Name: Office Administration Certificate
Price: 12 GBP
Availability: InStock

<h3><strong>Overview</strong></h3>
<span>Gain the core office skills by enrolling in the <strong>Office Skills &amp; Management Level 3</strong></span><b> </b><span>course. </span>

<span>No matter which industry you work in, office skills and management techniques is a must for everyone. This expert-designed <strong>Office Skills &amp; Management Level 3</strong></span><span> course will teach you core competencies in business writing, professional communication and organisational skills and more. It will provide ambitious professionals like you with all the fundamental abilities you need to have a successful career.</span>

<span>So feed your passion for learning and reach the top of the career ladder. </span>
<h3><strong>How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><strong>Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this <strong>Office Skills &amp; Management Level 3</strong>. It is available to all students, of all academic backgrounds.
<h3><strong>Requirements</strong></h3>
Our <strong>Office Skills &amp; Management Level 3</strong> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3><strong>Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3>Course Curriculum</h3><div><p>12 sections • 54 lectures • 19:19:00 total length</p></div><div><div><div><div><div><div><div><p>•Personal Assistant: 01:23:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Admin Support: 01:54:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Administrative Management: 01:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Organisational Skills: 01:16:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Telephone Etiquette: 01:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Business Writing: 01:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Time Management: 01:09:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Body Language and Effective Communication: 01:23:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Meeting Management: 01:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Navigate the Excel User Interface: 00:28:00</p></div><div><div><p>•Use Excel Commands: 00:10:00</p></div><div><div><p>•Create and Save a Basic Workbook: 00:19:00</p></div><div><div><p>•Enter Cell Data: 00:12:00</p></div><div><div><p>•Use Excel Help: 00:05:00</p></div><div><div><p>•Create Worksheet Formulas: 00:15:00</p></div><div><div><p>•Insert Functions: 00:17:00</p></div><div><div><p>•Reuse Formulas and Functions: 00:17:00</p></div><div><div><p>•Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00</p></div><div><div><p>•Search for and Replace Data: 00:09:00</p></div><div><div><p>•Use Proofing and Research Tools: 00:07:00</p></div><div><div><p>•Apply Text Formats: 00:16:00</p></div><div><div><p>•Apply Number Format: 00:08:00</p></div><div><div><p>•Align Cell Contents: 00:09:00</p></div><div><div><p>•Apply Styles and Themes: 00:12:00</p></div><div><div><p>•Apply Basic Conditional Formatting: 00:11:00</p></div><div><div><p>•Create and Use Templates: 00:08:00</p></div><div><div><p>•Preview and Print a Workbook: 00:10:00</p></div><div><div><p>•Set Up the Page Layout: 00:09:00</p></div><div><div><p>•Configure Headers and Footers: 00:07:00</p></div><div><div><p>•Manage Worksheets: 00:05:00</p></div><div><div><p>•Manage Workbook and Worksheet Views: 00:07:00</p></div><div><div><p>•Manage Workbook Properties: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Customize the User Interface: 00:19:00</p></div><div><div><p>•Set PowerPoint 2016 Options: 00:07:00</p></div><div><div><p>•Modify Slide Masters and Slide Layouts: 00:16:00</p></div><div><div><p>•Add Headers and Footers: 00:05:00</p></div><div><div><p>•Modify the Notes Master and the Handout Master: 00:04:00</p></div><div><div><p>•Create SmartArt: 00:09:00</p></div><div><div><p>•Modify SmartArt: 00:05:00</p></div><div><div><p>•Write Math Equations: 00:07:00</p></div><div><div><p>•Add Audio to a Presentation: 00:09:00</p></div><div><div><p>•Add Video to a Presentation: 00:10:00</p></div><div><div><p>•Customize Animations and Transitions: 00:14:00</p></div><div><div><p>•Review a Presentation: 00:15:00</p></div><div><div><p>•Store and Share Presentations on the Web: 00:06:00</p></div><div><div><p>•Annotate a Presentation: 00:07:00</p></div><div><div><p>•Set Up a Slide Show: 00:08:00</p></div><div><div><p>•Create a Custom Slide Show: 00:03:00</p></div><div><div><p>•Add Hyperlinks and Action Buttons: 00:07:00</p></div><div><div><p>•Record a Presentation: 00:05:00</p></div><div><div><p>•Secure a Presentation: 00:11:00</p></div><div><div><p>•Broadcast a Slide Show: 00:07:00</p></div><div><div><p>•Create a Video or a CD: 00:08:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Office Skills &amp; Management Level 3: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Office Skills & Productivity

Office Skills

Office Management

Computer Skills

Professional Skills Course (PSC)

Office Administration

Office Skills & Management Level 3

General Admission

<h3><b>Overview</b></h3>
<span>Embark on a transformative journey with the Office Skills and Administration Management Diploma, a comprehensive course designed to equip learners with essential skills for thriving in today's dynamic office environments. This course offers a deep dive into the core competencies required for excellence in administrative roles, addressing the increasing demand for skilled professionals in this sector. </span><b></b>

<span>Participants will explore various topics, from the fundamentals of administrative management to advanced skills in business writing and digital proficiency. The curriculum is meticulously crafted to ensure a thorough understanding of both theoretical and applied aspects of office administration. </span><b></b>

<span>This includes developing exceptional organisational skills, mastering effective communication, and honing expertise in essential software like Excel and PowerPoint. By completing this course, learners will be well-equipped to navigate and excel in the ever-evolving landscape of office administration.</span>
<h3><b>How will I get my certificate?</b></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><b>Who is this course for?</b></h3>
<span>There is no experience or previous qualifications required for enrolment on this Office Skills and Administration Management Diploma</span><span>. It is available to all students, of all academic backgrounds.</span>
<h3><b>Requirements</b></h3>
<span>Our Office Skills and Administration Management Diploma</span><span> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</span>

