Name: Customer Service Training
Price: 12 GBP
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Psychological Wellbeing Practitioner

Online Course Marketing

Online Course Creation

Career Development

Personal Development

Psychological Wellbeing

Life Coach Training

Professional Skills Course (PSC)

Trainers Course

Life Skills

20 Keys for Leading a Happy Life

General Admission

<p>Before entering the teaching profession, you need to develop core skills for the teaching industry. Teacher training will help you to be an effective teacher. The course will help you to prepare workshops, tackle tough topics, manage lessons, etc. After completion of this premium Teacher Training course, you will learn all the necessary skills that you should acquire as a teacher.</p> <p><strong>This Certificate in Teacher Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to </strong><strong>Teacher Training </strong><strong>substantial and easier than ever!</strong></p> <p>The Teacher Training course is designed to take learners through each and every step to develop their teaching skills. Learners will get an overview of the entire lesson plan, including how to keep the lessons interactive, deliver tips and tricks, and how deal with difficult pupils.</p> <p><strong>Key Topics to Be Covered by Teacher Training </strong></p> <ul> <li>What is Teacher Training?</li><li>What is Facilitation?</li><li>Identifying Appropriate Situations</li><li>Identifying Participants' Needs</li><li>Reviewing the Materials</li><li>Identifying and Resolving Gaps</li><li>Types of Activities</li><li>Preparing for Emergencies</li><li>What to Do When Activities Go Wrong</li><li>Creating a Materials List</li><li>Gathering Participant Information</li><li>Setting Up the Physical Location</li><li>The Power of Sticky Notes</li><li>Challenges and Solutions</li><li>Adjusting Your Material for a Sensitive Issue</li></ul> <p>Upon successful completion of the Teacher Training course, you will receive an<strong> instant e-certificate</strong> as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Teacher Training course.</p> <p>With this comprehensive Teacher Training course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development.</p> <p>Enrolling on the Teacher Training course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program.</p> <p><strong>After completion of this Teacher Training course, you will be able to:</strong></p> <ul> <li>Understand teacher training and facilitation</li><li>Gather materials for lessons</li><li>Create lesson plans and choose activities</li><li>Deliver lectures in an effective way</li><li>Prepare for the Workshop</li><li>Tackle the difficult participants</li></ul> <p>Start your learning journey straight away with this Teacher Training course and take a step toward a brighter future!</p> <p><strong>Skills You Will Gain</strong></p> <ul> <li>Teaching skill</li><li>Effective delivery</li><li>Lesson Completion</li><li>Classroom management</li><li>Lesson planning</li><li>Time management</li><li>Organisation</li></ul> <p><strong>Why Prefer This Certificate in Teacher Training?</strong></p> <ul> <li>Opportunity to earn certificate a certificate endorsed by <strong>the Quality Licence Scheme </strong>&amp; another certificate that is accredited by <strong>CPDQS</strong>.</li><li>Get a free student ID card! (£10 postal charge will be applicable for international delivery).</li><li>Innovative and engaging content.</li><li>Free assessments.</li><li>24/7 tutor support.</li></ul> <p><strong>*** Course Curriculum ***</strong></p> <p>Here is the curriculum breakdown of the <strong>Teacher Training </strong>course:</p> <p><strong>Module One: Understanding Training and Facilitation</strong></p> <ul> <li>What is Training?</li><li>What is Facilitation?</li><li>Identifying Appropriate Situations</li></ul> <p><strong>Module Two: Gathering Materials</strong></p> <ul> <li>Identifying Participants' Needs</li><li>Reviewing the Materials</li><li>Identifying and Resolving Gaps</li></ul> <p><strong>Module Three: Creating a Lesson Plan</strong></p> <ul> <li>Planning for the Basics</li><li>Adding Slack Time</li><li>Creating a Plan B</li></ul> <p><strong>Module Four: Choosing Activities</strong></p> <ul> <li>Types of Activities</li><li>Preparing for Emergencies</li><li>What to Do When Activities Go Wrong</li></ul> <p><strong>Module Five: Preparing for the Workshop</strong></p> <ul> <li>Creating a Materials List</li><li>Gathering Participant Information</li><li>Setting Up the Physical Location</li></ul> <p><strong>Module Six: Getting Off on the Right Foot</strong></p> <ul> <li>Greeting Participants</li><li>Being Prepared</li><li>Using Icebreakers and Energizers</li></ul> <p><strong>Module Seven: Delivery Tips and Tricks</strong></p> <ul> <li>Using Visual Aids</li><li>Creating Supporting Materials</li><li>Break!</li></ul> <p><strong>Module Eight: Keeping it Interactive</strong></p> <ul> <li>Encouraging Discussion</li><li>Using Group Work</li><li>The Power of Sticky Notes</li></ul> <p><strong>Module Nine: Dealing With Difficult Participants</strong></p> <ul> <li>The Ground Rules</li><li>Challenges and Solutions</li><li>Handling Interruptions</li></ul> <p><strong>Module Ten: Tackling Tough Topics</strong></p> <ul> <li>Tough Stuff to Watch Out For</li><li>Adjusting Your Material for a Sensitive Issue</li><li>Dealing With Sensitive Issues in the Workshop</li></ul> <p><strong>Assessment Process</strong></p> <p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p> <p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Teacher Training at QLS Level 3 exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This Certificate in Teacher Training course is for you if you:</p> <ul> <li>Want to have a deeper insight into Certificate in Teacher Training</li><li>Actively working on Certificate in Teacher Training and am interested in exploring it a bit further.</li><li>Are you a student pursuing a relevant field of study?</li><li>Seeking employment in the Certificate in Teacher Training field.</li></ul> 
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>You will not need any prior background or expertise. All you need to take this Certificate in Teacher Training is -</p> <ul> <li>A smart device.</li><li>A secure internet connection.</li><li>Being over the age of 16.</li><li>And a strong drive for learning and literacy.</li></ul> 
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>The Teacher Training course is designed to lead you down the path to success as a Teacher. As a teacher, you will face many challenges in the institution. This course will help you in managing and support students to accomplish your lessons or tasks within the allocated time frame.</p> 
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Accredited by CPDQS</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>Certificate in Teacher Training at QLS Level 3</h4>
        <p>
            Hard copy certificate -
            £89
        </p>
            <div> <p>After successfully completing this <strong>Certificate in Teacher Training at QLS Level 3,</strong> you can order an original hardcopy certificate of achievement endorsed by <strong>the Quality Licence Scheme.</strong> The certificate will be home-delivered, with a pricing scheme of -</p> <ul> <li><strong>89 GBP inside the UK</strong></li><li><strong>99 GBP (including postal fees) for international delivery</strong></li></ul> <p><strong>Certificate Accredited by CPDQS</strong></p> <ul> <li>29 GBP for Printed Hardcopy Certificate inside the UK</li><li>39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)</li></ul> </div>

