Name: Office Management, Business Administration & Retail Customer Service - Level 3 Diploma
Price: 12 GBP
Availability: InStock

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			<h2>Overview
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					<p><span>This comprehensive course on <b>WELL Building Standard</b> will deepen your understanding on this topic.</span></p><p><span>After successful completion of this course you can acquire the required skills in this sector. This <b>WELL Building Standard</b> comes with accredited certification, which will enhance your CV and make you worthy in the job market.</span></p><p><span>So enrol in this course today to fast track your career ladder.</span></p>					</div>
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			<h2>How will I get my certificate?</h2>		</div>
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					<div><div><div><p><span>At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price.</span></p></div></div></div>					</div>
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			<h2>Who is This course for?</h2>		</div>
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					<p><span>There is no experience or previous qualifications required for enrolment on this <b>WELL Building Standard</b>. It is available to all students, of all academic backgrounds.</span></p>					</div>
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			<h2>Requirements</h2>		</div>
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					<p><span>Our <b>WELL Building Standard</b> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</span></p><p><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></p>					</div>
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			<h2>Career Path</h2>		</div>
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					<p><span>Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span></p>					</div>
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					</div> <h3>Course Curriculum</h3><div><p>9 sections • 109 lectures • 04:00:00 total length</p></div><div><div><div><div><div><div><div><p>•Module 1: Promotion of WELL: 00:04:00</p></div><div><div><p>•Module 2: Organisation of the Standard: 00:03:00</p></div><div><div><p>•Module 3: Body Systems: 00:09:00</p></div><div><div><p>•Module 4: Project Types: 00:03:00</p></div><div><div><p>•Module 5: Pilot Programmes: 00:04:00</p></div><div><div><p>•Module 6: Scoring: 00:03:00</p></div><div><div><p>•Module 7: Roles &amp; Responsibilities: 00:04:00</p></div><div><div><p>•Module 8: Documentation Requirements: 00:03:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Module 1: Air Quality Standards: 00:02:00</p></div><div><div><p>•Module 2: Smoking Ban: 00:02:00</p></div><div><div><p>•Module 3: Effectiveness of Ventilation: 00:03:00</p></div><div><div><p>•Module 4: VOC Content: 00:04:00</p></div><div><div><p>•Module 5: Air Filtration: 00:02:00</p></div><div><div><p>•Module 6: Microbe and Mold Control: 00:02:00</p></div><div><div><p>•Module 7: Construction Pollution Management: 00:03:00</p></div><div><div><p>•Module 8: Healthy Entrance: 00:02:00</p></div><div><div><p>•Module 9:  Cleaning Protocol: 00:02:00</p></div><div><div><p>•Module 10: Pesticide Management: 00:02:00</p></div><div><div><p>•Module 11: Fundamental Material Safety: 00:06:00</p></div><div><div><p>•Module 12: Moisture Management: 00:03:00</p></div><div><div><p>•Module 13: Airflush: 00:02:00</p></div><div><div><p>•Module 14: Air Filtration System: 00:01:00</p></div><div><div><p>•Module 15: Increased Ventilation: 00:01:00</p></div><div><div><p>•Module 16: Humidity Control: 00:02:00</p></div><div><div><p>•Module 17: Direct Source Ventilation: 00:01:00</p></div><div><div><p>•Module 18: Air Quality Monitoring &amp; Filtering: 00:03:00</p></div><div><div><p>•Module 19: Operable Windows: 00:02:00</p></div><div><div><p>•Module 20: Outdoor Air Systems: 00:01:00</p></div><div><div><p>•Module 21: Displacement Ventilation: 00:02:00</p></div><div><div><p>•Module 22: Pest Control: 00:02:00</p></div><div><div><p>•Module 23: Advanced Air Purification: 00:02:00</p></div><div><div><p>•Module 24: Combustion Minimisation: 00:03:00</p></div><div><div><p>•Module 25: Toxic material Reduction: 00:03:00</p></div><div><div><p>•Module 26: Enhanced Material Safety: 00:02:00</p></div><div><div><p>•Module 27: AntiMicrobial Ativity for Surfaces: 00:01:00</p></div><div><div><p>•Module 28: Cleanable Environment: 00:02:00</p></div><div><div><p>•Module 29: Cleaning Equipment: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Module 1: Fundamental Water Quality: 00:02:00</p></div><div><div><p>•Module 2: Inorganic Contaminants: 00:02:00</p></div><div><div><p>•Module 3: Organic Contaminants: 00:02:00</p></div><div><div><p>•Module 4: Agricultural Contaminants: 00:02:00</p></div><div><div><p>•Module 5: Public Water Additives: 00:02:00</p></div><div><div><p>•Module 6: Periodic Water Quality Testing: 00:02:00</p></div><div><div><p>•Module 7: Water Treatment: 00:03:00</p></div><div><div><p>•Module 8: Drinking Water Promotion: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Module 1: Fruits and Vegetables: 00:02:00</p></div><div><div><p>•Module 2: Processed Foods: 00:02:00</p></div><div><div><p>•Module 3: food Allergens: 00:02:00</p></div><div><div><p>•Module 4: Hand Washing: 00:03:00</p></div><div><div><p>•Module 5: Food Contamination: 00:02:00</p></div><div><div><p>•Module 6: Artificial Ingredients: 00:02:00</p></div><div><div><p>•Module 7: Nutritional Information: 00:01:00</p></div><div><div><p>•Module 8: Food Advertising: 00:02:00</p></div><div><div><p>•Module 9: Safe Food Preparation: 00:02:00</p></div><div><div><p>•Module 10: Serving Sizes: 00:02:00</p></div><div><div><p>•Module 11: Special Diets: 00:01:00</p></div><div><div><p>•Module 12: Responsible Food Production: 00:02:00</p></div><div><div><p>•Module 13: Food Storage: 00:01:00</p></div><div><div><p>•Module 14: Food Production: 00:02:00</p></div><div><div><p>•Module 15: Mindful Eating: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Module 1: Visual Lighting Design: 00:04:00</p></div><div><div><p>•Module 2: Circadian Lighting Design: 00:03:00</p></div><div><div><p>•Module 3: Electrical Lighting Control: 00:02:00</p></div><div><div><p>•Module 4: Solar Glare Control: 00:02:00</p></div><div><div><p>•Module 5: Low-Glare Workstation Design: 00:01:00</p></div><div><div><p>•Module 6: Colour Quality: 00:02:00</p></div><div><div><p>•Module 7: Surface Design: 00:02:00</p></div><div><div><p>•Module 8: Automated Shading and Dimming Control: 00:02:00</p></div><div><div><p>•Module 9: Right to Light: 00:02:00</p></div><div><div><p>•Module 10: Daylight Modelling: 00:02:00</p></div><div><div><p>•Module 11: Daylight Fenestration: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Module 01: Interior Fitness Circulation: 00:03:00</p></div><div><div><p>•Module 02: Activity Incentive Programs: 00:03:00</p></div><div><div><p>•Module 03: Structured Fitness Programs: 00:02:00</p></div><div><div><p>•Module 04: Exterior Active Design: 00:03:00</p></div><div><div><p>•Module 05: Physical Activity Spaces: 00:02:00</p></div><div><div><p>•Module 06: Active Transportation Survey: 00:02:00</p></div><div><div><p>•Module 07: Fitness Equipment: 00:02:00</p></div><div><div><p>•Module 08: Active Furnishings: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Module 01: Accessible Design: 00:01:00</p></div><div><div><p>•Module 02: Ergonomics - Visual &amp; Physical: 00:02:00</p></div><div><div><p>•Module 03: Exterior Noise Intrusion: 00:02:00</p></div><div><div><p>•Module 04: Internally Generated Noise: 00:02:00</p></div><div><div><p>•Module 05: Thermal Comfort: 00:02:00</p></div><div><div><p>•Module 06: Olfactory Comfort: 00:01:00</p></div><div><div><p>•Module 07: Reverberation Time: 00:02:00</p></div><div><div><p>•Module 08: Sound Masking: 00:02:00</p></div><div><div><p>•Module 09: Sound Reducing Surfaces: 00:02:00</p></div><div><div><p>•Module 10: Sound Barriers: 00:02:00</p></div><div><div><p>•Module 11: Individual Thermal Control: 00:02:00</p></div><div><div><p>•Module 12: Radiant Thermal Comfort: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Module 01: Well - Health and Wellness Awareness: 00:02:00</p></div><div><div><p>•Module 02: Integrative Design: 00:02:00</p></div><div><div><p>•Module 03: Post Occupancy Surveys: 00:02:00</p></div><div><div><p>•Module 04: Beauty and Design: 00:01:00</p></div><div><div><p>•Module 05: Biophelia I Quantitative: 00:02:00</p></div><div><div><p>•Module 06: Adaptaptable Spaces: 00:04:00</p></div><div><div><p>•Module 07: Non Work Sleep Support: 00:02:00</p></div><div><div><p>•Module 08: Business Travel: 00:02:00</p></div><div><div><p>•Module 09: Building Health Policy: 00:02:00</p></div><div><div><p>•Module 10: Workplace Family Support: 00:02:00</p></div><div><div><p>•Module 11: Self Monitoring: 00:01:00</p></div><div><div><p>•Module 12: Stress And Addiction Treatment: 00:00:00</p></div><div><div><p>•Module 13: Altruism: 00:01:00</p></div><div><div><p>•Module 14: Material Transparency: 00:02:00</p></div><div><div><p>•Module 15: Organisational Transparancy: 00:02:00</p></div><div><div><p>•Module 16: Beauty &amp; Design Ii: 00:03:00</p></div><div><div><p>•Module 17: Biophelia Ii - Quantitative: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - WELL Building Standard: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Health & Wellbeing

