Name: Assistant Manager
Price: 25 GBP
Availability: InStock

<p>ð <strong>Unlock Your Potential with the Shift Supervisor Course!</strong> ð</p><p>Are you ready to take your career to the next level? Introducing the Shift Supervisor Course, your gateway to success in the dynamic world of leadership and management. ð</p><p> </p><p><strong>Benefits of Taking the Shift Supervisor Course:</strong></p><p>ð¹ <strong>Develop Leadership Skills</strong>: Learn how to effectively lead a team, delegate tasks, and motivate others to achieve their best. Gain insights into communication strategies, conflict resolution techniques, and decision-making processes that will empower you to excel as a leader.</p><p>ð¹ <strong>Enhance Operational Efficiency</strong>: Discover proven methods for optimizing workflow, managing resources, and implementing best practices to streamline operations. By mastering the art of efficient resource allocation and process improvement, you'll be equipped to drive productivity and maximize results.</p><p>ð¹ <strong>Foster a Positive Work Environment</strong>: Cultivate a culture of collaboration, respect, and accountability within your team. Explore strategies for building trust, fostering employee engagement, and promoting a healthy work-life balance. As a Shift Supervisor, you'll play a pivotal role in creating a supportive and inclusive workplace where everyone can thrive.</p><p>ð¹ <strong>Advance Your Career</strong>: With the Shift Supervisor Course under your belt, you'll be well-positioned to pursue exciting opportunities for career advancement. Whether you're aiming for a promotion within your current organization or seeking new challenges elsewhere, the leadership skills and practical knowledge you'll gain from this course will set you apart from the competition.</p><p>ð¹ <strong>Stay Ahead of the Curve</strong>: In today's fast-paced business environment, continuous learning is key to staying relevant and adaptable. The Shift Supervisor Course provides you with the latest insights, trends, and best practices in leadership and management, ensuring that you're always one step ahead of the curve.</p><p> </p><p><strong>Who is this for?</strong></p><p>The Shift Supervisor Course is perfect for aspiring leaders, current supervisors, and anyone looking to take on greater responsibilities in their professional life. Whether you're in retail, hospitality, manufacturing, healthcare, or any other industry where leadership skills are essential, this course will empower you to succeed.</p><p> </p><p><strong>Career Path</strong></p><p>Upon completing the Shift Supervisor Course, a world of exciting opportunities awaits you. As a certified Shift Supervisor, you'll be qualified to take on a variety of leadership roles, including:</p><p>ð¹ Shift Manager: Oversee daily operations and manage a team of employees to ensure smooth and efficient service delivery. ð¹ Department Supervisor: Lead a specific department within an organization, such as sales, customer service, or production, and drive performance improvements. ð¹ Team Leader: Inspire and motivate team members to achieve their goals, foster collaboration and innovation, and contribute to overall organizational success.</p><p> </p><p>With your newfound leadership skills and expertise, you'll be well-equipped to climb the corporate ladder and achieve your career aspirations.</p><p>Don't miss out on this opportunity to invest in yourself and your future success. Enroll in the Shift Supervisor Course today and embark on a transformative journey toward becoming a confident, capable, and respected leader in your field. ð</p><p> </p><p><strong>FAQ (Frequently Asked Questions) for Shift Supervisor Course</strong></p><p><strong>Q1: What is the role of a shift supervisor?</strong></p><p>A shift supervisor plays a pivotal role in overseeing operations during their designated shift. They are responsible for managing and directing the activities of the team, ensuring adherence to company policies and procedures, and maintaining a safe and productive work environment. Additionally, shift supervisors often handle customer inquiries or complaints, address any issues that may arise, and coordinate with other departments or shifts as needed.</p><p><strong>Q2: What skills are essential for a shift supervisor?</strong></p><p>Effective communication, leadership, and problem-solving skills are essential for a shift supervisor. They must be able to communicate clearly with team members, delegate tasks efficiently, and resolve conflicts or issues that may arise during their shift. Strong organizational skills are also crucial for prioritizing tasks and ensuring that operations run smoothly.</p><p><strong>Q3: How can I excel as a shift supervisor?</strong></p><p>To excel as a shift supervisor, it's important to lead by example and demonstrate professionalism and competence in all aspects of the role. Building strong relationships with team members, providing clear direction and support, and actively seeking opportunities for improvement are key strategies for success. Additionally, staying updated on industry trends and best practices can help you stay ahead and adapt to changing circumstances.</p><p><strong>Q4: What challenges might a shift supervisor face?</strong></p><p>Shift supervisors may encounter various challenges in their role, including managing a diverse team, navigating unexpected issues or emergencies, and balancing competing priorities. Additionally, maintaining morale and motivation among team members, especially during busy or stressful periods, can be a challenge. However, with effective communication, problem-solving skills, and a proactive approach, many of these challenges can be overcome.</p><p><strong>Q5: Is there any specific training or certification required to become a shift supervisor?</strong></p><p>While specific requirements may vary depending on the industry and organization, many employers prefer candidates with previous supervisory experience or relevant training. Some companies may provide internal training programs for aspiring shift supervisors, covering topics such as leadership, conflict resolution, and operational procedures. Additionally, obtaining certifications related to management or leadership can demonstrate your commitment to the role and enhance your qualifications. It's advisable to check with individual employers or industry standards for any specific requirements.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Financial Management for Duty Managers</h4><div><div><ul><li><div>
<span></span><h5>
Financial Management for Duty Managers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Leadership and Team Management</h4><div><div><ul><li><div>
<span></span><h5>
Leadership and Team Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Conflict Resolution and Problem Solving</h4><div><div><ul><li><div>
<span></span><h5>
Conflict Resolution and Problem Solving</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Essential Skills for Duty Managers</h4><div><div><ul><li><div>
<span></span><h5>
Essential Skills for Duty Managers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Communication Skills for Duty Managers</h4><div><div><ul><li><div>
<span></span><h5>
Communication Skills for Duty Managers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Shift Supervisor