                        </div>

Academy for Health and Fitness

Certificate in Teacher Training

<p><strong>&gt;&gt; Deal Price is Active Now; Save: £403 GBP! &lt;&lt;</strong></p><p><strong>&gt;&gt; Offer Ends Today, Hurry Up!! &lt;&lt;</strong></p><p><strong>If you want to work as a well-paid Office Administrator, Secretary, or Personal Assistant, this Course from HF Online is for you. The course focuses on gaining practical knowledge so that you are completely equipped for job after you complete it. This course covers everything in a concise way, whether you are a total novice or have previous experience.</strong></p><p>Are you looking to improve your current abilities or make a career move? Our unique dmin, Secretarial and PA Course might help you get there! Expand your expertise with high-quality training - study the dmin, Secretarial and PA and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the dmin, Secretarial and PA online training course.</p><p>This online training course is accredited by <strong>CPD </strong>with <strong> 15 CPD points</strong> for professional development. Students can expect to complete this course in around <strong>11 hours</strong>. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course.</p><p>The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an<strong> instant e-certificate</strong> as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course.</p><p>With this comprehensive Admin, Secretarial and PA course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development.</p><p>You'll get a <strong>Free Student ID</strong> card by enroling in this Admin, Secretarial and PA course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.</p><p>Enroling on the Admin, Secretarial and PA course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program.</p> <p>Experts created the Admin, Secretarial and PA course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you.</p><p>Start your learning journey straight away with this course and take a step toward a brighter future!</p><p><strong>Why Prefer this Admin, Secretarial and PA Course?</strong></p><ul><li>Opportunity to earn a certificate accredited by <strong>CPD </strong>after completing this course</li><li><strong>Student ID card </strong>with amazing discounts - completely for <strong> FREE! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Standard-aligned lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul><p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of course:</p><p><strong>&gt;&gt; Admin, Secretarial and PA Course &lt;&lt;</strong></p><p><strong>Module 1: Personal Assistant</strong></p><p>This module covers the following topics:</p><ul><li>Working with Your Manager</li><li>Administrative Soft Skills</li><li>Effective Time Management</li><li>Meeting Management</li><li>Tools of the Trade</li></ul><p><strong>Module 2: Admin Support</strong></p><p>This module covers the following topics:</p><ul><li>Getting Organised</li><li>Managing Time</li><li>Getting It All Done On Time</li><li>Special Tasks</li><li>Verbal Communication Skills</li></ul><p><strong>Module 4: Organisational Skills</strong></p><p>This module covers the following topics:</p><ul><li>Remove the Clutter</li><li>Prioritise</li><li>Scheduling Your Time</li><li>To-Do Lists</li><li>Paper and Paperless Storage</li><li>Organisation in Your Work Area</li><li>Tools to Fight Procrastination</li></ul><p><strong>Module 5: Telephone Etiquette</strong></p><p>This module covers the following topics:</p><ul><li>Aspects of Phone Etiquette</li><li>Using Proper Phone Language</li><li>Eliminate Phone Distractions</li><li>Inbound Calls</li><li>Outbound Calls</li><li>Handling Rude or Angry Callers</li><li>Handling Interoffice Calls</li><li>Methods of Training Employees</li><li>Correcting Poor Telephone Etiquette</li></ul><p><strong>Module 6: Business Writing</strong></p><p>This module covers the following topics:</p><ul><li>Working with Words</li><li>Constructing Sentences</li><li>Creating Paragraphs</li><li>Writing Meeting Agendas</li><li>Writing E-mails</li><li>Writing Business Letters</li><li>Proofreading and Finishing</li></ul><p><strong>Module 7: Time Management</strong></p><p>This module covers the following topics:</p><ul><li>Setting SMART Goals</li><li>Prioritizing Your Time</li><li>Planning Wisely</li><li>Tackling Procrastination</li><li>Crisis Management</li><li>Organising Your Workspace</li><li>Delegating Made Easy</li><li>Setting a Ritual</li><li>Meeting Management</li><li>Alternatives to Meetings</li></ul><p><strong>Module 8: Body Language and Effective Communication</strong></p><p>This module covers the following topics:</p><ul><li>Communicating with Body Language</li><li>Reading Body Language</li><li>Body Language Mistakes</li><li>Gender Differences</li><li>Nonverbal Communication</li><li>Facial Expressions</li><li>Body Language in Business</li><li>Lying and Body Language</li><li>Improve Your Body Language</li><li>Matching Your Words to Your Movement</li></ul><p><strong>Module 9: Meeting Management</strong></p><p>This module covers the following topics:</p><ul><li>Planning and Preparing</li><li>Setting up the Meeting Space</li><li>Electronic Options</li><li>Meeting Roles and Responsibilities</li><li>Chairing a Meeting</li><li>Dealing with Disruptions</li><li>Taking Minutes</li><li>Making the Most of Your Meeting</li></ul><p><strong>Assessment Process</strong></p><p>Assessments (either in the form of multiple-choice questions or assignment questions) relating to the course will be given to all students and must be completed to pass the course successfully.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Admin, Secretarial and PA Course Right for You?</strong></p><p>Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject.</p><p>All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The Admin, Secretarial and PA program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world.</p><p>Every student must be over the age of 16 and have a passion for learning and literacy.</p><p>This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Enrolling on the Admin, Secretarial and PA course can lead you to the following career path:</p><ul><li>PA/Admin Manager</li><li>Secretarial Administrator</li><li>Company Secretarial Administrator</li><li>Legal Secretarial Assistant</li><li>PA Administrator</li><li>Recruitment Administrator</li><li>Team Administrator</li></ul><p>And many more!</p><p><em><strong>The annual pay in this industry will range between £15,000 to £25,000 a year.</strong></em></p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.</p></div>

