Name: Customer Service Skills - Video Training Course
Price: 22 GBP
Availability: InStock

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			<blockquote>
<h4>Become the next successful HR and Payroll Manager with this Course </h4>
</blockquote>
Do you have good intersocial skills? Are you an organized person when it comes to dealing with money? If any of them are a yes, then you have the talent to be a very successful HR and Payroll Manager and this course will make sure you know how.
A company always needs a HR and Payroll Manager to manage their employees and their payroll. This is where you come in. Help managing your fellow employees and make the company more organized regarding payroll management. This course will teach you the role of a Human Resource Manager. It will help you to understand recruitment, selection and appraisal processes. Gain in-depth knowledge of various cultures and ethics. Further, this HR and Advance Payroll Management course covers diverse topics within HR, covering the role of a Human Resources Manager and how to recruit, select, train and assess employees, to employee motivation, employee-employer relations, and how to manage change within an organisation.
The Course comprises of multiple units, covering all there is to learn about Accredited Diploma in HR and Payroll Management . Upon completion of all the units, test your knowledge by giving an exam. This course will be very influential for anyone looking for a career in HR and payroll management. Don't forget every company needs a HR and Payroll Manager. That could be you!
<h3>Course Highlights</h3>
Accredited Diploma in HR and Payroll Management is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in HR and Payroll Management into 71 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 18 hours hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Accredited Diploma in HR and Payroll Management</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Accredited Diploma in HR and Payroll Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Accredited Diploma in HR and Payroll Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our
Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.<table>				<tbody><tr>
					<td colspan="4">Accredited Diploma in HR and Payroll Management - Updated Version</td>
				</tr>
								<tr>
					<td colspan="4">Human Resource Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Human Resources</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employee Recruitment and Selection Procedure</td>
					<td> </td>
					<td> 00:32:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employee Training and Development Process</td>
					<td> </td>
					<td> 00:22:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Performance Appraisal Management</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employee Relations</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Motivation and Counselling</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ensuring Health and Safety at the Workplace</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employee Termination</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employer Records and Statistics</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td colspan="4">Payroll Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Payroll Basics</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Company Settings</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Legislation Settings</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pension Scheme Basics</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pay Elements</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Processing Date</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Reports and Historical Data</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Adding Existing Employees</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Adding New Employees</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Payroll Processing Basics</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Entering Payments</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pre-Update Reports</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Updating Records</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>e-Submissions Basics</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Process Payroll (November)</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Editing Employee Records</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Process Payroll (December)</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Resetting Payments</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Quick SSP</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>An Employee Leaves</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Payroll Run</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Year-End Procedures</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td colspan="4">Accredited Diploma in HR and Payroll Management - Old Version</td>
				</tr>
								<tr>
					<td colspan="4">Human Resource Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Human Resources Today</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Recruiting and Interviewing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Retention and Orientation</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Following Up With New Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Workplace Health &amp; Safety</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Workplace Bullying, Harassment, and Violence</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Workplace Wellness</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Providing Feedback to Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Disciplining Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Terminating Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Bookkeeping &amp; Payroll Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Introduction</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Basic Terminology</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Basic Terminology (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Accounting Methods</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Keeping Track of Your Business</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Understanding the Balance Sheet</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Other Financial Statements</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Payroll Accounting Terminology</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - End of Period Procedures</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Financial Planning, Budgeting and Control</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Auditing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Payroll Management</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is Payroll?</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Principles Of Payroll Systems</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Confidentiality And Security Of Information</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Effective Payroll Processing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Increasing Payroll Efficiency</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Risk Management in Payroll</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Time Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Personnel Filing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>When Workers Leave Employment</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Hiring Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Paye and Payroll for Employers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tell HMRC about a New Employee</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Net And Gross Pay</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Statutory Sick Pay</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Minimum Wage for Different types of Work</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Accredited Diploma in HR and Payroll Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Accredited Diploma in HR and Payroll Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
				</tbody></table>

iStudy UK

HR Management

HR (Human Resources)

Chartered Institute of Personnel Development (CIPD)

Certified Payroll Professional (CPP)

Professional payroll & pensions qualifications (CIPP)