General Admission

<p><strong>Unlock Your Potential with Account Management Mastery Course!</strong></p><p>Are you ready to soar in the dynamic world of business? ð Welcome to the Account Management Mastery Course, where you'll discover the keys to unlocking unparalleled success in managing client relationships, driving revenue, and fostering long-term partnerships. If you're ready to take your career to new heights and become a force to be reckoned with in the realm of account management, then this course is your ticket to excellence.</p><p> </p><p><strong>Why Account Management Matters</strong></p><p>In today's competitive business landscape, effective account management is more critical than ever before. It's the backbone of sustainable growth and profitability for companies across industries. Account managers play a pivotal role in nurturing client relationships, understanding their needs, and delivering solutions that exceed expectations. With the right skills and strategies, you can transform ordinary clients into loyal advocates who propel your business forward.</p><p> </p><p><strong>What You'll Gain</strong></p><p>ð <strong>Strategic Insights:</strong> Learn the art of strategic account planning and gain valuable insights into your clients' businesses. Develop customized strategies to drive mutual growth and success.</p><p>ð <strong>Effective Communication:</strong> Master the art of communication and negotiation to build trust, resolve conflicts, and win over even the toughest clients. Develop your persuasion skills and become a master influencer.</p><p>ð <strong>Relationship Building:</strong> Cultivate lasting relationships with your clients based on trust, respect, and mutual understanding. Discover the secrets to building rapport and fostering loyalty that stands the test of time.</p><p>ð <strong>Revenue Generation:</strong> Unlock the secrets to driving revenue and maximizing profitability through upselling, cross-selling, and identifying new business opportunities within your accounts.</p><p>ð <strong>Problem Solving:</strong> Develop the ability to anticipate and address challenges before they arise. Learn how to navigate difficult situations with grace and professionalism, turning obstacles into opportunities for growth.</p><p> </p><p><strong>Who is This For?</strong></p><p>The Account Management Mastery Course is designed for professionals across industries who are passionate about driving results and exceeding client expectations. Whether you're a seasoned account manager looking to sharpen your skills or a newcomer eager to make your mark in the field, this course is your pathway to success. Sales representatives, client success managers, business development executives, and entrepreneurs alike will benefit from the practical insights and strategies offered in this comprehensive program.</p><p> </p><p><strong>Career Path</strong></p><p>With the skills and knowledge gained from the Account Management Mastery Course, you'll be poised for success in a variety of career paths, including:</p><p>ð <strong>Account Manager:</strong> Take on leadership roles within your organization and become a trusted advisor to your clients.</p><p>ð <strong>Business Development Executive:</strong> Drive business growth and expansion by identifying new opportunities and cultivating strategic partnerships.</p><p>ð <strong>Client Success Manager:</strong> Ensure the satisfaction and loyalty of your clients by delivering exceptional service and support.</p><p>ð <strong>Entrepreneur:</strong> Apply your newfound skills to build and grow your own business, creating value for your clients and driving long-term success.</p><p> </p><p><strong>FAQs</strong></p><p><strong>Q: Is this course suitable for beginners?</strong> A: Absolutely! The Account Management Mastery Course caters to professionals at all levels, from beginners to seasoned veterans. Our comprehensive curriculum is designed to provide valuable insights and practical strategies that anyone can apply to excel in the field of account management.</p><p><strong>Q: Can I access the course materials at my own pace?</strong> A: Yes! We understand that professionals have busy schedules, which is why our course is designed to be flexible. You can access the materials at any time and progress through the course at your own pace.</p><p><strong>Q: Will I receive a certification upon completion of the course?</strong> A: Yes! Upon successfully completing the Account Management Mastery Course, you will receive a certificate of completion that you can proudly showcase to demonstrate your expertise and commitment to excellence in account management.</p><p><strong>Q: Are there any prerequisites for enrolling in the course?</strong> A: While there are no formal prerequisites for enrolling in the course, a basic understanding of business principles and client relationship management would be beneficial. However, our course is designed to accommodate learners with diverse backgrounds and experiences.</p><p><strong>Q: Will I have access to instructors for guidance and support?</strong> A: Absolutely! Our team of experienced instructors is dedicated to providing personalized support and guidance throughout your learning journey. Whether you have questions about course materials or need assistance with assignments, we're here to help you succeed.</p><p> </p><p><strong>Don't Miss Out on This Opportunity!</strong></p><p>Are you ready to take your career to the next level and become a master of account management? Don't miss out on this opportunity to unlock your full potential and achieve unparalleled success. Enroll in the Account Management Mastery Course today and embark on a transformative journey towards excellence!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Introduction to Account Management</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Account Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Customer Relationship Management</h4><div><div><ul><li><div>
<span></span><h5>
Customer Relationship Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ Sales and Negotiation Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Sales and Negotiation Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Account Planning and Strategy</h4><div><div><ul><li><div>
<span></span><h5>
Account Planning and Strategy</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Technology and Tools for Account Management</h4><div><div><ul><li><div>
<span></span><h5>
Technology and Tools for Account Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6_ Marketing and Advertising</h4><div><div><ul><li><div>
<span></span><h5>
Marketing and Advertising</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7_ Sales and Negotiations</h4><div><div><ul><li><div>
<span></span><h5>
Sales and Negotiations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8_ Customer Service and Support</h4><div><div><ul><li><div>
<span></span><h5>
Customer Service and Support</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 9_ Account Management</h4><div><div><ul><li><div>
<span></span><h5>
Account Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 10_ Performance Management and Evaluation</h4><div><div><ul><li><div>
<span></span><h5>
Performance Management and Evaluation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Account management

<p>ð Unlock the Secrets to Retail Success with Our Text Course: 'Retail and Customer Management'! ð</p><p>Are you ready to elevate your career in the dynamic world of retail? Look no further! Our comprehensive text course, 'Retail and Customer Management,' is designed to equip you with the essential skills and strategies needed to thrive in the competitive retail landscape.</p><p> </p><p>ð <strong>Why Choose Our Course?</strong> ð</p><p>In today's fast-paced retail environment, the ability to effectively manage customers and operations is crucial for success. Our course offers a holistic approach to retail management, covering key topics such as customer service techniques, inventory management, sales strategies, and employee supervision. Whether you're a seasoned retail professional looking to sharpen your skills or a newcomer eager to break into the industry, our course has something for everyone.</p><p>Here are just a few reasons why our course stands out:</p><ol><li><strong>Comprehensive Curriculum</strong>: Our course covers all aspects of retail and customer management, providing you with a solid foundation of knowledge and practical skills.</li><li><strong>Expert Insights</strong>: Learn from industry experts who have years of experience in the retail sector. Gain valuable insights and best practices that you can apply to your own career.</li><li><strong>Flexible Learning</strong>: Access course materials anytime, anywhere, and at your own pace. Whether you prefer to study on your lunch break or during your commute, our text-based format allows for convenient learning.</li><li><strong>Interactive Assignments</strong>: Put your knowledge into practice with engaging assignments and case studies. Learn through hands-on activities that simulate real-world retail scenarios.</li><li><strong>Networking Opportunities</strong>: Connect with fellow students and industry professionals through our online community. Share ideas, ask questions, and build valuable relationships that can enhance your career prospects.</li></ol><p> </p><p>ð©âð¼ <strong>Who is this for?</strong> ð¨âð¼</p><p>Our course is suitable for a wide range of individuals, including:</p><ul><li>Retail managers and supervisors looking to enhance their leadership skills.</li><li>Frontline retail employees seeking to improve their customer service abilities.</li><li>Entrepreneurs interested in starting their own retail business.</li><li>Students and recent graduates aspiring to pursue a career in retail management.</li><li>Anyone passionate about delivering exceptional customer experiences in the retail sector.</li></ul><p>No matter your background or experience level, our course is designed to help you succeed in the dynamic world of retail.</p><p> </p><p>ð <strong>Career Path</strong> ð</p><p>Upon completing our course, you'll be equipped with the knowledge and skills needed to pursue various career opportunities in the retail industry. Here are just a few potential career paths:</p><ol><li><strong>Retail Manager</strong>: Take on leadership roles in retail stores, overseeing day-to-day operations, managing staff, and optimizing sales performance.</li><li><strong>Customer Service Manager</strong>: Specialize in providing exceptional customer service, resolving issues, and implementing strategies to enhance customer satisfaction.</li><li><strong>Visual Merchandiser</strong>: Use your creativity to design visually appealing store layouts and displays that attract customers and drive sales.</li><li><strong>Inventory Control Specialist</strong>: Manage inventory levels, track product movements, and implement strategies to minimize stock shortages and overages.</li><li><strong>Retail Buyer</strong>: Source and purchase merchandise for retail stores, analyzing market trends and negotiating with suppliers to ensure a profitable product assortment.</li></ol><p>By mastering the principles of retail and customer management, you'll be well-positioned to pursue a rewarding career in this dynamic industry.</p><p> </p><p>ð <strong>FAQs (Frequently Asked Questions)</strong> ð</p><p><strong>Q: Is this course suitable for beginners?</strong></p><p>A: Yes! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting out in retail or looking to advance your career, you'll find valuable insights and practical guidance to help you succeed.</p><p><strong>Q: How long does it take to complete the course?</strong></p><p>A: The duration of the course varies depending on your individual pace and schedule. On average, most students complete the course within a few weeks to a few months. However, since our course is self-paced, you have the flexibility to study at your own speed.</p><p><strong>Q: Are there any prerequisites for enrolling in the course?</strong></p><p>A: There are no specific prerequisites for enrolling in our course. Whether you're a seasoned retail professional or a newcomer to the industry, you're welcome to join us and elevate your skills in retail and customer management.</p><p><strong>Q: Can I access the course materials on my mobile device?</strong></p><p>A: Absolutely! Our course platform is mobile-friendly, allowing you to access all course materials from your smartphone or tablet. Study on the go and learn at your convenience, whenever and wherever you choose.</p><p><strong>Q: Is there a certificate of completion available?</strong></p><p>A: Yes, upon successfully completing the course requirements, you will receive a certificate of completion. This certificate serves as a testament to your newfound skills and can be a valuable addition to your resume or LinkedIn profile.</p><p> </p><p>Don't miss out on this opportunity to supercharge your career in retail! Enroll in our 'Retail and Customer Management' course today and take the first step towards achieving your professional goals. Unlock the secrets to retail success and embark on a journey to a brighter future! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Retail and Customer Management</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Retail and Customer Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Customer Behavior and Market Segmentation</h4><div><div><ul><li><div>
<span></span><h5>
Customer Behavior and Market Segmentation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Understanding Customer Behavior and Preferences</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Customer Behavior and Preferences</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Marketing Strategies for Retail Success</h4><div><div><ul><li><div>
<span></span><h5>
Marketing Strategies for Retail Success</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Operational Excellence in Retail Management</h4><div><div><ul><li><div>
<span></span><h5>
Operational Excellence in Retail Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Enhancing Customer Experience through Employee Engagement</h4><div><div><ul><li><div>
<span></span><h5>
Enhancing Customer Experience through Employee Engagement</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 Effective Customer Relationship Management Strategies</h4><div><div><ul><li><div>
<span></span><h5>
Effective Customer Relationship Management Strategies</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Retail and Customer Management

