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193 Courses

Office Administration

4.8(8)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Office Administration
Delivered Online On Demand
£25

HR (Human Resource) at QLS Level 6 Course

By One Education

The HR (Human Resource) at QLS Level 6 is all you need to advance your career in relevant fields. Enrol now to discover everything you need to know about the HR (Human Resource) at QLS Level 6 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand! Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This HR (Human Resource) at QLS Level 6 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the HR (Human Resource) at QLS Level 6 course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits * Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. * Get 24/7 access to all content for a full year. * Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Module 01: Introduction to Human Resource * Human resource management * Models of HRM * The Role of the HR Department * Aims of HRM * HRM and personnel management * Impacts HR have on Organisational Performance Module 02: An Overview of the Recruitment Industry * Brief Overview of the Inception of the Recruitment Industry * The UK Recruitment Industry * Industry Suppliers * Essential skills for a recruitment consultant * How to become a successful Recruiter Module 03: The UK Recruitment Legislation * Requirement of license * Recruitment agency regulations * Other vital laws * Reforms and Laws that have Shaped the Face of the Recruitment Industry * Objectives of implementing a code of ethics * Recruitment Industry Bodies Module 04: The Recruitment Process * Recruitment Process * Strategy Development * Searching * Screening * Evaluation and Control * What is the need for a recruitment process and what it involves? * The recruitment cycles * Where to start in the recruitment cycle Module 05: Negotiation Techniques * Basic Types of Negotiations * Phases of Negotiation * Negotiation Techniques * Strategies for Identifying Mutual Gain * Effective Negotiation Practise * Negotiation on Behalf of Others Module 06: Key Performance Indicators for the Recruitment Industry * Key Performance Indicator * Why Key Performance Indicators are Important to Success * Developing Key Performance Indicators * Working nearest the placement * Working the recruitment cycle * Running a search * Characteristics of High-Quality Key Performance Indicators Module 07: Employee Training and Development Process * The justification for training * Transferring training * Systematic training * Types of training * Effective training practices * Training techniques * E-learning Module 08: Candidate Management * Candidate management * The Components of recruiter's brand * The key to candidate management * Tips to screen resume * The first contact * Evaluating the CV or candidate * Qualifying the candidate * Categorising your candidate Module 09: Candidate Interview Processes * The objectives of an interview * Preparing for and conducting an interview * Interview arrangements * After the interview questions you need to ask your candidate and client * Managing a rejection * Managing the offer * Find space in the 'magic circle' * Closing the deal Module 10: Managing Meetings and Giving Feedback * Managing Meetings * Presentation Tips * Pumping up a Presentation * Personal Development * Giving Effective Feedback * Feedback Techniques * Mastering Your Body Language Module 11: Performance Appraisal Management * The benefit of performance management * Characteristics of performance management * Performance management cycle * Managing performance throughout the year * Reviewing performance * Rating performance * Dealing with under-performers Module 12: Employee Relations * Strategic Employee Relations * Practice of Industrial Relations * Employee Voice * Employee Communications Module 13: Motivation and Counselling * The process of motivation * Types of motivation * Motivation theory * Instrumentality theory * Content (needs) theory * Herzberg's two-factor model * Process theory * Motivation strategies Module 14: Ensuring Health and safety at the Workplace * Managing Health and Safety at Work * The importance of health and safety in the workplace * Benefits of workplace health and safety * Health and safety policies * Conducting risk assessments * Accident prevention * Measuring health and safety performance * Health and safety training Module 15: Employer Record and Statistics * Introduction * The necessity for Personnel Records * Information in Personnel Records * Formats of Personnel Records Module 16: Conflict Management * Definition of Conflict * Benefits of Confrontation * Prevention of Conflicts * Anger Management * Resolution Techniques Module 17: Employee Termination * Redundancy * Dismissal * The legal framework * Definition of dismissal * Fair dismissal * Unfair dismissal * Relieving Letter * Retirement Module 18: Organisational Skills * Organising Daily Work * Organising Workplace * Organising Resources * Organising Tools * Cultivating Organisational Habits Module 19: Communication Skills * Effective Listening Skills * Verbal Communication * Written Communication * Oral Communication * Non-Verbal Communication * Communication Strategies Module 20: Stress Management * Definition of Stress * Meaning of Stress * Understanding Stress * How Stress Arises? * Different Strategies to Manage stress * Tips and Tricks for Stress Managemen Module 21: Time Management * Activities Planning and Prioritising * Overcoming Procrastination * Crisis Handling * Organising Workspace to Make Better Use of Time * Planning of Meetings Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners outside the UK must pay a £10 postage charge. CPD Accredited Certification from One Education After successfully completing this HR (Human Resource) at QLS Level 6 course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - * PDF Certificate: £9 * Hardcopy Certificate (within the UK): £15 * Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 WHO IS THIS COURSE FOR? This HR (Human Resource) at QLS Level 6 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. REQUIREMENTS This HR (Human Resource) at QLS Level 6 course is open to all, with no formal entry requirements. CAREER PATH Upon successful completion of the HR (Human Resource) at QLS Level 6 Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

