Name: CITB SSSTS (Site Supervisor Safety Training Scheme)
Price: 268 GBP
Availability: InStock

<p id="isPasted" style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Business English ESOL Course: Enhancing Professional Communication Skills</span></strong></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Are you looking to elevate your English language proficiency in a business context? Our specialised Business English ESOL Course is meticulously designed to refine your skills in various areas crucial for effective professional communication. Tailored for individuals with a foundation in the English language, this course aims to take your abilities to the next level. What&#39;s more, the entire program is conveniently delivered online, allowing you to learn from the comfort of your preferred location.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Key Focus Areas:</p><ol style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Presentations: Master the art of delivering impactful presentations, captivating your audience, and conveying your ideas with clarity and confidence. Learn essential techniques to structure your presentations, engage listeners, and use persuasive language effectively.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Negotiation: Develop your negotiation skills by acquiring essential vocabulary, strategies, and tactics. Gain confidence in discussing terms, reaching agreements, and handling various negotiation scenarios with finesse.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Meetings: Navigate through business meetings with ease and professionalism. Acquire the necessary language and etiquette to actively participate, express opinions, ask relevant questions, and contribute effectively to the discussion.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Phone Calls: Communicate confidently and professionally over the phone. Enhance your telephone skills, including answering calls, taking messages, making inquiries, and handling challenging conversations with poise.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Report Writing: Learn to create concise, well-structured, and compelling reports. Develop proficiency in presenting data, summarizing findings, and effectively conveying information to diverse stakeholders.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Letters &amp; Emails: Master the art of crafting persuasive and professional letters and emails. Acquire skills in drafting concise and polite correspondence, responding to inquiries, and maintaining effective communication in a variety of business contexts.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Networking: Discover the power of networking in both formal and informal settings. Enhance your ability to build professional relationships, initiate conversations, and engage in meaningful discussions. Acquire the appropriate language and cultural knowledge necessary to create lasting connections.</p></li></ol><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Our Business English ESOL Course is specifically designed to build on your existing English language skills. It is ideal for individuals who already possess a foundation in English and are eager to enhance their abilities within a professional setting. Our experienced instructors will guide you through engaging online lessons, interactive exercises, and practical assignments, ensuring that you develop the necessary language proficiency and confidence to excel in a business environment.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span id="isPasted" style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style="color: rgb(55, 65, 81);">Continue working while you learn with the utmost flexibility in our Business English ESOL Course. Our comprehensive program offers twice-weekly lessons conducted via Zoom, allowing you to seamlessly integrate your professional commitments with your learning journey.&nbsp;</span></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style="color: rgb(55, 65, 81);">With a duration of 8 to 12 weeks, depending on your preferred pace, you&#39;ll have ample time to absorb the materials and practice the skills covered in each session. As a bonus, we offer a <em fr-original-style="" style="box-sizing: border-box;">free </em>initial assessment to gauge your current proficiency level and tailor the course to your specific needs. Embrace this opportunity to enhance your business communication skills without compromising your work schedule&mdash;all within the convenience of online learning.</span>
</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Join us today and unlock your potential as a proficient communicator in the business world. Enrol in our Business English ESOL Course, and take your professional communication skills to new heights&mdash;all from the convenience of your own home or office.</p>

Light Foundations

English as a Second Language

Professional Development

Business English

Business Writing

Enhance your professional communication skills with our Business English ESOL Course. Master presentations, negotiation, meetings, phone calls, report writing, letters & emails, and formal & informal networking. Designed for those with a foundation in English, our online program offers flexibility and convenience. Join us for twice-weekly Zoom lessons for 8/12 weeks, with a free initial assessment. Elevate your business communication skills from anywhere. Enrol today and unlock your potential! 

ESOL Business English Course

8 weeks of lessons

12 weeks of lessons

<p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(13, 13, 13);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Description:</strong></p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);">Level 3 Conflict Management Training equips participants with the skills and qualifications to deliver scenario-based conflict management training. Candidates gain insight into conflict dynamics, learning to de-escalate confrontations effectively while maintaining composure.</p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Course Overview:</strong></p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);">Participants delve into conflict background, triggers, and stages of escalation. Key skills include maintaining composure, managing language and body cues, and addressing angry customer behaviour. Course content covers conflict response strategies, communication techniques, and problem-solving approaches.</p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Key Learning Outcomes:</strong></p><ul style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);"><li fr-original-style="" style="box-sizing: border-box;">Identify components of confrontations and conflict escalation stages</li><li fr-original-style="" style="box-sizing: border-box;">Recognize signs of conflict and aggression, maintaining composure in responses</li><li fr-original-style="" style="box-sizing: border-box;">Manage language, body cues, and emotions effectively during conflicts</li><li fr-original-style="" style="box-sizing: border-box;">Employ skills to de-escalate angry customer behaviour and handle abusive situations</li></ul><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Course Content Highlights:</strong></p><ul style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);"><li fr-original-style="" style="box-sizing: border-box;">Understanding conflict triggers and customer needs</li><li fr-original-style="" style="box-sizing: border-box;">Recognizing signs of aggression and escalating anger</li><li fr-original-style="" style="box-sizing: border-box;">Managing language, body cues, and emotional responses</li><li fr-original-style="" style="box-sizing: border-box;">Structuring conversations and calming situations effectively</li><li fr-original-style="" style="box-sizing: border-box;">Handling unpredictability and abusive behaviour</li><li fr-original-style="" style="box-sizing: border-box;">Designing and delivering conflict management scenarios for training purposes</li></ul><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Assessment:</strong></p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);">Course assessment involves portfolio submission. No formal examination is required.</p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Course Fee:</strong></p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);">Enroll in the Level 3 Conflict Management course for <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;319.99</strong>, covering all costs.</p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Corporate or Group Booking:</strong></p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);">Special discounts are available for corporate or group bookings. Arrange training sessions at your location by contacting us.</p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">How to Book:</strong></p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);">Book online via PayPal, debit/credit card, invoice, or bank transfer. Alternatively, visit our office or contact us by phone for assistance. Instant booking confirmation will be provided via email.</p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Assistance Needed?</strong></p><p style="color: rgb(13, 13, 13); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(13, 13, 13);">For inquiries or assistance, contact our dedicated team via phone or email. We&#39;re here to support you throughout your learning journey. Contact us today for guidance and assistance.</p>