Online Course Marketing

Online Course Creation

WELL Building Standard

Professional Skills Course (PSC)

Trainers Course

General Admission

<p>Are you ready to lead your organization through the complexities of change with confidence and competence? Our comprehensive Change Management Training course is designed to equip you with the knowledge, tools, and strategies to navigate and thrive in today's dynamic business environment. With a curriculum that covers every critical aspect of change management, this course is your gateway to mastering the art of change.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>The Change Management Training course helps learners understand how to effectively manage and adapt to change within an organization. Participants will explore the impact of change on individuals and organizations, learning strategies to engage and communicate with stakeholders. They will gain skills in human resource management, crisis management, and conflict resolution, ensuring they can handle challenges that arise during change processes. The course also covers techniques for managing attention, stress, and performance, helping learners maintain productivity and well-being. Additionally, learners will develop project management skills and learn how to assess and manage risks effectively. By the end of the course, participants will be equipped with practical tools and knowledge to lead and support change initiatives successfully, fostering a positive and adaptable work environment.</p><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01: </strong>Change Management</li><li><strong>Module 02: </strong>Change and the Individual</li><li><strong>Module 03:</strong> Change and the Organisation</li><li><strong>Module 04: </strong>Communication and Stakeholder Engagement</li><li><strong>Module 05: </strong>Human Resource Management</li><li><strong>Module 06: </strong>Crisis Management</li><li><strong>Module 07: </strong>Conflict Management</li><li><strong>Module 08: </strong>Attention Management</li><li><strong>Module 09: </strong>Performance Management</li><li><strong>Module 10: </strong>Project Management</li><li><strong>Module 11: </strong>Risk Assessment and Management</li><li><strong>Module 12:</strong> Stress Management</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand key principles and processes in change management.</li><li>Analyse how individuals respond to organisational change.</li><li>Evaluate organisational strategies for effective change implementation.</li><li>Develop communication plans for stakeholder engagement.</li><li>Assess human resource strategies in managing organisational change.</li><li>Identify techniques for managing stress during change initiatives.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                                        <h3>
                                            
                                                Change Management Training <span>2:53:38</span>
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                                                    <span>1: Module 01: Change Management		</span>

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                                                    <span>2: Module 02: Change and the Individual		</span>

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                                                    <span>3: Module 03: Change and the Organisation		</span>

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                                                    <span>4: Module 04: Communication and Stakeholder Engagement		</span>

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                                                    <span>5: Module 05: Human Resource Management		</span>

                                                    <span>14:22</span>

                                                        
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                                                    <span>6: Module 06: Crisis Management		</span>

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                                                    <span>7: Module 07: Conflict Management		</span>

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                                                    <span>8: Module 08: Attention Management		</span>

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                                                    <span>9: Module 09: Performance Management		</span>

                                                    <span>11:55</span>

                                                        
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                                                    <span>10: Module 10: Project Management		</span>

                                                    <span>11:35</span>

                                                        
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                                                    <span>11: Module 11: Risk Assessment and Management		</span>

                                                    <span>10:06</span>

                                                        
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                                                    <span>12: Module 12: Stress Management</span>

                                                    <span>08:59</span>

                                                        
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                                                    <span>13: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
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                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Managers leading organisational change initiatives.</li><li>HR professionals handling change impacts on staff.</li><li>Team leaders managing change in their departments.</li><li>Consultants advising on change management strategies.</li><li>Executives overseeing organisational transformations.</li></ul>
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        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Change Manager</li><li>HR Manager</li><li>Organisational Development Consultant</li><li>Project Manager</li><li>Risk Manager</li><li>Performance Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Change Management Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">[Updated 2024]</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Having a skillset specialising in Office Administration, Business Administration &amp; Retail Customer Service opens the door to a wide range of job opportunities, irrespective of the field.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So, Enrol without delay in our Office Administration, Business Administration &amp; Retail Customer Service course and kick start your career as an efficient administrator that every employer wants to hire!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Students will gain a thorough grasp of the ideas and procedures of efficient administration via this Office Administration, Business Administration &amp; Retail Customer Service online course. Organisational structure, leadership, communication, decision-making, and strategic planning are just a few of the subjects covered in the course. Students will gain knowledge of the administrator&#39;s function in establishing and preserving a productive and effective workplace throughout the course. They will also examine the various administrative communication methods and tactics and how to apply them to accomplish organisational objectives successfully. The significance of strategic planning and decision-making in the administration process will also be covered in the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Students will gain knowledge of how to assess and analyse data, recognise important problems, and create and practice efficient solutions. They will have a firm foundation in Office, Administration &amp; Retail Customer Service by the end of the course and will be prepared with the knowledge and abilities needed to manage and lead in a range of organisational contexts successfully.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Office Administration, Business &amp; Retail Customer Service course will help you to - </strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the principles and practices of effective Office Administration, Business &amp; Retail Customer Serviceand how to apply them in different organisational settings.</li><li fr-original-style="" style="box-sizing: border-box;">Develop strong communication and leadership skills to manage and lead teams effectively.</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to analyse and evaluate data, identify key issues, and develop and implement effective solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Gain a solid understanding of the organisational structure, decision-making, and strategic planning.</li><li fr-original-style="" style="box-sizing: border-box;">Be equipped with the knowledge and skills to successfully manage and lead in various organisational settings.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">***ADDITIONAL GIFT***</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Free Course 01:</strong> Customer Service Diploma</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Free Course 02:</strong> Minute Taking Course</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The substantial Office Administration, Business &amp; Retail Customer Service is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this Office Admin &amp; Retail Customer Service course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Administration and explore the key topics.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Quality Licence Scheme Endorsed Certificate of Achievement:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon successful completion of the course, you will be eligible to order <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QLS Endorsed Hardcopy Certificate</strong> titled &#39; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Office Management, Business Administration &amp; Retail Customer Service at QLS Level 4</strong>&#39;.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;89 GBP</strong> for addresses within the UK. Please note that delivery within the UK is free of charge.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note</strong>: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>

NextGen Learning

Business Administration

Office Management

Diploma for School Business Leaders (DSBM)

Office Administration

Diploma in Management Studies (DMS)

