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1123 Courses

Leadership Management and Communication Diploma Course

By Training Express

Leadership Management and Communication - CPD Certified Diploma Did you know that the concept of "emotional intelligence" (EI) plays a crucial role in effective leadership and communication? Emotional intelligence involves the ability to recognize, understand, and manage one's own emotions, as well as the ability to empathise with and influence the emotions of others. Unveil the art of seamless communication as you delve into the first module. It's not just about words; it's about weaving narratives that captivate minds and forge connections. Move on to the canvas of personal development, where self-awareness is the brushstroke that paints your path to success. It's not merely about growth; it's about evolving into the architect of your destiny. Continue with the art of problem-solving, where challenges are not obstacles but opportunities to showcase your ingenuity. Elevate your prowess in communication, personal development, leadership, problem-solving, and life coaching - because leadership is not just a destination; it's an exhilarating journey. Leadership Management and Communication Skills Training Bundle * Course 01: Leadership Management * Course 02: Communication Skills * Course 03: Personal Development Skills * Course 04: Problem-Solving Skills * Course 05: Life Coaching The training materials of this Leadership Management and Communication course are available online for you to learn at your own pace and fast-track your career with ease. Key Features This Leadership Management and Communication course includes * Accredited by CPD * Instant e-certificate * Fully online, interactive Leadership Management and Communication course with audio voiceover * Self-paced learning and laptop, tablet, smartphone-friendly * 24/7 Learning Assistance * Discounts on bulk purchases Enrol now in this Leadership Management and Communication course to excel! Course Curriculum The curriculum of Leadership Management course is outlined below: * Module 01: Introduction to Leadership * Module 02: Qualities of a Good Leader and Leadership * Module 03: Creativity in Leadership * Module 04: Leadership Skills and Competencies The curriculum of Communication Skills diploma course is outlined below: * Module 01: Business Communication * Module 02: Verbal and Non-verbal Communication * Module 03: Written Communication * Module 04: Electronic Communication * Module 05: Communicating with Graphics * Module 06: Effectively Working for Your Boss Accreditation All of our courses are fully accredited, including this Leadership Management and Communication course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Leadership Management and Communication course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 50 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Leadership Management and Communication Diploma course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Leadership Management and Communication Diploma course is ideal for: * Professionals seeking to excel in leadership and communication roles. * Individuals aspiring to boost personal and professional development skills. * Team members aiming to enhance problem-solving and communication abilities. * Those interested in mastering life coaching techniques for personal and professional impact. * Leaders and managers keen on refining leadership management strategies. REQUIREMENTS Learners do not require any prior qualifications to enrol on this Leadership Management and Communication Diploma course. You just need to have an interest in Leadership Management and Communication Diploma. CAREER PATH After completing this Leadership Management and Communication Diploma Course you will have a variety of careers to choose from. The following job sectors of Leadership Management and Communication Diploma are: * Team Leader * Communication Specialist * Personal Development Coach * Problem-Solving Analyst * Leadership Manager CERTIFICATES DIGITAL CERTIFICATE Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. HARD COPY CERTIFICATE Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Leadership Management and Communication Diploma Course
Delivered Online On Demand
£35

Communicating Effectively

5.0(2)

By Lapd Solutions Ltd

We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face. But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated! This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety.   This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment. If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it?  -------------------------------------------------------------------------------- LENGTH 1 Day NEXT WORKSHOP START Let's chat and confirm a date. WORKSHOP DELIVERY The best environment for this experience is face-to-face, but we can facilitate this workshop online. -------------------------------------------------------------------------------- SUITABILITY - WHO SHOULD ATTEND? WHO SHOULD ATTEND AND WHY? Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can manage Clean Communication? There’s your answer. Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story. WORKSHOP CONTENT * Using the 'Moccasin Approach'® to clean our personal and organisational communication * LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above? * Accountability and Responsibility raises its head in Communication. It has to. * Bias, unconscious bias and its impacts on our communication. * The conundrum of communicating with others and their styles (The TRAP). * How would my perfect Manager/Leader communicate with me? * Nonverbal communication (body language), rapport, Clean Communication. * Negative communication can go viral (Self-Fulfilling Prophecy). * Reflections, findings and goals (individual and team). * Meeting our workshop objectives by listing five areas for development. WORKSHOP DELIVERY AND VENUE This workshop is usually one day in duration, and it focuses solely on how we communicate with each other. It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation. When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face. Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Communicating Effectively
Delivered in-person, on-request, onlineDelivered Online & In-Person in Birmingham
£1250 to £1500