Canary Wharf Academy

Level 3 Conflict Management Course

General Admission

<p><strong>**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** </strong>Imagine possessing the skills that not only meet the industry standards but also exceed them. Picture yourself confidently navigating the professional landscape armed with a comprehensive set of abilities our "<strong>Functional Skills - QLS Endorsed Bundle</strong>" makes you stand out in any field. This isn't just education; it's empowerment.</p><p><strong>Functional Skills - QLS Endorsed Bundle Includes the following Courses</strong></p><ul><li><strong>Course 01:</strong> Diploma in Functional Skills Maths at QLS Level 2</li><li><strong>Course 02: </strong>Diploma in Functional Skills English at QLS Level 2</li><li><strong>Course 03: </strong>Diploma in Functional Skills IT at QLS Level 2</li><li><strong>Course 04: </strong>Diploma in Facilities Management at QLS Level 5</li><li><strong>Course 05: </strong>Certificate in Office Admin and Organisation Skills at QLS Level 3</li><li><strong>Course 06:</strong> Advanced Diploma in Project Management at QLS Level 7</li><li><strong>Course 07:</strong> Advanced Diploma in Retail Management at QLS Level 7</li><li><strong>Course 08:</strong> Diploma in Security Management at QLS Level 5</li><li><strong>Course 09:</strong> Diploma in Life Coaching at QLS Level 5</li><li><strong>Course 10: </strong>Certificate in Public Relations at QLS Level 3</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Analytical Skills: Hone your analytical abilities for effective decision-making.</li><li>Communication Techniques: Develop effective communication strategies for diverse settings.</li><li>Strategic Mindset: Cultivate a strategic mindset in Facilities Management.</li><li>Organisational Prowess: Enhance organisational skills in Office Administration.</li><li>Project Planning: Master the art of project planning and execution.</li><li>Retail Strategies: Gain insights into retail strategies and leadership principles.</li><li>Security Protocols: Develop a keen awareness of security protocols and risk management.</li><li>IT Proficiency: Expand IT proficiency and leverage digital tools for optimal performance.</li><li>Life-saving Skills: Acquire life-saving skills with Paediatric First Aid Training.</li><li>Public Relations Mastery: Navigate the intricate world of public relations with finesse.</li></ul><p><strong>Key Features</strong></p><ul><li>10 FREE QLS Endorsed Certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p>Are you ready to elevate your skills, conquer challenges, and stand out in today's dynamic job market? Look no further! Introducing our exclusive Functional Skills - QLS Endorsed Bundle - a gateway to unlocking your true professional prowess.</p><p>Immerse yourself in a comprehensive educational journey, spanning essential disciplines. From honing your mathematical prowess to mastering IT essentials, each course is meticulously crafted to elevate your proficiency. Dive into the intricacies of Facilities Management and gain insights into the dynamic realm of Retail Management.</p><p>Navigate the nuances of Security Management and cultivate expertise in Office Administration and Organisation Skills. Take on a strategic path with our Advanced Diplomas in Project Management, fostering leadership and strategic thinking. Elevate your communication prowess with a Certificate in Public Relations, and ensure the safety of the little ones with a Certificate in Paediatric First Aid Training. This diverse bundle provides a holistic approach to skills development, empowering you with a rich tapestry of knowledge.</p><p>Discover a host of practical learning outcomes as you progress through the courses. Sharpen your analytical abilities, enhance problem-solving skills, and cultivate a strategic mindset in Facilities Management. Develop effective communication techniques and organisational prowess in Office Administration.</p><p>Master the art of project planning and execution with the Advanced Diploma in Project Management. Acquire a deep understanding of retail strategies and leadership principles in Retail Management. Foster a keen awareness of security protocols and risk management in Security Management.</p><p>Expand your IT proficiency and leverage digital tools for optimal performance. Cultivate life-saving skills with a Certificate in Paediatric First Aid Training. Navigate the intricate world of public relations, mastering communication strategies for various contexts.</p><p>Join us in redefining the learning experience. It's not just about gaining knowledge; it's about mastering Functional Skills that make you indispensable in any industry. Your success story begins here - where theory meets practice, and potential becomes performance.</p><p><strong>Certificate</strong></p><p>Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p>After successfully completing the assignment, learners will be able to order FREE <strong>QLS Endorsed</strong> certificate for Each Courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        55 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals seeking versatile skills enhancement.</li><li>Those aiming to excel in facilities and security management.</li><li>Aspiring office administrators and organisational wizards.</li><li>Project management enthusiasts eager for strategic expertise.</li><li>Retail management enthusiasts with leadership aspirations.</li><li>IT enthusiasts aiming for enhanced proficiency.</li><li>Individuals passionate about effective public relations.</li><li>Caregivers and childcare professionals seeking first aid training.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Facilities Manager</li><li>Security Manager</li><li>Office Administrator</li><li>Project Manager</li><li>Retail Manager</li><li>Public Relations Specialist</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>
        <h4>QLS Endorsed Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Training Express