Human Resources Management

Accredited Diploma in HR and Payroll Management

General Admission

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			Are you leading a group in your office? Do you want to improve your leadership quality? Then this course is designed for you.
Leadership quality is one of the best assets in a work place. A good leader not only helps in work but also shows the path for further learning. Strong leadership ability contributes to growing an organisation. Sometimes a company's success depends on the leader of the organisation. It is necessary to have good leaders in a company. In this course, you will learn the basics for a skilful leadership quality. The course provides knowledge about practical leadership skills, awareness, impact and judgment. By the end of the course, you will be a confident leader who takes challenges to grow the company.
<h3>Course Highlights</h3>
Leadership &amp; Management Diploma is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Leadership &amp; Management Diploma into 69 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 4 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Leadership &amp; Management Diploma</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Leadership &amp; Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Leadership &amp; Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. <table>				<tbody><tr>
					<td colspan="4">Leadership &amp; Management Diploma - Updated Version</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Management and Leadership</td>
					<td> </td>
					<td> 00:40:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Leadership Theories</td>
					<td> </td>
					<td> 00:25:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Risk Management</td>
					<td> </td>
					<td> 00:35:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Emotional Intelligence in Leadership</td>
					<td> </td>
					<td> 00:32:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Improving Management and Leadership Performance</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>High Performance Teams</td>
					<td> </td>
					<td> 00:32:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Motivating Employees</td>
					<td> </td>
					<td> 00:26:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Organisational Skills</td>
					<td> </td>
					<td> 00:26:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Talent Management</td>
					<td> </td>
					<td> 00:33:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Succession Planning</td>
					<td> </td>
					<td> 00:24:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Business Process Management</td>
					<td> </td>
					<td> 00:28:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Communication Skills</td>
					<td> </td>
					<td> 00:27:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Negotiation Techniques</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Meetings and Giving Feedback</td>
					<td> </td>
					<td> 00:21:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Change</td>
					<td> </td>
					<td> 00:22:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Time Management</td>
					<td> </td>
					<td> 00:37:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Stress Management</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Conflict</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dealing with Office Politics</td>
					<td> </td>
					<td> 00:34:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Corporate Responsibility and Ethics</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td colspan="4">Leadership &amp; Management Diploma - Old Version</td>
				</tr>
								<tr>
					<td colspan="4">Leadership Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding the Dark Sides of Leadership &amp; workplace</td>
					<td>FREE </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Lead and Influence People</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting the Most from Your Team</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>10 Ways to Be a Better Leader</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Leadership</td>
				</tr>
								<tr>
					<td></td>
					<td>The Leadership Gene of HR Management</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Becoming a Great Leader</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Emotional Intelligence in Leadership Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Build Successful Teams &amp; Relationships</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Handle Hard Times &amp; Conflicts Effectively</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Managing People</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Opposite Side of the Coin</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Lead and Influence People</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting the Most from Your Team</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Extraordinary Ways to Be a Better Leader</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Definition of Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Characteristics of Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Management Functions/Process of Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Nature of Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Levels of Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Characteristics of Professional Managers</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Principles of Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Leadership and People Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - The Evolution of Leadership</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Situational Leadership</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - A Personal Inventory</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Modeling the Way</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Inspiring a Shared Vision</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Challenging the Process</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Enabling Others to Act</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Encouraging the Heart</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Basic Influencing Skills</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Setting Goals</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Women &amp; Leadership</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Women and the Workforce</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - The Leadership Gap</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Barriers to Women's Leadership</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Traits of Women's Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Benefits of Women's Leadership</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Nurture Women's Leadership</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Actively Recruit Women</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Encourage Networking Opportunities</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Pair Women with Mentors</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Create Educational Opportunities</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Leadership &amp; Management Diploma</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Leadership &amp; Management Diploma</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
				</tbody></table>

Business Leadership

Leadership Skills

Diploma for School Business Leaders (DSBM)

Leadership Development

Diploma in Management Studies (DMS)

Institute of Leadership & Management (ILM)