Emotional Intelligence Fundamentals

By iStudy UK

Emotional intelligence is the capacity to consolidate thinking with emotions to create great quality connections and to settle on real great choices. Changing the way that you work with your feelings is difficult. This course will give you a few insights BUT build up your emotional intelligence will take you time and lots of effort, and still, at the end of the day you are not going to get it all right all the time!! This course takes a gander at what emotional intelligence is and what it is most certainly not. It takes a gander at a few models of emotional intelligence; what they mean and how they can be implemented to work. The course covers the pros and cons of emotional intelligence, ways it can be enhanced and some do's and don'ts of working with enthusiastic insight. COURSE HIGHLIGHTS Emotional Intelligence Fundamentals is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Emotional Intelligence Fundamentals into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 25 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity of our dedicated website. WHY YOU SHOULD CHOOSE EMOTIONAL INTELLIGENCE FUNDAMENTALS * Lifetime access to the course * No hidden fees or exam charges * CPD Qualification Standards certification on successful completion * Full Tutor support on weekdays (Monday - Friday) * Efficient exam system, assessment and instant results * Download Printable PDF certificate immediately after completion * Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. * Improve your chance of gaining professional skills and better earning potential. WHO IS THIS COURSE FOR? Emotional Intelligence Fundamentals is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. REQUIREMENTS Our Emotional Intelligence Fundamentals is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CAREER PATH You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Emotional Intelligence Basics Definition Of Emotional Intelligence 00:30:00 The Emotional Mind 00:30:00 The Methods Of Increase Your Emotional Intelligence (EI) & IQ 00:15:00 How To Increase Self-Awareness 00:30:00 10 Exercises to Strengthen Your Team's EI 00:30:00 Conclusion 00:15:00 Emotional Intelligence History of Emotional Intelligence 00:15:00 Emotional Intelligence Defined 00:15:00 EI Blueprint 00:15:00 Optimism 00:30:00 Validating Emotions in Others 00:15:00 Understanding Emotions 00:30:00 Setting Your Personal Vision 00:15:00 Mock Exam Mock Exam- Emotional Intelligence Fundamentals 00:20:00 Final Exam Final Exam- Emotional Intelligence Fundamentals 00:20:00

Emotional Intelligence Fundamentals
Delivered Online On Demand
£25

Performance Management

5.0(2)

By Lapd Solutions Ltd

Performance management, Managing Performance, Employee engagement,

Performance Management
Delivered in-person, on-request, onlineDelivered Online & In-Person in Birmingham
£1250 to £1500

2 Day Introduction - Becoming a Strategic Leader - Birmingham

By Aspire People and Business Development

The leader of today has greater challenges than ever before in terms of unlocking human potential in their organisation and delivering results. This programme will help you achieve those aims and help you initiate and manage change more effectively. In particular, it will help you to: * Develop an effective strategy to achieve your business goals * Understand the role of emotional intelligence in leadership * Take away a practical leadership tool-kit * Develop a more dynamic approach through enhanced strategic creativity * Broaden your understanding of the corporate culture to increase your influence within it * Improve your persuasion and influencing skills to achieve your strategic goals * Learn the key functions of strategic leadership In today’s world, one of the main aims of the leader is to develop the capability of the organisation to handle change and the challenges of the future even if those challenges have yet to be discovered. Leading in the organisational setting is becoming increasingly difficult because of the increase in regulation in all sectors and the risk of litigation. All organisations need leaders who can handle these challenges effectively, in particular the complexities of organisational life. At the same time, people who feel they are led effectively from the top find it easier to cope with and perform under higher pressure levels and therefore achieve the ultimate business goals WHO SHOULD ATTEND? This programme has been specifically designed for senior managers and those middle managers who are on the fast track to senior positions. It is suitable for both public and private sector individuals and all senior managers, executives and directors who understand the benefits both personally and professionally of developing strategic leadership skills. PRACTICAL TRAINING METHODS The course leader uses a broad range of learning techniques including short input sessions, individual development exercises, group work and case studies to provide a strong mix between practical training and giving a sound foundation of strategic leadership theory. The course provides you with a unique opportunity to put into practice what you have learnt and benefit from the observations and perceptions of the other course members. Leadership is less about doing and more about being. Day One Introduction and objectives The need for strategic leadership * The roots of leadership * How thought on leadership has developed * Current perceptions on strategic leadership The leadership/management debate * People and process issues * The integrated approach to deliver results Levels of leadership * The capabilities required at the strategic level * The difference between strategic leadership and strategy Qualities and capabilities of strategic leaders * Illustration through case studies * Review of strategic capability Developing specific leadership qualities * A review of strategic capability using case study examples * Developing an approach to leadership * Reviewing the traditional and current approaches to leadership CASE STUDY 1: Developing a leadership strategy Understanding leadership processes at all levels * Applying the leadership hierarchy * Analysing the process PRACTICAL EXERCISE Demonstrating the theory of leadership processes in practice Leadership and emotional intelligence * The relationship between leadership and emotion * The essence of organisational climate PRACTICAL EXERCISE Participants will work on an exercise to illustrate the theory of emotional intelligence in practice Day Two Review of day one Understanding strategic creativity * Examining the psychological aspects of strategic thinking * Mind mapping and other approaches to creative thinking * Developing a creativity toolkit CASE STUDY 2: A strategic leadership challenge Developing a new vision and plan to transform an organisation to face future challenges based on a real-life scenario Developing strategic leadership capability * A review of current approaches * Understanding the behavioural approaches * Developing a contingency approach Understanding corporate culture * The structural aspects * The behavioural aspects * The human aspects How leaders can change corporate culture * Developing a toolkit for change * Understanding the cultural web * The link with emotional intelligence CASE STUDY 3: Analysing leadership techniques This practical case study illustrates how the strategic approach and the application of appropriate leadership techniques including ‘split screen ability’ work in a real-life scenario Performance aspects at the strategic level * Developing vision, goals and objectives * Creating corporate identity and alignment * Working with individual influencers Effective strategic influencing skills * The characteristics of effective persuasive leaders * Understanding methods of persuasion * Profiling others Building the top team * The nature of the top team * Accepting diversity and challenge The key functions of strategic leadership * Putting these into action * Personal leadership planning Identifying tomorrow’s leaders * Practical approaches * The challenges for the future. Programme closure * Action logs * Next steps * Feedback