<span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span>
<h3><b>Career path</b></h3>
<span>Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span> <h3>Course Curriculum</h3><div><p>11 sections • 53 lectures • 19:18:00 total length</p></div><div><div><div><div><div><div><div><p>•Personal Assistant: 01:23:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Admin Support: 01:54:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Administrative Management: 01:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Organisational Skills: 01:16:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Telephone Etiquette: 01:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Business Writing: 01:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Time Management: 01:09:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Body Language and Effective Communication: 01:23:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Meeting Management: 01:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Navigate the Excel User Interface: 00:28:00</p></div><div><div><p>•Use Excel Commands: 00:10:00</p></div><div><div><p>•Create and Save a Basic Workbook: 00:19:00</p></div><div><div><p>•Enter Cell Data: 00:12:00</p></div><div><div><p>•Use Excel Help: 00:05:00</p></div><div><div><p>•Create Worksheet Formulas: 00:15:00</p></div><div><div><p>•Insert Functions: 00:17:00</p></div><div><div><p>•Reuse Formulas and Functions: 00:17:00</p></div><div><div><p>•Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00</p></div><div><div><p>•Search for and Replace Data: 00:09:00</p></div><div><div><p>•Use Proofing and Research Tools: 00:07:00</p></div><div><div><p>•Apply Text Formats: 00:16:00</p></div><div><div><p>•Apply Number Format: 00:07:00</p></div><div><div><p>•Align Cell Contents: 00:09:00</p></div><div><div><p>•Apply Styles and Themes: 00:12:00</p></div><div><div><p>•Apply Basic Conditional Formatting: 00:11:00</p></div><div><div><p>•Create and Use Templates: 00:08:00</p></div><div><div><p>•Preview and Print a Workbook: 00:10:00</p></div><div><div><p>•Set Up the Page Layout: 00:09:00</p></div><div><div><p>•Configure Headers and Footers: 00:07:00</p></div><div><div><p>•Manage Worksheets: 00:05:00</p></div><div><div><p>•Manage Workbook and Worksheet Views: 00:07:00</p></div><div><div><p>•Manage Workbook Properties: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Customize the User Interface: 00:19:00</p></div><div><div><p>•Set PowerPoint 2016 Options: 00:07:00</p></div><div><div><p>•Modify Slide Masters and Slide Layouts: 00:16:00</p></div><div><div><p>•Add Headers and Footers: 00:05:00</p></div><div><div><p>•Modify the Notes Master and the Handout Master: 00:04:00</p></div><div><div><p>•Create SmartArt: 00:09:00</p></div><div><div><p>•Modify SmartArt: 00:05:00</p></div><div><div><p>•Write Math Equations: 00:07:00</p></div><div><div><p>•Add Audio to a Presentation: 00:09:00</p></div><div><div><p>•Add Video to a Presentation: 00:10:00</p></div><div><div><p>•Customize Animations and Transitions: 00:14:00</p></div><div><div><p>•Review a Presentation: 00:15:00</p></div><div><div><p>•Store and Share Presentations on the Web: 00:06:00</p></div><div><div><p>•Annotate a Presentation: 00:07:00</p></div><div><div><p>•Set Up a Slide Show: 00:08:00</p></div><div><div><p>•Create a Custom Slide Show: 00:03:00</p></div><div><div><p>•Add Hyperlinks and Action Buttons: 00:07:00</p></div><div><div><p>•Record a Presentation: 00:05:00</p></div><div><div><p>•Secure a Presentation: 00:11:00</p></div><div><div><p>•Broadcast a Slide Show: 00:07:00</p></div><div><div><p>•Create a Video or a CD: 00:08:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Diploma in Management Studies (DMS)

Office Skills and Administration Management Diploma

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Diploma in Administrative Management is a comprehensive programme designed to equip individuals with the fundamental skills and knowledge required to excel in administrative roles across various industries. This course covers a wide range of topics essential for effective office administration, including business etiquette, communication skills, time management, customer service, and organisational techniques.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participants will start by delving into the basics of office administration, learning about the role and responsibilities of an effective administrator. They will then progress through modules focusing on crucial skills such as business telephone etiquette, organising meetings and conferences, managing travel arrangements, and handling mail services and shipping efficiently.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Furthermore, learners will explore the importance of effective communication in the workplace, understanding how to represent their boss and company professionally and interact with customers and colleagues. The course also covers essential organisational skills, record-keeping, filing systems, and business writing skills necessary for administrative management roles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, participants will have developed a well-rounded skill set that prepares them to tackle the challenges of administrative management confidently and competently.</p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Diploma in Administrative Management &nbsp; &nbsp;&nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the fundamental principles of office administration.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain essential skills required to be an effective administrator.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the importance of business etiquette in professional settings.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire proficiency in handling business telephone communications.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop strategies for representing your employer and company professionally.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Master organisational and time management techniques for efficient workflow.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A great online learning experience.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Access to the study resources anytime you want.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get a year-long access to the course.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 01: Introduction to Office Administration</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 02: Skills of an Effective Administrator</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 03: Business Etiquette</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 04: Business Telephone Skills</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 05: Representing Your Boss and Company</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 06: Mail Services and Shipping</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 07: Travel Arrangements</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 08: Organising Meeting and Conferences</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 09: Time Management</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 10: Record Keeping and Filing Systems</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 11: Business Writing Skills</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 12: Organisational Skills</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 13: Communication Skills</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 14: Customer Service</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 15: Effective Planning and Scheduling</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 16: Invoicing/Petty Cash</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Diploma in Administrative Management &nbsp;Course is suitable for -</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals aspiring to pursue a career in administrative management.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Current administrative professionals seeking to enhance their skills and knowledge.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Office assistants looking to advance their careers in office administration.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Entrepreneurs and small business owners aiming to manage administrative tasks efficiently.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Administrative Manager</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Office Manager</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Executive Assistant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Administrative Coordinator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Operations Manager</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Business Administrator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Office Administrator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Administrative Specialist</li></ul>

Course Gate

Administrative Assistant

Business Communication Skills

Organisational Skills

Professional Development

Diploma in Administrative Management equips you with the essential skills and knowledge to excel in today's dynamic office environment. This course goes beyond the basics, transforming you into a highly organized and efficient administrative professional.