                        </div>

Admin, Secretary and PA

<p>A PA or secretary is an important component of building a productive and well-synchronised office. Therefore, companies highly value skilled secretaries and PAs. Grab the chance to develop your skills and abilities in this area with the Secretary &amp; PA Diploma course. This ultimate course is designed to equip you with the right skills and a smooth learning experience. </p> <p>In this Secretary &amp; PA Diploma online training, you will receive a clear understanding of the roles and responsibilities of a PA. In this course, you will get introduced to the skills you need to become a proficient PA. From the informative modules, you will be able to develop your expertise in delivering excellent admin support. In addition, the course will include detailed lessons on meeting management, organisation skills, time management techniques and much more. Here, you will also get the opportunity to enhance your expertise in MS Excel and PowerPoint. </p> <p>This course will allow you to develop your skills and elevate your resume. When you complete the course, you will receive a certificate of achievement. This certificate will boost your employability, so join now!</p> <p>After the course, you will learn </p> <ul> <li>Develop the adequate skills required to become a personal assistant</li><li>Learn how to provide quality admin support in the office </li><li>Explore the vital areas of administrative management tasks </li><li>Improve your business writing, meeting management, and time management skills</li><li>Build your expertise in MS Excel and PowerPoint</li></ul> <p><strong>Why Choose Secretary &amp; PA Diploma?</strong></p> <ul> <li>Opportunity to earn a certificate accredited by<strong> CPD</strong> after completing this Secretarial &amp; PA Diploma</li><li><strong>Student ID</strong> card with amazing discounts - completely for <strong> FREE!</strong> (£10 postal charges will be applicable for international delivery)</li><li>Globally accepted standard structured lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the Secretarial &amp; PA Diploma program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul> <p>Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you.</p> <p>Start your learning journey straight away with this Secretary &amp; PA Diploma and take a step toward a brighter future!</p> <p><strong>*** Course Curriculum ***</strong></p> <p>Here are the topics you will cover on the Secretary &amp; PA Diploma:</p> <p><strong>Module 1:</strong></p> <p><strong>Personal Assistant</strong></p> <ul> <li>Working with Your Manager</li><li>Administrative Soft Skills</li><li>Effective Time Management</li><li>Meeting Management</li><li>Tools of the Trade</li></ul> <p> and more!</p> <p><strong>Module 2:</strong></p> <p><strong>Admin Support</strong></p> <ul> <li>Getting Organised</li><li>Managing Time</li><li>Getting It All Done On Time</li><li>Special Tasks</li><li>Verbal Communication Skills</li></ul> <p> and more!</p> <p><strong>Module 3:</strong></p> <p><strong>Administrative Management</strong></p> <ul> <li>Why Your Office Needs Administrative Procedures</li><li>Gathering the Right Tools</li><li>Identifying Procedures to Include</li><li>Top Five Procedures to Record</li><li>What to Include in Your Binder</li><li>Organising Your Binder</li><li>What Not to Include in the Procedure Guide</li><li>Share Office Procedure Guide</li><li>Successfully Executing the Guide</li></ul> <p><strong>Module 4:</strong></p> <p><strong>Organisational Skills</strong></p> <ul> <li>Remove the Clutter</li><li>Prioritise</li><li>Scheduling Your Time</li><li>To-Do Lists</li><li>Paper and Paperless Storage</li><li>Organisation in Your Work Area</li><li>Tools to Fight Procrastination</li></ul> <p> and more!</p> <p><strong>Module 5:</strong></p> <p><strong>Telephone Etiquette</strong></p> <ul> <li>Aspects of Phone Etiquette</li><li>Using Proper Phone Language</li><li>Eliminate Phone Distractions</li><li>Inbound Calls</li><li>Outbound Calls</li><li>Handling Rude or Angry Callers</li><li>Handling Interoffice Calls</li><li>Methods of Training Employees</li><li>Correcting Poor Telephone Etiquette</li></ul> <p><strong>Module 6:</strong></p> <p><strong>Business Writing</strong></p> <ul> <li>Working with Words</li><li>Constructing Sentences</li><li>Creating Paragraphs</li><li>Writing Meeting Agendas</li><li>Writing E-mails</li><li>Writing Business Letters</li><li>Proofreading and Finishing</li></ul> <p> and more!</p> <p><strong>Module 7:</strong></p> <p><strong>Time Management</strong></p> <ul> <li>Setting SMART Goals</li><li>Prioritizing Your Time</li><li>Planning Wisely</li><li>Tackling Procrastination</li><li>Crisis Management</li><li>Organising Your Workspace</li><li>Delegating Made Easy</li><li>Setting a Ritual</li><li>Meeting Management</li><li>Alternatives to Meetings</li></ul> <p><strong>Module 8:</strong></p> <p><strong>Body Language and Effective Communication</strong></p> <ul> <li>Communicating with Body Language</li><li>Reading Body Language</li><li>Body Language Mistakes</li><li>Gender Differences</li><li>Nonverbal Communication</li><li>Facial Expressions</li><li>Body Language in Business</li><li>Lying and Body Language</li><li>Improve Your Body Language</li><li>Matching Your Words to Your Movement</li></ul> <p><strong>Module 9:</strong></p> <p><strong>Meeting Management</strong></p> <ul> <li>Planning and Preparing</li><li>Setting up the Meeting Space</li><li>Electronic Options</li><li>Meeting Roles and Responsibilities</li><li>Chairing a Meeting</li><li>Dealing with Disruptions</li><li>Taking Minutes</li><li>Making the Most of Your Meeting</li></ul> <p><strong>Module 10:</strong></p> <p><strong>Excel Basics</strong></p> <ul> <li>Navigate the Excel User Interface</li><li>Use Excel Commands</li><li>Create and Save a Basic Workbook</li><li>Enter Cell Data</li><li>Use Excel Help</li><li>Create Worksheet Formulas</li><li>Insert Functions</li><li>Reuse Formulas and Functions</li><li>Insert, Delete, and Adjust Cells, Columns, and Rows</li><li>Search for and Replace Data</li><li>Use Proofing and Research Tools</li><li>Apply Text Formats</li><li>Apply Number Format</li><li>Align Cell Contents</li><li>Apply Styles and Themes</li><li>Apply Basic Conditional Formatting</li><li>Create and Use Templates</li><li>Preview and Print a Workbook</li><li>Set Up the Page Layout</li><li>Configure Headers and Footers</li><li>Manage Worksheets</li><li>Manage Workbook and Worksheet Views</li><li>Manage Workbook Properties</li></ul> <p><strong>Module 11:</strong></p> <p><strong>PowerPoint Basic</strong></p> <ul> <li>Customize the User Interface</li><li>Set PowerPoint 2016 Options</li><li>Modify Slide Masters and Slide Layouts</li><li>Add Headers and Footers</li><li>Modify the Notes Master and the Handout Master</li><li>Create SmartArt</li><li>Modify SmartArt</li><li>Write Math Equations</li><li>Add Audio to a Presentation</li><li>Add Video to a Presentation</li><li>Customize Animations and Transitions</li><li>Review a Presentation</li><li>Store and Share Presentations on the Web</li><li>Annotate a Presentation</li><li>Set Up a Slide Show</li><li>Create a Custom Slide Show</li><li>Add Hyperlinks and Action Buttons</li><li>Record a Presentation</li><li>Secure a Presentation</li><li>Broadcast a Slide Show</li><li>Create a Video or a CD</li></ul> <p><strong>Assessment Process</strong></p> <p>Once you have completed all the Secretarial &amp; PA Diploma Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Secretarial &amp; PA Diploma.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is suitable for </p> <ul> <li>Anyone interested in pursuing a career in the relevant sector</li><li>Existing professionals who wish to elevate their skills</li><li>Individuals who wish to learn about PA or secretary careers</li></ul> 
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Enrol on the Secretary &amp; PA Diploma with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Secretary &amp; PA Diploma without any delay.</p> <p>We only ask that all students have a passion for learning and literacy, and be over the age of 16.</p> <p>Complete the Secretary &amp; PA Diploma online from your computer, tablet, or smartphone, and learn in a way that suits you.</p> 
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>From the Secretary &amp; PA Diploma course, you will learn the key skills required for the role of a PA. After completing the course, you can aim for career options such as</p> <ul> <li>PA (Salary range £26k-£44k per year)</li><li>Office Administrator (Salary range £21k-£27k per year)</li><li>Admin Assistant (Salary range £20k-£27k per year)</li><li>Receptionist (Salary range £21k-£28k per year)</li></ul> 
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div> <p>If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.</p> </div>

                        </div>

Secretary & PA Diploma

<p>Equality &amp; Diversity in the workplace is a crucial topic in today's diverse and inclusive business environment. This course provides an in-depth exploration of the various aspects of equality and diversity and how they apply to the workplace, including legislation, diversity management, and unconscious bias.</p><p>The Equality &amp; Diversity in Workplace course is designed for individuals seeking to understand and appreciate the importance of equality and diversity in the workplace. The course covers the current trends and developments in this area, providing a comprehensive overview of the laws and regulations governing workplace equality and diversity. Participants will learn about the impact of diversity on organizations, the benefits of creating a diverse and inclusive workplace, and practical strategies for promoting and maintaining diversity in the workplace. The course is suitable for anyone working in human resources, management, or a related field, as well as for individuals who are passionate about promoting equality and diversity in the workplace.</p><p><strong>This course will enable you to:</strong></p><ul><li>Understand the UK laws governing equality and diversity.</li><li>Discover how to include human rights and inclusivity in the workplace policy.</li><li>Understand how to do an equity study on a work environment or infrastructure.</li><li>Learn about the origins and triggers of disruptive prejudice.</li><li>Learn how to instal positive affirmations that promote equity for all.</li></ul><p><strong>Key Features:</strong></p><ul><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>*** Additional Gifts ***</strong></p><p><strong>Free Life Coaching Course</strong></p><p>*** (Offer Ends Soon) ***</p><p><strong>Course Curriculum</strong></p><p><strong>Module One: Understanding Diversity</strong></p><ul><li>Understanding Diversity</li></ul><p><strong>Module Two: Understanding Stereotypes</strong></p><ul><li>Understanding Stereotypes</li></ul><p><strong>Module Three: Breaking Down the Barriers</strong></p><ul><li>Breaking Down the Barriers</li></ul><p><strong>Module Four: Verbal Communication Skills</strong></p><ul><li>Verbal Communication Skills</li></ul><p><strong>Module Five: Non-Verbal Communication Skills</strong></p><ul><li>Non-Verbal Communication Skills</li></ul><p><strong>Module Six: Being Proactive</strong></p><ul><li>Being Proactive</li></ul><p><strong>Module Seven: Coping with Discrimination</strong></p><ul><li>Coping with Discrimination</li></ul><p><strong>Module Eight: Dealing with Diversity Complaints as a Person</strong></p><ul><li>Dealing with Diversity Complaints as a Person</li></ul><p><strong>Module Nine: Dealing with Diversity Complaints as a Manager</strong></p><ul><li>Dealing with Diversity Complaints as a Manager</li></ul><p><strong>Module Ten: Dealing with Diversity Complaints as an Organization</strong></p><ul><li>Dealing with Diversity Complaints as an Organization</li></ul><p><strong>Certification</strong></p><p>Once you've successfully completed your Equality &amp; Diversity in Workplace Level 3 course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is suitable for anyone who wants to improve their knowledge and skills in Equality and Diversity in the workplace, including managers, human resource professionals, employees, and anyone who wants to impact their workplace positively.</p><ul><li>Human resources executives</li><li>Training officers</li><li>Interns</li><li>Law Students</li><li>Teacher</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Following the career opportunities below, you can pursue them after successfully completing the course:</p><ul><li>Equalities officer (£22,000 to £45,000 per year)</li><li>Education welfare officer (£19,000 to £30,000 per year)</li><li>Heritage officer (£18,500 to £48,000 per year)</li><li>Public relations officer (£18,000 to £50,000 per year)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Equality & Diversity in Workplace Level 3 Course