Leadership & Management Diploma

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		</section>
							</div>
				</div>
			Managing the employees of any company is a big undertaking as you not only have to hire people with the right skill set and are a perfect match, but also manage their salaries as well. Well if you get this Diploma in HR, Bookkeeping and Payroll Management course, then you can learn the basics of doing all those things and be a key figure in your company's growth.
This diploma level course is divided into four sections each focusing on HR &amp; leadership, Human Resource Management, Bookkeeping &amp; Payroll Basics and Managing Payroll. In the first chapter you will learn a lot about leadership as you look into people recognition, managing performance &amp; goals and the importance of a good team leader. Next chapter though focuses solely on HR management as you explore recruitment, interviewing and other related topics. Following that you will learn the basic terminologies, accounting methods, understand balance sheet in bookkeeping and payroll basics. Finally you learn about payroll management in detail.
The course could prove to be  extremely useful and if you decide to get it now, you will be at the top of any employers list.
<h3>Course Highlights</h3>
Professional Diploma in HR, Bookkeeping and Payroll Management is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in HR, Bookkeeping and Payroll Management into 80 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 23 hours hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Professional Diploma in HR, Bookkeeping and Payroll Management</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Professional Diploma in HR, Bookkeeping and Payroll Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Professional Diploma in HR, Bookkeeping and Payroll Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our
Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.<table>				<tbody><tr>
					<td colspan="4">HR, Bookkeeping and Payroll Management (Updated Version)</td>
				</tr>
								<tr>
					<td colspan="4">Human Resource Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Human Resources</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employee Recruitment and Selection Procedure</td>
					<td> </td>
					<td> 00:32:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employee Training and Development Process</td>
					<td> </td>
					<td> 00:22:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Performance Appraisal Management</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employee Relations</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Motivation and Counselling</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employee Termination</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employer Records and Statistics</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Essential UK Employment Law</td>
					<td> </td>
					<td> 00:38:00</td>
				</tr>
								<tr>
					<td colspan="4">Bookkeeping &amp; Payroll Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Payroll Basics</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Legislation Settings</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pension Scheme Basics</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pay Elements</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Processing Date</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Adding Existing Employees</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Adding New Employees</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Payroll Processing Basics</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Entering Payments</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pre-Update Reports</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Updating Records</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>e-Submissions Basics</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Process Payroll (November)</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employee Records and Reports</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Editing Employee Records</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Process Payroll (December)</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Resetting Payments</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Quick SSP</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>An Employee Leaves</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Payroll Run</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Reports and Historical Data</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Year-End Procedures</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td colspan="4">HR, Bookkeeping and Payroll Management (Old Version)</td>
				</tr>
								<tr>
					<td colspan="4">HR &amp; Leadership</td>
				</tr>
								<tr>
					<td></td>
					<td>Leader and HR Management</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Commitment and HR Management</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Team Management</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Build A Mastermind Group</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>People Recognition in HR Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Performance, Goals and Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Think Outside The Box</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Be Passionate about Your Work</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Importance Of A Good Team Leader</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Human Resource Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Human Resources Today</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Recruiting and Interviewing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Retention and Orientation</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Following Up With New Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Workplace Health &amp; Safety</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Workplace Bullying, Harassment, and Violence</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Workplace Wellness</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Providing Feedback to Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Disciplining Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Terminating Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Bookkeeping &amp; Payroll Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Introduction</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Basic Terminology</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Basic Terminology (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Accounting Methods</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Keeping Track of Your Business</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Understanding the Balance Sheet</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Other Financial Statements</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Payroll Accounting Terminology</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - End of Period Procedures</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Financial Planning, Budgeting and Control</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Auditing Corporate Behavior</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Payroll Management</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is Payroll?</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Principles Of Payroll Systems</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Confidentiality And Security Of Information</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Effective Payroll Processing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Increasing Payroll Efficiency</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Risk Management in Payroll</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Company Settings</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Time Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Personnel Filing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>When Workers Leave Employment</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Hiring Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Paye and Payroll for Employers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tell HMRC about a New Employee</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Net And Gross Pay</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Statutory Sick Pay</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Minimum Wage for Different types of Work</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Professional Diploma in HR, Bookkeeping and Payroll Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Professional Diploma in HR, Bookkeeping and Payroll Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
				</tbody></table>

Professional Skills Course (PSC)

Diploma in Professional Studies (DPS)

Professional Diploma in HR, Bookkeeping and Payroll Management

Lead Academy

Mental Health First Aid at Work Online Course

English Language Teaching

Certificate in Teaching Program (CTP)

Certificate in Further Education & Training (Cert Ed)

Diploma in Education & Training (DET)

Further Education Teacher

Higher Level Teaching Assistant (HLTA)

