Learn how to deal with, and prevent, communication problems. Includes Identifying Problems, Opposition & Conflict, Difficult Messages, Assertiveness & Intimidation, Best Practices.
Learn the vital core skills of questioning and listening skills, and face-to-face communication. Includes Verbal Skills & Asking Questions, Open & Closed Questions, The Funnel, Active Listening, Face‐to‐Face Communication, Rules for Success
Learn telephone and written communication skills, as well as how to create an effective social media profile. Includes Better Telephone Communication, Overcoming Challenges on the Phone, Writing Structure & Quick Tips, Social Media Basics.
Learn how good communication works, and how your style relates to this. Includes Rules of Communication, Your Communication Style, Your Self Image, Clarifying Objectives, Reviewing Your Assumptions.
The UK Employment Law course will provide you with an in-depth understanding of the fundamentals of employment law in the UK. This comprehensive training covers the roles of an employment lawyer, the rights of both employees and employers, various types of employment contracts, the legal recruitment process, and the essential components of an employee handbook. Through practical exercises and case studies, you will gain insights into handling workplace discrimination, disciplinary procedures, and data protection principles. Enrol today to build a solid foundation in UK Employment Law and earn a free CPD-accredited certificate upon completion.
Master the art of safe winter walks with our comprehensive course on Walking in Icy Conditions. From identifying various types of ice to choosing the right footwear and mastering balance techniques, this course equips you with the skills to prevent slips, falls, and injuries. Embrace the winter wonderland confidently, staying safe and enjoying every step with our expert guidance. Join us for a journey into winter walking excellence!