HR (Human Resource) at QLS Level 6 Course
Delivered Online On Demand
£100

Social Media Recruitment and HR - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Social Media Recruitment and HR - Double Endorsed Certificate
Delivered Online On Demand
£159

Recruitment and Human Resources - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Recruitment and Human Resources - Double Endorsed Certificate
Delivered Online On Demand
£159

Diploma in Personal Development Skills Course

By Training Express

In today's rapidly evolving world, a Diploma in Personal Development Skills is indispensable for navigating the complexities of modern life and the competitive job market. This comprehensive course encompasses essential aspects such as Communication Skills, Leadership Skills, Time Management, Workplace Professionalism, Goal Setting, Problem Solving, Body Language, Presentation Skills, Managing Meetings, Personal Hygiene, and Negotiation Skills. Personal Development is not merely an option but a necessity for individuals aiming to thrive professionally. Employers increasingly value candidates who possess strong interpersonal skills, leadership qualities, and the ability to manage time effectively. In the UK job market, acquiring these skills significantly enhances one's employability, leading to better job opportunities and higher salaries. According to recent surveys, professionals with adept Personal Development skills earn up to 20% more than their counterparts lacking such skills. Furthermore, with the demand for skilled professionals on the rise, the sector is witnessing a steady increase in job prospects, with a projected growth rate of 15% over the next five years. Thus, investing in a Diploma in Personal Development Skills not only enriches individuals personally but also opens doors to a plethora of lucrative career opportunities in the dynamic UK job market. Key Features: * CPD Certified Personal Development Skills Course * Instant e-certificate and hard copy dispatch by next working day * Fully online, interactive Personal Development Skills Course with audio voiceover * Developed by qualified professionals in the field * Self-paced learning and laptop, tablet, smartphone-friendly * 24/7 Learning Assistance * Discounts on bulk purchases Course Curriculum: Communication Skills * Module 01: Basic Communication Skills * Module 02: Advance Communication (I) * Module 03: Advance Communication (II) * Module 04: Telephone Etiquette * Module 05: Body Language and Effective Communication Leadership Skills * Module 01: Introduction to Leadership. * Module 02: Qualities of a Good Leader and Leadership. * Module 03: Creativity in Leadership. * Module 04: Organisational Skills. * Module 05: Leadership Skills and Competencies. * Module 06: Communication Skills. * Module 07: Negotiation Techniques. * Module 08: Cultivating Inclusion, Belonging, and Engagement. * Module 09: Leadership Foundations. * Module 10: Emotional Intelligence. * Module 11: Evolve as a Leader. * Module 12: Leadership & Management in the UK. Time Management Skills * Module 01: Time Management * Module 02: Advance Time Management (i) * Module 03: Advance Time Management (ii) * Module 04: Prioritising Tasks * Module 05: Time Scheduling * Module 06: Making To-Do Lists * Module 07: Avoiding Procrastination Workplace Professionalism Certificate Course * Module One: Positioning Yourself as a Professional * Module Two: Enhancing Your Professional Image * Module Three: Expanding Your Skills * Module Four: Communicating for Results * Module Five: Building Relationships and Networks Goal Setting and Accomplishment Course * Module One: Overcoming Procrastination (I) * Module Two: Overcoming Procrastination (II) * Module Three: Four P's of Goal Setting * Module Four: Improving Motivation * Module Five: Wise Time Management * Module Six: Tips for Completing Tasks * Module Seven: Increase Your Productivity * Module Eight: 'To Do' List Characteristics * Module Nine: Smart Goals * Module Ten: Mistakes Will Happen