Advanced Diploma in Teaching

John Academy

Administrative Assistant

Business Administration

Office Skills

Office Management

Office Administration

Business Admin

Administration Bundle Course

<h3>Meditation Course</h3>
<div>COURSE DESCRIPTION: </div>
<div>This course is based on Suryacitta&rsquo;s latest book, the Happiness and Contentment Workbook published in 2020.&nbsp;</div>
<div>&nbsp;</div>
<div>Imagine a large ice cube. At its centre shines a beautiful glittering jewel. The jewel represents your innate joy and wonder - but because it is encased in a block of ice you don&rsquo;t have access to it. The ice in this image is a barrier, a barrier which prevents us from accessing the jewel of natural joy. This barrier is created by our &lsquo;rigidly held limiting beliefs&rsquo;. Our thoughts, attitudes and behaviours which keep our jewel of joy frozen and seemingly out of reach.&nbsp;</div>
<div>&nbsp;</div>
<div>If you want to access your jewel, you need to melt the ice. You can do this by simply putting it in the sun. The sun in our experience is mindfulness or awareness, and it is this quality which helps to melt the ice and reveals your jewel of nature joy.&nbsp;</div>
<div>&nbsp;</div>
<div>Each session includes a short talk and a meditation and or an exercise.&nbsp;</div>
<div>&nbsp;</div>
<div>The content is all pre-recorded audio by Suryacitta who rund mindfulness in Leicester. The course is aimed to be completed in ten days but you can do it over a longer period, and repeat as many times as you wish.</div>
<div>&nbsp;</div>
<div>
<div>What people say about this course&nbsp;</div>
<div>&nbsp;</div>
<div>"I loved this course. It seemed simple, but it was profound. Highly recommended!"&nbsp;</div>
<div>Jen (USA)&nbsp;</div>
<div>&nbsp;</div>
<div>"I never imagined that I could speak and listen to my intuition in that very simple way. It's life changing!."&nbsp;</div>
<div>Sally (UK)&nbsp;</div>
<div>&nbsp;</div>
<div>"I never realised my wild self was still here and wanting to LIVE!."&nbsp;</div>
<div>Sam (UK)&nbsp;</div>
<div>&nbsp;</div>
<div>"This course is absolute magic. I listened to my intuitive self giving me guidance in my life - wonderful!."&nbsp;</div>
<div>Jacob (Netherlands)&nbsp;</div>
<div>&nbsp;</div>
<div>LIFE ALTERING! At first, a hard pill 💊to swallow for me, as I'm either pushing away or clinging 🧗&zwj;♀️ on (for dear life). But it was a huge eye-opener 👀 (that... I AM causing my pain/anxiety/depression to hurt 🤕😢as much as it does). I've never been a neutral person &amp; thus RARELY at peace ☮️! I'm going to repeat this course often to help me ACCEPT this truth &amp; suffer less. THANK YOU SO MUCH FOR THIS COURSE🧘&zwj;♀️!</div>
</div>
<div>&nbsp;</div>
<div>Approximately 2 hours 30 minutes of recording&nbsp;</div>
<div>&nbsp;</div>
<div>
<div>MEET SURYACITTA - THE HAPPY BUDDHA
<h4 class="webeditText">Suryacitta Malcolm Smith&nbsp;</h4>
<div class="webeditTextComponent">
<div class="webeditText">
<div>&ldquo;Suryacitta,&ldquo; cosmic man! Beautiful jewels, gems and facets of wisdom. Fearless learning into the edges was inspiring.&rdquo; Dennis (Leicester University)</div>
<div>&nbsp;</div>
<div>Suryacitta Malcolm Smith, is one of the most experienced mindfulness teachers in the UK, starting his practice in 1989. He is the author of five books including, &lsquo;Happiness and how it hapeens -finding contentment through mindfulness&rsquo; published in 2011 and Mindfulness and Compassion &ndash; Embracing life with Loving Kindness, 2015. Both published by Ivy Press.</div>
<div>&nbsp;</div>
</div>
</div>
<div class="webeditTextComponent">
<div class="webeditText">
<div>He has taught mindfulness and compassion meditation to 1000s of people in the UK and abroad. From 2001 to 2005 he lived in a meditation retreat centre, dedicated to intensive practice and teaching.</div>
<div>See more</div>
<div><a href="https://www.mindfulnessunleashed.com">https://www.mindfulnessunleashed.com</a></div>
<div>&nbsp;</div>
<div>He is known as the teacher&rsquo;s teacher having taught many of the teachers in Leicestershire, the UK and Europe. He is renowned for his absolute down-to-earth approach, and for his simplicity, clarity and humour in teaching, being free of mindfulness jargon and cliches.&nbsp;</div>
<div>&nbsp;</div>
<div><a href="https://www.youtube.com/watch?v=GFOYteYD540" target="_blank" rel="noopener">Watch a 3 minute video of Suryacitta teaching in Australia</a>&nbsp;</div>
</div>
</div>
<div class="webeditTextComponent">
<div class="webeditText">
<div>&nbsp;</div>
<div>He has co-designed the MSc in Mindfulness and Compassion at Coventry University where he also lectures. He is an expert practitioner and spends his time teaching others what he has learnt. As well as Coventry University Suryacitta teaches and speaks around the world.&nbsp;</div>
<div>&nbsp;</div>
<div>&ldquo;You have a rare gift of communicating in a way that challenges and explains in such a simple way.&rdquo; Laurie &nbsp;(Airline pilot)</div>
</div>
</div>
</div>
<div>&nbsp;</div>
<div>"Wow, you make it so simple and accessible, thank you." Sally (A devoted mum)</div>
</div>

Mindfulness Unleashed

Mindfulness course with a difference. It is not about gaining or getting somewhere but about melting away all that prevents you from a joyful life.

Opening to your natural joy - meeting your intuitive self

General admission

<div>
	<h3>Description</h3>
Publicity can be defined as a form of public relations that provides news or information in the media. Publicity is also how a business or organization is perceived in the media. Due to their closeness in nature, publicity is often misconstrued with two other forms of mass communication: advertising and marketing. 
The Business Publicity Training is designed to help you build visibility for your shop locally by working with the media. You will have the opportunity to learn about technology in as many positive ways as we can provide and it is very valuable for youth to be ambassadors for their projects. You will learn to create and implement a realistic plan for local publicity. Learn to approach both traditional media (newspapers, magazines, radio, TV) and new media (local blogs, other social media and 'influencers'). 
<h3>Assessment:</h3>
This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work.
<h3>Certification:</h3>
After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
<h3>Who is this Course for?</h3>
Business Publicity Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our Business Publicity Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Introduction</td>
				</tr>
								<tr>
					<td></td>
					<td>Overview</td>
					<td>FREE </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td colspan="4">Getting Local Publicity</td>
				</tr>
								<tr>
					<td></td>
					<td>Benefits of Publicity</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Three Basic Factors for Publicity</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Top Seven Strategies for Local Publicity</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Publicity Tools and Techniques, Part 1</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Publicity Tools and Techniques, Part 2</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Publicity Blunders to Avoid</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Go for It!</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Online Course Marketing