Business Admin

Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

<p><strong>Unlock Your Full Potential with Our Office Skills for Customer Success Course! </strong></p><p>Acquire the essential skills that employers are looking for in today's competitive employment market. Our course covers every aspect you need to succeed in today's work environment, from understanding the Microsoft Office Suite to strengthening your organisational skills.</p><p>This Office Skills Bundle is an invaluable asset for any professional looking to hone their abilities. By completing this course, one will gain an in-depth understanding of the fundamentals, allowing them to conduct business quickly and efficiently.</p><p><strong>Linked Topics: </strong></p><ul><li>Office Administration</li><li>Organisational skills</li><li>Effective customer management skills</li><li>Professional communication and correspondence skills</li><li>Microsoft Office Suite</li></ul><p>Along with organisational skills, this learning experience provides insight into handling everyday customer service tasks such as responding to emails, writing reports, making phone calls, and dealing with demanding customers. Learners can acquire the skills required for success through practical exercises, case studies, and real-world scenarios. Additionally, those who complete the course will walk away equipped with the knowledge needed to effectively utilise all the tools available in a modern office setting - from document management software to virtual communication systems.</p><p>With these newly acquired capabilities, graduates are sure to maximise their productivity and create positive experiences for every client they interact with.</p><p><strong>What you will discover are the following: </strong></p><ul><li>Understanding of customer service principles and practices.</li><li>Strengthen your time-management, organisational &amp; business communication skills.</li><li>Gain the skills to be a first-class Administrator.</li><li>Ability to handle difficult customer situations with patience and professionalism.</li><li>Understand the principles of quality customer service.</li><li>Knowledge of conflict resolution and problem-solving techniques.</li><li>Ability to use office technology and software to assist customers.</li><li>Learn the essentials of using formulas and functions.</li><li>Acknowledging data privacy and security regulations.</li><li>Know customer service metrics and reporting.</li><li>Ability to provide accurate information and follow up with customers.</li></ul><p><strong>Benefits of studying Office Skills for Customer Service:</strong></p><ul><li>24/7 access to the course for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li><li>Efficient exam system, assessment and instant results</li><li>Improve your chance of gaining professional skills and better-earning potential.</li></ul><p>Designed and delivered by industry professionals, this course provides an engaging course of study through <strong>modules taught with videos, practical exercises, online study materials and assessments. </strong>You will develop your understanding of best office administration and customer service practice, including role-specific skills in <strong>verbal and nonverbal communication, creating an office procedure guide, CRM and telephone etiquette. </strong>You also improve your IT skills with units on Microsoft Excel, Word and PowerPoint.</p><p><strong>Course Design</strong></p><p>This course is designed with the following modules:</p><p><strong>Admin Support</strong></p><ul><li>Getting Started</li><li>Getting Organized (I)</li><li>Getting Organized (II)</li><li>Managing Time</li><li>Getting It All Done On Time</li><li>Special Tasks</li><li>Verbal Communication Skills</li><li>Non-Verbal Communication Skills</li><li>Empowering Yourself</li><li>The Team of Two</li><li>Taking Care of Yourself</li><li>Wrapping Up</li></ul><p><strong>Administrative Management</strong></p><ul><li>Getting Started</li><li>Why Your Office Needs Administrative Procedures</li><li>Gathering the Right Tools</li><li>Identifying Procedures to Include</li><li>Top Five Procedures to Record</li><li>What to Include in Your Binder (I)</li><li>What to Include in Your Binder (II)</li><li>Organising Your Binder</li><li>What Not to Include in the Procedure Guide</li><li>Share Office Procedure Guide</li><li>Successfully Executing the Guide</li><li>Wrapping Up</li></ul><p><strong>Organisational Skills</strong></p><ul><li>Getting Started</li><li>Remove the Clutter</li><li>Prioritize</li><li>Scheduling Your Time</li><li>To Do Lists</li><li>Paper and Paperless Storage</li><li>Organisations in Your Work Area</li><li>Tools to Fight Procrastination</li><li>Organising Your Inbox</li><li>Avoid the Causes of Disorganization</li><li>Discipline is the Key to Stay Organized</li><li>Wrapping Up</li></ul><p><strong>Customer Relations and Dealings</strong></p><ul><li>Getting Started</li><li>The Right Attitude Starts with You</li><li>Stress Management (Internal Stressors)</li><li>Stress Management (External Stressors)</li><li>Transactional Analysis</li><li>Why are Some Customers Difficult</li><li>Dealing with the Customer Over the Phone</li><li>Dealing with the Customer In Person</li><li>Sensitivity in Dealing with Customers</li><li>Scenarios of Dealing with a Difficult Customer</li><li>Following up With a Customer Once You Have Addressed Their Issue</li><li>Wrapping Up</li></ul><p><strong>Telephone Etiquette</strong></p><ul><li>Getting Started</li><li>Aspects of Phone Etiquette</li><li>Using Proper Phone Language</li><li>Eliminate Phone Distractions</li><li>Inbound Calls</li><li>Outbound Calls</li><li>Handling Rude or Angry Callers</li><li>Handling Interoffice Calls</li><li>Handling Voicemail Messages</li><li>Methods of Training Employees</li><li>Correcting Poor Telephone Etiquette</li><li>Wrapping Up</li></ul><p><strong>Customer Relationship Management</strong></p><ul><li>Customer Relationship Management</li><li>What CRM Is and Who It Serves</li><li>Checklist for Success</li><li>Requirement-Driven Product Selection</li><li>Considerations in Tool Selection</li><li>Strategies for Customer Retention</li><li>Building the Future</li><li>Homegrown vs. Application Service Provider</li><li>Evaluating and Reviewing Your Program</li><li>The Development Team</li></ul><p><strong>Microsoft Office Word</strong></p><ul><li>Getting Started</li><li>Opening</li><li>Working with the Interface</li><li>Your First Document</li><li>Basic Editing Tasks</li><li>Basic Formatting Tasks</li><li>Formatting Paragraphs</li><li>Advanced Formatting Tasks</li><li>Working with Styles</li><li>Formatting the Page</li><li>Sharing Your Document</li><li>Wrapping Up</li></ul><p><strong>Microsoft Office Powerpoint</strong></p><ul><li>Getting Started</li><li>Opening PowerPoint</li><li>Working with the Interface</li><li>Your First Presentation</li><li>Working with Text</li><li>Formatting Text and Paragraphs</li><li>Adding Pictures</li><li>Advanced Formatting Tasks</li><li>Working with Transitions and Animations</li><li>Setting Up Your Slide Show</li><li>Showtime!</li><li>Wrapping Up</li></ul><p><strong>Microsoft Office Excel</strong></p><ul><li>Getting Started</li><li>Opening Excel</li><li>Working with the Interface</li><li>Your First Worksheet</li><li>Viewing Excel Data</li><li>Building Formulas</li><li>Using Excel Functions</li><li>Using Quick Analysis</li><li>Formatting Your Data</li><li>Using Styles, Themes, and Effects</li><li>Printing and Sharing Your Workbook</li><li>Wrapping Up</li></ul><p><strong>How is the course assessed?</strong></p><p>To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Office skills training is ideal for the following:</p><ul><li>Customer service representatives and call centre agents who want to improve their communication and office skills.</li><li>Individuals seeking employment in customer service seek recognition for their skills and knowledge.</li><li>Employers and managers who want to provide training and development opportunities for their customer service staff.</li><li>Small business owners who want to improve the quality of customer service provided by their employees.</li><li>Anyone who wants to enhance their communication skills, organisational skills, and general proficiency in office-based customer service roles.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Office Skills bundle has no formal requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>After completing this office skills bundle you can explore the following career,</strong></p><ul><li>Office Administrator</li><li>Administration Assistant</li><li>Front Office Manager</li><li>Office Coordinator</li><li>Office Assistant</li><li>Compliance Administrator</li></ul><p>Explore each role to earn up to £14,000 to £28,000 per annum.</p>
                        </div>

One Education

Office Skills for Customer Success Course

<p>Unlock the door to a dynamic world of digital design with our comprehensive Information Architecture Fundamentals course. Delve into the essence of structuring information effectively, fostering user-centric design, and aligning organisational strategy with robust information architecture. Seamlessly navigate the intricacies of crafting intuitive navigation systems and powerful search functionalities. Learn to optimise content organisation and master the art of information design for maximum impact. Explore the challenges and opportunities of cross-platform and multi-channel experiences, gaining a holistic perspective on digital environments. Sharpen your skills in evaluating and refining information architecture, ensuring seamless user journeys and optimal system performance. Conclude with an in-depth exploration of special topics in information architecture, equipping you to tackle the complexities of the field.</p><p>As you progress through this engaging course, you'll emerge with a refined skill set. Develop the ability to strategise and implement information architecture that aligns seamlessly with organisational goals. Gain proficiency in crafting user-centric designs, honing navigation systems, and optimising content for diverse digital platforms. Evaluate and enhance information architecture, ensuring it stands up to the evolving demands of the digital landscape. Your mastery of these principles will position you as a sought-after professional in the dynamic field of information architecture.</p><p><strong>Key Features</strong></p><ul><li>CPD Accredited</li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum</strong></p><ul><li>Module 1: Introduction to Information Architecture</li><li>Module 2:User-Centred Design and Research</li><li>Module 3: Organisational Strategy and Information Architecture</li><li>Module 4: Navigation Design and Search Systems</li><li>Module 5: Content Organisation and Information Design</li><li>Module 6: Cross-Platform and Multi-Channel Experiences</li><li>Module 7: Information Architecture Evaluation and Optimisation</li><li>Module 8: Special Topics in Information Architecture</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Design user-centric digital experiences for optimal engagement.</li><li>Align information architecture with organisational strategies for impact.</li><li>Create effective navigation systems and robust search functionalities.</li><li>Organise and design content for maximum clarity and impact.</li><li>Develop cross-platform expertise for seamless multi-channel experiences.</li><li>Evaluate and optimise information architecture for peak performance.</li></ul><p><strong>Accreditation</strong></p><p>This course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certificate</strong></p><p>After completing this course, you will get a FREE Digital Certificate from Training Express.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Digital designers seeking advanced information architecture skills.</li><li>UX/UI professionals aiming to enhance their design strategies.</li><li>Marketing professionals keen on optimising digital content organisation.</li><li>Web developers interested in creating intuitive navigation systems.</li><li>Product managers looking to align design with organisational goals.</li><li>Content strategists eager to refine information architecture for impact.</li><li>Graphic designers aspiring to master cross-platform design challenges.</li><li>Anyone pursuing a career in digital design and user experience.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Information Architect</li><li>UX/UI Designer</li><li>Digital Marketing Specialist</li><li>Web Developer</li><li>Product Manager</li><li>Content Strategist</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Information Architecture Fundamentals Course

<p>Did you know that the concept of in the context of HR has roots in various disciplines, including psychology and organisational behaviour? Take on a transformative journey of personal and organisational evolution with our immersive Change Management for HR course.</p><p>Navigate the labyrinth of Human Resource Management, unravelling the threads that weave together the fabric of an adaptable and resilient workforce. As the course unfolds, immerse yourself in the strategic orchestration of Crisis Management, equipping yourself with the tools to not only weather the storm but emerge stronger on the other side.</p><p>As you navigate the realms of Performance Management, Project Management, and Risk Assessment and Management, you'll witness a profound transformation in your understanding of organisational dynamics. Cap it all off with a dive into the seas of Stress Management, emerging not only as a change management navigator but as a resilient and adaptive leader in the ever-evolving landscape of today's professional terrain.</p><p><strong>Key Features </strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Change Management course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Free Gifts</strong></p><ul><li>Life Coaching Course</li></ul><p><strong>Enrol now in this </strong><strong>Change Management course to excel!</strong></p><p><strong>The course curriculum of Change Management for HR course is as follows:</strong></p><ul><li>Module 01: Change and the Individual</li><li>Module 02: Change and the Organisation</li><li>Module 03: Communication and Stakeholder Engagement</li><li>Module 04: Human Resource Management</li><li>Module 05: Crisis Management</li><li>Module 06: Conflict Management</li><li>Module 07: Attention Management</li><li>Module 08: Performance Management</li><li>Module 09: Project Management</li><li>Module 10: Risk Assessment and Management</li><li>Module 11: Stress Management</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including this <strong>Change </strong><strong>Management course, are fully CPD UK accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Change Management for HR.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Change Management for HR course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Change Management for HR course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Change Management for HR course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Change Management for HR course is ideal for:</p><ul><li>Managers seeking to lead successful organisational change initiatives.</li><li>HR professionals desiring comprehensive change management competencies.</li><li>Communication specialists aiming to improve stakeholder engagement during transitions.</li><li>Project managers interested in integrating change management practices into their projects.</li><li>Individuals aspiring to advance their career in change management roles.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Change Management for HR course. You just need to have an interest in Change Management for HR.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Change Management for HR Course you will have a variety of careers to choose from. The following job sectors of Change Management for HR are:</p><ul><li>Change Management Consultant</li><li>Organisational Development Specialist</li><li>Stakeholder Engagement Manager</li><li>Project Manager (Change Initiatives)</li><li>Human Resources Change Analyst</li><li>Crisis Management Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost <strong>£3.99 </strong>in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10.</strong><br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Change Management Level 3 Course