2 Day Introduction - Becoming a Strategic Leader - Birmingham
Delivered In-Person in BirminghamTwo days, Jul 23rd, 08:00 + 1 more
£1245.83

Advanced Diploma in Emotional Intelligence and Mindfulness

4.3(43)

By John Academy

DESCRIPTION: Emotional intelligence is known as the capacity to know, control, and express your own emotions. This capacity will help you handle interpersonal relationships with empathy.  To become an expert in emotional intelligence mindfulness and empathy, you need skills in understanding and interpreting human emotions. This course will help you understand emotional intelligence and mindfulness. This will benefit anyone who wants to have a career in mental health who is interested in learning the important mindfulness skills. WHO IS THE COURSE FOR? * Professionals and experts in human emotional capacity and developmental skills. * People who have an interest in learning about emotional intelligence and mindfulness. ENTRY REQUIREMENT: * This course is available to all learners, of all academic backgrounds. * Learners should be aged 16 or over to undertake the qualification. * Good understanding of English language, numeracy and ICT are required to attend this course. ASSESSMENT:   * At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. * Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: * After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. * PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. WHY CHOOSE US? * Affordable, engaging & high-quality e-learning study materials; * Tutorial videos/materials from the industry leading experts; * Study in a user-friendly, advanced online learning platform; * Efficient exam systems for the assessment and instant result; * The UK & internationally recognized accredited qualification; * Access to course content on mobile, tablet or desktop from anywhere anytime; * The benefit of career advancement opportunities; * 24/7 student support via email. CAREER PATH: The Advanced Diploma in Emotional Intelligence and Mindfulness course is a useful qualification to possess, and would be beneficial for the following careers: * Counsellor * Human Development Specialist * Life Coach and Mentor * Mental Health Professional * Social Worker. Basics of Emotional Intelligence Definition Of Emotional Intelligence 00:30:00 The Emotional Mind 00:30:00 The Methods Of Increase Your Emotional Intelligence (EI) & IQ 00:15:00 How To Increase Self-Awareness 00:30:00 10 Exercises to Strengthen Your Team's EI 00:30:00 Conclusion 00:15:00 Emotional Intelligence History of Emotional Intelligence 00:15:00 Emotional Intelligence Defined 00:15:00 EI Blueprint 00:15:00 Optimism 00:30:00 Validating Emotions in Others 00:15:00 Understanding Emotions 00:30:00 Setting Your Personal Vision 00:15:00 Emotional Intelligence and Mindfulness Module One - Getting Started 01:00:00 Module Two - What is Emotional Intelligence 01:00:00 Module Three - Skills in Emotional Intelligence 01:00:00 Module Four - Verbal Communication Skills 01:00:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Social Management and Responsibility 01:00:00 Module Seven - Tools to Regulate Your Emotions 01:00:00 Module Eight - Gaining Control 01:00:00 Module Nine - Business Practices (I) 01:00:00 Module Ten - Business Practices (II) 01:00:00 Module Eleven - Making an Impact 02:00:00 Module Twelve - Wrapping Up 01:00:00 Emotional Intelligence, Mindfulness and Empathy Training- Activities 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Emotional Intelligence and Mindfulness 00:30:00 Final Exam Final Exam- Advanced Diploma in Emotional Intelligence and Mindfulness 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Emotional Intelligence and Mindfulness
Delivered Online On Demand
£19