Bar Professional Training Course (BPTC)

Business Communication

Media Training

Trainers Course

Business & Marketing

Business Publicity Training

<div>
	<h3>Description:</h3>
Time Management refers to the process of planning, organizing and exercising conscious control over time. Effective Time Management helps you to get more work done in less time even when you are in a hurry. 
In the Time Management Skills - Video Training Course, you will learn the practical time management skills. The course will teach you how to identify goals, the ways of efficient energy distribution and time logs. Throughout the course, you will also be able to manage your time based on your style, and you will be able to build your toolbox. Finally, the course will help you to apply your plan into action.
The purpose of the course is to help you to manage your time so that you can find enough and sufficient time for your essential tasks within deadlines.
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3>Who is this Course for?</h3>
Time Management Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our Time Management Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Identifying Goals</td>
				</tr>
								<tr>
					<td></td>
					<td>Identifying Goals </td>
					<td>FREE </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td colspan="4">Effective Energy Distribution</td>
				</tr>
								<tr>
					<td></td>
					<td>Energy Distribution </td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Time Logs</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td colspan="4">Working with Your Personal Style</td>
				</tr>
								<tr>
					<td></td>
					<td>Personal World View</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Strengths </td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td colspan="4">Building Your Toolbox</td>
				</tr>
								<tr>
					<td></td>
					<td>A Building Your Toolbox </td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td colspan="4">Establishing Your Action Plan</td>
				</tr>
								<tr>
					<td></td>
					<td>Establishing Your Action Plan </td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
				</tbody></table>

Time Management

Online Course Creation

Study Skills

Management Skills

Time Management Skills - Video Training Course

<div>
	<h3>Description:</h3>
Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill.
The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation.  The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone.
Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress.
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3>Who is this Course for?</h3>
Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Understanding Customer Service</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Customer Service</td>
					<td>FREE </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Identifying Customer Expectations</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Providing Excellent Customer Service</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td colspan="4">Focusing on the Customer</td>
				</tr>
								<tr>
					<td></td>
					<td>Focusing on the Customer</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Customer Service and the Telephone</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Handling Complaints</td>
				</tr>
								<tr>
					<td></td>
					<td>Handling Complaints</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td colspan="4">Enduring Stress</td>
				</tr>
								<tr>
					<td></td>
					<td>Enduring Stress</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Customer Service Skills - Video Training Course</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Customer Service Skills - Video Training Course</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Customer Care

Customer Service

Professional Skills

Counselling Skills

Customer Service Skills - Video Training Course

<div id="course-pills-1">Duration5 Days30 CPD hoursThis course is intended forThis course is intended for experienced IT security-related practitioners, auditors, consultants, investigators, or instructors, including network or security analysts and engineers, network administrators, information security specialists, and risk management professionals, who are pursuing CISSP training and certification to acquire the credibility and mobility to advance within their current computer security careers or to migrate to a related career. Through the study of all eight CISSP Common Body of Knowledge (CBK) domains, students will validate their knowledge by meeting the necessary preparation requirements to qualify to sit for the CISSP certification exam. Additional CISSP certification requirements include a minimum of five years of direct professional work experience in two or more fields related to the eight CBK security domains, or a college degree and four years of experience.Overview#NAME?In this course, students will expand upon their knowledge by addressing the essential elements of the 8 domains that comprise a Common Body of Knowledge (CBK)Â© for information systems security professionals.Prerequisites<ul><li>CompTIA Network+ Certification</li></ul></div><div id="course-pills-2"><h3>1 - Security and Risk Management</h3> <ul> <li>Security Governance Principles</li> <li>Compliance</li> <li>Professional Ethics</li> <li>Security Documentation</li> <li>Risk Management</li> <li>Threat Modeling</li> <li>Business Continuity Plan Fundamentals</li> <li>Acquisition Strategy and Practice</li> <li>Personnel Security Policies</li> <li>Security Awareness and Training</li> </ul> <h3>2 - Asset Security</h3> <ul> <li>Asset Classification</li> <li>Privacy Protection</li> <li>Asset Retention</li> <li>Data Security Controls</li> <li>Secure Data Handling</li> </ul> <h3>3 - Security Engineering</h3> <ul> <li>Security in the Engineering Lifecycle</li> <li>System Component Security</li> <li>Security Models</li> <li>Controls and Countermeasures in Enterprise Security</li> <li>Information System Security Capabilities</li> <li>Design and Architecture Vulnerability Mitigation</li> <li>Vulnerability Mitigation in Embedded, Mobile, and Web-Based Systems</li> <li>Cryptography Concepts</li> <li>Cryptography Techniques</li> <li>Site and Facility Design for Physical Security</li> <li>Physical Security Implementation in Sites and Facilities</li> </ul> <h3>4 - Information Security Management Goals</h3> <ul> <li>Organizational Security</li> <li>The Application of Security Concepts</li> </ul> <h3>5 - Information Security Classification and Program Development</h3> <ul> <li>Information Classification</li> <li>Security Program Development</li> </ul> <h3>6 - Risk Management and Ethics</h3> <ul> <li>Risk Management</li> <li>Ethics</li> </ul> <h3>7 - Software Development Security</h3> <ul> <li>Software Configuration Management</li> <li>Software Controls</li> <li>Database System Security</li> </ul> <h3>8 - Cryptography</h3> <ul> <li>Ciphers and Cryptography</li> <li>Symmetric-Key Cryptography</li> <li>Asymmetric-Key Cryptography</li> <li>Hashing and Message Digests</li> <li>Email, Internet, and Wireless Security</li> <li>Cryptographic Weaknesses</li> </ul> <h3>9 - Physical Security</h3> <ul> <li>Physical Access Control</li> <li>Physical Access Monitoring</li> <li>Physical Security Methods</li> <li>Facilities Security</li> </ul></div>