Functional Skills Level 2 - QLS Endorsed Course

<p><strong>**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** </strong>This "<strong>QLS Endorsed Child Safeguarding and Protection Bundle</strong>" prioritises children's safety. Gain comprehensive insights into child protection laws, risk assessment, and effective communication to ensure a secure environment for children.</p><p><strong>Child Safeguarding and Protection - QLS Endorsed Bundle Includes the following Courses</strong></p><ul><li><strong>Course 01: </strong>Diploma in Child Safeguarding and Protection at QLS Level 4</li><li><strong>Course 02: </strong>Certificate in Understanding Autism at QLS Level 3</li><li><strong>Course 03: </strong>Certificate in CBT (Cognitive Behavioural Therapy) at QLS Level 3</li><li><strong>Course 04: </strong>Diploma in Childcare at QLS Level 4</li><li><strong>Course 05:</strong> Award in Equality, Diversity and Inclusion (EDI) at QLS Level 2</li><li><strong>Course 06: </strong>Diploma in Mental Health Care - MCA &amp; DOLS at QLS Level 4</li><li><strong>Course 07: </strong>Diploma in Safeguarding at QLS Level 5</li><li><strong>Course 08: </strong>Certificate in ADHD Awareness at QLS Level 3</li><li><strong>Course 09:</strong> Diploma in Child Psychology at QLS Level 5</li><li><strong>Course 10:</strong> Diploma in Childcare and Nannying at QLS Level 5</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Analyse and implement strategies for promoting Equality, Diversity, and Inclusion.</li><li>Demonstrate a comprehensive understanding of Autism and its implications.</li><li>Apply Cognitive Behavioural Therapy techniques in practical settings.</li><li>Assess and address the unique needs of children in childcare settings.</li><li>Implement effective child safeguarding measures in diverse scenarios.</li><li>Navigate the legal frameworks related to Mental Capacity Act and Deprivation of Liberty Safeguards.</li><li>Develop advanced skills in designated safeguarding leadership.</li><li>Understand the intricacies of child psychology and its practical applications.</li><li>Demonstrate expertise in childcare and nannying at an advanced level.</li><li>Apply safeguarding principles in various contexts to ensure child welfare.</li></ul><p><strong>Key Features</strong></p><ul><li>10 FREE QLS Endorsed Certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p>Welcome to a world where every child's safety is a priority, and their smiles are our greatest endorsement! Introducing our Child Safeguarding and Protection - QLS Endorsed Bundle, where we create a secure haven for the little ones. Because every giggle, every adventure, and every dream should unfold in an environment that nurtures, protects, and celebrates the joy of childhood! Join us in championing the cause of safeguarding the future, one happy moment at a time. Are you ready to be a guardian of giggles and a defender of dreams? Dive into our bundle today!</p><p>Dive into a rich educational journey that seamlessly weaves together various crucial aspects of childcare and mental health. Begin with understanding the intricacies of Equality, Diversity, and Inclusion, progressing to a deeper insight into autism and the application of Cognitive Behavioural Therapy.</p><p>Our courses extend to a Level 5 Diploma, covering advanced topics such as Safeguarding, Designated Safeguarding Lead, and Child Psychology. Tailored for those aspiring to make a difference in the lives of children, this bundle equips you with the essential skills and knowledge required in the field of childcare and mental health care.</p><p>Navigate the nuances of child protection, honing your expertise in childcare and mental health. Whether you're a dedicated professional seeking career advancement or a passionate individual aiming to contribute to the well-being of children, this bundle offers a holistic approach to education. Elevate your understanding of safeguarding, and empower yourself with the tools necessary to make a positive impact on the lives of children and their families.</p><p><strong>Certificate</strong></p><p>Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p>After successfully completing the assignment, learners will be able to order FREE <strong>QLS Endorsed</strong> certificate for Each Courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        55 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring Childcare Professionals</li><li>Mental Health Care Practitioners</li><li>Teachers and Educators</li><li>Social Workers</li><li>Childcare Centre Managers</li><li>Parents and Guardians</li><li>Healthcare Professionals</li><li>Individuals passionate about Child Welfare</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Childcare Manager</li><li>Child Protection Officer</li><li>Educational Consultant</li><li>Child Psychologist</li><li>Special Educational Needs Coordinator</li><li>Safeguarding Lead Officer</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>
        <h4>QLS Endorsed Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 4 Diploma in Child Safeguarding and Protection - QLS Endorsed Course

Ipswich

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 30px; box-sizing: border-box;" fr-original-style="font-size: 30px;">Effective Communication </span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join us at&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Switch Direction</strong></strong>&nbsp;for a dynamic workshop on improving your communication skills. Learn how to convey your thoughts clearly, listen actively, and build stronger relationships through effective communication. Whether you&#39;re a professional looking to enhance your workplace interactions or simply want to improve your personal communication, this event is for you!</p>

Switch Direction

Communication Skills

Effective Communication; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Effective Communication