Diploma in Administrative Management

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Diploma in Office Admin and Receptionist is a comprehensive course designed to equip learners with the essential skills and knowledge needed for a successful career as an office administrator or receptionist.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This program places a strong emphasis on developing fundamental organisational skills crucial for administrative roles. It covers key areas such as admin support, administrative management, organisational abilities, professional receptionist duties, customer relations, and telephone skills.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">The course offers a robust foundation for working in various office environments and business sectors.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Ideal for those aiming to launch or advance in an administration career, the diploma creates opportunities for roles such as secretaries, personal assistants, receptionists, customer service representatives, and other office support professionals.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Diploma holders, with their strong administration and organisational capabilities, play pivotal roles in companies, nonprofits, government agencies, and more.</span></p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Office Admin And Receptionist Diploma &nbsp; &nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Master core admin support skills, including time management, task prioritisation, and document management.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop critical administrative management capabilities.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Master professional receptionist skills, including greeting clients, phone etiquette, appointment scheduling, and customer service.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Build customer relations and dealings skills for effective communication, complaint handling, and relationship building.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire professional telephone skills, covering call handling, messaging, call screening, and dealing with challenging interactions.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A great online learning experience.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Access to the study resources anytime you want.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get a year-long access to the course.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Office Admin And Receptionist Diploma Course is suitable for -</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Aspiring office administrators and receptionists</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals seeking fundamental skills for administrative roles</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Suitable for those entering or advancing in administration careers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Ideal for roles such as secretaries, personal assistants, and customer service representatives</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Open to all interested in administrative careers<span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">.</span></span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path<br fr-original-style="" style="box-sizing: border-box;"></span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Office Administrator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Receptionist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Secretary/Personal Assistant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer Service Representative</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Administrative Support Specialist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Executive Assistant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Office Manager</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Career Progression</li></ul>

Diploma in Office Admin and Receptionist is a comprehensive course designed to equip learners with the essential skills and knowledge needed for a successful career as an office administrator or receptionist.

Office Admin And Receptionist Diploma 

<h3><strong>Overview</strong></h3>
This comprehensive course on <strong>Decision-Making</strong> will deepen your understanding of the decision making under stress.

After successful completion of this course you can acquire the required skills in this sector. This <strong>Decision-Making</strong> comes with accredited certification which will enhance your CV and make you worthy in the job market.

So enrol in this course today to fast track your career ladder.
<h3><strong>How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><strong>Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this <strong>Decision-Making</strong>. It is available to all students, of all academic backgrounds.
<h3><strong>Requirements</strong></h3>
Our <strong>Decision-Making</strong> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.

There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3><strong>Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3>Course Curriculum</h3><div><p>7 sections • 7 lectures • 03:05:00 total length</p></div><div><div><div><div><div><div><div><p>•What is Decision Making?: 00:41:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Stress and Its Impact: 00:28:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Time Stress and Decision Making: 00:27:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Personal Level Decision making Under Stress: 00:37:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Organisational Level Decision making Under Stress: 00:21:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Decision Making for Conflict Management: 00:31:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Decision Making: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div>

Stress Management

Finance Cert & Exam Prep

Study Skills

Decision Making

Management Skills

Decision-Making

<h3><b>Overview</b></h3>
<span>Become a proficient facilitator by enrolling in our <strong>Facilitator Training </strong>course. </span>

<span>Every company has or </span><span>is </span><span>in need of a sought after facilitator to ensure a collaborative, productive and positive work environment. This expert-designed course will give you an overview of facilitation. It will help you to communicate efficiently, notic</span><span>e</span><span> diverse needs, backgrounds and more. This  <strong>Facilitator Training </strong>course will teach you the organisational and technical skills required of a </span><span>successful</span><span> facilitator. </span>

<span>Help</span><span> people to be</span><span>come</span><span> the best version </span><span>of themselves</span><span> by signing up today. </span>
<h3><b>How will I get my certificate?</b></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><b>Who is this course for?</b></h3>
<span>There is no experience or previous qualifications required for enrolment on this Facilitator Training.</span><span> It is available to all students, of all academic backgrounds.</span>
<h3><b>Requirements</b></h3>
<span>Our Facilitator Training</span><span> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</span>

<span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span>
<h3><b>Career path</b></h3>
<span>Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span> <h3>Course Curriculum</h3><div><p>1 sections • 10 lectures • 07:30:00 total length</p></div><div><div><div><div><div><div><div><p>•Understanding Facilitation: 00:30:00</p></div><div><div><p>•Process vs. Content: 01:00:00</p></div><div><div><p>•Laying the Groundwork: 00:30:00</p></div><div><div><p>•Tuckman and Jensen's Model of Team Development: 01:00:00</p></div><div><div><p>•Building Consensus: 00:30:00</p></div><div><div><p>•Reaching a Decision Point: 01:00:00</p></div><div><div><p>•Dealing with Difficult People: 01:00:00</p></div><div><div><p>•Addressing Group Dysfunction: 01:00:00</p></div><div><div><p>•About Intervention: 00:30:00</p></div><div><div><p>•Intervention Techniques: 00:30:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Action Learning Facilitator

Facilitation Skills

Life Coach Training

Teacher Training

Trainers Course

Teaching & Training

Facilitator Training

<h3><strong>Overview</strong></h3>
Take your administrative understanding to the next level and learn advanced ways to increase your abilities as an effective Minute-Taker.