Nexus Human

Certified in Cybersecurity (CC)

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

Certified Information Security Manager (CISM)

Cissp

CompTIA Security+

Certified Information Security Systems Professional (CISSP)

Manchester

Bingley

Cardiff

Milton Keynes 

Birmingham

Bedford

<div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">INTRAMUSCULAR, INTRADERMAL &amp; SUBCUTANEOUS INJECTION COURSE (GPT601) CLASSROOM or VIRTUAL CLASSROOM (with online theory)</h2></div><section fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-testid="columns" fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-mesh-id="comp-kl8214n52inlineContent" data-testid="inline-content" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214n52inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Learn how to administer vaccines or injections ...&nbsp;</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Nationally Recognised Qualification</li><li fr-original-style="" style="box-sizing: border-box;">Includes IM, ID and Sub-Cut Injection methods</li><li fr-original-style="" style="box-sizing: border-box;">OCN Accredited - Level 4 (Foundation Degree - FDSc)</li><li fr-original-style="" style="box-sizing: border-box;">Covers all steps to safely perform a vaccination</li><li fr-original-style="" style="box-sizing: border-box;">Use same techniques and skills for aesthetic therapies</li><li fr-original-style="" style="box-sizing: border-box;">Includes B12, Vitamin C and other treatments</li><li fr-original-style="" style="box-sizing: border-box;">Essential qualification for all injections</li><li fr-original-style="" style="box-sizing: border-box;">Basic understanding of English language required</li><li fr-original-style="" style="box-sizing: border-box;">OPEN TO ALL APPLICANTS</li></ul><div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;">About this course</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Learning Outcomes</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">After the course</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">PART 1 - Theory: complete online at home or work and download a certificate of completionPART 2 - Skills and Practical Development: Attend in the Classroom or Virtual ClassroomVaccination - all essential vaccines including Covid-19, Flu and other annual vaccinesInjections - Aesthetics - B12, Vit C etc.78 UK &amp; Eire training locationsOCN Accredited at Level 4 (FDSc)Medical training standards throughoutSkills for Health &amp; WHO compliantLearning Outcomes<div data-mesh-id="comp-kl8214o43inlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214o43inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Train up to point of first vaccination or injection&nbsp;All theory and practical skills required to perform a safe procedureCovers all essential theory and skill-set development to meet medical standardsUnderstand the procedures used to set up &nbsp;a manage and administer a vaccinePost-injection management and how to avoid critical complicationsCorrect client care and aftercareIncludes legal, consent and documentationAfter the course<div data-mesh-id="comp-kl8214oainlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214oainlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Safely and competently administer a vaccine or drug treatment (ie. B12)Correct client management before, during injection and safe after-careUnderstanding equipment types and appropriate choicesUnderstand vaccine management controlAppreciate legal and professional responsibilitiesOffer injection therapies to clients - vitamin supplementsAdminister in hospitals, GP Surgeries and Outreach Centres</div></div></div></div></div></div></div></div></div></div></div></section>