<p>ð <strong>Event Ignition: Mastering Meetup for Successful Launches</strong></p><p>Are you ready to elevate your event planning game and catapult your success to new heights? Introducing 'Event Ignition: Mastering Meetup for Successful Launches,' the ultimate online course designed to transform your events into unforgettable experiences and skyrocket your success in the world of Meetup organizing!</p><p> </p><p>ð <strong>Unlock the Power of Meetup for Unparalleled Success</strong></p><p>In today's fast-paced world, mastering the art of event planning is essential for standing out and creating a lasting impact. 'Event Ignition' is your passport to unlocking the full potential of Meetup, the premier platform for bringing people together. Whether you're a seasoned event organizer or a newcomer looking to make a splash, this course is tailored to meet your needs and exceed your expectations.</p><p> </p><p>ð <strong>What You'll Learn:</strong></p><ol><li><strong>Strategic Planning:</strong> Dive deep into the intricacies of crafting a compelling event strategy that attracts your target audience and keeps them coming back for more.</li><li><strong>Effective Promotion:</strong> Learn the insider secrets of promoting your Meetup events like a pro, leveraging social media, email marketing, and other powerful tools to maximize your reach.</li><li><strong>Engagement Tactics:</strong> Discover how to keep your attendees engaged and excited throughout the event, ensuring they leave with a positive impression and a desire to attend your future gatherings.</li><li><strong>Monetization Strategies:</strong> Explore innovative ways to monetize your Meetup events, turning your passion into a lucrative venture.</li><li><strong>Troubleshooting and Crisis Management:</strong> Equip yourself with the skills to navigate unforeseen challenges smoothly, ensuring your events run seamlessly from start to finish.</li></ol><p> </p><p>ð¥ <strong>Why Choose 'Event Ignition'?</strong></p><ul><li><strong>Expert Guidance:</strong> Learn from seasoned professionals with a proven track record in successful Meetup event launches.</li><li><strong>Interactive Modules:</strong> Engage with dynamic and interactive course materials that cater to all learning styles.</li><li><strong>Community Support:</strong> Join a thriving community of like-minded individuals who are passionate about event planning, providing networking opportunities and ongoing support.</li><li><strong>Lifetime Access:</strong> Enjoy lifetime access to course materials, ensuring you can revisit and reinforce your newfound knowledge whenever you need it.</li></ul><p> </p><p>ð <strong>Ignite Your Event Planning Journey Today!</strong></p><p>Don't miss this opportunity to take your event planning skills to the next level. Join 'Event Ignition: Mastering Meetup for Successful Launches' and unlock the door to a world of possibilities. Your success story starts here!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Basic</h4><div><div><ul><li><div>
<span></span><h5>
Overview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Pricing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Profile</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Profile Settings - Part 1</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Profile Settings - Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Mobile Application</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Starting A New Meetup Group</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Graphics for Your Meetup</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Your Meetup Description</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Leadership Roles</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Member Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Content - Photos and Discussions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Mailing Lists</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Polls</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding Group Pages</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Group Setting and Preferences - Part 1</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Group Setttings and Preferences - Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Members and User Groups</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Creating Events</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Conclusion Meeting Venues</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Advanced</h4><div><div><ul><li><div>
<span></span><h5>
Overview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Connection To Social Media</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup Group Newsfeed</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Zapier Integrations and Twitter</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup and Eventbrite</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Caution about Zapier and Meetup - Autoresponders</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Workaround for Meetup - Autoresponders - Zapier</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup and LinkedIn</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup and WordPress</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup and Pinterest</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup and Facebook Groups</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup and Facebook Pages</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup and Online Meetings</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Member Dues</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup Contributions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup Sponsors</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup Offline Promotion</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup Online Promotion</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Meetup Internal Promotion</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Conclusion</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Event Ignition: Mastering Meetup for Successful Launches

<p>ð Welcome to the gateway to your dream career in education! Introducing our groundbreaking course: 'Primary Teaching Training' - your ultimate ticket to becoming a proficient and empowered primary school educator. ð</p><p>In today's competitive educational landscape, acquiring the right skills and knowledge is essential for anyone aspiring to make a significant impact in the lives of young learners. Our comprehensive training program is meticulously designed to equip you with the essential tools, techniques, and insights needed to excel in the dynamic world of primary education. ð¼</p><p> </p><p>ð <strong>Benefits of Primary Teaching Training Course:</strong></p><ol><li><strong>Expert Guidance:</strong> Learn from seasoned educators who bring years of experience to the table, offering valuable insights and practical advice.</li><li><strong>Cutting-edge Strategies:</strong> Stay ahead of the curve with the latest teaching methodologies and innovative approaches to classroom management and student engagement.</li><li><strong>Hands-on Experience:</strong> Put theory into practice with immersive teaching practicums and real-world classroom simulations, honing your skills in a supportive environment.</li><li><strong>Personalized Support:</strong> Receive individualized feedback and guidance tailored to your unique strengths and areas for growth, ensuring maximum development and confidence.</li><li><strong>Networking Opportunities:</strong> Connect with fellow aspiring educators, mentors, and industry professionals, building a strong support network for your future career endeavors.</li><li><strong>Credential Enhancement:</strong> Boost your resume and professional credibility with a recognized certification in primary teaching, opening doors to diverse career opportunities.</li><li><strong>Lifelong Learning:</strong> Cultivate a passion for continuous professional development, equipping yourself with the skills and knowledge needed to thrive in an ever-evolving educational landscape.</li></ol><p> </p><p>ð©âð« <strong>Who is this for?</strong></p><p>This course is perfect for aspiring primary school teachers who are passionate about making a positive impact on young minds. Whether you're a recent graduate looking to kickstart your career in education or a career changer seeking a fulfilling vocation, our training program provides the ideal foundation for success.</p><p>Additionally, this course is suitable for current educators seeking to enhance their teaching skills or transition into primary education from other educational levels.</p><p> </p><p>ð¤ï¸ <strong>Career Path</strong></p><p>Upon completion of our Primary Teaching Training course, you'll be equipped with the knowledge, skills, and confidence to embark on a rewarding career journey in primary education. Your career path may include roles such as:</p><ul><li><strong>Primary School Teacher:</strong> Take on the role of an inspiring educator, shaping the minds of young learners and fostering their academic, social, and emotional development.</li><li><strong>Special Education Teacher:</strong> Make a difference in the lives of students with diverse learning needs, providing tailored support and guidance to help them reach their full potential.</li><li><strong>Curriculum Developer:</strong> Contribute to the design and implementation of effective teaching strategies and educational programs, ensuring optimal learning outcomes for students.</li><li><strong>Educational Consultant:</strong> Share your expertise with schools, educational organizations, and policymakers, providing valuable insights and recommendations to enhance teaching and learning practices.</li><li><strong>School Administrator:</strong> Pursue leadership roles such as principal or vice-principal, overseeing the daily operations of a primary school and fostering a positive learning environment for students and staff alike.</li></ul><p>Don't let your dreams of becoming a successful primary school teacher remain just dreams. Enroll in our Primary Teaching Training course today and take the first step towards a fulfilling and impactful career in education! ðð</p><p> </p><p>ð <strong>Frequently Asked Questions (FAQs)</strong></p><p><strong>Q: Is prior teaching experience required to enroll in the Primary Teaching Training course?</strong> A: No, prior teaching experience is not mandatory. Our course is designed to cater to individuals at various stages of their teaching journey, from beginners to experienced educators seeking to enhance their skills or transition into primary education.</p><p><strong>Q: What qualifications do I need to participate in the course?</strong> A: While specific qualifications may vary depending on the institution offering the course, most programs require a minimum of a high school diploma or equivalent. Some programs may also have additional requirements such as proficiency in certain subjects or passing an entrance exam.</p><p><strong>Q: How long does the Primary Teaching Training course typically last?</strong> A: The duration of the course can vary depending on factors such as the program structure, delivery format (full-time, part-time, online), and any additional requirements such as practicum hours. On average, however, most courses range from several months to a year in duration.</p><p><strong>Q: Can I work while taking the course?</strong> A: It depends on the program's flexibility and your personal schedule. Many courses offer part-time or online options to accommodate working professionals. However, it's essential to consider the time commitment required for coursework, assignments, and practicum experiences to ensure a manageable balance between work and study.</p><p><strong>Q: Will I receive a certification upon completion of the course?</strong> A: Yes, upon successfully completing the Primary Teaching Training course, you will typically receive a certification or diploma indicating your achievement. This credential demonstrates your commitment to professional development and may enhance your prospects for employment in the field of primary education.</p><p><strong>Q: Are there opportunities for financial aid or scholarships?</strong> A: Some institutions offering the Primary Teaching Training course may provide financial aid options such as scholarships, grants, or tuition assistance programs. It's recommended to research and inquire about available financial aid opportunities directly with the institution or through external sources such as government agencies or private foundations.</p><p><strong>Q: What support services are available to students during the course?</strong> A: Most programs offer a range of support services to students, including academic advising, tutoring, counseling, and access to resources such as libraries, online databases, and professional development workshops. Additionally, instructors and mentors are typically available to provide guidance and support throughout your learning journey.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Introduction to Primary Teaching.</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Primary Teaching.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Child Development and Psychology.</h4><div><div><ul><li><div>
<span></span><h5>
Child Development and Psychology.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ Planning and Assessment.</h4><div><div><ul><li><div>
<span></span><h5>
Planning and Assessment.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Classroom Management and Behaviour.</h4><div><div><ul><li><div>
<span></span><h5>
Classroom Management and Behaviour.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Literacy Development.</h4><div><div><ul><li><div>
<span></span><h5>
Literacy Development.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Primary Teaching Training