This course has been written with the objective to raise your organisational profile and improve your communication and documenting skills.

The <strong>Secretarial &amp; Shorthand</strong> course provides expert tutelage from industry experts and gives you the opportunity to consistently produce accurate and professional reports taken from meetings, forums, and conferences. You will be taught the absolute best ways to prepare and chronicle the information given at a gathering or private sessions, in order to boost your career progression in PA and Secretarial roles.
<h3><strong>How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><strong>Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this <strong>Secretarial &amp; Shorthand</strong> course. It is available to all students, of all academic backgrounds.
<h3><strong>Requirements</strong></h3>
Our <strong>Secretarial &amp; Shorthand</strong> course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3><strong>Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3>Course Curriculum</h3><div><p>9 sections • 9 lectures • 02:31:00 total length</p></div><div><div><div><div><div><div><div><p>•Introduction to Minute Writing: 00:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Preparation for Minute Taking: 00:23:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•The Meeting Structure: 00:16:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Minute Meetings, Decisions and Actions: 00:18:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Roles and Responsibility of Minute Taker: 00:27:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Tips for Minute Taking: 00:22:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Technology in Minute Taking: 00:12:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Building Confidence: 00:13:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Secretarial &amp; Shorthand: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Secretarial & PA

Minute Taking

Secretarial & Shorthand

<h3><strong>Overview</strong></h3>
This comprehensive course on <strong>Arts Management </strong>will deepen your understanding <span>on this topic.</span>

After successful completion of this course you can acquire the required skills in this sector. This <strong>Arts Management</strong> comes with accredited certification which will enhance your CV and make you worthy in the job market.

So enrol in this course today to fast track your career ladder.
<h3><strong>How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><strong>Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this <strong>Arts Management</strong>. It is available to all students, of all academic backgrounds.
<h3><strong>Requirements</strong></h3>
Our <strong>Arts Management</strong> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.

There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3><strong>Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3>Course Curriculum</h3><div><p>11 sections • 11 lectures • 02:52:00 total length</p></div><div><div><div><div><div><div><div><p>•Introduction to Arts Management: 00:17:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Planning in Arts Management: 00:22:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Financial Management in Arts: 00:22:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Fundraising in Arts Management: 00:21:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Marketing in Arts: 00:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Organisational Perspectives: 00:14:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Leadership and Entrepreneurship: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Cultural Policy: 00:14:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Globalisation and Internationalisation in Arts Management: 00:12:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Career in Arts Management: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Arts Management: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Online Course Marketing

Arts

Arts Management

Music Management

Master of Arts (MAS)

<h3><strong>Overview</strong></h3>
Become an expert in safeguarding individuals and stopping cyber-crime by earning a lucrative living as a skilled Security Manager.

This course provides all the principles, knowledge, and skills that you will need to offer protection to property, people, and data.

The Security Management Advanced Diploma course has been written with the advice of industry professionals and delivers all the information required to monitor and assist a workforce, along with the areas you will defend from harm and intrusion.  You'll be taught how to deal with physical threats, implement cybersecurity, and identify harassment in the workplace. Secure your future with this training today.
<h3><strong>How will I get my certificate?</strong></h3>
At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price.
<h3><strong>Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this Security Management Advanced Diploma. It is available to all students, of all academic backgrounds.
<h3><strong>Requirements</strong></h3>
Our Security Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3><strong>Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3>Course Curriculum</h3><div><p>2 sections • 9 lectures • 03:22:00 total length</p></div><div><div><div><div><div><div><div><p>•Module 01: Introduction to Security Management: 00:30:00</p></div><div><div><p>•Module 02: Organisational Security Management: 00:26:00</p></div><div><div><p>•Module 03: Security Risk Analysis and Risk Reduction: 00:23:00</p></div><div><div><p>•Module 04: Physical and Information Security Protection: 00:32:00</p></div><div><div><p>•Module 05: Business Resilience and Crisis Management: 00:17:00</p></div><div><div><p>•Module 06: Cyber Security and Fraud Prevention: 00:25:00</p></div><div><div><p>•Module 07: Security Investigations and Threat Awareness: 00:24:00</p></div><div><div><p>•Module 08: Laws and Regulations: 00:25:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Security Management Advanced Diploma: 3 days</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

IT Security

Certificate in Information Security Management Principles (CISMP)

Cyber Security

Diploma for School Business Leaders (DSBM)

Security Management

Security Management Advanced Diploma

<h3><b><span>Overview</span></b></h3>
<p>Earn respect and admiration of any dynamic organisation by mastering the skills of quality Administration and making the role your own.</p>
<p>This comprehensive course is packed full of office and business Administration guidance that will enable you to run a business successfully.</p>
<p>The Office Administration Certificate course has been compiled and constructed with the help of industry professionals and provides expert tuition on office and business principles. You will be taught not only how to handle departmental communications and financial responsibility, but also how to supervise Human Resources and provide inspirational leadership. Make yourself a candidate for excellence with us.</p>

<h3><b><span>How will I get my certificate?</span></b></h3>
<p>You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</p>

<h3><b><span>Who is this course for?</span></b></h3>
<p><span>There is no experience or previous qualifications required for enrolment on this Office Administration Certificate</span><span>. It is available to all students, of all academic backgrounds.</span></p>