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			<h2>Overview
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					<p><span>Statistics reveal that over 67% of senior executives deem negotiation skills as 'crucial' for managerial roles, reinforcing the quintessential role of negotiation in today's business landscape. 'Negotiation Essential Skills - Level 3' is a meticulously crafted course to bridge the knowledge gap in this domain. </span></p><p><span>Delving deep into the rudiments of Understanding Negotiation, learners will traverse the intricacies of Phase One - Exchanging Information before transitioning to the strategic elements of Phase Two - Bargaining. The curriculum further elucidates the concept of Mutual Gain, leading to the decisive Phase Three - Closing. </span></p><p><span>With modules such as Dealing with Difficult Issues, Negotiating Outside the Boardroom, and Negotiating on Behalf of Someone Else, this course ensures a holistic understanding of the subject.</span></p>					</div>
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			<h2>How will I get my certificate?</h2>		</div>
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					<p><span>You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</span></p>					</div>
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			<h2>Who is This course for?</h2>		</div>
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					<p><span>There is no experience or previous qualifications required for enrolment on this <strong>Negotiation Essential Skills - Level 3</strong></span><span>. It is available to all students, of all academic backgrounds.</span></p>					</div>
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			<h2>Requirements</h2>		</div>
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					<p><span>Our <strong>Negotiation Essential Skills - Level 3</strong></span><span> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</span></p><p><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></p>					</div>
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			<h2>Career Path</h2>		</div>
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					<p><span>Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-</span></p><ul><li><span>Open doors of opportunities</span></li><li><span>Increase your adaptability</span></li><li><span>Keep you relevant</span></li><li><span>Boost confidence</span></li></ul><p><span>And much more!</span></p>					</div>
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					</div> <h3>Course Curriculum</h3><div><p>11 sections • 10 lectures • 01:23:00 total length</p></div><div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•Understanding Negotiation: 00:10:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Getting Prepared: 00:09:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Laying the Groundwork: 00:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Phase One - Exchanging Information: 00:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Phase Two - Bargaining: 00:09:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•About Mutual Gain: 00:13:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Phase Three - Closing: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Dealing with Difficult Issues: 00:09:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Negotiating Outside the Boardroom: 00:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Negotiating on Behalf of Someone Else: 00:06:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Negotiation Skills

Professional Skills

Leadership Skills

Business Communication Skills

Essential Skills

Negotiation

Negotiation Essential Skills - Level 3

NextGen Learning

Equality & Diversity

Diversity & Discrimination

Equity & Diversity

Diversity

Gender Diversity

Diversity & Inclusion

Equality & Diversity  Level 3 Diploma

<p>Are you looking to enhance your Equality &amp; Diversity in Workplace skills? If yes, then you have come to the right place. Our comprehensive course on Equality &amp; Diversity in Workplace will assist you in producing the best possible outcome by mastering the Equality &amp; Diversity in Workplace skills.</p><p>The Equality &amp; Diversity in Workplace course is for those who want to be successful. In the Equality &amp; Diversity in Workplace course, you will learn the essential knowledge needed to become well versed in Equality &amp; Diversity in Workplace.</p><p>Our Equality &amp; Diversity in Workplace course starts with the basics of Equality &amp; Diversity in Workplace and gradually progresses towards advanced topics. Therefore, each lesson of this Equality &amp; Diversity in Workplace course is intuitive and easy to understand.</p><p><strong>Why would you choose the Equality &amp; Diversity in Workplace course from Compliance Central:</strong></p><ul><li>Lifetime access to Equality &amp; Diversity in Workplace course materials</li><li>Full tutor support is available from Monday to Friday with the Equality &amp; Diversity in Workplace course</li><li>Learn Equality &amp; Diversity in Workplace skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of Equality &amp; Diversity in Workplace course</li><li>Accessible, informative Equality &amp; Diversity in Workplace learning modules designed by experts</li><li>Get 24/7 help or advice from our email and live chat teams with the Equality &amp; Diversity in Workplace</li><li>Study Equality &amp; Diversity in Workplace in your own time through your computer, tablet or mobile device</li><li>A 100% learning satisfaction guarantee with your Equality &amp; Diversity in Workplace Course</li></ul><p><strong> Equality &amp; Diversity in Workplace </strong></p><p><strong>Curriculum Breakdown of the Equality &amp; Diversity in Workplace Course</strong></p><ul><li>Understanding Diversity</li><li>Understanding Stereotypes</li><li>Breaking Down the BarriersVerbal Communication Skills</li><li>Non-Verbal Communication Skills</li><li>Being Proactive</li><li>Coping with Discrimination</li><li>Dealing with Diversity Complaints as a Person</li><li>Dealing with Diversity Complaints as a Manager</li><li>Dealing with Diversity Complaints as an Organization</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Equality &amp; Diversity in Workplace course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Equality &amp; Diversity in Workplace. It is also great for professionals who are already working in Equality &amp; Diversity in Workplace and want to get promoted at work.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this Equality &amp; Diversity in Workplace course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The Equality &amp; Diversity in Workplace course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Equality &amp; Diversity in Workplace.</p><ul><li>Equality and Diversity Officer: £25,000 to £40,000 per year</li><li>Human Resources (HR) Manager: £30,000 to £60,000 per year</li><li>Diversity Consultant: £35,000 to £70,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><p>Inside the UK: Free</p><p>Outside of the UK: £9.99 each</p></div>

                        </div>

Compliance Central

Certificate in Equality & Diversity in Workplace

<p>Are you looking to enhance your Equality, Diversity and Inclusion skills? If yes, then you have come to the right place. Our comprehensive course on Equality, Diversity and Inclusion will assist you in producing the best possible outcome by mastering the Equality, Diversity and Inclusion skills.</p><p>The Equality, Diversity and Inclusion course is for those who want to be successful. In the Equality, Diversity and Inclusion course, you will learn the essential knowledge needed to become well versed in Equality, Diversity and Inclusion.</p><p>Our Equality, Diversity and Inclusion course starts with the basics of Equality, Diversity and Inclusion and gradually progresses towards advanced topics. Therefore, each lesson of this Equality, Diversity and Inclusion course is intuitive and easy to understand.</p><p><strong>Why would you choose the Equality, Diversity and Inclusion course from Compliance Central:</strong></p><ul><li>Lifetime access to Equality, Diversity and Inclusion course materials</li><li>Full tutor support is available from Monday to Friday with the Equality, Diversity and Inclusion course</li><li>Learn Equality, Diversity and Inclusion skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of Equality, Diversity and Inclusion course</li><li>Accessible, informative Equality, Diversity and Inclusion learning modules designed by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams with the Equality, Diversity and Inclusion bundle</li><li>Study Equality, Diversity and Inclusion in your own time through your computer, tablet or mobile device.</li><li>A 100% learning satisfaction guarantee with your Equality, Diversity and Inclusion Course</li><li>Improve your chance of gaining in demand skills and better earning potential by completing the Equality, Diversity and Inclusion</li></ul><p><strong> Equality, Diversity and Inclusion </strong></p><p><strong>Curriculum Breakdown of the Equality, Diversity and Inclusion Course</strong></p><ul><li><strong>Module 01 : </strong>Understanding Diversity<strong><br /></strong></li><li><strong>Module 02 : </strong>Understanding Stereotypes<strong><br /></strong></li><li><strong>Module 03 : </strong>Breaking Down the Barriers<strong><br /></strong></li><li><strong>Module 04 : </strong>Verbal Communication Skills<strong><br /></strong></li><li><strong>Module 05 : </strong>Non-Verbal Communication Skills<strong><br /></strong></li><li><strong>Module 06 : </strong>Being Proactive<strong><br /></strong></li><li><strong>Module 07 : </strong>Coping with Discrimination<strong><br /></strong></li><li><strong>Module 08 : </strong>Dealing with Diversity Complaints as a Person<strong><br /></strong></li><li><strong>Module 09 : </strong>Dealing with Diversity Complaints as a Manager<strong><br /></strong></li><li><strong>Module 10 : </strong>Dealing with Diversity Complaints as an Organization</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Equality, Diversity and Inclusion course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Equality, Diversity and Inclusion. It is also great for professionals who are already working in Equality, Diversity and Inclusion and want to get promoted at work.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this Equality, Diversity and Inclusion course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The Equality, Diversity and Inclusion course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Equality, Diversity and Inclusion.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99 each</li></ul></div>