<div> <div>     </div> <div>  <div> <div> <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong> Course Type:</strong> Self-paced online course<i></i></li> <li><i></i><strong>Guided Learning Hours:</strong> 140</li> <li><i></i><b>Accreditation:</b> <span>NCFE</span></li> <li><i></i><b>Qualification: </b>Nationally Recognised Qualification</li> <li><i></i><b>Study Materials: </b>High-Quality E-Learning Study Materials</li> <li><i></i><b>Certificate</b>: Certificate upon passing the official exam</li> <li><i></i><b>Access:</b>  Lifetime Access</li> <li><i></i><b>Tutor Support</b>- Personalised feedback on your all assignments<i></i></li> <li><i></i><strong>Customer Support:</strong> 24/7 live chat available</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <p><span>Upon successful completion of this Level 4 Certificate in Education and Training, you will be able to:</span></p> <ul> <li><i></i>Understand the responsibilities and function of teaching in education and training</li> <li><i></i>Possess the capacity to maintain a safe and encouraging learning environment</li> <li><i></i>Learn about the relationships between teachers and other training and career professionals.</li> <li><i></i>Utilise initial and diagnostic evaluations to work with children to set individualized learning objectives</li> <li><i></i>Develop and incorporate inclusive education to meet the needs of the organisation as well as those outside of it.</li> <li><i></i>Engage in conversation with students and other learning professionals to promote learning</li> <li><i></i>Embrace the basic standards while facilitating inclusive teaching and learning, and learn how to use technology to accomplish inclusive teaching and learning</li> <li><i></i>Consider your own performance as you get ready for inclusive teaching and learning</li> <li><i></i>Implement a variety of assessment strategies to meet the requirements of different learners, and while grading pupils stick to the fundamentals</li> <li><i></i>Utilise your resources while delivering inclusive instruction and evaluation</li> </ul> </div> </div> <hr /> <h3><strong>Level 4 Certificate in Education &amp; Training Online<br /> </strong></h3> <p><span>This Level 4 Certificate in Education and Training is accredited by NCFE and regulated by Ofqual, making it a nationally recognised credential that will improve your CV and set you apart from the competition. You will gain knowledge about the duties and responsibilities as well as gain skills to evaluate potential learners, develop and implement a variety of teaching and learning strategies, and deliver instruction and training.</span></p> <p><span>Towards the end of this course, you'll acquire an extensive range of teaching abilities and expertise you need to establish a successful career in the education sector.</span></p> <div> <h3><strong>Who is this Course for?</strong></h3> <p><span>The following individuals may benefit from this Level 4 Certificate in Education and Training:</span></p> <ul> <li>all types of trainers</li> <li>aspirant teachers</li> <li>teachers of all levels</li> <li>teacher trainers</li> <li>teachers wishing to improve their instructional abilities</li> <li>teachers wishing to enhance their employment prospects</li> </ul> <p>Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> </div> <div> <h3><strong>Eligibility Requirements<br /> </strong></h3> <p><span>This Level 4 Certificate in Education and Training has no academic prerequisites and is open to students from all academic disciplines. </span></p> </div> <div> <h3><strong>Assessment Procedure<br /> </strong></h3> <p><span>Upon successful completion of this Level 4 Certificate in Education and Training, you will be evaluated by a series of assignments that the instructors of the course will internally construct and grade. This strategy will give students more confidence to ace the exam because it precisely represents the content taught in class and fits the teaching methodology being used.</span></p> <ul> <li><span>Pass" represents the qualification's overall grade</span></li> <li><span>Each item included in the qualification framework must be completed by the student</span></li> <li><span>For a student to pass a unit, they must demonstrate their understanding of each unit by achieving all of the listed learning outcomes and meeting all of the evaluation criteria</span></li> </ul> <h4><strong>Assignment Submission </strong></h4> <p>For each portion of the award, you are required to submit a number of short assignments. Assignments should incorporate theory and establish connections to actual workplace or classroom circumstances in order to convey pertinent arguments. These assignments will aid in your exploration and application of the entire teaching and learning cycle. If more work is needed, your instructor will offer feedback and the chance to resubmit assignments.</p> <h4><strong>Practical Teaching Assessment </strong></h4> <p><span>The practical assessments require you to provide written documentation of at least three actual classroom teaching sessions of an hour each. This does not include anything done as part of the Level 3 Award in Education and Training that was witnessed. A minimum of thirty minutes must pass between each observation. This witness evidence must be given by a teacher who possesses the necessary qualifications. In extraordinary circumstances, we may also set up a video link with your tutor to finish these observations.</span></p> <p><span>The three observations must be related to the following compulsory units:</span></p> <ul> <li><span>Delivering education and training (M/505/0122)</span></li> <li><span>Using resources for education and training (L/505/0127)</span></li> <li><span>Assessing learners in education and training (F/505/0125)</span></li> </ul> <p><span>No previous experience is required to enrol into this course. However, you must complete 30 hours of in-class teaching experience throughout the course of the program to receive your completion certificate. Your practical teaching demonstration will need to be observed by an expert witness who has a level 5 diploma in education and training. For an extra charge of Â£175 + VAT for 4 hours, if you'd prefer, we can assist you by providing an expert witness. </span></p> <h3><strong>Advance Your Career</strong></h3> <p><span>This </span><span>Level 4 Certificate in Education and Training</span><span> will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition.</span></p> <p><span>Following the completion of this certification, you may pursue the following credentials: </span></p> <ul> <li><span>Assessing Vocationally Related Achievement at Level 3 </span></li> <li><span>Assessing Vocational Achievement at the Level 3</span></li> <li><span>Assessing Competence in the Workplace: Level 3 Award</span></li> <li><span>Certificate in Education and Training at Level 4</span></li> <li><span>Advanced Practitioner Level 4 Certificate in Schools and Colleges</span></li> <li><span>Technology-Enabled Educators Level 4 Award</span></li> <li><span>Diploma in Education and Training at Level 5.</span></li> </ul> <p><span>If you are looking for a </span><a href="https://studyplex.org/course/level-3-award-in-education-and-training/"><span>Level 3 Award in Education and Training</span></a><span>, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. </span></p> </div> </div> </div> </div> </div><p></p> <p><span>This Level 4 Certificate in Education and Training is accredited by NCFE and regulated by Ofqual. The National Council for Educational Awarding (NCFE) is a national educational awarding body that is well-known and respected throughout the world, which will improve your prospects of finding employment and showcase your professional growth.</span></p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Course Overview</td> </tr> <tr> <td><i></i></td> <td> Course Overview - Level 4 Certificate in Education and Training </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Sample Useful Documents</td> </tr> <tr> <td><i></i></td> <td> Observation Recording Requirements </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td><i></i></td> <td> Sample Session Plan Pro-Forma </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td><i></i></td> <td> Sample Portfolio Building Record Sheets </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td><i></i></td> <td> Sample Graded Observation Pro-Forma </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td colspan="4">Preface</td> </tr> <tr> <td><i></i></td> <td> Preface </td> <td> </td> <td><span><i></i> 00:18:00</span></td> </tr> <tr> <td colspan="4">Introduction</td> </tr> <tr> <td><i></i></td> <td> Introduction </td> <td> </td> <td><span><i></i> 00:25:00</span></td> </tr> <tr> <td colspan="4">1. Reflecting, evaluating and improving your practice</td> </tr> <tr> <td><i></i></td> <td> 1. Reflecting, evaluating and improving your practice </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td colspan="4">2. Professional roles and responsibilities</td> </tr> <tr> <td><i></i></td> <td> 2. Professional roles and responsibilities </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td colspan="4">3. You and your learners mental health and emotional well-being</td> </tr> <tr> <td><i></i></td> <td> 3. You and your learners mental health and emotional well-being </td> <td> </td> <td><span><i></i> 00:18:00</span></td> </tr> <tr> <td colspan="4">4. Learners and their needs</td> </tr> <tr> <td><i></i></td> <td> 4. Learners and their needs </td> <td> </td> <td><span><i></i> 00:25:00</span></td> </tr> <tr> <td colspan="4">5. Assessment practices and processes</td> </tr> <tr> <td><i></i></td> <td> 5. Assessment practices and processes </td> <td> </td> <td><span><i></i> 00:25:00</span></td> </tr> <tr> <td colspan="4">6. Communication</td> </tr> <tr> <td><i></i></td> <td> 6. Communication </td> <td> </td> <td><span><i></i> 00:18:00</span></td> </tr> <tr> <td colspan="4">7. Inclusive learning environments</td> </tr> <tr> <td><i></i></td> <td> 7. Inclusive learning environments </td> <td> </td> <td><span><i></i> 00:19:00</span></td> </tr> <tr> <td colspan="4">8. Planning and Delivery</td> </tr> <tr> <td><i></i></td> <td> 8. Planning and Delivery </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td colspan="4">9. Teaching practice and observations</td> </tr> <tr> <td><i></i></td> <td> 9. Teaching practice and observations </td> <td> </td> <td><span><i></i> 00:17:00</span></td> </tr> <tr> <td colspan="4">10. Progression routes</td> </tr> <tr> <td><i></i></td> <td> 10. Progression routes </td> <td> </td> <td><span><i></i> 00:16:00</span></td> </tr> <tr> <td colspan="4">11. Study skills</td> </tr> <tr> <td colspan="4">Glossary of acronyms</td> </tr> <tr> <td><i></i></td> <td> Glossary of acronyms </td> <td> </td> <td><span><i></i> 00:18:00</span></td> </tr> <tr> <td colspan="4">Appendix</td> </tr> <tr> <td><i></i></td> <td> Appendix </td> <td> </td> <td><span><i></i> 00:24:00</span></td> </tr> <tr> <td colspan="4">Answers to Activities</td> </tr> <tr> <td><i></i></td> <td> Answers to Activities </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td colspan="4">Index</td> </tr> <tr> <td><i></i></td> <td> Index </td> <td> </td> <td><span><i></i> 00:23:00</span></td> </tr> <tr> <td colspan="4">Assignment - Mandatory Units</td> </tr> <tr> <td colspan="4">Assignment 1: Understanding Roles, Responsibilities and Relationships in Education and Training</td> </tr> <tr> <td><i></i></td> <td> Assignment 1 - Understanding Roles, Responsibilities and Relationships in Education and Training </td> <td> </td> <td><span><i></i> 00:14:00</span></td> </tr> <tr> <td colspan="4">Assignment 2: Planning to Meet the Needs of Learners in Education and Training </td> </tr> <tr> <td><i></i></td> <td> Assignment 2 - Planning to Meet the Needs of Learners in Education and Training  </td> <td> </td> <td><span><i></i> 00:10:00</span></td> </tr> <tr> <td colspan="4">Assignment 3: Delivering Education and Training </td> </tr> <tr> <td><i></i></td> <td> Assignment 3 - Delivering Education and Training  </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td colspan="4">Assignment 4: Assessing Learners in Education and Training </td> </tr> <tr> <td><i></i></td> <td> Assignment 4 - Assessing Learners in Education and Training  </td> <td> </td> <td><span><i></i> 00:14:00</span></td> </tr> <tr> <td colspan="4">Assignment 5: Using Resources for Education and Training </td> </tr> <tr> <td><i></i></td> <td> Assignment 5 - Using Resources for Education and Training  </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td colspan="4">Assignment - Optional Units</td> </tr> <tr> <td colspan="4">Assignment 6: Working with Individual Learners </td> </tr> <tr> <td><i></i></td> <td> Assignment 6 - Working with Individual Learners </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Study Plex