<h3><b><span>Requirements</span></b></h3>
<p><span>Our Office Administration Certificate</span><b> </b><span>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</span> <span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></p>

<h3><b><span>Career path</span></b></h3>
<p><span>Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span></p> <h3>Course Curriculum</h3><div><p>2 sections • 12 lectures • 07:08:00 total length</p></div><div><div><div><div><div><div><div><p>•Module 1: Introduction to Office Administration: 00:17:00</p></div><div><div><p>•Module 2: Skills of an Effective Administrator: 00:18:00</p></div><div><div><p>•Module 3: Business Writing Skills: 00:39:00</p></div><div><div><p>•Module 4: Communication Skills: 00:27:00</p></div><div><div><p>•Module 5: Managing Meetings and Giving Feedback: 01:29:00</p></div><div><div><p>•Module 6: Organisational Skills: 01:18:00</p></div><div><div><p>•Module 7: Telephone Etiquette: 01:09:00</p></div><div><div><p>•Module 8: Negotiation Techniques: 00:18:00</p></div><div><div><p>•Module 9: Conflict Management: 00:16:00</p></div><div><div><p>•Module 10: Stress Management: 00:18:00</p></div><div><div><p>•Module 11: Time Management: 00:39:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Office Administration Certificate: 3 days</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Business Administration

Business Admin

Office Administration Certificate

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Strategic planning is often perceived as being difficult and requiring specialist skills - and also as being too challenging or lacking value when the future is so uncertain; leaders can often find it difficult to know how best to go about strategic planning in their organisation, and how to ensure that strategy is managed successfully.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">In this<em id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Strategy Insights</strong></em> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass</em></strong> we will start from &#39;first principles&#39; and explore what strategic planning is <em fr-original-style="" style="box-sizing: border-box;">really</em> about and how to approach it effectively (including how to consider the uncertainty of the future). The aim is to stimulate your thinking about what might be the right approach to strategic planning in <em fr-original-style="" style="box-sizing: border-box;">your</em> organisation (every organisation is different!); the Masterclass will be participative, with opportunities to work and share ideas with other delegates (without disclosing any organisational confidences).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">[<em id="isPasted" fr-original-style="" style="box-sizing: border-box;">This Masterclass has been given previously for specific groups, and given the feedback from participants is now being made available for open booking</em>.] &nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">** David Booth has kindly donated a complimentary copy of  his book, &#39;<em fr-original-style="" style="box-sizing: border-box;">Strategy Journeys - a guide to effective strategic planning</em>&#39; (shortlisted for the CMI Management Book of the Year 2018) to be made available to those attending this Masterclass **&nbsp;</p>

Strategic planning is often perceived as being difficult and requiring specialist skills - and also as being too challenging or lacking value when the future is so uncertain; leaders can often find it difficult to know how best to go about strategic planning in their organisation, and how to ensure that strategy is managed successfully.

In this Strategy Insights Masterclass we will start from 'first principles' and explore what strategic planning is really about and how to approach it effectively (including how to consider the uncertainty of the future). The aim is to stimulate your thinking about what might be the right approach to strategic planning in your organisation (every organisation is different!); the Masterclass will be participative, with opportunities to work and share ideas with other delegates (without disclosing any organisational confidences).
[This Masterclass has been given previously for specific groups, and given the feedback from participants is now being made available for open booking.] 

** David Booth has kindly donated a complimentary copy of his book, 'Strategy Journeys - a guide to effective strategic planning' (shortlisted for the CMI Management Book of the Year 2018) to be made available to those attending this Masterclass ** 

Strategy Insights

Strategic Management

Strategic Planning

Business Strategy

Leadership Development

This Strategy Insights Masterclass explores what strategic planning is really about and how to approach it effectively (including how to consider the uncertainty of the future).

Demystifying strategic planning

Bristol

Exeter

London

Newcastle

Manchester

Liverpool

Birmingham

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

Oldham

<p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">This module aims to develop knowledge and understanding as to how an organisation develops an international trade strategy. It includes establishing export goals, undertaking research into potential markets, developing an international pricing strategy, investigating shipping and logistics, marketing and promotion, documentation, distribution and review and monitoring.</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agenda</strong></p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Planning</li><li fr-original-style="" style="box-sizing: border-box;">Organisation mapping</li><li fr-original-style="" style="box-sizing: border-box;">Research</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Cultural differences</li><li fr-original-style="" style="box-sizing: border-box;">Applicable laws and regulations</li><li fr-original-style="" style="box-sizing: border-box;">Website management</li><li fr-original-style="" style="box-sizing: border-box;">Social media</li><li fr-original-style="" style="box-sizing: border-box;">Marketing strategies</li><li fr-original-style="" style="box-sizing: border-box;">Target marketing</li><li fr-original-style="" style="box-sizing: border-box;">Buyer attraction</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Export documentation</li><li fr-original-style="" style="box-sizing: border-box;">Licences and permits.</li><li fr-original-style="" style="box-sizing: border-box;">Currency</li><li fr-original-style="" style="box-sizing: border-box;">Certificates of Origin</li><li fr-original-style="" style="box-sizing: border-box;">Taxes</li><li fr-original-style="" style="box-sizing: border-box;">Excise duty</li><li fr-original-style="" style="box-sizing: border-box;">Exchange rates</li><li fr-original-style="" style="box-sizing: border-box;">Business competitors</li><li fr-original-style="" style="box-sizing: border-box;">Organisational structure</li><li fr-original-style="" style="box-sizing: border-box;">Cost</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Customs brokers</li><li fr-original-style="" style="box-sizing: border-box;">Freight forwarding costs.</li><li fr-original-style="" style="box-sizing: border-box;">Fees and duties associated with international trade transactions</li><li fr-original-style="" style="box-sizing: border-box;">Labelling and packaging</li><li fr-original-style="" style="box-sizing: border-box;">Distributors.</li><li fr-original-style="" style="box-sizing: border-box;">Retailers</li><li fr-original-style="" style="box-sizing: border-box;">Wholesalers</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Examination:</strong><br fr-original-style="" style="box-sizing: border-box;">Certificate on completion and Pass on Multiple Choice<br fr-original-style="" style="box-sizing: border-box;">Multiple choice questionnaire<br fr-original-style="" style="box-sizing: border-box;">Credits: 1</p>