<p>ð Unlock Your Potential with the Level 3 Diploma in Health and Social Care - CPD Certified! ð</p><p>Are you ready to embark on a rewarding journey towards a fulfilling career in the field of health and social care? Look no further! Our comprehensive Level 3 Diploma in Health and Social Care offers the perfect stepping stone to equip you with the essential knowledge and skills needed to thrive in this dynamic sector. ð¼</p><p> </p><p><strong>ð Why Choose Our Course?</strong></p><ol><li><strong>CPD Certified:</strong> Rest assured, your certification holds immense value and credibility in the industry. Our course is certified by the Continuing Professional Development (CPD), ensuring that your qualifications are recognized and respected globally.</li><li><strong>Comprehensive Curriculum:</strong> Dive deep into a wide range of topics covering health and social care practices, ethics, legislation, communication skills, and much more. Our carefully curated curriculum is designed to provide you with a solid foundation to excel in your career.</li><li><strong>Flexible Learning:</strong> Life can be busy, but that shouldn't stop you from pursuing your dreams. Our course offers flexible learning options, allowing you to study at your own pace and convenience, whether you're a full-time professional or a busy parent.</li><li><strong>Expert Guidance:</strong> Learn from industry experts who bring years of practical experience to the table. Gain insights, tips, and advice that will not only help you ace your exams but also excel in your future career endeavors.</li><li><strong>Practical Experience:</strong> Put your knowledge into practice through real-world scenarios, case studies, and practical exercises. Develop critical thinking and problem-solving skills essential for success in the field.</li><li><strong>Career Advancement:</strong> Open doors to exciting career opportunities in various healthcare settings, including hospitals, nursing homes, community centers, and more. Stand out from the crowd with a recognized qualification that showcases your dedication and expertise.</li><li><strong>Personal Growth:</strong> Transform not just your career but also yourself. Gain confidence, empathy, and compassion as you learn to make a positive impact on the lives of individuals in need of care and support.</li></ol><p> </p><p><strong>ð¡ Who is This For?</strong></p><p>Our Level 3 Diploma in Health and Social Care is ideal for:</p><ul><li>Aspiring healthcare professionals looking to kickstart their career journey.</li><li>Current healthcare workers seeking to upskill and advance in their roles.</li><li>Individuals passionate about making a difference in the lives of others.</li><li>Anyone looking for a rewarding career path with opportunities for personal and professional growth.</li></ul><p> </p><p><strong>ð± Career Path</strong></p><p>Upon successful completion of our course, you'll be well-equipped to pursue a variety of roles in the health and social care sector, including but not limited to:</p><ul><li>Care Assistant</li><li>Support Worker</li><li>Healthcare Assistant</li><li>Residential Support Worker</li><li>Community Support Worker</li><li>Mental Health Support Worker</li></ul><p> </p><p>With further specialization and experience, you can progress to managerial positions, leadership roles, or even explore opportunities in specialized areas such as mental health care, elderly care, disability support, and more.</p><p>Don't miss out on this incredible opportunity to make a difference while carving out a fulfilling career path for yourself. Enroll in our Level 3 Diploma in Health and Social Care today and take the first step towards a brighter future! ð</p><p> </p><p><strong>FAQ (Frequently Asked Questions) - Level 3 Diploma in Health and Social Care - CPD Certified</strong></p><p><strong>Q1. What is the Level 3 Diploma in Health and Social Care?</strong></p><p>The Level 3 Diploma in Health and Social Care is a qualification designed to provide learners with the knowledge and skills needed to work effectively in the health and social care sector. It covers a wide range of topics, including understanding health and social care settings, communication, equality and diversity, and safeguarding individuals.</p><p><strong>Q2. Is the Level 3 Diploma CPD Certified?</strong></p><p>Yes, the Level 3 Diploma in Health and Social Care is CPD (Continuing Professional Development) Certified. This means that it has been independently assessed and meets the rigorous standards set by the CPD Certification Service. By completing this course, learners can earn CPD points to demonstrate their ongoing commitment to professional development.</p><p><strong>Q3. Who is the Level 3 Diploma suitable for?</strong></p><p>The Level 3 Diploma in Health and Social Care is suitable for individuals who are either currently working or aspiring to work in roles within the health and social care sector. This includes healthcare assistants, support workers, care assistants, and those in similar roles. It is also suitable for individuals who may be looking to progress their career within the sector.</p><p><strong>Q4. How is the Level 3 Diploma assessed?</strong></p><p>The Level 3 Diploma in Health and Social Care is assessed through a combination of written assignments, practical assessments, and observations in the workplace. Learners will need to demonstrate their understanding of key concepts and principles, as well as their ability to apply them in real-world situations. Assessment methods may vary depending on the specific modules and units within the course.</p><p><strong>Q5. What are the benefits of completing the Level 3 Diploma?</strong></p><p>Completing the Level 3 Diploma in Health and Social Care offers numerous benefits, including enhanced knowledge and skills relevant to the sector, improved career prospects and opportunities for progression, and the ability to make a positive difference in the lives of individuals receiving care. Additionally, being CPD Certified adds credibility and recognition to the qualification, further validating the learner's expertise and commitment to professional development.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 01 The principles and values of health and social care</h4><div><div><ul><li><div>
<span></span><h5>
The principles and values of health and social care</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 02 Communication skills</h4><div><div><ul><li><div>
<span></span><h5>
Communication skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 03 Health and social care policies and legislation</h4><div><div><ul><li><div>
<span></span><h5>
Health and social care policies and legislation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 04 Health and social care delivery</h4><div><div><ul><li><div>
<span></span><h5>
Health and social care delivery</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 05 Professional practice in health and social care</h4><div><div><ul><li><div>
<span></span><h5>
Professional practice in health and social care</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 06 Substance Use Disorders (SUD).docx</h4><div><div><ul><li><div>
<span></span><h5>
Substance Use Disorders (SUD).docx</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 07 Caring for Mental Health</h4><div><div><ul><li><div>
<span></span><h5>
Caring for Mental Health</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 08 Methods of Mental Health Treatment</h4><div><div><ul><li><div>
<span></span><h5>
Methods of Mental Health Treatment</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 09 Depression and Bipolar Disorders.docx</h4><div><div><ul><li><div>
<span></span><h5>
Depression and Bipolar Disorders.docx</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 10 Anxiety Disorders.docx</h4><div><div><ul><li><div>
<span></span><h5>
Anxiety Disorders.docx</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Level 3 Diploma in Health and Social Care - CPD Certified