                        </div>

Equality, Diversity and Inclusion - Level 3 CPD Accredited

<p><strong>Customer Service Online Training</strong></p><p>Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Customer Service course is ideal for both job seekers and current employees.</p><p><strong>Learning Outcomes</strong></p><p>After completing this Customer Service course, you will be able to -</p><ul><li>Begin your career in any customer-facing role and succeed.</li><li>Recognize your client's most important needs.</li><li>Determine what it takes to have excellent customer service.</li><li>Dealing with difficult clients and difficult situations is a necessary part of the work.</li><li>Handle complaints professionally and confidently.</li></ul><p>If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support.</p><p><strong>Why Choose this Customer Service Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>Free Courses included with Customer Service Course</strong></p><ul><li><strong>Course 01: </strong>Dealing With Difficult People</li><li><strong>Course 02: </strong>Anger Management</li></ul> <p><strong>Customer Service Training</strong></p><p>An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service.</p><p><strong>Course Curriculum of Customer Service</strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Module 02: Understanding the Organisation</li><li>Module 03: Prepare to Deliver Excellent Customer Service</li><li>Module 04: Communication in the Customer Service Role</li><li>Module 05: Understand Customers</li></ul><p><strong>Certificate of Completion</strong></p><p>You will receive a course completion certificate for free as soon as you complete the Customer Service course.</p> <li>
                                        <h3>
                                            
                                                Customer Service Training <span>39:00</span>
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                                        <ul id="section1">
                                                <li>
                                                    <span>1: Customer Service Training</span>

                                                    <span>39:00</span>

                                                                                                                                                                
                                                            
                                                            
                                                            
                                                            
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                                                                                                    </li>
                                        </ul>
                                    </li> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Customer Service Online Training</strong></p><p>This customer service course is ideal for-</p><ul><li>Candidates who are looking for a career change.</li><li>Candidates who want to boost their CVs in order to improve their job chances should read on.</li><li>Customer support representatives who want to advance their careers by honing their skills.</li><li>Those who plan to continue their education after graduation.</li><li>Company owners, administrators, and supervisors.</li><li>Anyone looking for a rewarding job in customer service.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Customer Service Online Training</strong></p><p>There are <strong>no specific</strong> requirements for Customer Service course</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Will be downloadable when all lectures have been completed.</p> </div>

                        </div>

Training Tale

Customer Care

Customer Service

Service Design Courses (SDC)

Customer Service Training

<p fr-original-style="" id="isPasted" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To drive actions and get decisions made, you need to be able to present effectively to customers, clients, senior managers or colleagues. The perfect presentation is a potent combination of content, design and delivery&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to distill down complex concepts, large data sets, intricate processes and innovative ideas. You need to make the right design choices to ensure your slide decks communicate quickly (as well as looking great). And you need the confidence and storytelling techniques to lead your audience through the content.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for anyone who regularly needs to create and deliver presentations for different stakeholders. It will cover how to plan, design and deliver brilliant presentations.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="font-size: 18px;" style="font-size: 18px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sample learning content&nbsp;</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session 1: Planning a presentation&nbsp;</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Assessing the needs and level of understanding of your audience.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Frameworks for building a logical and compelling narrative.</li><li fr-original-style="" style="box-sizing: border-box;">Emphasising key messages, while allowing for deep dives and questions.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session 2: Presenting data and processes</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand graphical perception and how people absorb visual information.</li><li fr-original-style="" style="box-sizing: border-box;">Effective charts for different types of data stories.</li><li fr-original-style="" style="box-sizing: border-box;">How to display processes, timelines and organisational structures.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session 3: Design tricks</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Using colours to add emphasis and meaning.</li><li fr-original-style="" style="box-sizing: border-box;">Creating hierarchies of information to help your audience.</li><li fr-original-style="" style="box-sizing: border-box;">Building templates and style guides.&nbsp;</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session 4: Delivery techniques</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Perfecting your performance in-person or online.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with difficult questions and hostile audiences.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Refining the beginning, middle and end of your narrative.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="font-size: 18px;" style="font-size: 18px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive &ndash; every session includes a mix of formal tuition and hands-on exercises.&nbsp;<span fr-original-style="color: rgb(0, 0, 0);" id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;">To ensure this is possible, the number of attendees is capped at 16 people.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="font-size: 18px;" style="font-size: 18px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Tutor</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Cond&eacute; Nast International as product owner on a bespoke digital asset management system for their 11 global markets.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="font-size: 18px;" style="font-size: 18px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testimonial</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"We&rsquo;ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan&rsquo;s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels."<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Joe Barlow | Head of Programme, Understanding ModernGov</em></strong></p>

Fire Plus Algebra

Design Skills

Presentation Skills

Presenting with Impact

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course.</p>Overview<p>Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident</p><p></p><p>In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. What is Assertiveness?</h3> <ul> <li>Differentiating Self-confidence from Assertiveness</li> <li>Understanding the Four Styles of Communication</li> <li>What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness</li> </ul> <h3>2. Dimensions of Communication</h3> <ul> <li>Differentiating Listening from Hearing</li> <li>Developing Emphatic Listening Skills</li> <li>Utilizing Question Types - Open, Clarifying, and Closed</li> <li>Converting Negative Thinking into Positive Thinking</li> </ul> <h3>3. Body Language Says It All</h3> <ul> <li>Managing Your Appearance</li> <li>Understanding Non-verbal Communication</li> <li>Making the Right First Impression</li> <li>Speaking with Confidence</li> <li>Relaxing and Reducing Anxiety</li> </ul> <h3>4. Dealing with Difficult Situations</h3> <ul> <li>Dealing with Difficult People</li> <li>Building Rapport and Trust</li> <li>Appreciating the Different Ways that People Send and Receive Information</li> <li>Breaking Down Barriers and Building Consensus</li> <li>Applying PEGASUS</li> <li>Utilizing a Tactical Approach</li> <li>Choosing the Proper Form of Communication</li> </ul></div>

Nexus Human

Meeting Skills

Counselling Skills

Assertiveness

Mastering Positive Assertiveness

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course.</p>Overview<p>Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations</p><p></p><p>This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Customer Service - A Baseline</h3> <ul> <li>Recognizing Your Customers</li> <li>Understanding Your Role in Customer Service</li> </ul> <h3>2. Developing A Customer Service Mind-Set</h3> <ul> <li>Leveraging Your First Impression</li> <li>Feeling Positively About Customers</li> <li>Mastering Moods and Emotions</li> </ul> <h3>3. Identifying Customer Needs</h3> <ul> <li>Understanding the Customer\'s Situation</li> <li>Avoiding Assumption and Prejudgment</li> <li>Meeting Basic Needs</li> <li>Seeking to Exceeding Expectations</li> <li>Building Repeat Relationships</li> </ul> <h3>4. Connecting with the Customer</h3> <ul> <li>Achieving Authenticity through Body Language</li> <li>Responding Effectively to Problems</li> <li>Mastering Online Etiquette</li> <li>Seeking Customer Feedback</li> </ul> <h3>5. Dealing with Difficult Situations</h3> <ul> <li>Effectively Addressing Complaints</li> <li>De-escalating Anger</li> <li>Establishing Common Ground</li> <li>Remaining Calm, Respectful and Objective</li> </ul> <h3>6. Effectively Addressing Complaints</h3> <ul> <li>Creating a Memorable Customer Experience</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Providing Outstanding Customer Service

London

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Address negative behavioural patterns</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Treat anxiety and depression symptoms</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resolve bad temper and aggression issues</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching coping skills for dealing with different problems</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Stop negative cycles</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Manage anxiety better</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Help mental health and physical health problems</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Management of thoughts, emotions, actions</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Help with insomnia</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Address problematic thought patterns</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This package is for people with bad behaviour</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PTSD</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Alcohol misuse</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">6 sessions</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/cognitive-behavioural-therapy-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/cognitive-behavioural-therapy-package/</a><br fr-original-style="" style="box-sizing: border-box;"></strong></p>

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D COGNITIVE BEHAVIOURAL THERAPY PACKAGE (SELF IMPROVEMENT)