<p>This course equips learners with the requisite skills to navigate complex supply chains, negotiate effectively, and streamline purchasing processes efficiently. In the UK, where <strong>procurement roles are in high demand</strong>, acquiring this certification opens doors to lucrative career opportunities, with <strong>salaries averaging around £35,000 to £45,000 per annum. </strong></p><p>Furthermore, the advantages of undertaking this course are multifaceted. Not only does it enhance job prospects, but it also empowers individuals to mitigate risks, optimize costs, and foster supplier relationships crucial for sustainable business growth.</p><p>From strategic sourcing to contract management, the CPD Certified Course in <strong>Purchasing and Procurement</strong> provides a comprehensive toolkit for professionals aiming to thrive in the competitive global marketplace.</p><p><strong>Key Features</strong></p><p>This Certificate in Purchasing and Procurement Course Includes</p><ul><li>This Purchasing and Procurement Course is CPD Certified</li><li>Free Certificate from Reed</li><li>CIQ Approved Purchasing and Procurement Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum</strong></p><p><strong>Certificate in Purchasing and Procurement - CPD Certified:</strong></p><ul><li><strong>Module 01:</strong> Essentials of Supply Chain</li><li><strong>Module 02:</strong> Procurement's Function in Organisational Operations</li><li><strong>Module 03:</strong> Overview of the Procurement Cycle</li><li><strong>Module 04:</strong> Toolkits for Effective Purchasing</li><li><strong>Module 05:</strong> Administration of Competitive Bidding</li><li><strong>Module 06:</strong> Practices in Quality Management</li><li><strong>Module 07:</strong> Managing Relationships with Suppliers</li><li><strong>Module 08: </strong>Evaluation and Mitigation of Supply Chain Risks</li><li><strong>Module 09:</strong> Enhancing Efficiency and Precision</li><li><strong>Module 10:</strong> Category Management Strategies</li><li><strong>Module 11:</strong> Techniques for Inventory Management</li><li><strong>Module 12:</strong> E-Procurement Methods</li></ul><p><strong>Learning Outcomes</strong></p><p>This Certificate in Purchasing and Procurement - CPD Certified Course Comes with:</p><ul><li>Demonstrate understanding of essential supply chain components and interdependencies</li><li>Analyse procurement's role and impact within organisational operational frameworks</li><li>Apply knowledge of the procurement cycle for streamlined organisational processes</li><li>Utilise toolkits to enhance the effectiveness of purchasing operations</li><li>Execute competitive bidding administration for optimal supplier selection</li><li>Implement quality management practices for enhanced procurement outcomes</li></ul><p><strong>Certification</strong><br />After completing this <strong>Certificate in Purchasing and Procurement - CPD Certified</strong><strong>course</strong>, you will get a free Certificate.<br />Please note: The CPD approved course is owned by E-Learning<br />Solutions Ltd and is distributed under license.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Certificate in Purchasing and Procurement - CPD Certified <span>2:49:33</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Essentials of Supply Chain</span>

                                                    <span>10:41</span>

                                                        
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                                                    <span>2: Module 02: Procurement's Function in Organisational Operations</span>

                                                    <span>11:39</span>

                                                        
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                                                    <span>3: Module 03: Overview of the Procurement Cycle</span>

                                                    <span>07:43</span>

                                                        
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                                                    <span>4: Module 04: Toolkits for Effective Purchasing</span>

                                                    <span>18:06</span>

                                                        
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                                                <li>
                                                    <span>5: Module 05: Administration of Competitive Bidding</span>

                                                    <span>15:19</span>

                                                        
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                                                <li>
                                                    <span>6: Module 06: Practices in Quality Management</span>

                                                    <span>22:25</span>

                                                        
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                                                    <span>7: Module 07: Managing Relationships with Suppliers</span>

                                                    <span>15:09</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Evaluation and Mitigation of Supply Chain Risks</span>

                                                    <span>11:38</span>

                                                        
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                                                <li>
                                                    <span>9: Module 09: Enhancing Efficiency and Precision</span>

                                                    <span>06:44</span>

                                                        
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                                                <li>
                                                    <span>10: Module 10: Category Management Strategies</span>

                                                    <span>17:31</span>

                                                        
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                                                <li>
                                                    <span>11: Module 11: Techniques for Inventory Management</span>

                                                    <span>14:16</span>

                                                        
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                                                <li>
                                                    <span>12: Module 12: E-Procurement Methods</span>

                                                    <span>16:22</span>

                                                        
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                                                <li>
                                                    <span>13: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
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                                                <li>
                                                    <span>14: Leave A Review</span>

                                                    <span>01:00</span>

                                                                                                                                                                
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                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Certificate in Purchasing and Procurement course</strong> is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of <strong>Purchasing and Procurement</strong>. Moreover, this course is ideal for:</p><ul><li>Professionals seeking supply chain and purchasing and procurement expertise.</li><li>Individuals aiming to enhance organisational efficiency through strategic purchasing and procurement methods.</li><li>Employees involved in purchasing, procurement, or supply chain management roles.</li><li>Those aspiring to understand and mitigate supply chain risks.</li><li>Anyone interested in mastering e-procurement methods and category management strategies.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this <strong>Certificate in Purchasing and Procurement</strong><strong>course</strong>. We welcome individuals from all backgrounds and levels of experience to enrol into this <strong>Certificate in Purchasing and Procurement</strong><strong> course</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this <strong>Certificate in Purchasing and Procurement</strong> course you will have multiple job opportunities waiting for you. Some of the following Job sectors of <strong>Purchasing and Procurement</strong> are:</p><ul><li>Procurement Manager - £40K to 60K/year</li><li>Supply Chain Analyst - £30K to 45K/year</li><li>Category Manager - £35K to 50K/year</li><li>Purchasing Officer - £25K to 35K/year</li><li>Inventory Control Specialist - £30K to 40K/year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Certificate in Purchasing and Procurement - CPD Certified