INTRAMUSCULAR, INTRADERMAL & SUBCUTANEOUS INJECTION COURSE (GPT601)
CLASSROOM or VIRTUAL CLASSROOM (with online theory)
Learn how to administer vaccines or injections ... 
Nationally Recognised Qualification
Includes IM, ID and Sub-Cut Injection methods
OCN Accredited - Level 4 (Foundation Degree - FDSc)
Covers all steps to safely perform a vaccination
Use same techniques and skills for aesthetic therapies
Includes B12, Vitamin C and other treatments
Essential qualification for all injections
Basic understanding of English language required
OPEN TO ALL APPLICANTS
About this course
Learning Outcomes
After the course
PART 1 - Theory: complete online at
home or work and download a certificate of completion
PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom
Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines
Injections - Aesthetics - B12, Vit C etc.
78 UK & Eire training locations
OCN Accredited at Level 4 (FDSc)
Medical training standards throughout
Skills for Health & WHO compliant
Learning Outcomes
Train up to point of first vaccination or injection 
All theory and practical skills required to perform a safe procedure
Covers all essential theory and skill-set development to meet medical standards
Understand the procedures used to set up a manage and administer a vaccine
Post-injection management and how to avoid critical complications
Correct client care and aftercare
Includes legal, consent and documentation
After the course
Safely and competently administer a vaccine or drug treatment (ie. B12)
Correct client management before, during injection and safe after-care
Understanding equipment types and appropriate choices
Understand vaccine management control
Appreciate legal and professional responsibilities
Offer injection therapies to clients - vitamin supplements
Administer in hospitals, GP Surgeries and Outreach Centres

Geopace Training

Immunisation & Vaccination

Immunisation

Allied Health

Allied Health Professions (AHP)

Injection

Vaccination

Vaccinator

Medicine & Nursing

Learn how to administer vaccines or injections ...

    Nationally Recognised Qualification

    Includes IM, ID and Sub-Cut Injection methods

    OCN Accredited - Level 4 (Foundation Degree - FDSc)

    Covers all steps to safely perform a vaccination

    Use same techniques and skills for aesthetic therapies

    Includes B12, Vitamin C and other treatments

    Essential qualification for all injections

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Vaccination / Injection Course (GPT601)

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Leeds

Slough

Newport

Peterborough

Nottingham

Paisley

Luton

Hull

Northampton

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

Brighton

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Join Me For This 8 Week Qigong and Breathwork Online Course
HARNESSING THE POWER OF THE BREATH
The way we breathe affects everything we do, everything we think and everything we feel. It affects our sleep, our digestion, our immune system, our energy levels, our emotions, our ability to think clearly and our relationships, to name but a few.
In this course we will be combining my passions of Qigong and Breathwork to help bring us into balance so we can move though Autumn into winter full of peace and vitality.
Why Qigong and Breathwork?
Qigong is breathwork (Qi is Breath), it is an amazing way of opening and clearing the body, of making space for our healthy energy to flow. It allows us to stay relaxed and receptive without forcing or pushing. It is easy to learn and naturally attuned to your individual body and how it wants to expand, release and recharge.
Breathwork is simply bringing our conscious attention to our breath and is one of the most powerful ways we have to change our state at any given moment. In the course i will introduce you to eight different breath techniques to help you to breathe better. Commit to just 10mins a day and you’ll be amazed at the results you can achieve.
Everyone is welcome to join the course no matter your experience. 
When: 8th October 2024 – 5th December
Tuesday Evenings 6-7pm and Thursday mornings 9-9.30am (via Zoom)
Dates:
Tuesdays 6-7pm: October 8th, 15th, 22nd November 5th, 12th, 19th, 26th, December 3rd.
Thursdays 9-9.30am: October 10th, 17th, 24th, November 7th, 14th, 21st, 28th December 5th.

Price: £110 (Concessions £80: Super concession £60)
What is included: 
Eight live 60min evening zoom classes 
Eight live 30min morning meditation zoom classes 
Access to replays of all classes so you can catch up in your own time. 
Learn a Qigong routine for healthy lungs 
Learn how to clear the meridian pathways for increased vitality 
Learn 8 new powerful breath practices 
Access to private Whats App group to share experiences and ask questions 
Weekly supporting material for home practice :
– A Weekly video with a guided 10min Breath Practice 
– PDF – explanations of each practice 
– Key acupuncture points for self massage 

What will I get out of the course?
Reconnect with your breath
Learn how to improve your respiration
Learn to regulate your own nervous system
Access deeper body awareness
Less physical tension
Reduced pain
Improved mental clarity
Strengthened immune system 
Improved sleep
Improved digestion
Less stress and anxiety, depression and panic attacks
Deepening meditation practice
More energy
Just Breathe
Just Be