General admission

Loughborough

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			<p>This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.</p>
			<div><i></i> 2 x 4 Hour Sessions</div>
			<div><i></i>  £534.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p>The program covers the key skills for effective negotiation:</p>
<ul>
<li>Thorough preparation</li>
<li>Setting limits and goals</li>
<li>Identifying your unique negotiation proposition</li>
<li>Negotiating strategy and tactics</li>
<li>Keeping emotional distance</li>
<li>Dealing with deadlocks</li>
<li>Good listening skills</li>
<li>Clarity of communication</li>
<li>Understanding and dealing with different personality and negotiating styles</li>
<li>Men and women in negotiation</li>
<li>Knowing how to close a contract or agreement</li>
<li>Negotiating in teams</li>
<li>Achieving win-win outcomes</li>
</ul>
<p>The workshop is interactive and interspersed with practical exercises and role-play scenarios.  There is a particularly useful team negotiating exercise which is both fun and challenging.  At the end of the course you should be fully prepared to tackle your next negotiation!</p>
<p>Participants should come to the workshop prepared to discuss past or forthcoming negotiations and these may be used in class exercises.  Confidentiality will be honoured in all cases.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745  Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Session 1</h3>
<ul>
<li>The ten best personality traits for effective negotiation and the ten most common negotiating errors</li>
<li><span>Negotiating Styles - What sort of negotiator are you?</span></li>
<li><span>How to become a master negotiator:  The key stages of negotiation from </span>preparation to close</li>
<li><span>The key stages/cont.</span></li>
<li>Negotiating by phone and email</li>
<li>Negotiating in teams</li>
</ul>
<h3>Session 2</h3>
<ul>
<li>Your unique negotiating proposition</li>
<li>Different communication and behavior styles and how to influence them</li>
<li><span>Negotiation and Emotional Intelligence</span></li>
<li><span>Negotiating role play scenarios</span></li>
<li><span>Feedback and course review</span></li>
<li><span>Action Planning</span></li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Dealing With Difficult People Training Course </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01: </strong>Dealing With Difficult People Training Course at QLS Level 2</li><li><strong>Course 02: </strong>Dealing with Conflict at Work</li><li><strong>Course 03: </strong>Anger Management</li><li><strong>Course 04: </strong>Workplace Harassment</li><li><strong>Course 05: </strong>Equality, Diversity and Discrimination</li><li><strong>Course 06:</strong> People Management Diploma</li><li><strong>Course 07:</strong> Performance Management</li><li><strong>Course 08:</strong> Influencing and Negotiating</li><li><strong>Course 09:</strong> Public Speaking and Presentation Skill Course</li><li><strong>Course 10:</strong> Emotional Intelligence and Human Behaviour</li><li><strong>Course 11: </strong>Communication Skills</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Dealing With Difficult People Training Course</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Dealing With Difficult People Training Course</strong>' today and Start Learning </p><p>This <strong>Dealing With Difficult People Training Course </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Dealing With Difficult People Training Course</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Dealing With Difficult People Training Course </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this <strong>Dealing With Difficult People Training</strong> Course course.</p> 
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        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Dealing With Difficult People Training Course </strong> Course, you are to start your career or begin the next phase of your career in this field</p> 
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        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Dealing With Difficult People Training Course </strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

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Imperial Academy

Learning & Development

Certificate in Further Education & Training (Cert Ed)

Legal Practice Course (LPC)

Dealing With Difficult Customers

Institute of Leadership & Management (ILM)

Level 2 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Dealing With Difficult People Training Course

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			<p>The ability to effectively manage conflict is a core competency in the 21st-century workplace.</p>
			<div><i></i> 2 Hours</div>
			<div><i></i>  £378.00 incl. VAT</div>
			
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><p>When working with people, it is common that personality and attitude clashes might arise. Managing these conflicts while aiming to achieve personal and work objectives is incredibly challenging and when not managed properly, can threaten to create major disruption within the team or with clients. The ability to effectively manage conflict is a core competency in the 21st-century workplace.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p><strong>Outcomes: </strong></p>
<ul>
<li>List the possible causes of conflict in the workplace</li>
<li>State the five potential approaches to resolving conflict, and identify the optimum option</li>
<li>Outline how to avoid the 'ostrich position'</li>
<li>Describe the role that Emotional Intelligence plays in ensuring a positive outcome</li>
</ul>
<p><strong>Content:</strong></p>
<ul>
<li>The Causes of Conflict</li>
<li>The Conflict Thermometer</li>
<li>Transactional Analysis - Behaviour breeds Behaviour</li>
<li>Assuming the Ostrich Position</li>
<li>Seven steps to conflict conversations</li>
<li>The Thomas Kilman Model</li>
<li>Emotional Intelligence</li>
</ul>
<p><strong>Modules:</strong></p>
<p><strong>The causes of conflict</strong></p>
<ul>
<li>Defining 'conflict' - is it always bad?</li>
<li>What causes conflict in the workplace</li>
<li>The conflict thermometer - addressing issues before over-reaction!</li>
</ul>
<p><strong>Transactional Analysis</strong></p>
<ul>
<li>Eric Byrne's model - the 3 main and 4 sub elements</li>
<li>The Betaris Box - behaviour breeds behaviour and understanding out role</li>
</ul>
<p><strong>Assuming the ostrich position</strong></p>
<ul>
<li>Why do we put it off</li>
<li>Planning the conversation</li>
<li>Dealing with difficulty</li>
</ul>
<p><strong>Our own approach to managing conflict</strong></p>
<ul>
<li>The seven steps to conflict conversations (based on Stephen Covey's '7 habits')</li>
<li>The Thomas Kilman conflict model - how you behave in conflict situations</li>
</ul>
<p><strong>Emotional Intelligence</strong></p>
<ul>
<li>The five competencies</li>
<li>Emotional Hijack</li>
<li>Managing personal stressors</li>
</ul>
<p></p>

The ability to effectively manage conflict is a core competency in the 21st-century workplace.