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			<h2>Overview
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					<p><span>This comprehensive course on <b>Business Strategy Planning</b> will deepen your understanding on this topic.</span></p><p><span>After successful completion of this course you can acquire the required skills in this sector. This <b>Business Strategy Planning</b> comes with accredited certification, which will enhance your CV and make you worthy in the job market.</span></p><p><span>So enrol in this course today to fast track your career ladder.</span></p>					</div>
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			<h2>How will I get my certificate?</h2>		</div>
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					<p>You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</p>					</div>
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			<h2>Who is This course for?</h2>		</div>
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					<p><span>There is no experience or previous qualifications required for enrolment on this <b>Business Strategy Planning</b>. It is available to all students, of all academic backgrounds.</span></p>					</div>
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			<h2>Requirements</h2>		</div>
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					<p><span>Our <b>Business Strategy Planning</b> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</span></p><p><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></p>					</div>
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			<h2>Career Path</h2>		</div>
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					<p><span>Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span></p>					</div>
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					</div> <h3>Course Curriculum</h3><div><p>24 sections • 163 lectures • 14:21:00 total length</p></div><div><div><div><div><div><div><div><p>•Learn Business Fundamentals and Create Your Own Business Plan Today!: 00:02:00</p></div><div><div><p>•Quickfire Strategy Quiz How much do you know about your business strategy?: 00:02:00</p></div><div><div><p>•Quickfire Strategy Quiz - My 'Answers': 00:10:00</p></div><div><div><p>•How to get the most from this Course: 00:09:00</p></div><div><div><p>•Using the Course Map Matrix: 00:06:00</p></div><div><div><p>•Guide to the Course Assignments: 00:04:00</p></div><div><div><p>•Download All Course Materials Here: 00:03:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Connecting Business Strategy to the Business Plan: 00:02:00</p></div><div><div><p>•Business Strategy to Business Plan: 00:04:00</p></div><div><div><p>•What do we mean by Business Strategy?: 00:02:00</p></div><div><div><p>•What is a Business Plan?: 00:06:00</p></div><div><div><p>•What do we mean by Corporate Strategy?: 00:07:00</p></div><div><div><p>•Should You Be Creating Shareholder Value?: 00:07:00</p></div><div><div><p>•Introduction to Strategic Management: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: The Value of Strategic Analysis: 00:01:00</p></div><div><div><p>•Strategic Analysis - The First Step: 00:02:00</p></div><div><div><p>•What is Strategic Analysis?: 00:05:00</p></div><div><div><p>•Frameworks for Strategic Analysis: 00:10:00</p></div><div><div><p>•Strategic Analysis Frameworks Case Study: Apple: 00:11:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Frameworks and Theories Business Strategists Must Know: 00:02:00</p></div><div><div><p>•Why are these Business Models important?: 00:02:00</p></div><div><div><p>•The Story of the Hedgehog and the Fox: 00:03:00</p></div><div><div><p>•Why are Management Theories Useful in Business Strategy?: 00:09:00</p></div><div><div><p>•SWOT Analysis: 00:05:00</p></div><div><div><p>•Introduction to Michael Porter's Five Forces Model: 00:06:00</p></div><div><div><p>•Lafley and Martin Five Step Strategy Model: 00:06:00</p></div><div><div><p>•The 5Cs Model: 00:06:00</p></div><div><div><p>•What is PEST or Broad Factors Analysis?: 00:05:00</p></div><div><div><p>•PESTEL Analysis: 00:05:00</p></div><div><div><p>•Ansoff Matrix: 00:07:00</p></div><div><div><p>•Value Chain: 00:05:00</p></div><div><div><p>•Business Model Synthesis: 00:08:00</p></div><div><div><p>•Black Swan Events - Coronavirus: 00:05:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Critical Evaluation of Leadership: 00:01:00</p></div><div><div><p>•Vision and Leadership - Starting at the Top: 00:06:00</p></div><div><div><p>•What Skills Are We Looking For In Management?: 00:07:00</p></div><div><div><p>•What is the Purpose of a Vision Statement?: 00:03:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Products Services and Competitive Advantage: 00:02:00</p></div><div><div><p>•What do we mean by Products and Services: 00:03:00</p></div><div><div><p>•Why Product Differentiation is Critical: 00:05:00</p></div><div><div><p>•Product Diversification in Business Strategy: 00:06:00</p></div><div><div><p>•How Does Quality Management fit into your Business Strategy?: 00:04:00</p></div><div><div><p>•What do we mean by Competitive Advantage?: 00:06:00</p></div><div><div><p>•Bowman's Strategic Clock - Strategic Positioning: 00:09:00</p></div><div><div><p>•Products, Services and Technology in the Business Plan: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Competition - Know Your Enemy: 00:02:00</p></div><div><div><p>•Competitor Analysis: 00:05:00</p></div><div><div><p>•BCG Matrix: 00:06:00</p></div><div><div><p>•Competitors and Competitive Forces: 00:10:00</p></div><div><div><p>•Competitive Intensity: 00:09:00</p></div><div><div><p>•Industry Life Cycle: 00:05:00</p></div><div><div><p>•Competition - Business Plan Tie In: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Industry, Markets and Competition: 00:02:00</p></div><div><div><p>•What do we mean by External Strategic Analysis: 00:09:00</p></div><div><div><p>•How Does Industry Analysis Help?: 00:05:00</p></div><div><div><p>•Conducting PEST or Broad Factors External Analysis: 00:11:00</p></div><div><div><p>•What are the Business and Funding Life Cycles?: 00:10:00</p></div><div><div><p>•Value Chains: Connecting Companies to their External Environment: 00:08:00</p></div><div><div><p>•Addressing the Total Addressable Market (TAM): 00:05:00</p></div><div><div><p>•Market Segmentation: Choosing Customers: 00:07:00</p></div><div><div><p>•Bargaining Power of Suppliers: 00:06:00</p></div><div><div><p>•Bargaining Power of Customers/Buyers: 00:06:00</p></div><div><div><p>•Business Plan: Industry, Markets and Competition: 00:04:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction - Operations and Customer Management: 00:02:00</p></div><div><div><p>•What are Business Operations?: 00:03:00</p></div><div><div><p>•Strategic Analysis with the Business Model Canvas: 00:14:00</p></div><div><div><p>•How can Corporate Structure impact Strategy?: 00:07:00</p></div><div><div><p>•Organisational Development: 00:04:00</p></div><div><div><p>•Reviewing the Operations of the Firm: 00:03:00</p></div><div><div><p>•Click and Mortar - Online meets Offline: 00:05:00</p></div><div><div><p>•eCommerce Business Models: 00:06:00</p></div><div><div><p>•Internal Strategic Analysis - Business Plan Tie In: 00:05:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Six Minute Strategist SWOT Assignment: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Customer Value Proposition: 00:02:00</p></div><div><div><p>•Understanding the Customer Value Proposition: 00:03:00</p></div><div><div><p>•Positioning Your Firm in the Market: 00:04:00</p></div><div><div><p>•What do we mean by a Profit Model?: 00:05:00</p></div><div><div><p>•Hax's Delta Model: 00:09:00</p></div><div><div><p>•Switching Costs and Customer Strategy: 00:03:00</p></div><div><div><p>•Managing the Customer Experience: 00:05:00</p></div><div><div><p>•What is the Customer Journey?: 00:06:00</p></div><div><div><p>•Customers, Customer Value and the Business Plan: 00:03:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Sales and Marketing: 00:02:00</p></div><div><div><p>•The 5 Ps of Marketing: 00:06:00</p></div><div><div><p>•How Can You Plan Your Marketing?: 00:11:00</p></div><div><div><p>•Push Marketing Strategy: 00:03:00</p></div><div><div><p>•Pull Marketing Strategy: 00:04:00</p></div><div><div><p>•Understanding AIDA: 00:07:00</p></div><div><div><p>•Progressive Sequence of 9 Agreements: 00:07:00</p></div><div><div><p>•Pricing Strategies: 00:11:00</p></div><div><div><p>•Sales and Marketing in the Business Plan: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Digital Business Strategy Transformation: 00:02:00</p></div><div><div><p>•Why Do You Need A Digital Strategy Blueprint?: 00:07:00</p></div><div><div><p>•What Skills and Assets do you need to be a Digital Entrepreneur?: 00:07:00</p></div><div><div><p>•Digital Strategy Blueprint Overview: 00:18:00</p></div><div><div><p>•Digital Strategy - Customer Centric Transformation: 00:07:00</p></div><div><div><p>•Digital Strategy - Customer Experience Transformation: 00:05:00</p></div><div><div><p>•Digital Strategy - Customer Channel Transformation: 00:06:00</p></div><div><div><p>•Digital Strategy - Customer Engagement Transformation: 00:19:00</p></div><div><div><p>•Digital Strategy - Digital Skills Transformation: 00:04:00</p></div><div><div><p>•Digital Strategy - Tools and Resources: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Understanding Financial Statements: 00:02:00</p></div><div><div><p>•Overview of Financial Statements: 00:03:00</p></div><div><div><p>•GAAP: Accruals vs Cash Accounting: 00:06:00</p></div><div><div><p>•Income Statement or Profit and Loss Account: 00:08:00</p></div><div><div><p>•Introduction to the Balance Sheet: 00:11:00</p></div><div><div><p>•Cash Flow Statement: 00:06:00</p></div><div><div><p>•Cash Flow Metrics Explained: 00:09:00</p></div><div><div><p>•Case Study - Apple Financial Statements: 00:04:00</p></div><div><div><p>•Financial Statements in the Business Plan: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Strategic Financial Analysis: 00:01:00</p></div><div><div><p>•What is Financial Analysis?: 00:11:00</p></div><div><div><p>•Income Statement Profitability Ratios: 00:04:00</p></div><div><div><p>•Balance Sheet Ratio Analysis: 00:12:00</p></div><div><div><p>•Cash Flow Statement Analysis: 00:05:00</p></div><div><div><p>•Valuation Ratios: 00:04:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Financial Analysis - Case Study and Assignment: 00:01:00</p></div><div><div><p>•Apple Inc Financial Analysis - Solution: 00:03:00</p></div><div><div><p>•Discussion of Measurements of Growth Analysis: 00:05:00</p></div><div><div><p>•Discussion of Measures of Profitability Analysis: 00:07:00</p></div><div><div><p>•Discussion of Trading Performance Analysis: 00:03:00</p></div><div><div><p>•Discussion of Working Capital (Liquidity and Efficiency) Analysis: 00:12:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Future Business Strategy Analyser Assignment: 00:01:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Goal Setting and Performance Management: 00:02:00</p></div><div><div><p>•Introduction to Goal Setting: 00:03:00</p></div><div><div><p>•What do we mean by SMART Goals?: 00:04:00</p></div><div><div><p>•Key Performance Indicators: 00:04:00</p></div><div><div><p>•Strategic Dashboards: 00:07:00</p></div><div><div><p>•Corporate Performance Management: 00:04:00</p></div><div><div><p>•Objectives and Key Results: 00:04:00</p></div><div><div><p>•Year over Year Performance: 00:04:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Growth Strategies: 00:02:00</p></div><div><div><p>•Organic vs Inorganic: 00:03:00</p></div><div><div><p>•The Advantage of First Mover Advantage: 00:05:00</p></div><div><div><p>•The Importance of Scalability: 00:04:00</p></div><div><div><p>•Merger and Acquisitions Growth Strategies: 00:10:00</p></div><div><div><p>•Buy and Build Growth Strategy: 00:08:00</p></div><div><div><p>•Negative Growth- Company Recovery Strategies: 00:09:00</p></div><div><div><p>•Post Coronavirus Strategies: 00:06:00</p></div><div><div><p>•Growth Strategies Business Plan Tie In: 00:03:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Valuation, Funding, Exits and Returns: 00:02:00</p></div><div><div><p>•Valuation and Funding - A Consequence of our Business Strategy: 00:04:00</p></div><div><div><p>•How to Value a Company: 00:11:00</p></div><div><div><p>•Sources of Equity Funding: 00:08:00</p></div><div><div><p>•What is a Pre-Money Valuation?: 00:06:00</p></div><div><div><p>•How to Create a Pitch Deck for Investors: 00:06:00</p></div><div><div><p>•Sources and Uses of Funds in the Business Plan: 00:02:00</p></div><div><div><p>•What is a Cap Table?: 00:05:00</p></div><div><div><p>•Exit Strategies and Returns: 00:09:00</p></div><div><div><p>•Transaction Cost Management: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Risk Assessment: 00:01:00</p></div><div><div><p>•Risk Assessment - Strategic Plan Summary: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Section Introduction: Business Plan Synthesis: 00:03:00</p></div><div><div><p>•Business Plan Synthesis: 00:03:00</p></div><div><div><p>•Business Plan - Executive Summary: 00:02:00</p></div><div><div><p>•Business Plan - History and Background: 00:02:00</p></div><div><div><p>•Business Plan - Management Summary: 00:04:00</p></div><div><div><p>•Business Plan Appendicies: 00:04:00</p></div><div><div><p>•Key Questions Check List: 00:01:00</p></div><div><div><p>•Business Plan - Audience Targeting: 00:03:00</p></div><div><div><p>•Business Plan Refinement: Types of Businesses: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Summary and Wrap Up: 00:05:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Additional File: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Coaching & Consulting Business