Level 4 Certificate in Education & Training Online

Leadership Management International (LMI) UK

The LMI Foundations of Success workshop introduces the concepts and practical tools used to help countless individuals within thousands of organisations, of all sizes and complexity in both the public and private sector, realise more of their true potential.

Foundations of Success

<p style="color: rgba(0, 0, 0, 0.75); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prerequisite:</strong>&nbsp;PECS Level 1 Training</em></p><p style="color: rgba(0, 0, 0, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);">This two-day training focuses on creating lessons and activities to promote communication throughout the day. Beginning with a review of the Pyramid Approach to Education as it relates to PECS, we guide you in refining your PECS implementation and discuss current challenges you have experienced within the six phases. As you acquire teaching strategies on expanding vocabulary and syntax combined with new ideas for materials, we will discuss how to increase communication opportunities for your learner. Throughout the training, you will be provided with presenter demonstrations, video examples and opportunities to role-play. With innovative ideas, increased confidence and renewed enthusiasm, you will leave the PECS Level 2 Training ready to move PECS users to more sophisticated levels of communication.</p><p style="color: rgba(0, 0, 0, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><a href="https://www.youtube.com/embed/RFCJMkXNUqU" data-featherlight="iframe" data-featherlight-iframe-height="315" data-featherlight-iframe-width="560" data-icon="I" style="color: rgb(2, 135, 155); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 135, 155);">WATCH VIDEO</a></p><h2 style="color: rgba(0, 0, 0, 0.75); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WHAT YOU WILL LEARN</strong></h2><div style="color: rgba(0, 0, 0, 0.75); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identify the six phases of the PECS protocol</li><li fr-original-style="" style="box-sizing: border-box;">Analyse common difficulties with PECS implementation</li><li fr-original-style="" style="box-sizing: border-box;">Generate solutions to common challenges with implementing PECS</li><li fr-original-style="" style="box-sizing: border-box;">Provide communication opportunities across the day in all activities</li><li fr-original-style="" style="box-sizing: border-box;">Implement specific strategies for teaching advanced language concepts</li></ul></div><h2 style="color: rgba(0, 0, 0, 0.75); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP DETAILS</strong></h2><p style="color: rgba(0, 0, 0, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agenda:</strong>&nbsp;9:00 AM - 4:30 PM</p><p style="color: rgba(0, 0, 0, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registration Time:</strong>&nbsp;8:30 AM - 9:00 AM</p><p style="color: rgba(0, 0, 0, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Points:</strong>&nbsp;Continued Professional Development Points</p><p style="color: rgba(0, 0, 0, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CEUs:</strong>&nbsp;7.5 BACB CEUs / 7.5 IBAO CEUs. Satisfactory completion of this course requires participants to be present for the duration of the course and to participate in all student responding activities (e.g. questions, role play, quizzes, and surveys).</p><p style="color: rgba(0, 0, 0, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Tuition Includes:</strong>&nbsp;detailed handout with space for note taking, delegate practise bag and certificate of attendance.</p><p style="color: rgba(0, 0, 0, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><em fr-original-style="" style="box-sizing: border-box;">*Participants are encouraged to bring the&nbsp;<a href="https://pecs-unitedkingdom.com/training/shop/pecs-training-manual-second-edition/" style="color: rgb(2, 135, 155); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 135, 155);">PECS Training Manual (Frost and Bondy, 2002)</a>&nbsp;that they received at their PECS Level 1 Training, as this workshop may reference some pages in the manual.</em></p><p style="color: rgba(0, 0, 0, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><a href="https://cpduk.co.uk/" target="_blank" style="color: rgb(2, 135, 155); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 135, 155);"><img src="https://cdn.pecs-unitedkingdom.com/wp-content/uploads/2017/12/21204626/CPDScertified.png" alt="" width="156" data-lazy-src="https://cdn.pecs-unitedkingdom.com/wp-content/uploads/2017/12/21204626/CPDScertified.png" data-ll-status="loaded" style="width: 120px; height: 115.385px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 120px; height: 115.385px;" fr-original-class="fr-draggable"></a></p><p style="color: rgba(0, 0, 0, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);">This course is certified by the CPD certification service (the leading independent CPD accreditation institution) as conforming to continuing professional development principles. All delegates will receive a certificate of attendance detailing eligible CPD hours which can be used as verifiable documentary evidence when submitting CPD recording forms.</p><div style="color: rgba(0, 0, 0, 0.75); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><img src="https://cdn.pecs-unitedkingdom.com/wp-content/uploads/2016/12/22014750/BACBcont-ed-provider.png" alt="" width="120" height="112" data-lazy-src="https://cdn.pecs-unitedkingdom.com/wp-content/uploads/2016/12/22014750/BACBcont-ed-provider.png" data-ll-status="loaded" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor.</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><img src="https://cdn.pecs-unitedkingdom.com/wp-content/uploads/2023/02/06143901/IBAO-CEU-Provider-logo-cropped.jpeg" alt="" width="120" height="120" data-lazy-src="https://cdn.pecs-unitedkingdom.com/wp-content/uploads/2023/02/06143901/IBAO-CEU-Provider-logo-cropped.jpeg" data-ll-status="loaded" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Pyramid Educational Consultants is an approved IBAO Provider for Continuing Education Credits.</p></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div>

Pyramid Educational Consultants Uk, Ltd.