Export Unlocked Limited

CREATING AN INTERNATIONAL STRATEGY

<h4 style="color: rgb(12, 46, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(12, 46, 63);">Hello and thank you for joining us.</h4><h4 style="color: rgb(12, 46, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(12, 46, 63);">In this WebWorkshop, you will learn:</h4><ul style="color: rgb(12, 46, 63); box-sizing: border-box;" fr-original-style=" color: rgb(12, 46, 63);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to get everyone home safe every day.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to shift from &lsquo;doing&rsquo; safety to &lsquo;being&rsquo; safe.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to accommodate humans for being human.&nbsp;</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How the definition of safety must move beyond the physical to include psychological, emotional and spiritual.</p></li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">We run these WebWorkshops in a way which makes the information stick. You will not get an hour of PowerPoint slides, and instead will be taken on a journey through what Compassionate Safety is and what it can achieve.</span></div>

Hello and thank you for joining us.In this WebWorkshop, you will learn:
How to get everyone home safe every day.
How to shift from ‘doing’ safety to ‘being’ safe.
How to accommodate humans for being human.
How the definition of safety must move beyond the physical to include psychological, emotional and spiritual.
We run these WebWorkshops in a way which makes the information stick. You will not get an hour of PowerPoint slides, and instead will be taken on a journey through what Compassionate Safety is and what it can achieve.

Ppwd Consulting

PPWD’s Compassionate Safety approach generates environments that accommodate humans for being human. Our approach aligns personal and organisational mindsets, beliefs and values. In doing so, workplaces are created where people thrive and flourish.

PPWD Compassionate Safety WebWorkshop

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<h3 id="isPasted" style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Innovation can only become a sustainable process when it is embedded in the organisational culture. But changing an organisational culture isn&rsquo;t easy. Implementing the changes that will drive cultural change requires equipping your people with the necessary skills and competencies that will allow them to become change agents, promoting and supporting new ways of working. &nbsp;</h3><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Our FREE webinar on <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wednes</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">day 17 May</strong>&nbsp;will help you learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.</p><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">At this engaging webinar attendees will learn:</p><ul style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);"><li fr-original-style="" style="box-sizing: border-box;">Why organisations struggle to make innovation sustainable</li><li fr-original-style="" style="box-sizing: border-box;">What it takes to embed innovation in the organisational DNA</li><li fr-original-style="" style="box-sizing: border-box;">The essential skills required to achieve sustainable innovation</li><li fr-original-style="" style="box-sizing: border-box;">How to implement a skills framework to underpin sustainable innovation</li></ul><h3 style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Our Speaker</h3><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">David Mawhinney OBE is the co-founder of Celsio, a specialist innovation consultancy that provides business leaders with the tools, skills, and confidence to think differently about their business. An experienced CEO, he has worked with both start-ups and established companies, using innovation as lever to drive business growth.</p><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);"><em fr-original-style="" style="box-sizing: border-box;">If you require more information or need help to register yourself or a group of colleagues, please email <a href="mailto:mervyn.mccormick@cforc.org" style="color: rgb(225, 14, 73); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(225, 14, 73);">mervyn.mccormick@cforc.org</a></em></p>

A Digital Ecosystem for The Energy Sector“Accelerate the new era in Energy by unlocking the Digital Future”Thursday 26TH September 1:30 pm – 2:45pm
The world’s energy systems are changing. The smart grid is an electricity network that uses digital innovation and other advanced technologies including AI to monitor and manage the transport of electricity from decentralized generation sources to meet the varying electricity demands of end users. Hear from 2 leading experts from a major utility (ESB) and a global multinational (GE) on how they are providing leading edge digital solutions and have a clear view of the innovation required to accelerate the pace of change.

Host: Paddy Turnbull, Vice Chair, Smart Grid Ireland

Presenters:
Edmund O’Carroll, ESB Networks’ newly formed Business and Operations Hub within the DMSO.
Ed holds a B.Eng (Elec) from UCC and M.Eng.SC from the Tyndall Institute, Cork. Ed joined ESB Networks in 2003 and worked in a number of roles, principally in the original roll out of the Outage Management System (OMS). Ed moved to Eirgrid in 2009 to work with the Power Systems Applications team where he was SCADA Team Lead and worked on integration of many new technologies into the transmission control room. Ed rejoined ESB Networks in 2022 to work in NN,LC as the Operational Control Architecture manager. Ed is currently working in the newly formed Business and Operations Hub within the DMSO.

Thorsten Heller – Chief Innovation Officer, General Electric Vernova Electrification Software 
Thorsten was the CEO & Co-Founder of Greenbird Integration Technology providing the leading Enterprise iPaaS and Data Mesh Platform driving the Energy Transition. Acquired by GE Vernova in August 2023. Software Utility Executive with long term experience in datafy’ing utilities to build a more sustainable grid.



Centre for Competitiveness

Innovation

Learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.

