covers the way that you engage with customers before, during and after a sales meeting through the application of emotional intelligence to make authentic decisions and build quality relationships. The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions.
This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure. In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively. You will be able to identify what can help you and what can hinder you in your daily routines. An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.
This course will teach you how to link ChatGPT's API directly into your applications and solutions. Learn to integrate the API into Power Apps. Build any business application you want using Power Apps, which can now incorporate ChatGPT. Extend ChatGPT to any platform, including React, Webflow, Zapier, Excel, and so on.
Our Workplace Safety Essentials package combines three of our most popular safety training courses. Our courses are CPD Accredited and Assured by RoSPA Qualifications. The content is also aligned to the UK Core Skills Training Framework (CSTF). This package includes the following courses: Health and Safety in the Workplace, Fire Safety Awareness Manual Handling in the Workplace. The Health and Safety course provides an overview of the health and safety responsibilities of the employer and employee. It provides practical advice on accident prevention, near miss reporting, risk assessments, noise awareness, PPE and COSHH. The Fire Safety course provides an overview of the fire safety legislation and responsibilities. It provides practical advice on fire prevention, fire classifications, action upon discovery of a fire and an introduction to fire extinguishers. The Manual Handling course provides a basic understanding of the anatomy of the spine, sprains and strains, the correct lifting techniques and how to minimise manual handling through the use of lifting aids and team lifts. We also offer further discounts for bulk purchases and this course can be tailored to your own organisation.
Gain the knowledge and skills for safe and effective intravenous therapy with our "Intravenous Administration of Fluid and Medication" course. Ideal for healthcare professionals administering IV fluids and medications.