Business Leadership

Business Strategy

Business Plan

Business & Management

Business & Marketing

Business Strategy Planning

<p>Nurture the next generation with our <strong>Children Care Under Five</strong> course. This <strong>Children Care Under Five</strong> course will help you in developing a variety of skills and attributes required to work with children under the age of five, preparing you to work in nurseries or other childcare settings. Through this Level <strong>Children Care Under Five</strong> course, you will develop vital skills in areas such as child development, care, play and healthy eating.</p><p>Enrol in our <strong>Children Care Under Five</strong> course today to pursue your dreams and gain the experience, skills, and knowledge required to work with children under the age of five.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Children Care Under Five</strong> course, learner will be able to:</p><ul><li>Learn techniques to improve your own organisational skills</li><li>Know how to developing a personal progression plan</li><li>Know how to provide an activity to support children's emotional and social needs</li><li>Understand planning a safe childcare environment</li><li>Understand providing an activity to encourage children to Eat Healthily</li></ul><p><strong>Why Choose Children Care Under Five Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Children Care Under Five developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Children Care Under Five.</li></ul><p><strong>***Others Benefits of this Children Care Under Five Course</strong></p><ul><li><strong>Free One</strong> PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Unlimited </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Children Care Under Five </strong><strong>course]</strong></p> <p><em>Detailed Course Curriculum of this<strong> Children Care Under Five</strong> Course:</em></p><p><strong>Module 1: Being Organised</strong></p><ul><li>Explore techniques to improve your own organisational skills<br /><ul><li>Time-management techniques</li><li>Organisational techniques</li><li>Planners to organise time</li><li>Review own time-management and organisational skills</li></ul></li></ul><p><strong>Module 2: Developing a Personal Progression Plan</strong></p><ul><li>Benefits and purpose of developing a progression plan</li><li>Finding out about progression opportunities</li><li>Setting a progression goal</li><li>Identifying the skills and behaviours needed to meet progression goal</li><li>Reviewing own skills and behaviours against progression goal</li><li>Creating a progression plan</li></ul><p><strong>Module 3: Providing an Activity to Support Children's Emotional and Social Needs</strong></p><ul><li>Factors to consider when planning activities to meet children's emotional and social needs</li><li>Skills for meeting children's emotional and social needs through activities</li></ul><p><strong>Module 4: Planning a Safe Childcare Environment</strong></p><ul><li>Skills for identifying and reducing hazards and risks</li></ul><p><strong>Module 5: Providing an Activity to Encourage Children to Eat Healthily</strong></p><ul><li>Healthy nutrition for children</li><li>Food activities for children</li><li>Preparation skills for activities to promote healthy eating</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Children Care Under Five</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Children Care Under Five</strong> course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Children Care Under Five </strong>course is ideal for anyone who wants to develop their knowledge of the childcare industry.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Students who intend to enrol in this <strong>Children Care Under Five</strong> course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Children Care Under Five</strong> course may lead you to a variety of career opportunities. Such as-</p><ul><li>Nursery</li><li>Childcare and Education</li><li>Early Years Education</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Childminder

Child Care

Childminding

Certificate in Further Education & Training (Cert Ed)

Nursery Nurse

Children's Nurse

Children Care Under Five

<p>Step into the world of professional mastery where business acumen meets organisational finesse. This comprehensive course seamlessly weaves together the threads of Office Management, Business Administration, and Retail Customer Service, transforming you into a virtuoso of corporate excellence. Unlock the gateway to success as you delve into the intricacies of effective office administration, honing skills that transcend the ordinary and catapult you into the echelons of business leadership.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p>From mastering conflict resolution to crafting a corporate brand that resonates, each module serves as a stepping stone towards managerial prowess. Dive deep into the art of building robust organisational structures and cultivating a customer-centric ethos. Leadership essentials await, equipping you with the skills to train employees for success, manage operations seamlessly, and ensure financial prowess. Whether you're navigating the intricate dance of retail management or decoding the nuances of the sales process, this course offers a holistic journey through the corridors of business expertise. Join us, and let your career trajectory soar to new heights, armed with the knowledge to shape businesses and leave an indelible mark in the realm of corporate excellence.</p><p><strong>Course Curriculum</strong><strong><br /></strong></p><ul><li>Module 01: Introduction to Business Administration</li><li>Module 02: Administrator Proficiency Skills</li><li>Module 03: Conflict Management Strategies</li><li>Module 04: Corporate Brand Development</li><li>Module 05: Organizational Structure Design</li><li>Module 06: Ethics and Customer-Centric Teams</li><li>Module 07: Efficient Operations Management</li><li>Module 08: Leadership Essentials and Employee Training</li><li>Module 09: Financial Management and Succession Planning</li><li>Module 10: Product Marketing Strategies</li><li>Module 11: Building Successful Teams and Products</li><li>Module 12: Effective Retail Management</li><li>Module 13: Sales Process Optimization and Customer Checkout</li><li>Module 14: Understanding Financial Terms in Business</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master conflict resolution techniques vital for effective office management.</li><li>Design and implement organisational structures to enhance operational efficiency.</li><li>Develop skills to build and nurture a compelling corporate brand identity.</li><li>Cultivate ethics within your team, focusing on exceptional customer care.</li><li>Acquire essential leadership skills for training employees and ensuring success.</li><li>Gain proficiency in retail management, from product placement to customer checkout.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Module 01: Introduction to Business Administration <span>2:36:34</span>
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                                                    <span>1: Module 01: Introduction to Business Administration</span>

                                                    <span>07:09</span>

                                                        
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                                                    <span>2: Module 02: Administrator Proficiency Skills</span>

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                                                    <span>3: Module 03: Conflict Management Strategies</span>

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                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Corporate Brand Development</span>

                                                    <span>10:51</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Organizational Structure Design</span>

                                                    <span>14:29</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Ethics and Customer-Centric Teams</span>

                                                    <span>14:43</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Efficient Operations Management</span>

                                                    <span>06:22</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Leadership Essentials and Employee Training</span>

                                                    <span>09:50</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: Financial Management and Succession Planning</span>

                                                    <span>08:34</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: Module 10: Product Marketing Strategies</span>

                                                    <span>22:57</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>11: Module 11: Building Successful Teams and Products</span>

                                                    <span>10:52</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>12: Module 12: Effective Retail Management</span>

                                                    <span>13:46</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>13: Module 13: Sales Process Optimization and Customer Checkout</span>

                                                    <span>04:56</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>14: Module 14: Understanding Financial Terms in Business</span>

                                                    <span>13:01</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>15: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>16: Leave A Review</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring office managers seeking comprehensive administrative and leadership skills.</li><li>Business professionals aiming to enhance their strategic and ethical decision-making abilities.</li><li>Individuals interested in retail management and customer service excellence.</li><li>Those seeking knowledge in designing organisational structures and managing operations.</li><li>Entrepreneurs desiring a holistic understanding of business administration and retail.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Office Manager</li><li>Business Administrator</li><li>Corporate Brand Manager</li><li>Retail Manager</li><li>Operations Specialist</li><li>Customer Service Team Lead</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Office Management, Business Administration & Retail Customer Service - Level 3 Diploma

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Strategic planning is often perceived as being difficult and requiring specialist skills - and also as being too challenging or lacking value when the future is so uncertain; leaders can often find it difficult to know how best to go about strategic planning in their organisation, and how to ensure that strategy is managed successfully.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">In this<em id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Strategy Insights</strong></em> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass</em></strong> we will start from &#39;first principles&#39; and explore what strategic planning is <em fr-original-style="" style="box-sizing: border-box;">really</em> about and how to approach it effectively (including how to consider the uncertainty of the future). The aim is to stimulate your thinking about what might be the right approach to strategic planning in <em fr-original-style="" style="box-sizing: border-box;">your</em> organisation (every organisation is different!); the Masterclass will be participative, with opportunities to work and share ideas with other delegates (without disclosing any organisational confidences).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">[<em id="isPasted" fr-original-style="" style="box-sizing: border-box;">This Masterclass has been given previously for specific groups, and given the feedback from participants is now being made available for open booking</em>.] &nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">** David Booth has kindly donated a complimentary copy of  his book, &#39;<em fr-original-style="" style="box-sizing: border-box;">Strategy Journeys - a guide to effective strategic planning</em>&#39; (shortlisted for the CMI Management Book of the Year 2018) to be made available to those attending this Masterclass **&nbsp;</p>

Strategic planning is often perceived as being difficult and requiring specialist skills - and also as being too challenging or lacking value when the future is so uncertain; leaders can often find it difficult to know how best to go about strategic planning in their organisation, and how to ensure that strategy is managed successfully.