Problem Solving Skills * Module 01: Critical Thinking * Module 02: Advance Critical Thinking * Module 03: Problem-Solving * Module 04: Decision Making Body Language * Module 01: Understanding the Basics * Module 02: Non-Verbal Communication * Module 03: Science of Body Language - Head-Part 1 * Module 04: Science of Body Language - Head-Part 2 * Module 05: Science of Body Language - Hand * Module 06: Science of Body Language - Mid Body * Module 07: Science of Body Language - Lower Body * Module 08: Understanding People * Module 09: Personality and Types of It * Module 10: Digital Body Language * Module 11: Use Body Language * Module 12: Persuasion or Manipulation Presentation skills * Module 01: Presentation and its Structure * Module 02: Content * Module 03: Visual Aids * Module 04: The Presentation * Module 05: Listening * Module 06: Learning Names Managing Meetings * Planning and Preparation * Online Meeting Platforms Part - 01 * Online Meeting Platforms Part - 02 * Meeting Etiquette and Tips Personal Hygiene Course * Module 01: Introduction to Personal Hygiene and a Brief History * Module 02: Looking Clean, Smelling Clean * Module 03: Improving and Maintaining Oral Health * Module 04: Care of the Eyes * Module 05: Ear Care Secrets * Module 06: Foot & Nail Care in Personal Hygiene * Module 07: Hair Care: Hygienic Ways * Module 08: Hygienic Approach to Skin Care * Module 09: Maintain Good Toilet Hygiene * Module 10: Potential Hygiene Guidelines * Module 11: Personal Hygiene During Coronavirus Pandemic Negotiation Skills * Module 01: Negotiation Techniques * Module 02: Conflict Management * Module 03: Influencing People * Module 04: Handling Objections Learning Outcomes: * Master effective communication strategies for diverse contexts. * Cultivate essential leadership qualities and competencies for professional growth. * Implement advanced time management techniques for heightened productivity. * Develop problem-solving acumen through critical thinking and decision-making. * Enhance professional image and relationships through polished presentation and negotiation skills. * Maintain optimal personal hygiene standards for overall well-being. Accreditation All of our courses are fully accredited, including this Diploma in Personal Development Skills Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Personal Development Skills. Certification Once you've successfully completed your Diploma in Personal Development Skills Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Personal Development Skills Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 110 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Diploma in Personal Development Skills Course can be taken by anyone who wants to understand more about the topic. With the aid of this Diploma in Personal Development Skills course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Diploma in Personal Development Skills Course is ideal for: * Professionals aspiring for career advancement. * Individuals seeking to enhance their employability. * Students preparing for the competitive job market. * Entrepreneurs aiming to refine their leadership skills. REQUIREMENTS Learners do not require any prior qualifications to enrol on this Diploma in Personal Development Skills Course. You just need to have an interest in Diploma in Personal Development Skills Course. CAREER PATH After completing this Diploma in Personal Development Skills Course you will have a variety of careers to choose from. The following job sectors of Diploma in Personal Development Skills Course are: * Human Resources Manager - £30K to £50K/year. * Sales Manager - £25K to £45K * Project Coordinator - £22K to £40K * Business Development Executive - £20K to £35K * Customer Service Team Leader - £20K to £35K CERTIFICATES DIGITAL CERTIFICATE Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. HARD COPY CERTIFICATE Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Diploma in Personal Development Skills Course
Delivered Online On Demand
£65