Sunhouse

Tai Chi

Meditation

Breathing Techniques

THE ART OF BREATH - Qi-Gong & Breathwork 

Concession

Super Concession

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education&rsquo;s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials&nbsp;<a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_self" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">here</a>).The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools&nbsp;and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.Working with an&nbsp;expert trainer and a highly experienced Senior Mental Health Lead, who has&nbsp;trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE&rsquo;s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.<ul style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><li fr-original-style="" style="box-sizing: border-box;">Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs&nbsp;&pound;520+VAT per delegate.&nbsp;(For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a&nbsp;subsidised rate for additional delegates of &pound;390+VAT&nbsp;- please just email us if this is an offer you would like to take up.)</li><li fr-original-style="" style="box-sizing: border-box;">Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.</li><li fr-original-style="" style="box-sizing: border-box;">An overview of the course structure can be found&nbsp;<a href="https://www.brightcoreconsultancy.com/_files/ugd/5bc70a_c7b3efd99188442fa7d20449bb8fd0ec.pdf" target="_blank" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">here.</a></li></ul>Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE&rsquo;s&nbsp;<a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/995681/Learning_outcomes_for_senior_mental_health_leads_in_schools_and_colleges.pdf" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">Learning Outcomes for Senior Mental Health Leads</a>&nbsp;by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.<a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;" fr-original-class="wysiwyg_bold_link_cls">View all testimonials </a>

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials here).
The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.
Working with an expert trainer and a highly experienced Senior Mental Health Lead, who has trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE’s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.
Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs £520+VAT per delegate. (For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a subsidised rate for additional delegates of £390+VAT - please just email us if this is an offer you would like to take up.)
Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.
An overview of the course structure can be found here.
Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE’s Learning Outcomes for Senior Mental Health Leads by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.
View all testimonials



Brightcore Consultancy

Mental Health

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process.

Designated Senior Mental Health Lead Course (Three full days plus 1-2-1 session)

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forThe audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.OverviewThe DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

Design & Technology Courses (DT)

Service Design Courses (SDC)

IT Certifications

Cyber Security Foundation

Certified in Data Protection (CDP)

ICDL (International Certification of Digital Literacy)

Data Centre Foundation Certificate (DCFC)

Telford

This workshop/course introduces people (of any industry or position) to Emotional Intelligence (EI).
We ask you to complete a short EI self-assessment questionnaire to take away and use for your personal development.
We then introduce the ingredients of EI and chat about why they are essential, what they aim to achieve, and why they are critical to “clean” communication across the whole organisation.
We ask you to consider our Moccasin Approach® and our EI Tree® and why they are tools for the future success of internal and external communication.
We link EI to organisational culture and the inherent responsibility we all have to make our workplace culture the type that retains our people, attracts great people to join our organisation, and is a culture that we are proud to talk about because it is truly lived (not just a flag-waving exercise). 
We look at Empathy, how it works, why it is different from sympathy, and how we must all use it in our daily communication with others.
We discuss how personal styles and preferences (even bias) are critical to everyday communication.
We examine the word trust and discuss its meaning, how we can gain and maintain it, and why consistency is one of our favourite words regarding the element of trust.
We ask you to consider our thinking around 'Change Champions' and Best Practice Managers' to help create high-performing teams and cross-team collaboration and support. 



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who? 
Everyone you employ, including your associate or external consultants.
Why? 
Every person needs to understand how EI works, what it takes to get it right, why it is essential and how it helps anyone develop new, better and more meaningful relationships.
The ultimate goal of EI is to create the best possible working relationships and Psychological Safety so that we can communicate "cleanly" without worrying about getting in trouble for sharing our thoughts and opinions.
By the way, EI is just as powerful at home, socially, and with our children. We can add Socratic questions to the mix to help us impact others' thinking.

Content
'Belief creates reality' and 'Creating reality out of possibility.'
The EI Tree®
Values, behaviours, ES2, and creating saboteurs!
How our Moccasin Approach® thinking helps us understand the world of others and cater for differences.
Our ARCHWAY Approach® thinking around Responsibility - Accountability – Duty of Care.
EI Self-assessment - The ingredients of EI.
The empathy stool and the types of empathy.
EI and how it helps 'Change Champions' and 'BPM’s'
Reflections, thoughts, findings and goals (individual and team).
Workshop delivery and venue
This Workshop is usually one day in duration but can be a two-day event with group and individual case study work to allow discussions about the various thoughts we all have about EI.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
 

Lapd Solutions Ltd

Emotional Intelligence (EQ)

Emotional Intelligence, EQ, EI, Moccasin Approach, Moccasin Manager, 

Emotional Intelligence and Me (EI & Me)

Introductory daily rate.

Registered charities and non profits only.

Non profits only. 

Emotional intelligence (EI) is the ability to manage oneself and one&rsquo;s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.

Emotional intelligence (EI) is the ability to manage oneself and one’s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.

Skillogy International

Soft Skills

Interpersonal Skills

Business Relationship Management (BRM)

Emotional Intelligence

Course

Complete 5 courses to gain a Certificate from the Chartered Management Institute

Course with CMI Certificate

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