<p><span>Management and Leadership always go hand</span><span>-</span><span>in</span><span>-</span><span>hand. You can't be a good business manager if you are not an influencing leader. This course will train you to be a better leader so that your </span><b>business process management</b><span> runs smoother than ever. You will learn to communicate with your colleagues in an effective manner and motivate them to reach business goal</span><span>s</span><span> in time. It will significantly increase the productivity of your workplace and eventually, the growth of your business.</span></p>
<h3><b>Learning Outcomes</b></h3>
<ul>
<li><span>Understand the basic principles of leadership to achieve business objectives through teamwork</span></li>
<li><span>Get an overview of the traits</span><span>, skills</span><span> and behaviour </span><span>needed to become a successful</span><span> manager</span></li>
<li><span>Expand your knowledge of network leadership structure and leadership roles</span></li>
<li><span>Learn how to match your commitment to the mission and vision of the business</span></li>
<li><span>Recognise the different leadership styles and develop </span><b>business analysis skills</b><span> </span></li>
<li><span>Produce long-term plans and create a support system for the team </span><span>to increase productivity </span></li>
</ul>
<h3><b>Why Choose this Course?</b></h3>
<ul>
<li><span>Earn a digital Certificate upon successful completion.</span></li>
<li><span>Accessible, informative modules taught by expert instructors</span></li>
<li><span>Study in your own time, at your own pace, through your computer</span><span>,</span><span> tablet or mobile device</span></li>
<li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li>
<li><span>Get 24/7 help or advice from our email and live chat teams</span></li>
<li><span>Full tutor support on weekdays</span></li>
</ul>
<h3><b>Course Design</b></h3>
<p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p>
<p><span>You are taught through a combination of:</span></p>
<ul>
<li><span>Online study materials</span></li>
<li><span>Mock exams</span></li>
<li><span>Multiple-choice assessment</span></li>
</ul>
<h3><b>Certification</b></h3>
<p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. </span><span>A </span><span>print</span><span>ed</span><span> copy by post is also available at an additional cost of </span><span>£</span><span>9.99 and PDF Certificate at </span><span>£</span><span>4.99.</span></p>
<h3><b>Who is this Course for? </b><b><br />
</b></h3>
<p><span>This course is suited for Managers or Executives who want to develop their Leadership and Management skills. It's also fruitful for people interested in getting involved with the HR industry.</span></p>
<h3><b>Requirements</b></h3>
<p><span>This Leadership and Management Course is fully compatible with any kind of device. Whether you are using </span><span>a </span><span>Windows computer, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection</span><span>,</span><span> from anywhere</span><span>,</span><span> at any time</span><span>,</span><span> without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>The course is suitable for those in the roles of:</span></p>
<ul>
<li><span>Business Manager</span></li>
<li><span>Business Analyst / Business Process Analyst</span></li>
<li><span>HR Executive</span></li>
<li><span>Change Manager</span></li>
<li><span>Project Manager</span></li>
</ul><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Leadership and Management - Updated Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Understanding Management and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Leadership Theories</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Improving Management and Leadership Performance</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: High Performance Teams</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Managing Meetings and Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Managing Change</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Emotional Intelligence in Leadership</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: Managing Conflict</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: Dealing with Office Politics</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: Risk Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Corporate Responsibility and Ethics</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Leadership and Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Leadership and Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Leadership and Management - Old Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Leadership Concept</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Theories on Leadership</td>
					<td> </td>
					<td><span><i></i> 00:50:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Network Leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: How to Develop Enlightened Leadership</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: How to Be a Successful Leader</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Leadership Styles</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Personality Style of a Leader</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Leadership and Management In The UK</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Learning & Development

Online Course Marketing

Business Leadership

Leadership Skills

Business & Management

Institute of Leadership & Management (ILM)

Leadership and Management

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><span>This Leadership Trainer will provide you with key insights, tips and skills to better manage, perform, motivate and ultimately become a successful leader. With this course, you will learn why management matters, and how successful leaders build high performing teams.</span></p><p><span>This comprehensive online Leadership Trainer course will help you Develop your confidence along with your leadership skills. The Leadership Trainer is designed and delivered by industry experts to be a complete education in expert leadership roles, with a focus on role-specific knowledge and key skills.</span></p><p><span>To make this course more accessible for you, we have designed it for both part-time and full-time students, and you will be able to study from your own pace.</span></p><h3><b>Why choose this course</b></h3><ul><li><span>Earn a </span><b>free</b><span> e-certificate upon successful completion.</span></li><li><span>Accessible, informative modules taught by expert instructors</span></li><li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li><li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li><li><span>Get 24/7 help or advice from our email and live chat teams</span></li><li><span>Full Tutor Support on Weekdays</span></li></ul><h3><b>Course Design</b></h3><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li><li><span>Mock exams</span></li><li><span>Multiple-choice assessment</span></li></ul><h3><b>Certificate of Achievement</b></h3><p><b>CPD Certificate of Achievement from Janets</b></p><p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p><h3><b>Method of Assessment</b></h3><p><span>To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. </span><span>To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Leadership Trainer - Updated Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Understanding Management and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Leadership Theories</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Improving Management and Leadership Performance</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: High Performance Teams</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Managing Meetings and Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Managing Change</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Emotional Intelligence in Leadership</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: Managing Conflict</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: Dealing with Office Politics</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: Risk Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Corporate Responsibility and Ethics</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Leadership Trainer</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Leadership Trainer</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Leadership Trainer - Old Version</td>
				</tr>
								<tr>
					<td colspan="4">Leadership Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Who is a Leader</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Qualities</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Most Effective Leadership Styles</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Principles</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Opposition in your leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>So What Do Followers look for in their Leaders?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Leadership &amp; Managing People</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - The Evolution of Leadership</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Situational Leadership</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - A Personal Inventory</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Modeling the Way</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Inspiring a Shared Vision</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Challenging the Process</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Enabling Others to Act</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Encouraging the Heart</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Basic Influencing Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Setting Goals</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Leadership Trainer</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Global Leadership

Life Coach Training

Leadership Development

Manager Training

Trainers Course

Leadership Trainer

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><span>This Leadership Management will provide you with key insights, tips and skills to better manage, perform, motivate and ultimately become a successful leader. With this course, you will learn why management matters, and how successful leaders build high performing teams.</span></p><p><span>This comprehensive online management training course will help you Develop your confidence along with your leadership skills. The Leadership Management is designed and delivered by industry experts to be a complete education in expert leadership roles, with a focus on role-specific knowledge and key skills.</span></p><p><span>To make this course more accessible for you, we have designed it for both part-time and full-time students, and you will be able to study from your own pace.</span></p><h3><b>Why choose this course</b></h3><ul><li><span>Earn an</span><span> e-certificate upon successful completion.</span></li><li><span>Accessible, informative modules taught by expert instructors</span></li><li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li><li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li><li><span>Get 24/7 help or advice from our email and live chat teams</span></li><li><span>Full Tutor Support on Weekdays</span></li></ul><h3><b>Course Design</b></h3><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li><li><span>Mock exams</span></li><li><span>Multiple-choice assessment</span></li></ul><h3><b>Certificate of Achievement</b></h3><p><b>Endorsed Certificate of Achievement from the Quality Licence Scheme</b></p><p><span>Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only </span><span>£119.00</span><span>.</span><span> Please note that overseas students may be charged an additional £10 for postage.</span></p><p><b>CPD Certificate of Achievement from Janets</b></p><p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p><h3><b>Endorsement</b></h3><p>This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p><p><b>Method of Assessment</b></p><p><span>To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement.</span></p><p><span>To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Leadership Management Advanced Training - Updated Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Understanding Management and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Leadership Theories</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Improving Management and Leadership Performance</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: High Performance Teams</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Managing Meetings and Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Managing Change</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Emotional Intelligence in Leadership</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: Managing Conflict</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: Dealing with Office Politics</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: Risk Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Corporate Responsibility and Ethics</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Leadership Management Advanced Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Leadership Management Advanced Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Leadership Management Advanced Training - Old Version</td>
				</tr>
								<tr>
					<td colspan="4">Leadership Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Who is a Leader</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Qualities</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Most Effective Leadership Styles</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Principles</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Opposition in your leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>So What Do Followers look for in their Leaders?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Leadership &amp; Managing People</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - The Evolution of Leadership</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Situational Leadership</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - A Personal Inventory</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Modeling the Way</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Inspiring a Shared Vision</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Challenging the Process</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Enabling Others to Act</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Encouraging the Heart</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Basic Influencing Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Setting Goals</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Leadership Management</td>
					<td> </td>
					<td><span><i></i> 3 weeks, 3 days</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificate QLS</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Adult Leadership & Management (ALM)