SGI Webinar - THOUGHT LEADERSHIP WEBINAR

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre</p><p>The course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects.</p></div><div id="course-pills-2"><h4>The Data Centre, it?s Importance and Causes for Downtime</h4><h4>Data Centre Standards and Best Practices</h4><h4>Data Centre Location, Building and Construction</h4><ul><li>Selecting appropriate sites and buildings and how to avoid pitfalls<br />Various components of an effective data centre and supporting facilities setup</li></ul><h4>Raised Floor/Suspended Ceiling</h4><ul><li>Uniform, concentrated and rolling load definitions<br />Applicable standards<br />Raised Floor guidelines<br />Signal Reference Grid, grounding of racks<br />Disability act and regulations<br />Suspended ceiling usage and requirements</li></ul><h4>Light</h4><ul><li>Standards<br />Light fixture types and placement<br />Emergency lighting, Emergency Power Supply (EPS)</li></ul><h4>Power Infrastructure</h4><ul><li>Power infrastructure layout from generation to rack level<br />ATS and STS systems<br />Redundancy levels and techniques<br />Three-phase and single-phase usage<br />Power distribution options within the computer room<br />Power cabling versus bus bar trunking<br />Bonding versus grounding<br />Common Mode Noise and isolation transformers<br />Distribution boards, form factors and IP-protection grades<br />Power quality guidelines<br />Real power versus apparent power<br />How to size and calculate load in the data centre Generators<br />Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option<br />Battery types, correct selection and testing<br />Thermo-graphics</li></ul><h4>Electro Magnetic Fields</h4><ul><li>Electrical fields and magnetic fields definitions and units of measurements<br />Sources of EMF<br />Effects of EMF on human health and equipment<br />(H)EMP<br />Standards<br />EMF shielding solutions</li></ul><h4>Equipment Racks</h4><ul><li>Rack standards, properties and selection criteria<br />Security considerations<br />Power rail/strip options</li></ul><h4>Cooling Infrastructure</h4><ul><li>Temperature and humidity recommendations<br />Cooling measurement units and conversion rates<br />Sensible and latent heat definitions<br />Differences between comfort and precision cooling<br />Overview of different air conditioner technologies<br />Raised floor versus non-raised floor cooling<br />Placement of air conditioner units and limitations to be observed<br />Supplemental cooling options<br />Cold aisle/hot aisle containment</li></ul><h4>Water Supply</h4><ul><li>Importance of water supply and application areas<br />Backup water supply techniques</li></ul><h4>Designing a Scalable Network Infrastructure</h4><ul><li>The importance of a Structured Cabling System<br />Planning considerations<br />Copper and Fiber cable technology and standards<br />ANSI/TIA-942 Cabling hierarchy and recommendations<br />Testing and verification<br />SAN storage cabling<br />Network redundancy<br />Building-to-building connectivity<br />Network monitoring system requirements</li></ul><h4>Fire Suppression</h4><ul><li>Standards for fire suppression<br />Detection systems<br />Various total flooding fire suppression techniques and systems, their benefits and disadvantages<br />Handheld extinguishers<br />Signage and safety<br />Regulatory requirements and best practices</li></ul><h4>Data Centre Monitoring</h4><ul><li>Data centre monitoring requirements<br />EMS versus BMS<br />Water leak detection systems<br />Notification options and considerations</li></ul><h4>Operational Security and Safety Practices</h4><ul><li>Data centre security layers<br />Physical, infrastructure and organisational security<br />Safety measures and essential signage</li></ul><h4>Labelling</h4><ul><li>Choosing a labelling scheme<br />Recommended labelling practices<br />Network labelling</li></ul><h4>Documentation</h4><ul><li>How to setup proper documentation<br />Document management policies and procedures</li></ul><h4>Cleaning</h4><ul><li>Cleaning practices for the data centre</li></ul><h4>MTBF/MTTR</h4><ul><li>Standards and definitions<br />Calculation models<br />The ?real? value</li></ul><h4>Maintenance Contracts/SLA/OLA</h4><h4>EXAM: Certified Data Centre Professional</h4></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

IT Certifications

Construction Design & Management (CDM)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Professional (CDCP)

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			<h4>Overview</h4>		</div>
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							<p><span>By enroling in Leadership Skills For Organisational Development, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Leadership Skills For Organisational Development course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Leadership Skills For Organisational Development course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Leadership Skills For Organisational Development Program.</span></p><p><span>So enrol in our Leadership Skills For Organisational Development course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h4>Description</h4>		</div>
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							<p><span>Enroling in this Leadership Skills For Organisational Development course can improve your Leadership Skills For Organisational Development perspective, regardless of your skill levels in the Leadership Skills For Organisational Development topics you want to master. If you're already a Leadership Skills For Organisational Development expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Leadership Skills For Organisational Development insights that will help you make the most of your time. This Leadership Skills For Organisational Development course will act as a guide for you if you've ever wished to excel at Leadership Skills For Organisational Development.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>Online test with immediate results.</span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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			<h4>Certificate of Achievement</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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							<p><span>This Leadership Skills For Organisational Development course is a great place to start if you're looking to start a new career in Leadership Skills For Organisational Development field. This training is for anyone interested in gaining in-demand Leadership Skills For Organisational Development proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h4>Requirements</h4>		</div>
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							<p><span>The Leadership Skills For Organisational Development course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Leadership Skills For Organisational Development, without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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							<p><span>This Leadership Skills For Organisational Development training will assist you develop your Leadership Skills For Organisational Development ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Leadership Skills For Organisational Development professional story and personalise your path to a new career. Furthermore, developing this Leadership Skills For Organisational Development skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
	<span>Course Curriculum</span>
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					<td colspan="4">Module 01: Introduction to Leadership</td>
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					<td>Module 01: Introduction to Leadership</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 02: Inspiration and Leadership</td>
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					<td>Module 02 : Inspiration and Leadership</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 03: Setting Goals and Time Management</td>
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					<td>Module 03: Setting Goals and Time Management</td>
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					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 04: Body Language and Effective Communication</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 05: Self-Esteem and Assertiveness Skills</td>
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					<td>Module 05: Self Esteem and Assertiveness Skills</td>
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					<td><span><i></i> 00:24:00</span></td>
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					<td>Module 06: Business Management Corporate Behaviour</td>
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					<td><span><i></i> 00:16:00</span></td>
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					<td><span><i></i> 00:21:00</span></td>
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					<td><span><i></i> 00:23:00</span></td>
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					<td><span><i></i> 00:19:00</span></td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td><span><i></i> 00:17:00</span></td>
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					<td><span><i></i> 00:20:00</span></td>
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NextGen Learning