PECS LEVEL 2

Professional

Student

London

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is the Course For:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">This course is designed for Nurses and Healthcare Assistants (HCAs) who are new to palliative and end-of-life care or have some experience in this area and wish to deepen their knowledge and skills.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Description:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">This comprehensive course offers in-depth training on the principles and practices of palliative and end-of-life care. It covers essential topics including symptom management, communication, and ethical considerations. Participants will gain the knowledge and skills needed to provide compassionate and effective care to patients and support their families during the most challenging times.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Learning Objectives:</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding Palliative Care</strong>: Define palliative care and its importance in healthcare.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">End-of-Life Care Principles</strong>: Understand the principles and practices of end-of-life care.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Symptom Management</strong>: Learn techniques for managing pain, breathlessness, nausea, and other distressing symptoms.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communication Skills</strong>: Develop skills for effective communication with patients and families.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Advance Care Planning</strong>: Understand the importance of and how to implement advance care planning.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ethical and Professional Practice</strong>: Adhere to ethical standards and guidelines in palliative care.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Family Support</strong>: Provide emotional and practical support to families.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Interdisciplinary Approach</strong>: Work collaboratively within a multidisciplinary team.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content:</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to Palliative Care</strong>:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Definitions and objectives</li><li fr-original-style="" style="box-sizing: border-box;">Differences between palliative care and end-of-life care</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of Palliative Care</strong>:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Patient-centered care</li><li fr-original-style="" style="box-sizing: border-box;">Holistic approach</li><li fr-original-style="" style="box-sizing: border-box;">Family involvement</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Symptom Management</strong>:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Pain management</li><li fr-original-style="" style="box-sizing: border-box;">Managing breathlessness (NICE Guidance NG42)</li><li fr-original-style="" style="box-sizing: border-box;">Managing nausea and vomiting</li><li fr-original-style="" style="box-sizing: border-box;">Managing fatigue</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communication</strong>:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Effective communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Advance care planning (NICE Guidance QS13)</li><li fr-original-style="" style="box-sizing: border-box;">Cultural sensitivity</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Legal and Ethical Considerations</strong>:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Legal framework</li><li fr-original-style="" style="box-sizing: border-box;">Ethical principles in palliative care</li><li fr-original-style="" style="box-sizing: border-box;">Documentation (NICE Guidance NG31)</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Support for Families</strong>:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Emotional support</li><li fr-original-style="" style="box-sizing: border-box;">Practical assistance</li><li fr-original-style="" style="box-sizing: border-box;">Bereavement care</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Interdisciplinary Team Approach</strong>:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Roles of different healthcare professionals</li><li fr-original-style="" style="box-sizing: border-box;">Coordination and collaboration</li></ul></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Upon successful completion of the course, participants will receive a certificate of completion. This course is CPD accredited, ensuring it meets professional development standards.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional Information:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Refreshments will be provided throughout the course.</li></ul>

Who is the Course For:
This course is designed for Nurses and Healthcare Assistants (HCAs) who are new to palliative and end-of-life care or have some experience in this area and wish to deepen their knowledge and skills.
Course Description:
This comprehensive course offers in-depth training on the principles and practices of palliative and end-of-life care. It covers essential topics including symptom management, communication, and ethical considerations. Participants will gain the knowledge and skills needed to provide compassionate and effective care to patients and support their families during the most challenging times.
Key Learning Objectives:
Understanding Palliative Care: Define palliative care and its importance in healthcare.
End-of-Life Care Principles: Understand the principles and practices of end-of-life care.
Symptom Management: Learn techniques for managing pain, breathlessness, nausea, and other distressing symptoms.
Communication Skills: Develop skills for effective communication with patients and families.
Advance Care Planning: Understand the importance of and how to implement advance care planning.
Ethical and Professional Practice: Adhere to ethical standards and guidelines in palliative care.
Family Support: Provide emotional and practical support to families.
Interdisciplinary Approach: Work collaboratively within a multidisciplinary team.
Course Content:
Introduction to Palliative Care:Definitions and objectivesDifferences between palliative care and end-of-life care
Principles of Palliative Care:Patient-centered careHolistic approachFamily involvement
Symptom Management:Pain managementManaging breathlessness (NICE Guidance NG42)Managing nausea and vomitingManaging fatigue
Communication:Effective communication techniquesAdvance care planning (NICE Guidance QS13)Cultural sensitivity
Legal and Ethical Considerations:Legal frameworkEthical principles in palliative careDocumentation (NICE Guidance NG31)
Support for Families:Emotional supportPractical assistanceBereavement care
Interdisciplinary Team Approach:Roles of different healthcare professionalsCoordination and collaboration
Certification:
Upon successful completion of the course, participants will receive a certificate of completion. This course is CPD accredited, ensuring it meets professional development standards.
Additional Information:
Refreshments will be provided throughout the course.

EF Training & Consultancy Ltd

Healthcare Assistant

Palliative Care Assistant

Palliative Care

Hospice & Palliative Medicine

Nursing

End Of Life Care

Continuous Professional Development (CPD)

Join our comprehensive CPD-accredited Palliative and End-of-Life Care course designed for Nurses and Healthcare Assistants (HCAs). This course offers in-depth training on symptom management, communication skills, ethical considerations, and family support. Perfect for professionals new to the field or with some experience looking to enhance their skills. Gain valuable knowledge and certification, with refreshments provided. Enroll now to provide compassionate and effective care to patients and their families.