Leadership Management

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">If you are working in management and want to build your leadership skills and get the most out of your team, this Assistant Manager Course is for you.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In order to become a successful manager, you must have excellent leadership qualities. People get confused with the terms leader and manager, and they often use them interchangeably. But, there is a difference, and in this modern, competitive world, it&rsquo;s not enough to be one or the other.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This Assistant Manager course will equip you with the necessary skills and knowledge needed to inspire and lead your team to success. You will learn to communicate effectively with your colleagues, master the art of persuasion, build confidence and boost productivity.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Our Assistant Manager Course is suitable for anyone working at any level of management. This Assistant Manager course will not only introduce effective management and leadership tactics, but also give you the practical skills you need to apply them in the workplace.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes of Assistant Manager</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Discover the characteristics and personal qualities you need to lead your team to success</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the trait theory, behavioural &amp; style therapy, and the managerial grid therapy model, that make up the important aspects of leadership</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Expand your knowledge of network leadership structure and leadership roles</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how integrity builds trust and strong relationships in team management</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to match your commitment to the mission and vision of the organisation</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Familiarise with the different leadership styles to determine which suits you</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the importance of thinking outside the box and develop your inner innovator</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to set a long-term plan and create a support system to help teams hit their targets</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why choose this course</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Earn a free e-certificate upon successful completion.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessible, informative modules taught by expert instructors</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Study in your own time, at your own pace, through your computer tablet or mobile device</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Benefit from instant feedback through mock exams and multiple-choice assessments</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Get 24/7 help or advice from our email and live chat teams</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Full Tutor Support on Weekdays</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Design</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You are taught through a combination of</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Video lessons</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Online study materials</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Mock exams</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Multiple-choice assessment</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for &pound;9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for &pound;15.99, which will reach your doorsteps by post.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Understanding Management and Leadership&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: Leadership Theories&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Improving Management and Leadership Performance&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: High Performance Teams&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: Motivating Employees&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Organisational Skills&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: Talent Management&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Succession Planning&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Business Process Management&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Communication Skills&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Negotiation Techniques&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 12: Managing Meetings and Giving Feedback&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 13: Managing Change&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 14: Time Management&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 15: Stress Management&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 16: Emotional Intelligence in Leadership&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 17: Managing Conflict&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 18: Dealing with Office Politics&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 19: Risk Management&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 20: Corporate Responsibility and Ethics</span></li></ul>

Assistant Manager

Senior Manager

Manager

HR Manager

Discover the key responsibilities, skills, and qualities required for success in the role of Assistant Manager. Explore how effective leadership, strategic decision-making, and strong communication are essential in supporting the overall success of a team or department. Learn more about the dynamic role of an Assistant Manager and how it contributes to organizational growth and efficiency.

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Many of the breaches resulting in enforcement action involved failures by the fee earners to conduct appropriate due diligence, adequately check the source of funds and/or wealth or recognise and report red flags. As highlighted by enforcement action being taken against individuals as well as firms, fee earners cannot hide behind their firm when AML failures occur and may be held personally accountable by the SRA for non-compliances with the MLR 2017.</p></span><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will cover the following to assist fee earners in the application of AML in their casework.</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to comply with your obligations and stay compliant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Written CRA &amp; MRA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Client</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Booms</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risks &ndash; what to consider?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">PCPs &ndash; CDD &amp;EDD</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">POCA / TA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">SOF and SOW</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">On going monitoring</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reporting to MLRO/MLCO</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tipping off</li></ul></span></span><h2 fr-original-style="" style="box-sizing: border-box;">Target Audience</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for fee earners or legal practitioners that want to improve their AML knowledge.</span></p></span><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
Many of the breaches resulting in enforcement action involved failures by the fee earners to conduct appropriate due diligence, adequately check the source of funds and/or wealth or recognise and report red flags. As highlighted by enforcement action being taken against individuals as well as firms, fee earners cannot hide behind their firm when AML failures occur and may be held personally accountable by the SRA for non-compliances with the MLR 2017.
This course will cover the following to assist fee earners in the application of AML in their casework.
How to comply with your obligations and stay compliant
Written CRA & MRA
Client
Booms
Risks – what to consider?
PCPs – CDD &EDD
POCA / TA
SOF and SOW
On going monitoring
Reporting to MLRO/MLCO
Tipping off
Target Audience
The online course is suitable for fee earners or legal practitioners that want to improve their AML knowledge.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

DG Legal

Anti-Money Laundering (AML)

Anti-Money Laundering (AML) Training For Fee Earners Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm&#39;s compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017.</p></span></span><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">his course will cover the following to assist firms MLROs, MLCOs and&nbsp;</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Management with fulfilling their AML management responsibilities:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">How to comply with your obligations and stay compliant</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">FWRA &ndash; linked with PCPs</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Mandatory AML Policies and Procedures - SRA have concerns</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Training and supervising staff</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Audits</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">SRA requirements</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Reporting SARS</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">POCA/TA</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Fulfilling reporting officer and compliance officer duties</div></li></ul></span></span></span><h2 fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles.</span></p><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></span>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm's compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks.
If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017.
This course will cover the following to assist firms MLROs, MLCOs and Management with fulfilling their AML management responsibilities:
How to comply with your obligations and stay compliant
FWRA – linked with PCPs
Mandatory AML Policies and Procedures - SRA have concerns
Training and supervising staff
Audits
SRA requirements
Reporting SARS
POCA/TA
Fulfilling reporting officer and compliance officer duties
Target Audience
The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).



Anti-Money Laundering (AML) Training For MLROs, MLCOs And Law Firm Management Course

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Operations Management

Certified Facility Manager (CFM)

Construction Design & Management (CDM)