Leadership Skills For Organisational Development Course

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Leadership Skills For Organisational Development </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Leadership Skills For Organisational Development </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Leadership Skills For Organisational Development </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Leadership Skills For Organisational Development </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Leadership Skills For Organisational Development?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Leadership Skills For Organisational Development</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Leadership Skills For Organisational Development</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Leadership Skills For Organisational Development</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Leadership Skills For Organisational Development</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Leadership Skills For Organisational Development </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

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					<td colspan="4">Module 01: Introduction to Leadership</td>
				</tr>
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					<td>Introduction to Leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Inspiration and Leadership</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 03: Setting Goals and Time Management</td>
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					<td>Setting Goals and Time Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 04: Body Language and Effective Communication</td>
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					<td>Body Language and Effective Communication</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 05: Self-Esteem and Assertiveness Skills</td>
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					<td>Self-Esteem and Assertiveness Skills</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
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					<td colspan="4">Module 06: Business Management and Corporate Behaviour</td>
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					<td>Business Management and Corporate Behaviour</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td colspan="4">Module 07: Meeting Management</td>
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					<td>Meeting Management</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
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					<td colspan="4">Module 08: Project Management</td>
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					<td>Project Management</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
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					<td colspan="4">Module 09: Risk Management</td>
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					<td>Risk Management</td>
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					<td><span><i></i> 00:19:00</span></td>
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					<td>Team Work and Team Building</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 11: Performance Management</td>
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					<td>Performance Management</td>
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					<td><span><i></i> 00:17:00</span></td>
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					<td colspan="4">Module 12: Critical Thinking: Implications for Leadership</td>
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					<td>Critical Thinking: Implications for Leadership</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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Studyhub UK

Learning & Development

Leadership Skills

Leadership Skills For Organisational Development

<p>According to Warren Bennis, leadership is the capacity to translate vision into reality. However, being an effective leader requires you to have certain skills and knowledge. Our Leadership Skills For Organisational Development course prepares you to be a great leader by developing your communication, decision-making, conflict management, and other vital skills.</p><p>Just like all other skills, if you work hard and be diligent enough you can also improve your leadership skills. After all, not everyone is born an innate leader. And that's okay. As long as you are prepared to work hard and have a zeal for learning, you can be sure to achieve superior leadership quality and skills eventually.</p><p>Our Leadership Skills For Organisational Development course can help you out with that. This is a course comprising well-detailed and thoroughly researched information and knowledge. Practising and applying them in real-life situations and eventually mastering these skills will ensure that you are a capable leader, ready to guide people in achieving success.</p><p><strong>Learning Outcome</strong></p><p>This course is going to prepare you for:</p><ul><li>Understanding the fundamental role of a leader</li><li>Being a great team worker and knowing how to build a team</li><li>Learning to manage time, meetings, projects, risk etc.</li><li>Having a good understanding of business management and corporate behaviour</li><li>Gaining the necessary skills such as effective communication, assertiveness, critical thinking etc.</li></ul><p><strong>Meet the Accreditation</strong></p><p><strong>The CPD Certification Service (CPD UK</strong>) assures the <strong>Leadership Skills For Organisational Development </strong>course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p>Our Leadership Skills For Organisational Development course is designed to provide you with a thorough understanding of all the skills required to effectively manage your team and organisation. Additionally, you'll learn how to assess various professional circumstances and manage them to your benefit.</p><p><strong>Course Curriculum</strong></p><p><strong>**Leadership Skills For Organisational Development**</strong></p><ul><li>Module 01: Introduction to Leadership</li><li>Module 02: Inspiration and Leadership</li><li>Module 03: Setting Goals and Time Management</li><li>Module 04: Body Language and Effective Communication</li><li>Module 05: Self-Esteem and Assertiveness Skills</li><li>Module 06: Business Management and Corporate Behaviour</li><li>Module 07: Meeting Management</li><li>Module 08: Project Management</li><li>Module 09: Risk Management</li><li>Module 10: Team Work and Team Building</li><li>Module 11: Performance Management</li><li>Module 12: Critical Thinking: Implications for Leadership</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>You don't need any previous qualifications to complete this course. This course is designed for:</p><ul><li>Supervisors</li><li>Heads of Department</li><li>Managers</li><li>Directors</li><li>Team Leaders</li><li>Business Owners</li><li>Anyone interested to know more about leadership skills</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Leadership Skills For Organisational Development course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>A certificate in Leadership Skills For Organisational Development course can open up various exciting career opportunities, such as:</p><ul><li>Training Officer</li><li>Civil service manager</li><li>Training Manager</li><li>Hotel Manager</li></ul><p>The average salary for a Training Officer can range from £15,000 to £35,000 per year for anyone residing in the United Kingdom.</p>
                        </div>

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