Admin, Secretarial and PA Diploma Level 7: Excel in Administrative Excellence

By Kingston Open College

FREE Certification:QLS Endorsed + CPD Accredited | Instant Access | Round-the-Clock Tutor Support | All-Inclusive Cost

Admin, Secretarial and PA Diploma Level 7: Excel in Administrative Excellence
Delivered Online On Demand
£105

Level 3 Diploma in Leadership and Management Course

By Training Express

***Watch the Free Preview*** Welcome to the Roadmap to Leadership & Management course, where you'll discover the secrets to becoming a highly effective and influential leader! If you're looking to take your career to the next level, this is the course for you. As you know, leadership is not just about having a title or position of authority. It's about inspiring and motivating your team to achieve great things. And that's exactly what you'll learn in this Leadership & Management course. Our Leadership & Management program is designed to give you the practical tools and strategies you need to become a successful leader. Whether you're new to leadership or have been in a management role for years, our course will help you develop the Leadership & Management skills you need to succeed. Learning Outcome * Understanding Leadership & Management Theories * Creating and improving a high-performance team * Motivating employees, organisational skills and talent management * Communication skills, negotiation techniques, managing meetings and giving feedback, * Stress and time management * How to deal with office politics and manage conflicts as a leader * In-depth about proper risk management * Corporate Responsibilities and Ethics Key Features of Leadership & Management Course * CPD Accredited * Instant FREE PDF certificate * Fully online, interactive course with audio voiceover * Developed by Leadership & Management Trainers * Self-paced learning and laptop, tablet, and smartphone-friendly A Capable Leader is an integral part of every organisation. If proper leadership & management is absent, the workforce and the whole business, in general, can never reach their full potential. Although Leadership & Management are two different concepts, they are intrinsically interconnected. Therefore, a strategic combination of Leadership & Management is needed if an organisation wants to succeed and perform at its best. Throughout the Leadership & Management program, you'll learn from the most successful entrepreneurs of our time who have built multiple successful businesses and have coached thousands of entrepreneurs and business leaders around the world. With their guidance, you'll gain the knowledge and expertise you need to achieve your own leadership goals. You'll learn how to communicate effectively with your team, inspire and motivate them to achieve their goals, and manage conflict in a productive way. You'll also learn how to set goals and develop a clear vision for your team, so you can guide them towards success. But the Roadmap to Leadership & Management course isn't just about theory. You'll get plenty of theoretical knowledge and practical examples that will help you apply what you've learned in real-world situations. By the end of the Leadership & Management program, you'll be equipped with the skills and knowledge you need to be a successful leader in any industry. So, if you're ready to take your career to the next level and become the kind of leader that inspires and motivates your team to achieve great things, sign up for the Roadmap to Leadership & Management course today! Curriculum of Leadership & Management * Module 01: Understanding Management & Leadership * Module 02: Leadership Theories * Module 03: Improving Leadership & Management Performance * Module 04: High-Performance Teams * Module 05: Motivating Employees * Module 06: Organisational Skills * Module 07: Talent Management * Module 08: Succession Planning * Module 09: Business Process Management * Module 10: Communication Skills * Module 11: Negotiation Techniques * Module 12: Managing Meetings and Giving Feedback * Module 13: Managing Change * Module 14: Time Management * Module 15: Stress Management * Module 16: Emotional Intelligence in Leadership * Module 17: Managing Conflict * Module 18: Dealing with Office Politics * Module 19: Risk Management * Module 20: Corporate Responsibility and Ethics * Module 21: Microsoft Word, Excel, PowerPoint Accreditation All of our courses, including this Leadership & Management course, are fully accredited Certification Once you've successfully completed your Leadership & Management course, you will immediately be sent a FREE digital certificate. CPD 15 CPD hours / points Accredited by The CPD Certification Service

Level 3 Diploma in Leadership and Management Course
Delivered Online On Demand
£12

Office Administration - Secretary Course

By One Education

The Office Administration - Secretary is all you need to advance your career in the relevant fields. Enrol now to discover everything you need to know about the Office Administration - Secretary and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand! Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Office Administration - Secretary course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits * Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. * Get 24/7 access to all content for a full year. * Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the Office Administration - Secretary: Module 1 Introduction to Office Administration * What does an Office Administrator Do? * What are the requirements for being a Successful Office Administrator * Essential Skills for an Office Administrator * How to Become an Office Administrator Module 2 Skills of an Effective Administrator * Introduction * Three Skills Approach * Tips on How to Develop These Skills Module 3 Business Writing Skills * Structures of Business Documents * Structures of Other Official Documents * Editing and Proofreading Module 4 Communication Skills * Components of Communication Process * Effective Listening Skills * Verbal Communication * Non-Verbal Communication Module 5 Managing Meetings and Giving Feedback * Managing Meetings * Presentation Tips * Pumping up a Presentation Module 6 Organisational Skills * Examine current habits and routines that are not organised * Learn to prioritise your time schedule and daily tasks * Determine ways of storing information and supplies Module 7 Telephone Etiquette * Introduction Module 8 Negotiation Techniques * Basic Types of Negotiations * Phases of Negotiation * Negotiation Techniques * Strategies for Identifying Mutual Gain Module 9 Conflict Management * Definition of Conflict * Benefits of Confrontation * Prevention of Conflicts Module 10 Stress Management * Definition of Stress * Meaning of Stress * Understanding Stress * How Stress Arises? Module 11 Time Management * Activities Planning and Prioritising * Overcoming Procrastination * Crisis Handling * Organising Workspace to Make Better Use of Time Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). WHO IS THIS COURSE FOR? This Office Administration - Secretary course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. REQUIREMENTS This Office Administration - Secretary course is open to all, with no formal entry requirements. CAREER PATH Upon successful completion of the Office Administration - Secretary Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Office Administration - Secretary Course
Delivered Online On Demand
£12

Level 3, 5, 7 Leadership & Management

By Imperial Academy

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 3, 5, 7 Leadership & Management
Delivered Online On Demand
£100

Leadership and Management Level 3, 5 & 7

By Imperial Academy

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Leadership and Management Level 3, 5 & 7
Delivered Online On Demand
£100