Managing Conflict

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">UK Standard Domestic Plumbing and Heating Installer Training | Pipe Fitting Course | Understand Piping &amp; Instrumentation Diagrams P&amp;IDs | HVAC Technician | Handyperson | Working at Height Awareness Diploma | First Aid at Work and Much More!</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Develop a thorough understanding of the skills required to succeed in the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">plumbing industry</strong>. As more and more people become <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">homeowners</strong>, the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">demand</strong> for skilled workers with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">plumbing knowledge</strong> is getting bigger and bigger every year. These courses will walk you through the fundamentals of plumbing pipes and fixtures, plumbing tools and drawings, drainage, and water distribution systems. Start exploring these courses and develop your pipeline to success today with Apex Learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers bundle consists of the following premium courses:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Course 01: Professional Plumber Complete Bundle</li><li fr-original-style="" style="box-sizing: border-box;">Course 02: UK Standard Domestic Plumbing and Heating Installer Training</li><li fr-original-style="" style="box-sizing: border-box;">Course 03: Understand Piping &amp; Instrumentation Diagrams P&amp;IDs</li><li fr-original-style="" style="box-sizing: border-box;">Course 04: Level 3 Heating, Ventilation &amp; Air Conditioning (HVAC) Technician</li><li fr-original-style="" style="box-sizing: border-box;">Course 05: Pipe Fitting Course</li><li fr-original-style="" style="box-sizing: border-box;">Course 06: COSHH Awareness Level 3</li><li fr-original-style="" style="box-sizing: border-box;">Course 07: DIY Home Improvement</li><li fr-original-style="" style="box-sizing: border-box;">Course 08: Manual Handling Level 2</li><li fr-original-style="" style="box-sizing: border-box;">Course 09: Handyperson</li><li fr-original-style="" style="box-sizing: border-box;">Course 10: Working at Height Awareness Diploma</li><li fr-original-style="" style="box-sizing: border-box;">Course 11: Working in Confined Spaces</li><li fr-original-style="" style="box-sizing: border-box;">Course 12: RIDDOR Training</li><li fr-original-style="" style="box-sizing: border-box;">Course 13: LOLER Training</li><li fr-original-style="" style="box-sizing: border-box;">Course 14: Lone Worker Safety Course</li><li fr-original-style="" style="box-sizing: border-box;">Course 15: PUWER</li><li fr-original-style="" style="box-sizing: border-box;">Course 16: Ladder Safety</li><li fr-original-style="" style="box-sizing: border-box;">Course 17: Dealing With Difficult People Training Course</li><li fr-original-style="" style="box-sizing: border-box;">Course 18: Noise and Hearing Protection Training</li><li fr-original-style="" style="box-sizing: border-box;">Course 19: Workplace Safety Course</li><li fr-original-style="" style="box-sizing: border-box;">Course 20: First Aid at Work</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the basic components of plumbing, including pipes, valves, and fixtures.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the principles of effective plumbing systems.</li><li fr-original-style="" style="box-sizing: border-box;">Familiarize yourself with the various plumbing tools and their uses.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the plumbing process, including installation, maintenance, and repairs.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about central heating systems, domestic cold water systems, domestic hot water systems, sanitation systems and repairs, and domestic rainwater system installation.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the different types of plumbing materials and their properties, such as copper, PVC, and PEX.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the regulations and safety standards that apply to plumbing work, including health and safety, building codes, and environmental laws.</li><li fr-original-style="" style="box-sizing: border-box;">Develop problem-solving skills to diagnose and troubleshoot common plumbing issues and much more...</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So, enrol now in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers</strong> to advance your career!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Curriculum:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: Professional Plumber Complete Bundle</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Basic Components of Plumbing</li><li fr-original-style="" style="box-sizing: border-box;">Principles of Effective Plumbing Systems</li><li fr-original-style="" style="box-sizing: border-box;">The Plumbing Tools</li><li fr-original-style="" style="box-sizing: border-box;">The Plumbing Process</li><li fr-original-style="" style="box-sizing: border-box;">Central Heating Systems</li><li fr-original-style="" style="box-sizing: border-box;">Domestic Cold Water System</li><li fr-original-style="" style="box-sizing: border-box;">Domestic Hot Water System</li><li fr-original-style="" style="box-sizing: border-box;">The Sanitation System and Repairs</li><li fr-original-style="" style="box-sizing: border-box;">Domestic Rainwater System Installation</li><li fr-original-style="" style="box-sizing: border-box;">Plumbing Projects: Case Study</li><li fr-original-style="" style="box-sizing: border-box;">UK Standards for Plumbing</li></ul><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&gt;&gt;&gt;&gt;&gt;19 more related courses&lt;&lt;&lt;&lt;&lt;</span></strong></div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2><div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        200 CPD hours/points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2><div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Domestic Plumbing, Installations and Repair Diploma is basically for self-motivated learners who want to acquire a crucial skill for the safety of everyone around them and to add a new skill to their CV to gain a competitive advantage in the job market. So this course is perfect for the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Students</li><li fr-original-style="" style="box-sizing: border-box;">Graduates</li><li fr-original-style="" style="box-sizing: border-box;">Job Seekers</li><li fr-original-style="" style="box-sizing: border-box;">Entrepreneurs</li><li fr-original-style="" style="box-sizing: border-box;">Anyone willing to adopt a survival skill</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2><div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone can enrol in this Plumber (Plumbing Training) course.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2><div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Plumbing Engineer - &pound;30,000 to &pound;50,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Plumbing Technician - &pound;20,000 to &pound;30,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Self-Employed Plumber - &pound;25 to &pound;40 per hour</li><li fr-original-style="" style="box-sizing: border-box;">Plumbing Contractor - &pound;40,000 to &pound;60,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Plumbing Instructor - &pound;25,000 to &pound;40,000 per year</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate of completion</strong></h4>
        <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">
            Digital certificate -
            Included
        </li><li fr-original-style="" style="box-sizing: border-box;">PDF certificate - Free (For The Title Course)</li></ul>
        <h4 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate of completion</strong></h4>
       <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Hard copy certificate -
Included</li><li fr-original-style="" style="box-sizing: border-box;">Hard Copy certificate - Free (For The Title Course)</li><li fr-original-style="" style="box-sizing: border-box;">Other Hard Copy certificates are available for &pound;10 each</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note: </strong>The delivery charge inside the UK is &pound;3.99, and the international students must pay a &pound;9.99 shipping cost.</p> 

                        </div>

UK Standard Domestic Plumbing and Heating Installer Training | Pipe Fitting Course | Understand Piping & Instrumentation Diagrams P&IDs | HVAC Technician | Handyperson | Working at Height Awareness Diploma | First Aid at Work and Much More!
Develop a thorough understanding of the essential skills required to thrive in the plumbing industry with our comprehensive training program. As homeownership continues to rise, the demand for skilled professionals with advanced plumbing knowledge is increasing significantly each year. This growing need for expert plumbers presents a valuable opportunity for those looking to enter a rewarding and stable career.
Our courses provide in-depth instruction on the fundamentals of plumbing pipes and fixtures, equipping you with the expertise needed to tackle various installations and repairs. You will learn to use plumbing tools effectively and understand plumbing drawings to execute projects with precision. Additionally, you'll gain valuable insights into drainage systems and water distribution systems, ensuring you can manage and maintain these critical components efficiently.
Start exploring these courses today with Apex Learning and build your pathway to success in the plumbing field. By mastering key concepts and practical skills, you'll be well-prepared to meet the growing demand for qualified plumbers and secure a prosperous career in this essential trade.
This Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers bundle consists of the following premium courses:
Course 01: Professional Plumber Complete Bundle
Course 02: UK Standard Domestic Plumbing and Heating Installer Training
Course 03: Understand Piping & Instrumentation Diagrams P&IDs
Course 04: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician
Course 05: Pipe Fitting Course
Course 06: COSHH Awareness Level 3
Course 07: DIY Home Improvement
Course 08: Manual Handling Level 2
Course 09: Handyperson
Course 10: Working at Height Awareness Diploma
Course 11: Working in Confined Spaces
Course 12: RIDDOR Training
Course 13: LOLER Training
Course 14: Lone Worker Safety Course
Course 15: PUWER
Course 16: Ladder Safety
Course 17: Dealing With Difficult People Training Course
Course 18: Noise and Hearing Protection Training
Course 19: Workplace Safety Course
Course 20: First Aid at Work



Key Features of the Course:
FREE Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers CPD-accredited certificate
Get a free student ID card with Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers training (£10 applicable for international delivery)
Lifetime access to the Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers course materials
The Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers program comes with 24/7 tutor support
Get instant access to this Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers course
Learn Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers training from anywhere in the world
The Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers training is affordable and simple to understand
The Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers training is an entirely online



Learning Outcomes:
Understand the basic components of plumbing, including pipes, valves, and fixtures.
Learn about the principles of effective plumbing systems.
Familiarize yourself with the various plumbing tools and their uses.
Understand the plumbing process, including installation, maintenance, and repairs.
Learn about central heating systems, domestic cold water systems, domestic hot water systems, sanitation systems and repairs, and domestic rainwater system installation.
Understand the different types of plumbing materials and their properties, such as copper, PVC, and PEX.
Learn about the regulations and safety standards that apply to plumbing work, including health and safety, building codes, and environmental laws.
Develop problem-solving skills to diagnose and troubleshoot common plumbing issues and much more...
So, enrol now in this Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers to advance your career!



Curriculum:
Description:
Enrol in this Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers course today and start your journey to becoming a skilled plumber and heating installation expert!
★★★ Course Curriculum of Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers Bundle ★★★
Course 01: Professional Plumber Complete Bundle
Basic Components of Plumbing
Principles of Effective Plumbing Systems
The Plumbing Tools
The Plumbing Process
Central Heating Systems
Domestic Cold Water System
Domestic Hot Water System
The Sanitation System and Repairs
Domestic Rainwater System Installation
Plumbing Projects: Case Study
UK Standards for Plumbing
>>>>>19 more related courses<<<<<
 CPD 
200 CPD hours/points  Accredited by CPD Quality Standards



 Who is this course for? 
This Domestic Plumbing, Installations and Repair Diploma is basically for self-motivated learners who want to acquire a crucial skill for the safety of everyone around them and to add a new skill to their CV to gain a competitive advantage in the job market. So this course is perfect for the following:
Students
Graduates
Job Seekers
Entrepreneurs
Anyone willing to adopt a survival skill



 Requirements 
Anyone can enrol in this Plumber (Plumbing Training) course.



 Career path 
Plumbing Engineer - £30,000 to £50,000 per year
Plumbing Technician - £20,000 to £30,000 per year
Self-Employed Plumber - £25 to £40 per hour
Plumbing Contractor - £40,000 to £60,000 per year
Plumbing Instructor - £25,000 to £40,000 per year



 Certificates 
Certificate of completion
Digital certificate - Included
PDF certificate - Free (For The Title Course)
Certificate of completion
Hard copy certificate -
Included
Hard Copy certificate - Free (For The Title Course)
Other Hard Copy certificates are available for £10 each
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Plumber

HVAC (Heat, Ventilation & Air Conditioning)

Gas Engineer

Plumbing

Heating Engineer

Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers

Limited Time Offer!