Leadership and Management Programmes

5.0(2)

By Lapd Solutions Ltd

Leadership and Management development, Leadership training, management training, Leadership development

Leadership and Management Programmes
Delivered in-person, on-request, onlineDelivered Online & In-Person in Birmingham
£9000 to £15000

Emotional Intelligence: Behaviour Management, Resilience & Body Language - CPD Certified

4.8(12)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Start feeling in control and not controlled by your emotions with our Emotional Intelligence course. Build deeper connections, navigate challenges with grace, and empower your surroundings with this Emotional Intelligence course. Use our Emotional Intelligence course as a roadmap and unlock your full potential! This Emotional Intelligence course is perfectly constructed for your personal growth. So, start your journey with this Emotional Intelligence course today and watch your life transform, along with the lives of those you love! This Emotional Intelligence Bundle Includes 4 Exclusive Courses: * Course 01: Emotional Intelligence * Course 02: Behaviour Management * Course 03: Resilience Training * Course 04: Body Language Masterclass Skills You Will Gain in this Emotional Intelligence Course * Develop the excellent ability to control impulse feelings * Understanding how to regulate Emotional Intelligence * Develop excellent social skills * Excellent understanding of own thoughts, and behaviour * Ability to implement emotional intelligence in the workplace Why Prefer This Emotional Intelligence Course? * Emotional Intelligence FREE certificate on Emotional Intelligence accredited by CPDQS * Get instant access to this Emotional Intelligence course. * Learn Emotional Intelligence from anywhere in the world * Emotional Intelligence is affordable and simple to understand * Lifetime access to the Emotional Intelligence course materials * Emotional Intelligence comes with 24/7 tutor support * Free assessments available with Emotional Intelligence Get a free student ID card! (£10 postal charge will be applicable for international delivery) with Emotional Intelligence Course Key Topics to Be Covered by This Emotional Intelligence Course: Module 01: What is Emotional Intelligence? Introduces the concept of emotional intelligence (EI), its components, and its significance in personal and professional settings, emphasizing self-awareness, self-regulation, motivation, empathy, and social skills. Module 02: Skills Focuses on the key skills associated with emotional intelligence, including emotional awareness, accurate self-assessment, and self-confidence, essential for effective interpersonal interactions. Module 03: Verbal Communication Skills Enhances verbal communication skills, emphasizing the importance of clear, empathetic, and assertive communication in building strong relationships and managing emotions effectively. Module 04: Non-Verbal Communication Skills Explores the impact of non-verbal communication, such as body language, facial expressions, and gestures, on conveying emotions and understanding others' emotional states. Module 05: Social Management and Responsibility Covers the principles of social management and responsibility, including building positive relationships, social awareness, and managing social dynamics responsibly. Module 06: Tools to Regulate Your Emotions Provides practical tools and techniques for regulating emotions, such as mindfulness, stress management, and cognitive restructuring, to maintain emotional balance and resilience. Module 07: Gaining Control Focuses on strategies to gain control over one's emotions, including developing self-discipline, impulse control, and effective coping mechanisms for stressful situations. Module 08: Business Practices (I) Discusses the application of emotional intelligence in business practices, including leadership, teamwork, and customer relations, to enhance organizational effectiveness. Module 09: Business Practices (II) Continues exploring EI in business, focusing on conflict resolution, negotiation, and creating a positive workplace culture that fosters emotional well-being. Module 10: Making an Impact Teaches how to leverage emotional intelligence to make a significant impact in personal and professional environments, enhancing influence, decision-making, and leadership capabilities. The emotional intelligence course aims to equip individuals with a deep understanding of emotions, enabling them to enhance their communication skills & emotional intelligence. CPD 10 CPD hours / points Accredited by CPD Quality Standards MODULE 01: WHAT IS EMOTIONAL INTELLIGENCE? 09:19 * 1: What is Emotional Intelligence? Preview 09:19 MODULE 02: SKILLS 02:59 * 2: Skills in Emotional Intelligence 02:59 MODULE 03: VERBAL COMMUNICATION SKILLS 02:49 * 3: Verbal Communication Skills 02:49 MODULE 04: NON-VERBAL COMMUNICATION SKILLS 02:24 * 4: Non-Verbal Communication Skills 02:24 MODULE 05: SOCIAL MANAGEMENT AND RESPONSIBILITY 02:48 * 5: Social Management and Responsibility 02:48 MODULE 06: TOOLS TO REGULATE YOUR EMOTIONS 02:58 * 6: Tools to Regulate Your Emotions 02:58 MODULE 07: GAINING CONTROL 04:04 * 7: Gaining Control 04:04 MODULE 08: BUSINESS PRACTICES (I) 03:30 * 8: Business Practices (I) 03:30 MODULE 09: BUSINESS PRACTICES (II) 03:16 * 9: Business Practices (II) 03:16 MODULE 10: MAKING AN IMPACT 04:35 * 10: Making an Impact 04:35 ORDER YOUR CERTIFICATE 02:00 * 11: Order Your CPD Certificate 01:00 * 12: Order Your QLS Endorsed Certificate 01:00 WHO IS THIS COURSE FOR? Emotional Intelligence Anyone interested in learning more about the topic is advised to take this Emotional Intelligence course. REQUIREMENTS Emotional Intelligence CAREER PATH Emotional Intelligence CERTIFICATES CADEMY CERTIFICATE OF COMPLETION Digital certificate - Included Will be downloadable when all lectures have been completed CERTIFICATE OF COMPLETION Digital certificate - £10 CERTIFICATE OF COMPLETION Hard copy certificate - £29 CPD Accredited Certificate * 29 GBP for Printed Hardcopy Certificate inside the UK * 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Emotional Intelligence: Behaviour Management, Resilience & Body Language - CPD Certified
Delivered Online On Demand
£12