Palliative Care & End of Life

Nottingham

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This two-day Site supervision safety training scheme (SSSTS) course is designed for those who have, or are about to acquire, supervisory responsibilities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course covers all relevant legislation and other aspects which affect safe working in the building, construction and civil engineering industries. It is delivered interactively including group and individual activities. &nbsp;It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures, and adequate communication to sustain a health and safety culture among the workforce.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Aim of the course is to help site supervisors to supervise health and safety on site in accordance with current legal provisions and within the context of their role. &nbsp;They should develop an understanding of responsibility and accountability for site health, safety and welfare of workers on site and be able to recognise that a safe site is efficient, economical, productive and environmentally friendly.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">At the start of each course, delegates will be provided with their own copy of the mandatory publications: (Construction site supervision and Toolbox talks)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is broken down into 5 learning areas</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Legal and management</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Health and welfare</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">General safety</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">High risk activities</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Environment</p>

2020 Training

Site Safety Supervisor

Site Safety Plus

Site Supervisor

SSSTS

CITB SSSTS (Site Supervisor Safety Training Scheme)

Brighton

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

Reading

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Nexus Human

Cisco Certified Network Associate (CCNA)

CompTIA Network+

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA Security+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">This qualification is mapped directly to:</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Multiple choice test</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Observation of practical skills</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Portfolio of evidence (Learner assessment record)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Add Ons:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you choose the <em fr-original-style="" style="box-sizing: border-box;">Gold</em> or <em fr-original-style="" style="box-sizing: border-box;">Platinum</em> Course you will receive the following:</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">NASM Certified Nutrition Coach (CNC) - </span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">*Platinum Only</em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Behaviour Change Science: Help Clients Stick with their Programme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Speed Agility and Quickness Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Navigating Diets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Anatomy of a Research paper: How to Read beyond the Abstract</strong></span></p></div><br fr-original-style="" style="box-sizing: border-box;"></div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Marketing Communications Excellence: Reaching Your Audience. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Marketing Communication:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of marketing communication and its role in promoting products, services, and brands.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical context and evolution of marketing communication strategies.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Current trends and the impact of digital media on marketing communication.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Communication Theory (Murf Version):</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A unique perspective on communication theory with a focus on practical applications.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploration of Murf Version, a framework that synthesizes established communication theories for real-world scenarios.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Case studies illustrating the successful application of Murf Version in marketing communication campaigns.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Communication Theory:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In-depth examination of classical and contemporary communication theories.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analysis of how communication theories can inform and enhance marketing communication strategies.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Practical exercises applying communication theories to real-world marketing challenges.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Ethics in Marketing Communications:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploration of ethical considerations in marketing communication.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Discussion on responsible advertising, transparency, and building trust with consumers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Case studies highlighting ethical dilemmas and solutions in marketing communication.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Understanding Consumer Mindset (Customer Decision-Making Process):</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Examination of the psychological factors influencing consumer decision-making.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analysis of the customer journey and touchpoints in the decision-making process.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for tailoring marketing communication messages to resonate with diverse consumer mindsets.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">The Marketing Communications Mix:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of the marketing communications mix, including advertising, public relations, sales promotion, direct marketing, and personal selling.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Integration of traditional and digital channels for a cohesive marketing communication strategy.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Hands-on exercises in developing and implementing a comprehensive marketing communications plan.</li></ul></li></ol>

John Academy

Accredited Digital Marketing

Digital Marketing

Business Communication Skills

Google Digital Marketing

Explore the art and science of Marketing Communications Excellence in our comprehensive course. Master communication theory, ethical practices, and consumer psychology to create impactful campaigns. Dive into the Marketing Communications Mix and learn strategies for reaching and engaging your audience effectively. Elevate your skills and stay ahead in the ever-evolving world of marketing. Join us now to enhance your communication prowess and drive success in the digital age!

Marketing Communications Excellence: Reaching Your Audience


This course will be delivered using a mixture of pre-recorded modules, live Zoom calls and online collaborative tools.
Exciting news! My popular 'Getting Started in Data Governance' course is making it's way across the pond! Due to numerous requests, I'm thrilled to announce that I will be hosting a U.S. edition of the course.
The course will be conducted virtually over two days, running from 4 PM to 8 PM (UK time) each day. Feel free to convert the time to your local time zone.
This training isn't exclusive to U.S. attendees - it's open to anyone who can attend during these hours.
Here are some key details about the course:
One of the biggest challenges with Data Governance is knowing where to even start.
There’s lots of advice available online and in books, but how do you take this huge quantity of sometimes conflicting theory and turn it into something practical? You might have tried sharing some of this theory with your senior stakeholders but you are struggling to articulate what it means to them.
My 'Getting Started in Data Governance' course simplifies the complex concepts involved in designing and implementing a Data Governance Framework. Here's what you can expect... 
Demystify the concept of Data Governance by breaking down its components and addressing common misconceptions. You will gain insights into its vital relationship with Data Quality, discovering how the two interplay to drive organisational success.
The fundamental building blocks of a Data Governance Framework. You'll learn how to construct a Framework that aligns with your organisation's goals and structure.
Practical implementation strategies. We understand that translating theory into action can be challenging, so we'll provide you with actionable steps and best practices to embed your Data Governance Framework into your organisation.
The essential skills for success in Data Governance. From communication to collaboration, you'll discover the competencies needed to navigate this dynamic field and drive meaningful change within your organisation.
In addition, everyone who attends this course will get a copy of the actual checklist that I use when helping clients design and implement Data Governance Frameworks.
The course is ideal for Data Governance Managers and their teams who:
Wonder how to get their Data Governance initiative started
Want to validate what they have done so far
Are experiencing challenges with their Data Governance initiative
Head to my website to find out more details about the course. 

The Data Governance Coach 

Exciting news! My popular 'Getting Started in Data Governance' course is making it's way across the pond! Due to numerous requests, I'm thrilled to announce that I will be hosting a U.S. edition of the course.

Getting Started in Data Governance (U.S. Version)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Certify by Cognicert Limited www.cognicert.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Healthcare Quality assurance managers and officers.</li><li fr-original-style="" style="box-sizing: border-box;">Internal auditors responsible for auditing HQMS within organizations.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to become certified lead auditors for ISO 7101 audits.</li><li fr-original-style="" style="box-sizing: border-box;">Personnel involved in implementing and maintaining HQMS within organizations.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reference Standards:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">ISO 7101:2023 - Healthcare Quality Management systems - Requirements.</li><li fr-original-style="" style="box-sizing: border-box;">They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Objectives</strong>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the principles and requirements of ISO 7101:2023.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret and apply the requirements of ISO 7101 during audit activities.</li><li fr-original-style="" style="box-sizing: border-box;">Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.</li><li fr-original-style="" style="box-sizing: border-box;">Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.</li><li fr-original-style="" style="box-sizing: border-box;">Apply audit techniques and methodologies to identify nonconformities and areas for improvement.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare audit reports and communicate findings to relevant stakeholders.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the process for audit follow-up and verification of corrective actions.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcome:</strong> Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to ISO 7101:2023<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Overview of the standard</li><li fr-original-style="" style="box-sizing: border-box;">Key concepts and principles of Healthcare Quality Management</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Principles of Auditing According to ISO 19011<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fundamental concepts of auditing</li><li fr-original-style="" style="box-sizing: border-box;">Roles and responsibilities of auditors</li><li fr-original-style="" style="box-sizing: border-box;">Ethical considerations in auditing</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Planning and Preparation according to ISO 17021:2015<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing audit objectives and scope</li><li fr-original-style="" style="box-sizing: border-box;">Establishing audit criteria and methods</li><li fr-original-style="" style="box-sizing: border-box;">Creating audit programs and checklists</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Conducting Audits<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Techniques for gathering evidence</li><li fr-original-style="" style="box-sizing: border-box;">Interviewing skills and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">On-site audit activities and observations</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Reporting<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Documentation of audit findings</li><li fr-original-style="" style="box-sizing: border-box;">Preparation of audit reports</li><li fr-original-style="" style="box-sizing: border-box;">Presentation of findings to management and stakeholders</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Follow-up and Corrective Actions<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Verification of corrective actions</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring and measuring audit performance</li><li fr-original-style="" style="box-sizing: border-box;">Continuous improvement of the audit process</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Case Studies and Practical Exercises<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Application of audit principles and techniques through hands-on exercises and real-world scenarios.</li></ul></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Duration: 5 days<br fr-original-style="" style="box-sizing: border-box;">Training Methodologies</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Case Study</li><li fr-original-style="" style="box-sizing: border-box;">Individual Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Role Play</li><li fr-original-style="" style="box-sizing: border-box;">Group Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Group Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Examination</li></ul>