In this Strategy Insights Masterclass we will start from 'first principles' and explore what strategic planning is really about and how to approach it effectively (including how to consider the uncertainty of the future). The aim is to stimulate your thinking about what might be the right approach to strategic planning in your organisation (every organisation is different!); the Masterclass will be participative, with opportunities to work and share ideas with other delegates (without disclosing any organisational confidences).
[This Masterclass has been given previously for specific groups, and given the feedback from participants is now being made available for open booking.] 

** David Booth has kindly donated a complimentary copy of his book, 'Strategy Journeys - a guide to effective strategic planning' (shortlisted for the CMI Management Book of the Year 2018) to be made available to those attending this Masterclass ** 

Strategy Insights

Strategic Management

Strategic Planning

Leadership Development

This Strategy Insights Masterclass explores what strategic planning is really about and how to approach it effectively (including how to consider the uncertainty of the future).

Demystifying strategic planning

Bristol

Exeter

London

Newcastle

Manchester

Liverpool

Birmingham

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

Oldham

<p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">This module aims to develop knowledge and understanding as to how an organisation develops an international trade strategy. It includes establishing export goals, undertaking research into potential markets, developing an international pricing strategy, investigating shipping and logistics, marketing and promotion, documentation, distribution and review and monitoring.</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agenda</strong></p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Planning</li><li fr-original-style="" style="box-sizing: border-box;">Organisation mapping</li><li fr-original-style="" style="box-sizing: border-box;">Research</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Cultural differences</li><li fr-original-style="" style="box-sizing: border-box;">Applicable laws and regulations</li><li fr-original-style="" style="box-sizing: border-box;">Website management</li><li fr-original-style="" style="box-sizing: border-box;">Social media</li><li fr-original-style="" style="box-sizing: border-box;">Marketing strategies</li><li fr-original-style="" style="box-sizing: border-box;">Target marketing</li><li fr-original-style="" style="box-sizing: border-box;">Buyer attraction</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Export documentation</li><li fr-original-style="" style="box-sizing: border-box;">Licences and permits.</li><li fr-original-style="" style="box-sizing: border-box;">Currency</li><li fr-original-style="" style="box-sizing: border-box;">Certificates of Origin</li><li fr-original-style="" style="box-sizing: border-box;">Taxes</li><li fr-original-style="" style="box-sizing: border-box;">Excise duty</li><li fr-original-style="" style="box-sizing: border-box;">Exchange rates</li><li fr-original-style="" style="box-sizing: border-box;">Business competitors</li><li fr-original-style="" style="box-sizing: border-box;">Organisational structure</li><li fr-original-style="" style="box-sizing: border-box;">Cost</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Customs brokers</li><li fr-original-style="" style="box-sizing: border-box;">Freight forwarding costs.</li><li fr-original-style="" style="box-sizing: border-box;">Fees and duties associated with international trade transactions</li><li fr-original-style="" style="box-sizing: border-box;">Labelling and packaging</li><li fr-original-style="" style="box-sizing: border-box;">Distributors.</li><li fr-original-style="" style="box-sizing: border-box;">Retailers</li><li fr-original-style="" style="box-sizing: border-box;">Wholesalers</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Examination:</strong><br fr-original-style="" style="box-sizing: border-box;">Certificate on completion and Pass on Multiple Choice<br fr-original-style="" style="box-sizing: border-box;">Multiple choice questionnaire<br fr-original-style="" style="box-sizing: border-box;">Credits: 1</p>

Export Unlocked Limited

CREATING AN INTERNATIONAL STRATEGY

<h4 style="color: rgb(12, 46, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(12, 46, 63);">Hello and thank you for joining us.</h4><h4 style="color: rgb(12, 46, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(12, 46, 63);">In this WebWorkshop, you will learn:</h4><ul style="color: rgb(12, 46, 63); box-sizing: border-box;" fr-original-style=" color: rgb(12, 46, 63);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to get everyone home safe every day.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to shift from &lsquo;doing&rsquo; safety to &lsquo;being&rsquo; safe.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to accommodate humans for being human.&nbsp;</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How the definition of safety must move beyond the physical to include psychological, emotional and spiritual.</p></li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">We run these WebWorkshops in a way which makes the information stick. You will not get an hour of PowerPoint slides, and instead will be taken on a journey through what Compassionate Safety is and what it can achieve.</span></div>

Hello and thank you for joining us.In this WebWorkshop, you will learn:
How to get everyone home safe every day.
How to shift from ‘doing’ safety to ‘being’ safe.
How to accommodate humans for being human.
How the definition of safety must move beyond the physical to include psychological, emotional and spiritual.
We run these WebWorkshops in a way which makes the information stick. You will not get an hour of PowerPoint slides, and instead will be taken on a journey through what Compassionate Safety is and what it can achieve.

Ppwd Consulting

PPWD’s Compassionate Safety approach generates environments that accommodate humans for being human. Our approach aligns personal and organisational mindsets, beliefs and values. In doing so, workplaces are created where people thrive and flourish.

PPWD Compassionate Safety WebWorkshop

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<h3 id="isPasted" style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Innovation can only become a sustainable process when it is embedded in the organisational culture. But changing an organisational culture isn&rsquo;t easy. Implementing the changes that will drive cultural change requires equipping your people with the necessary skills and competencies that will allow them to become change agents, promoting and supporting new ways of working. &nbsp;</h3><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Our FREE webinar on <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wednes</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">day 17 May</strong>&nbsp;will help you learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.</p><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">At this engaging webinar attendees will learn:</p><ul style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);"><li fr-original-style="" style="box-sizing: border-box;">Why organisations struggle to make innovation sustainable</li><li fr-original-style="" style="box-sizing: border-box;">What it takes to embed innovation in the organisational DNA</li><li fr-original-style="" style="box-sizing: border-box;">The essential skills required to achieve sustainable innovation</li><li fr-original-style="" style="box-sizing: border-box;">How to implement a skills framework to underpin sustainable innovation</li></ul><h3 style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Our Speaker</h3><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">David Mawhinney OBE is the co-founder of Celsio, a specialist innovation consultancy that provides business leaders with the tools, skills, and confidence to think differently about their business. An experienced CEO, he has worked with both start-ups and established companies, using innovation as lever to drive business growth.</p><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);"><em fr-original-style="" style="box-sizing: border-box;">If you require more information or need help to register yourself or a group of colleagues, please email <a href="mailto:mervyn.mccormick@cforc.org" style="color: rgb(225, 14, 73); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(225, 14, 73);">mervyn.mccormick@cforc.org</a></em></p>

A Digital Ecosystem for The Energy Sector“Accelerate the new era in Energy by unlocking the Digital Future”Thursday 26TH September 1:30 pm – 2:45pm
The world’s energy systems are changing. The smart grid is an electricity network that uses digital innovation and other advanced technologies including AI to monitor and manage the transport of electricity from decentralized generation sources to meet the varying electricity demands of end users. Hear from 2 leading experts from a major utility (ESB) and a global multinational (GE) on how they are providing leading edge digital solutions and have a clear view of the innovation required to accelerate the pace of change.

Host: Paddy Turnbull, Vice Chair, Smart Grid Ireland

Presenters:
Edmund O’Carroll, ESB Networks’ newly formed Business and Operations Hub within the DMSO.
Ed holds a B.Eng (Elec) from UCC and M.Eng.SC from the Tyndall Institute, Cork. Ed joined ESB Networks in 2003 and worked in a number of roles, principally in the original roll out of the Outage Management System (OMS). Ed moved to Eirgrid in 2009 to work with the Power Systems Applications team where he was SCADA Team Lead and worked on integration of many new technologies into the transmission control room. Ed rejoined ESB Networks in 2022 to work in NN,LC as the Operational Control Architecture manager. Ed is currently working in the newly formed Business and Operations Hub within the DMSO.

Thorsten Heller – Chief Innovation Officer, General Electric Vernova Electrification Software 
Thorsten was the CEO & Co-Founder of Greenbird Integration Technology providing the leading Enterprise iPaaS and Data Mesh Platform driving the Energy Transition. Acquired by GE Vernova in August 2023. Software Utility Executive with long term experience in datafy’ing utilities to build a more sustainable grid.



Centre for Competitiveness

Innovation

Learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.

