Diploma in Administrative Management

Description

Diploma in Administrative Management is a comprehensive programme designed to equip individuals with the fundamental skills and knowledge required to excel in administrative roles across various industries. This course covers a wide range of topics essential for effective office administration, including business etiquette, communication skills, time management, customer service, and organisational techniques.

Participants will start by delving into the basics of office administration, learning about the role and responsibilities of an effective administrator. They will then progress through modules focusing on crucial skills such as business telephone etiquette, organising meetings and conferences, managing travel arrangements, and handling mail services and shipping efficiently.

Furthermore, learners will explore the importance of effective communication in the workplace, understanding how to represent their boss and company professionally and interact with customers and colleagues. The course also covers essential organisational skills, record-keeping, filing systems, and business writing skills necessary for administrative management roles.

By the end of the course, participants will have developed a well-rounded skill set that prepares them to tackle the challenges of administrative management confidently and competently.

Learning Outcome of Diploma in Administrative Management     

• Learn the fundamental principles of office administration.
• Gain essential skills required to be an effective administrator.
• Understand the importance of business etiquette in professional settings.
• Acquire proficiency in handling business telephone communications.
• Develop strategies for representing your employer and company professionally.
• Master organisational and time management techniques for efficient workflow.

Key Features of the Course

• A CPD certificate that is recognised worldwide.
• A great online learning experience.
• Interesting and unique online materials and activities.
• Expert guidance and support from the field leaders.
• Access to the study resources anytime you want.
• Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.
• Get a year-long access to the course.

Topics Covered in This Course

• Module 01: Introduction to Office Administration
• Module 02: Skills of an Effective Administrator
• Module 03: Business Etiquette
• Module 04: Business Telephone Skills
• Module 05: Representing Your Boss and Company
• Module 06: Mail Services and Shipping
• Module 07: Travel Arrangements
• Module 08: Organising Meeting and Conferences
• Module 09: Time Management
• Module 10: Record Keeping and Filing Systems
• Module 11: Business Writing Skills
• Module 12: Organisational Skills
• Module 13: Communication Skills
• Module 14: Customer Service
• Module 15: Effective Planning and Scheduling
• Module 16: Invoicing/Petty Cash

Who is this course for

This Diploma in Administrative Management  Course is suitable for -

• Individuals aspiring to pursue a career in administrative management.
• Current administrative professionals seeking to enhance their skills and knowledge.
• Office assistants looking to advance their careers in office administration.
• Entrepreneurs and small business owners aiming to manage administrative tasks efficiently.

Requirements

• No prerequisites; suitable for individuals from any academic background.
• Accessible course materials from any internet-enabled device.

CPD Certificate from Course Gate

At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22.

Career path

• Administrative Manager
• Office Manager
• Executive Assistant
• Administrative Coordinator
• Operations Manager
• Business Administrator
• Office Administrator
• Administrative Specialist