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course
Certify by Cognicert Limited www.cognicert.com
Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.
ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.
Target Audience:
Healthcare Quality assurance managers and officers.
Internal auditors responsible for auditing HQMS within organizations.
Professionals seeking to become certified lead auditors for ISO 7101 audits.
Personnel involved in implementing and maintaining HQMS within organizations.
Reference Standards:
ISO 7101:2023 - Healthcare Quality Management systems - Requirements.
They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.
Objectives:
By the end of the course, participants will be able to:
Understand the principles and requirements of ISO 7101:2023.
Interpret and apply the requirements of ISO 7101 during audit activities.
Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.
Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.
Apply audit techniques and methodologies to identify nonconformities and areas for improvement.
Prepare audit reports and communicate findings to relevant stakeholders.
Understand the process for audit follow-up and verification of corrective actions.
Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.
Course Content:
Introduction to ISO 7101:2023Overview of the standardKey concepts and principles of Healthcare Quality Management
Principles of Auditing According to ISO 19011Fundamental concepts of auditingRoles and responsibilities of auditorsEthical considerations in auditing
Audit Planning and Preparation according to ISO 17021:2015Developing audit objectives and scopeEstablishing audit criteria and methodsCreating audit programs and checklists
Conducting AuditsTechniques for gathering evidenceInterviewing skills and communication techniquesOn-site audit activities and observations
Audit ReportingDocumentation of audit findingsPreparation of audit reportsPresentation of findings to management and stakeholders
Audit Follow-up and Corrective ActionsVerification of corrective actionsMonitoring and measuring audit performanceContinuous improvement of the audit process
Case Studies and Practical ExercisesApplication of audit principles and techniques through hands-on exercises and real-world scenarios.
Duration: 5 days
Training Methodologies
Case Study
Individual Exercises
Role Play
Group Exercises
Group Presentation
Examination

Cognicert Limited

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

Cognicert ISO 7101 Healthcare Quality Lead Auditor Course

early bird registration

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview<p>Identify, install and configure Windows Operating System features Perform OS installations and upgrades Identify features and tools of macOS Identify features and tools of Linux OS Summarize security measures and protocols Configure SOHO network security Manage security settings Troubleshoot Windows OS problems Explain change-management best practices Implement workstation backup and recover methods Identify the basics of scripting</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. This course follows after the A+ Part 1 course and prepares you for the A+ Core 2 exam 220-1101.</p>Prerequisites<p>While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.</p></div><div id="course-pills-2"><h3>Lesson 1: Configuring Windows</h3> <ul> <li>Topic 1A: Configure Windows User Settings</li> <li>Topic 1B: Configure Windows System Settings</li> </ul> <h3>Lesson 2: Managing Windows</h3> <ul> <li>Topic 2A: Use Management Consoles</li> <li>Topic 2B: Use Performance and Troubleshooting Tools</li> <li>Topic 2C: Use Command-line Tools</li> </ul> <h3>Lesson 3: Identifying OS Types and Features</h3> <ul> <li>Topic 3A: Explain OS Types</li> <li>Topic 3B: Compare Windows Editions</li> </ul> <h3>Lesson 4: Supporting Windows</h3> <ul> <li>Topic 4A: Perform OS Installations and Upgrades</li> <li>Topic 4B: Install and Configure Application</li> <li>Topic 4C: Troubleshoot Windows OS Problems</li> </ul> <h3>Lesson 5: Managing Windows Networking</h3> <ul> <li>Topic 5A: Manage Windows Networking</li> <li>Topic 5B: Troubleshoot Windows Networking</li> <li>Topic 5C: Configure Windows Security Settings</li> <li>Topic 5D: Manage Windows Shares</li> </ul> <h3>Lesson 6: Managing Linux and macOS</h3> <ul> <li>Topic 6A: Identify Features of Linux</li> <li>Topic 6B: Identify Features of macOS</li> </ul> <h3>Lesson 7: Configuring SOHO Network Security</h3> <ul> <li>Topic 7A: Explain Attacks, Threats, and Vulnerabilities</li> <li>Topic 7B: Compare Wireless Security Protocols</li> <li>Topic 7C: Configure SOHO Router Security</li> <li>Topic 7D: Summarize Security Measures</li> </ul> <h3>Lesson 8: Managing Security Settings</h3> <ul> <li>Topic 8A: Configure Workstation Security</li> <li>Topic 8B: Configure Browser Security</li> <li>Topic 8C: Troubleshoot Workstation Security Issues</li> </ul> <h3>Lesson 9: Supporting Mobile Software</h3> <ul> <li>Topic 9A: Configure Mobile OS Security</li> <li>Topic 9B: Troubleshoot Mobile OS and App Software</li> <li>Topic 9C: Troubleshoot Mobile OS and App Security</li> </ul> <h3>Lesson 10: Using Support and Scripting Tools</h3> <ul> <li>Topic 10A: Use Remote Access Technologies</li> <li>Topic 10B: Implement Backup and Recovery</li> <li>Topic 10C: Explain Data Handling Best Practices</li> <li>Topic 10D: Identify Basics of Scripting</li> </ul> <h3>Lesson 11: Implementing Operational Procedures</h3> <ul> <li>Topic 11A: Implement Best Practice Documentation</li> <li>Topic 11B: Use Proper Communication Techniques</li> <li>Topic 11C: Use Common Safety and Environmental Procedures</li> </ul></div>

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