SGI Webinar - THOUGHT LEADERSHIP WEBINAR

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre</p><p>The course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects.</p></div><div id="course-pills-2"><h4>The Data Centre, it?s Importance and Causes for Downtime</h4><h4>Data Centre Standards and Best Practices</h4><h4>Data Centre Location, Building and Construction</h4><ul><li>Selecting appropriate sites and buildings and how to avoid pitfalls<br />Various components of an effective data centre and supporting facilities setup</li></ul><h4>Raised Floor/Suspended Ceiling</h4><ul><li>Uniform, concentrated and rolling load definitions<br />Applicable standards<br />Raised Floor guidelines<br />Signal Reference Grid, grounding of racks<br />Disability act and regulations<br />Suspended ceiling usage and requirements</li></ul><h4>Light</h4><ul><li>Standards<br />Light fixture types and placement<br />Emergency lighting, Emergency Power Supply (EPS)</li></ul><h4>Power Infrastructure</h4><ul><li>Power infrastructure layout from generation to rack level<br />ATS and STS systems<br />Redundancy levels and techniques<br />Three-phase and single-phase usage<br />Power distribution options within the computer room<br />Power cabling versus bus bar trunking<br />Bonding versus grounding<br />Common Mode Noise and isolation transformers<br />Distribution boards, form factors and IP-protection grades<br />Power quality guidelines<br />Real power versus apparent power<br />How to size and calculate load in the data centre Generators<br />Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option<br />Battery types, correct selection and testing<br />Thermo-graphics</li></ul><h4>Electro Magnetic Fields</h4><ul><li>Electrical fields and magnetic fields definitions and units of measurements<br />Sources of EMF<br />Effects of EMF on human health and equipment<br />(H)EMP<br />Standards<br />EMF shielding solutions</li></ul><h4>Equipment Racks</h4><ul><li>Rack standards, properties and selection criteria<br />Security considerations<br />Power rail/strip options</li></ul><h4>Cooling Infrastructure</h4><ul><li>Temperature and humidity recommendations<br />Cooling measurement units and conversion rates<br />Sensible and latent heat definitions<br />Differences between comfort and precision cooling<br />Overview of different air conditioner technologies<br />Raised floor versus non-raised floor cooling<br />Placement of air conditioner units and limitations to be observed<br />Supplemental cooling options<br />Cold aisle/hot aisle containment</li></ul><h4>Water Supply</h4><ul><li>Importance of water supply and application areas<br />Backup water supply techniques</li></ul><h4>Designing a Scalable Network Infrastructure</h4><ul><li>The importance of a Structured Cabling System<br />Planning considerations<br />Copper and Fiber cable technology and standards<br />ANSI/TIA-942 Cabling hierarchy and recommendations<br />Testing and verification<br />SAN storage cabling<br />Network redundancy<br />Building-to-building connectivity<br />Network monitoring system requirements</li></ul><h4>Fire Suppression</h4><ul><li>Standards for fire suppression<br />Detection systems<br />Various total flooding fire suppression techniques and systems, their benefits and disadvantages<br />Handheld extinguishers<br />Signage and safety<br />Regulatory requirements and best practices</li></ul><h4>Data Centre Monitoring</h4><ul><li>Data centre monitoring requirements<br />EMS versus BMS<br />Water leak detection systems<br />Notification options and considerations</li></ul><h4>Operational Security and Safety Practices</h4><ul><li>Data centre security layers<br />Physical, infrastructure and organisational security<br />Safety measures and essential signage</li></ul><h4>Labelling</h4><ul><li>Choosing a labelling scheme<br />Recommended labelling practices<br />Network labelling</li></ul><h4>Documentation</h4><ul><li>How to setup proper documentation<br />Document management policies and procedures</li></ul><h4>Cleaning</h4><ul><li>Cleaning practices for the data centre</li></ul><h4>MTBF/MTTR</h4><ul><li>Standards and definitions<br />Calculation models<br />The ?real? value</li></ul><h4>Maintenance Contracts/SLA/OLA</h4><h4>EXAM: Certified Data Centre Professional</h4></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

IT Certifications

Construction Design & Management (CDM)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Professional (CDCP)

<p>Follow your dreams by enrolling on the Leadership and Organisational Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Leadership and Organisational Management will help you arm yourself with the qualities you need to work towards your dream job.</p>
<p>Study the Leadership and Organisational Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Leadership and Organisational Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.</p>
<p>This Leadership and Organisational Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Leadership and Organisational Management course through a mixture of instructional video lessons and online study materials.</p>
<p>Receive online tutor support as you study the Leadership and Organisational Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Leadership and Organisational Management course completion.</p>
<p>Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Leadership and Organisational Management course. The Leadership and Organisational Management course is designed by industry experts and is tailored to help you learn new skills with ease.</p>
<p>The Leadership and Organisational Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Leadership and Organisational Management when it suits you. Access the Leadership and Organisational Management course modules from any internet-enabled device, including computers, tablets, and smartphones.</p>
<p>The Leadership and Organisational Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Leadership and Organisational Management now and start learning instantly!</p>
<p><b>What You Get Out Of Studying Leadership and Organisational Management With Janets:</b></p>
<ul>
<li>Receive a digital Certificate upon successful completion of the Leadership and Organisational Management course</li>
<li>Get taught by experienced, professional instructors</li>
<li>Study at a time and pace that suits your learning style</li>
<li>Get instant feedback on assessments</li>
<li>24/7 help and advice via email or live chat</li>
<li>Get full tutor support on weekdays (Monday to Friday)</li>
</ul>
<p><b>Description: </b></p>
<p>The Leadership and Organisational Management training course is delivered through Janets' online learning platform. Access the Leadership and Organisational Management content from any internet-enabled device whenever or wherever you want to. The Leadership and Organisational Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.</p>
<p><b>Certification</b></p>
<p>All students who successfully complete the Leadership and Organisational Management course can instantly download their digital certificate. You can also purchase a hard copy of the Leadership and Organisational Management course certificate, which will be delivered by post for £9.99.</p>
<p><b>Who Is This Course For:</b></p>
<p>The Leadership and Organisational Management is ideal for those who already work in this sector or are an aspiring professional. This Leadership and Organisational Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</p>
<p><b>Requirements:</b></p>
<p>The Leadership and Organisational Management is open to all students and has no formal entry requirements. To study the Leadership and Organisational Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</p>
<p><b>Career Path:</b></p>
<p>The Leadership and Organisational Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Leadership and Organisational Management and gain an industry-recognised qualification that will help you excel in finding your ideal job.</p><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Leadership and Organisational Management - Updated Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Understanding Management and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Leadership Theories</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Improving Management and Leadership Performance</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: High Performance Teams</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Managing Meetings and Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Managing Change</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Emotional Intelligence in Leadership</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: Managing Conflict</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: Dealing with Office Politics</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: Risk Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Corporate Responsibility and Ethics</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Leadership and Organisational Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Leadership and Organisational Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Leadership and Organisational Management - Old Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Leadership Concept</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Theories on Leadership</td>
					<td> </td>
					<td><span><i></i> 00:50:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Network Leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: How to Develop Enlightened Leadership</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: How to Be a Successful Leader</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Leadership Styles</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Personality Style of a Leader</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Leadership and Management In The UK</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Learning & Development

Organisational Skills

Institute of Leadership & Management (ILM)

Leadership and Organisational Management

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<h2><b>Course Description</b></h2>
<p><span>Deepen your understanding of leadership and organisational management from the Leadership and Organisational Management: Part 1 course. Here you will comprehend the core concept of organisational management and leadership. The course will introduce you to leadership theories. You will pick up the strategies to improve your leadership performance. The course will show you how to build high performing teams. You will also learn about business process management from the course. The Leadership and Organisational Management: Part 1 course is a golden opportunity to grasp some valuable skills; enrol today!</span></p>
<h2><b>Learning outcome</b><span> </span></h2>
<ul>
<li><span>Understand the fundamentals of leadership and management </span></li>
<li><span>Familiarise with the leadership theories</span></li>
<li><span>Learn how to improve your leadership and management skills</span></li>
<li><span>Deepen your knowledge about business process management </span></li>
</ul>
<h2><span><b>How Much Do Team Leaders Earn?</b></span></h2>
<ul>
<li><span>Senior - £44,000(Appx.)</span></li>
<li>Average - £26,000(Appx.)</li>
<li>Starting - £19,000(Appx.)</li>
</ul>
<h2><b>Requirement</b></h2>
<p>Our<strong> Leadership and Organisational Management: Part 1</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Leadership and Organisational Management: Part 1</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Management and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Theories</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Improving Management and Leadership Performance</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>High Performance Teams</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Leadership and Organisational Management: Part 1</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Adult Leadership & Management (ALM)

Organisational Behaviour

Leadership and Organisational Management: Part 1

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<h2><b>Course Description</b></h2>
<p><span>Pick up effective leadership and organisational management skills from the Leadership and Organisational Management: Part 2 course. This course will teach you valuable organisational skills. You will be able to elevate your communication abilities through the course. It will provide you with the key techniques of talent management. You will become competent in inspiring the employees. This course will outline a step-by-step process of developing a succession plan. Join the course to master the skills of leadership and organisational management.</span></p>
<h2><b>Learning outcome</b><span> </span></h2>
<ul>
<li><span>Gain effective organisational skills</span></li>
<li><span>Build excellent skills for communication</span></li>
<li><span>Learn the process of talent management </span></li>
<li><span>Develop a succession plan </span></li>
<li><span>Understand the principles of business process management</span></li>
</ul>
<h2><span><b>How Much Do Team Leaders Earn Earn?</b></span></h2>
<ul>
<li><span>Senior - £44,000(Appx.)</span></li>
<li>Average - £26,000(Appx.)</li>
<li>Starting - £19,000(Appx.)</li>
</ul>
<h2><b>Requirement</b></h2>
<p>Our<strong> Leadership and Organisational Management: Part 2</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Leadership and Organisational Management: Part 2</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Leadership and Organisational Management: Part 2</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

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