Commercial & Contract Management Certification Program (CCM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Overview</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thinking about moving into a leadership role or developing/refreshing your leadership skills in your existing role? Maybe your organisation is going or planning a period of change, and you&#39;re looking for training to support you and the business.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This Level 4 practitioner award encourages individuals in or working towards a leadership role (this could be an IT or technical based-role), and you want to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Business Partner Practitioner Pathway<br fr-original-style="" style="box-sizing: border-box;"></strong><br fr-original-style="" style="box-sizing: border-box;">You can study this course as it is or study for the BCS Practitioner Certificate in Being an IT Business Partner when you study and pass the 4 BCS courses and exams including:<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; This course - the BCS Practitioner Award in Leading with an IT Mindset<br fr-original-style="" style="box-sizing: border-box;">&bull; BCS Practitioner Award in Business Skills for the IT Professional<br fr-original-style="" style="box-sizing: border-box;">&bull; BCS Practitioner Award in Collaborating with Business Teams<br fr-original-style="" style="box-sizing: border-box;">&bull; BCS Practitioner Certificate in Being an IT Business Partner.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Contact us directly if you would like a discount to buy all 4 courses together in one bundle.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Duco Digital Training?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With self-study, you get a whole package of support we call PASS ASSIST, including:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Free one year BCS Associate membership (normally costing &pound;90)</strong></li><li fr-original-style="" style="box-sizing: border-box;">Free BCS Data Analyst eBook</li><li fr-original-style="" style="box-sizing: border-box;">Practice exam papers</li><li fr-original-style="" style="box-sizing: border-box;">Series of support videos to get the most out of your course, making a learning plan and how to prepare for the exam</li><li fr-original-style="" style="box-sizing: border-box;">5-star rating</li><li fr-original-style="" style="box-sizing: border-box;">95% pass rate.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A live training option is available, please contact us.</p><h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Certificates</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h4 fr-original-style="" style="box-sizing: border-box;">BCS Certification - Level 4</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Digital certificate - Included</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The certificate is usually available to download from the BCS portal within 48 hours of passing the exam along with a link to claim your free one-year BCS Associate membership* (*new BCS members only).</p><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This level 4 professional certification in Leading with an IT Mindset will help develop your career if you are looking to move into a leadership role or develop/refresh your leadership skills in your existing role.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leading with an IT Mindset - BCS Course syllabus</strong>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1. THE SKILLS OF A SUCCESSFUL LEADER</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Demonstrate an understanding of leadership preferences</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the suitability and application of different leadership styles.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the suitability and application of different delegation styles.</li><li fr-original-style="" style="box-sizing: border-box;">Explain how to develop personal resilience.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate actions that show investment in your own development.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2. BUILD AND SUPPORT TEAMS TO PROVIDE SOLUTIONS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explain the need for resilience in a team.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret team dynamics.</li><li fr-original-style="" style="box-sizing: border-box;">Explain methods for managing change.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the presence of ethics in an organisation.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate behaviours that drive innovation.</li><li fr-original-style="" style="box-sizing: border-box;">Explain how to collaborate with individuals whose expertise is different to your own.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the sustainable practices and actions present in an organisation.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3. EXPLORE THE ROLE OF TECHNOLOGY IN DRIVING CONTINUOUS IMPROVEMENT AND PRODUCTIVITY</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explain the use of technology internally and externally to improve productivity</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the impact of digital transformation on an organisation.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the potential impact of future technology on an organisation.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam Information of &ldquo;Leading with an IT Mindset - BCS Course&rdquo; Course</strong>:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">It is a 10 knowledge questions and 10 scenario based question</li><li fr-original-style="" style="box-sizing: border-box;">Pass mark is 21/30 points or 70%</li><li fr-original-style="" style="box-sizing: border-box;">Duration of the exam is 45 minutes</li><li fr-original-style="" style="box-sizing: border-box;">The exam will be supervised virtually</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is BCS?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Recognised globally by corporations, academics and IT professionals, BCS is the British Computer Society, more commonly known as the Chartered Institute for IT.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">They have over 60,000 members in 150 countries, and a wider community of business leaders, educators, practitioners and policy-makers all committed to their mission of leading the IT industry through its ethical challenges, to support the people who work in the industry, and to make IT good for society.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What our students say about us:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"The training provided will assist me to conduct AI research projects in a more professional and systematic way. The knowledge provided will be incredibly valuable for my future study in the field of computer vision."<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;&mdash; Muhammad Lecturer and AI PhD Candidate</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;Good training materials for remote learning, and the most impressive part was the speed at which they responded to questions.&rdquo;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;&mdash; Tom Data Protection Practitioner</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"This proved to be a very valuable course to me."&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&mdash; Janet Business Analyst</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Meet Our Instructor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Darren Winter is Director at Duco Digital and supports organisations with cutting-edge business intelligence, sales, and marketing automation solutions alongside courses and training in artificial intelligence, business analysis, and data protection across diverse sectors spanning the UK, Europe, the Middle East, and SE Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Noteworthy achievements include training academics in AI for the Indonesian government and teaching students in Technology Sales for the Saudi Arabian government. In 2023, the UK Department of Business and Trade invited him as a leaders of AI for a trade mission to Indonesia where he discussed Indonesian AI and ethical policy with key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He is also studying for his PhD in AI Ethics at Cordoba University, Spain, where he is exploring the impacts of the EU AI Act upon organisations.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For whom is the &ldquo;Leading with an IT Mindset&rdquo; course designed?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you&#39;re a seasoned professional seeking to refine your leadership approach or an individual stepping into a leadership role, the &ldquo;Leading with an IT Mindset&rdquo; course is crafted to support your journey. It&#39;s designed for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Aspiring IT Leaders:</strong>&nbsp;Individuals motivated to enter the dynamic world of IT leadership, eager to build a fulfilling career by mastering the principles of leading with a technological perspective.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT-Oriented Students:</strong>&nbsp;University scholars looking to enhance their theoretical knowledge with practical, industry-centric leadership skills in the IT domain.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Changers:</strong>&nbsp;Professionals considering a move into IT leadership roles from various backgrounds, ready to apply their diverse expertise to drive technological innovation and team success.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Innovation and Efficiency Champions:</strong>&nbsp;Practitioners dedicated to advancing organizational processes and boosting efficiencies through strategic IT leadership and technology integration.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Strategic Executives and Managers:</strong>&nbsp;Mid-level managers, senior executives, and directors aiming to strengthen their leadership capabilities, equipping themselves to lead IT initiatives and drive strategic growth effectively.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Employers say leadership skills are in high demand, particularly in IT, with 70% of organisations surveyed saying they were struggling to find qualified leaders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Level 4 practitioner award encourages individuals in or working towards a leadership role, (this could be an IT or technical-based role), to learn how to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By completing this course you will be able to demonstrate a practical understanding of:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How to identify and assess leadership skills in themselves and others.</li><li fr-original-style="" style="box-sizing: border-box;">How to coach and lead teams through change, conflict and digital transformation.</li><li fr-original-style="" style="box-sizing: border-box;">The skills and behaviours required to contribute to driving change and improvement.</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">No management experience or qualifications are needed (but experience can help)</li><li fr-original-style="" style="box-sizing: border-box;">An internet connection with a mobile/tablet or laptop is required to access the course</li><li fr-original-style="" style="box-sizing: border-box;">Access to a laptop with camera is required for the exam, and a pair of headphones is recommended for the exam.</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">67% of employers say they have had to hire new employees because of poor communication skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Communication skills are required in nearly every business role, namely:<br fr-original-style="" style="box-sizing: border-box;">&bull; Sales and Account Management<br fr-original-style="" style="box-sizing: border-box;">&bull; Customer Service<br fr-original-style="" style="box-sizing: border-box;">&bull; Health</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Robotics</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Engineering &amp; Manufacturing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Finance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Marketing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Transport</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Automotive</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Advertising</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Retail</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Researchers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Cyber Security</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; IT</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Education...</p></section></div></div>

Duco Digital Training

IT Skills

This Level 4 practitioner award encourages individuals in or working towards a leadership role (this could be an IT or technical based-role), and you want to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.

Leading with an IT Mindset - BCS Course

General admission

London

<h2>SAFe® Advanced Scrum Master: In-House Training</h2>
<p>Prepare to step into a SAFe® leadership role  and learn how to facilitate Agile team, program, and enterprise success  by becoming a SAFe® 5 Advanced Scrum Master (SASM).</p>
<p>This course prepares current Scrum Masters for their leadership role in facilitating Agile team, program, and enterprise success in a SAFe® implementation. Explore facilitation of cross-team interactions in support of program execution and relentless improvement. Expand the Scrum paradigm with an introduction to scalable engineering and DevOps practices, the application of Kanban to facilitate the flow of value, and supporting interactions with architects, product management, and other critical stakeholders. Learn actionable tools for building high-performing teams and explore practical ways of addressing Agile and Scrum anti-patterns in the enterprise.</p><h3>What you will Learn</h3>
<p>To perform the role of a SAFe® Advanced Scrum Master, you should be able to:</p>
<ul>
<li>Apply SAFe® principles to facilitation, enablement, and coaching in a multi-team environment</li>
<li>Build a high-performing team and foster relentless improvement at scale</li>
<li>Address Agile and Scrum anti-patterns</li>
<li>Support the adoption of engineering practices, DevOps, and Agile architecture</li>
<li>Learn to apply Kanban and Extreme Programming (XP) frameworks to optimize flow and improve the team's work</li>
<li>Facilitate program planning, execution, and delivery of end-to-end systems value</li>
<li>Support learning through participation in communities of practice and innovation cycles</li>
</ul><section>
                    <ul><li>Exploring the Scrum Master role in the SAFe® enterprise</li><li>Applying SAFe® Principles: A Scrum Master's perspective</li><li>Exploring Agile and Scrum anti-patterns</li><li>Facilitating program execution</li><li>Improving flow with Kanban and XP</li><li>Building high-performing teams</li><li>Improving program performance with Inspect and Adapt</li></ul>


                </section>

IIL Europe Ltd

SAFe Advanced Scrum Master: In-House Training

<h2>SAFe® Advanced Scrum Master: Virtual In-House Training</h2>
<p>Prepare to step into a SAFe® leadership role  and learn how to facilitate Agile team, program, and enterprise success  by becoming a SAFe® 5 Advanced Scrum Master (SASM).</p>
<p>This course prepares current Scrum Masters for their leadership role in facilitating Agile team, program, and enterprise success in a SAFe® implementation. Explore facilitation of cross-team interactions in support of program execution and relentless improvement. Expand the Scrum paradigm with an introduction to scalable engineering and DevOps practices, the application of Kanban to facilitate the flow of value, and supporting interactions with architects, product management, and other critical stakeholders. Learn actionable tools for building high-performing teams and explore practical ways of addressing Agile and Scrum anti-patterns in the enterprise.</p><h3>What you will Learn</h3>
<p>To perform the role of a SAFe® Advanced Scrum Master, you should be able to:</p>
<ul>
<li>Apply SAFe® principles to facilitation, enablement, and coaching in a multi-team environment</li>
<li>Build a high-performing team and foster relentless improvement at scale</li>
<li>Address Agile and Scrum anti-patterns</li>
<li>Support the adoption of engineering practices, DevOps, and Agile architecture</li>
<li>Learn to apply Kanban and Extreme Programming (XP) frameworks to optimize flow and improve the team's work</li>
<li>Facilitate program planning, execution, and delivery of end-to-end systems value</li>
<li>Support learning through participation in communities of practice and innovation cycles</li>
</ul><section>
                    <ul><li>Exploring the Scrum Master role in the SAFe® enterprise</li><li>Applying SAFe® Principles: A Scrum Master's perspective</li><li>Exploring Agile and Scrum anti-patterns</li><li>Facilitating program execution</li><li>Improving flow with Kanban and XP</li><li>Building high-performing teams</li><li>Improving program performance with Inspect and Adapt</li></ul>


