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Telephone, Writing & the Basics of Social Media

Telephone, Writing & the Basics of Social Media

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand tutorial

  • 1 hour

  • All levels

Description

STOP Press: New Website promotion: RRP £69, Offer price just £12.99!
(Limited period only.)

As with all ZandaX courses, you can return to re-run, review and revise as often as you like!
(12 month unlimited single user license)

Course Objectives:

After taking this course, you'll be able to:

  • Understand the advantages, and disadvantages, of using the telephone
  • Stay in control of telephone calls
  • Use proven methods of overcoming challenges on the telephone
  • Use the right words in written communication
  • Employ a Three Stage Structure in everything you write
  • Maximize the effect of your writing
  • Set up and manage an effective social media profile

  • Boost Your Skills on the Telephone, in Writing and on Social Media

    Our Telephone And Written Communications course will show you how to use a simple and structured approach to get the most from the telephone, write more effectively and set up a best practice social media profile.

    You'll be able to make your telephone and written communications as effective as they can be -- and reap the rewards this brings.


    Target Audience:

    Anyone who wants to improve their communication skills on the phone, in writing and to understand the basics of creating a social media profile, whether for themselves or their staff, with tools that can be used at work, home or in social situations.


    Pre-Course Requirements

    All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to learn how to communicate better on the telephone, in writing and on social media.


    Career Path:

    Just think: how will your life benefit if you are more effective on the telephone, and in your writing?

    Learn how to get better results with a wider, and deeper, understanding of how to be truly effective.


    Course Outline:

    What's in the Course?
  • Course Introduction & Workbook Download
  • Telephone Communication: Good & Bad
  • Better Telephone Communication
  • Overcoming Challenges on the Phone
  • Using the Right Words in Your Writing
  • Writing Structure and Quick Tips
  • Writing for Maximum Effect
  • Key Takeaways
  • Module Test
  • Course Wrap Up

    [NOTE: An interactive workbook is provided to support your learning]

  • Frequently Asked Questions

    • Can I redo the course?

      YES: you can revisit the course as often as you like to revise, review and reinforce what you've learned.

    • What date does the course run?

      It's an online course, so you can run it in your own time, 24/7, whenever and wherever it suits you.

    • Can I share the course?

      Our courses are provided on a single-user basis, but we offer multi-purchase discounts if you want to buy courses for teams of people.

    About The Provider

    ZandaX
    ZandaX
    London
    ZANDAX provide the HUMAN TOUCH...
    We supply premium, cost-effective online training courses for businesses and for people who are serio...
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