Emotional Intelligence

By Underscore Group

Understand what Emotional Intelligence is and how it impacts you and others around you. -------------------------------------------------------------------------------- COURSE OVERVIEW Duration: 1 day (6.5 hours) Emotional intelligence (EI) is increasingly being regarded as a major key to personal success. IQ measures our ability to problem solve and is pretty difficult if not impossible to change. Our emotional intelligence is our ability to problem solve about emotions and like any other skill can be developed and honed.   Some of the most successful people in life today are those who are regarded as having a high level of emotional intelligence whatever their level of IQ.  Being able to manage themselves and others successfully is often a crucial factor in their success. With a growing emphasis on ‘soft skills’, leaders and managers need to be able to sensitively handle other people, both within and outside the organisation. Emotions are important in work life. They drive motivation and commitment; they are an inherent part of what we do whatever our job role. Effective individuals are proficient at recognising, using, understanding, and managing emotions in themselves and others. This one day course will help participants improve their understanding and skill in these areas. OBJECTIVES  By the end of the course you will be able to: * Identify the aspects of your role where emotions are important * Recognise the four key elements of Emotional Intelligence * Use a range of skills to build and maintain key relationships * Develop an emotionally intelligent ‘culture’ in your part of the organisation * Create a personal action plan to continue to enhance and monitor your Emotional Intelligence CONTENT EMOTIONAL INTELLIGENCE (EI)  * What is Emotional Intelligence? * Where does it sit in the “whole person model” * IQ, Personality Traits, Skills and Knowledge and EI * Dispelling the myths and legends about EI THE RUUM MODEL OF EI * Recognising emotions in self and others * Using emotions * Understanding emotions * Managing emotions DEVELOPING SKILLS IN EACH OF THE 4 AREAS OF EI   * Short and long-term strategies to develop EI * Developing compensating strategies where needed * Practical application of EI * Leveraging EI strengths PRACTICE USING RUUM MODEL * Case studies and scenarios * Video analysis * Examples in the public eye we can all relate to INCORPORATING EI INTO YOUR DAY TO DAY ROLE * Practical steps * Peer coaching * Action planning OPTIONAL FOLLOW-UP * After completing this course, you have an opportunity to complete a psychometric to understand more about emotional motional drivers and derailers. If you would like to do this, you will be invited to complete a psychometric questionnaire called Lumina Emotion. It can be done online and takes between 30-60 minutes. The results are compiled into a report which one of our trained and accredited coaches will go through with the participant individually to work up an action plan to leverage their EI strengths and develop strength where needed. This can be very powerful in building EI into your people and your organisation.

Emotional Intelligence
Delivered in-person, on-request, onlineDelivered Online & In-Person in Horsham
Price on Enquiry

Coaching Skills

5.0(2)

By Lapd Solutions Ltd

Coaching, Workplace coaching, Floor walking coaching, Organisational coaching,

Coaching Skills
Delivered in-person, on-request, onlineDelivered Online & In-Person in Birmingham
£1250 to £1500