<p>Imagine yourself in a bustling office surrounded by a team of eager professionals. As the leader of the pack, you have a clear vision of what needs to be done and how to do it. You inspire and motivate your team to reach new heights, effectively manage conflicts, and promote a diverse and inclusive workplace culture.</p><p>But how did you become such an effective leader and manager? The answer lies in our Leadership, Supervisor and Line Management bundle. This comprehensive bundle offers you the opportunity to complete three QLS-endorsed courses, each focusing on a specific area of leadership and management. Upon completion, you will receive hardcopy certificates, validating your knowledge and expertise.</p><p>In addition, our bundle includes five CPD-QS-accredited courses that cover topics such as motivational leadership, workplace diversity, and conflict resolution. These courses will provide you with a broader understanding of the key challenges faced by leaders and managers today. Furthermore, our bundle also includes five CPD-QS-accredited career development courses that will help you take the next step in your career.</p><p>Enrol in our Leadership, Supervisor and Line Management bundle today and take the first step towards becoming the leader you were always meant to be.</p><p><strong>QLS Endorsed Courses: </strong></p><ul><li><strong>Course 01:</strong> Advanced Diploma in Leadership &amp; Management at QLS Level 7</li><li><strong>Course 02:</strong> Diploma in Supervisor Training at QLS Level 4</li><li><strong>Course 03:</strong> Diploma in Line Management at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> Motivational Leadership</li><li><strong>Course 05:</strong> Workplace Diversity</li><li><strong>Course 06:</strong> Equality, Diversity and Discrimination</li><li><strong>Course 07:</strong> Conflict Resolution</li><li><strong>Course 08:</strong> Dealing With Difficult People Training</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p><ul><li><strong>Course 09: </strong>Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul><p><strong>Learning Outcomes:</strong></p><p>By enrolling in this bundle, you can expect to learn the following:</p><ul><li>Develop effective leadership and management skills.</li><li>Learn how to supervise and manage a team effectively.</li><li>Understand the importance of workplace diversity and equality.</li><li>Gain knowledge and skills to deal with difficult people and conflicts.</li><li>Learn how to motivate and inspire your team.</li><li>Acquire practical knowledge in line management.</li><li>Advance your career development opportunities.</li></ul><p>Our Leadership, Supervisor and Line Management bundle include three QLS-endorsed courses that are designed to equip you with the necessary knowledge and skills to become an effective leader and manager. The Leadership Training course will help you develop effective leadership skills, while the Supervisor Training course will provide you with the skills to supervise and manage a team effectively. The Line Management course will offer you practical knowledge in line management. All three courses are QLS-endorsed, ensuring that you receive high-quality education and hardcopy certificates upon completion.</p><p>In addition, our bundle includes five CPD-QS accredited courses that cover important topics such as motivational leadership, workplace diversity and equality, dealing with difficult people, and conflict resolution. These courses will provide you with a broader understanding of the key challenges faced by leaders and managers today. Furthermore, our bundle also includes five CPD-QS-accredited career development courses that will help you take the next step in your Career.</p><p><strong>Certificate</strong></p><p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is perfect for:</p><ul><li>Aspiring leaders and managers seeking to develop their skills.</li><li>Professionals looking to advance their career development opportunities.</li><li>Team leaders seeking to enhance their ability to motivate and inspire their team.</li><li>Individuals interested in learning more about workplace diversity and equality.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol on this Leadership, Supervisor and Line Management Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Our training bundle prepares you for a range of careers, including:</p><ul><li>Line Manager: £25,000 - £45,000</li><li>Team Leader: £20,000 - £35,000</li><li>Human Resources Manager: £30,000 - £60,000</li><li>Operations Manager: £30,000 - £60,000</li><li>Project Manager: £30,000 - £70,000</li><li>Senior Manager: £50,000 - £100,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Leadership, Supervisor and Line Management - QLS Endorsed Certificate

<p>Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified<strong> HR Management: Employee Wellness and Stress Management</strong> bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our <strong>40</strong> course mega bundle that will exceed your expectations within your budget.</p> <p>The<strong> HR Management: Employee Wellness and Stress Management</strong> related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then <strong>StudyHub </strong>proposes a preparatory bundle. This comprehensive <strong> HR Management: Employee Wellness and Stress Management</strong> bundle will help you build a solid foundation to become a proficient worker in the sector.</p> <p><strong>This HR Management: Employee Wellness and Stress Management Bundle consists of the following</strong><strong> 30 </strong><strong>CPD Accredited Premium courses - </strong></p> <ul> <li>Course 01 :HR Management Level 3</li><li>Course 02 :Employment Law Level 3</li><li>Course 03 :Human Resources (HR) Audit</li><li>Course 04 :Payroll Management Course</li><li>Course 05 :Office Administration Certificate</li><li>Course 06 :Virtual Interviewing for HR</li><li>Course 07 :Virtual Training Masterclass</li><li>Course 08 :Effective Listening Skills for Leaders</li><li>Course 09 :Personal and Networking Skills</li><li>Course 10 :Performance Centered Asset Management</li><li>Course 11 :Office Skills and Administration Management Diploma</li><li>Course 12 :Payroll Management and Systems Diploma</li><li>Course 13 :Contract Management Course</li><li>Course 14 :Workplace Stress Management</li><li>Course 15 :Positive Psychology Masterclass</li><li>Course 16 :Motivation Skills</li><li>Course 17 :People Management Skills Level 3</li><li>Course 18 :Team Management</li><li>Course 19 :Dealing With Difficult People Training Course</li><li>Course 20 :Delegation Skills</li><li>Course 21 :Interpersonal Skills in Management</li><li>Course 22 :HR and Marketing Level 4</li><li>Course 23 :Recruitment Officer Diploma</li><li>Course 24 :HR and Recruitment Consultant Training</li><li>Course 25: HR Advisor and Recruitment Training Diploma</li><li>Course 26: HR Practice Essentials Level 4</li><li>Course 27: HR - Crisis Communication</li><li>Course 28: HR Assistant Skills Certification</li><li>Course 29: Motivational Interviewing</li><li>Course 30: Dialectical Behaviour Therapy</li></ul> <p><strong>10 </strong><strong>Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p> <ul> <li>Course 01 :Career Development Plan Fundamentals</li><li>Course 02 :CV Writing and Job Searching</li><li>Course 03 :Interview Skills: Ace the Interview</li><li>Course 04 :Video Job Interview for Job Seekers</li><li>Course 05 :Create a Professional LinkedIn Profile</li><li>Course 06 :Business English Perfection Course</li><li>Course 07 :Networking Skills for Personal Success</li><li>Course 08 :Boost Your Confidence and Self-Esteem</li><li>Course 09 :Public Speaking Training</li><li>Course 10 :Learn to Fight Procrastination</li></ul> <p><strong>Learning Outcome</strong></p> <p><strong>This tailor-made </strong><strong>HR Management: Employee Wellness and Stress Management</strong><strong> bundle will allow you to-</strong></p> <ul> <li>Uncover your skills and aptitudes to break new ground in the related fields</li><li>Deep dive into the fundamental knowledge </li><li>Acquire some hard and soft skills in this area </li><li>Gain some transferable skills to elevate your performance</li><li>Maintain good report with your clients and staff</li><li>Gain necessary office skills and be tech savvy utilising relevant software </li><li>Keep records of your work and make a report </li><li>Know the regulations around this area</li><li>Reinforce your career with specific knowledge of this field </li><li>Know your legal and ethical responsibility as a professional in the related field</li></ul> <p>This HR Management: Employee Wellness and Stress Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.</p> <p><strong>Certification</strong></p> <p>After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and <strong>1 hardcopy certificate for the Title Course completely free</strong>. Other Hard Copy certificates need to be ordered at an additional cost of •8.</p> <h2>
        
        <div>CPD</div>
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                                        400 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                             <p>Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR Management: Employee Wellness and Stress Management bundle! This bundle is also ideal for professionals looking for career advancement.</p> 
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        <div>Requirements</div>
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                             <p>To participate in this course, all you need is -</p> <ul> <li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in HR Management: Employee Wellness and Stress Management</li></ul> 
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        <div>Career path</div>
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                             <p>Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.</p> 
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