                </section>

SAFe Advanced Scrum Master: Virtual In-House Training

<div style="color: rgb(77, 77, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 77);"><section data-product-wrapper="" fr-original-style="" style="box-sizing: border-box;"><article fr-original-style="" style="box-sizing: border-box;"><div data-product-description="" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fully Approved Course -&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD and ILM Approved</strong></p><ul style="color: rgb(77, 77, 77); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">100% online training, 90 minutes course</li><li fr-original-style="" style="box-sizing: border-box;">Stop &amp; start at anytime</li><li fr-original-style="" style="box-sizing: border-box;">No time limit&nbsp;</li></ul></ul><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></h2><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);">Course Description</h2><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">A leader doesn&rsquo;t necessarily have to be a &lsquo;manager&rsquo;, but it&rsquo;s difficult to see how a manager could be truly effective without having at least some leadership skills.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">It then moves on to discuss developing teams including and team members by looking at the role leaders play in this.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">The final two modules cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Modules:</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Leadership and Management</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Leadership Theories</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Team Development and Leadership</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Individuals Within Teams</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Communicating One-to-One with Individuals</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Moving Forward Together</p><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);">Target Audience</h2><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. T</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">he course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">This acts as a great introduction to the subject. This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.</p><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);">Advantages</h2><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">CPD approval means that this course can be used by those that need to prove they are continually developing themselves.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">ILM approval means that this course can provide candidates with a recognised management qualification. A strong leader will motivate their team, improving morale and efficiency and ensure that their team is of a common purpose.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training around their work and personal life.</p><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);">Further Progression</h2><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">For candidates that want to add more qualifications to their CV our Introduction to Emotional Intelligence course is a great introduction to that aspect of Leadership and management.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.</p></div></article></section></div><div style="color: rgb(77, 77, 77); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Fully Approved Course - CPD and ILM Approved
100% online training, 90 minutes course
Stop & start at anytime
No time limit

Course Description
A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills.
This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more.
It then moves on to discuss developing teams including and team members by looking at the role leaders play in this.
The final two modules cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision.
Modules:
Leadership and Management
Leadership Theories
Team Development and Leadership
Individuals Within Teams
Communicating One-to-One with Individuals
Moving Forward Together
Target Audience
This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. T
he course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills.
This acts as a great introduction to the subject. This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.
Advantages
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
ILM approval means that this course can provide candidates with a recognised management qualification. A strong leader will motivate their team, improving morale and efficiency and ensure that their team is of a common purpose.
Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training around their work and personal life.
Further Progression
For candidates that want to add more qualifications to their CV our Introduction to Emotional Intelligence course is a great introduction to that aspect of Leadership and management.
For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.
For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.

​​​​Dirextra Ltd

Soft Skills Development: Leadership (90 min online training)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this series of five workshops, you will work in a group coaching environment with other women/identify as women academics to support your progress towards your goal of a leadership position in higher education. &nbsp;It doesn&rsquo;t matter what stage in your career you are currently at, or how long you have been working in higher education.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The purpose of the five workshops if to help you to establish clear career goals and identify ways to progress in the current academic year towards these, in a way that is personal to you and your values. Workshops run once per month for four months, with a final session after a further four months to explore your progress and next steps. Workshops run on Fridays, 18:00-20:30 GMT/BST online.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The workshops are run by Coach Academic&rsquo;s director and lead coach, Dr Melanie Pope. Melanie has worked in education since 1994, in higher education since 1999, and is currently an Associate Professor at a UK university where she works in an academic leadership role. &nbsp;She has a coaching qualification from the University of Cambridge and is a member of the International Coaching Federation and the Association for Coaching. She is also a Senior Fellow of the Higher Education Academy.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participation is available from any location globally if you can attend at the times indicated. Please check the times carefully - they are all set to GMT except the June 2024 date which is BST.</p>

Coach Academic

Coaching

Academic & Personal Development

This coaching programme is for aspiring women leaders in higher education, delivered in real time, fully online.  Five workshops have been designed to support you in a group environment to work actively towards realising your professional goals, whatever they may look like, focused on leadership at all levels in higher education. HE needs leaders like you - workshops with Coach Academic will help to propel you to becoming one. For all academics who are female/identify as female. 

During this coaching experience you will explore and learn from:
- your values and beliefs, and how they impact on your professional identity and actions 
- your beliefs about higher education, leadership, and yourself
- your strengths and how to harness them for impact
- your areas for development, and embracing the actions you choose to address these
- your internal and external blockers, and how to manage these
- your motivation - why do you want to lead in HE?

From these you will be able to build your confidence and your leadership identity, and take concrete steps towards becoming the leader you aspire to be.

Developing women academic leaders: coaching workshop programme for women/identify as women academics higher education aspiring to leadership roles - series 1 2023/24

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this series of five workshops, you will work in a group coaching environment with other women/identify as women academics to support your progress towards your goal of a leadership position in higher education. &nbsp;It doesn&rsquo;t matter what stage in your career you are currently at, or how long you have been working in higher education.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The purpose of the five workshops if to help you to establish clear career goals and identify ways to progress in the current academic year towards these, in a way that is personal to you and your values. Workshops run once per month for four months, with a final session after a further five months to explore your progress and next steps. Workshops run on Saturdays, 09:00-11.30 GMT/BST online.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The workshops are run by Coach Academic&rsquo;s director and lead coach, Dr Melanie Pope. Melanie has worked in education since 1994, in higher education since 1999, and is currently an Associate Professor at a UK university where she works in an academic leadership role. &nbsp;She has a coaching qualification from the University of Cambridge and is a member of the International Coaching Federation and the Association for Coaching. She is also a Senior Fellow of the Higher Education Academy/Advance HE.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participation is available from any location globally if you can attend at the times indicated. Please check the times carefully- they are all set to GMT except the June 2024 date which is BST.</p>

Developing women academic leaders: coaching workshop programme for women/identify as women academics higher education aspiring to leadership roles - series 2 2023/24

Loughborough

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		<div>
			
			<p>Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.</p>
			<div><i></i> 4 x 180 Minutes</div>
			<div><i></i>  £1,995.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h3>Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.</h3>
<h3>Outcomes:</h3>
<div>
<ul>
<li>Create a personal development strategy that captures the whole of me</li>
<li>Attain the skills to lead teams through change, challenge and uncertainty</li>
<li>How to chose and use the right leadership approach using 'SLll (Situational Leadership)'</li>
<li>How to accelerate team performance using 'The Five Dysfunctions of a Team'</li>
</ul>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £4,362.50  Plus VAT</strong></p>
</div>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Module 1 - Owning My Future Growth, Ambition and Performance:</h3>
<div>
<ul>
<li>Building my personal 'step-up' plan using the UpAGear Personal Programme</li>
</ul>
<h3>Module 2 - Leading in Times of Change and Challenge:</h3>
<div>
<ul>
<li>Creating the conditions for change to land and stick</li>
<li>Supporting others through change</li>
</ul>
<h3>Module 3 - Situational Leadership:</h3>
<div>
<ul>
<li>SLll introduction to the Accredited programme</li>
<li>Adapting leadership approach to team and individual development </li>
</ul>
<h3>Module 4 - Building Great Teams:</h3>
<div>
<ul>
<li>The 5 core elements of team development</li>
<li>Bringing them to life</li>
</ul>
<h3>Assessment</h3>
<div>
<ul>
<li>Prepare and deliver a 30-minute summary based on the key learning content from the Mastery Programme and how delegates will apply (recorded session)</li>
<li>Assessed by external facilitator against key criteria including feedback for ongoing development</li>
</ul>
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		<h3>Prerequisites</h3>
		<p></p><p>Should have completed the Leadership Professional Intermediate Programme</p>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p>Managers looking to upskill and prepare for a leadership role.</p>
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Mpi Learning - Professional Learning And Development Provider

Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.

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